Find cheap flights from Chennai to Atlanta

Pros: "Excellent services"

Pros: "Very helpful and kind crew. On time boarding and departure."
Cons: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."

Cons: "No toilet available at gate due to enhanced security measures when flying to the USA."

Pros: "smoothing take off and landing"
Cons: "Food quality and variety is not good. Also, their serving speed is very poor. Boarding should be more informed and more organized upfront."

Pros: "Good service by crew."
Cons: "Online check in was not working which meant long line to check in at airport."

Cons: "It was all good"

Pros: "Crew was awesome"
Cons: "Food quality need to improved"

Cons: "Have air fresheners in toilets. Make it smell better."

Pros: "Uneventful flight. Baby in next row only cried intermittently"
Cons: "Please place crying babies in a sound-proof compartment"

Cons: "Seat comfort was not very good.. and food was bad"

Pros: "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Cons: "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"

Pros: "Friendly and beautiful crew (specially one air hostess) lol"
Cons: "too long flight"

Cons: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."

Pros: "Excellent"

Pros: "Behavior of the crews"
Cons: "Not enough leg room"

Pros: "God was good. Staff was efficient"
Cons: "Seat comfort was terrible. Too narrow. Crew were efficient but were not cordial."

Pros: "Food was delicious as always the crew never disppointed me always made me happy there’s very very good trained"
Cons: "I have nothing I dislike from Chennai to Doha it was only 5 hour journey so I was so comfy"

Cons: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."

Cons: "Food wasn't good"

Pros: "Crew were supportive because pain in my heel and they ran out of food selection even though front of plane. Thanks especially to supervisor Jane."
Cons: "Need to provide further quantity of non veg selection even though front of plane. Plus the taste of all food were Unsatisfactory and could not finish that was starving at end of flight. Recommend hire international famous gourmet chief. Removing casing of my tablet for Qatar security airlines into usa was painful that broke 6 finger nails. Need to warn on the website or ticket security requires remove casing at Doha to usa. Had no issue from USA TO Doha which requires no removal of hard cover casing."

Cons: "The food options was bad...during my trip asked for certain meal they claim that they are out of it. I also did not like how they check you into room in Doha & Chennai way before boarding time that time could have used for shopping instead of sitting in the room."

Cons: "Plane was full with some annoying passangers near me. The plane was not very new/clean."

Pros: "The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism"
Cons: "Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly"

Pros: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Cons: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Pros: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Cons: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."

Pros: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Cons: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."

Pros: "Everything"
Cons: "nothing"

Pros: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Cons: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."

Pros: "Everything was excellent no complaints rated 10"
Cons: "I really enjoyed myself the flight and all I would recommend my friends to fly anytime rated 10"

Pros: "Upgrade to business class was a nice gesture and the service was impeccable.."
Cons: "Just a tad delayed in getting off the plane...not sure what took unexpectedly long"

Pros: "Nothing"
Cons: "Everything"

Pros: "Got upgraded to Business Class :-)"
Cons: "Not much of Movies options to watch"

Cons: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."

Cons: "Flight was advertised on kayak as having wifi and electrical outlets for devices and did not have either."

Pros: "Crew was great. Very helpful and caring"
Cons: "Flying in and out of Doha and being marked for yet another deep search was so frustrating"

Cons: "No flexibility in flight changes"

Pros: "Customer service was super! Entertainment package was nice, many current movies worth watching ."
Cons: "No Wifi on flight !!"

Pros: "The food and service was great"
Cons: "The bathroom could be cleaner :)"

Pros: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."

Cons: "Boarding in India is never smooth, no difference here"

Cons: "All connecting flights to US are pretty long flights (14-16 hrs) and I personally, don't want to travel and try to avoid taking those long flights."

Pros: "The flight crew was great. They were very kind."
Cons: "The biggest problem with my flight was it was very crowded so it was hard to get comfortable for such a long flight. I wish I can afford first class but I can't."

Cons: ",also I had to wait for longer time again due to less people for wheel chair assist.."

Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."

Pros: "About the same vegetarian food was served at almost every meal of the 13 hour flight."
Cons: "Need to provide more variety in food for long-haul flights. The food was not at all appetizing. ---- Entertainment should have more choices."

