Daily cleaning, installation of cabin HEPA filters on flights from Cincinnati to Jordan
|April||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$1,140||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Jordan has reopened its international airport.
All arriving travelers aged 5 or older must have a medical certificate with a negative Coronavirus (COVID-19) PCR test result issued a maximum of 5 days before arrival. Those without a medical certificate will be subject to medical screening. Travelers will also be re-tested on arrival, and will need to pre-pay the cost of 40JD (approximately $56) online in advance of their flight. Foreign/non-resident travelers must also have a full medical insurance coverage for the duration of their stay. All travelers must complete an electronic application form 24 hours before departure at visitjordan.gov.jo. They will receive a confirmation code via email. They will also need to install the "Aman" app for contact tracing while in Jordan.
Travelers who have been in, or transited through, a green classified country or region must have a PCR test taken within 5 days prior to departure, and bring the results of the test with them to Jordan. Travelers will take a second PCR test in Jordanian airports and will wait in designated areas at the airport until test results are available. If the test result is negative and the traveler has not been in contact with an individual who has tested positive inside the aircraft, the traveler will be directed to passport control and will be free to enter the country. In case of a positive result; travelers will be treated according to health protocols outlined by the Ministry of Health and will be transported to one of the approved hospitals for treatment. If the individual is non-Jordanian, they will bear their treatment expenses; however, all passengers are required to carry private international health insurance policies.
Arriving passengers who have been in contact with a positive case inside the aircraft, and who are classified as “people in contact” can either return on board the same aircraft, if possible, or quarantine themselves at their accommodation for 7 days. Another PCR test will be taken on the 6th day of their arrival; if the test result is negative, the quarantine ends after 7 days.
Travelers who have been in, or transited through, a yellow and red classified country or region must have a PCR test taken within 72 hours prior to departure and bring the results of the test with them to Jordan. Travelers with a valid negative COVID-19 PCR test result will be subject to a 7-day home quarantine and a negative COVID-19 PCR test upon arrival at the airport in Jordan. However, non-Jordanian nationals who both test positive on arrival at the airport and have valid health insurance will be sent to a quarantine facility at the Dead Sea or a private hospital. In the case that an individual’s insurance does not cover the complete costs of hospital care for the duration of the illness, the Government of Jordan will return the individual to his or her origin country.
Strict quarantine rules are in place depending on the country of origin. The list of affected countries and regions is reviewed every 14 days.
Airline crew are subject to quarantine until their next flight.
There are currently 65,373 active cases of COVID-19 diagnosed in JO and 2,626 deaths as of Nov 29 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Jordan.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Jordan is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Jordan with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Jordan up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "On March 4, my wife and I made a flight from New York to Sydney with a transfer in Doha, Qatar. We flew the Qatar airline business class. Everything was great despite a very large flight. New plane, very clean. Wide comfortable seats turning into a large comfortable bed. Great menu and good wine list. All staff are professionally trained and very friendly. All this made this flight very comfortable and we were not tired."
Pros: "Good service from the crew and food was good"
Cons: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"
Pros: "Service and entertainment"
Cons: "On boarding and on time departure"
Pros: "The food and entertainment"
Pros: "Qatar Airways is the best first class airline in the world hands down"
Cons: "Nothing they do a great job!!!"
Cons: "I truly enjoy this airline! No complaints"
Pros: "was the seat super comfort"
Cons: "if the have variety of food provided will be better"
Pros: "Crew was very friendly"
Pros: "Friendly Crew, good entertainment possibilites."
Cons: "Everything has a plastic holding purse."
Pros: "The service was perfect the aircraft was clean and tidy. The pyjamas were a great added bonus and comfortable."
Cons: "There was nothing to complain about."
Pros: "Flight not full, so space to move. Great service"
Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Pros: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Cons: "TOOO long."
Pros: "Excellent entertainment very friendly crew"
Cons: "Nicmze clean aircraft with goods legal room in economy"
Pros: "Entertainment is very good"
Cons: "it felt like sitting in a sardine box"
Pros: "Food service was good"
Cons: "Flight was delayed leaving LAX and was about an hour late to arrive at Doha. Fortunately, despite the 45 minute window for connection, I managed to get my connecting flight to Islamabad thanks to good support from ground staff in Doha"
Pros: "Service, seats, beds, food, entertainment, EVERYTHING !!!"
