Daily cleaning, installation of cabin HEPA filters on flights from Charlotte to Ontario
|August||Best time to beat the crowds with an average 3% drop in price.|
|September||Most popular time to fly with an average 10% increase in price.|
Average price round-trip
|$390||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines has waived its change and cancellation fees on flights from Charlotte to Ontario. Confirm policy on booking site.
|Flights to Toronto||2h 05m|
The cheapest ticket to Ontario from Charlotte found in the last 72 hours was $177 one-way, and $331 round-trip. The most popular route is from Charlotte to Toronto, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $190.
American Airlines flies most frequently to Toronto from Charlotte.
Canada has restricted the entry of all foreign nationals. Travelers who are not Canadian citizens, permanent residents or people registered under the Indian Act may only enter Canada for essential purposes. Entrance will be denied to people traveling for tourism, sightseeing, recreation, entertainment, social visits or religious functions.
Canada has suspended all flights to and from the UK until January 6.
Foreign nationals who are eligible to travel to Canada are immediate/extended family members of a Canadian citizen or permanent resident, person who is authorized by the Public Health Agency of Canada to travel to Canada for compassionate reasons, person who is authorized by the Deputy Minister of Canadian Heritage to travel to Canada for the purpose of an International Single Sport Event, temporary foreign workers, international students, person approved to become a permanent resident, transiting passengers, members of the Canadian forces, accredited diplomats and their immediate family members, air and marine crew members, French citizens who live in Saint-Pierre and Miquelon and have been in only Canada.
Immediate family members of a national or permanent resident of Canada must be traveling to be with the national or permanent resident and intending to stay in Canada for 15 days or more.
Extended family members of a national or permanent resident of Canada must be traveling to be with the national or permanent resident, intending to stay in Canada for 15 days or more and have a written authorization from Immigration, Refugees and Citizenship Canada (IRCC).
All passengers five years of age or older, must present a medical certificate with a negative COVID-19 PCR test result issued within 72 hours prior to departure. Travelers without a negative test will be denied to board their flight. Travelers from a country where PCR testing is unavailable will be required to report to a designated Public Health Agency of Canada quarantine facility for the duration of their mandatory 14-day quarantine. Delays in obtaining test results does not apply.
Those exempted from this requirement include children who are not five years of age or older, other exemptions includes, a crew member or a person who seeks to enter Canada only to become such a crew member, emergency service providers, technical stops – flights refueling.
From February 1, in addition to the mandatory pre-departure test for travelers arriving in Canada by air, all international passengers flying into Toronto Pearson airport are required to take a further COVID-19 test on arrival.
Travelers are subject to health screening. Travelers showing symptoms of COVID-19 will not be allowed to board their flight. Non-medical face masks or face coverings are required for all flights to and from Canadian airports, and within airport terminals. Anyone who cannot wear a face mask for medical reasons must be in possession of a medical certificate.
Travelers are required to submit their information digitally through Canada’s ArriveCAN app before they board their flight. This includes travel and contact information, quarantine plan and COVID-19 symptom self-assessment. They must have evidence that they have submitted their details digitally.
Travelers must have a plan to quarantine for 14 days when they arrive in Canada (including a suitable place of quarantine, how to get to their destination, get groceries and access essential services and medical care). Check the Government of Canada website for more information.
Foreign nationals traveling to Canada for a compassionate reason must get authorization from the Public Health Agency of Canada. Foreign nationals traveling without an advance written approval for an exemption of a border restriction may be denied entry into Canada.
Travelers are subject to a 14-day mandatory quarantine, this includes a mandatory 3 night pre-paid booking at a government-authorized hotel, at their own expense (approximately 2,000 CAD) and take a COVID-19 molecular test on arrival at their own cost.
Towards the end the quarantine period, travelers will be required to take another COVID-19 test. they will be required to stay in their place of quarantine until they receive a negative test result.
Certain persons are exempt from the mandatory quarantine requirement when entering Canada for the purposes of performing an essential job or function as identified in the Order under the Quarantine Act. Exemption will be validated for each entry into Canada.
