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CRW - SJO

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Round-trip
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Charleston (CRW)
San José Juan Santamaria Intl
Mon 4/12
Mon 4/19
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Top 3 airlines serving Charleston Yeager to San José Juan Santamaria Intl

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 29,147 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "Nassau security line was quick. US Customs line was quick."
Cons: "The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight."

Pros: "Crew was great"
Cons: "Lots of screaming children. Not much to do about that..."

Pros: "Great crew, prompt and courteous despite the short flight"
Cons: "Flight departed an hour past scheduled time due to a snafu with flight attendants: they were either absent or really late or a replacement crew. Unacceptable personnel management."

Pros: "It suited the time i could travel"
Cons: "I felt although they said the two attendants were great they were at best mediocre especially the man"

Cons: "Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized"

Pros: "I like having the adjustable head rests."
Cons: "There was no window in the back row of seats, which was claustrophobic. The seat rows are too close together, that it was hard to focus on the movie on the seatback in front of me. My seat didn't recline at all."

Cons: "Faster lines at check-in. More courteous security personnel"

Pros: "Inflight entertainment was the best I’ve seen in coach. Free games, movies, moving map, etc."
Cons: "The seating is too cramped. It has just gone past what is reasonable. Seems too tight on both the knees and elbow room."

Pros: "The crew was awesome. The entertainment was great with a huge selection of movies. The food was really good."
Cons: "Boarding was delayed while waiting for Delta agents to come and assist people off of the plane."

Pros: "Good snack selection. Crew was personable."

Pros: "Crew was awesome. Very friendly."
Cons: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."

Pros: "Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific."

Pros: "I appreciate how Delta always takes care of their passengers. Comfortable seating and accessible entertainment"

Cons: "Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent."

Cons: "If there could have been some sort of service at DTW to take customers to the gate of their connecting flight, for cases of really short time window of course, it’d be extremely helpful."

Cons: "Great flight. On time and friendly staff."

Pros: "Amazing crew, on time, decent coffee, plenty of drinks"
Cons: "The drinks cart was a little slow..."

Pros: "Not comfortable and not helpful"
Cons: "Some rude staffs , not helpful"

Cons: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"

Pros: "Flying and going fast, plus the people are kool too."
Cons: "That it was a short trip."

Pros: "Entertainment, crew, food"
Cons: "The seats were a little tight for an international flight"

Pros: "Staff is friendly."
Cons: "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."

Pros: "The Dutch flight attendant who took care of our economy side of the flight was personable, helpful, and cheerful. She made the flight definitely more pleasant because as you know, traveling overseas in economy is no picnic!"

Pros: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."

Pros: "Large jet, attentive crew, on time."

Pros: "I liked the flight attendant in first class. Unfortunately I was not in first class"
Cons: "I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates."

Cons: "SofinwS turned off for most of trip"

Pros: "The crew was great, the plane didnt have any extras and the headrest didnt have the adjustable flaps."
Cons: "Lack of charging outlet and no headrest screen for entertainment."

Pros: "Service vey Good. Nice choices. Comfort seating very nice"
Cons: "WiFi awful. Useless."

Pros: "Easy to board."
Cons: "Delayed due to weather."

Pros: "My original flight from MSP to Grand Forks had the nicest pilot that went above and beyond his duties on and off aircraft."
Cons: "Switched planes 3 times, Gates 4 times and little communication on what to expect now, and moving forward. Ended up delayed on jetway 90 minutes before returning to gate to be switched on and off planes for 4 hours Also Delta broke my suitcase in 4 spots I will be contacting delta about this horrible experience!!!"

Pros: "Really helpful staff, clean plane, attentive and easy boardiing"
Cons: "The check in was a bit confusing at the airport."