Pros: "Truly give star service for business class"

Pros: "As always, Qatar Airways has new planes, comfortable seats, clean atmosphere, and pretty good leg spaces. They fly on time and land on time."
Cons: "1. Food - It was not that great, especially if you are allergic to cold. It applies to asthmatic patients like me. You have very limited choices. The only hot item in my whole tray was "chicken mixed rice". Everything else from yoghurt to fruits went waste. Can we have HOT FOODS for people like me? 2. Flight Attendants - It seemed that the flight attendants were not so experienced at handling customers. Plus, several of them had poor English. That would have been okay if they had patience to listen to me slowly. But, they seemed to be in hurry and not wait enough to understand my request properly. I was asking HOT WATER and they were repeatedly handing me COLD WATER. Plus, they could see me breathing heavily and feeling great discomfort. Nobody asked me 'ARE YOU OKAY?". It seemed, they didn't care for customers like me. I found a serious lack of CUSTOMER RESPONSIVENESS, forget PRO-ACTIVENESS among several flight attendants. Finally, I found an example of SNOBBERY in the plane. A flight attendant was asking a couple sitting next to me to fill up the FEEDBACK FORM. They looked like from Middle East but were British citizens. They didn't talk to me even though I volunteered at frist to introduce myself. The lady was especially rude to me. They were dressed like high class folks. That's it. They neither represented the hundreds of passengers, especially Indians, in the Economy Cabin, nor were they friendly to fellow passengers. It left me with a feeling that Qatar Airways attendants were judging a book by cover and asking the wrong persons to fill the form who didn't really represent their majority customers for that cabin."

Pros: "Nice aircraft."
Cons: "Gate security at Doha was too disorganized - could have let passengers know put everything in bag instead of at last minute having to put wallet, passport, etc in open bin and be afraid it would get stolen or misplaced."

Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."

Pros: "comfort"
Cons: "veg food was mostly repeated and pizza wasn't great"

Pros: "Crew was helpful. Leg room is good. Overall the flight was good."
Cons: "Food could be better. Got Pizza for snack both ways. Could have been changed, and with 16 hours non stop, water should be offered more often. Although we can go get it ourselves, don't want to disturb others in the seat row to get snacks or water."

Pros: "Crew was professional, qiality of food great"
Cons: "Boarding is better done row-wise than by alphabetical groups which is arbitrary"

Pros: "The crew were awesome. I was very comfortable."

Cons: "Luggage claim in chennai airport is horrible"

Pros: "The crew helped us get seats together as a family and also made a request for that seat change. They allowed us to board earlier which really helps since we have two kids under 4 years of age."
Cons: "The announcements at Chennai airport are not always audible"

Pros: "Amazing crew. Seat upgraded to business class. Superb service and comfort!"

Cons: "Food"

Pros: "The seating was comfortable with nice ambience."
Cons: "The crew was polite in talking but arrogant in nature."

Cons: "Food options have changed. We used to get AVM and now IVM is pretty bad..Hope you can replace unhealthy UPMA like items to healthy Pongal"

Pros: "Very professional and courteous crew..."

Pros: "The crew.. And the quality of the aircraft. Plus the on time departure and arrival was fantastic"
Cons: "The TV show collection was a bit of a letdown"

Pros: "Everything else"
Cons: "Cabin crew seemed less approachable than usual"

Pros: "On time, chose the raw meal which was excellent."
Cons: "Nothing!"

Pros: "The quality of the food"
Cons: "The timing of providing the breakfast is too early"

Cons: "Food"

Cons: "luggage did not make connecting flight from dubai to jfk, inspite of pilot telling us 1 hour or so delay was waiting for luggage. at jfk was told can get same night if want to. this proved futile . spent hours at JFk waiting and talking to Emirates. spoke with multiple agents including Luz, sarah, etc. finally around 12 midnight was told customs would not release till next day. but promised to get it to us by 12noon next day (flying to wyoming next day at 330 pm) . this did not happen. again multiple phone calls and promises , failed. Kiamaria even got text of address in WY where 2 suitcases should have gone. All 4 suitcases were sent to NJ and arrived at 9pm. more phone calls. this time Rachel helped with fedex labels unfortunately more problems as fedex said no barcode and we had to go to fedex office and finally they took care of it so many hours wasted, not to mention the anxiety and frustratioon How are you going to reimburse all this ????"

Pros: "Only thing I liked in this flight was food."
Cons: "Starting from boarding this flight was a problem. we had a infant(18 month old) sleeping in our arms as the flight was at 3:30 Am and was delayed by an hour. There was not priority boarding for elderly and people with kids. We had to wait in queue holding our carry ons as well as the kid. As we were last in boarding it was hard to find a closest spot for our carry on. Crew would not respond for about 10 mins or so( not during take off or landing) this was during mid flight when there was no turbulence(seat belt sign was off). We asked for a veg meal instead of baby food as our kid eats solids and she does not like instant baby food's. We requested this when we booked her ticket , she was not even given food luckily we had some milk powder and water bottle. Really bad experience with Emirates"

Pros: "friendly crew"
Cons: "due to 11 kg total weight I had to check in a soft carry on bag resulting in :1/2 hour extra wait time and some crushed items. Vegetarian food was pretty tasteless."

Cons: "Flight from Chennai was delayed. So had a mad rush to catch the connecting flight to Seattle"

Cons: "There was no option during check in to request meal options- ex vegetarian request."

