Daily cleaning, installation of cabin HEPA filters on flights from Chiang Mai to Phuket City
Thai AirAsia, Thai Airways and Thai Vietjet Air have all waived their change and cancellation fees on flights from Chiang Mai to Phuket City. Confirm policies on booking site.
There are several transport options from the airport to the city center and other attraction sites. If you prefer public transport, the Phuket Smart Bus provides hourly service from 6 am to 9 pm. The bus runs from the airport and stops at various tourist attraction destinations, including Surin Beach, Nai Thon Beach, and Kamala Beach. Depending on where your destination, the bus fares averages around ฿50-100 ($0.64-$3.19).
A visa is not required when flying to Phuket from Chiang Mai. However, you are required to have a passport or any other document that supports your identity, such as an ID card or driver's license. It is important to make sure that your license is valid before your flight.
While there is no on-site hotel at Phuket International Airport, several other hotels are located 5min from the airport. You can choose from options like David Residence and DOS’s House, and both hotels are located 0.2 miles from the airport.
If you injure yourself or feel unwell while traveling, you can head to the medical center at Chiang Mai Airport and receive medication. The center is located at the Domestic Terminal, 2nd floor, and is open 24hrs.
Direct flights take on average 2h 00m to travel the 737 miles between Chiang Mai and Phuket City.
There are usually 4 direct flights each day leaving Chiang Mai in the direction of Phuket City, for a total of 31 flights weekly.
In the last 3 days, Thai Vietjet Air offered the best one-way deal for that route, at $29. KAYAK users also found Chiang Mai to Phuket City round-trip flights on Thai AirAsia from $96 and on THAI Smile from $98.
If you are looking for a flight deal from Chiang Mai to Phuket City, look for departures on Tuesdays and avoid leaving on a Friday, as it's usually the priciest day. When flying back from Phuket City, Friday is the cheapest day to fly and Tuesday is the most expensive.
When flying out of Chiang Mai you will be using Chiang Mai. You will be landing at Phuket City, also known as Phuket City.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Chiang Mai to Phuket City.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Phuket City from Chiang Mai is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Phuket City with an airline and back to Chiang Mai with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Phuket City from Chiang Mai up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "We got drinking water after landing. Would be better to provide some snacks on the way out."
Pros: "On time, clean smooth ride. Landed early!"
Pros: "The crew was the most expert crew I have seen. I fly thousands of miles every year. Their alertness to safety was unprecedented for me. In Yangon the counter personnel were equally excellent, safety-conscious and personable."
Cons: "It would be really nice not to have to board a bus in BKK to be shuttled to my next flight."
Cons: "Since no one was in first class and I was in the first row not allowing me to use the restroom Up front when there was a long line in the back seemed rude"
Cons: "Good job"
Pros: "Great services"
Cons: "Great seat and smooth flight"
Pros: "Seamless boarding and deviating."
Cons: "Thai Smole seats offer the least legroom in my experience. Very narrow."
Pros: "Nothing apart from kind crew"
Cons: "Food was really not good at all! Very poor The inside of plane was not clean!"
Pros: "we had only an hour to get through immigration and connect to another flight...with a child in tow. There was an airline rep that met us at the plane and drove us to the next gate and directed us to a quick immigration line. Fantastic!"
Pros: "Great flight on Thai Smile."
Cons: "No online check-in available. Waited very long for someone to show up at check-in desk a few hours before the flight."
Pros: "Comfort and ease of boarding always makes Thai airlines a great trip. The staff is so helpful and friendly."
Cons: "There wasn’t any tv to watch and not by way of magazines either."
Pros: "Good services"
Cons: "Good service and comfortable"
Pros: "The relaxed atmosphere and attentiveness of the flight attendants"
Cons: "The distance of the terminal to the aircraft"
Pros: "Seats were comfy and staff helpful and nice."
Cons: "$60 charge for 10 kilos overweight limit. This is terrible."
Pros: "Friendly staff overall good experience."
Cons: "Only issue is there is no alchohol on these flights."
