Find cheap flights from Charleston to Guadalajara

CRW - GDL

Find cheap flights from Charleston to Guadalajara

Round-trip
Economy
Charleston (CRW)
Guadalajara Miguel Hidal
Wed 1/27
Wed 2/3
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Top 4 airlines serving Charleston Yeager to Guadalajara Miguel Hidal

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 28,935 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "Easy boarding and very nice crew"
Cons: "Food"

Pros: "Delta service and comfort is always excellent."
Cons: "All is great just keep it up"

Pros: "Seat comfort was average for a small jet. Bottled water was cold."
Cons: "Cabin was too warm"

Pros: "They got us there on time and safe."
Cons: "Nothing really you guys did a really good job getting me to where I need to go.Thank you so much!!!"

Pros: "Mal servicio; compre un tickets que no permitía escoger los asientos y nos seleccionó la última fila en cada vuelo. La diferencia entre ser priority y regula es bien marcada"
Cons: "Mejor trato a todo pasajero; se reconoce las ventajas de estar en primera clase pero el servicio debe ser excelente"

Pros: "Crew was great. Seats were comfortable enough. Delta inflight app worked well for entertainment. I will even brag on the fact we took Offa full hour late but somehow landed 5 minutes after scheduled."
Cons: "Departure time"

Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"

Pros: "Comfortable plane due to few passengers"
Cons: "7 hour delay after flight postponed."

Pros: "Boarding was on time and we arrived early. The staff was also very friendly"

Pros: "On this short flight, the flight attendant was wonderful, accommodating special requests and being fully engaged with passengers. On time departure, early arrival, overall a nice quick flight to Duluth."
Cons: "CRJ200 planes are always a bit cramped, and having to gate check anything bigger than a small purse is an inconvenience. Hopefully the fleet will change over to the Embrair planes soon. Beware 'Basic' flyers (cheap tickets): you are not eligible to take an earlier flight even if available."

Cons: "The bathrooms smelled every time someone opened the door. Febreeze, please!!"

Pros: "Crew was great"
Cons: "flight was diverted an hour away for refueling because of weather over SLC. But SLC opened before we even landed at Grand Junction, CO. I had 8 mins to run between concourses to catch the next flight. My bags didn’t make the flight and have perishable food items. But it is what it is."

Pros: "Crew was great. Planes with built in TV was even better."
Cons: "One really obnoxious kid kept screaming the entire time. Instead of charging for earbuds maybe give them out for those of us that don’t have any."

Cons: "Give food to passengers"

Pros: "The crew was polite and attentive the entertainment was good. Every thing else was pretty disappointing. The bathrooms onboard were pretty Dirty. The flight was delayed and no overhead baggage space. For such a long and delayed flight they gave me one pack of cheez it. Terrible value for money :("
Cons: "More snacks considering the delay. Maybe even a some sort of credit for my time wasted."

Pros: "extra legroom of comfort plus zone"
Cons: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Cons: "2nd Delta flight on the same day that was delayed. This one only 44 min."

Pros: "The Delta crew was great."

Pros: "Seat was decent and only a $10 upgrade. Worth it!"
Cons: "Wasn’t clear what boarding group was up. I don’t usually fly delta so maybe I’m just not used to the system but something on the video screen at the gate saying where they were in boarding would have helped. I wasn’t the only one that seemed lost."

Pros: "Didn’t like security. They were rude"
Cons: "Security"

Pros: "Great flight"

Pros: "I love that they have food on long flights and I get an hour of free WiFi because I have T-mobile."
Cons: "Small seats but I’m tall so I have to live with it."

Pros: "Flight was on time. Boarding, flight, deboarding were all fine. Service was fine."
Cons: "The flight numbers that Kayak provides ate not unusable and do not match any flights with the airline. Terribly inconvenient. A call to WestJest referred me to contact Delta. The Delta rep was able to help me. The airlines provided good service. But I probably will avoid booking with Kayak again."

Pros: "Delta always tries to do the very best. There were no issues with Delta."
Cons: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."

Pros: "On Time. Nothing else to say,"

Pros: "Nothing"
Cons: "Everything fuckin sucks"

Pros: "Very nice and courteous crew."
Cons: "Lady at the gate was a bit standoff Ish and the delays were an annoyance."