Cons: "None"

Pros: "everything"
Cons: "same food options"

Pros: "Quality of service"

Cons: "Older version of the Boeing 777"

Pros: "I traveled between New York and Chennai with layover in Dubai. 1.Flight experience was excellent between Dubai to New York (JFK)"
Cons: "1.the seat that i had on Flight from New York to Dubai was cramped,it had a decent entertainment system though. 2. Between Chennai to Dubai ,Flight experience was not good, Seating and entertainment in particular was not good , it was too cramped and too much glare on the TV screen, probably because i had a window seat."

Pros: "Hospitality"
Cons: "Not getting corner seats"

Cons: "Boarding at Dubai was like a disaster"

Pros: "General performance is good. Maintain the timing of arrival also the departure in Dubai as well as in the Boston .crew are good."
Cons: "The food served.it should at least contains south Indian food .generally it's OK."

Pros: "overall I was comfortable. My food was good."

Pros: "Friendly crew"

Pros: "Good"

Pros: "travel was pleasant"

Pros: "The most important thing about Emirates for me was that they had truly vegan meals and snacks for me that were actually quite good."

Cons: "Food while trip to India was good But food while trip back to sfo was very bad"

Cons: "food was as good as it usually is."

Pros: "Great service and staff, best food I've had on an airline, great legroom in economy. Overall awesome, in my opinion."

Cons: "I waited in queue for almost 4 hours to get past security. While watching people cut the line, airport officials taking bribe and allowing some people to cut the line and more. i did not have enough time to purchase from the duty free store in chennai and since my flight from chennai was late it landed late in Dubai so I did not have any time to purchase anything in dubai duty free before my connecting flight. I reached airport 4 hours before departure and I get treated like this, horrible service."

Pros: "Entertainment selection and legroom were good Entertainment selection included recent movies in various languages and premium TV shows."
Cons: "Legroom in economy was good; however, seat width wasn't. You rub elbows with your neighbors while eating. Asian vegetarian meals were nauseatingly spicy - not the "hot" spicy type, but the cinnamon/cardamom overuse type. Most crew members gave a cold shoulder to passengers."

Cons: "food was not served on time. crew was not attentive. didnt respond properly"

Pros: "I liked the crew and the attitude of staff"
Cons: "All flights were delayed Boarding experience is not that great Not sufficient leg room, so cramped up Food was very average"

Pros: "Food"
Cons: "Coffee and tea"

Pros: "Cabin crew service was good, couple were too good Too good"
Cons: "Streamline boarding process"

Pros: "Excellent service"

Pros: "Flight"
Cons: "Crew is not responding properly"

Pros: "Connection flights less time spent in transit"
Cons: "Crew not very friendly"

Pros: "The plane was good and new. Larger plane and ride is a much more comfortable for the longer hauls. Overall good experience traveling."
Cons: "Veggie food, especially Asian vegetarian was unpalatable for the longer flight. Kids pretty much starved to then eat at the Dubai airport later."

Pros: "Boarding"
Cons: "Good and entertainment"

Cons: "None"

Cons: "Crew could be more helpful with passengers food specifications and other related issues"

Pros: "Food varieties are not that good"
Cons: "Make the food quality, quantity and varieties to be improved"

Pros: "One of the air steward was super friendly and nice. Few others were a little curt sans smiles."
Cons: "Good leg room but seats are hard as rock."

Cons: "From chennai to Abu dhabi was very uncomfortable Abu Dhabi to London was very comfortable"

Cons: "Clogged sinks"

Pros: "Both planes had USB ports for charging phones. Food was better this time."
Cons: "Space for seats not enough at all. I know its economy but still...It was very expensive to pay extra to get the extra leg room for Abu Dhabi to Washington flight."

Cons: "Poor service"

Pros: "Nothing much as an Economy passenger"
Cons: "Single lady travelling and the seat was between two men on both legs. Asked ticketing at Chennai nd he said you will get in Abu Dhabi and did not give boarding pass for the Second leg of flight. Came to Abudhabi and tried to get boarding pass for seating not between two males but the ticketing agent lied to me “ go run your flight is leaving” and gave me seating between two males for 15 hour flight requested"

Pros: "Very gd service"

Pros: "They never cared about non-muslim passenger as the flight is full of muslim passengers."

Pros: "Etihad showed some kind of discrimination non-muslims wheel chair passengers. My luggage is not taken good care of as they tear my zipper. The crew of are okay but never take good care of seniors with some physical disabilities to check and see whether they need water to drink on long distance flights as many airlines do. Muslim wheel chair passengers were given preferential treatment as I am always last one to be picked up and my luggage came at the end after waiting for one hour."

Pros: "The crew das really nice"
Cons: "Food"

Pros: "Nice crew. I'm a frequent flyer and my journey from Abu Dhabi to Cairo, the crew was very nice . (a preference for my first trip of the day though ;)) Everything was very good, except for the screen: on both planes I used this day, it didn't work but it was exceptional in experience. Free champagne! :p"
Cons: "Everything was very good except for the screen: On both planes that I used this day, it didn't work but it was exceptional in experience. The flight from Abu Dhabi to Cairo, no choice of food due to limited and badly anticipated quantities."