Before traveling passengers must make their travel arrangements to transit through Canada well in advance, make flights and connections as direct as possible to limit their contact in Canada; multiple domestic connections may not be considered appropriate, make connections that are as short as possible; if their connecting flight is more than 24 hours apart they will need to quarantine (self-isolate) until their next flight.
Transiting passengers must remain in the secure transit area of a Canadian airport to complete their connection. Should they need to leave the airport or the secure transit area due to a flight cancellation or delay, they become subject to mandatory quarantine until their flight departs, comply with any guidelines provided by the Airport Authority and follow all flight requirements, follow the provincial and territorial restrictions, depending where they are transiting through.
All other info
Only Toronto Pearson (YYZ), Montreal Pierre Elliott Trudeau (YUL), Calgary International Airport (YYC) and Vancouver International Airport (YVR) are operating international flights. Domestic flights, as well as flights from Saint-Pierre-et-Miquelon and cargo-only flights will remain exempt.
There are currently 30,215 active cases of COVID-19 diagnosed in CA and 21,760 deaths as of Feb 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Ontario.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ontario is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ontario with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ontario up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was excellent, seats are never excellent"
Cons: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"
Pros: "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"
Pros: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Cons: "Best option across the pond, amazing upgrade prices"
Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Pros: "The crew was great and also the snacks."
Pros: "Quick Boarding Awesome staff"
Cons: "We were late getting into ATL."
Pros: "Crew was amazing."
Pros: "Food good"
Pros: "Good snacks"
Cons: "Leg room"
Pros: "It was on time"
Cons: "Plane too cold."
Pros: "The fact that I was so relaxed."
Cons: "The food"
Pros: "We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow."
Cons: "We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?"
Cons: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Pros: "Nicest staff"
Cons: "Nothing at all"
Pros: "El cumplimiento de vuelos"
Pros: "The pilot and the stewardess were very polite."
Cons: "Standing on line,it was slow cause only 1 person was help people check in. It would been better if everyone could check in with the kiosk machines. After half an hour than another person came to help. TSA move more fast cause so many people were working."
Pros: "The flight & landing were smooth, and we arrived a few minutes early."
Cons: "The entertainment system & WiFi were out. Wasn’t able to charge my phone either as the outlets weren’t functioning properly."
Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Pros: "in Charlotte"
Cons: "delay on flight"
Pros: "On time as scheduled."
Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"
Cons: "Multiple delays in Atlanta"
Pros: "I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!"
Pros: "Leg room was descent"
Cons: "Excessive delays. Was scheduled to leave CLT at 3:21 PM, then rescheduled to depart at 423; then waited on the tarmac to take off for about 45 mins total; didn't arrive in NYC until around 718 PM; very long day with Delta Airlines."
Cons: "No space in the seats"
Pros: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Cons: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."
Cons: "3 hours there before the departure."
Pros: "Having status. Always on time. They run their schedules like European trains."
Cons: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"
Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"
Pros: "Good flight, comfortable; good food."
Cons: "Entertainment system kept failing"
Cons: "lost mom's glasses"
Pros: "There is no rating selection for not applicable under entertainment, unless your asking about watching other passengers."
Cons: "Leg room was awful, and flights left late for no reason."
Pros: "great boarding crew for an early morning flight."
Pros: "Free upgrade to Economy Plus"
Cons: "The flight was delayed an hour"
Cons: "I travelled from usa to canada on 7 nov and after 2 hours waiting in airport they informed us that due to some issue Delta can not deliver our bagagges also one of Delta airport's staff behaved very badly (his name was Manny) , helpless and rude.I missed an important dinner meeting because of not having any suitable dress. I have many friends and family who lives in canada and usa but by facing this bad behaviour and problems never ever recomnd your airline to any of them."