Pros: "We paid for a thai international flight which includes allowing us to use the lounge. We were told in china that WE was the airline not thai international and we could not use the lounge, had no baggage allowance other than the minimum. We chose TG because it was star alliance and we are permanent lifetime gold members. There is no reason to pay a premium for TG if it is not a TG flight and we cannot use the lounge or have a low baggage limit. The check in staff noted our bags were exactly 20 kgs each and said there would be a charge of USD45 per kilo if we had exceeded that amount. This is ridiculous given that we should have the same as UA or SG."
Cons: "I have already mentioned the false advertising and poor service in china. TG cannot tell its loyal customers it is a TG flight and then charge for TG and then say it is not a TG flight. Nothing works right in China but i hope now that we are in thailand TG will honor its normal benefits to star alliance gold and platinum members. Otherwise, we wont fly TG any more."
Cons: "We did not receive any information as to why our flight was late."
Pros: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
Cons: "Vegetarian food option"
Pros: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
Cons: "Loved everything"
Pros: "Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!"
Pros: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
Pros: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
Pros: "Very nice"
Pros: "We arrived safely"
Cons: "They kept canceling flights. Bad service would not fly again."
Pros: "smooth as silk"
Pros: "friendly, professional crew"
Pros: "I would highly recommend flying with this airline. It was a very efficient process and the staff was not only helpful but very nice."
Cons: "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."
Cons: "There's only one down side of this flight. The Lucknow international airport terminal is downright embarrassing. There are four or five desks to handle passport control. That's fine, but none has a label on it as to who should be at which. NonIndians should go to the extreme left one. Then they have one xray machine that all arrivals have to put their carry-ons through while the previous flight is trying to put all their heavy luggage (they are most likely all male workers coming from the Gulf). Then there is a small, rickety belt with everyone crowded around for the luggage. Well, there are two belts, but only one is functional. And to top it off, most of the luggage carts have at least one broken wheel! Amazing and embarrassing when arriving from any terminal almost anywhere! Lucknow, you have a lovely domestic terminal, wake up and build an international one! Shurum ki bat ha!"
Pros: "There was no line to check in and the attendant very easily accepted our luggage to check in with no weight, size, or payment issues Was pleasantly surprised to get a snack box with a sandwich and beverage on such a short flight LOVED the online videos (practical jokes program), where no headphones were needed to enjoy"
Cons: "Fish sandwich wasn't my favorite"
Pros: "The crew was incredibly friendly, warm and helpful. Excellent service on board the aircraft with comfortable seating. And the meal served was delicious! (I never thought I would say that about food served on an airplane)"
Cons: "Boarding process was a bit slow and cumbersome, but, to be fair, I noticed it wasn't much different than all my other flight experiences in Thailand."
Pros: "Ground and in flight service, food, aircraft"
Pros: "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
Cons: "Nothing that I can think of."
Pros: "Quick flight"
Cons: "40 minute delay"
Pros: "Great service, very amicable staff, excellent plane"
Pros: "Awesome service, great staff, amazing trip"
Pros: "Friendly, well presented staff. It appears that most of the crew on the two Thai Smile flights I was on spoke a bit of English which was a plus. Clean and comfortable seating along with a decent meal."
Cons: "I would have appreciated a vegetarian option for the meal."
Cons: "I don't want to recommend to others to use this flight following reasons: (1) I can't use Thai lounge with star alliance gold card. (2) Thai air sold the Ticket, but boarding ticket issued by Thai smile. (3) a ground staff ( reissue staff)is unfriendly particularly those who is at Thai office, airport. (4)Thai smile is a low cost air line. So Thai air shouldn't sell this kind of ticket It hurts fame of Thai airs hospitality."
Pros: "Good flight, reasonable price"
Pros: "Aircraft size was big for short haul"
Cons: "Not much to dislike"
Pros: "Crew were friendly and did a great job in the short time they had."
Pros: "Check in was so easy and smooth. Boarding was as well!"
Cons: "I appreciated the food that they gave out, but it wasn't very tasty."
Pros: "Great flight. On time. The crew was polite and professional. Nice experience."
Cons: "The price. This flight specifically was more expensive than others"
Pros: "New and comfortable plane."
