Pros: "Left and arrived on time"
Cons: "Lunch should have been served. Not a cereal bar and a drink for a three flight at noon."
Cons: "Baggage fees were I accurate. Flight was earlier than advertised/booked."
Pros: "Prompt. Swift boarding."
Cons: "Smelly bathrooms"
Pros: "Delayed depart, but arrival was consistent with the delay"
Cons: "BE On time, and better catering"
Pros: "Yes! Everything was comfortable and on time. Everyone was courteous. I had a great experience."
Pros: "The set up to board the plane was slow"
Cons: "Allow more time for boarding. prioritize people with small children and disabilities, as well as older travelers and with mobility problems."
Pros: "Airport had food/drink/shops almost 24/7"
Cons: "I AM STILL IN BUENOS AIRES BECAUSE MY FLIGHT WAS CANCELLED AND THEY'VE BEEN RUNNING US AROUND LIKE RATS IN A MAZE WHILE WE TRY TO GET ON A FLIGHT."
Pros: "Try to obtain Rows 1-2 premium economy on domestic flights -- tons of room in 2-2 leather seating and first-off timing. Not sure how we ended up with this, as it did not show on our confirmation papers. Crew welcoming and efficient. Plane was clean, and flight exactly on-time out of AEP."
Cons: "flight left and arrived on time. plane fine. We were 4 hours on the plane, 1hr 15 Ushuaia to El Calafate, 45 minutes on the tarmac and 1 hour 45 El Calafate to Bariloche. No food either free or to purchase, no drink on the first leg or the tarmac, 1 glass of water on 2nd leg. Not acceptable."
Cons: "The ham and cheese sandwich was barely acceptable"
Pros: "All went smoothly and on time"
Cons: "The flight is at 5am and even when over 3 hours, all the food they offered was an alfajor (like a cookie) for breakfast"
Pros: "Great price, comfortable seats in main cabin, large overhead space"
Cons: "Nothing, except for ‘breakfast’ was a granola bar"
Pros: "The service was okay, no WiFi, not the most comfortable flight"
Cons: "No WiFi"
Pros: "Food was ok, plane was quiet and dark so could sleep, movies choice was good."
Cons: "Plane was delayed 1 1/2 hours. Seating is tight, especially if person in front of you reclines his seat."
Pros: "It got us to where we were going so we could have an awesome vacation."
Cons: "Don't forget to pick up your baggage in Buenos Aires and recheck it to your final destination if this is where you go through customs. We didn't and almost didn't have our cold weather gear for our Antarctic Cruise. Also, we had to leave the international terminal and walk a pretty long distance to the terminal for Ushuaia which was originally difficult to figure out as there wasn't a lot of signage"
Pros: "Small airport, fast checking and small security lines. Flight departed on schedule, smooth ride."
Cons: "Small legroom, seat width, umconfortable in general."
Pros: "Crew, rapidness, snack with Dulce de Lechen"
Cons: "No entertainment system, really early time (but as it was so early entertainment didn’t matter)"
Pros: "Great service, food and landing."
Cons: "The flight was overbooked Until.last moment we did not know if my husband would travel or not We paid full price those tickets Very disapointing"
Pros: "They called me the day before a major snowstorm and moved up the flight. Optionally they would have rescheduled me on a later flight! The flight was timed perfectly to take off as the first flurries fell! Unlike hundreds of other flights I was not stranded or rescheduled!"
Pros: "Well-run efficient processes. On time actually served food!"
Pros: "Orderly, professional service"
Cons: "Flight was cancelled. Unable to reschedule."
Pros: "All Flights that we've taken on this airline have departed and arrived on time. The crew are courteous and speak English. On short flight, there is nothing served, no drinks or anything, but on longer one over 1 1/2 hours you get some snacks and non-alcoholic drinks for free. On this flight there was an airline strike 2 days earlier. The seats are roomy compared to airlines in the USA."
Cons: "On this flight there was an airline strike 2 days earlier. The lines at the airport were as long as the airport itself. If I hadn't gone to the front and managed to ask a representative about our flight I never would have known that our El Calafate flight was being checked in at a special counter."
Cons: "I get to the counter in Ushuaia and my tick t do not work! I was forced to buy a new ticket right there. And it wasn’t cheap of course. I bought it form Flight Network through your website. The charged my credit card for this ticket. I don’t know who is responsible here but I obviously want me money back. And I would suggest not linking to them ever again in the future. That was ridiculous."
Cons: "No food, only soft drinks. No entertainment No wifi"
Pros: "Flight was shorter than described."
Cons: "Food wasn’t great, even for airplane food. The flight was delayed about 2.5 hrs, with notice 24hrs in advance, which was ok, but it was delayed an extra 45’ right before boarding."
