Find cheap flights from Chicago O'Hare Airport to Germany

Find cheap flights from Chicago O'Hare Airport to Germany

Round-trip
Economy
Chicago (ORD)
Germany
Mon 3/1
Mon 3/8
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Good to know

Low season

January Best time to beat the crowds with an average 3% drop in price.

High season

June Most popular time to fly with an average 18% increase in price.

Average price round-trip

$674 (avg. price over the last 2 weeks)

Good deal round-trip

$558 or less

Good deal one-way

$328 or less

Top tips for finding cheap flights to Germany

  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be June and July. The cheapest month to fly to Germany is February.
  • Morning departure is around 20% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking Germany flights

Which airlines have a flexible cancellation policy for flights from Chicago O'Hare Intl to Germany due to COVID-19?

How long is the flight to Germany from Chicago O'Hare Intl?

Are there Germany travel restrictions currently due to Coronavirus?

How does KAYAK find such low prices on flights to Germany?

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What is the Hacker Fare option on flights to Germany?

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Top 5 airlines serving Chicago O'Hare Intl to Germany

Scores according to KAYAK customer reviews

8.0
SWISS
Overall score based on 8,994 reviews
8.2
Boarding
7.8
Comfort
8.6
Crew
7.7
Entertainment
7.9
Food
Airline reviews

Cons: "I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket."

Pros: "Service was excellent"
Cons: "Carry on baggage size misleading"

Pros: "The boarding process was easy"
Cons: "Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off."

Pros: "Movies"
Cons: "Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one."

Pros: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Cons: "Crew was not particularly friendly....almost downright rude at times"

Cons: "Only two options for dinner is very few options."

Pros: "The inflight entertainment was great and helped to pass the time. The food was good for airline food."
Cons: "The flight staff was just okay - they could have been friendlier. The seat cushions seemed old - they were comfortable enough for sitting but not comfortable to sleep."

Pros: "Everything was just dandy!"

Pros: "Best food I've ever had on an airline! Great flight. Not too full."
Cons: "Arm rests didn't lift all the way up on the plane."

Cons: "Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip."

Pros: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."

Cons: "Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person."

Cons: "When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance"

Cons: "Food is bad"

Cons: "The crew responsible for boarding did not provide timely information (especially on who boarding order) and "made up" for this lack of communication by yelling and screaming at passengers as if they were cattle."

Pros: "crew are well trained"
Cons: "chicken dinner was not tasty at all"

Pros: "Boarding was smooth"
Cons: "The aircraft was horrible No space at all even after paying for a better seat"

Cons: "I’m a small person & your seating is cramped & uncomfortable!"

Pros: "The entire process from boarding in Chicago until arrival in Athens was very smooth."

Cons: "My special meal wasn’t available."

Cons: "Almost missed my third plane, too."

Cons: "Very little space- I thought I was in economy plus having paid extra for seat reservation. When person infrint put seat back it was very difficult to view screen"

Pros: "Captain kept us informed regarding takeoff"
Cons: "Sitting too long"

Pros: "Excellent Service. Excellent food."

Pros: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."

Pros: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Cons: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."

Pros: "Great service and friendly staff! Also great food!"
Cons: "There's nothing I didn't like :)"

Pros: "very professional crew, clean cabin, interesting choice of documentaries"
Cons: "it would have been nice to see a hostess walk through with water every hour, of so why is there no world news in your tv selection?"

Pros: "Not very much. At least the staff was friendly."
Cons: "It seems like they always sit me next to the bathrooms. If I'm paying that much for a flight, I don't really appreciate having hordes of people lined up for the bathroom, bumping me constantly. I also don't very much like the door constantly opening and closing, due to noise and the obvious smell. Furthermore, I sat next to a family with 2 screaming babies. Overall, 8 hours of agony. Not a good experience at all."

Pros: "Food, staff, service"
Cons: "No leg room"

Cons: "There was a supposed difficulty with my entry in Europe when I tried to Check into Chicago. I thought that I had to cancel my flight. Swiss air representatives had to do much consultation, which took nearly an hour, while I was standing there the whole time. At the end, I was thanked for my patience and told all should be well and not even given a small upgrade for the distress this caused me. Traveling is disagreeable in general now, and personally, even moreso after this episode."

Pros: "On time, efficient, good service, professional"

Cons: "They lost my bag and after 24 hours, still no word on whether it's been located."

Pros: "Very prompt and courteus"
Cons: "Baggage missing for three days. Communication poor."

Pros: "Crew was great! Boarded quickly! Alot of movies to watch!"