Cons: "My mother, Linda Thompson, has a progressive neuromuscular disorder, Dystonia. Along with this condition, stress can bring on non-epileptic seizures. My mother has had to endure one of these seizures due to the stress that this incident had put her through. As my mother's power of attorney, I am helping her vocalize this incident that she has experienced. The image below shows the spot where she was left, in the Atlanta airport, in her wheelchair. Delta airlines says they provide safe, accessible travel to all of their passengers. That includes providing an employee to transport physically disabled persons to and from their flights and to their shuttle. An employee accompanied my mother when she got off of her plane arriving in Atlanta from Charlotte. This employee was obligated to transport her where she needed to go. Due to her first flight being delayed, she missed her connecting flight in Atlanta, and had to stay the night until the connection could be made in the morning. They provided her with a voucher to a local hotel and a shuttle to that hotel. The employee who met her at the gate was obligated to help her get to that shuttle so she could get to her hotel in time. As many of us may know, Atlanta airport is one of the largest. You might need to take a train to get from one area to the next. It would be very difficult for my mother to walk that distance with her cane, and that is why she needed a wheelchair. The inconsiderate, selfish employee of whom needed to transport my mother to her destination was coming to the end of his shift. He attempted to hand my mother off to another employee at the desk while she was getting her voucher. Told her it was the end of his shift and he had to clock out. She told him, "You can't leave her here". Her statement, and the way she stated it, made my mother feel like she was a piece of luggage. She ignored it and let the employee take her on her way. She just wanted him to take her to her shuttle so that she could get to her hotel and rest. That did not happen. He strolled my mother along for a moment until they were out of site. They approached a gate, of which was empty, and he told her to wait here for an agent to come by. He left. She waited...and waited. No one ever came and assisted her. She was left like a piece of luggage in the middle of the Atlanta airport with no one around. My mother was treated like a bag that someone did not want to carry around anymore. This situation and the selfishness of that employee makes me think of who else could have been treated like this, or who else could be treated like this in the future. Help me spread this message so that something can be done about this issue. Delta has already been contacted, they do not care enough to do anything about it. I bet they will if this message gets heard by their potential future passengers."
Pros: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Cons: "Plane too small.. Nothing but one beverage given all flight"
Pros: "Quick boarding and quick to disembark."
Cons: "tiny! you get what you pay for with a turbo prop."
Pros: "Great experience...."
Cons: "There were wait times...too long"
Pros: "No movies, not sure whether I needed to Dow load something Did not have food"
Pros: "Free booze"
Cons: "There were so many delays"
Cons: "Seems like all the sandwiches have cheese in them not good when your allergic how about a tuna no cheese"
Cons: "To the best of my knowledge I paid for a window seat on my trip to Montreal. It was the only option I elected to pay for, yet, I found myself in the middle seat. A personal life lesson we’ll learned and an experience to be remembered & considered, under advisement, on any future bookings."
Pros: "Decent selection of movies."
Cons: "No meal included in 7hrs oversea trip. They had 3 services - two snacks and one coffee only.othereise, food was for purchase only. No checked luggage included."
Pros: "The people that work for WestJet are exceptional! I find everyone there is knowledge, helpful and happy. The last one is why I fly with WestJet. Its a real treat to be so well taken care of."
Pros: "The boarding process was organized and quick. The pilots, Robert and Patrick flew so well and we landed like a dream."
Cons: "it was very good"
Pros: "Service up to standards"
Cons: "Delay because of “not enough fuel on the aircraft” while ready on the runway for takeoff... 2 hours delay..."
Pros: "Nice and professional service."
Cons: "Having to pay for my checked-in bag."
Pros: "Customer focus and service"
Cons: "1.2 hr Late departure. Everything else OK."
Pros: "Efficient and Friendly Service. Clean Aircraft. Snacks and drinks."
Cons: "Window seat is very cramped due to curve of the aircraft. Effectively no room to stretch both your legs."
Cons: "Toronto connection takes forever!!"
Pros: "The Pilot explained his Procedures thoroughly."
Cons: "Same as above."
Pros: "On the way back boarding started early and we left earlier than planned."
Cons: "Boarding has become quite the painstaking endeavor since all checked luggage is payed because now travellers try to fit everything in carry ons to save money which leads to everyone trying to put their stuff in the overhead bins. This isn't exclusive to one carrier though."
