Scores according to KAYAK customer reviews
Pros: "Yes! Everything was comfortable and on time. Everyone was courteous. I had a great experience."
Cons: "They charge $50 to check my only bag."
Cons: "In a short flight, my only concerns are safety and timeliness. And I felt ok with both"
Cons: "Moré films variety"
Pros: "I was set at the emergency exit for free."
Cons: "If there was any Entertainment."
Cons: "There was no alcohol of any kind. Very strange for an international flight, even as short as it was (1.5 hrs)."
Pros: "The crew excellent the seats too close to each other but comfortable The flight to Rosario excellent, crew and seats"
Cons: "A little more leg room"
Pros: "Good"
Cons: "Food was bad!"
Pros: "DELAYED 3 hours"
Cons: "Everything"
Pros: "Boarding was generally quick and easy."
Cons: "Aerolíneas charges exorbitant prices for luggage - the 1st suitcase is $40 (USD) and additional luggage is $80 each. When purchasing tickets, it was not stated that luggage fees may apply, and when we checked the luggage we weren’t how much the baggage fees we’re until we went to another counter."
Pros: "All went smoothly and on time"
Cons: "The flight is at 5am and even when over 3 hours, all the food they offered was an alfajor (like a cookie) for breakfast"
Pros: "The price was competitive compare with other airlines for the end of the year holiday travel."
Cons: "My sit didn’t recline at all it was very uncomfortable the entire trip added to the small space for each sit and from row to row."
Pros: "Seats comfortable, till passenger in front leans all the way back."
Cons: "Pressed call light button. More than 1 hour later, crew noticed it, while serving beverages and simply shut it off without even asking what I needed. With difficulty, I got her attention and asked for her help. Announcement made before descending that seat backs should be up. Person in front of me ignored instructions. Cabin crew walked up aisle so fast she missed that and I could not catch her attention. So, seatback was in my face, a safety hazard, the entire descent. When we left, crew muttered thank you for flying us while she was looking at her phone. Did you ever feel that the cabin crew was totally useless?"
Pros: "It got us to where we were going so we could have an awesome vacation."
Cons: "Don't forget to pick up your baggage in Buenos Aires and recheck it to your final destination if this is where you go through customs. We didn't and almost didn't have our cold weather gear for our Antarctic Cruise. Also, we had to leave the international terminal and walk a pretty long distance to the terminal for Ushuaia which was originally difficult to figure out as there wasn't a lot of signage"
Cons: "I didn't get to fly aerolinas Argentina I was shunted to a different airline"
Pros: "The snack and drink."
Cons: "The boarding went in decending order starting with the high number. Also baggage claim took a very long time."
Pros: "Uneventful trip"
Cons: "Tight space on the seats."
Pros: "On time, efficient boarding, entertainment console."
Pros: "The flight wasn’t crowded, but still, the boarding was very efficiently handled. Despite a weather system moving through, the ride was quite pleasant, with only a bumper two. The flight attendants were attentive and solicitous."
Cons: "Small point, I suppose, but when i’m On a “national champion” carrier like Aerolineas Argentinas, I expect them to put their coubtry’s Best foot forward. Having noticed in their in-flight magazine that the airline had improved its selection of Argentine wines, I asked which ones they had. The flight attendant said they had no wine on board because it was not an international flight. Since we were flying from Rio to Buenos Aires, I said “What?”, or words to that effect. I thought, “This will come as a surprise to both countries.” It reminded me of a TAP transatlantic flight I took last year, which had no Portuguese wines in board, not even Port. Why don’t airlines show more pride in their country’s food and drink?"
Pros: "Took of on time."
Cons: "No food snacks on board."
Pros: "Staff was excellent"
Cons: "No reason to have dinner at 1:00 am. Just let us sleep. Too much waste with low-quality food and garbage created."
Pros: "Snacks were good. Boarding process was good. Checked bags were delivered quickly."
Cons: "Entertainment was mainly on spanish. Not many entertainment choices for english speakers. However this was not really a problem because i watched a program that was full of nature and landscape shots so it was ok even though it was in spanish."
Pros: "The snacks were ok."
Cons: "The seats on this plane were not meant for tall people. At 6'4", I was miserable on the entire flight."
Pros: "Loved that two whole meals were served! Attendants were very kind and helpful."
Cons: "The entertainment choices were kind of lame. Luckily I brought my own device. Also, I’m 5’2 and even for me, there was very little leg room!"
