Find cheap flights from Chile to Texas

Find cheap flights from Chile to Texas

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Boston (BOS)
Texas
Wed 11/25
Wed 12/2
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Top 5 airlines serving from Chile to Texas

Scores according to KAYAK customer reviews

7.9
Avianca
Overall score based on 13,072 reviews
8.0
Boarding
8.0
Comfort
8.3
Crew
7.9
Entertainment
7.5
Food
Airline reviews

Pros: "Expectations were met and seats were very comfortable"
Cons: "The food quality could be a bit better"

Pros: "Snacks"
Cons: "El boarding fue en una puerta muy alejada"

Cons: "On time. Good flight"

Pros: "Monica the crew leader was excellent, always with a smile"

Cons: "Entertainment system need to be improved ASAP."

Pros: "Crew professional, available and helpful."
Cons: "Business class seats are outdated."

Cons: "Food served on plane"

Pros: "The Crew was nice"
Cons: "The luggage took for ever to arrived."

Cons: "it took too long to get our luggage in houston, over 45 minutes."

Cons: "Customer service"

Pros: "Good timing and safe plane"
Cons: "Movies coludidos be better, to much oldies. Food coludidos be improve."

Pros: "Had a row upgrade."
Cons: "They misplaced out luggage and had to wait for more than 90 minutes before they “appeared”, since the ground personnel couldn’t give and explanation of what happened."

Pros: "The crew"
Cons: "La experiencia con la conexión... tenía poco tiempo para realizar la conexión y el proceso fue lento (sin manga, escalera con personas en silla de rueda lo que hizo perder tiempo a los que estábamos en el bus esperando ser trasladados) además de las personas en tierra no fueron amables"

Pros: "Decent food on long-haul flight, and good entertainment."
Cons: "The flight crew was an hour late. Therefore our flight was delayed and we missed our connection. They then separated me and husband on our next flight and put us in the back of the plane. No one apologized once and the entire crew appeared quite indifferent and unfriendly."

Pros: "The crew was very professional and accommodating"
Cons: "TVs on plane were not working...food was cold."

Pros: "Yes"
Cons: "Be on time"

Pros: "Nice staff"
Cons: "Slow tv, overhead bins small, no personal fans, when boarding no designated spot for group f"

Pros: "absolutley nothing, total bullshit airline. Was delayed going, and was cancelled twice on return trip."
Cons: "1. Departure flight was delayed over four hours in El Salvador. Had to be put on another airline and they lost my luggage. 2. Return flight was cancelled not once, but twice. Spent over 27 hours in airport before I finally began flying. WAS NOT COMPENSATED FOR MY HASSLE and lost money on hotels and lost wages."

Cons: "Llegamos a Houston sin maletas."

Pros: "Nothing"
Cons: "Plane was switched. Seats given away. Were placed on other flights arriving to our destination 7 hours after we were suppose to. Horrible experience. We didn’t travel through city we were suppose to. Worse flying experience in years. Our seats had been confirmed upon booking which apparently means nothing."

Pros: "Crew exellent Food Ok"
Cons: "Enterteinment no working and A/C leaking to much"

Cons: "Old planes. Bad attitude of the crew. Remote unboarding"

Pros: "I don’t like surprise on a booking if I book business it shot be all flights not some of them be careful when you book with kayak there is hidden flight combination so the price looks better"

Pros: "Nothing"
Cons: "After one hour waiting to claim my bag, mine was the first to show up, but it was open. The airline staff broke the lock and took the jewels I had inside. Now, the airline is not assuming the responsibility for what they stole from me."

Pros: "Great crew, flight and, onboard service."

Pros: "Flat bed. New plane. Amenities such as a Tumi bag given out were good"
Cons: "We had seats in 6th row which was right behind the galley area where the flight attendants had their seats. One sat in left side of plane and one on right side. They talked talked talked to each other the entire flight. Not good. They we’re not next to each other so their voices were quite raised. This was th case on all our connecting flights"

Cons: "2 hours waiting at the check in with just two counters open fot most of the time. Poor English of the staff. A lot of people jumped the queue both at check in and while boatding. Total chaos and disorganization. Staff unhelpful, lax and passive."

Pros: "The price was much cheaper than other airlines so it was worth the hassle."
Cons: "Check-in at Lima was awful. The line was extremely long snaking back probably a few hundred feet. Stood in line for well over an hour. This resulted in a very rushed boarding process. Our breakfast tasted awful. I had called customer service ahead of time to check on luggage policies and everything they told me differed from what I actually experienced. The flight attendants were helpful though. Bags were handled fine."

Pros: "Comfortable seats. We were given an exit row so space was wonderful. Plane left on time and arrived early."
Cons: "Nothing"

Pros: "Generally very good but when boarding, we had to stand in a long hot corridor before actually getting on the plane"

Pros: "Comfort Seats Service"
Cons: "Food"

Cons: "They didn't give a pillow"

Pros: "Perfecto"

Cons: "The food consist only of a sandwich and a drink. Other companies give a hot meal and dessert"

Pros: "Very short stop in Salvador. Super convenient and on time"

Pros: "Las películas"

Pros: "great selection of movies...outstanding crew"
Cons: "Earphones were pretty bad, could hardly hear...good thing I had brought my own"

Cons: "It so bad to recheck at the airport. These people made people upset."