Pros: "At least the flight wasn't cancelled?"
Cons: "Five minutes before the scheduled boarding time, it was announced the flight was delayed by 1 hour 25 minutes. I am almost certain this was not weather-related, according to flight trackers. I understand that weather delays are essentially out of airlines' hands. However, if the delay is caused for other reasons like "mechanical issues", or any other errors or miscommunications within the airline itself, then they should be held liable. My time is worth money, so any delays not weather-related should result in a reasonable refund based on the duration of the delay. An apology doesn't placate customers' frustration and inconvenience due to delays."

Pros: "In flight entertainment is nice but only seems to happen on shorter legs of the trip. Also, too many useless interruptions from crew during movie. You don't have to keep thanking the passengers throughout the flight. And the volume through your headset is way too loud on crew announcements compared to regular listening volume of your program."
Cons: "Forced on later flight."

Pros: "I like service"

Pros: "Good customer service"

Pros: "Flight itself was smooth."
Cons: "Flight was delayed and the on time and then delayed. Gate changed 4 times which was frustrating. Especially when at Sea-Tac you have to take a train to get to some of the gates."

Pros: "I fist and most importantly, I liked the price of the flight. The airports were very helpful with guiding and helping speed up the checkin, boarding, and safe travel through my only stop in Mexico City."
Cons: "N/A"

Pros: "Flight wasn't full so the service was very good lots of food and snacks and we arrived early too"
Cons: "Music was a. Bit limited"

Pros: "NOTHING AT ALL!!!!"
Cons: "everything 1st of all i didnt like the fact that the stuff could act so unprofessional and very disrespectful and not knowing what type of info to give that made me lose my flight and at the end they all told me they couldnt help me to get my flight or anything not even try.."

Pros: "Finally, we got to use a jet bridge in Guadalajara !"

Cons: "The flight was delayed an hour and a half."

Pros: "Flight attendants were very helpful and attentive"
Cons: "Poorly organized boarding process. Most of the passengers were Mexican and the announcements were all in English ... quite a bit of confusion. Also, they never announced Premium Boarding, just went from people with kids to Sky Priority ..."

Pros: "Attention to detail, truly caring for the passengers and a nice smile."
Cons: "Everything was first class and there was nothing that was actually decided that was not received."

Cons: "Plane was sat broken at gate and needed part to be flown in. 150 minutes delayed. Not acceptable."

Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"

Pros: "Early arrival. And service"
Cons: "I was assigned very last seat and there is no reclining option."

Pros: "Crew were friendly and understanding"
Cons: "Flight was delayed 4 times, didn't land in ATL until almost 4 a.m. Still was charged for bags and when I called in to reschedule so I could get another nights sleep they said next flight wasn't until 10 the next day and there was charge for that. Also my flight from ATL to Boston earlier that week was delayed 3x. Overall not impressed with this connection. Meanwhile another flight to Boston from ATL left and I was not notified or selected for this change."

Pros: "Nice crew; with sincerely smile and attentions during all flight. The dinner was delicious... and very very important... puntual trip"

Pros: "Seats were reasonably comfortable."
Cons: "Boarding process was ok (they bused us over to the plane and then had us walking out halfway to the plane's stairs before frantically sending us back on the bus because the plane wasn't cleaned yet). Not a big deal but we were traveling with a 10 month old so miscommunications like that cause a larger inconvenience than usual. The real downer on the flight was when we needed hot water quickly to warm our infant's bottle. The stewardess had begun beverage service and was about 8 rows away from us. My wife hit the call button, expecting the stewardness to come over somewhat quickly. Instead, she just continued beverage service and got to us about 15 mins later. By that point it was too late and the baby was wailing from hunger. When we asked why, knowing that we had a small child, the stewardness didn't just push the cart forward and attend to us more quickly, she said she didn't want to do that. No apology, not even a sense of remorse. At the end of the day, a customer's experience will always be tainted by poor service and that is what we received on our flight."

Pros: "Delta always seems to have the most legroom between the seats - Even more than our transatlantic flight! The crew is always friendly and helpful, and nearly all our flights on Delta were on time or early."