Cons: "Last call came much earlier than described at check in"
Cons: "The flights were delayed for both times of the round trip from BKK to Phuket and Phuket to BKK. Wasted 2 days as we got stranded in the airport. Unacceptable! Flight to Yangon from Bangkok was cancelled and they didn't send any notification to inform us. Horrible customer service. When transferred the flight to Thai Airways flight we were very rudely treated by the counter agent. For 5 hours of wasted time they "accomodated" us with 350 baht ($10) vouchers and when asked to provide us with free extra bag check-in the manager said sorry we can't do that. No resolution no compromise NO SMILE! Above average airline price with terrible service, expect this to happen to you too."
Pros: "Overall, the staff managed well the extra challenge of shutdowns and restrictions introduced by COVID. No complaints from me!"
Cons: "Honestly, Bangkok Air is one of my preferred regional carriers. "Normally" the food served is tasty, the plane is comfortable and the staff quite efficient. I have travelled a lot in my life and if there was a shortfall, would say so. Then again, I don't nitpick what professionals need to do to accomplish their jobs."
Pros: "The seat that I picked had lots of leg room."
Cons: "Better selection of movies."
Cons: "Being told to not use phones (in airplane mode) for quite some time before takeoff and touch down. Never been a concern in the past"
Cons: "Pilot (well, first officer more likely) was rudder and trim happy, not the best on takeoff, cruise, or landing."
Cons: "Es una aerolínea de muy buena atención. Los aviones son buenos y cómodos. Súper puntuales. Nos entraron a una sala VIP en el aeropuerto de Chian Mai aún volando en económica. Muy recomendable"
Pros: "The crews made good service."
Cons: "Passengers should select more juices in a service"
Pros: "I liked that they even offered food on a 1.5 hour flight. Appreciate that"
Pros: "Super quick flight - 40 minutes but they still passed out a snack which was a pumpkin pastry and a full bottle of water with coffee or tea. I didnt expect it but was appreciated!"
Pros: "Efficient crew with Thai graciousness, good service, unexpected snack and beverage service, on time departure."
Pros: "Attendants are very courteous and professional. They served a hot meal within 30 minutes of take off."
Pros: "Crew were very welcoming"
Cons: "Being on time."
Cons: "Our flight from Chiang rai to Bangkok was s delayed. In Bangkok we did not get any help to find our connecting flight to Phuket. We had to run to get to the departure gate. In Phuket we were told that our luggage were in Bangkok..... ."
Pros: "Food snack / water is a plus."
Cons: "Long wait and delayed. Better support on ground at destination. A bit confusing overall"
Cons: "Luggage did not make our flight to Siem Reap but came on next flight and was delivered to hotel 3.5 hours later. Can’t complain."
Pros: "Because the plane was not full I can to change my place easy"
Cons: "The plan was pretty old but the price was cheaper so it’s equal"
Pros: "Efficient and friendly service. Great experience. Loved it"
Pros: "Bangkok Airways inc is Thailand’s best domestic carrier. Their Koh Samui airport is just magnificent"
Cons: "Neither British Airways or my travel agent were able to solve problems created by British Airways 2 delayed flights meaning I could not make the meetings for the trip was planned and therefore I missed the flights and the meetings. Both British Airways and the Travel Agent said the other party were the ones to solve the problem"
Pros: "Cabin crew is very friendly and host."
Cons: "I checked in online and chose a seat forward possible, but at the airport I received a very back seat. Why check in online if it doesn’t work. Terrible for me because I always feel sick at the back"
Pros: "Bangkok air is easy to use we love the Airport Lounges free for all passengers."
Cons: "The web site is undependable. It took 3 tray when I booked my tickets, Later We tried to do online check in and pay for extra luggage, (suposed to be a 20% discount) for 3 days before leaving and it would not complete the requests. Kept saying server terminated connection. When I checked at the Airport I told them and they would not do any thing. like extend a discount on extra luggage. Sorry Cannot...... All the Thailairlines play games with extra luggage and sadly it seems BKK Air does now too... Still better then NOK or Air asia"
Pros: "Smooth and efficient check in counter. Friendly crews."