Pros: "Customer service"

Pros: "Nothing"
Cons: "Delay and inoperative Sattelite TV"

Cons: "It was so late I missed my connection to sun valley flight. There was not another flight for 8 hrs!!! I think the sun valley flight should have waited for us. It was a matter of 10-15 min. Crew did not try to board people quickly to get us out of San Diego. 5 more minutes might have made a difference."

Cons: "Kids yelling"

Pros: "Had to go through an extra random security check before boarding along with several other passengers. Looong flight, but expected when traveling that distance. Slept and watched movies. Best part: the pilot pointed out that Greenland was visible outside our windows as we flew over."
Cons: "Nothing. It was a smooth flight. Very comfortable."

Pros: "Exceptional flight staff -"

Pros: "Got us there on time. not much more can ask for on a short flight"
Cons: "Wish Delta offers more reasonable and available business class awards"

Pros: "Nothing"
Cons: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."

Pros: "Friendly but efficient. Allowed me to keep my bag with me without a fight."

Pros: "Excellent service and on-time"
Cons: "Baggage charge"

Pros: "Delta changed me to another flight without charge and the rep was very accommodating and pleasant"
Cons: "Multiple delays, from 8:15 to 8:49 to 9:05 to 9:39 to 10:12 to 10:19 to 10:25. I am not joking. Honestly, if the delay is due to 'maintenance' for an incoming plane that has not left its originating destination, why quote any time at all? The check in rep did provide an announcement at 8:15 that although the time of departure had moved to 9:05 , he did not see how that was possible since our plane was on the ground in Richmond undergoing maintenance. I was in LGA. When I heard that, I changed to another flight, so the outcome was not as bad as it could have been. I am aware of these other times since my email is packed with Delta's notifications, which I welcome usually."

Cons: "Having my knees jammed into the back of the seat in front of me all flight wasn't very thrilling. Seat was pretty hard too."

Pros: "same"
Cons: "same"

Pros: "The two native born Senegalese boys, aged about 8 or 9 were delightful, energetic, generally well behaved."
Cons: "They understood my poor French but I couldn't understand most of theirs. They needed a great deal of help with eating the adult meals they were served and using the entertainment system. At first the flight attendants did little if anything to help. Later after I pointed out the problems we were having they were better. Such young ones needed better supervision and meals easier to eat than they received. I needed less stress on the long 8 hour flight. This was not quite a Sky Priority Comfort Plus experience for me."

Pros: "Booked as Delta but flew WestJet. Crew was amazing!"
Cons: "Only minimal snacks available due to shorter flight."

Pros: "Flight was short."
Cons: "Travel to Canada from the US is generally an unpleasant experience, probably because there are not many travelers. Not many connecting flights and long layovers. Plane is small, no exntertainment, no food, few beverage options."

Pros: "Same as previous flight."

Cons: "Flight was totally full... At least everyone had a mask on American does not space seats like Delta does I will be taking Delta whenever possible"

Cons: "Had flight delay affecting my connecting flight."

Cons: "No screens at all for a 5 hour flight. No charging outlets. Terrible flight comfort."

Cons: "I’m 6’3. My legs don’t fit in the provided space and I’m too tall for the head rest."

Pros: "Crew was awesome...love AA crew! Always and this time superb!"
Cons: "Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!"

Pros: "On time, main cabin extra was great, crew was nice, entertainment was great."
Cons: "No criticism"

Pros: "Crew did a terrific job."
Cons: "Seats were too cramped and flight was overbooked. AA canceled us off flight and gave up our seats even though we were already confirmed."

Pros: "Crew was nice, entertainment was good"
Cons: "Food was mediocre"

Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."

Cons: "On the red eye from Anchorage to LAX in Business class the A321 was ok as far as comfort. Same duration flight fromLAX to MIA, same plane, but we received a nice pillow and blanket, as well as a little travel kit and bottle of water. Seems strange there are different standards for the same duration"

Pros: "Flights were on time, professional crew"
Cons: "Seat back screen kept freezing, headphone jack was broken"

Cons: "Instead of taking my one half of one ounce plastic cup half-full of wine, the stewad, allowed me to keep it. I love common sense."