Pros: "This is my second time flying with Avianca, and is being a wonderful experience, the staff is very friendly at the airport and on the plane, flight was confortable, they offer complimentary breakfast or lunch depending what time you are flying , things that the other airlines stop doing years ago, they are also very responsable and honest , I forgot personal documents and my camera on my way going to El Salvador and inmediately they call me to let me know they had them , in general the service is awesome .!! From now on I will always look forward for flying with Avianca."

Pros: "On time"
Cons: "The plane is too small"

Pros: "I like the fact that I learned never to fly Avianca"
Cons: "Flight was delayed and caused us to miss another flight which set in motion a chain of other delays resulting in lost time and money, two things that I don't have to spare. Awful experience, I will fly united for double the price next time."

Pros: "Food was good."
Cons: "Staff in Santiago deliberately lied regarding status of connecting flight in Bogota. When I asked for clarification the supervisor was dismissive. No update on flight delay provided at gate. In flight entertainment for our row did not work on a 5 hour flight! Flight crew made no effort to compensate for the huge inconvenience."

Cons: "No fueron puntuales"

Cons: "They overbooked the flight from Santiago to Bogota so I had to travel for 15 more hours."

Pros: "The plane was good, so was the entertainment."
Cons: "We left late, lost our connection, and our bags were a day late. The ground staff in Bogota was horrible."

Pros: "Clean and professional"
Cons: "Food was lacking."

Pros: "I would say the crew is nice and boarding process was easy."
Cons: "The flight was delayed 2 hours in Santiago while on the runway due to technical difficulties. This caused my missed connection in Lima, therefore I had to wait from 10:45am to 5:30pm in Lima airport for a flight to Bogota, then after that catch another flight to Miami. I lost a whole day I had planned in Miami, arrived at 2:30AM when nobody could pick me up. Avianca didn't give me a voucher for food or transportation or even access to VIP lounges in Lima. I will never fly Avianca."

Cons: "Food. Services."

Pros: "Los empleados de.mostrador solucionaron rápidamente cada consulta y la tripulación fue muy simpática. El avión estaba en muy buenas condiciones y limpieza. Pude elegir el asiento en el checkin online lo que fue genial para.mi gusto. Una compañía que trabaja en simpatizar con sus clientes. Al.menos lo sentí así en este viaje y en las otras.conexiones saludos"

Pros: "The seat was comfortable. Snacks were good. Inflight entertainment was amazing. Boarding was smooth."
Cons: "Nothing it was perfect"

Pros: "Crew was great! Friendly"
Cons: "Monitors for in flight entertainment didn’t work."

Pros: "Crew could have been more helpful, had a 30 min layover and the gate was very far away. They could have told us directions"

Cons: "Communicating take off time!!! It changed multiple times by one three hours and ended up flying the next day!"

Pros: "Great service"
Cons: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."

Pros: "Every was great, honestly"

Pros: "Great crew, easy process overall"
Cons: "Make 1st class cheaper and give free wifi!"

Pros: "I love all the complementary stuff on flight"
Cons: "Better ear buds"

Pros: "Fact that there’s a flight available to get me-from a to b, Crew were friendly-great, cabins clean."
Cons: "Expensive, Delayed flight, unable to hear and understand boarding announcements, No WiFi, and a magazine that caters to the top 5% of passengers. Then to top it off a lost bag and over 2.0 hours spent either on hold or awaiting a call back to resolve issues with my last bag-totally unacceptable"

Cons: "Never made it on the flight"

Pros: "They were great & super friendly!!"

Cons: "In flight movies would be nice . Tight seats for 6.3 huy"

Cons: "Better food and more water."

Pros: "The A/C worked, that's about all"
Cons: "Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable."

Cons: "Delayed 3 hours"

Pros: "Good service this morning"
Cons: "All good"

Cons: "The flight attendants were unfriendly, condescending. They seemed unhappy about having to serve people."

Pros: "Immagration was fast and organized didn't take long to move through customs. Quick and smooth"

Pros: "Comfortable, but expensive flight from Seattle to Gdansk via Amsterdam. The airport is large with many shops to search for chocolate."
Cons: "The 3-hour layover was long. 2 would be nicer."

Pros: "Direct flight from CDG to IND."

Pros: "Nice Airbus plane. Due to thunderstorm in Dallas, pilot not able to leave DAL to come to fly the plane in LAX on time. We delayed around 45 minutes. Otherwise, crews were professional and efficient. Excellent movies choices."
Cons: "Boarding announcement in SFO was bad. No one can hear what the agent announced. Random sequence of boarding with confusion. In LAX, we supposed to go to a different terminal by a bus. There is no guidance out of gate to assist passengers that transfer to get on the right gate on the right bus. In AUS, there is not any announcement for luggage belt. An announcement would be helpful to new arrivals to this airport."