Cons: "I would like alcohol selection, would pay. See southwests options. Also I don't think I've ever been in a comfortable plane, but I'd like too"
Pros: "Realxing in the lounge, tasty popcorn."
Cons: "Loud obnoxious and rude tourist."
Pros: "Flight was at time."
Cons: "After 13 hours they should give us a worm wet towel to fresh our face"
Pros: "Staff, airport were great!"
Pros: "Loved my first time flying on Bangkok Airways. The crew was handsome and beautifully groomed in their uniforms. Service and food was great. Leg room and comfort was good. Pilots were great, supported by the mechanics, air traffic controllers, etc. Very positive experience. Carol"
Cons: "They call themselves Bangkok’s boutique airline but they’re just the same as any cheap asia airline who looks to make it up on extra fees for baggage."
Pros: "Polite courteous staff and crew."
Cons: "Attitude of visiting tourists "Chinese and Russian" tourists need to learn why we use a Q."
Pros: "Economy class seats relatively roomy. Staff very professional pleasant and accommodating"
Cons: "Boarding a little unorganized"
Pros: "Polite staff, clean aircraft."
Cons: "Boring food/snack. Small leg room."
Pros: "Excellent services and on time. The crews were friendly and very helpful. One free bag check in."
Cons: "Our Flight was cancelled and Never recieved an email. Was not told until we arrived at the airport well over 2 hours before our flight. They said all the direct flights had been booked so our 3 hours travel day turned into a 7 hour travel day with two flights and a layover. On top of that, they then lost my friends luggage in the confusion. Hardly helpful with the rescheduling or lost luggage. Only plus was that when it was found it was delivered to our hotel."
Pros: "Crew was friendly and we were given a full meal on a flight that was only 1 hour and 20 minutes."
Cons: "Just an older plane, otherwise no complaints."
Pros: "Loved the lounges. Appreciated the complimentary food and drinks in both the lounge and during the flight"
Pros: "The crew was nice & everything was fine once we actually got on the plane."
Cons: "We checked in, got misinformed about location by information desk, went to lounge which was great but about 5 minutes before boarding were paged. We then had to go back downstairs & instead of a domestic flight they suddenly changed us to international. Then we had to go through immigration, worried we'd miss flight."
Cons: "No entertainment on this aircraft"
Pros: "Our flight went very smooth. The crew members were genuine and truly made every effort to make sure everyone was comfortable. Great flight."
Pros: "Turkish air and Bangkok airlines don't like to give boarding passes for each other. So both times we had to go to the transfer desk. This is OK as long as there's time between flights. Bangkok airport is VERY long and the desks are at opposite ends of the airport. The folks at both desks were very helpful though."
Cons: "We had two flights with Bangkok airways. Both were delayed."
Pros: "The crew was very friendly."
Cons: "The bus to and from the plane was a nuisance and the food was horrible. the seats were hard and the tray table was dirty. I spent a lot for our tickets going around Thailand and definitely Bangkok Airways did not impress us. Thai Airways wasn't much better."
Cons: "Very small aircraft. Can't take on your hand luggage roller"
Pros: "For a discount airline, they had their own lounge and still provide food for a flight that is about 1 hour from CNX to BKK. Things went well."
Cons: "There really was nothing. There was no entertainment per se. Something showed on the monitors but no headphones are provided."
Pros: "Fantastic lounge Good and quick flight"
Cons: "Food wasn't great"
Pros: "The flight was delayed about 20 minutes. They were very good about keeping us updated. The service was wonderful on board there was no entertainment available on board. The meal was very good."
Pros: "Outstanding staff! Bonus: had a 1 hour 15 minute flight and it included a very unexpectedly good meal at no extra charge!"
Pros: "The staff was incredibly nice! I especially enjoyed the waiting area lounge - the snacks and treats were delicious! Nicely done Bangkok Airways!"
Pros: "The plane was clean and the staff friendly."
Pros: "Flight crew attitude was professional and friendly. Food choices were great."