Pros: "Staff is friendly"
Cons: "The seats are tight and I am a slim person"
Cons: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."
Pros: "Small airport"
Cons: "Transfer is inconvenient."
Pros: "I actually loved everything about the entire flight experience. Everything was awesome (Minus a 1-hour airport delay that was out of control of the airlines)."
Cons: "Nothing. Seriously. Tasty food, good movie selection, plenty of legroom, pleasant flight attendants, comfortable seats... good stuff. :)"
Pros: "The Qatar crew was great and the entertainment was on point."
Cons: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"
Cons: "Everything was disappointing"
Pros: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"
Cons: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"
Pros: "Staff were professional, food was good and seats were comfortable."
Pros: "The check in crew needs training and learning the international rules Also they are missing kindness"
Cons: "Need completely replacement with expert crew"
Cons: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."
Pros: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Cons: "Entertainment - screens are not user friendly and bad visibility in day light"
Pros: "Flight attendants were very efficient and really took care of us."
Cons: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."
Pros: "Excellent customer service, smooth boarding, good food."
Cons: ""Enhanced" screening at Doha airport not only was more invasive but also held up passengers until end of boarding."
Pros: "Lots of space as the flight quite quiet. Very friendly staff."
Pros: "I flew from LAX to Dhaka Dec 18th and had a great experience. Staff was very helpful -- I was given the opportunity to re-arrange my bags, to avoid a baggage fee. Excellent entertainment options. New and comfortable planes."
Cons: "Had a bit of a delay getting checked in at LAX, as they only have one counter, and weren't open when I first arrived."
Pros: "Cabin crew courtesy."
Pros: "The entertainment and food was great. The service as well. They are very attentive to any request."
Cons: "When it was time to leave Doha, Qatar there was a massive delay which caused us to be late for any upcoming transfer in BKK. That told me that my would be delivered the next day. I am currently trying to figure out whether they have my bags or not."
Pros: "The crew is very kind and friendly. Seats on the A330 are more comfortable than on 787, was lucky with exit row this time. Boarding in Stockholm good while in Doha a little messy. Gate staff not so friendly in Doha. In Stockholm checkin was excellent!"
Cons: "Seats on 787. Food in general with chicken main and bread from Doha very poor."
Pros: "Almost every thing except TSA searching"
Cons: "TSA part"
Pros: "Everything were good"
Pros: "There was a lot more leg room than I'm used to, and the staff were very pleasant and helpful."
Cons: "The seats were a little narrow and maybe it's because of buying through kayak but I didn't have any options for food as a sanctimonious vegetarian. Movies a little old but they had Die Hard and Office Space so who cares, baby?"
Pros: "The entire experience was truly great! Crew is very professional, friendly, and accomodating! Very comfy plane, great food and a wide variety of entertainment!"
Cons: "Everything was great!"
Pros: "The Dreamliner is the best plane I’ve ever boarded, it was used for this short flight."
Cons: "Could not check in online, had to get the boarding pass at the airport."
Pros: "ماشي حالها كرحلة قصيرة"
Cons: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"
Pros: "ماشي حالها كرحلة قصيرة"
Cons: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"
Pros: "ماشي حالها على رحلة قصيرة"
Cons: "المقاعد قريبة على بعض الطائرة غير نظيفة لا يوجد تسوق حر على متن هذه الرحلة وتأخرت الطائرة نصف ساعة للاقلاع"
Cons: "after one hour delays and half hour flight the rented aircraft had to fly back to the airport for technical issues , the next flight was seven hours later . During this time there was poor communication and terrible service. The inbound flight was also delayed for almost two hours and the same story of bad communication and worse service . I have been flying for a long time with RJ and I can say for certainty that its one of the worst airlines out there. I kept my hope all these years till I finally gave up. They will never improve or learn from their mistakes"
Cons: "Timing Even though the was rescheduled we flew one hour late. Shuttles from the gate to the airplane The airplane was bowred from yan airline and wasn't Jordanian"
Cons: "Four hour delay on route BKK-AMM, no apology or compensation. Crew not friendly. Food very basic."
Pros: "Great service"
Cons: "Flight was late."