Cons: "My luggage was delayed. I received it the day after"

Pros: "The agent at checkin was so kind, nice, professional and superb...I will always fly American Airlines....you have the best checkin agents, best gate agents (super funny yet professional) and also the flight crew was absolutely amazing!"
Cons: "baggage claim in Costa Rica is terrible service...but that is the airports fault since this happens with other airlines.....something has to0 change!!!!"

Pros: "Flight attendant was a little rude"

Pros: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Cons: "Better seat options and more comfortable seats"

Pros: "I liked that we arrived on time. Besides that. Not much."
Cons: "Having to us use our cell phones to watch a few channels was terrible. No movie. No help. You were just left on your own. Total of waste of time. Give us a monitor. Give us options. You are American Airlines, not Allegiant Air"

Cons: "Nothing you could do, it was a maintenance issue."

Cons: "They left me! I know I was a “runner” but they knew I was just already going through security and it’s only a 3 terminal airport! They even asked if there were any runners!"

Pros: "The crew was very nice and friendly"
Cons: "There was a technical difficulty with the plane, which made a short delay in our flight."

Pros: "Fast"
Cons: "No amenities at airport"

Pros: "0ntime quick boarding"
Cons: "cost to check baggage"

Pros: "Customer service"
Cons: "Nothing"

Pros: "It was not crowded breakfast"
Cons: "Breakfast was lousy"

Pros: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Cons: "I prefer personal entertainment systems."

Pros: "The flight crew was quite lovely."
Cons: "People all over the coach section were complaining about not being able to sit together. Families with babies, couples, even ours (though the kids are old enough for me not to be truly worried as some were). Somehow reservations seems to have messed up an entire flight. We gave up trying to fix it for fear they would make it worse. Then the woman at the gate tried to get folks to volunteer to give up their seats on an overbooked flight. But she was screaming at us. Unbelievably unpleasant to be yelled at over and over again and told we could lose our seats. The poor weather likely caused flights to be rerouted into PHL so our flight out to SFO ended up 1/3 empty. FABULOUS. But the gate experience was horrible and the legroom, had it been a full flight, was miserable. I'm in search of an airline with a humane approach."

Pros: "Flight attendants were helpful, professional and friendly"
Cons: "Old plane, not in good shape; seat pocket broken, are rest controller did’t fit into arm rest properly, panel in bathroom held in place (kind of) with duct tape, no individual screen for movies."

Pros: "No blankets no entertainment"

Cons: "The gate changes...........and no information in 3 hour delay"

Pros: "Both flights were amazing!"

Pros: "everything but the cabin temperature. it was very hot and uncomfortable."
Cons: "Too warm in the cabin."

Pros: "Can’t say anything good"
Cons: "When boarding crew was rude because carry on did not fit the overhead compartment. No options to choose from for entertainment. Flight was delayed almost an hour while sitting in plane. Food options almost nonexistent"

Pros: "The crew was very nice and did a good job of keeping the passengers informed of delays"
Cons: "The gate check-in person was not very pleasant. Once we had to get off the plane after leaving the gate the flight information disappeared and could not be found on any flight tracking service. I know the airline cannot help the weather but keeping passengers informed is key to making people feel comfortable."

Pros: "very nice crew"
Cons: "small jetcraft"

Cons: "The cabin heat was way too high, I actually was sweating. Boarding took 35 minutes"

Pros: "Excelent!!!!"
Cons: "All except the food."

Pros: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"

Cons: "When I️ went to the gate to Ben seated they said there was overbooking, but 10 min before departure they allowed me to fly"

Pros: "Mostly everyrhing"
Cons: "Food was so so"

Pros: "Non stop flight.wifi."
Cons: "Seat were stuck..both ways..not able to change the position ..no entertainment for long flight. Ground staff forced us to check in the carryon w/o checking the aircraft."

