Easy boarding I didn’t have check in bags so it was really quick and easy.seat was okay
The crew were not professional at all.missing serving people,some would get a snack or been asked what to drink and some got skipped. There were not enough food.
I'm 6 ft 2. Legspace was adequate, and no silly boxes under the seats like other airlines that obstruct your feet. Great entertainment systems - modern, good selection. Food and staff excellent.
Their online checkin systems could operate a bit more smoothly. At one point, I had to go in in person, because the online checkin site had an already past flight from their codeshare partner SAS showing up as the next flight, and I couldn't perform online checkin as a result.
they provide such a great service so that I cannot find anything else to complain.
Entertainment, and the plane which felt really new and comfy.
Food was a bit boring (because it was such a short flight, I suppose)
One of my fave airlines now Great seats, services, staff Turkish coffee in the air!
they keep the cabin a bit too hot, need to ask them all the time to make it colder
Service , on time
excellent service and crew
Liked how many bathrooms were on board and amount of water served. Lots of entertainment selections!
I wish there would have been additional snacks or candy available for purchase. That being said, I was delighted with the drink service-I always had water available which was much appreciated!
Brand New plane. Great German entertainment. Crew were very efficient but didn't show up with drinks as often as in the past but still more often than other airlines. Overall a wonderful experience.
Took two hours to start dinner service without a reason. Turbulences and a passenger with long legs were impeading my sleep but not Lufthansa's fault.
Comfortable seating, very good and pleasant crew.
Online seat reservation didn't work. Limited food choices and no vegetarian/vegan options. Big selection of movies and music, but quality not so great.
EVERYTHING AS PROMISED . ALL WENT THROUGH IN A SMOOTH AND TIMELY WAY
TRAVELING IN COACH ON A LONG HAUL FLIGHT IS A NECESSARY EVIL
Landed in foggy night. Crew fantastic. On time. Cabin clean
Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place.
Good seat compared to other airlines
The USB connector in my seat didn’t work
Crew was nice and I had a great flight with Iberia on my flight from Chicago to Madrid
I am 6 feet 180 pounds and I had absolutely no legroom was completely stuck in my seat can’t believe that a tourist class seat is this small with no legroom
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