Pros: "Polite crew"
Cons: "The service and food was excellent. There is no question about dislike"

Pros: "Very friendly staff, a wide variety of entertainment options."
Cons: "I'm a pretty small person (5'4 and 110 pounds) and it was very hard for me to get comfortable. Not that you'd expect much out of an economy class seat."

Cons: "Not. Lot of room for legs. Slection of movies very poor. Very old movies mostly"

Pros: "Flight attendants were perfect, sincere, and friendly. Great selection of free movies."
Cons: "I could not open my laptop and do any work once the person in front of me put their seat back. Big time bummer."

Pros: "Good entertainment"
Cons: "Couldn't control the airflow at your seat."

Cons: "My flight attendant was rude and condescending the entire flight. I don't appreciated being treated like a moron for asking someone to repeat a question."

Pros: "crew"
Cons: "seat size and comfort. Had metal nox take good part of my footroom. small aisle. Food lousy."

Pros: "First time flying with swiss air, loved everything about this airline!!"
Cons: "Professionalism, outstanding service, no problems, no stress, no issues, flawless!!!!!"

Pros: "Our attendant was very nice with a great attitude."
Cons: "Luggage line in Zurich at airplane"

Pros: "Very good. Good entertainment options."

Pros: "same"
Cons: "same"

Pros: "Everything else."
Cons: "The selection of movies was not impressive"

Pros: "I like"
Cons: "Good"

Cons: "I like Swiss airline"

Pros: "The flight went very smooth including boarding, transferring at Istanbul. The infotainment system was helpful in a way that you could see the real time camera feed of the ground and runway."
Cons: "Fewer passengers on board. I know it’s about profits and financial feasibility, however listening to a prerecorded message about 1.5 social distancing while being boarded 20 cm from 2 passengers undermines the whole thing, isn’t it?"

Pros: "amazing"
Cons: "nothing"

Cons: "No coffee no tea. Disgusting."

Cons: "Foddd no gud"

Pros: "safe and pleasant Thank you"

Pros: "Convenience"

Cons: "I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark"

Pros: "The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not"

Pros: "Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!"

Pros: "Everything."
Cons: "Nothing."

Pros: "Everything with the airline was just fine. I’m overall very happy with the flight."
Cons: "The only thing that really made the flight not so pleasant were the really bad smelling passengers on board. People, please, take a shower before boarding on a passenger flight."

Cons: "Nice and smooth journey"

Pros: "Nothing."
Cons: "This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me."

Pros: "The staff is very accommodating and the meals served on board were good."

Cons: "Boarding was delaeyd 5 hour's ,Very very bag experience, the trailer baby and car seat i waited more than an hour, together with more people, were not found"

Pros: "Everything"

Cons: "Boarding took a longer time than normal"

Pros: "They take great care of their customers"

Cons: "Hi, Your company lost one of my check-in bags. I am in Bucharest now, still waiting for my bag. Nobody knows where my bag is. Please, help find it! Under Doinita M Toranzo's name, big red bag! under Thank you!"

Cons: "I am still in Chicago - waiting on airline decision if I can have my emotional support puppy with me - had to change flight and for change pay $650 - and cen can not cancel and get my money back - whole think is a horrible experience - and still waiting on their Thais decision"

Pros: "On title"

Pros: "2nd time with Turkish Airlines; no concerns. Everything handled timely and professionally."

Cons: "Very limited selection of movies."

Pros: "every think"

Pros: "Nothing"
Cons: "Nothing"

Pros: "Good personal movie choices"
Cons: "Taking a bus to plane"

Pros: "The meals, items to make the trip relaxing like a toothbrush and slippers."
Cons: "That I accidentally left my sweatshirt :("

Pros: "I liked nothing about my flight."
Cons: "It was extremely hot on a 10-hour flight. Crew was not friendly, almost rude. Seat space was VERY tight."

Pros: "Everything was good except boarding. Boarding should be from a proper gate rather than from a bus"

Cons: "Mi sa furat din bagajj !!!!!!!!"

Pros: "Food and movie selections."
Cons: "More options on TV seroes"

Pros: "Comfort"
Cons: "They lost one of our bags."

Pros: "Although flight left a little late, it arrived ahead of schedule. Planes have been upgraded with better entertainment and are more comfortable."
Cons: "Online checkin was challenging since I had to find out my Istanbul address. Also, first 2-3 hours of flight were very rough & we didn't get any water (very important for long flights) until we had been on the plane for 3 hours."

Pros: "Crew service was amazing. 2 meals on the long trip, 1 meal on the short flight. Very satisfied"

Pros: "Food was great. Crew was awesome. Quick boarding."
Cons: "It was very hot on the plane for the majority of the flight."