Pros: "Loved the fact that the pilot frequently spoke to us during the turbulence. Crew was great."
Cons: "Lack of entertainment."

Pros: "Staff courtesy."
Cons: "When I started this leg of my trip, I was completely exhausted having been in sitting position for almost 24 hours straight. Airline made no concessions for travelers knowing that some were just doing a simple trip and those others whose journey was very long. Narrow seats added to stress and discomfort. Airline policy seemed to be "Give me the money and I will deliver you safely. Period" Humanity seems to be last on airline list. Traveling is seriously grueling and unpleasant for all those not in First Class."

Pros: "We had plenty of space. Wine, beer and food was tasty and complimentary. Mark, our flight attendant, was very friendly and learned our kids names."
Cons: "Great flight!"

Pros: "Did not use"
Cons: "Tight seating"

Pros: "the clerk at the boarding desk was kind"
Cons: "delayed"

Cons: "We boarded on time but were kept waiting 2 hours on the runway The entertainment system was broken so no screens worked the whole flight! Terrible,"

Pros: "Selection of movies was excellent. I requested vegetarian meals, which were good, although not filling. Thankfully the flight was not crowded and we were able to get a row to ourselves. Flight attendants were very nice. Appreciated the frequent beverage offerings to stay hydrated. Overall a good experience."
Cons: "Paid the extra for an aisle seat, which was irritating to have to do, but my husband has arthritic knees and needs to get up frequently to walk around to avoid pain,"

Cons: "Because it was a day later!!!"

Pros: "The crew, the flights was always on time."
Cons: "Maybe change's pretzel and gives sandwish."

Pros: "Flight was oversold so they upgraded us to first class at no charge"

Cons: "Better bag prices"

Pros: "Excelent cree"
Cons: "They are overbooking flights."

Cons: "At checking the machine wasn't reading our passports and then we also got charged for luggage at security while the desk rep said that was not applicable."

Pros: "Nothing"
Cons: "Use American Airlines"

Pros: "Nada"
Cons: "Todo! Everything"

Pros: "All went well. Seat was comfortable."

Cons: "Kiosk agents need to be more customer oriented."

Cons: "- they call for parents and children’s and later they forgot us at the side. - No AC... - Bad Actitud from the stewardess. - 1:30 waiting for my baggage. - Incomplete luggage."

Pros: "It's pretty cheap until you have to pay for your bag, carry on, food, seat, counter assistance, etc."
Cons: "My flight was delayed and the crew and the company had different versions of the situation, plus if you sum all the extras you need to pay I'm no longer sure if the flight is still cheap."

Pros: "Flight attendants were great"

Cons: "Todavía estoy en Fort Lauderdale no pudimos cojer el vuelo por un imprevisto en la carretera y a pesar de que llegamos 40 minutos antes el personal nos atendio demasiado mal no nos quisieron solucionar de ninguna forma es la primera vez q utilizamos esta aerolinia y su personal no sabe nada de servicio al cliente ni mucho menos de humanidad todavía estamos aquí en FLL viendo cómo solucionamos por nuestros medios pasa una vez dos no y más q pensábamos seguirlos utilizando y recomendarlos pero veo q lo q les interesa en asegurarse el dinero en sus cuantas y NO el bienestar de sus clientes"

Cons: "Helen the superviser dont let me go she is no good superviser no good no frienley no nathing"

Cons: "Flight cancelled"

Pros: "Timely and efficient boarding"
Cons: "Bare minimum but no complaints"

Pros: "Nothing"
Cons: "They didn't have a 1st officer present and could not get a hold of him. Instead of telling all the passengers, they decided to let us board and made us wait forever before they finally told us we didn't have a 1st officer. After all this they told us to get off the plane and they would let us know when to board again. Finally after the flight had been delayed almost 2 hours, the 1st officer arrived, we boarded and were on our way."