Cons: "i ordered food but it wasnt provided. i havent checked to see if money was withdrawn from my account. i also would have prefered to have westjet connect. there is better selection and i could use my bluetooth headphones"
Pros: "Easy on line check in"
Cons: "Delays on boarding"
Pros: "Luggage came fast. Car rental was great."
Cons: "Changed planes, changed seats after paying for advanced booking. Service was poor, cabin was hot."
Cons: "The long wait to get my baggage."
Pros: "Nothing. Lame service."
Cons: "Delays and no compensations"
Pros: "The friendliness of the staff, the size of the seats. Check in was fast and efficient."
Pros: "Staff was kind as usual. Some channels didn't work so they gave us complimentary movies."
Pros: "Service was great. Seats seemed to have shrunk. I sat in a middle seat. Hmm."
Cons: "Hard seats no padding extrely uncomfortable"
Pros: "Co fomfortable seats"
Pros: "Smooth, friendly and cost effective."
Cons: "The bag of treat I got with my coffee don't remember what it was but it had no taste. I tasted it and discarded the rest."
Pros: "Didn't like anything. Specially the fact that I left home at 3am and I'm still not in LA"
Cons: "THE DELAYS! 36 HOURS ON THE ROAD AND STILL GOING! NEVER AGAIN!!!!"
Pros: "Boarding was handled efficiently."
Cons: "There wasn't much of a welcome aboard. Definitely not the WestJet of earlier years."
Cons: "Having to pay to watch a movie and ear plugs"
Cons: "We had a connecting flight through Toronto to Vancouver. First the flight was deleted from Charlotte resulting in a missed connection. In Toronto the WestJet agent directed us back to the Departure counter which required us to go back through security. There was three gate changes and the flight to Vancouver was late. Our transit to the hotel was closed resulting in an extra expense with taxi fares. Not a good experience overall."
Pros: "People very helpful and friendly."
Pros: "Tv coffee cookies staff"
Pros: "Excellent the staff was very helpful"
Pros: "The service was nice"
Cons: "no diet coke"
Cons: "Very long wait for bags"
Pros: "Ride a bit bumpy, but no biggie."
Cons: "they didn't serve anything"
Pros: "Entertaonment did not exist....did not even have a sandwich...just junk food"
Pros: "It was really hard to hear the boarding announcement as I was very close to the gate."
Cons: "the wifi is awful"
Pros: "comfortable plane."
Cons: "Kay&k was awful. Never use them again."
Pros: "It was average."
Pros: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Cons: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"
Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"
Cons: "The cleaniless of the flight can get better"
Pros: "Besides the seating problems everything else went smoothly"
Cons: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."
Cons: "Too many delays"
Pros: "not much"
Cons: "not much"
Pros: "Very helpful and kind staff. Everything was on time and made for a great travel experience."
Cons: "I was unable to log on to gogoinflight to watch a movie, my ipad was unable to connect."
Pros: "On time arrival"
Cons: "Last to board with a young child."
Cons: "experienced a 1hr mechanical delay. it would be nice if refreshments were served."
Cons: "Cramped seating"
Pros: "Purchased extra legroom -- on time boarding"
Pros: "Leave and arrive on time"
Cons: "No entertainment options"
Pros: "Comfortable seats."
Cons: "Internet slow to access."
Pros: "Helpful staff"
Pros: "Power kept me working, big value to me"
Pros: "Quiet, easy to sleep on"
Cons: "Running late, but only by 30 mins. Better than it could have been!"
Cons: "They didn't even get me to Sarasota, they flew me into Tampa."
Cons: "Food was mediocre, portions were extremely small, breakfast seriously they should stop serving that muffin with yogurt."
Cons: "Boarding was delayed 30 minutes, with no explanation. Upon arrival, another airplane was in our gate, resulting in an additional 30 minute wait, buckled in my seat on the tarmac."
Cons: "No accommodation for delays and overnight stay in airport."
Cons: "The seats were so close together! I was between two men, and one was spitting tabaco into a cup. It was terrible."