Pros: "The airline staff ladies were so wonderful. They were super friendly, efficient, thorough, assited the elderly on the flight, and continuously cleaned the cabin. they helped people organize the bags in overhead ducts and always had a smile. They should be the standard for service on all flights. Excellent job."

Pros: "First Delta experience in many years. Overall positive but not spectacular. A350 has suite doors, nice and private."
Cons: "Crew is not flexible with on-demand dining. Not sure if this was this specific crew member who couldn't be bothered or if Delta is behind other long haul airlines on this. Lay flat business class seat on A350 are very firm. a mattress pad would have made the flight much more comfortable."

Pros: "On time"

Pros: "Late, crowded, bumpy"

Pros: "Everything but the consistent delay"
Cons: "2 hour delay and it being the last flight out of LAX."

Cons: "Crew was grumpy and Curt. Seats still smaller than a kindergarten class, and didn't even serve water."

Pros: "On time departure/arrival despite weather in Atlanta. Always a fan of free messaging and choice of snacks."
Cons: "Delta needs to invest in their gate area at ORD. Understand it’s not a hub but it’s a key business/leisure destination. The MD-80s are ok for a short hop but over 1 hour unless you’re in Comfort+, it’s tight."

Pros: "great flight , on time, great service"

Pros: "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."

Pros: "On time departure, actually got to Cabo early."
Cons: "The seat in front of mine had a broken reclining lock mechanism and the passenger kept trying to switch from recline to sitting up and it wouldn't latch in the upright position, so he kept jerking the seatback up and down for the entire 4 hour flight. Also the rows were so tight, and seatbacks were so close together, that the reclining seat in front of me was 6 inches from my face."

Pros: "Food available for purchase. Entertainment system."

Cons: "Everything!"

Cons: "Customs officials are incredibly un-helpful and slow. I almost missed the next flight because of how slow was that part. I hope Delta can speak up for the passengers, because we cannot express that to these rude people."

Pros: "nice people"
Cons: "need more free food and drinks"

Cons: "Couldn’t pick my seat"

Pros: "Almonds"
Cons: "Seat, did not get upgraded"

Pros: "The entertainment system"
Cons: "That one flight attendant brushed me off with a wave of her hand... SUPER RUDE!"

Cons: "We were delayed due to the air conditioning not working. So, it was a tad warm in the cabin. It would've been nice to have someone coming around with water making our delay a little more comfortable."

Pros: "Nothing"
Cons: "Delay and inoperative Sattelite TV"

Cons: "Mechanical failure had to switch planes an hour and 20 minutes late"

Pros: "Friendliness of staff. Second flight was a newer plane - sweet!"
Cons: "For a long flight perhaps a little more in the snack department."

Pros: "Crew was friendly and helpful. We got a free dinner with wine and free breakfast. Everyone got pillows and blankets."

Pros: "We were traveling with a 4 month old lap infant, and the crew went out of their way to warm bottles and be friendly in general. The plane was clean and comfortable, and on this leg of our trip the entertainment system actually worked!"
Cons: "The only bad things were those that were totally out of Delta's control: weather delays and absolutely nasty and rude TSA agents who seemed to understand neither the concept of their Pre-Check system (no dedicated lines and no priority) nor the fun of traveling with an infant."

Pros: "They ran out of food on the plane"

Pros: "I liked: After check-in, I was given luggage sticker and told that luggage will be collected in Hyderabad which is my last destination, same was printed the sticker."
Cons: "I didn't like: While transition from Mumbai to Hyderabad, i was told to collect the luggage in Mumbai and check-in again which made so worried and confused."

Pros: "Within Europe KLM short flights are very good. They give you a snack and something to drink without charge."
Cons: "Seats,are a little tight but like most other airlines."

Pros: "great"

Cons: "seats in business class seemed old and tired not much legroom"

Pros: "Comfort seat upgrade. Access to Virgin Lounge in London. Food was very good."
Cons: "Video system on plane had too many commercials."

Pros: "Yes. Was excellent."

Pros: "It whas comftable"

Cons: "The breakfast- scrambled eggs and little hotdogs. Relatively tasteless."

Pros: "the price"
Cons: "The attendants were in a bad mood and/or unhappy with their jobs. Short answers - not very friendly, but this isn't uncommon on Copa flights. I give them a "zero" on personality."

Pros: "Very good experience and very good airlines"
Cons: "All is been very good"

Pros: "The service"

Cons: "food will be better."

Pros: "Much better than other airlines. Food was great (taking into consideration it is plane food), web checkin is very simple and organized boarding."

Cons: "More leg room"

Pros: "The friendly service provided by the staff on the aircraft and in the terminal."
Cons: "Nothing in my opinion overall an excellent experience."

Pros: "Schedule and boarding"
Cons: "Better food"

Cons: "7 hours late. It was supposed to leave at 7pm, it left the gate at 2:30 am !!! Zero sleep. Gave a $10 voucher"

Pros: "I really liked the crew"
Cons: "The entertainment was really poor, I didn’t have many options. In the second flight, it didn’t have a monitor, so you’d have to watch things on your devices, but to do so, you needed the company app installed in your device before, which I thought it was inconvenient."