Pros: "The flights where on time"
Cons: "The lauggage I checked in arrived in San Jose completely demolished. I can't even carry it anymore. There is a big whole in my bag pack, so my close are hanging out and the shoulder strap is ripped of completely."

Pros: "STAY AWAY FROM THIS AIRLINE NOT WORTH THE SAVINGS AND YOU REALLY DON'T SAVE THAT MUCH AFTER YOU PAY FOR EVERYTHING"
Cons: "THIS IS A HORRIBLE COMPANY"

Cons: "No beverage additional seat and carry on charge."

Pros: "Everything it was nice"

Cons: "We were super delayed and the crew was very unhelpful. Wouldn't keep us updated and didn't know what was going on."

Cons: "The crew handled the situation poorly."

Cons: "Spirit canceled the flight and had to find me another one"

Cons: "Delayed!"

Cons: "They cancel our flight back home and refunded our money back and gave my party and I a 50 dollar voucher to only find out that they used a third party airline (Miami international) to get us home and the manager at the airport was the one that told us that. So we barley made the flight back home. Only to get back and my friends luggage was left at the other airport. Never again will I use this airline. It was my first flying experience ever and they happen to taint the experience. Never again. You get what you pay for. The reps on the phone are not knowledgeable and can barley understand you and your situation. If you do use them talk with the airport directly about everything or you will be given the run around."

Pros: "Getting to destination safe."
Cons: "Too .many to talk about. But the main thing is the airplanes are uncomfortable. The seats are awfully tight. The carryon baggage fee is highway robbery. I cannot wait for more competitive flights from Ft Lauderdale to Costa Rica. I only use Spirit for my Costa Rica trips."

Cons: "Delayed, poor service"

Pros: "Colorful crowd"
Cons: "Baggage"

Pros: "The crew was fine , not recleaning seats which is horrible in a night flight . The plane looked new"

Pros: "Terrible customer service. Rude agents, poor understand of regulations, awful management."

Pros: "Not the seats"
Cons: "I don't know from which forbidden bowls of the earth Spirit conjured up these forsaken seats, but the wizard who did so much have been through a fresh divorce because these chairs are built from hate and spite. If you get off the plane with out needing to see a chiropractor, Spirit hasn't done their job."

Pros: "on time"
Cons: "crammed space, small legroom"

Pros: "seats need better cushions"

Pros: "Good price, arrival on time. It is a nice flight if it is a short time on the air. No food, no fancy seats but the price for a little over 2 hours flight was ok."
Cons: "The take off was late, but the arrival was almost on time."

Pros: "Price"

Pros: "a flight attendant was attentive"
Cons: "$82 for overweight bag; wouldn't let me remove stuff"

Pros: "Crew was very friendly. We upgraded to have more space so my boyfriend could sit without being in pain by the small seats and limited leg room and that was much better. The crew gladly gave me some water for medicine and said it was something everyone is suppose to do if needed to take meds. why didn't the first flight??"
Cons: "We had to pay for the upgrade on a pretty empty flight so that we could be comfortable. We also saw people move to the better seats when the flight got going, and we paid $50 each for them and they took them for free."

Pros: "Friendly staff to makeup for the unprofessional services of the airline two and a half hour wait to checkin."
Cons: "What a waist the plane was full and we all had to get off the plane with all of our items..I tried to print my boarding pass on line but their system crashed and was not up to finish on line."

Cons: "Once they have your money the staff doesn't care. Lack of communication and over priced for the "quality""

Cons: "Not only do you have to pay extra to sit next to your traveling companion but I was also forced to pay an additional 40 bucks in order to leave San Jose CR. All other airlines include these taxes/fees in their ticket prices. Please factor in an additional 100 bucks for any Spirit prices once additional taxes and landing fees, baggage fees, seat costs, etc. also remember they wont even give you a free soda or 1 peanut on the flight."