Cons: "The food is poor. It's time to make an upgrade. I think that you have to serve the main dinner at as a second mail."
Pros: "Food and entertainment"
Cons: "People weren't sitting in their assigned seats. They resolved the issue by reassigning those who were last on the plane."
Pros: "It is a great company by thier stuff"
Cons: "Late arrival into Amman so missed my connection. They gave me option of staying 24 houra, or pay $75 to get earlier flight. This is with business class tickets !"
Pros: "Had 4 flights with Royal Jordanian (tlv-amman, amman-bkk and back). All were excellent. I recommend highly this company"
Pros: "I didn't have a boarding pass for Royal Jordanian as it was a connecting flight and the UIA groundstaff refused to print one for me when I checked in. Royal Jordanian was very accomodating and sent someone down to the terminal to help me. The food was tasty and fresh as well."
Cons: "I found used chewing gum in the magazine pouch in front of me which was pretty disgusting. The notice boards said the plane was boarding so I rushed from the lounge to the gate and they hadn't actually opened it yet (and didn't for the next ten minutes). Small things, but stopped me from giving an EXCELLENT rating."
Cons: "The toilet."
Cons: "The delays"
Pros: "The meals came at good times."
Cons: "The seats became uncomfortable after some hours, had to sit on my pillow."
Pros: "Mr. Alkhatieb the head of crew offers a 2 hour crew seats to my mom"
Cons: "Extremly narrow seats , not comfortable at all .. RJ cew in check in desk was awful and the change our seat 3 times"
Pros: "High price and no entertainment"
Cons: "The plane was severely outdated. Trays falling down all the time. Half the tv screens didn't work. The planes need a serious overhaul."
Pros: "Schedule was on time On departure crew were courteous"
Cons: "Lack of cleanliness, the crew did not walk the isles to take the rubbish from the passengers They did not pass by to sell duty free goods It would be nice if they upgrade free of charge frequent flyer members to business class when there are empty seats"
Pros: "Crew attitude, accurate time schedule"
Cons: "Food, although a short flight (1:50 h:m) snack was served, a dry very cold sandwich, a piece of chocolate cake and red mix juice !! I am diabetic and cannot drink a juice full of sugar, a chocolate cake. There was a screen in front of me, it was locked so I cannot choose anything, the played a "Bloopers" program, I couldn't even turn it off."
Pros: "Crew members were very nice to an old lady and i saw how well they took care of her"
Cons: "The agency to which kyak has directed me to purchase the tickets. They have lots of restrictions that could have turned my trip bad. I was very septic when i read their conditions for flight changes and process of registering credit catds. I don't recommend that kayak maintains this agent . Actually i have never purchased a ticket throgh them. That was the fist and last time"
Pros: "I realy liked the airport where there are a lot of restorants and caffe and great duty free shops. The lounge is great and its free for master card and american express holder"
Pros: "Calling out rows for boarding was extremely helpful and organized!"
Pros: "Very professional crew"
Cons: "Boarding and departure always very early. No audio-video"
Pros: "Great check in service, inflight and swift luggage claim in Amman."
Cons: "Not very considerate ground crew/handling staff. Appears they got a kick out of teasing the dog while in it's inclosure, both in Beirut and Amman."
Pros: "Crew cabin warmly welcome us. Very polite."
Pros: "Everything went very well, it was on time, easy to board, not too crowded, but there were beers available on this segment. Even out bags came out near the beginning. the food was decent with three selections and the move selection was reasonable. They have their act together"
Cons: "No problems at all on this flight, they waited patiently for a few late arrivals and I am sure that for them it was greatly appreciated."
Pros: "good service with a friendly crew. clean and comfortable."
Cons: "the food is not good at all (i had the vegetarian meal). the bread roll had mold on it. I would suggest boarding according to seats. when boarding all together you get stuck in line before and inside the plane itself."
Pros: "Comfortable seats Flight was on time Schedule of meals- close to departind and landing"
Cons: "Poor VOD. During a 90 minutes movie, about every 5-10 minutes the movie stopped and I needed to reload the film"
Pros: "It was on time."
Cons: "The plan was really old. It had ashtrays."
Pros: "Food was great. Service excellent. Plane was not full so there was plenty of space. We are not bothered by lack of alcohol during the day. Took off and landed pretty much on time."