Cons: "Food service needs to be faster due to length of flight."

Pros: "Flight left on time and arrived at destination even earlier"
Cons: "On line flight status. Since the flight arrived earlier (11:50 PM instead of 12:15 AM the next day) from Chennai to Abu Dhabi, earlier time was entered. But since the date was not changed, it showed a delay of about 11 hours."

Pros: "This time the service was ok"
Cons: "Food was mediocre,and while boarding the buisness class and economy lines are chaotic, looks like no one is in charge!"

Pros: "Staff were very friendly."
Cons: "Checked in online and booked seats that had extra legroom. When boarding the plane seats had been changed and we were separated. Not happy about it. Agree with other reviewers re Abu Dhabi, not the most pleasant experience in the connections hall. A bit all over the place!"

Pros: "Food service and service generally"
Cons: "Long layover and delay"

Pros: "Good food, comfort, boarding"
Cons: "Flight crew not very polite."

Pros: "crew"
Cons: "bed"

Pros: "Nothing. I would never ever choose Etihad airline again"
Cons: "At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore."

Pros: "Everything was perfect...seats crew food accuracy"
Cons: "Nothing"

Cons: "I wasn't able to take the flight for the reasons mentioned above."

Pros: "Professional crew. Looking good"

Cons: "Food was bad"

Pros: "Boarding process and entertainment was good"
Cons: "Food was horrible. First of all, we didn't get what we had requested. On top of it, whatever they had provided was substandard. Especially whatever they had given as sandwich."

Cons: "they didn't provide wine service"

Cons: "Food wasn't great. Business class seats didn't stretch."

Pros: "The crew were good and accommodating, this was the only positive."
Cons: "the Food is the worst ever, i had better experience on an economy class with a budget airliner. on the 4 sectors i had with Etihad, it was breakfast menu no matter what time it was and it was the same choices which had to do with a form of eggs. i opted not to be served. the plane is old, seat is not functioning well, entertainment screen was not touch and had to be operated with the remote which was not working. really it was a huge disappointment. may be Etihad reserve their good stuff for the European and American sectors. I will never fly Etihad business unless I have no choice."

Cons: "Boarding process,"

Pros: "Staffs are nice"
Cons: "Entertainment system was broken. I had to pay extra cost for emergency price for a bereavement."

Pros: "Selection of movie and TV shows could have been better"
Cons: "Selection of movies could be better"

Pros: "The bathrooms were clean and functioning"

Pros: "A380 is the definition of comfort. Comfortable seats."
Cons: "Airline should consider discounting the tickets in the last row as they are not recliners. Cramped for space."

Cons: "Lacking in Hosiptality"

Pros: "I like the movies. Seats assignment to window in a 2 seats row are the best. They seat a chubby person who was all over my seat the whole 5 joirse"
Cons: "The flight attending crew from Chennai as well as for the Abu Dabi flight ignore request for coffee or water service. Only after turning light several times they responded. Even when they were passing the halls with water and you called them they would not stopped. I love the soft landing of all pilots flights."

Cons: "The website does not allow updating of food preferences. I tried multiple times to update my preferences but it did not work well. Veg options are a must for flights originating from India as there are several passengers who prefer veg meals. However, this was not well attended to in the flight."

Pros: "Flight was good - smooth takeoff & landing. But delayed half hour in Abu Dhabi , did not make it up. Crew good but food was not tasty. My wife's specially ordered Jain vegetarian meal was inedible. Seat comfort OK but soiled by a supper in seat ahead, could not stretch legs."
Cons: "Entertainment choice for Indians limited and poor content. Unremarkable English movies & music. Quantity but not quality"

Pros: "I got upgraded to business class on this flight. This isn't something I can afford to do, but I will tell you it is substantially better."

Pros: "Nothing"
Cons: "Everything"

Pros: "the journey, staff and overall experience"
Cons: "there was short delays"

Cons: "Boarding was worst.. Kids and old people need to be boarded first. There is no courtesy for passengers."

Pros: "Service"
Cons: "Food"

Pros: "Food and entertainment are the two things I like about his airlines"
Cons: "Comfort, economy class really sucks in this airline"

Pros: "They provide the hotel in Abu Dhabi ."
Cons: "The food was horrible. kids mile request was ignored."

Pros: "In air service"
Cons: "leg room and boarding delays"

Pros: "Liked the food Good service"

Cons: "Not attending to call button and not providing coffee or tea when I needed"

Pros: "leg rooms are good from Chennai to Abu Dhabi and in flight service was good"

Pros: "Comfortable flight and excellent in-flight service."
Cons: "Flight was delayed leaving New York and arrived Abu Dhabi late. Had to rush to catch the connecting flight."

Pros: "The food was was alright."
Cons: "Major first flight to Abu Dhabi has been canceled. That took place around 5 hours. Then the whole journey has been rebooked and I reached the final destination after 10 hours of the previous schedule with lost baggage."