Pros: "crew was very very nice!"
Cons: "not enough leg room"

Pros: "The steward went out of his way to accommodate my special dietary request"

Pros: "There was a lot to choose entertainment wise."
Cons: "We had a child behind us who would not stop screaming and playing with the tray table. One of the crew members gave me a hard time for having my purse out for 1 minute while I was taking my prenatal vitamin even though we were sitting on the runway for over an hour at this point and the man in front of me had his chair fully reclined so I wasn't able to get to it under my seat.. Even though as she said, we were about to take off, but she didn't say anything to the man in front of me. This was my second time flying with them and the first experience was much better."

Pros: "Crew were excellent making everyone comfortable in a long flight."
Cons: "Nothing arrived on time even though it departed late"

Pros: "That was good every thing, thank you."
Cons: "Nathing wrong."

Pros: "Food was good, airplane was newer than expected (nearly brand new, from the look) and the movie selection was excellent - and it was all free."
Cons: "More legroom would be nice. Boarding was a bit delayed for no visible reason."

Pros: "* Two suitcases * Vegetarian-Indian food was amazing! * You get a little pack with socks, slippers, tooth brush, eye cover. It is great!"
Cons: "Not enough leg room. When pushing the chair back, the cushion moves forward. Not the best for 6 feet and up people"

Pros: "Everything was perfect"

Pros: "Thats awesome"
Cons: "All personel it was good."

Pros: "First of all, the food is fantastic is you are not a meat and potatos (or big mac) kind of person. My original flight left late due to a hold up in security in Chicago. Turkish Air was very responsive and easy to work with when I missed my connector in Istanbul. Friendly crew. Clean jet. Will definitely use them agian."
Cons: "Nothing"

Cons: "The seat was hard for a long trip"

Pros: "I have traveled a lot during my life. The flight crew on this flight was the best I have ever seen."

Pros: "The food, the crew, the beverages, the entertainment and the level of cleanliness were all excellent. On time departure on both segments."
Cons: "The Boeing 777 had the new, smaller seats. No control of overhead airflow among other things. Wish they still had the old Airbus A330's and 340''s."

Pros: "Not much"

Pros: "Nothing whatsoever."
Cons: "Worst customer expireince ever. I was making a short trip to visit my very sick mother. Turkish Airline changed my connection time without notifying me such that I had 5 min left for my cooection in stambul. They gave me no other option and blamed this on Kayak and kayak blamed it on the Airline leaving me with no options. I had to stay in Birlin at my own expense. Complaint filed with Turkish airline resulted in nothing. I made several calls for update and only repose I got was we will send an email to the complaint dept. and you will here in 24 hours. This has been going on for over 5 days with no contect, update or resolution. Once back in the US, I plane to file a formal complaint with FAA and more. DO NOT take this airline. They are worst airline I have ever used and will never use it again."

Pros: "Calm, friendly and professional crew, good food and spotlessly clean aircraft."
Cons: "Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been. I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this."

Cons: "Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,"

Cons: "The back of the plane was significantly warmer than the rest of the plane. Very little leg room."

Cons: "More room. Not losing our luggage at the end."

Cons: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"

Pros: "Clean and very good stewardesses"

Pros: "The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing."
Cons: "In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing."

Cons: "Food was pretty atrocious. Before having this flight I tried many times to book a special meal but their website is nearly impossible to use. So on the flight I was given two options of fish or mexican beef. Mexican beef meant slow cooked beef in a salty brown sauce with 2 kidney beans. Yes 2 kidney beans. With potatoes carrots and broccoli. Entertainment was pretty lacking. Not a lot of options. Also it was freezing the entire flight."

Cons: "Flight to Stockholm was cancelled. SAS Provided no informaton on the steps for re-scheduling my flight. I had to call the SAS headquarters in Stockholm before receiving any guidance on what to do next. All service attendants ditched the ticketing desk leaving one poor employee to answer questions for over 70 disgruntled passengers. Very very very poor communication. Luckily I was finally able to book a flight using another airline after waiting on hold for 20 minutes with the regional customer service provider."

Pros: "Great selection of movies."
Cons: "Sitting on runway for take off for some 40 minutes."

Pros: "The staff and other guests are always so polite! Getting the SAS Lounge Pass is always smart."

Pros: "Crew was considerate, friendly and accommodating . Meals were quite nice as flight fare goes. And the variety of films to watch were great. Two thumbs up, SAS !"

Pros: "Crew was friendly and helpful."
Cons: "Plane was a bit old, inflight entertainment limited, temperature on aircraft fluctuated a bit. We were also an hour delayed in take off with no communication."

