Find Cheap Flights from Chicago to Stockholm Arlanda (CHI - ARN)

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Fri 12/15
Fri 12/22
Any month
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Good to Know

Average Price:
$971
(avg. price over the last 2 weeks)
Good Deal:
$680
or less (round trip)

When to Book Flights from Chicago to Stockholm Arlanda

Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $679 or less.
The cheapest flight from Chicago to Stockholm Arlanda was found 2 days before departure, on average.
Book at least 1 week before departure in order to get a below-average price.
Morning departure is around 2% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Chicago to Stockholm Arlanda Flights

How long does a flight from Chicago to Stockholm Arlanda take?
An average nonstop flight takes 10h 00m, covering a distance of 4258 miles.
How many flights are there between Chicago and Stockholm Arlanda?
There are 14 (nonstop) flights between Chicago and Stockholm Arlanda per week, averaging 2 per day.
Which airlines provide the cheapest flights from Chicago to Stockholm Arlanda?
In the past 3 days, the cheapest round-trip tickets were found on WOW air ($340), Icelandair ($450) and Multiple Airlines ($486).
Do I need a passport to fly between Chicago and Stockholm Arlanda?
Yes.
Which airlines fly most frequently between Chicago and Stockholm Arlanda?
SAS (2 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Chicago to Stockholm Arlanda?
For Chicago to Stockholm Arlanda, Sunday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Stockholm Arlanda back to Chicago, the best deals are generally found on Wednesday, with Tuesday being the most expensive.

Book cheap flights from Chicago to Stockholm Arlanda (round-trip)

Airports
Origin
Chicago
$340
only
$340
Destination
Stockholm
$340
only
$340
Sun, Mar 4
ORD
ARN
10h 50m
Wed, Mar 7
ARN
ORD
11h 25m
Trip: 4 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1123 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
ORD
KEF
Okay 4.0

price

everything else

KEF
EWR
Okay 5.0

the crew wears handsome uniforms. Everyone looks nice.

Oh my god, I felt like a sardine. They developed their passenger seating scheme by carefully studying Iraqi prison torture manuals, I think. I didn't die but that outcome was surprising to me.

LGW
KEF
Okay 4.6

Good design

Most uncomfortable seats I've experienced. They charge for EVERYTHING, even water. They actively sell Duty Free several times.

BOS
KEF
Excellent 8.0

Staff was helpful and nice

Having to pay for bags no matter if you carry on or check. It's just hidden fees.

ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

Mon, Jan 15
ORD
ARN
10h 00m
Sun, Jan 28
ARN
ORD
10h 55m
Trip: 14 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6414 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

KEF
ORD
Mediocre 2.0

same as above

same as above

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

Mon, Apr 2
ORD
ARN
14h 15m
Mon, Apr 16
ARN
ORD
11h 05m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Apr 17
ORD
ARN
11h 10m
Mon, Apr 23
ARN
ORD
11h 05m
Trip: 7 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1123 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
BOS
KEF
Excellent 8.0

Staff was helpful and nice

Having to pay for bags no matter if you carry on or check. It's just hidden fees.

CDG
KEF
Good 6.0

We of course liked the cost and convenience of the Pittsburgh location.

When we missed our flight out of Paris due to a long wait at passport control, WOW customer service would not work with us. We did not ask for refunds or even hotel reimbursement we simply asked to be booked on the next days flight to Pittsburgh and WOW refused making us purchase new tickets for over $1000.

KEF
EWR
Okay 5.0

the crew wears handsome uniforms. Everyone looks nice.

Oh my god, I felt like a sardine. They developed their passenger seating scheme by carefully studying Iraqi prison torture manuals, I think. I didn't die but that outcome was surprising to me.

ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

Tue, Jan 16
ORD
ARN
10h 50m
Wed, Jan 24
ARN
ORD
11h 25m
Trip: 9 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1123 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

SXF
KEF
Okay 4.6

The staff was nice

I will not ever fly Wow again. I paid more than my friends did to get to Europe and they got meals and drinks as well as free baggage.

BWI
KEF
Okay 5.6

Crew was Great A+

Every leg of flight was delayed and very late arriving to our destination

CDG
KEF
Okay 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

DUB
KEF
Okay 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

Fri, Jan 19
ORD
ARN
10h 00m
Sun, Jan 28
ARN
ORD
10h 55m
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6414 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

Sun, Jan 21
ORD
ARN
10h 50m
Mon, Feb 5
ARN
ORD
11h 25m
Trip: 16 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1123 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

BOS
KEF
Excellent 8.0

Staff was helpful and nice

Having to pay for bags no matter if you carry on or check. It's just hidden fees.