Pros: "We flew 1st class. The crew going over was AMAZING!!!!"
Cons: "LHR-ATL first class was awful. My spouse lost her seat to an aircrew member. (I'm very sick and we chose being across from each other for a reason). Boarding on both ends was horribly done. Last minute gate assignments, no crew, delay, boarded after coach. Hard bed, no service, crying baby"

Pros: "That I got home"
Cons: "Haha where do I start. The experience overall was poor. One of my flights was canceled by British and they claimed I cancelled it. It was a hot mess all the way around. This left we standing outside the airport in Indi for nearly an hour."

Pros: "The crew was behaving nice."
Cons: "The website is horrible and full of bugs. In Flight tracker, the same flight returned two results, one in cancelled status and another in delayed status. I called british airways to update my personal details as their website didn't allow me to enter details, the staff messed up the details."

Cons: "Arrangenents for wheel chairs at London were poor compared to Chicago which was excellent ."

Pros: "What can I say about this awesome flight with great crew and a free upgrade? Fan-dabby-dozy-tastic!"

Cons: "Food"

Cons: "Cramped, bad seats. Every time the guy in front of me shifted in his seat he bumped my knees and even sent my drink flying into my and my seatmate's laps."

Pros: "The staff on the plane could not have been more professional, courteous, and helpful. Not only did they serve me well, but perhaps even more importantly, they created a great atmosphere in the cabin with the cheerful, playful rapport they had with each other. I wanted to take them all out for a drink afterward!"

Pros: "Boarded quickly"
Cons: "Seat pitch was tight. If seat in front was reclined very little room to move. Meal could not be served until seat was put back up."

Cons: "Lunch was adequate but evening meal was half a sandwich"

Pros: "Crew were friendly"
Cons: "Cramped conditions."

Pros: "Good food good crew flight was good"
Cons: "While in London not good experience for old people especially if wheel chair assembly and to get AA airline birding pass is very confused need to b more in comfortable"

Cons: "Too crowded in Business Class"

Cons: "The entertainment system kept bugging out on me and would not work correctly."

Pros: "There was no wheel chair provided for the passenger even though requested for one in london"

Pros: "The plane was very clean and looked fairly new. The take off and landing were gentle & the cabin crew was very nice. The food was 5 star (for plane food) and service was excellent."
Cons: "The air temperature was hot upon boarding, after take off we asked about the temp and it had gotten turned up. They were quick to reset for a more comfortable ride."

Pros: "Everything"
Cons: "Nothing"

Cons: "I had a drink ( whiskey)and requested for some snacks to go with the drink but was told they had only pretzels and nothing else"

Cons: "Too much of time at security check in London. We almost missed our flight"

Pros: "Food and cabin crew were good"
Cons: "Cabin configuration in business is awful. Everyone has to step over, or be stepped over, to get to aisle. Seats are narrow (and I’m a small person!). Inflight entertainment is poor, and the touch screen is not very good."

Pros: "Flight left on time. Crew were helpful and friendly. Asian vegetarian meal was good. I had tomato rice, broccoli and eggplant as side dish. Toilets were clean."
Cons: "Breakfast was not great. I had asian vegetarian meal. I had uppuma, mini dosa and sambar and they were tasty. But I also had bread, sweet bread and a piece of sweet cake. Three kinds of bread is not necessary. Too much carbo. Please provide, vegetables like cucumber, tomato and carrot with breakfast. Also chick peas without spices and rava kesari can be served with breakfast."

Cons: "Seats are not comfortable. The crew are OK. No fruit juice or cool drinks."

Pros: "The staff were professional. Boarding was orderly. The flight was smooth. The lavatories were clean."
Cons: "As a tall man, even with an entire row to myself, it was impossible to be comfortable. I had to fold myself like origami to fit. My head and neck was pitched forward, even with the seat back reclined. You got me, next time I’ll spring for business class."

Pros: "Nothing"
Cons: "Rude staff, incompetent customer care"

Pros: "Not much, maybe the food"
Cons: "Poor seats, terrible tv screens and entertainment options. I will not be traveling with BA again. Took forever to get on/off the plane"

Pros: "Crew were good, the food was mediocre when they served lunch - but then there was nothing more to eat until nearly the end of a 9 hour flight, by which time it was past 10.30pm back in London. At that point, all that was offered was half a sandwich and a biscuit."
Cons: "In-flight entertainment didn't work at first, and then when it started, kept on threatening to shut itself down every time I moved. The selection was ok but nothing compared to other airlines. The screen was tiny and low resolution. The seats were old - the same ones as when BA introduced their premium economy back in 2000. The aircraft was desperately in need of a refresh."

Cons: "Terrible, horrible, humiliating, scammy experience at check-in. Will not be flying British Airways again."

