$526 Find Cheap Flights from Charlotte to Yucatan - Compare and Save

We waited over 30 minutes for a gate in Chicago and more than 15 minutes for the doors to open. Cookies were missing from the menu.

Seats were the worst i ever experienced — narrow, hard, no leg room and a long flight

Delayed and WIFI was not working for most of flight.

To many flight at the same hour...no respect to handicap....

We were delayed in CLT for 4 hours for mechanical issues resulting in us not leaving till 1:30AM and landing at 2:30 AM, so getting home at 4AM. The crew at the desk had no answers and provided very little information. I received a food voucher via email/app however there were no food places open. Even the walk up and scan your own places did not accept the QR code. I know mechanical issues occur but better communication would have made an unfortunate situation less frustrating.

There was no service on the flight even though there was no turbulence or any other issues on the flight. Nobody greeted at the entry or leaving the airplane, staff crew looked annoyed and not helpful at all.

You guys broke my bag so not good, and that was the cherry on top after a 4 hour delay, change of gates, etc.

I have to sit in the middle for more than five hours because the first flight was delayed. Terrible experience. No more American Airlines.

Absolutely infuriating. I was flying standby to get home earlier after flying 4 times with American in 6 days. I was #2 on the list with seats near the front and middle, in addition to the 4 first class upgrade seats that came back into the pool. I am a Platinum member, have their card, and they put me in the 2nd to last row in the middle. No loyalty whatsoever and they lost a fan for life. There is reason people have negative comments about American and I am done supporting them.

wifi not available unitl up in the air. Lost time to see movies.