Pros: "We travelled Economy comfort which has extra leg room & recline, which is great for a long flight such as this. Food was ok, crew were great & there was a lot of good entertainment to watch? A nice smooth ride down to Sydney."
Cons: "Food wasn't so great & coffee as with most Airlines is terrible."

Pros: "Being interviewed as I waited in line to check my luggage. Personal touch and felt good safety screening. Bottle of water given out. The friendliness and helpfulness of the crew. I was in the back of the plane. Very cheery despite the masses of people."
Cons: "Seat size small. Although I appreciate the serving of food during the flight, felt a lot of junky carbs and sugar."

Cons: "This flight was canceled and the flight they put me on was terrible."

Pros: "Flight was on time right on schedule."
Cons: "Checking in to front desk was really slow. Need more personal to speed the process. Thanks"

Pros: "The staff are very nice and accommodating."

Pros: "The old flight attendant was so rude to everyone you can tell she hates her job"
Cons: "Her attitude"

Pros: "It was fast to check in and the flight was on time."
Cons: "The seats that we first got but the flight attendant was kind enough ro switch us since we were by the emergency exit,"

Cons: "I thought I had paid for my bag only to arrive at the airport and be told it was not paid I had agreed to one price and was charged another and on top of that to have to pay baggage fees. I will not be using your service again nor recommending your site."

Pros: "on time, nice crew, assisted with finding my connecting flight very quickly so I didn't miss it"

Cons: "Not organized enough. Had to rush to second flight because 1st flight was delayed"

Pros: "The. Flight was on time,I checked in online and that saved me alot of time at the airport."

Pros: "The flight was on time,and the crew was very helpful"

Cons: "THE FOOd"

Pros: "Good attitude"

Pros: "The timing was great. The boarding time. The flight left on time. The crew were very attentive and courteous. The transport from the aircraft to the airport was also good. There wasn't any entertainment, so I couldn't give that a good rating."

Pros: "free meal and free alcoholic beverage!"

Pros: "Fight crew were professional and courteous."
Cons: "Delayed flight and no tv"

Pros: "Price and effort"

Pros: "Not much to like."
Cons: "I upgraded to AM PLUS so that I could take advantage of the EASY CHECKING. WIDER SEATS. BE AMONGST THE FIRST TO GET LUGGAGE. ALL THIS ITEMS WERE PROMISED BY YOU WEBSITE. non of these things happened. I was instructed to email to request a refund. Took ten days to here back and was denied. You guys have a perfect procedure for not giving refunds. Can’t talk to anyone by phone then take 10 days to deny. By that time most will just give up. I am a frequent flyer that will NEVER fly with you again and neither will the employees of my company."

Pros: "Check in was fast, personnel was very professional."

Pros: "Everything was great thanks"

Pros: "Since I got down from the plane everyone from Aeromexico were super attentive."
Cons: "The fact that they only gave peanuts for the flight. I was really hungry and because of the connection I couldn’t get anything from the airport and there wasn’t any other option in flight."

Pros: "The staff was super nice and professional. The flights were both on time"
Cons: "I didn't like that they change my seat number after I had already picked a window seat. When I checked in they gave me a middle seat ."

Cons: "No leg room. Space really limited."

Pros: "Great crew, great fare and pretty easy and convenient process."
Cons: "Seats aren't the most comfortable and very little leg room"

Cons: "The sits were to close to next line and the sitting was so hard and flat as on a wood bench, almost no cushion."

Cons: "It was delayed and we couldn’t land on time because of air traffic. It took more time that it should have to."

Pros: "On time flight, extremely efficient crew, comfortable seats, entertainment, meal, drinks."
Cons: "Boarding, paid for upgrade but was second to last zone to board, leaving me to scramble for Room for carry on. Flight crew was friendly enough except for one, she seemed put off by everyone on board, but especially me. Lol. Basically threw the tray of food on my table and on the backside, pulled tray before I was done. She hopefully was having a bad day."

Pros: "Seating and crew on flight OK"
Cons: "Airline charged me more than original price for ticket change (arrived 1 hour before takeoff, refused at checkin, had to change for a later flight)"

Pros: "Everything about Premier was excellent."
Cons: "Entertainment screen in first class seat didn't work."

