Find cheap flights from Chicago to Puebla City

Cons: "Flight was freezing cold and staff were very rude. Worst flight I have ever been on."

Pros: "Boarding process, including ground crew was good with customer service. Food was good and in-par with other airlines."
Cons: "Flight crew, including a few air-hostesses were very rude. Entertainment system and the played films were very dull. Plane was uncomfortable."

Pros: "Nothing."
Cons: "I was exiting your airplane bathroom and my wife was entering when the flight attendant placed her arm in front of my wife and said, “I’m sorry but I’m working so that means I have dibs on this bathroom.” She then entered the bathroom and shut the door on my wife’s face. I was furious and speechless to witness such frank rude behavior and horrible customer service. I would like to think that United Airlines prides itself on better customer service than this. My wife and I have other choices when we fly and we will certainly think twice before we fly United Airlines again."

Pros: "Actually managed to sleep!"

Pros: "I like that the seats were more comfortable and had at least some padding."
Cons: "The gate had no comfortable seats and looked like a minimalists ' lounge. The gate agent did not actively give any updates to the boarding process."

Pros: "On time, courteous & caring flight attendant & desk staff. Unable to understand pilot or first officer's PA announcements...language & microphone issues. Airplane is severely cramped so flight was uncomfortable."
Cons: "See above"

Pros: "All services where very good from check in to arrival In L.A."
Cons: "There wasn't anything I didn't like."

Pros: "The older planes of United Airlines could use some remodeling. The entertainment system with controls in the middle of the arm rest where the elbow rests is such a bad idea, didn't even bother with this crappy unintuitive system. It was annoying and flashy with bright advertisements or something popping up on a night time flight just sooooooo annoying, turning it off was not intuitive and had to ask the flight attendants how to turn it off during their very busy work of handing out packages with five miniature pretzels and drinks to the passengers, was happy to get a whole cab of juice to myself though."

Pros: "Polite crew"
Cons: "Food."

Pros: "People were polite."
Cons: "I got my flight switched earlier. Paid $57 for it. Then this flight got delayed almost 2 hours so I ended up in NYC at the same time and it threw off my whole work day."

Cons: "Comfort, service.., terrible'"

Pros: "The flight was smooth"
Cons: "The seats felt stiff"

Cons: "Again, seats are too close front to back."

Cons: "Tight seating for transatlantic flight. More importantly avoid Toronto at all costs. Need to clear customs and go back through security again on a connecting flight. Takes forever. Food was not good at all."

Cons: "Explained above"

Cons: "Boarding by zones causes passengers to have to stand longer while waiting to board, inconveniences them by having passengers seated in window and middle seats often arrive after the passenger in the aisle seat, and slows down the entire process because passengers settling into the front part of the plane frequently board and stow luggage while those seated in the back queue up behind them. Compared to boarding by row, the entire process is now one lengthy mess."

Cons: "How they canceled one of my flights just as I landed at my layover for that flight when I look back at Boston they had a direct flight ready for my destination. Very poor management I was stuck in Chicago with no money or food for hours then after they start boarding for my new flight they tell me that I may not be able to get on even with ticket in hand. It was a joke and very stressful"

Pros: "The gate at the Chicago airport was well designed. There was a line for each boarding group, and you could line up early. This is particularly effective for some Asian flights, which can sometimes be chaotic with many different nationalities all lining up."

Pros: "I broke my arm and all of the gate agents were wonderful trying and succeeding in getting me A seats for my comfort."

Pros: "Entertainment options"
Cons: "United chamged our arrival gate without a crew to man the jet way. So we sat for 20 mins this missing our connection flight."

Pros: "Good selection of entertainment."

Pros: "Flight from Calgary to Chicago was excellent!"

Pros: "Connecting flights in China need more of a layover I missed my connecting flight not happy it was a disaster going through immigration takes forever in Shanghai .."

Cons: "Delay and then having to change gates - at O"Hare that means walking and walking some more !! After being insulted during check in. The RUDE woman (poor English) with assisted boarding then the RUDE man that changed my name and my luggage he chose to send to Dayton OH -never been there in my life and he "dug" thru my luggage - as if he was searching for MONEY or GOLD -he pulled out a protein drink and I asked him to hand that to me so I could drink it as I am a diabetic - he shouted at me "I THROW AWAY'. During the two hour delay I could have used it !! Poor service I will fly American from now on !!!!!!!!!!!"