Cons: "Had minor problem boarding. The airport was very crowded. I arrived 4 hours before flight time and had to wait until 2 hours before the flight to check-in. because they were not open. Airport was very crowded with few places to sit. Had to stand most of the time. Passing through security took a long time. The airport being crowded was not the fault of Bangkok Airways. On the plane, the seats were small and I had difficulty with the seatbelt being too small, which made it a little difficult eating the meal. The tray table was broken. I informed a flight crew member and she made a note of it for repairs. I do not remember her name."
Pros: "Friendly welcoming staff spacious aircraft compared to other airlines; short flight and food served anyhow"
Cons: "I like that this airline serves food, even on short flights. But this time it was not good at all -- some kind of fish curry. Bleh. We also waited a long time for our baggage in Phuket -- a very small airport so there was no excuse for the wait."
Pros: "Easy check in, on time, no hassle, good meal, nice flight overall."
Cons: "We didn’t receive hedphones"
Pros: "crew was efficient and friendly"
Cons: "For a 1 hour flight from Chiang Mai to Bangkok, they served a delicious meal and hot beverages. Great seats in business class. Nice Thai lounge in Chiang Mai airport. Would definitely fly Thai Airlines again!"
Cons: "Staff tried to accommodate my vegetarian requirements but with limited success."
Pros: "Great services"
Cons: "Sitting in front is better"
Cons: "We were impressed that they served food"
Pros: "Very nice crew."
Cons: "Sodas or water would have been nice."
Cons: "Delayed, lack of information, uncomfortable seats"
Cons: "Food on the plane"
Pros: "The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful."
Cons: "Everything was great. I will choose to fly Thai Airways whenever I get the chance to."
Cons: "Todo muy bien todos amables buena comida salio a tiempo"
Pros: "787 Dreamliner"
Cons: "Boarding organization could be better."
Pros: "On time departure, big plane so window/aisle available with 2/4/2 seating"
Cons: "Not sure what the snack was, ancient entertainment system."
Cons: "Nothing I wish American domestic flights were as nice as Thai’s!!!"
Pros: "Crew were all very amazing and the seat are great"
Cons: "This is my first time to travel thru Thai airways and it was a very nice experience."
Pros: "Food service on a one hour flight."
Pros: "Polite staff, safe environment."
Cons: "Flight was slightly delayed and took off late."
Pros: "They were very hospitable, and although it was a short flight, they fed us a warm snack. Very kind!"
Pros: "The crew were lovely and polite"
Pros: "Courteous and professional stadd"
Cons: "Some hurry up but not overly so"
Pros: "Quick flight with food service and entertainment"
Cons: "Bus gate on arrival"
Pros: "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the plane comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."
Pros: "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the A350 comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."
Pros: "Quick loading"
Cons: "Late luggage to the carousel by over an hour"
Pros: "Four delays. 3 hours late. Rough landing."
Cons: "Crew was polite."
Pros: "Baggage did not make connection to Phuket."
Pros: "Airline was excellent"
Cons: "Immigration in the airport took 2 hours in line !!! Terrible transfer"
Pros: "Crew friendly"
Cons: "Poor food and boarding"
Pros: "Attentive staff that managed to squeeze a quick food service on a short flight."
Cons: "see above"
Pros: "Comfort seat"
Pros: "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
Cons: "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"
Cons: "The plane was dirty. There were stains everywhere."
Pros: "Absolutely great"
Pros: "The seats and the crew. Snack menu. Baggages allowance. Co-operative staffs."
Pros: "When boarding finally happened, it went quickly and efficiently."
Cons: "We were delayed over an hour on our flight from Chiang Mai to Bangkok. There were no headphones for in-flight entertainment, so you could see it but not hear anything!"
Cons: "The music they play for the last hour of the flight is loud and extremely annoying."
Pros: "Everything was great(:"
Cons: "No massage on board, LOL"
Cons: "Chiang Mai lounge worn-out. Staff nonexistent. No alcohol. Snacks economy quality.Delay 30 minutes, no explanation given. No alcohol served on domestic flights in business? Seriously? Meal no choice. Entertainment nonexistent. Airshow only. The seats look like a 70s Sci Fi B movie set. In recline I kept kicking the seat in front of me. This was all on a one hour and ten minute flight. I'll never fly them long haul."