Cons: "Seat wouldnt recline, on the way back from guadalajara more then 1000 mosquitos wer in the cabin."

Pros: "They had a lot of options for entertainment and the staff was nice."
Cons: "The plane was late, more than an hour. They didn't gave any food and the seats were really uncomfortable."

Cons: "Sat way in the back and by the time drinks came to us, they only had one type of beer. Advice: Carry more Steward was rude. No need to be rude. If you had it, tired or don't like your job then get another job or go home and sleep. Treating people like second class is no fun for anyone or companies reputation or user experience."

Pros: "The way the attendant handled the situation"
Cons: "That the airline overbooked the flight by a lot and several people weren't able to fly when scheduled. This is a very irresponsible practice. We were lucky we were not in any hurry to get to our destination and we volunteered to flight whenever available, however, it is not professional and it is very disrespectful of people's time."

Pros: "thanks for the great service!!!"

Pros: "On time movies and crew was very nice smooth flight"

Pros: "The plane was running at very low capacity, so many of us had rows to ourselves"
Cons: "No power outlets at the seats, No video, difficult to find power outlets before boarding the plan, the boarding area was very sanitized."

Pros: "The crew were very courteous and funny."
Cons: "The fact that the gate was change from 24 to 25 without telling us or change the boarding pass."

Cons: "Older plane, showing its age"

Pros: "Nothing."
Cons: "Phone customer service through Kayak/vayama was horrible. Workers on the phone are very hard to understand. We missed our flight and your missed flight fee was $450 dollars! Wow. More than our ticket was worth! Over all worst flying EXPIRIENCE ever. We had to spend over $3,000 for new tickets because vayama/kayak couldn't help us when help is needed. Seems as though greed is all that is important to your company. Never using not recommending your service. As a frequent flyer, I've missed flights before and other services at least make it seem like they want to help you. Thanks for ruining our family vacation."

Pros: "Arrive on time"
Cons: "My seat was uncomfortable; I think the aircraft is old"

Cons: "On my way back I assigned myself 2 emergency exit seats instead the clerk gave me 2 isle seats towards the back of the plane, somebody needs to email or call the airline about this."

Pros: "The fact that Aeromexico still gives you food and drinks."
Cons: "Nobody follows boarding zones appropriately. Most people get into the plane when zone 1 is called, when your zone is up (providing you respect zones) you get to the plane and all luggage bins are taken and you see people already seated in your zone. Aeromexico is bad at enforcing sitting zones. One of the worst ones to do so."

Pros: "free tequuila"

Pros: "Friendly crew, offered snacks and alcoholic drinks at no charge"
Cons: "Other planes were roomier... This aircraft was cramped. Flight was late leaving and late arriving."

Pros: "I like how they offer drinks and food"

Pros: "Great check-in service,fast boarding on time. Smooth flight and very good service. Definitely do this again."

Cons: "My first flight got delayed for an hour and a half. I still had to make another 2 conecctions to get to my destination. Because of the Seattle flight got delayed I missed my other 2 flights. When I got to my second connection in Ontario stuff where so rude! I tried to explain the issue. They all ignored me and didn't schedule me to another flight till 18 hours. Even though I explained that I had a family emergency. My uncle passed away so wanted to get there as soon as I could. Honestly the worst airline. My first flying with them. Not doing it ever again! Alaska airline are suck!"

Pros: "Delayed flight But overall good experience."

Pros: "When shopping for an airline to travel Lima Peru try AeroMexico. If you do not mind a connection through Mexico City AeroMexico is the one for you and price is good. Tacha and avianca airlines are also great alternatives for traveling to Peru. If you don't mind connections. For a straight flight try LAN for flying to Lima Peru they are the best."

Pros: "Muy buen servicio."

Cons: "I didn't like that you guys made my mom and my parents week for three hours is in the you told him to fly with counsel there are special the Bevic you guys we don't wait I'm not really happy about it they had a flight on Friday next time we really professional do your management team is sucks"

Pros: "A bunch of gold digging rats that just want to drain out your money its ridiculous. Never flying with them again thats for sure."
Cons: "Everything."

Pros: "Unlike other AA planes, the plane that flew this particular route was at least updated with seat-back screens."
Cons: "Unfriendly service. A sandwich wrapped in plastic wrap is an absolutely horrible excuse for first class meal service."