Cons: "30 minutes late taking off. Therefore arrived late."
Pros: "good price."
Cons: "La Guardia Airport is a kind of messy. Some people in AA are rude, specially ground personnel."
Cons: "AC didn't work and no beverage service or WiFi"
Pros: "Pretty much everything! Great service, staff was friendly, courteous, smooth trip."
Cons: "Not a thing!"
Cons: "Middle seat and one of the last ones on. Enough said"
Cons: "British airways?"
Pros: "Short trips so no entertainment is offered so it's n/a"
Pros: "Everyone was very helpful."
Cons: "Food is garbage.."
Cons: "No power outlets. A bag of chips in 1st class is pretty weak. Compared to Europe flights we can from, aircraft felt like 1960's Aeroflot."
Pros: "I liked the ease of the gate for the airplane."
Cons: "There was no entertainment. The airline did not offer a complimentary headphones, and failr sure the wifi was not even working. Also was not that big of a fan with the extra long layover. Was not a fan of the extra time in the holding pattern above Indianapolis, nor the extra time 150 feet from the gate after we landed."
Cons: "super slow touchscreen response. menu of entertainment difficult to navigate and unimpressive content"
Pros: "Friendly customer service, good snacks."
Cons: "No negative actions or interactions."
Pros: "Was up to standard for everything. nothinf lacking, not exceptional"
Pros: "Everyone operated fast and professional"
Pros: "The spaciousness of the seating on AA is tops bar none"
Cons: "The cookies and it was cold. Jesse"
Pros: "Updated interior. Comfortable chairs. Friendly staff. Pilot communicated well."
Cons: "No charging capabilities for devices. Limited food options."
Cons: "The seats were cramped and uncomfortable. The entertainment options are very limited on a cross-country trip. I also don't see how there are no charging options at all."
Cons: "Terribly uncomfortable seats"
Cons: "No entertainment on board Wifi not working."
Pros: "On time"
Cons: "All well"
Pros: "Nothing good to say for this flights overall."
Cons: "Spent over two hours on the plane/tarmac waiting for take off. Air Canada sucks."
Pros: "Consistent experience that gets you from A to B while providing nice perks (free stame-day standby on the old Rapidair routes)."
Pros: "We didn’t crash."
Cons: "We continue not to crash."
Pros: "I sat in a seat that wasn’t my assigned seat, and no one said anything. It was awesome!"
Pros: "Service counter staff was helpful to confirm seating although I did not like being put on standby. This happens too often with Air Canada."
Cons: "Stop the overbooking!!!!!"
Cons: "Not enough movie options"
Pros: "Smooth as you like"
Cons: "See above - seats worn out, entertainment worn out, Crew battling old tired aircraft. Massively overpriced. Bring on WestJet direct to Ottawa."
Cons: "Late. Wifi on the aircraft but didn’t work. Inflation GHY service suspended due to reported turbulence."
Pros: "Super easy flight with no hiccups"
Pros: "The seat beside me was vacant, so I had extra room."
Cons: "Flights in the late evening from Toronto to Ottawa always seem to be delayed. We spent a lot of time boarding, and a lot of time de-icing before take off. There would have been plenty of time to serve refreshments during de-icing. But refreshments and dismemberment of ear phones only began once the plane was airborne. There was not enough time to service all the passengers at that point. I'm not sure why Air Canada cannot at least give you ear phones when boarding. And why cannot refreshments be served during de-icing?"
Pros: "Air Canada is fantastic. Will never use air india."
Cons: "I liked everything about AirCanada and nothing about Airindia."
Pros: "Helpfullness of Air Canada staff."
Cons: "Not much"
Cons: "Air Canada is just worse and worse"
Pros: "Just I had flight."
Cons: "When I got bording pas I don't have sate number and zone number. when I ask many times just they told me wait.....I had many flights from different air lines but I didn't saw like that."
Pros: "They allowed us to make an earlier connection without any fee. That was very kind. Thank you."