Pros: "One crew member was particularly nice and personable."
Cons: "We waited an hour in the plane before take-off and after boarding, during which time the crew deliberately filled the cabin icecold air thick with the highly toxic fumes from the deicing. I got a headache from it. Throughout the process the entertainment units were disabled, when they could have helped distract passengers from this ordeal. The food was disgusting. When the Danish government has repatedly bailed out SAS, it would make a lot more sense for everyone involved to have higher quality Danish products on board for the meals, especially for such things as dairy products."

Pros: "All went well !! On time friendly staff ."

Pros: "On time, clean aircraft not too full!"
Cons: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Pros: "I liked the high-tech adjustment on the seats but i am 6ft2, 200 lbs (in good shape) and I have Parkinson's disease. The seat was just not roomy enough and I had to get up at least once an hour."
Cons: "The crew was very understanding and kind. The aft head was very limited in space too. A little more room would have been most welcome."

Pros: "Flight was on time and the crew was effcicient"
Cons: "My knees hit the sear in front of m before they recloined. No way to sleep."

Pros: "I had read several horrible reviews after I booked my flight but I was pleasantly surprised. The check in and boarding were smooth and had no issues. The seats, though not overly large, we're comfortable and not tight. The food was good and service was fast and efficient. Overall a good experience."

Pros: "I loved that there were a lot of different movies, TV shows, games, music, and more to choose from- all for free! Then there was a dinner- not bad at all-, a snack later on, and breakfast too, all included. Headphones if you needed them ( lifesaver there as I had temporary misplaced mine), a blanket, and a pillow. The crew was really polite, and there was never more than one person in line for the bathroom."
Cons: "Nothing"

Pros: "We were eventually rebooked in the class we paid for."
Cons: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."

Pros: "The movies."
Cons: "My selected seat was broken and I was moved to a seat directly on the side of the toilet. Not nice!"

Cons: "Water and beer paying"

Pros: "Friendly and helpful staff."
Cons: "Narrow seats."

Cons: "Seats very narrow and tight."

Pros: "Upgraded 2 biz 4 reasonable $, everything great"

Pros: "Everything was great"
Cons: "Nothing to mention"

Pros: "Boarding was quick, the staff was friendly, the plane was clean."
Cons: "I was really cramped in my seat and was unimpressed with the food."

Cons: "I did not like my flight because ... I could not take it! I needed to change only one date (return) and was quoted $1300 for that one change. Getting a completely new ticket was cheaper, but not cheap. With such cost of even minor changes, next time I will look into booking directly with airlines, instead of Kayak; sorry to say that, as I really liked using your service."

Pros: "Nothing at all"
Cons: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"

Pros: "The service was excellent. The food very good. Toilets inorder and clean, even just before Copenhagen. In Chicago i had to wait about 30 min tor a wheelchair. It seemed that noone wanted to go to termimal 5. A very nice young man finally came, he gave me frindly and excellent service. ALIS"

Pros: "Everything worked well."
Cons: "Movie selection could be lager."

Pros: "Excellent meal and very friendly staff."
Cons: "The cabin temperature seemed pretty warm."

Pros: "There was a good choice of movies to watch while in flight. Boarding was quick and easy and all of the crew members were very nice. The woman I was sat next to was very quiet and was very nice and courteous. All in all a pretty good flight"
Cons: "The seats weren't very comfortable, but then no seat is comfortable after 8 hours. I can't complain too much. The food was much better than I remember it being ten years ago when I last flew internationally, but still not the best."

Cons: "Not enough room to work on laptop."

Pros: "12 people got bumped!"

Pros: "Wide seats with excellent leg room in exit row- a bottle of water waiting at or seats-- we love the two seat configuration --attendants ready to serve any need with a smile."
Cons: "Bought our tickets from Kayak and as a result had a very difficult time upgrading seats."

Pros: "More room in normal seats and more comfortable. Newer and better screens than United too."
Cons: "Airplane food is almost never great, but it was edible."

Pros: "The flight crew (flight attendants are the best I've encountered in terms of tone and hospitality) cleanliness, the food, frequent offers of water, your own TV and numerous options for entertainment and ability to track flight"
Cons: "Like the sleek style but still wish there was a little more leg room"

Cons: "Miserable cramped seating ."

Cons: "1st class could not board because that area was not cleaned"

Cons: "Charging for second beverage. Losing our bag and not getting it to us for the duration of our travels, despite repeated promises to do so."

Pros: "Free upgrade to SAS Plus, what's not to like!"

Pros: "The Plus Seating was really good"

Pros: "Entertainment options great, crew very helpful"
Cons: "The gate switched last minute. The crew was late, as the reason for the delay"

Pros: "Lucky is the passenger to get onboard a new SAS plane! Cleanliness aside. The built in phone chargers to the tele is genius. Nice to land fully charged!"
Cons: "I didn't like that they interrupted programming to announce they were walking on board shopping through the cabins. They did this twice! Really unnecessary!"