Pros: "Crew was absolutely delightful! I love that hand sanitizer wipes. Great flights out."
Cons: "I wasn't offered any type of sanitation wipes like I was on my way departure. The airport in Mississippi disnt offer any type of sanitation such as hand sanitizer or a reputable substitute. Sure their were bathrooms, but that's very inconvenient to have to use every time you touch something."

Pros: "Before boarding, which was late, the crew called me to the podium twice to ask me to give up my aisle seat which I had pre-booked, each time losing me my seat in the crowded waiting area. The flight arrived in SFO two hours late."
Cons: "The flight could have been on time and the boarding crew could have been considerate."

Cons: "No screens at all for a 5 hour flight. No charging outlets. Terrible flight comfort."

Pros: "The crew"
Cons: "Less turbulence haha"

Cons: "I bought first class tickets for my anniversary trip with my wife and I couldn't get the perks of it. There was no real food on the first 2 stops (Just in this one from Dallas to GDL). And the worst part is that I couldn't get into any of lounges at any airport (flagship and/or admirals) . Because they said I wasn't flying in an international flight. Come on?! Canada->USA->Mexico is not International???"

Cons: "A different choice of snacks would be nice."

Pros: "comfortable seats, legroom,"
Cons: "seat recline, food, offer lounge access"

Pros: "Punctuity"
Cons: "They should let you know, at booking time, that seat 35J is smaller than the rest of seat in Economy class"

Pros: "Flight attendant was a little rude"

Cons: "Be on time. Plus we were in first class and it would be nice if the center counsel was smaller giving the passenger more seat room."

Pros: "I liked that we arrived on time. Besides that. Not much."
Cons: "Having to us use our cell phones to watch a few channels was terrible. No movie. No help. You were just left on your own. Total of waste of time. Give us a monitor. Give us options. You are American Airlines, not Allegiant Air"

Pros: "plane was completely full , but the seating seemed comfortable for the short flight ( 1 hour )."
Cons: "bags were a bit delayed in delivery to baggage claim."

Pros: "the wi fi"
Cons: "They give me the same seat that other passager has"

Cons: "They left me! I know I was a “runner” but they knew I was just already going through security and it’s only a 3 terminal airport! They even asked if there were any runners!"

Pros: "Only a small 20 minute delay - things went rather smoothly"

Pros: "Fast"
Cons: "No amenities at airport"

Pros: "I specifically flew today to catch their Boeing 787 while it's on its test flights. New plane, obviously clean and great entertainment in seatback."

Pros: "The flight attendant was very nice and tried to make our long delay tolerable"
Cons: "Why do you board a flight when the airport has grounded takeoffs? Just to meet some stupid metric for on-time departures, you make 100 people sit in the plane for 2 hrs, when you could have just let them wait to board. Misery."

Pros: "Crew"
Cons: "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"

Pros: "It was not crowded breakfast"
Cons: "Breakfast was lousy"

Pros: "Crew tried very hard."
Cons: "Delays. Get on the bus. Get off the bus. Get back on the bus."

Cons: "Nothing wrong. Everything is excellent"

Pros: "That I had no issues. Timely, staff accommodating, area cleaned."
Cons: "Had no concerns..."

Cons: "Such tiny seats."

Pros: "Smooth flight"
Cons: "Tight fit for 6'3 male"

Pros: "Nothing"
Cons: "Took off 40 minutes late, rude attendants, very hot on plane, no apologies from staff for being late. Worst flight in a long time."

Pros: "Same size and capacity flight, my instrument was not an issue."
Cons: "For the love of god American Airlines you can’t have one person threaten to arrest you for trying to carry a guitar onboard and then someone else on a flight two hours later personally assist you in packing the same guitar into an overhead."

Cons: "The cabin heat was way too high, I actually was sweating. Boarding took 35 minutes"

Cons: "The maintenance crew forgot to check 1 thing and that delayed us ~1h. Enough for me to have to run to catch my connection."

Pros: "there were 2 meals"
Cons: "were unable to pre-select without incurring an additional fee so our group of four was split up"

Cons: "The fact that one could not book either an aisle or a window without paying significant sums is ridiculous - an additional $74 for a window seat and some were considerably more than that."