Cons: "I was in line 1.5 hours before my flight and was told that I had to take the next flight. There was even another passenger behind me who apparently made the flight. The lady behind the desk appeared to be junior staff and had to wait numerous time to ask her co-workers for help. By the time they helped her, she told me that it was too late to make the flight (even though I discovered later that the departure time was even postponed)! As a result, I arrived in Medellin 4-5 hours later than planned, causing me to miss a tour that I had scheduled for that afternoon, for which I was not refunded. First time using Copa Airlines was unfortunately not a good one."

Pros: "Alll"

Pros: "Lots of food during the flight."
Cons: "Plastic cups were really small. I would like a bottle of water."

Pros: "Flight always on time, staff are very friendly even with the language barrier sometimes."

Pros: "The flight from Panama to San Francisco was very good. The only complaint I have is the food, which is too simple and it could taste a little better. All my flights were on time and arrived in time at the destinations. They have an excellent option for entertainment with good movies and documentaries."

Pros: "Crew were nice and polite"
Cons: "Business seats are less like Business and more like a better Premium Economy seat."

Pros: "Clean, courteous, respectful and comfortable!"
Cons: "Vegetarian meals were served with bread that was not fresh"

Pros: "Comfortable and puntual"

Pros: "Great price"

Pros: "Crew was outstanding! Pleasant, helpful, and professional, smiling even when dealing with difficult passengers."
Cons: "The sound with the headset faded in and out and was scratchy sometimes. I gave up."

Pros: "There’s a glitch on this page that is not allowing me to select 5 stars for my overall rating but everything was FABULOUS! Sweet attentive sharp staff. Would definitely travel with Copa again."

Pros: "Is one time"

Pros: "Food was plenty"

Pros: "My experience with Copa is that they are efficient yet customer friendly and changing planes in Panamá on trips to South America is usually quite convenient."
Cons: "Copa has a tendency to leave the "Fasten seatbelt" sign on for long periods of time, even when there is little to no turbulence. This makes it difficult to know when to move around which is unfortunate on a 6+ hour flight."

Cons: "Older plane with less room from Chicago to Panama, but other than that everything was great."

Pros: "Nothing good"
Cons: "My connection flight arrive extremelly far from the bogot flight gate, very few movies, poor comfort. I wouldnt recommend copa to anyone"

Pros: "efficient and good service"

Pros: "Crew was frieo"
Cons: "They ran out of the different food options and drinks. I"

Pros: "Fast boarding"
Cons: "Hour+ delay that could have been sped up; staff was not very accommodating."

Pros: "Airplanes seats"
Cons: "No dinner was served"

Cons: "from Panama to Medellin they could not regulate air temp, hot, cold hot cold.."

Cons: "Very delayed Remote boarding door Delayed 1,5 hours"

Pros: "No breakfast. Rude flight attendants. Someone got sick and they wouldn't let people move up front and instead blocked off the whole back of the plane."

Pros: "Land personnel and cabin crew are friendly and answer all your inquiries. Service on board is excellent. Economy class is comfortable."
Cons: "Windows sadly were not clear, and I love taking pictures and looking the landscape as we go by. Everything else was super."

Pros: "Boarding was very easy and fast"

Pros: "I was bumped from an overbooked Copa flight and was offered another that would get me home at 1am (rather than 3pm) or an overnight stay and a flight the next morning. Instead of trying to find a way home from the airport (a 1+ hour ride) in the middle of the night, I opted to stay in Panama overnight. Copa put me up in a very nice Sheraton in downtown Panama City with a pool, several restaurants, a casino... They gave me $20 per meal I'd be staying for (lunch, dinner, and the following breakfast), arranged a shuttle to and from the airport, and, the best part, a $1000 voucher for future flights with Copa within the next year - enough for two more round trip flights."
Cons: "Communication was minimal or false. When I checked my bag, the agent told me that I was being placed on standby because of a weight limit on the plane. She assured me that the flight wasn't full and that I would absolutely get a seat. When I got to the gate, there was minimal information available, but about 12-15 people were on standby, including two families of 4 and 5 people. The agents were ill-informed and didn't immediately explain why so many of us were on standby and whether anyone would make it on the plane, or what the other options were for those who wouldn't make it on the plane. Eventually four or five people boarded, another few got moved to a later flight, and 6 including me were put up in a hotel. Betzy, a gate agent for Copa at Tocumen, was absolutely wonderful and so helpful and informative with all of this."

Cons: "Our flight was in two (2) segments. One from Santiago, Chile to Panama City, Panama and, two from Panama City, Panama to Boston, MA USA. Our flight from Panama City, Panama to Boston, MA USA was cancelled due to snow. Not the Copa fault; however, rebooking the flight from Santiago back through Panama to Boston was very difficult even though we call the day prior after noticing the cancelled flight on the Copa website. We were successful; however, it took multiple calls and multiple delays on hold to make it happen. No e-mail confirmation was ever received; however, we were able to confirm the flight via the website. We were also unable to confirm the flight status on the website. Maybe it was a special flight or something, but from the customers view, it was discomforting."