Pros: "I was traveling internationally alone with my 5-month old daughter. The crew was both kind and accommodating. It was a smooth stress-free trip for all!"

Pros: "On time flights. Very friendly personnel"

Pros: "I liked that it was comfortable and that the crew did not constantly make announcements or wake you. They made boarding easy. I loved being able to utilize the lounge. My 4 hour layover was easy and relaxing."

Pros: "We were delayed leaving Chicago because of the weather, and so we got into Copenhagen late. The crew of this flight were kind enough to wait for me at the gate, even though it meant delaying the flight a bit. This was wonderful and greatly appreciated."

Cons: "More comfortable seat"

Pros: "nice airline clean"
Cons: "is really nice I will flay with them they are ok"

Cons: "They lost our luggage and we can't reach anyone who can help us find it. The customer service people are very unhelpful"

Cons: "My luggage was delayed and did not arrive to Madrid 2 days later after I had already left the city. I tried to contacted the Aer Lingus but their contact office was at oversea (not in Madrid). It cost me so much $$$ to make international phone call to locate my luggage. But, still without success..."

Pros: "I'm very angry that the ticket sold to me was British Airways and I was told on the airport by British Airways that I should check in at the Air Lingus counter! This is cheating and false advertising!!!"
Cons: "Everything could have been better!"

Pros: "Low price via broker"
Cons: "Because I booked through a broker and saved hundred$ I couldn't bid for an upgrade or use points to upgrade. Also transfer to international (Terminal 3 to 5) at O'Hare is awful especially because you have to go through security again."

Pros: "Flight was quick"
Cons: "Small seat no recline very crowded"

Cons: "We got to gate after standing in the lobby 30 min prior to take off and they wouldn’t let us in gate . We were in the air lingus lounge waiting for the flight and the gate attendant said she called our name on speaker which she did not . We get to gate and they say we are no longer able to board the plane"

Pros: "Excellent! They quickly offered to help me board the plane since I walk with a cane. This was my first time flying Aer Lingus from Chicago to Dublin with a connecting flight to Leeds and I was impressed with their service and efficiency. I noticed the flight attendants were attentive and courteous to passenger needs throughout the flight which was 6 hours exactly. I have flown on many airlines and the service on Aer Lingus rates the highest for passenger satisfaction. Look forward to flying them again. Thank you!"

Pros: "Professional"

Pros: "Beautiful flight, clean and comfortable."
Cons: "Flight delayed due to equipment issues for 7 hours. Got a $20 voucher for food."

Pros: "Had to cacel this flight"

Pros: "There wasn't much to like about this flight! The seats were comfortable and we had plenty of leg room but we paid extra for that leg room! Nothing more good can I say about this experience!!!"
Cons: "Loading for departure was almost 45 minutes late. The plane had been at the gate for at least 3 hours. Many varying excuses were given. Once boarding started, it was stopped again for mechanical problems with the plane. Each announcement assured us that no one would miss connections in Dublin!! Plane was loaded and doors were closed and secured....then we sat in the plane for over an hour without moving. Still experiencing mechanical problems. Now there was no way to get off or rebook a flight. The ENTERTAINMENT system did NOT work on the plane!! Landing in Dublin we were told to see agent at the gate if we missed our connecting flight to get info on our re directed connection. If we had not been rebooked, go to a room off the baggage area to be rebooked and then get our baggage. There was no one at the gate, the person in the room that we were directed to could not do anything, the baggage carousel broke down twice and our luggage was diverted to a different carousel with no indication that it had been moved. We had to go thru customs and go down to be re ticketed for a different flight. We waited in a long line for a hour to try to get a new flight to Hamburg. There was another 2 flights that could get us to Hamburg in time to make it to our destination But the Aer Lingus did not have a reciprocal agreement with that airline. Aer Lingus could NOT get us to Hamburg in time for us to make our connection there! The Aer Lingus agent told us that her only job was to get us to Hamburg and nothing more! Anything beyond that was our problem. We missed our 10 cruise because of the excessive delays, excuses and incorrect information given by your agents!!!! We are seasoned travelers and have never experienced such terrible service! Our trip back to the States from Dublin with Aer Lingus was just as terrible! Communication is NOT one of their strong points. We were boarded on he plane and sat for an hour and a half before asked to de board the plane. The plane had been damaged by the skywalk. We were told that food vouchers would be given for lunch and that we were not allowed to leave that wing of the terminal. It took 45 minutes for anyone to meet the passengers with the vouchers. These vouchers did not, in any way, cover the cost of a lunch. We were called to line up for boarding before most even had a chance to get in an order at the food counter. Everyone hurried to get in line and it was 3 hours later before we were allowed to board the plane!?! This does not make one want to fly again soon with this airline!"