Pros: "We got great service and the food was not bad. Additionally, we got lots of free wine!"
Cons: "We were not able to check in online or pick our seats until we actually got to the airport."

Pros: "On time arrival"

Pros: "Crew was very nice."
Cons: "Flight delayed by 5 hours last minute, making my layover 17 hours long. The delay caused my car rental place to give away my reservation so I had to wait an additional 2.5 hours to get a rental car. The primary reason for my travel was a wedding and although I made the actual wedding, I missed most of the pre-wedding activities that I had rsvped for. The seats were really uncomfortable, particularly the lack of low back support. I was very sore after the flight and was unable to sleep despite having been awake for over 24 hours prior to the flight. We were finally given meal tickets but was unable to use as everything closed at 10pm."

Cons: "We got there 2 hours early and almost missed our flight"

Pros: "The OJ."
Cons: "How come COPA airlines can afford serving meals??"

Pros: "So great to see the flight attendants help a family (not my own) make sure that a child could get to the toilet even though it meant a brief delay before we could take off. so helpful."

Pros: "Glad AA offers a direct flight from Philly to Amsterdam."
Cons: "The flight left over two hours late, for reasons never provided. We were not alerted until after I arrived at the airport (thanks for the timely email, AA). I also dislike having to pay extra for a seat after I've already paid for the ticket!"

Cons: "Holding pattern over Dallas for 45 minutes."

Pros: "it was all very easy and good."

Pros: "Very timely. Boarding, take off, landing - all on time"
Cons: "Their restrictions for carry on size... had to check my small suitcase because it was over their size limit. I was able to carry it on on my trip going (fits perfectly in the overhead bin) but on the way back it was too big.."

Cons: "Only one plane really gave me a bad experience. The plane was pretty old and cramped and the crew was very rude. Maybe they were having a bad day or didn't want to be in the old plane either, but their performance was bad. One of the attendants, I think his name was Juju, asked me is a soft voice if I would like a drink. With the engines roaring in the background I thought he asked have you been served a drink? I responded "No, I have not." And he started off serving everyone else. I had to call him and asked if he was skipping me and he replied "I asked you if you wanted a drink and you said No!" I explained the engines were loud and I mistaken his words and with an attitude he served me a drink. For the whole 9hr flight I avoided him at all cost and just responded to the other attendants. The other attendants seemed annoyed and would roll their eyes or make a face when people would try to pass them on the aisle, but I in their defense, they were moving a large cart in a small aisle. Passengers should have waited until the aisle was clear before moving. That was my only issue. The next flight was better with no problems."

Pros: "The flight was comfortable and kept to schedule."
Cons: "AA staff at JFK airport were rude and unhelpful. Staff onboard the flight were excellent."

Cons: "Old plane with no tvs or power source for a 5 1/2 hour flight. Dirty plane too."

Pros: "The crew was nice and attentive. The pilot came over the speaker to tell us about our flight. We made it in early!"
Cons: "The movie shown during the flight was a bit odd. Not sure where it came from but it was not overly entertaining."

Pros: "the flight was great and comfortable"

Pros: "The smooth take off and landing beat Pilot and the flight crew ...... "FANTASTIC""

Pros: "The crew, how we left promptly and didn't take ages boarding."
Cons: "The seats, the lack of food options."

Pros: "I liked the seats they where not that bad."
Cons: "I fell asleep and missed if they offered water or anything. And I missed if they did a safety preflight. When I purchased the tickets online it never told me that there would be a charge for my bag. The plane was half empty. People payed for there seats when it wasn't necessary there was plenty of room on the plane"

Pros: "Breakfast and crew member in first class"
Cons: "Entertainment"

Pros: "One of the flight attendants attitude. She was very nice, polite and smiling all the time. I don't see that very often in economy cabin."
Cons: "Better snacks and entertainment. There is no food and no screens on this flight."

Pros: "This was a full-size jet, and the seats were more comfortable than those on the regional jet."

Pros: "Friendliness of crew."
Cons: "Seating on United sucks. Seats are not comfortable and don't recline to the degree that Deltas does for standard cabin. Boarding for both my united flights has always been delayed. they are never on time. Ill go back with Delta and pay a little extra for the comfort and timeliness."