Cons: "While going inside the flight they told me there is no room for Carryon and gave me ticket to book the luggage. When I went inside the Flight there is lot of room to carryon's, why they have to lie this BS."

Cons: "One of the stewardesses had a terrible attitude. She was rude to people and rolling her eyes at them. She also seemed to be rude to her fellow co workers."

Pros: "The crew was awesome and the flight wasn't bad at all"
Cons: "It was suggested that I didn't bring my carry on with me so I left it to be voluntarily checked and it came back ripped"

Pros: "Great boarding at ORD."
Cons: "My seat"

Cons: "The flight was late by 5 hrs due to mechanical problems. The gate crew was confused about what to do and we ended up with several deboardings and boardings. Food was terrible. The entertainment system did not work."

Cons: "8 channels of looped shows and movies. Too long a flight for that...and then have to use my device to watch on the free part of the wifi.so no battery left. For this price? And I booked through Lufthansa but flew United. Bad form."

Pros: "the japanese speaking flight attendant was exellent! she was very observant to passengers needs. i was also pleasantly surprised by the entertainment system."
Cons: "there was a flight delay due to maintenance, which was inconvenient."

Pros: "Nice new plane"
Cons: "2 hour delay due to a name discrepancy on a passenger. Not fair to keep everyone waiting for one person"

Pros: "The vegetable ravioli we had on our flight was top notch and the crew did a great job of making sure everyone was taken care of on the flight"
Cons: "I flew economy, so I knew that I wouldn't be getting a lot of space. But I wasn't prepared for how much less space I would get compared to the other seats on the plane. I was uncomfortable for most of the trip."

Pros: "Very funny and skilled captain. Comfortable seats with lots of leg room"
Cons: "Crabby flight attendant"

Pros: "United offers so many free movies and shows it makes the flight fly by."

Pros: "Glad you didn't give priority to those with other designations like priority plus etc"

Cons: "Plane late leaving Chicago due to no pilot."

Cons: "Long delay for maintenance. Barely made my connection in Munich."

Cons: "I ordered and paid for food that they forgot to serve me. I had to go to the back to ask for my food. When I did they were rude about it. UA has offered a coupon for 50.00 that I can use if I fly with them again-- which would cost about 1000. No thanks, United. I'll fly with China Air."

Pros: "No delays."
Cons: "No complaints."

Pros: "On time arrival, the food, the crew"
Cons: "No power outlet and very old entertainment system. United has introduced a nice wifi-based entertainment system but if you do not have power outlets to keep devices up the system is pretty much useless after one movie or less."

Cons: "Not only did we sit on the plane for over an hour before taking off, but on an over four hour flight I was refused water towards the end. When I asked for more than one glass I was rudely told and I quote, "you know what? No. We have other passengers who may want water." Are you kidding me? I sat down feeling scolded and like I asked for something ridiculous. We landed after 2am and most of the passengers were sleeping and I doubt anyone asked for more water since I didn't see the flight attendant move again. Perhaps she was upset that I interrupted her from reading her paper? Extremely displeased with my experience. I"

Pros: "Great"

Pros: "The last row was really comfortable."
Cons: "The lines set up to let people onto plane were disorganized."

Cons: "The flight was over one hour late departing ORD. We had approximately 15 minutes to make our connection at IAD. While I understand that the delay happened because the copilot was late because of a fender bender, I believe the delay could have been much shorter. Since they had telephone contact with the crew member we could have been boarded before he was on the plane and departed sooner. Also no reasonable explanation was given for the delay other than a crew member was not there."

Pros: "Mechanical problem, changed planes and left 5 hours late. Missed my connection to Taipei. While the airport hotel we were sent to was adequate, it wasted an entire extra day to get there."

Pros: "Can't say I liked anything about this flight or my interaction with United about it."
Cons: "Where do I start - tried not to select a seat until boarding, so I can get a chance at seating up front of the cabin - the online system selected one for me anyway that no one could remove. With 20+ seats open when I left for the airport - in the 20 minutes or so until I got there, they were all taken and I was stuck in a seat in Row 37 in the back of the plane that I didn't even select. The Premier Access line was taking 40 minutes to process and had to be moved to a regular line that took only 10 minutes. Plane was an old 767 with my seat mate overweight and spilling into my seat - since flight was supposedly full , no chance to switch. Flight attendant light wasn't working and had to go to them myself to get headphones that weren't provided. Overall, horrible experience I wouldn't want to relive again."