Pros: "The cree"
Pros: "Not a lot"
Cons: "Poor aircraft, uncomfortable seats, not recommended."
Pros: "Arrived on time"
Pros: "The staff were very friendly."
Cons: "Some of the equipment on the airplane didn't work. TV monitors."
Pros: "I'll like it when i board."
Cons: "The fact i haven't boarded yet."
Pros: "Pretty routine"
Cons: "Long delay, but weather dictated this."
Cons: "Seats are always too close to the ones in front , crushing knees."
Cons: "The crew didn't finish the inflight service so a bunch of us didn't get drinks or snacks. This was all the more frustrating when the flight then circled Ottawa for 20 minutes before landing."
Pros: "When you plan travel over the Holiday season you expect hiccups and huge crowds and a lot of grumpy people in unrealistic hurries....his the me was not like that at all. Everyone was great except for security in Calgary!!! Don't know what the deal was but they set a record for the slowest I have EVER been in. It took so s almost an hour and there were not that many people in line...it was epic"
Pros: "I think cost me without needing to go back and forth"
Pros: "Pathetic delay time that was not weather related, they should have had another plane. I will not say that I will never fly Air Canada again just because departure time may leave me no choice but given a choice that suits my travel schedule it will not be them."
Pros: "On time Excellent take off and landing Good service"
Pros: "unfortunately, not much."
Cons: "The check in was a mess. Ticket counters were scattered, three flights going to Canada and no one was directing the lines. People in line were shouting at each other and getting angry. Took two hours to check in.....had to run to catch flight and I was there two hours before boarding time."
Pros: "same as above"
Cons: "same as above"
Cons: "They lost our checked baggage. Luckily we did get them back within 20 hours."
Pros: "good overall...so MUCH BETTER THAN Air Canada rouge service we took from Ottawa to Venice. Rouge service is very poor!!"
Pros: "Everything on time"
Pros: "Air Canada is not a goo Air Lines for customer service."
Cons: "I do not like there customer service policy."
Cons: "AC was helpful arranging a delivery of the delayed luggage. But carrier was further delayed from the scheduled delivery time."
Pros: "Airbus 380"
Pros: "Same as anove"
Pros: "Service was poor. Attitude was less than enthusiastic."
Cons: "In order to make more money, Air Canada purposefully sits couples, families etc. who book together separately, in order to try to get them to buy upgraded seats together."
Pros: "Entertainment system did not work"
Cons: "Crew provided a card to contact air Canada for compensation"
Pros: "Leg room adequite."
Cons: "Only beverages served, there wasn't the usual snack."
Pros: "It was great"
Cons: "My "window" seat was beside a wall. So i actually didn't even have a wi dow seat, not really."
Cons: "Movies and audio lacked currency, simply old and little variety."
Cons: "No good movies or music"
Pros: "Leg room was great."
Cons: "The pilot wasn't that good. It wasn't a smooth landing at all."
Cons: "There was no access to movies."
Pros: "as above"
Pros: "Space and meals"
Pros: "Comfortable and large plane with tvs"
Pros: "Complimentary First Class."
Cons: "Clean plane better"
Pros: "Decent crew"
Cons: "Seat pitch and comfort. Food utensils VERY flimsy"
Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Pros: "Crew was friendly."
Cons: "Very uncomfortable decents."
Cons: "Drop-off bagage agent made me line up to get a new baggage tag even though my luggage had been checked up to my destination via COPA Airlines. A United Airlines check-in agent told me that the baggage agents don’t work for the airline therefore didn’t know what to do. These people need add training."
Pros: "Fantastic service and very poloce staff."
Pros: "Crew was very nice and professional"
Cons: "The seats in coach were very hard with almost no padding. The a/c didn't work well and it was very warm to the point I was sweating."
Pros: "Everything was very good"
Pros: "A bit more leg and knee room."
Pros: "On time schedule!"
Cons: "They never have enough food selections in First Class"
Pros: "Crew was nice."
Cons: "Some travelers was not good."
Pros: "Boarding was earlier than schedule."