Cons: "Some kind of compensation to cover the missed shuttle and my time."

Pros: "I finally arrived."
Cons: "More communication about delay and lost luggage."

Pros: "The crew, the speed (we arrived early), the boarding."
Cons: "NA"

Cons: "flight was delayed. tug car didn’t work"

Pros: "It expect delays when flying w United"

Cons: "4 hours delayed"

Cons: "Storms in Newark caused a huge delay - not the airlines fault, they did the best that they could in the situation."

Pros: "Full flight but still received great care and attention from the crew."

Cons: "Very little communication at the gate and 4 hours late. No offer of food vouchers or future travel vouchers."

Cons: "The flight was late getting out of Charleston and we had a very long walk in Chicago. By the time we got to the gate mos people had already boarded. It could have been much worse if we had not nearly ran to the gate. Other than that all was good."

Pros: "Everything went well"
Cons: "I loved everything"

Pros: "There were extra seats due to few passengers. We were very timely in leaving and landing. The dinner was good. I had pasta with spinich and a red and white sause. Very tasty and hot. They came around with plenty of water. The ticket price was very reasonable."
Cons: "This flight was on United. So, there was no internet to purchase as the emails from Lufthansa claimed there would be. I woke up in the middle of the night and went to 3 open seats and laid across them. It was dark and I did not realize that I had moved to Economy Plus. The flight attendant told me that I should not have been there, that she could have charged me for the difference in the seat. Prior to this I felt pretty good about the flight. There was no reason for her to treat me that way. It was apparent that it was a mistake and not done purposely."

Pros: "The service as soon as I walked in the first airport until I walked out the last one was excellent for this trip"

Pros: "Everything."

Cons: "Service was mediocre, plane was terribly outdated with minimal amenities for an overnight, long-haul flight. Would not fly United and now, will not fly flights operated by United for this kind of travel regardless of price."

Cons: "United app crashed and was not able to watch anything. Tapas snack was poor quality"

Pros: "We were serviced in the way we expect from United."

Pros: "Everything"

Pros: "It got us from a to b but not much more to be said!"
Cons: "The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though."

Pros: "The only thing i liked was when i left this horrible, run down airport and the awful people working at it."
Cons: "There was nothing good about this flight... until i landed in Pittsburgh. I will never fly United again... and i will avoid Newark at all costs."

Pros: "Nothing at all"
Cons: "The flights were late and annoying"

Pros: "The boarding process was as expected and comfortability."
Cons: "I did not like the fact there was no in flight tv, while I brought my laptop the wifi did not work at all."

Pros: "Upgraded to forst xlass minute and super glad I did. My flight company was the perfect stranger to talk like with and the flight attendant was quite lovely and accomodating."
Cons: "This is about my 3rd FC experience where the 2nd meal option was not availbale for everyone. other than that drink service was prompt and bountiful!"

Pros: "It was in time. Flight attendants were nice."
Cons: "Nothing"

Pros: "Crew at counter n on plane were great. Perfect. Couldn't ask for more."

Pros: "Departed 30 minutes late"

Pros: "Great seats, organized boarding"
Cons: "Too many loud unnecessary announcements"

Pros: "Very nice crew"
Cons: "Audio jack did not work and no one bothered..."

Pros: "My flight out of COS was delayed by 3 and a half hours yet my connecting flight was on time. They were unable to get me another connecting flight without me being held up and landing at the wee hours of the morning. It wasn't until I demanded an upgrade from United that I was placed on an American Airlines flight. This would never have been offered if I didn't go off on the representative and demand it. American Airlines saved the day! Never again will I fly United."
Cons: "Everything.. flight never happened. Upgrade was never offered until I demanded it. The experience was so bad that I will never book with them again. They also still owe me my baggage fee back. That should be interesting."

Pros: "They need larger overhead bins . It was hard to fit my carryon bag. I would prefer almonds as snacks. There was only paid entertainment available."
Cons: "Food, space, entertainment options."