Cons: "Entertainment system basically didn't work. The volume, even on maximum was impossible to hear. The selection of movies was also very limited."
Pros: "Lots of movies or tv shows to choose from in entertainment system. There were only 20 people on my flight, so lots of room to spread out."
Cons: "Please don't delay on boarding"
Pros: "I just love this airline nothing much else to say"
Cons: "they could let frequent flyers use mileage points to use the lounge even if they're not "silver". "blue" card has to pay."
Pros: "If you do have other alternatives its highly recommended that you do avoid flying on this airlines"
Cons: "Food is the worst thing you can ever imagine putting in your mouth. The seats are very bad，the space between rows are very little. If you're over 5` 10”，then it will be like a nightmare sitting at this flight."
Cons: "And to make it better. Allianz insurance didn't give me my refund."
Cons: "We waited at amman airport for almost 6 hours (3hours delay) for 20 min. Fly No one from RJ came to talk to us, explain us whats going on, give give us water/ voucher for food. Very bad service"
Pros: "Food was decent and the entertainment was good."
Cons: "Staff were unfriendly and unhelpful"
Pros: "Quick and easy boarding process, nice person at check-in counter"
Cons: "I used the restroom in the plane before takeoff and the it was absolutely filthy. It was clear it did not receive any attention between flights. I was sitting in the emergency exit row and, during takeoff, the plane made a horrible, howling/whining noise that I've never heard before. Everyone was looking around and fearful. I fly often and this was the kind of noise when you wonder "is this where it all ends?" Not sure if it was the engine just outside or the emergency exit not being fully sealed but it was the first time in a long time that I've been fearful on a plane."
Pros: "The price a"
Cons: "The crew was very rude. the boarding was done by new staff, they look like Saudis, he didn't know anything and took half an hour too make the boarding, there was a long queue behind us, and it was cleared by an Asian staff who was very fast. The guy spent time joking with friends and asking for every step before we become suddenly the last people in the queue to finish their boarding."
Cons: "I've got 4 emails to notify me that my flight schedule changed all of them have different times. Eventually i have no idea what is the current schedule to my flight"
Pros: "In flight service"
Cons: "Small luggage space; no one at airport representing rj to give information. A sign showing checkin gate for rj should be placed"
Pros: "Very long delay. About 3hrs."
Pros: "Fast boarding, early arrival"
Cons: "If I weren't super hungover"
Pros: "Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min."
Cons: "Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok."
Pros: "Friendly staff"
Cons: "Food, chicken option was horrible"
Pros: "Crew very helpful"
Cons: "Delay leaving Heathrow because of cargo loading and equipment blocking our pushback. Better coordination of ground activities is needed."
Cons: "No ability to secure seats online despite Aer Lingus stating on line that you can choose seats up to 72 hours prior to the fight. Terrible customer service cramped planes food not great! 72"
Cons: "They broke my guitar"
Cons: "British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations"
Pros: "I reached my distanation safe"
Cons: "Newer and cleaner plane better entertainment"
Pros: "Seats are comfortable. Food was good."
Cons: "The lunch was seved just 1 hour before landing and also lunch to breakfast gap was 8 hours. They should serve lunch at least 2 hours before landing."
Pros: "The crew was very helpful in adjusting my flights. The lack of information on passport policies from kayak have made me disappointed on this company and I will not be using it or recommending it in the future. I had to spent over 300$ in hotels and gas to get to Miami to obtain a new passport."
Cons: "The booking services that kayak offered were not helpful at all. When I booked my flights to Spain the website should have alerted me that I needed a passport with an expiration date of over 3 months. Kayak should have information on travel policies to the countries they offered flights to."
Pros: "Polite and helpful crew members."
Pros: "Good food good crew flight was good"
Cons: "While in London not good experience for old people especially if wheel chair assembly and to get AA airline birding pass is very confused need to b more in comfortable"
Pros: "Flight crew informed us what was happening although all passengers were accounted for earlier than departure time. Very pleasant crew members and pilots."
Cons: "No entertainment available and no snacks available without purchase."