Pros: "Left on time, arrived on time. Not a lot of unnecessary announcements so I could try to sleep."
Cons: "Very tight seating. Seat B - in the middle of a row - left me very little room for my arms."
Pros: "Nice new plane, excellent and friendly crew."
Cons: "Left 20 minuets late for some reason, nobody knows why or ever informed anyone. We all just sat at the gate looking at the airplane."
Pros: "Views outside airplane, flight attendants happy"
Pros: "Smooth and on time flight. Food was lacking considering 6am departure."
Cons: "Food was lacking considering 6am departure"
Pros: "rude flight attendants"
Pros: "Quick flight and boarding process once we got going. Airport is new and small."
Cons: "Flight was delayed nearly approximately three hours and the sign changed twice but little information given except to, "Ask an agent." It was explained once on board weather at the airporr was the hold up. No food or electronics on board to rate but the flight was only an hour so not a big deal to me but it's always nice to have a cell charger nearby. Flight crew was fine, didn't interact with them much due to short nature of the flight."
Cons: "Planes do not have any entertaining facility at all. Basic version of Boing 737-800."
Cons: "I was seated in the exit row and stowed my bag securely under the seat in front of me. As we pulled away from the gate, three of the flight staff "accosted" me in Spanish, and told me I had to stow my bag overhead; since the flight was full, there was no room for my bag overhead so the one English speaking flight attendant told me I had to move my bag and me to another seat. He thrust an emergency card- in English- in my face and I was shuffled to a seat across the aisle. Lunch pox contained a sandwich with some kind of meat and cheese. Drinks were room temperature. Several passengers were standing in the aisles when the plane pushed back from the gate and numerous seats were still in recline position when we took off."
Pros: "I paid about 700usd to a couple of hours and this was the worst company i have ever flew here"
Pros: "Organized boarding process. Clean plane"
Cons: "Food. Service slow"
Pros: "On time arrival. Comfortable seats. Fast luggage delivery."
Pros: "We didnt need to change the plane in Rosario."
Cons: "No food was served during the flight. When we arrived to Mendoza restaurnts were closed because it was Sunday afternoon. And we were hungry."
Cons: "They changed the date of my flight without telling me and then were kind of cruel about it when I asked what happened. I had to spend an extra day in Buenos Aires and go back to the airport the next day. I had scheduled a hostel in my destination and the hostel wasn't able to change my reservation but they charged me for the night anyway. I ended up camping in El Calafate, where it was very cold and rained all night."
Pros: "The flight was on time, the crew was helpful and professional and upon arrival we received our luggage promptly. Will fly Aerolineas Argentinas again!"
Pros: "Comfort of plane, entertainment available, on time arrival. I would never go on american, delta or latam if I have option on aerolíneas argentinas"
Cons: "Food was average, check in process was a little slow, not bad but there is no online checkin available."
Pros: "Delayed. This airline isn't good. Out of 6 flights, only 1 was on time."
Pros: "Old plane with tv channels, you can not choose your movie"
Pros: "The only thing I liked was that they eventually got us to El Calafate"
Cons: "What didn't I like? Everything else. I fly 150000 miles a year and have never had an experience like this. Aerolineas went on strike the morning of our flight and canceled it. Ok, strikes are terrible, but they happen. However, we then had to spend NINE HOURS waiting in line at the airport. Aerolineas refused to talk to us over the phone, saying we had to call the agency. Kayak and FlightNetwork tried to call Aerolineas, who then said they wouldn't help and we could only solve it at the airport. Hence the nine hours. They eventually rebooked us on a flight the next morning, out of the other airport in Buenos Aires. Again, I get it, flights were full with the cancellations. But the run-around was appalling, and they didn't pay for our hotel (why on earth not? We had to spend an extra night and it was ENTIRELY THEIR FAULT) or the $100 of cabs back into the city and then out the next morning. Absolutely appalling customer service. Never again. And honestly, never again through Kayak either."
Pros: "Very comfortable. Excellent staff"
Cons: "Crustless ham and chees sandwich was a little lacking but it was a short flight so ok"
Pros: "The entire process went well, and the airports in Bariloche and El Calafate were efficient and clean. This was a great flight, especially for tourists wishing to avoid the long bus routes."
Cons: "The food is very basic (not a problem for short flights), but only "gaseosas" (carbonated drinks) or water were offered, and it would be nicer if juices (orange, tomato, etc.) were included in the options. Another minor issue: the inflight wifi was limited to only the onboard entertainment (in other words, no outside internet access) and there were no screens, so you had to have your own wifi device (tablet, phone, etc.) which isn't really a big problem these days, but are things for passengers to consider when comparing to bus routes."
Cons: "Again, like 3 hours late"