Pros: "Staff were really friendly and very attentative. It was a really pleasant trip."
Cons: "Everything was fine"

Pros: "Good, current entertainment selection. Ample beverages and foods (though nutrition concerns). Pleasant crew."
Cons: "80+ year old disabled person placed in aisle seat next to me (middle). She was sweet and thoughtful, but couldn't even rise from her seat without assistance. This pinned the window passenger and me in our seats for 8.5 hours with only one bathroom break -- the stuff out of nightmares and ABSOLUTELY UNFORGIVABLE! Of course, crew would not accommodate any changes. ** Why should I ever choose BA again? ** (Seriously, I'd like to hear your answer.) Food nutrition -- generally tasty, but carb-heavy, fatty and salty. A de facto salad meal option would have been appreciated."

Pros: "Good hospitality"
Cons: "As to drinks like juices etc there is no suffecient supply"

Pros: "When I got off the fight."
Cons: "The boarding process is a mess. The flight crew is in total disarray. My friend beside me on the flight got the food 45 minutes before me. Then the second time they gave food out the last 5 rows didn’t get any bc they did bring enough. Just a total mess."

Pros: "The meals are delightful and the people are very respectful."
Cons: "Size of seats in economy"

Pros: "They need to improve confort and food choices! Overall: very good!"

Pros: "Boarding was smooth"

Pros: "My gluten free meal was delivered and acceptable, the seats were comfortable and the crew was exceptionally helpful and friendly."
Cons: "After first class boarded, the remainder of the passengers lined up all at once. As it was a large plane, there were two entrances and it was hard for them to keep up and direct us to the proper door. It was a minot issue."

Pros: "We were lucky we boarded early because i had reserved the seats in Premium economy and had a baby with us. That's the only good part about the journey"
Cons: "Horrible food No USB or charging ports in aircraft. The plane felt like decade old. Crappy seats with shitty monitors, reclining mechanisms Crew kept disturbing us for food when we were sleeping and kept serving us the meal we didn't order. When u hit the call button no answer! Ba missed our bags stroller and car seat. Thanks but no thanks BA. No one at athe counter to answer"

Pros: "1. MAA - Boarding - grouping should have been more professional"
Cons: "1. I had filled up API information & am an Executive club member. My India contact number is available on record. In spite of that I did not get SMS about flight ETD details or alert. 2. First meal was served about 1 hour after departure, which is Ok. The second meal was served after 8 hours, towards end of flight. 3. BA 36 takes off at ETD 05.30 & travels east. It is always day time as it flies."

Cons: "The only International flight I ever paid extra for one 2nd baggage. That took away my savings on ticket, and never going to fly on British airways as long as they charge for 2nd checked in baggage."

Pros: "Liked the high life entertainment and the flight attendants were friendly"
Cons: "I get a very limited amount of time to visit my girlfriend who is currently living back at home in England and spent nearly two hours sitting on the plane following the landing and then another two hours or so waiting for my bag to show up and finally filled out info to have it sent to me so that I wasn't wasting any further amount of time on a plane or in the airport. With limited service it was just an overall terrible experience, for my girlfriend even more so than me, as she began to get worried during the delay in the flight arrival up until I got into the airport and got service so that I was able to explain the delay and that I would be out soon. Which wasn't the case since I continued waiting for my bag to arrive for the next couple hours. What should've been a time of joy being reunited with my girlfriend turned into a time of stress for all involved and several hours overdue."

Cons: "Two children screaming their lungs out for the 8 hours, and kicking the seats in front of them. The fact that there was no food choice by the time I was served."

Cons: "See above"

Cons: "Nothing specific"

Pros: "Amazing airline to travel I will definitely used again in the future"

Pros: "I liked everything about the flight, very comfortable seats (Club World), great staff who were very thoughtful and helpful with our situation (disabled person). The check-in personnel at Chennai were very considerate and helpful, much appreciated. The wheelchair arrangements at Chennai were excellent. The food on the flight was very good and accommodated our dietary restrictions. Entertainment choices (movies) were quite good, too, and managed to get some pretty good sleep as well. The lavatories had green/red light system for availability, visible from our seats, which was very helpful. The lavs were quite well maintained and clean. The flight was on time. and it arrived safely, which is the main thing."
Cons: "The transition from the flight to the terminal at LHR was not optimal, though the staff were trying their best. The "jetty" ramp way for normal deplaning was broken, they said, so they brought a set of steep aluminum steps instead. Navigating these steep steps was not possible for some passengers (difficulty walking and with steps), so finally they called a mechanical lift device (like a fork lift) to help those passengers, many in wheelchairs, who couldn't manage the steps. We had to wait for at least 30-40 minutes on the plane for the lift to arrive and stand outside on its platform up in the air, waiting to be ready to descend to ground level. This was pretty uncomfortable and it made our connection time very short. To compound matters, once on the ground, there was a wheelchair available for only one of us, though 2 had been requested, but as on other flights through LHR, there was unfortunately not enough staff to push it through Term. 5 to the connecting flight. So, I had to do that myself, along with managing my own luggage, which was a bit challenging, as I was tired by then. Our flight connection time, already much shortened by the deplaning situation, was evaporating steadily. Fortunately, there was an excellent staff member from Heathrow, who had been assigned to push someone else's wheelchair, who guided our group of wheelchairs, complete with hand luggage and children, though the maze of Term. 5, through very busy security and finally to our gate. We would have gotten lost and even if not, would almost surely have missed the flight without this guide facilitating this trek. We made the connecting flight with barely 5 minutes to spare."

