Late departure- even with snow issues have not had similar problems with WestJet
7:05am Flight got cancelled and they saw fit to rebook us on a 20:30pm flight.. decided to reroute us to anotjer city in canada and down to a different airport in DC Lost my luggage from time i checked it it at 0500am yo time dflight was cancelled and rebooked at 0700. And to fike claim and travrl without jt. Worst experience ever.
No entertainment Little to no food or drinks Some crew were rude
For the trip to finish
There was no entertainment !
Some of the crew were rude no food or drinks No entertainment of any sort for long trips
Had an aisle seat.
I thought boarding was more difficult than normal with the gate configuration. Hard to hear announcements.
More leg room in business class, extra luggage
No personal entertainment, no power ports, no hot food.
Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar
Every time I would fly out in Aeromexico we never payed for luggage I don’t know why they changed their policy to charge for every bag.
Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future.
LAX supervisor from Aeromexico super rude!!
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