Cons: "Delayed again. 3 flights in a row"
Pros: "Flight crew"
Cons: "Infant ticketing was royally messed up on the was out and back. Ticket booking over phone took two hours. Ticketing at seat took nearly 45 minutes. Absurd waste of time."
Pros: "The new Dreamliner made for the smoothest, quietest flight I've ever taken."
Cons: "The flight was late and the info was not shared. The attendants were not helpful and were unkind. The food was served in a strange timing."
Pros: "The crew was very hospitable. The food was good. There were blankets and pillows. Although we hit some turbulence, the pilot was really good about explaining it and calming the mood."
Cons: "Unfortunately, the entertainment system was on the blink and it was impossible to hear anything on the headsets."
Pros: "I liked that they had a veggie option for food for dinner service."
Cons: "I didn't like the British Airways terminal at Heathrow - everything was automated. There was no human interaction and the ground staff was scarce therefore it was difficult to ask any questions."
Pros: "Everything was okay, except....."
Cons: "I was not happy with the ground staff in Mumbai, for not sending my baggage directly to Toronto, which was my last stop. I had to go through the whole process of checking in again in Montreal, where I could have missed my connecting flight to Toronto. I think your BA staff in Mumbai should be trained better, thanks."
Pros: "Heathrow terminal 5 is modern, clean and efficient. The BA 787 Dreamliner is the best and the crew were professional all throughout the journey."
Cons: "I would avoid flying into Newark internationally if I have the option next time. Besides from the obvious that the airport is outdated, it is totally understaffed. There were about a staff of four directing international travelers at Passport Control and they were impolite which created a stressful and unwelcoming experience. The second issue I experienced was at baggage claim. Due to some issue I didn’t personally experienced, non-US passport holders experienced major delays entering the country. This resulted in hundreds of luggage that were left unclaimed from a previous flight still on the carousel. There was only two airport staff at this area so people from the BA flight had to take these the bags off the carousel inorder to make space for our flights bags to fit. It’s was totally chaotic and easily avoidable if there were more airport staff managing this area. This international airport is a national embarrassment, and if you’re a foreign traveler, I would highly discourage you from flying into Newark."
Pros: "In flight entertainment is awesome but we left an hour late! Love BA though, wish American Airlines would take a note."
Cons: "On the flight from Barcelona to Boston we almost missed a connecting flight because of many steps to get from one plane to another an long lines at every One has to allow at least 3 hours to transfer from one flight to another"
Pros: "On time"
Pros: "The crew was very attentive and especially pleasant."
Cons: "The crew was very attentive and especially pleasant."
Cons: "No meal included on my second leg of my trip..had to pay for it...but my booking confirmation clearly indicated meal included. Misleading and will never travel with BA again."
Pros: "Short flight; no problems."
Pros: "Bigger plane than I was expecting. Had I known that I would have upgraded to a better seat. I was just expecting a tiny puddle jumper so this was a nice surprise. Crew were nice, offered food/drinks but I didn't want to buy any."
Cons: "The plane had inseat screens but they said that licensing agreements prevented them from offering any video, games or news selections on a 2.5hr flight. The Pilot said he would turn on the in-flight navigator but it never did work, so I'm not sure what happened there. No internet connection in their fleet yet either. Clearly, this is a first world problem and I would still fly BA. But it's also 2017 and these features aren't "new"; I remember having in-flight entertainment back in the early 2000's on Delta flights in the US, so I'm not sure why it's taking more premium airlines so long to catch up."
Pros: "Everything. Professional staff."
Cons: "3 of us sitting together in the middle and seat f's entertainment did not work from the beginning of flight then seat e failed after a couple of movies. Also the seats were so rigid it could not recline without some forcefull assistance from another person"
Cons: "Seats are ver very bad no good food no good Sevres"
Pros: "Not much."
Cons: "Rome to London check in service was exceptionally bad. Too few BA people to service crowd so waiting time was long and inefficient. Paying for a soda/coffee/tea ??? Bad idea. Flight was very bumpy."
Cons: "No adapters availNle for the nonstandard power outlets."
Cons: "Missed flight due to BA delay from Edinburgh"
Pros: "The wide variety of movies"
Cons: "No options for break fast on the last rows, and I get the feeling the Snack Menu rans out pretty quickly"
Pros: "Flights were on time, staff was courteous."