Pros: "The crew was friendly and helpful"

Cons: "No coffee :("

Pros: "Entertainment system was pretty good"
Cons: "2-hour check-in line in Santiago, with clueless employees Further 50-min delay of the arrival time for the flight"

Cons: "Flight was overbooked had to stay an extra day and take a night flight. Very disappointed"

Pros: "Nothing. I was at the airport for 5 hours, they overbooked the flight by 20 pleople. I had to get a cap voucher and call COPA for 4 hours the next day to try and get another flight. They eventually put me on an American flight."
Cons: "Everything. Poor customer service, unprofessional, and I did not get on the flight, and it took hours to rebook with them. I will never fly this airline again."

Pros: "Good entertainment, decent food, it was very good all around!"

Cons: "The staff at Copa are courteous, and they helped with accomodations overnight in Panama."

Pros: "Great airline"
Cons: "Include gluten free meals for 5+ hour flights"

Pros: "I enjoyed the quickness of the flight and the attentive staff for getting everyone beverages and snacks."
Cons: "Na"

Cons: "The plane was a little old and the phones was dirty"

Cons: "Lunch should have been served. Not a cereal bar and a drink for a three flight at noon."

Cons: "The airline’s contact phone lines are never answered you are left to n hold for ever I gave up after 30 minutes hold"

Cons: "Crew"

Cons: "I was charged us$29 for a checked in luggage (within weight limit) because I used kiwi.com . I don't think it's acceptable."

Pros: "Flight departed and arrived at the prescribed airports; nice crew."
Cons: "Pretty much everything else. Severely limited beverage offering: Forget alcohol of any kind, there are only four choices: coffee, water, coke, and sprite. Check the baggage fees!! Even on international flights Aerolineas Argentinas sees a need to charge baggage fees, even for the first bag."

Cons: "The food was horrible"

Cons: "NOT BROKE BOTH OF MY LUGGAGE NEXT TIME, if ever I have to use that airline again. They destroyed my luggage and didn't recognize a thing."

Pros: "The quantity of food was pretty good. The entertainment options very fun."
Cons: "The announcement at 7am could have been avoided. It woke people up."

Cons: "Very good service"

Cons: "Better entertainment for the long flight"

Pros: "The crew was rude and unprofessional, I have been in many flights and I have never encountered a crew like the one I encountered with aerolíneas Argentinas. My mom got very sick and they completely ignored us"
Cons: "The crew"

Cons: "They damaged my suit case."

Pros: "entertainment and service was very good!"
Cons: "We got stuck for a while on the way out."

Pros: "Great flight!"

Cons: "I didn't get to fly aerolinas Argentina. I was shunted to a different airline"

Pros: "Average flight. Had take bus and wait under rain on runway to board"
Cons: "I didn’t like the $233 in airport charges to be able to fly same days than original schedule (fare was originally $500 for a flight that is usually $150). Airline said airfare.com changed ticket with no authorization and ticket had to be reissued or flight dates changed. Airfare.com said it was the airline’s deed and beyond their control. Either way, they both make money out of this, and it was unforeseen for me, even after talking to customer service 12 hours before flight, and confirming all was fine. No one wants to be responsible about this but me and my wallet, then it sounds like a scam with forced payments. —- if kayak allows these type of charges to happen through their partner policy, then I’ll start booking directly with (other) airlines and take the intermediary out forever."

Cons: "The flight was overbooked Until.last moment we did not know if my husband would travel or not We paid full price those tickets Very disapointing"

Pros: "Right on time"
Cons: "Nerrow"

Pros: "Everything was great. No problems at all. Very professional staff!"
Cons: "My only complaint was the food was loaded with carbs. Bread more bread and lots of sugar. Other than that everything was fine...."

Pros: "Snacks were good. Boarding process was good. Checked bags were delivered quickly."
Cons: "Entertainment was mainly on spanish. Not many entertainment choices for english speakers. However this was not really a problem because i watched a program that was full of nature and landscape shots so it was ok even though it was in spanish."

Cons: "As a couple we shared one suitcase of 22kg and were asked to pay access baggage fee while each of us could check in 15kg ? Why?"

Pros: "good movies"
Cons: "cramped space because I'm very tall. I went to talk to aerolinas that I wanted an emergency seat because of my height but they didn't change the seat and while in flight I saw the seats were empty and moved but was kicked out by crew members who didn't care I was in great discomfort."

Pros: "Easy boarding. Made up time in the air for delay on runway."
Cons: "They need to stop serving ham and cheese on these flights. There are people that do not eat ham for religious reasons. Either have a vegetarian option or serve only vegetarian."

Pros: "For some reason - no explanation - they pulled me from the back of the line and expedited my boarding."
Cons: "Rrading light didn't work. Food OK, not very good. Seats very tight, really cramped."