Pros: "Prompt service"
Cons: "Tea was excellent on Chennai London flight but not that good between London and Chicago"

Pros: "entertainment had a god variety"
Cons: "food was just awful"

Cons: "Paid for tickets in advance and were not given assigned seats until arrival at the airport. Were placed on standby as the flight was oversold. Thankfully we didn't miss the flight but this caused some unecessary stress."

Cons: "First of all, it was not Finnair it was British Airways, we had to walk on tarmac to plane and then carry our baggage up the steps, TV screen was old couldn't see it, did not get to pick my seat. Ended up sitting with some guys seat reclined almost in my lap for 9 hrs. Worst flight I have ever had!!!"

Pros: "Nothing"
Cons: "Everything"

Pros: "Great overhead bin, good entertainment system, but I found that on both flights the screen touch screen is a bit off, I need to press on lower side of the button to get it work properly."
Cons: "Boarding was a bit chaotic from London. There was no call for regular passenger boarding."

"While I can understand that the airline industry is a tough business, I did have a horrible experience with American Airlines. This will probably be my last time booking travel with this airline. To start, my first return flight on Sunday July 25th at 5:00 pm, AA 2779, had been delayed for more than six hours and the gate agents canceled our flight at the last minute. This problem occurred due to short staffing and the airline was unable to find a replacement co-pilot. As a result, I had to stay an extra night in Chicago and spend 120 dollars on a Lyft ride-share from the airport. However, I did manage to secure another flight during the following day, AA 4962, and I was happy to finally arrive home. Please take all of this into consideration and I would demand some compensation for the inconvenience."

Pros: "The crew did their job."
Cons: "At least monitors to watch a movie since there is no food in first class..."

Pros: "The crew was nice, the seating was poor rather you paid to pick or not. When boarding you are told to social distance but you got folk sitting bunched up together with someone sitting next to you the whole flight. Delta doesn’t have people sitting in the middle seats. Poor flight when it comes to safety or health over money. SAD!"

Pros: "The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat"
Cons: "The staff was not friendly or say hello or goodbye"

Pros: "Same as previous flight"
Cons: "Same as previous flight."

Pros: "Wonderful flight attendants and ground staff"

Pros: "On time departure and early arrival. Crew was great."

Pros: "Great crew"

Pros: "The crew did an excellent job. The pilot was able to make up time after 1 hour delay at the airport."
Cons: "More comfortable seating."

Cons: "Flight was delayed about 10 minutes. :("

Cons: "I don’t understand the concept of the ability to use your mobile device for entertainment, yet not having a power source to charge your device."

Pros: "They pulled out of the gate to have an “on time” departure only to make us sit on the runway for an hour. The flight attendants were incredibly rude to people asking questions."
Cons: "Offered us drinks... let us know what was going on .. answered questions. Basically, anything."

Cons: "Crew serving food passed me by by, seemed rushed and missed my row."

Pros: "The crew was u professional at the gate and the flight attendant that spoke on the overhed was hard to understand"
Cons: "Not flying AA"

Pros: "the wi fi"
Cons: "They give me the same seat that other passager has"

Pros: "I enjoyed everything!"
Cons: "No complaints!"

Pros: "loved the free movies on board, also on time departure and before time arrival makes me feel the best."

Pros: "I think crew tried to make the best of the bad situation. Got to Atlanta faster than scheduled flight time and they were sympathetic. Don't really know about much else, as I slept the whole flight."
Cons: "The 3 hour delay really cost us. Left Rome at 2:30 pm instead of 11:30 am, so missed 6:40 pm flight to Atlanta (so much for the 3 1/2 hour layover we were supposed to have). When we landed in Philadelphia, sat on runway for 45 minutes, waiting for gate. Next flight was supposed to leave at 8:40, took off at midnight."

Pros: "Crew was friendly"
Cons: "Old plane, prezels are boring, it was cold during the flight"

Pros: "Crew was great..."
Cons: "Nothing really off...just wish there were outlets for recharging devices. Thanks!"

Pros: "Fast and much more efficient than the previous leg of our trip"

Pros: "We left on time and the crew was very polite and helpful."
Cons: "Seats very uncomfortable. They would not recline at all. I was not looking to lay down but sitting straight up for 2 hours made it very uncomfortable. But, I guess since you added the extra seats, there is not enough room for anything. I am only 5'7" and feel sorry for those people who are much taller."