Cons: "The company canceled my booking"
Pros: "Flight was ok, apart from being late, flight attendants were nice telling me where to go once I'd got my luggage"
Cons: "My 1-hour flight was delayed about 45 mins, and I had a 'connecting' flight in Bangkok. Made it just in time but I literally had to sprint to the gate to make it. Though that speaks more about the inefficient Bangkok airport"
Pros: "Very friendly and professional service!"
Cons: "Nothing about the flight was bad...but just a heads up there is no alcohol on domestic flights"
Pros: "In an exit row seat, so plenty of space and the crew were very friendly."
Pros: "Crew and aircraft was good."
Cons: "Flight was late."
Pros: "Good on Thai airways is almost always very good airplane food. I would buy their wraps at the store. Staff is always very friendly and accommodating."
Cons: "No vigitirian food"
Pros: "Not much"
Cons: "The check in, the ticket agent the service at baggage window the fact they over charge me for baggage the attitude and unwillingness to help or answer questions will never fly this airline again"
Pros: "Good food, fast service, I suppose it was okay for a low priced carrier."
Cons: "No frills airline and a broken seat. Flight attendants were rude."
Pros: "Quick security, on time"
Cons: "The seats were really tight, no drink was offered and no entertainment"
Cons: "Seat are to narrow"
Cons: "We had to pay bag fees that were very expensive!"
Pros: "The plane didn't crash"
Cons: "Turn off cell phone for entire ride. Absolutely horrible service at ticket desk. Long lines at ticket desk. Ran out of most food options on the plane. very high baggage fee."
Cons: "Worst seat that i've ever had. At 5'6", i rarely have trouble with leg room or sleeping - not so on this flight. Seats packed so tight it was impossible to get comfortable. Flight attendants never offered water or any service on a 5 hour flight. When we asked for water, they asked for money... This takes the idea of no frills to the extreme."
Cons: "Everything the worst experience I ever had and will not be flying with AirAsia again"
Pros: "Boarding was quick and no issues with staff"
Cons: "Seats are jammed together so close unless you are under 5'5" there is no room at all. Not to mention they fill the pockets with 6 huge magazines. I'm 6' tall and I got the last seat on the plane; the seat doesn't recline at all so when people in front of me reclined their seat I had even less space. I can't say I will ever fly this airline again. It's very disappointing that there is no comfort at all in a seat. My legs were cramped and I couldn't even stretch them under the seat because my knees were jammed into the seat in front of me. In two hours my legs were totally numb."
Pros: "They heard you on like some of the other Asian-based airlines."
Cons: "No TV screens. No food or drink."
Pros: "I am an international airline pilot and was very pleased with the professional attitude and service."
Pros: "Quick boarding"
Cons: "No water or refreshments. Had to pay extra for whatever you wanted. Including water."
Cons: "Expensive, hot delayed, would not let us do check inn together (we were traveling 5 friends) specially my booking disnt include luggage so I had to pay extra when checkin in."
Cons: "It was very expensive for check in luggage. The fees were more than our flight"
Pros: "Flight was cheap"
Cons: "Extra high baggage fees No onboard meals/snacks, even shorter flights had meals Rushed boarding, uncomfortable seating"
Cons: "Are you serious ? Checked bags are not included in the ticket???!!! Shame on you and your booking agency - we got charged an outrageous amount for something that should have been included or disclosed. I will NEVER utilize your website for any future bookings. Extremely disappointed in your professionalism."
Pros: "Relatively on time"
Cons: "No food. Small seats. Late boarding"
Pros: "It felt like the cabin was not pressurized correctly. My ears were plugged for hours after the flight and I had a bad headache. Our travel companions also thought the cabin pressure was not right."
Cons: "Kayak is typically great but not when you purchases Airasia services. There is no customer service for the Americas. The app changed my flight date and I need to get a refund. Nothing. I contacted twice with 24 and 48 hrs using their form. Nothing. Don't use air Asia from the states. There's no phone number for customer service. They acknowledged my request and it's been 2 weeks with no follow up when they said they'd would with in 24 hrs. I am currently disputing the charges bc I never flew."