Pros: "Nice crew, on time"
Cons: "Tiny cramped plane"

Pros: "Flight UA 945 got me home!"
Cons: "Everything. This was a UA plane and LH ticket. We had to check in with LH in a completely different concourse than we departed. The plane was very aged, the carpets and seats were soiled and the bathrooms were in a terrible state of repair and floors filthy. I think this plane is more fitting for the grave yard than the skies. It was completely overcrowded with seats. Although I am only 6 ft tall, my knees touched the seat in front on me. Entertainment was disfunctional to a state of unusable. The small analog screens were streaked and blurry and selection terrible. Audio jacks were worn so bad you could maintain contact one ear but at the time. Food was awful and very sparse and served by very Grouchy crew members. Breakfast and a snack were inedible. No real meal was served. Never again on UA. I recommend LH consider divorcing themselves from UA."

Pros: "It was great"
Cons: "Nothing"

Cons: "The flight was cancelled 3 times before 9am..... me like me any passengers arrived really really early to FWA & they cancelled flight because of mechanical issues. Which is fine but the airline had no backup plan.... meanwhile planes just leaving out of FWA & all we kept getting was updates on a cancelled fligyt AGAIN.... now im in a cab traveling 2 1/2 hours to IND to hopefully get on a flight to EWR.... but honestly I am lacking confidence it will happen"

Pros: "Stewardess were very nice"
Cons: "Tried to change flight to different day cost was rediculus united wanted an additional amount equal to the cost of the whole round trip not very helpful Were TSA approved going but not returning At 84 did not appreciate this. Will not fly United again if I have a choise"

Pros: "-I upgraded to a better seat for $100 to seat 10C from 32A? -so much room -charging outlet -super friendly crew -thankful for beverage and snack -was able to watch Ghostbusters II on Halloween night and it made me feel better about not being home with my family and missing Halloween with them. Thank you for providing entertainment/cable -best 4 hours I spent on a plane -flight was delayed due to refueling, but I was I didn't mind -can I say I love United."

Pros: "Ok flight short crew nice"

Cons: "Poor coordination after our flight from Frankfurt took off 1/2 hour late and we had to run through the airport to catch our flight to Washington along with an entire busload of passengers in the same boat. No assistance from anyone to help us reach our connecting flight on time. When we did arrive just under the wire, our seats were changed at the front gate, even though we had assigned seats and checked in 24 hours before. Poor situation."

Pros: "Literally nothing"
Cons: "Late boarding, 2-hour delay, overhead bins were full so 1/3 of the plane had to return to the bridge to surrender their carry-on bags to their final destination, the extra leg room I paid for was non-existent because there was a giant plastic thing blocking my foot area, the "touch screens" for entertainment were more like punch screens and the sound kept going out VERY frequently. The two hour delay caused almost half the plane to miss their connecting flights, myself included, and now my carry-on bag with my phone charger, clothes, toothbrush, Cologne, and basically everything I needed, was on its way to my final destination while I was not. The airline gave me vouchers for a hotel and two meals, $10 each, and a plane ticket that I couldn't use cause I had important appointments and meetings to be at, so I had to spend $177 to get a one-way car rental back home."

Pros: "Great people"

Cons: "The delay...things happen though and the pilot was very thoughtful...he explained reasons:... Otherwise uneventful.."

Pros: "Plain pilot profecional"
Cons: "Plain to old"

Pros: "Good flight, good service."

Pros: "Entertainment and crew were great"
Cons: "Boarding was not well organized or communicated. Food was a little unusual."

Pros: "Staff"
Cons: "No leg room"

Pros: "Aircraft was clean 2/3 of the flight attendants were very helpful and pleasant. 1 was ok. She has a rough short tone w passengers and she "hates these cups.""
Cons: "It feels like at 6'1' and 172lbs I'm too big to fly your 737. I'm not a big man but I seem to be too wide for the seats. The under seat storage is too tight. You can either have a bag under the seat or feet, not both. The overhead bins were filled befor the seats. So even with only one personal item I had to use the under seat storage."

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COVID-19 information

Safety measures for airlines flying from Charleston to Guadalajara

Airlines flying from Charleston to Guadalajara have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Charleston to Guadalajara

Mandatory masks

Masks required on board, masks provided on flights from Charleston to Guadalajara

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Middle seats unavailable to book on flights from Charleston to Guadalajara

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