Cons: "I was informed today that one of my checked bags was picked up by another customer who eventually realized it was not her bag. She brought it back to the airport and refused to turn over the bag until the airport compensated her. (How this happened I have no idea because I stood right by the entrance of the baggage claim and never saw the bag come out). The customer refused to return the bag until the police became involved at which point she agreed to write a note confirmed she did not steal anything. The bag then needs to be sent to me in 2 days and I'll have to verify myself that indeed nothing was taken from the bag. I'm very concerned how this individual came to be in possession of my bag considering, again, I stood right at the entrance of the baggage claim conveyor belt from the time it started to when it ended. As a result, this experience really made me feel frustrated and violated."

Cons: "They knew we were on our way to the connection. They told us to run, we did. We were not aloud on the plane. Caused 10 hours of flight delays and cancelled flights because they could not wait 2 minutes.... Horrible experience."

Cons: "Follow the rules "Social Distance" The flight was completely full. People sitting 3 in a row. We felt very unconfortable"

Cons: "That they would have let my parents actually fly."

Pros: "No"
Cons: "Service"

Pros: "The crew were fantastic and the seats were comfortable."
Cons: "Leg space was a bit tight for a tall person so if you can get an exit row do it."

Pros: "Todo esta bien"

Cons: "If they had a vegetarian food option to purchase, and not only different kinds of meat."

Cons: "The flights took off over an hour late. The seats were incredibly uncomfortable and didn’t recline., even ven a little bit. I am 5’6” and my knees touched the seat in front of me."

Pros: "It was ok."
Cons: "It was ok."

Pros: "Flight delay horrible ... almost missed my connecting flight ."
Cons: "Better connecting flights"

Pros: "The crew was nice but your prices are ridiculous. I cant believe you charge for snacks. Also, your seats were uncomfortable and you charge $60 for checked baggage never in my life have i had to pay that much. I’ve told all my friends to never use your services &i have a large social media influence"
Cons: "You guys should really fix your prices it’s ridiculous instead of gaining clients you’re LOSING THEM"

Pros: "The arriving time was the only good thing"
Cons: "Better food option, the seats are really small, checking documentation and boarding pass several times is ridiculous, charging 10.00 dollars for boarding pass and having to pay for a seat is a slap in the face"

Pros: "Nothing. This is like the 3rd time I fly with this airline and it’s always something."
Cons: "Not having us sitting for 40 minutes because they arrived early and we couldn’t get out. If they get there early it should be something good for everyone but it’s actually the worst."

Cons: "Everything was good. No problems or complaints"

Pros: "volaris charged me 20 usd more only because I had 11 kg of luggage , the limit was 10 kg"
Cons: "The airplane wasn’t clean, spaces very reduced, bad service... that’s the problem with cheap companies but Volaris can do better"

Pros: "It was awful"
Cons: "The airline needs to change and advance it was awful uncomfortable and miserable"

Cons: "No water on any flight. Terrible customer service. Will never fly with them again."

Pros: "NOTHING"
Cons: "I didn’t even get a chance to take the flight. I realized my flight was for 12am the day I was supposed to leave within 2 hours of departure. I asked if I could get another flight was told no! I couldn’t even get a credit since I didn’t call within 3 hours of departure. I would not recommend!!!"

Cons: "It was an overnight flight so I would have appreciated if the crew members refrain from super loud conversations right next to my seat (I was obviously trying to sleep as everyone else on the flight."

Pros: "The crew was nice; however, the seats from LAX to MEX where extremely uncomfortable. The seats practically didn't recline at all and there was hardly any leg room. I am 5'3 and had ok legroom but it was not comfortable for taller people. Everything on the flight was being sold."
Cons: "Seats could have a bit more leg room and should recline a bit more. Water or a small beverage should be complementary."

Pros: "N/A"
Cons: "N/A"

Pros: "that the staff if they are kind people not like those of the counter in Cancun who were arrogant"
Cons: "in putting capable people to solve situations or problems of arrears"

Pros: "Crew was very professional in appearance and attire."
Cons: "Free snacks."