Pros: "Seats were okay."
Cons: "The boarding is chaotic and not organized. People cut I front and the airline didn't do anything to keep order. The flight does not even serve you water on international flights! They tried to charge me $1.50 U.S. for a cup of hot water to keep my hands warm. It was freezing. Poor experience overall."
Pros: "The price was the only thing I liked about this airline"
Cons: "They charged us 900 baht per checked bag because we didn't check the bag in hours before the flight. It is my least favourite budget airline."
Pros: "Just about everything. very smooth operation."
Cons: "No water offered on a 2 hour flight? Baggage fees i was not informed of. Awful. Never again."
Pros: "Landed safely."
Cons: "Flight was delayed multiple hours without notice. A one hour flight became an 8 hour journey. Seats were small and uncomfortable. I was sitting next to a host of characters that were all concerned they would miss their connecting flight. No tv or entertainment on seat."
Pros: "Charged for water."
Cons: "They charged for water"
Cons: "The check in people are out there to collect money from people by lying and scaring us that our hand bag won't fit in their compartment. The hand bag that fits in every single airlines that we have been on... Wont fit in air Asia. So basically they made me pay extra fees and then let me take the bag. It was such a disappointment on our vacation. Never air Asia again."
Pros: "Had to pay for water when was thirsty. Coughing because of dry throat. Did not have credit card so suffered the whole way there. Made myself fall asleep."
Pros: "Was able to change my seat at the counter due to"
Cons: "Tiny seats. Paying for water so I could take some medicine. Not being allowed to bring food or drinks on the plane."
Cons: "Chaotic boarding, delayed, extra fee for 15kilo checked bag"
Pros: "The online system did not work and we were asked to pay 900 for each 15kg suitcase."
Cons: "2 hour flight with no drinks."
Cons: "Air Asia extortionist checked bag fees are outrageous. I would never fly them again."
Pros: "Speedy boarding process."
Cons: "Tried to pay for checked bags online 4 times and my payment was denied every time. Was then charged 1800 baht ($50) at ticket counter to check two medium sized bags. When I told the representative this, she only said that I needed to call customer service (no number provided) to complain. Staff on flight skipped over several rows, including mine, during beverage service. Despite being one of the priciest airlines I flew domestically within Thailand, they charged for everything. And not Thai prices. Will do everything in my power to avoid flying with Air Asia again."
Pros: "nothing besides nice crew on board"
Cons: "nothing free, even water on board. They are charging tripled price for bags if you did not check it in online. Personal in airport is not helpful."
Pros: "Worst airline I've ever traveled on, their baggage fees are excessive their flight was a disaster it was delayed they didn't give us any information checking in was horrendous they were very disorganized. Their seats are tiny I am 5 feet 6 inches and I barely fit comfortably. Honestly I will definitely avoid AirAsia in the future I I traveled on many other airlines and found this to be the worst."
Cons: "There was a suprise baggage fee to check in bags, 50 bucks extra that I had to pay. There was no mention of this on the website when I signed up to buy tickets. Absolutely ridiculous."
Pros: "Nothing. Will never, ever, ever fly them again."
Cons: "First off, with no notice, they did not allow without a fee a single bag. None. And they changed $100 for the bags. Told us it was because we used Kayak, and not directly through them. It took off two hours late. Another first, I have never seen an airline not offer you water. Nothing. 2 hour flight, nothing. The landing reminded us of the old People's Express, Scare the hell out of you. Use Thai Air. Even on one hour flights they feed you and offer you refreshments and good service. I repeat, do not fly Thai Air Asia. When I return to the States, will be contacting Kayak about our experience."
Cons: "No leg room, service was not good, staff was unfriendly. Extra baggage was very expensive"
Pros: "The flight itself was not bad."