Pros: "The movies available, the plane was new"
Cons: "Due to a computer software malfunction our departure flight from ORD to Berlin was delayed 1.25 hours causing us to miss our connecting flight in Dublin. Very little updated information about our ETA was made available, the crew kept insisting that we were going to not miss our connection."

Pros: "Nothing"
Cons: "My flight to Dublin from Chicago was delayed therefore my flight to Birmingham is even more delayed. Let’s just say, I’m really not happy. also, I had to pay to get my family to sit together and therefore ended up paying for some stranger ‘s seat. I will contact Aer Lingus"

Pros: "Nothing"
Cons: "Poor customer service"

Cons: "The flight was booked through Jetfly and I tried to change the date. I ended up losing the entire ticket. No flight, no money. I talked to Jetfly at least 8 times and they kept confusing things, delaying things, and were not very helpful which caused me to miss any available flights."

Cons: "Lost luggage"

Pros: "Service was excellent. The flight was on schedule."
Cons: "I would have liked an exit seat but none were available when I attempted to purchase one."

Pros: "Not a thing."
Cons: "I don’t know whose fault this was. The airline, the airport, the crew members at the gate. For a multitude of asinine reasons I could not board my flight and it left without me. The kiosk attendant was rude, the security people were rude...the list goes on. I don’t know know who to blame, but wow. No one was able to help me at all. No one lifted a finger. What a nightmare."

Cons: "Didn’t serve wine"

Pros: "The boarding system made a lot of sense and was very quick. The captain was very informative and kept us up to date with delays."
Cons: "The cabin was so dry and the attendants didn't come by with water very often, Getting off the plane was horrible. We sat for over an hour while they fixed the door or bridge to the door, or something. We couldn't get off."

Pros: "Quick boarding. Friendly flight attendants."

Cons: "Space was so limited it was just ridiculous"

Cons: "Most uncomfortable flight ever"

Cons: "Flight did not have a very good entertainment selection."

Pros: "The service was wonderful ! I’m handicapped and I was treated very well!"

Pros: "Everything wa on time"

Cons: "Broken suitcase. I have traveled quite a bit with these hard sided suitcases over the past six years and witnessed some pretty rough handling. None of that caused any damage, so I am not sure what they did to break one down the entire length."

Pros: "same as above"
Cons: "same as above"

Pros: "Wonderful"

Pros: "Pleasant, courteous staff. Average room in economy. Less pressure and bustle at Dublin than bigger airports."

Cons: "We were told we would revive a seat at the bulkhead with a bassinet. We did not."

Cons: "Flight was delayed and ultimately canceled. what a chaotic experience coming and going to Ireland. poor service and customer relation"

Cons: "Dodgy electronics, had to reset screen in headrest several times and never really worked. Sat 30 + mins in tarmac after landing waiting for a stand."

Pros: "You lost the suitcase I needed for the next 2 weeks of my last family vacation in Europe. When I called for an update after 2 days (the promised notification from you was not made) I was told it was found and would be brought by courier to my Airbnb. When I called again, I found out it had arrived in Frankfurt but I'd have to come back to the airport to retrieve it. I had to cancel some plans and inconvenience my family because of your inept handling of my personal property. Other people were in line at the service desk to report their luggage lost. I'm VERY upset. I will avoid Are Lingus and BA in the future. NO LEG ROOM! (Crying, wailing infants the whole 7 hour flight--not your fault, but no sleep for any of us unfortunate passengers)"

Cons: "Online check in was terrible. Takes 45 minutes to get a hold of a customer service representative"

Pros: "The flight was on time, the crew was very friendly and helpful. However, two members of our party (of five) lost their bags. It has been 5 days since our flight and while I am happy to say the bags have been "found", they still have not been returned to us. If all goes well, we should have the bags later today, but it's tough sledding to go for 6 days without any of your things."

Pros: "We got moved to Aer Lungus - I know same "group" but different. No big surprises that less comfortable than I expected with British Air."
Cons: "We arrived on time."

Cons: "Late flight made our connection at Dublin very nerve-racking. We had to almost run to get to our connecting flight."

Pros: "The best long flight in years. An amazingly nice and pleasant experience in a deeply irish identity company. Just Perfect"

Cons: "Our flights were changed numerous times."