Pros: "The flight was swift without a hiccup, boarding was also done in a quick manner. Volaris is always great in service even at the counter."
Cons: "It would have been nice to know the baggage allowance and that we had to check in first via kiosk before lining up to drop off our luggage."

Pros: "The airline, Volaris, is great! Very professional and on time! They also took my luggage without charging me extra. Overall a great experience!"
Cons: "Maybe if the pilot would speak clearly. The Spanish nor English was clear on the first flight and I had a hard time following him."

Cons: "Not having to walk in the rain to terminal"

Pros: "On time due to excessive scheduled flight times"
Cons: "Boarding system , expensive and low quality food for sale on board, entertainment on board, unhelpful stewardess staff, deplaning system keep us waiting for half an hour to open the airplane door at the Cancun airport gate"

Pros: "On time, clean and fairly new aircraft"
Cons: "Entertainment, food choices on board, boarding staff"

Pros: "crew was friendly"
Cons: "Poor lack of food choices. No video or radio to listen to for 4 hour flight is unusual especially international flight."

Cons: "Checking bag process. Flight crew was rude and short."

Cons: "1 hour delayed, and luggage took 30 minutes to be available even though flight gate was very close"

Pros: "Nothing"
Cons: "Never ever am fliying with volaris airlines they charge for everything for seats for food and service horrible they didnt let me carry my little ourse i had on the side like really bad experience"

Pros: "Very Smooth trip. Excellent service. A little late on departure."

Pros: "Nothing"
Cons: "I understand this is a cheap airline. However their flow to measure every bag is terrible. Each passenger with a carry on has to line up to get a sticker. Then a second line to board the plane. It was schedule to leave 7.09 am departed at 8 am. I really do not like this airline but was the only available option"

Pros: "We arrived early"
Cons: "Our carry-on bags were over 10 kilos so we had to pay for our carry-ons. We had to pay for 1 water and 1 juice. The seats are so tight my knees were digging into the back of the seat in front of me."

Pros: "nothing of the flying company I liked the bags have cost, the snaks also have terrible cost company I do not return to travel by volaris"
Cons: "nothing of the flying company I liked the bags have cost, the snaks also have terrible cost company I do not return to travel by volaris"

Pros: "Cheap flight"
Cons: "Really unconfortable plane and flight hostess weren’t able to deal with situations."

Pros: "That the plane landed. Attendants were friendly and followed protocol."
Cons: "Seat felt like a public bus seat. Charged for water but I was surprise that there was no charge for toilet use. Volaris gets you to destination but charges $60 to check-in luggage. Carry on must way less than 10kg (my purse was weighed with suitcase so I was over). No movie or music."

Pros: "that i had a entire row for myself"
Cons: "they dont add the global entry number on your ticket like other airlines, therefore you cant get TSA pre check. The flight was delayed around 40 mins. When we got there, the bags took 30 mins to come out. There was a huge fight in the baggage claim from the flight before from NY. They wouldnt get their baggage and we were stalled."

Pros: "I liked nothing, literally nothing."
Cons: "Between almost making us miss the flight because they couldn’t identify or scan the boarding passes THEY printed out (which were just little stickers on the back of our passports with no information), the flight was over 45 mins late! Additionally, the pilot said it was flight 911 to Los Angeles and then laughed and corrected himself to flight 900 - are you serious? Not a joke."

Pros: "The food and the place"
Cons: "The weather to hot"

Pros: "Helpful check in Pleasant crew"
Cons: "Hard seats, worse than a bus seat!"

Pros: "On time, arrived early, good price, good service"
Cons: "Got to Acapulco too early in the morning to check in the hotel"

Cons: "Charge 50 dollars for one baggage. when other airlines charge 25. Bad service."

Cons: "Only snack options during my flight, was hoping to buy a meal."

Pros: "everything"

Pros: "Loved that there was food offers . We were so hungry. We had been awake for 24 hours an we hadn’t eaten for hours and hours ."
Cons: "I didnt Know there was a menu option. At start of flight no one mentioned there was a menu for food choice . I saw It after our meals were handed out . My kids got a sandwich that was Jalepeno style sauce . It was too spicy for them to eat. If i had Known by the flight attendants (by them re assuring i knew Of the spice on the sandwich ) or by being told ,about the menu earlier , I wouldnt Have ordered it . That’s the only negative thing to say . Cuz their sandwich was really spicy ."