Pros: "the pilot and the attendants. soooooo nice."

Pros: "Same as above"
Cons: "Same as above."

Cons: "I have flown spirit a few times and each time all the staff from ground to stewards... are unfriendly, unhelpful, sour people. i believe it's because of your management style. I fly southwest and delta often and their staff is happy, helpful, delighted to be of service. while your fares are low, it's only 100$ more to fly better. and you coverup charges like departure taxes that are included with other fares in other airlines, so, hence, the fees, add up so quickly, it's become easier and more cost effective --even-- for the budget travelor to fly other airlines. we need friendly people in airlines. folks who love their jobs and treat each other respect. you can do a whole lot better Spirit airlines. really. everyone is becoming disgusted with your service."

Pros: "Nothing"
Cons: "After an hour and a half on the plane, passengers were offered a glass of water and a small cookie. After the flight was cancelled, we waited in line for up to 3 hours for re-booking. No effort was made to make passengers feel comfortable, and communication of options/process was minimal, leading to a lot of confusion."

Cons: "Arrived at the airport three hours early and still only just made the flight. When we arrived the lines were out of the door and we had to stand outside with no shade in 90 degree heat for half an hour until the line finally led us inside. We flew with Spirit two years ago to Mexico and experienced exactly the same issues. We thought this might have been a one off and so gave them another try this year. Never again. There are never enough agents at the desk and $50.00 per bag is ridiculous. For three of us, $300.00, OUTRAGOUS! I looked for lines at other airline desks and there were none. Don't be pulled in by the prospect of a cheaper flight. By the time you have taken into consideration all the extra charges for luggage, checking in online and selecting your seats, one of the most expensive carriers in the airline business. Seats don't recline and no padding!"

Cons: "On top of the general and unavoidable things that make spirit awful like the ridiculous prices you end up paying with all its extra fees, for a very poor experience, the planes are rarely on time. Mine was an hour and a half late, luckily this was a small delay compared to my last experience with Spirit. I don't know why I booked with them again but I won't be making that mistake anymore."

Cons: "Seats don't recline. High fees for luggage."

Cons: "All the extra fees for baggage."

Cons: "Baggage fee"

Pros: "Nothing"
Cons: "This was a terrible flight experience with awful customer service. I was scheduled for flight 498, Houston to San Jose. This flight was cancelled after sitting around for 3 hours due to a flight attendant not showing up. This was deemed as uncontrollable, which I have no idea how your staff members mishap is not controllable. We then had to drive 4 hours North to Dallas to catch flight 972 at 6 AM, which was also delayed. We had to go to Dallas because there was no other Houston flight until Saturday night. Once in Ft. Lauderdale, we boarded and de-boarded our flight, due to a pilots flight hours being over the limit. This is deemed controllable. I don't understand how two similar situations are deemed controllable and un-controllable. I lost money on hotels, time, taxi's, and gas. Spirit owes everyone of this flight a voucher for the future."

Pros: "The best part of this flight is that the boarding agent switched my seat at the last minute. I had been talking with a gentleman inline and we were getting along fabulously. When it came time to board, I told him it was nice talking but we were on opposite sides of the plane. The woman taking our tickets said "Let me fix that". I usually fly a different airline and prefer that other airline in every other way, but THIS was the best case of customer service I have ever received from any airline personnel."
Cons: "By the time we landed, my back was sore. Really uncomfortable seats. This is Spirit so I expected that there would not be any free water or snacks, yet that is still disappointing."

Read more about Delta
COVID-19 information

Safety measures for airlines flying from Charleston to San José

Airlines flying from Charleston to San José have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Charleston to San José

Mandatory masks

Masks required on board, masks provided on flights from Charleston to San José

Social distancing seating

Middle seats unavailable to book on flights from Charleston to San José

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Charleston to San José

Book cheap flights from Charleston to San José

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5/29
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