Pros: "Staff, modern plane"
Cons: "Seats where slightly small"
Pros: "The leg from Denver to vegas was awesome"
Cons: "The first leg didn't have any snacks and a cold continental breakfast. American and Delta's breakfast is much nicer. But worth the price for that portion of the leg."
Pros: "The crew was very nice...the entertainment choices are very good...I appreciate the Mileage Plus Card perk of Preferred Boarding in Group 2...smaller plane with 2 seats allowed good leg room and my wife and I to sit together alone."
Cons: "You also ask us to rate food, but they do not provide food...what do we rate...the soda choices, the teeny bags of snack mix???"
Pros: "Flying first class"
Pros: "Pilots ability, cleanliness of jet, gracious cabin crew"
Cons: "Wish it was a larger aircraft with more comfortable seats"
Pros: "Crew great"
Cons: "Wi-Fi charge sucks"
Pros: "Plane took very late. No air conditioning for quite a long time before airplane took off."
Cons: "Never seems to happen to me on other airlines"
Pros: "The service"
Cons: "Because of plane problems I had to wait until the next day to fly home. Very inconvenient."
Pros: "all went well...no issues"
Pros: "priority boarding; seat;"
Cons: "snacks selection was limited"
Pros: "Quick and easy boarding process; no lingering trying to sit."
Cons: "We waited for a while to depart; I believe that's customary dealy for Charlotte Douglas now, so not a sole reflection of United."
Pros: "Ease of security and boarding. Friendly and accommodating staff. No concerns at all."
Cons: "They suspended my ticket claiming I was a NO SHOW when that was not the case @ all!"
Pros: "No long waits. Smooth travel."
Pros: "Uneventful. Pleasant staff."
Cons: "Airplane seats, they're never very comfortable. Unfair to have to pay more for exit row. Headrests and seats are just not pleasant."
Cons: "Customer service preflight was atrocious. I will never fly united again"
Pros: "crew's friendliness"
Cons: "Lack of clarity of PA system.. almost completely incomprehensible, going and coming."
Pros: "Nice and happy/friendly people working for the airline..will take this airline again"
Pros: "They lied"
Pros: "The chairs were nice"
Cons: "Not a hole can f oj"
Cons: "Crew was not friendly. Snack did not taste good. Asked for hot tea but the stewardist was too focused on other things to hear me ask for sugar twice. I ended up with no sugar and didn't drink the tea. Upon departure, no one said "thanks for flying with us" or said goodbye. They were too busy with their own tasks. Delta does it better... No offense."
Pros: "Everything went smooth."
Pros: "Found what was expected from the flight. Hats up to the take off that happened on time in a busy airport."
Cons: "Aircraft is tiny and seats are narrow."
Cons: "After we boarded the plane, we had to wait 2 hours inside the plane before take off. Then, once we landed, our baggage claim location never showed up on the computer screen until 1 hour after landing. Overall, not a good experience. Probably will not fly airline for a while."
Pros: "Friendly crew."
Pros: "Wine was good and generous pours were nice."
Cons: "Turkey was terrible never offer it again. Bread was stale. Get better coffee"
Pros: "The snack"
Cons: "For the price I paid, it was a terrible seat, no room with 2 people sitting on either side."
Cons: "These morning flights are often late. And they don't change the departure time on the app until after takeoff. Shows I time until you land. Very tough to schedule meetings around."
Cons: "Very nice friendly service, keep up the good work."
Pros: "Flights were on time..."
Cons: "Complimentary wifi was on the fritz"
Pros: "Everything, service, timing. Great job"
Pros: "Everything was fine. I have a small suggestion , why don't you have direct flights from charlotte to tampa or Tampa to Charlotte for bit cheaper fares?"
Airlines flying from Charlotte to Ontario have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Charlotte to Ontario
Masks required on board, masks provided on flights from Charlotte to Ontario
Social distancing seating
Middle seats unavailable to book on flights from Charlotte to Ontario
Testing for antibodies, testing for symptoms for flights from Charlotte to Ontario
Waiving of change fees. Search flexible flights from Charlotte to Ontario