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Picked our seats when we purchased this flight (2 seats alone on the right) but were assigned two middle seats in the middle row at the gate. Very disappointing for a 10 hour+ flight, and what is the point of picking and paying for seats ahead of time when they just reassign us?

Crew was good. Sometimes food was eh. The spaghetti is gross for me. First time i got food, they didn’t provide utensils so i ate with my hands. I was hungry. They gave it to me 20 mins later when a crew member came by. I would fly with them again. Nobody is perfect

Eva air was fine - Trip.com via KAYAK sold my family access to a “VIP” lounge fo a layover in Taipei… i’m please look at my pictures. It was a scam, Trip.com knows it and they are perpetrating a fraud through your web site.

My flight was amazing smooth and the attendants were so friendly and nice

Crew are excellent. Food was good generally. Seats are small and there isn’t much leg room. Overhead bins are very small.

More seat space More bathrooms Charging outlets Plane was old

It was a pleasure to fly with EVA airlines from Taipei to San Francisco.

I love EVA airline, but the KAYAK website for not in emergency, urgency and personal issues. For instance, on January 5/2026 with already booked the flight, I have a 15 hours of delay between airport when booked before as my choice. But if I want to go back home (U.S) early, then I have to contact the KAYAK office at I was in other country without phone service and nothing that EVA can do for me. Even I offered to pay more to change from another flight to go to the U.S early, not wasting at15 hours of delay, but EVA could not help me until I call KAYAK at an Island of nation. No office of KAYAK from any nation and times of difference in the world. However, everything and everyone is the best. Therefore, please KAYAK making much more easy for both the airline and passenger in some issues at the middle of nowhere in some country when no need to call KAYAK for some emergency, urgency, sick, etc or personal reference. Please, please, please no need to call KAYAK office for any changes of flights from urgency or private.

Excess baggage fees are outrageous ($250 per bag). Flight crew and planes are nice.

I like Eva Air. I’ve been flying it for several years.. I did notice small changes for the worse by the staff. They’re still way above major carriers based in the USA.