Pros: "-"
Cons: "my flight was delayed one day due to overbooking, basically they gave my place to someone else. I lost one day of accommodation at destination and had to pay another one in Buenos Aires for which they reimburse max 55 usd, and when you wait fir reimbursement those guys move so slow you won’t believe is true, imagine you have also some people before you- i waited for 2h and 30 min and had 5 people before me. Overall Aerolineas is not a stable company so watch out when you plan your itinerary in Argentina with them i lost two flights because of them in one week"

Pros: "Small airport. No hassle."

Pros: "Nice new plane, excellent and friendly crew."
Cons: "Left 20 minuets late for some reason, nobody knows why or ever informed anyone. We all just sat at the gate looking at the airplane."

Cons: "Seats are small. Seat in front of me was broken. Person spent 9 hour flight in my lap. Entertainment system did not work."

Cons: "Flight attendants were no where to be found when called. It was pretty much self service. When going around with drink/ food cart, as if we were burdening them. Seats were extremely tight, uncomfortable and I'm very petite. Never flying this airline again."

Pros: "Todo"

Pros: "Beautiful plane. Luggage pick up was very good and fast."
Cons: "At check in the employees were chatting with each other while we waited excesice time in an extremely large and slow moving line. too little space between one seat and the next one."

Pros: "Everything went according to plan. Tough to beat that."

Pros: "rude flight attendants"

Pros: "They acomódate my self on emergency seat right away, because I'm very tall and I really appreciated that. Service on board, were very attended at all the time and they tried to do the best with what they have."
Cons: "Blue headphones were not only working improperly (only one was with sound) but also short on stock. Seat was very tight."

Pros: "Flight being on time"
Cons: "Considering we flew business class Dinner on flight EZE FCO was poor Breakast on flight FCO EZE was very bad (poor variety, bad bread, hot dish was offered together with the rest when there wasnt room on the table) only a bit of butter and a tiny marmelade offered. Definetely not a business class service, more like a economy plus service boarding should be a bit more organized Child meal should be assigned inmediately when you book a child, not upon request"

Cons: "I was seated in the exit row and stowed my bag securely under the seat in front of me. As we pulled away from the gate, three of the flight staff "accosted" me in Spanish, and told me I had to stow my bag overhead; since the flight was full, there was no room for my bag overhead so the one English speaking flight attendant told me I had to move my bag and me to another seat. He thrust an emergency card- in English- in my face and I was shuffled to a seat across the aisle. Lunch pox contained a sandwich with some kind of meat and cheese. Drinks were room temperature. Several passengers were standing in the aisles when the plane pushed back from the gate and numerous seats were still in recline position when we took off."

Pros: "the crew memebers were nice"
Cons: "waited too long to board the plane as well as had everyone in line and they started calling by seat numbers, it was just a big mess"

Pros: "Punctuality, clean plane."
Cons: "Very poor food.. no in-flight entertainment. Tight seating. Service offered would best qualify as "no-frills"..."

Pros: "In general the customer service was excellent"
Cons: "I didn't like time to recovery the baggage. Was 70 minutes"

Cons: "small portion on cofe / wine"

Pros: "Food was ok"
Cons: "Very tinny the space for a long trip"

Cons: "It seems like there is no simple grasp of what priority luggage means. It means that it should be handled first and that it would come out first on the carousel. This did not happen and caused significant delay in our departure."

Pros: "The airplane was a newer one that was very comfortable."
Cons: "Aerolineas staff was very rude during airline strike"

Cons: "Delayed 1:45- missed my connecting flight"

Cons: "flight cancelled just informing me the night before departure. no redirecting, no options, no reimbursement"

Pros: "Our first flight of the day on Aerolineas, from Salta to Buenos Aires was delayed an hour. We were supposed to have two hours in AEP (Buenos Aires), to connect with our international flight to Rio de Janeiro, but ended up with only 1 hour from landing to takeoff. Because the tickets were booked separately we had to collect our bags and recheck them. But the baggage claim area was packed with people and there were two flights before ours lined up for the belt. We knew it would be at least half an hour just to get the bags... it was too tight. So I went to the Aerolineas desk and a nice woman checked the status and referred me to the Customer Service desk. The man there made some calls and assured me that they would pull our bags and put them on our flight to Rio. He told us to go directly to the gate. We did, and needed every minute to go through customs and arrived just in time for boarding. Amazingly, our bags were there when we arrived in Rio, and we were very happy that we made it with our things!"

Pros: "Not much"
Cons: "It was like 3 hours late"

Pros: "Everything ok"

Pros: "The crew was very kind."
Cons: "We had a delay of o ver 1,30 your for departure and no one gave any explanation nor excuse."

Cons: "Tight seating for a tall person. Screaming child for the entire flight!"

Cons: "Mas separación entre pasajeros"

Pros: "The plane works"
Cons: "Food"

Pros: "Everything was great thanks!"
Cons: "Nothing really."

Pros: "The new plane. The food."
Cons: "No entertrainment system the whole trip. The flight was delayed over an hour due to overbooked flight."