Cons: "Delay"

Cons: "No entertainment and Wi-Fi was poor"

Pros: "I liked getting to my destination on time."
Cons: "The one carry-on policy was silly and included personal items. I was told to repack my purse into my backpack which was already full. The boarding staff stood over me and told me to throw stuff away in my backpack and asked why I had packed certain things. I am in the process of moving back to the US from Korea after two years so everything I had was everything I owned in the world - which included some sentimental things like a stuffed animal from my mother who passed away when I was three years old. The most infuriating part of this however was realizing that there was one other bag in my overhead bin. In fact most of the overhead bins had one to two bags and plenty of room. My repacking and humiliation was unnecessary and it was only for the morbid satisfaction of the lady at boarding demanding it. At one point I heard her talking with her coworkers about “why couldn’t they freaking listen. We announced it three times.” Well I had approached the counter prior to arrival and they told me to get back in line when I tried to ask about my purse and backpack. In additional to the frustration of all of that, I received my checked in luggage with a wheel missing. I had just bought it and now I have to ship a wheel from the vendor in South Korea or buy new luggage. Thank you guys so much for letting me know which airline to never fly with again."

Pros: "Service"
Cons: "Just little delay."

Pros: "The staff was nice and the pilot tried his best to keep us informed."
Cons: "Flight was delayed by 50 minutes. Then once on the plane we were stuck sitting on the plane for hours. Didn’t end up landing in ATL until 1:45am. And then had to wait another 15-20min for them to open the door and bring the ramp to get off the plane. Horrible and exhausting experience!"

Pros: "On time"
Cons: "Rude flight attendant"

Cons: "Dated plane. Business class seats did not have power outlets to charge mobile phone."

Pros: "free movies"
Cons: "flight attendant was rude"

Pros: "Great at all."
Cons: "Nothing."

Pros: "I think for the most part you have some of the best customer service but your snacks are awful compared to other airlines."

Pros: "Smooth flight"
Cons: "crew"

Pros: "The lax to atl flight was on a much better plane with all the modern features to make the 5hr flight comfortable."
Cons: "The atl to lax was an old plane and wasn't comfortable for a 5hr flight"

Pros: "Everything went more smoothly this time than on our way to Phoenix. Even though the airport was quite crowded they had enough staff to get us through baggage check fairly quickly. They flight was smooth."
Cons: "No problems on this leg of the trip."

Cons: "The kiosk had no where to enter my DoD number to get precheck. There was also no option to select military baggage. Due to the lack of options on the kiosk I had to wait in the customer service line for almost an hour. The flight was fine. Then my baggage turned out to be flying on a much later flight so it has to be shipped to me. I am very unsatisfied and disappointed with this airline."

Cons: "Flight was cancelled"

Cons: "Nice, clean and comfortable aircraft. Plane was new and very updated."

Pros: "Entertainment and crew"
Cons: "Nothing"

Cons: "This flight did not offer any firm of entertainment. Very old plane ."

Pros: "The entertainment was amazing"
Cons: "We were delayed multiple times and landed extremely late"

Pros: "Left on time!"
Cons: "No peanut options for gluten free customers"

Pros: "All flights were on time and arrived early."

Cons: "There was an incident on plane between passenger and flight attendant, where a drink was spilled on me and ruined my dress and shoes."

Pros: "Upgraded inflight entertainment had more free movies tv and games. Seats had limited recline range and were thinner and harder. Food choices were good and aisle service was typical of today's coach. Enough room for overhead even in boarding group 2. USB adapters in each seat"
Cons: "Flight was delayed one hour ten minutes due to a late plane arrival."

Pros: "Went out of the way to help me make the flight. .....were both nice and helpful !!!"

Pros: "I like how very clean. flights attandant were all well dress and clear. They performed a wonderful safety demonstration."
Cons: "I did not like how plane was not on time; plane was late. American Airlines need to purchase a new plane."

Pros: "I thought frontier was worst but american is not too far because american flight can not fly on time."

Cons: "I missed my flight in Atlanta heading to LA on my way to Brisbane, Australia on Saturday 16th July. The ground staff wasn't at all helpful in trying to get me on another flight and in fact sent me to Delta! The lady there couldn't have been nicer and more helpful. Sadly I wasn't compensated at all and had to pay to re-book the flights on the Sunday 17th. On my return from Brisbane, American Airlines had cancelled my flight to Atlanta as they said I was a 'no show' heading out. Thankfully I was able to get a seat on stand by. So, no I'm not a happy customer."

Pros: "thiughy it was a good price on the fare. Now I know why"
Cons: "The representatives and staff at your LaGuardia airport need some serious customer service training. Very rude - no one seemed to know what was going on. Flights were pulling up they rebooked and they were fussing at customers. Understaffed and delaying and canceling flights. Would not recommend to anyone to fly with them. Even on connection changed gates 3 times. So customer unfriendly!"