Pros: "I only liked the price, the rest was awful"
Cons: "The system to check your baggage in wasn’t working and they had us standing in line for 40 min and when it finally started working, they couldn’t cope with so many (angry) customers."

Pros: "Everything was ok."

Pros: "Buying the extra space is worth it."
Cons: "Volaris didn’t tell us what happened and didn’t tell us we were going to board late."

Pros: "Nothing."
Cons: "Kiosks in Mexico City on the way back were closed in the middle of the day. There was no one to talk to or get my boarding pass. Horrible old planes with tiniest seating. Never again."

Pros: "Bag charged"

Cons: "The crew made us move from the seats I booked without a good explanation"

Pros: "There wasn't any in flight entertainment and I didn't order food, so that's why my rating is neutral. Our flight back was 30 min early, so that was great."

Pros: "Crew were arguing with passengers over seating arrangements and when it came time to throw out garbage at the end they completely ignored half of the rows. Even after the lady next to me yelling to get their attention."
Cons: "See above."

Cons: "Lots of screaming children, but I had to fly to Orlando."

Cons: "The seats were uncomfortable, over priced snacks, no foods."

Pros: "On time"
Cons: "All the hidden costs"

Pros: "I will never fly Frontier again. Poor customer service. Poor baggage handling. Poor timeliness of flight and baggage delivery. Poor communication of flight delays and baggage mix-ups. Understaffed. Undertrained. Poor seats, particularly considering I paid for the best. Inadequate compensation for 8+ hour delay and missing baggage for 3 days. After all the nickel and diming for seats, baggage (checked AND carry on) it would have cost me less to fly my preferred carrier and avoided every hassle, not to mention the inadequate compensation (again). Horrible, horrible experience."
Cons: "I will never fly Frontier again. Poor customer service. Poor baggage handling. Poor timeliness of flight and baggage delivery. Poor communication of flight delays and baggage mix-ups. Understaffed. Undertrained. Poor seats, particularly considering I paid for the best. Inadequate compensation for 8+ hour delay and missing baggage for 3 days. After all the nickel and diming for seats, baggage (checked AND carry on) it would have cost me less to fly my preferred carrier and avoided every hassle, not to mention the inadequate compensation (again). Horrible, horrible experience."

Cons: "The onward flight was cancelled and I wasn't provided an immediate alternative flight. On cancelling my entire itinerary, I was charged a cancellation fee and not provided a refund. I would never fly from frontier again."

Pros: "There is almost nothing positive to say about the flight, bounding tolerable."
Cons: "I have flown almost 200 times and this the worst experience I have had. A pathetic display of ineptitude."

Cons: "Where do I begin? Frontier Airlines had us sit in the plane for four hours before cancelling. We pulled away from the gates three times and even deplaned for 15 minutes before they decided to cancel. Just cancel it after a few hours, please. And then when I called Frontier for options, I was told the next available flight was four days away (Jan. 2) and did not offer any other options. Very disappointed in Frontier Airlines. The process of booking through Kayak was good, but I will never fly with Frontier again."

Cons: "all the additional fees, cancels out any savings on fare"

Cons: "My flight was cancelled at the last minute forcing me to look for another flight and ending up buying a very, expensive, last minute ticket on United Airline. I could not accept the flight on December 31, 2015 due to many very important meetings. I hope that this will not happen again."

Cons: "Cancelled...all i got was a refund! No credit voucher or anything for another flight. Not accommodating at all."

Pros: "I've had good luck with a few frontier flights. They're cheaper, and they get you there."
Cons: "If your flight gets cancelled due to weather, they won't work with you. They offered to put me on the next flight - 5 days later. Ridiculous. They offered to get me on another flight the next day - to a different destination - with a $600 up charge per ticket (original ticket price $200). Absurd. Most major airlines get you there the next day, or get you on another airline if they must. Frontier and spirit don't. They'll offer you a refund and tell you to get lost."