Pros: "Boarding was ok, but I was traveling on business clas and service, seat comfort, and food was really mediocre."
Cons: "My seat had the arm rest as well as the cup tray all cracked. Service by the crew members for the business class paxs was really mediocre and very poor."

Pros: "I fly a lot for business so I have seen my fair share of issues. I can honestly say AeroMeixco compares to a bad budget airline in the USA if anything goes bad."
Cons: "Hard to believe a national airline can be so unorganized. When you ask staff why the info board does not get updated or HAS WRONG INFORMATION, they just shrug it off by saying “This is Mexico, sorry”. Truly inexcuseable. Even their website has wrong “real-time” info; showing the flight is in Mid air while we are trying to find out which gate we should go to. Never again."

Pros: "Nothing"
Cons: "Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket"

Pros: "Trip was fine, food was good. Loved we each had our own tv and headphones."
Cons: "Lost my luggage. It was sent to Los Angeles instead of Portland. Very very disappointed."

Pros: "All my connections were on time, and my luggage came so fast! No problems whatsoever."
Cons: "The food is not great."

Pros: "Check in process fast and friendly."
Cons: "Screens did not work at all, just a sandwich on a 5 1/2 hour flight, bathroom doors did not lock, overall a poor quality flight."

Pros: "Choice of beverages was good, flight attendants impeccable."
Cons: "I was in Classe Premier. My seat was extremely hard to recline and my let rest wouldn’t extend. Very uncomfortable 2 and a half hours."

Cons: "was forced to switch seats by a stewardess from my window to an aisle because some people wanted to sit together on a 9 hour red eye. really pissed me off as I bought the ticket early because I could get a window seat for this. I had been assigned thr window but didn't want to cause a scene."

Pros: "Not much"
Cons: "Cabin crew was late, delaying the flight over an hour. When we arrived at the gate the ground crew acted like this was the first plane they’ve seen. Scrambling all over, everyone talking frantically on their cell...keystone cops"

Pros: "Always comfortable, so much nice leg room than other airlines, always great food and drinks, and best of all the service is outstanding!"

Cons: "Not being able to get checked in onn a more timely basis. The long and slow line when you were finally able to check in."

Pros: "They had good movies in the plane"
Cons: "There were two runways in Mexico City and one was under maintenance so it took a long time from the moment we landed to the time we were able to get out of the plane. Then, they took our check-in luggage from the plane and it went through an inspection (bag by bag), so this caused another hour delay. After that they gave us our check-in luggage for us to take it to another location (to another floor) within the airport to be checked-in again. They wanted to charge us $20.00 additional per check-in bag even though they were half of the weight limit. After we complained, they dropped this charge. Due to all the delays we lost our connection and we had to book another flight. Not a good experience. We will never make a stop in Mexico in the future."

Pros: "They had good movies in the plane"
Cons: "There were two runways in Mexico City and one was under maintenance so it took a long time from the moment we landed to the time we were able to get out of the plane. Then, they took our check-in luggage from the plane and it went through an inspection (bag by bag), so this caused another hour delay. After that they gave us our check-in luggage for us to take it to another location (to another floor) within the airport to be checked-in again. They wanted to charge us $20.00 additional per check-in bag even though they were half of the weight limit. After we complained, they dropped this charge. Due to all the delays we lost our connection and we had to book another flight. Not a good experience. We will never make a stop in Mexico in the future."

Pros: "The 787 leg from Santiago to Mexico City was fine. The 787 Dreamliner is a comfortable ride."
Cons: "The smaller plane used for the MEX to DEN leg had less entertainment options and no wifi."

Cons: "Embraer aircraft. imposible to get an upgrade"

Pros: "We got an upgrade to 1st class. However because it’s an older plane, 1st class was just recliner seats. This was an overnight flight, so anything helped. It would have been nicer to have seats lay further back in 1st class. We did not have food since we slept the whole way."

Pros: "The crew was really nice"
Cons: "The plane does not have any entertainment"

Cons: "On my way to Lima I flew through Mexico City. It took over three hours to get through customs and caused me to get to my gate minutes before the flight closed its gate. For this reason I made note to upgrade my flight so I could be close to the front of the plane and get to customs as quickly as possible. Aeromexico made me check my bag which is the SAME bag I came down with. Same size, same Weight. Their reasoning for this was because they had a full flight, yet I had paid extra to upgrade in the first place and their policy states you can bring on one carry on to store in the overhead. I'll likely miss my connection due to this. I will never fly Aeromexico again."

Pros: "Best seating I've ever had flying coach on a long (8hr) flight. Boeing 787, great airplane! with the exception of the awful food, great flight."
Cons: "bad, bad food. terrible chicken dinner, even worse pasta, no salt and pepper, a bun that tasted and looked dried and tasteless, no butter."

Pros: "The flight was not crowded so had plenty of room. Entertainment was just ok."
Cons: "The food was not very good. Pasta with nothing on it."