KEF
EWR
Okay 5.0

the crew wears handsome uniforms. Everyone looks nice.

Oh my god, I felt like a sardine. They developed their passenger seating scheme by carefully studying Iraqi prison torture manuals, I think. I didn't die but that outcome was surprising to me.

DUB
KEF
Okay 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

ORD
KEF
Okay 4.0

price

everything else

Tue, Apr 3
ORD
ARN
14h 15m
Mon, Apr 16
ARN
ORD
11h 05m
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Jan 20
ORD
ARN
10h 00m
Sun, Jan 28
ARN
ORD
10h 55m
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6414 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

KEF
ZRH
Mediocre 2.0

Didn’t exist

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

Tue, Feb 6
ORD
ARN
10h 50m
Sun, Feb 11
ARN
ORD
11h 25m
Trip: 6 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1123 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
CDG
KEF
Okay 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

LGW
KEF
Okay 4.6

Good design

Most uncomfortable seats I've experienced. They charge for EVERYTHING, even water. They actively sell Duty Free several times.

SXF
KEF
Okay 4.6

The staff was nice

I will not ever fly Wow again. I paid more than my friends did to get to Europe and they got meals and drinks as well as free baggage.

DUB
KEF
Excellent 10.0

USB chargers on every seat.

Extra charge on carry on bags.

Tue, Jan 16
ORD
ARN
10h 50m
Sat, Jan 27
ARN
ORD
17h 14m
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Jan 21
ORD
ARN
10h 00m
Sun, Jan 28
ARN
ORD
10h 55m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6414 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
ZRH
Mediocre 2.0

Didn’t exist

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

Sun, Feb 18
ORD
ARN
10h 50m
Sun, Feb 25
ARN
ORD
11h 25m
Trip: 8 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1123 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
ORD
KEF
Okay 4.0

price

everything else

ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

KEF
EWR
Okay 5.0

the crew wears handsome uniforms. Everyone looks nice.

Oh my god, I felt like a sardine. They developed their passenger seating scheme by carefully studying Iraqi prison torture manuals, I think. I didn't die but that outcome was surprising to me.

BWI
KEF
Okay 5.6

Crew was Great A+

Every leg of flight was delayed and very late arriving to our destination

LGW
KEF
Okay 4.6

Good design

Most uncomfortable seats I've experienced. They charge for EVERYTHING, even water. They actively sell Duty Free several times.

Sun, Jan 21
ORD
ARN
10h 50m
Sat, Jan 27
ARN
ORD
17h 14m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Apr 3
ORD
ARN
10h 00m
Tue, Apr 17
ARN
ORD
10h 55m
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6414 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
ORD
KEF
Good 6.0

Overall great airline

Handled my layover transition extreme Lu poorly. We’re very rigid and I didn’t get into Zurich until the late evening. Missed a very important meeting...

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

MSP
KEF
Excellent 10.0

Crew was very professional

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

KEF
ZRH
Mediocre 2.0

Didn’t exist

Sun, Mar 4
ORD
ARN
10h 50m
Sun, Mar 11
ARN
ORD
11h 25m
Trip: 8 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1123 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
BOS
KEF
Excellent 8.0

Staff was helpful and nice

Having to pay for bags no matter if you carry on or check. It's just hidden fees.

CDG
KEF
Okay 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

LGW
KEF
Okay 4.6

Good design

Most uncomfortable seats I've experienced. They charge for EVERYTHING, even water. They actively sell Duty Free several times.

ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

Tue, Jan 16
ORD
ARN
10h 50m
Sun, Jan 28
ARN
ORD
51h 38m
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Feb 4
ORD
ARN
10h 00m
Thu, Feb 8
ARN
ORD
10h 55m
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6414 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
ORD
Mediocre 2.0

same as above

same as above

MSP
KEF
Excellent 10.0

Crew was very professional

AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

Wed, Jan 24
ORD
ARN
20h 20m
Wed, Feb 7
ARN
ORD
11h 25m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Feb 8
ORD
ARN
10h 00m
Wed, Feb 14
ARN
ORD
10h 55m
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6414 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

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