Cons: "Had to sit to wait fr long time to get to arrival gate after landing"

Pros: "not much, other than that they got us to where we wanted to go that day!"
Cons: "No TSA- pre-check participation and so it was late! even first bag carry-on is $35 is stupid! plane was late in coming in, and they kept changing times for boarding and we were boarded after 1.5 hours delay and then kept waiting there without moving, then deplaned because of mechanical problems, boarded again after another 1.5 hours delay and then finally left. very bad turbulence and nobody bothered to turn on seat belt sign or warn you or tell you about turbulence, let alone apologize! no food is the norm, but no water, come on! never doing this airline again, even if free!"

Pros: "Nice flight attendants."
Cons: "Pilot apparently didn't have a voice and never once talked to the passengers even when experiencing bad turbulence."

Cons: "screwed by baggage fees"

Pros: "This is in no way a bad relection on Frontier. Kayak sold me the tickets for a certain price and when I started to check in for my flight I had to pay additional for seats and carry on luggage. I ended up paying $102 more for two people on my one way reservation the night before the flight. Kayak should at least make their customers aware that this will happen as it is a lot of money!!!! The flight itself was on time, with a curteous and funny crew. No complains there."

Pros: "Everything went well."

Pros: "Flight was on time"

Pros: "Same as many other reviews, upset I had to pay extra just to select not a premium seat, but literally a seat on a flight I already paid for & pay to either check a bag or carry a bag on. I'll never fly frontier again & probably never book through kayak again either."

Pros: "Boarding was fast"
Cons: "Very very terrible seats. Always late"

Pros: "We had a flight to Philadelphia we boarded on time and landed early! It was great!"

Pros: "The boarding process was really good and the crew was really helpful with helping me with my luggage and finding the seat"
Cons: "The comfort of the plane I couldn't recline my seat the book light didn't work"

Pros: "The staff were very nice."

Pros: "The price was the main reason behind booking. We thought we were getting a great deal on airfare from Chicago to Vegas, and it was a great base fare."
Cons: "The add-ons are where they get you. Pay to check a bag, and then when your bag returns to you demolished (seriously, they broke a wheel off my boyfriend's bag, which has been on many trips via other carriers with no damage, and they tore all the trim off my bag, which i have used for hardcore travel almost monthly). Pay to get decent seating. Pay for refreshments--that's right folks, if you want water on this flight, it'll cost you. Gate agents were huddling, talking to each other while we waited at the front of the line and folks stacked up behind us. Unprofessional. I'm sticking with Southwest from now on. No thanks, frontier."

Pros: "One of the crew members was extremely friendly and helpful."
Cons: "I was not made aware at any point in my booking process that I would be charged for a carry-on, a carry-on?!?! And that the carry-on would cost more than a checked bag. They also charge for water, I mean seriously a cup of water, not a bottled water, just a cup of regular ole' water. You also have to pay additionally for an actual seat assignment on the plane. I will be sure to never book them again! I could have flown with a better carrier for the same price after the nickel-and-dime routine i had to go through with Frontier. On top of everything else, the flight was delayed!"

Pros: "Pay extra for another airlines. Frontier is uncomfortable and you have to pay for everything after the ticket. You only end up saving minimal amounts."

Pros: "Frontier airines was great. We got a ridiculously cheap flight so to pay $30 for a carry on was no problem. We knew all the fees up front so we planned accordingly and packed light. Staff was friendly and organized. Flight got in early."

Cons: "The flight was fine.. We didn't know that we have to pay a luggage fee for a carry on for $45.. I was surprised when they told us to pay since carry on so far in other flights were free.. The seats weren't comfortable since it doesn't recline. This plane really is only good for probably a one hour flight not 4 hours because you can't even relaxed and reclined your seat.. All food you have to pay including water.. I will never fly frontier ever again..."

Pros: "Original ticket price was cheaper than any other, and flight time options were great for an early flight out or late flight in, etc."
Cons: "Cheap and cheap. O'hare has an awful set-up for bag check and security for frontier/spirit/virgin/other cheap airlines together. You wait to print, then wait to check, then wait to drop your own bags (with zero instruction or customer service or signage), then wait for security. They hate for EVERYTHING: just to check in for your flight and pick a seat. $11-17-37 to sit together. Each. And then for bags. $35 to check and $60 to carry on (makes no sense) even when checking in online early. And even more cost to have both checked and carry on. And seats don't recline, that costs more. And have a 4inch by 5 inch-ish tray table. And EVERYTHING costs money onboard from WATER to Pepsi to snacks. It cost an extra $92 each way for two of us to check in and check one small bag. My back hurts and I will ALWAYS pay a bit more for another airline."