Pros: "Orderly, professional service"
Pros: "Nice snack"
Pros: "-"
Cons: "my flight was delayed one day due to overbooking, basically they gave my place to someone else. I lost one day of accommodation at destination and had to pay another one in Buenos Aires for which they reimburse max 55 usd, and when you wait fir reimbursement those guys move so slow you won’t believe is true, imagine you have also some people before you- i waited for 2h and 30 min and had 5 people before me. Overall Aerolineas is not a stable company so watch out when you plan your itinerary in Argentina with them i lost two flights because of them in one week"
Pros: "Nothing"
Cons: "Flight was cancelled. Unable to reschedule."
Pros: "nos dieron dos sandwich nada mas! una vergueza"
Cons: "nada"
Pros: "Nada. Una vergüenza! No pudimos viajar. Lo único bien que hicieron (porque deben hacerlo porque tiene un arreglo entre otras líneas) fue que nos mandaron por Iberia."
Cons: "Por un paro gremial nos cancelaron el vuelo dos veces y reprogramaron. Cuando llegamos a Ezeiza nos dijeron que estaba cancelado y que se te programaba para dos dias posteriores!!!! Una vergüenza. Los pasajeros somos rehenes de sus problemas internos. Típico de Argentina!!"
Cons: "Since the flight was operated by Gol, Aerolineas Skyteam priority boarding there was not availiable even there was sold as an Aerolineas Argentinas flight"
Cons: "It is appalling that having the highest possible status with Delta - Diamond - that a partner does not recognize this and does not even tagged my bag as priority unless I complained."
Pros: "Nothing."
Cons: "Hi, after made my web check in, i recibe a message of ¨Fligh Cancelation¨ the reason was a workers strike; and even i try to move my schedule, i lost a business meeting in Buenos Aires. Please help me, how i can have a refund, the people of Aerolineas Argentinas told me, to ask to the site where i buy the ticket...."
Cons: "Flight delay meant missing connection and a whole day more to complete"
Pros: "On time. Generous with the drinks ( non-alcohol)"
Cons: "Uncomfortable seat. Only titbits and drinks available for a 3.5 hours flight"
Pros: "First time first class. Not expected. Super comfortable."
Pros: "Once we were in the air everything was fine. Crew was great, flight entertainment was fine."
Cons: "Flight was delayed for about 30 minutes. While we waited in to board it blocks other gates for other passengers. There is one place to eat in the national departure area in this hotel after security and the tables hadon't been cleaned off."
Pros: "normal safe flight"
Cons: "my luggage was lost !!!! and we are still waiting for it to arrive ... it resulted in 2 days stuck in a hostel in Santa Cruz without any compensation from the airline"
Pros: "There was NOTHING to like."
Cons: "Long story short: I tried to check in the night before my flight and was told to check-in locally at the airport. I reached the airport 1hr and 45 min before my flight only to be told that while there was a reservation, no funds were transferred to the airline. As such, i would have to purchase another ticket. I tried to reach FlightNetwork USA (associated with the purchase) and their representatives were incompetent to say the least. I missed the flight. I was able to reach an agreement for a refund ONLY after the company pressured me to not notify my bank nor to file a claim as the only way to collect the funds they had taken from me. I will NEVER book through your company if you continue using FLIGHTNEWTWORK, which is a highly organized scam. Best, Sabienne"
Pros: "On time, nothing to say"
Cons: "Boarding call whas even erlier than usual"
Cons: "There was no entertainment"
Pros: "Crew was in a great mood!"
Cons: "Boarding was complicated, no clear lines for back/front of the plane."
Pros: "Comfortable seats. Enough legroom. On time arrival. Great experience."
Cons: "flight cancelled just informing me the night before departure. no redirecting, no options, no reimbursement"
Pros: "Very comfortable. Excellent staff"
Cons: "Crustless ham and chees sandwich was a little lacking but it was a short flight so ok"
Pros: "They honored my SkyPriority status from Delta and that made everything smooth. New 737, newer than what Delta flies. Hope i'"" be as pleased on the return trip."
Pros: "There food in good and the crews is very helpful."
Cons: "The seats are the worst. Very uncomfortable and without head support. No entertainment on board."
Pros: "none"
Cons: "staff can not speak english"
Pros: "Nothing"
Cons: "The food Was poor"