Cons: "Did not notice that the flight did not come with a checked bag. We had 7 adults plus a infant. The flight itself was reasonably priced compared to others when we went to check the baggage they said we had to pay separate which was news to me and ultamitly my fault for not catching that as I was booking it. In Thailand my wife who is Thai tried to figure out the situation and the person at the check in desk was very rude. We are used to having a checked bag for an infant but half the size of a adult ticket so our infant bag. So we had 10kg bag for my daughter then the rest of our luggage at the 15kg weight. We ended up having to pay for 900baht per checked bag up to as many adult tickets. But they counted our first bag as a adult ticket so at the end we had one extra 15kg bag at which they charged us excess baggage fee of 400baht per kg... They would not let us switch the order of the bags so the smaller of the bags would fall in that category. So our baggage price was much more expensive then the initial flight itself. It would not have been that bad but the guy that we had to deal with was very rude on top of all that sudden news. If the customer service was better and more polite it would have been much better to deal with."
Cons: "They serve nothing for free no even water and will try to sell you teddy bears and other junk. You are also no allowed to consume you're own food on their flight."
Pros: "The crew was very nice"
Cons: "The airline itself I would not travel again. It is ridiculous to only allow a bag of 30lbs. That is not realistic when tourists are traveling. Especially if they have bought memorabilia"
Pros: "Nothing. Very cramped seating and no free drinks (including water)."
Cons: "This was a bad way to fly. I will never recommend this airline."
Pros: "Friendly staff"
Cons: "Delay and big check in lines with no priority for people whose flight was coming up soon"
Pros: "Got to my destination safely."
Cons: "Cost me nearly $100 US to check a single 20 kilo bag. No water or snack provided on the 2.5 hour flight unless you pay for it."
Pros: "Flight crew was nice"
Cons: "Worst checked baggage policy ever. In flight they nickle and dime you like I've never seen. The spirit airlines of Asia. Honestly never flying them again"
Cons: "There was a sick passenger on board and the entire flight crew attended to him. No food or drinks were served, and no attention was paid to any other passengers."
Pros: "Crew and flight was ok."
Cons: "The extreme surplus on the weight of the luggeage is not in line with other agencies when traveling out of europe. Or the minimum of 15 kg is too low, not in line."
Pros: "Terrible, nothing was positive"
Cons: "As far as what we didn't like, there was a price to pay for the low cost of our flight tickets. The airline's hidden fees are unbelievable. My husband and I paid an astronomical up charge for checked baggage based on merely the timing of when we checked in our baggage. Should we have notified our checked in baggage hours or days earlier it would have been 'much cheaper.' Yet, the website poorly emphasized this baggage policy during purchase. The airline itself is terrible. No beverages for customers without purchase, which is understandable (I guess) if it's a budget airline but in addition, outside food and beverage is not allowed. I felt like the entire flight was a classroom for passengers to be scolded if they looked even slightly comfortable. Not to mention the hidden fees of air Asia makes it far from a budget airline. Air Asia should be removed from kayak - will never fly with them again. Fly Thai air!!!"
Cons: "Baggage was not included so i have yo pay more. delay flight. There are other airlines that aren't expensive and offer better service. Try for thai airways or bangkok airways"
Pros: "Flight crew seemed polite, primarily as we deplaned."
Cons: "Online checked baggage option didn't work. Waited almost an hour at CNX airport in line to check bags, then charged, $30 for over-limit checking of 2 large carry-on size bags (not heavy). Flight was 45" late departing. Seats are narrower with much shorter leg than US and international carriers. No beverages of snack unless you want to purchase. Overall horrible. Will fly Nok or other from now on."
Cons: "First I never got information that we had to pay for a checked in bag let alone the weight limit. I had to pay $100 for my bag alone and it was not overweight. More over my boyfriend is over 6ft tall and his knees were slammed into the chair and they did nothing to try and be accommodating. Everything was for charge including a glass of water absolutely ridiculous. Lastly it felt like we were on a flying market they were selling stuffed animals down the aisle."
Airlines flying from Chiang Mai to Phuket City have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chiang Mai to Phuket City
Masks required on board, masks provided on flights from Chiang Mai to Phuket City
Social distancing seating
Middle seats unavailable to book on flights from Chiang Mai to Phuket City
Testing for antibodies, testing for symptoms for flights from Chiang Mai to Phuket City
Waiving of change fees. Search flexible flights from Chiang Mai to Phuket City