Pros: "Nothing"
Cons: "Everything"

Cons: "1) Although flights are fairly low fare, they get you with baggage. Had to pay to check OR to carry-on. 2) Flew out of Chicago O'Hare - a major hub - and Frontier, Spirit, Virgin America, & Alaskan all shared a SINGLE security check. Yes ladies and gentleman, one security scanner. I have never in my life (usually fly American, United, or Southwest) waited more than 30 minutes to get through security. This time was well over an hour, I almost missed my flight. 3) On-board staff was friendly (all but one woman), but there were no complimentary beverages or snacks. I did pay for some & they were not too pricey, but having to whip out my credit card yet again made my whole travel experience feel far from effortless."

Pros: "Staff were very pleasant."
Cons: "Food selection is quite limited."

Pros: "The flight was 40 minutes early!"
Cons: "There is no free food."

Pros: "Really good experience"

Pros: "The price for the trip was great. I thought the boarding was efficient and the flight crew pleasant. Check in at the airport was very easy although the automatic machines were non functing."
Cons: "Long pre security screening lines. The seating is rather cramped."

Pros: "I got where I wanted to go for a reasonable price."
Cons: "I did not calculate for the extra fee for a carry-on. I'm always disappointed when I don't get a complementary beverage and snack. Sad but worth the savings."

Pros: "Flights were cheap."
Cons: "You end up paying an additional $30-35 to check a bag or carry on-board, you also end up paying $15-20 to reserve a seat. In addition, they won't accept your checked-in baggage if you're not at the airport 45 min before boarding to drop it off. They made me re-book my flight out of Chicago for the next day and charged me $99. I was only 5 min late to drop my bag off, and because of bad traffic. The airline has no empathy, they seem to be only concerned with charging you at every opportunity they get. I will never fly frontier again."

Cons: "Frontier airlines. Rigid and unable to admit that they made a mistake. Caution towards anyone who flies with their special low discount rates. Many opportunities were taken by company to recover discounted fare (and I am not referring to any baggage costs) Besides money, they ruined a special weekend through delays. Think twice! In fact, my comment is in reference to customer service in general. Everything is a fight now. I'm not a screamer, I'm rational. I laid out,clearly, where their policy was contradicted and that some empathy was in order and in the process was hung up on once and have not received a reply to my last email. If you gave no intention to achieve quality customer service, why pay for the department? Maybe they don't."

Cons: "It was delayed and arrived 2 hours late. I had booked the flight specifically for its departure and arrival time. It was my first time flying with Frontier, and I will not fly with them again."

Cons: "Lost my luggage and people at check in were rude"

Cons: "Frontier delayed our flight due to a mechanical problem for over twelve hours. Communication was so bad that we could not leave the airport or even the gate because it seemed like we could be leaving at any moment. It got delayed, and delayed and delayed until all the other flights to SFO had left and there was no other option but to pray we got home. Frontier handled the whole situation extremely poorly. I was exhausted and beside myself with frustration. I will never fly Frontier again."

Cons: "inflight everything requires payment."

Cons: "45 dollars for each carry on . Not pleased to pay 90 extra dollars. Never flying Frontier again"

Cons: "While booking I was unaware frontier airlines charged for carry on luggage and didn't participate in TSA pre check. In addition to paying $45 more for the ticket than advertised and having to use normal security, the plane was so cramped the guy behind me hit me in the head. Finally there was a persistent foul smell in the plane. It was a rough 4hrs 30 min. I would recommend spending more and flying southwest or United."

Cons: "The price of the trip did not include a seat, nor baggage, this was unclear and I felt misled. The seating is extremely uncomfortable. Checking in online was terrible, the website was hard to navigate, the prices were inconsistent (I was checking on my phone and computer at the same time and getting different rates for seats). I felt the communication was poor. I did not feel safe. I will not choose this Airline again."

Pros: "Crew and other employees we're curteous. Plane was clean. We trav llhave d before with Frotier and had no problems, until now."
Cons: "It was not pleasing to be delayed 3 times and spend time in the airport instead of being with family and friends. I am thankful that the flight was not cancelled."