Cons: "The airport is a joke ! People couldn't be more rude ! Trying to print boarding pass was beyond difficult the staff was unaccomidating and there were 4 screaming babies for 6 hours straight ! Also we tried to change the flight and couldn't unless we pay over $400 !!! We will NEVER fly with you again"

Pros: "The United has the option to stream on your device for this short leg. All you need is an app. It was very convenient. This is the future. Use your own device, headphones etc."

Pros: "Despite the three-hour delay and some frustrated passengers, the cabin crew stayed very calm and positive."
Cons: "The flight left about three hours late, which isn't really anyone's fault, but it would have been nice to be told more specifically what was going on (what the problem was, estimated time it will take, maybe ensure passengers that the airline is aware of all their connecting flights and are already placing them on new flights)"

Pros: "Everything"
Cons: "I don't like that if I get sick and have to go to a hospital and have to change travel dates, Aer Lingus has no policy to reimburse me for the flights I can't make. So I buy new tickets and lose the money on the old tickets. That is terrible customer service and makes other airlines more attractive."

Cons: "Aer Lingus lost my husband's baggage and 3 weeks later it has not been found. We had to buy all new clothes, inc a new suit for our wedding which is what we were traveling for."

Pros: "N/A"
Cons: "There were 150 people scheduled for this flight that only had 25 seats on it. All they could day was that it was either a glitch on the computer. Or a glitch when people bought tickets. Luckily I made it to Chicago on time, because I asked before everyone else found out. But you thought they would have told us way before the flight was scheduled to leave."

Pros: "Nothing. No luggage. No clothes, no toiletries. Vacation ruined."

Cons: "It was VERY cold on board -- even with the blanket, it was too cold to be able to sleep. Three blankets might have worked, with a wool hat. Perhaps it was because we were near the window -- but very cold indeed!"

Pros: "Great entertainment options"
Cons: "No internet from Chicago to Iceland didn't help"

Cons: "Warm bus for the transfer from one plane to the next!"

Cons: "Didn’t realize I was going to be charged $65.00 per suitcase. Checked three and that added$195.00 to my overall cost. The only thing we got on board was water everything else was a charge."

Cons: "The seat bottom was just a bit on the hard side."

Pros: "Great company!"

Cons: "It was very warm on the plane for the 6+ hours of flying, making it difficult to sleep or be comfortable."

Pros: "Everything was good for economy class."
Cons: "The first leg of our Iceland Air fight was delayed, but they didn't update the departure time until after it was obvious that the plane wasn't going to be there on time. So we hurried to the gate only to wait nearly an hour. I wish they had updated the departure time earlier."

Cons: "Old equipment as Maxes had to be replaced. Very limited luggage space in cabin. Little leg room and airline making a bundle off passengers with carry-ons that were over weight and charging to put under plane. Maybe not an issue if they had the Boeing Max up and running."

Cons: "Everything was screwed up because the Boeing Air Max aircraft was grounded. Our2 leg flight became a 3 leg flight! And our return flight became a three-leg flight requiring us to book a hotel overnight. Not an acceptable change of itinerary! No compensation from Icelandair for the inconvenience."

Cons: "You could have told me ahead of time that it costs $95 to bring a suitcase on board"

Pros: "It was Delta Airlines"

Cons: "No attempt was made to get me to Munich once they knew the initial flight was delayed and there was no way to make my connection. Once in Rekyavik they did not enable me to reach my connecting flight."

Pros: "Everything was on time , perfect"
Cons: "Don’t know"

Pros: "Lufthansa"
Cons: "Icelandair! Didn’t switch us to the local airline wow had to use the lufthansa Which delayed us getting to our destination by eight hours"

Pros: "None"
Cons: "Flight delayed"

Pros: "In flight entertainment was good"
Cons: "Friend payed for additional luggage via phone call with Iceland Air but when we arrived the payment wasnt on file when we checked in. Even with a payment receipt for their luggage it was a hassle to get the airline to accept the luggage. Thought we were going to miss out flight but made it with little time to spare."

Cons: "I was really shocked that I had to pay 88 Euro in Munich for checking a suitcase on the return flight whereas this had been free on the outbound flight. There was no indication on my ticket or reservation for this. Both service and legroom were very good."

Cons: "I missed my flight because my flight into Chicago was delayed by 3 hours. I called Icelandairs customer service 7 hours before I missed my flight and told them the situation and they gave me the wrong information and gate number. Once I arrived in Chicago I couldn’t find anyone to help me at the airport and I was brushed off multiple times. After staying on hold all night long with icelandairs customer service I was hung up on. I ended up buying a completely new ticket and still haven’t been able to talk to a representative about it."

Pros: "You feel like they like you and want your business"
Cons: "Q line for boarding"

Cons: "That it said on my itinerary that I had economy class but then they still charged me $90 to check a bag. It didn’t say anywhere that my ticket was economy light. I would have bought my bag beforehand to save money but it was not clear at all."

