I travel often with LATAM, it never disappoints me. The service is great, nice crew, latest and some classic movies. I got 3 small meals, cannot complaint. I’ll definitely travel again with them.
We departed and landed on time, the aircraft was clean and comfortable, the crew were lovely. Online checkin worked well and the self service bag drop at the airport worked well. The a/c was an Airbus A330 and has been fitted with a good entertainment system with lots of choice in many languages. The price I paid for the flight was competitive with other airlines apart from the budget carriers, none of whom I was familiar with so I stuck to an airline I have used in previous visits to South America.
We didn’t have any entertainment. I tried to go online without success. The airplane was extremely cold and they didn’t have blankets.
It was good, however the airplane was really cold. We received snacks and the crew was friendly.
Delta has an outstanding service. They are courteous and punctual most of the time. The flight departed a half hour late but we arrived 15 minutes early.
Change of gate in Santiago devolved into half plus hour delay and a really tight connection in Lima
Although the flight is goof and the crew is good, the way the airline charges you for every service is ridiculous.
I liked everything, this was classed as premium economy but it was much better than Lufthansas business class. Lovely staff, comfortable plane and an excellent seat arrangement. A very pleasant surprise.
No entertainment but not expected. Unless you are referring to monitor that you can use. Then Al, was fine on all flights.
Friendly staff, It was the first flight out for our plane, so had to be deiced from the frost. Only delayed a few minutes,
Terrible. The flight was delayed two hours due to weather. Then when we got on the plane, the first pilot ended up timing out and we had to wait for a second pilot. Second pile came on board and we tax it out. Had to return back to the gate because of an unruly passenger. Then the copilot timed out. Had to wait for new copilot. Also had to wait for maintenance to check for fuel. Then found out the second pilot timed out and we had to wait for a third pilot. Was ready to go and then needed maintenance again for another issue. In the end, it was 2 o’clock in the morning when they announced that the flight couldn’t go because the third pilot and the second copilot had timed out.
American Airlines initially postponed the flight. Then they cancelled it an rescheduled us on a flight that would take over 24 hours with multiple stops. They then changed this flight to a reasonable alternative the next day which they later cancelled and replaced with a flight that would take off with an additional 16 hour delay. They blamed weather but I noticed (at 4am) that Delta had direct flights from Charlotte to Detroit. I went on line. Booked it and was in Detroit buy 9am. The interesting thing is they did a similar thing to a family member just 2 days earlier. I don't think I will fly American unless I have to.
I was a little disappointed of not having an android charger. Only one it was for an iPhone. I've flown American in the past and had access to one.
At least it was a short flight. Greyhound with wings.
One of the best flights I’ve had. So smooth.
This flight didn’t happen because AA agents didn’t let us board the flight
Checking in at the counter was very disappointing. The lady had a very bad attitude and smart at me. She had no smile, did not greet me by name, or acknowledge me as a valued customer. Poor reflection of the airline.
First class flight attendant was rude and lacked any customer service skills.
Paid for a window and was assigned to a middle seat with 2 very large people on each side of me. Flight was sold out and I feel I need to be refunded foe paying for a window seat and being put in a middle one..
Would have been good to have a meal since it was a 5.5 hour flight