Pros: "Nice crew, free drinks"
Cons: "Food (pasta) was terrible, not a comfortable plane for an overnight flight. I'm small, just over 5ft and 110lbs (50kg) and I was uncomfortable the entire flight, couldn't sleep even 5 minutes."

Pros: "Everything was on time and efficient. Boarding and de-planing went by quickly. The staff was really friendly and there were great movie options that made the flight go by quickly."
Cons: "The food wasn’t stellar but it was fine. I’m vegetarian so it would’ve been nice to have had a vegetarian option, but nontheless, I was grateful that a meal was provided as many airlines no longer offer complimentary meals."

Cons: "The food"

Pros: "Crew was very friendly.. food was really good."
Cons: "Older plane no monitor in the head rest and uncomfortable seats."

Pros: "Technical difficulties"
Cons: "Waited 7 hours"

Cons: "I was told at the check in counter that I had to pay for baggage even though I had made the trip from Chicago to Santiago via Mexico City ten days prior and was able to check two suitcases without having to pay for baggage. Also, both of my suitcases were damaged during this flight."

Pros: "Thank you"
Cons: "Eveything ok"

Pros: "Super friendly staff, on time, easy check in, and no complaints!!"
Cons: "No complaints!"

Cons: "the only food served to us during the fly was a breakfast which one was the combination of black beans with eggs which was rotten and smelling very bad ...."

Pros: "A few seat empty xso we all could stretch"

Pros: "lucky for us the plane I boarded was also headed to Mexico City. They allowed us to stay on the flight and we made our connecting flight in Mexico City"

Pros: "Everything nice fly Ride on time"

Pros: "Meals provided on plane. TV on every seat, flight crew very good"

Cons: "I got the last seat on the plane, and it smell pee all the way. Disgusting."

Cons: "I was coming from colombia were I can take 2 bags free of charge then I was charged from mexico to NY for the second bag, this is unexpected and just seams wrong. the people were not helpful at all."

Pros: "The crew is always kind and helpful, and notorious airplane food was actually a joy! We were fed so well, we had leftovers for later. The individual screens had a good choice of movies and music. The Dreamliner 787 was quite nice. More legroom than other planes, an abundance of bathrooms and open space to stand up for a while (and rock your cranky toddler!)"
Cons: "I had no problems with the flight at all, but it wasn't as nice as the trip down. They both said they were Dreamliner 787s but on the way down the airplane was amazing! The overhead compartments were the best, lots of head and leg room, and the electronic tinting on the windows was really cool. The return trip was on the same kind of plane but it seemed just a bit older, with less room and older window shades. Not a huge deal, just not as amazing as the other plane."

Pros: "-Entertainment System was good, enough variety to cater to all ages -Seats were comfortable (enough) -Crew was nice -Boarding was quick and easy"
Cons: "-Food was awful. Didn't expect a 5 star meal, but it's hard to give a good review when the salad tasted like plastic and the lasagna they gave out was still raw -Pillows are too tiny, did not come on all flights (took 4 in total) -The earbuds were awful, extremely cheap and an uncomfortable fit -On my flight back from Mexico City to NY, my screen would keep turning off every 8 minutes, as if on Standby"

Pros: "Snacks and drinks are greatly appreciated!!"
Cons: "Our flight was delayed 2 hours and nobody told us why!"

Pros: "Seats comfortable and entertainment was enough to keep us distracted for 8 hours."
Cons: "Food was terrible. Flight was delayed by several hours and the explanation from the pilot was that they were told to go to the wrong airport. Check in was a mess and took us more than 1.5 hours and they changed my booking without notification. Connecting through Mexico City was inconvenient, frantic and overwhelming. My luggage arrived with sticky oil all over it but there was no time to complain or clean it due to the delay in connecting flight."

Pros: "Crew was pleasant, food was adequate. Smooth flight."
Cons: "Flight from SCL to Mexico City I had an awful seat, it did not decline more than an inch and was right next to the bathroom. I tried to change seats right after I checked in but was not able to and customer service could not help since I was in the 24 hour window."

Pros: "Crew was rod. Need more people to help check out people"

Cons: "The crew was so unpolite they did not let me board because apparently i was late and instead of helping me connect with another flight they told me they could not do anything...the crew at the checking was so rude...i missed my flight I will never use this airline again Delta was much better"

Pros: "The service and experience were phenomenal"
Cons: "N/A"

Pros: "The US staff from Aeromexico was excellent."
Cons: "the customer service outside the US was bad. And to make it even worse the representatives and staff had NO idea of any airline rules and regulations. Especially when being a platinum member in the skyteam alliance, which aeromexico is part of - the airline should try to provide quality service and not be rude, unknowledgeable and show attitude"

Cons: "Airline was trying to charge additional fee for seat,"

Cons: "The desk worker at Mexico city Airport ignored me while standing directly in front of him.I had to apprach him first.customer service should require a greeting and "how may I help you"...I asked for a seat change ..by window .he made the change but did not tell me it was the last seat on plane.would have appreciated this information prior to agreeing with change M management needs to educate the staff at the Mexican Airport proper customer service. The gentleman name was Ismael.,thank you."

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