Cons: "No meal service"

Pros: "Blanket and pillow already on chair. Pilots did an awesome job landing in a blizzard."
Cons: "No offer for headphones"

Pros: "We had a ton of space and it was so comfortable. I would fly with them everywhere I go if I could."
Cons: "Theres nothing I would say I “didn’t like”. Great experience."

Pros: "Good price"
Cons: "Poor poor poor customer service."

Pros: "Nothing out of ordinary that makes you guys stand out positively."
Cons: "I paid $440 for my ticket and additional $190 for my luggage. With over $600 worth of flight, l can’t even get a small free meal, not even a snack. That is bad. Any flight within United State, they would offer snacks, talkless of flight that is over 6 hrs. I will never fly Icelandair anymore."

Pros: "Nothing"
Cons: "The flights are never on time. We had to run thru the Iceland terminal both going and coming back as none of their flights are on time and we had a 20 min connection..plus my mom is 91 years old and it was extremely hard to make our connecting flight both ways. I will never take this airline again!"

Cons: "Such a short connection time. 45 minutes does not allow for much margin of error."

Cons: "The experience was fine other than I was surprised for an international flight I had to buy food."

Pros: "staff statues of the plane interior of the plane space touch screen entertainment program"
Cons: "-"

Cons: "The people at the airport itself are some of the most rude people I have encountered in all of my travels. Throwing my tray back at me while I was putting my shoes in it and saying “it’s not done, take it”. She bruised my stomach because I tried to stop it and grab it, and dumped my stuff, including a now broken camera. Very unprofessional and not necessary."

Cons: "No food served at all, only drinks. The cabin got incredibly hot. The flight staff were friendly so that’s a plus. Seats were very uncomfortable and when the person in front of you reclines their seat, the back of their seat is right in your face. Also, boarding was a pain. Boarded 30 mins later than the scheduled time."

Pros: "Swiss air and Lufthansa are probably better than Icelandair"
Cons: "I barely made my flight because I was rebooked to an ealier! flight via Switzerland instead via Iceland and that only three hours prior to regular departure, and without any notification on my cellphone. If I had not been more than two hours early at the airport I'd miss my re-assigned flight because it was leaving more than an hour earlier than my original flight. In the meantime I still got messages that the flight via Iceland would be delayed (which could have mislead me thinking I might have even more time than I actually had). Due to the subsequent rush at check-in my bag got pulled out by TSA and arrived two days late at Frankfurt! Meanwhile I had to travel to France without clean clothes and medication."

Cons: "No snacks"

Cons: "For the price food should be included"

Cons: "Ordered food off their website and wasn't given a meal."

Pros: "I saw a lot of bad reviews and got nervous, but I had no trouble at all. I only wish they served food..."

Cons: "Sisters bag arrived fine. Mine will not arrive until tomorrow."

Pros: "Comfortable"
Cons: "Late arrival almost missed train."

Pros: "The price of the fight was affordable at the time. Under 500 dollars for a round trip flight to Europe."
Cons: "When I checked in online with Icelandair's website I was provided with a boarding pass from Iceland to Frankfurt when I needed a boarding pass from Minneapolis to Iceland. This confusion lead to a missed flight and a unhappy customer."

Pros: "Friendly staff. Great touch screen on the seat & had a wide variety of movies to choose from."
Cons: "No 6 hour flight is that comfortable. Didn't get a chance to try any food (sleeping?)."

Pros: "Enjoyed travel videos about Iceland that you could watch before arriving."

Cons: "Did not like the fact that a 400 pound man took up hall my seat along with his."

Cons: "Missed connection by a minute and got delayed ten hours."

Pros: "In theory a short connection to the US"
Cons: "No food unless you pay Staff not very nice Transfer at Reykjavik airport"

Pros: "Assistance was available"
Cons: "Poor system. Caused excessive delay"

Pros: "Water was nice, boarding was ok, seat wasn't too uncomfortable"
Cons: "No food"

Pros: "Easy boarding. Delayed but arrived on time."
Cons: "No meal"

Cons: "Late"

Pros: "Iceland Air's stayover option is brilliant and it's great that two bags are free, however..."
Cons: "Entertainment options are slim. Of the ~75 movies, maybe half are from the Eighties, with only a half dozen newer releases. Coffee, water, and juice are free, but I hadn't read the fine print that the small meals all require an expensive inflight purchase."

Cons: "Flight was very hot and very cramped."

Read more about SWISS
COVID-19 information

Safety measures for airlines flying from Chicago O'Hare Intl to Germany

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Heightened sanitation

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