Cons: "leg space was inadequate, air conditioning was not adjustable, choice of indian movies was not very good."
Pros: "The plane was new and the seats were gorgeous!"
Cons: "No snacks were provided."
Cons: "Entertainment selection was poor. Also breakfast was bland"
Cons: "I will continue traveling with this airline .,"
Pros: "Liked that we were on time and boarding was organized. The food was excellent considering it was cabin food. Like the fact the crew kept asking if we wanted water, juice through out the flight. They were very attentive and quite nice."
Cons: "Seats are too close together and there is not much leg room or elbow room. Not too many movie choices as the majority we saw on the flight to London. We experienced turbulence during the flight and there was no communication from the pilot found that a bit odd. Just to set everyone's mind at ease I expected something to be said from the cockpit."
Pros: "The crew were quite friendly and very helpful"
Cons: "Flight was late leaving and check-in could have been more organized"
Pros: "very friendly and helpful staff. by chance small upgrade to comfortable seats next to the emergency exit."
Cons: "no food, no entertainment system, no facility to charge cell phones."
Cons: "Crew was pretty unfriendly! There was no food served and no in-flight entertainment although the flight was 4 hours! Worst airline I have been so far! They need to learn alot from other airlines such as American Airways or Turkish Airlines!"
Pros: "Travelled in business class so priority boarding was good Well planned boarding by different seat sections Crew attentive when needed but not intrusive"
Cons: "Food selection not great Video screen brightness not working on my screen and so very difficult to watch movies"
Pros: "safety was excellent"
Cons: "Would have preferred fruit on plane or a nice salad. Landing was extremely painful to my ears. Too much cabin pressure."
Pros: "The BA crew were great."
Cons: "I paid $ 2,100 for a IAD-LHR-NCE return, on short notice, in high season which I think is very expensive; a family emergency left me with no choice other than a cheaper Turkish Airlines alternative through Isranbul which, given recent events, I thought to be unwise. My main complaint is with economy seating which I find very uncomfortable."
Cons: "No entertainment. Few passengers were standing in the middle of the isle having a loud conversation. We had an overnight flight from us so we wanted to rest. Asked the flight attendand if it is ok for passengers to have a party like this. He told me off. He said "if you have a problem you tell them". I asked if it is a safety issue standing on the corridor like so. He told me, "I am fine with it"
Cons: "Food was not good"
Pros: "Not much"
Cons: "Why no service in first class?"
Pros: "Liked we actually made it."
Cons: "Another delayed American Airlines flight where the temperature in the cabin was as the overall apathy of the employees."
Cons: "The food was pretty terrible, especially the egg breakfast."
Pros: "You sold my seat , now I am sleeping in the airport it is no nice"
Cons: "Yes if you keep my seat"
Cons: "We landed early and had to wait 45 min on the runway."
Cons: "The seats felt like I was sitting on a concrete block. HORRIBLE!"
Pros: "The boarding was quick and easy and the lights were dimmed as it was a red eye flight. Couldn't have asked for anything more."
Pros: "Crew professional and competent"
Pros: "Clear communication on flight boarding"
Cons: "Attendant could have been more friendly."
Cons: "Due to missed connection, computer booked me on later flight, but in the wrong class (i.e., not first class as ticketed). Very helpful agent at O'Hare was able to remedy this though (didn't get her name. 6/25/19 at help desk near O'Hare gate L4, 7PM)"
Pros: "Excellent crew (not bossy, obnoxious and officious like UA), on-time, easy boarding."
Cons: "Nothing. This was an excellent flight."
Pros: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Cons: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"
Pros: "Comfy seats with ample room."
Cons: "6 hour flight with only one cookie and two drink snack offer."
Pros: "Courteous crew and staff"
Cons: "Check bags online for all flights"
Pros: "We didn’t crash."
Cons: "Very confused as to why I am receiving messages regarding confirming flight and post flight review when I did not purchase this flight. I watched it, did NOT book it. I should not be charged for it."
Pros: "Departure was on time"
Cons: "Really hard seats, no phone charger outlets, on board WiFi didn’t work"
Pros: "Landing at my final destination."
Cons: "Over 3 hours of delays. American Airlines needs to get their act together at Chicago O’Hare airport."
Pros: "Flight was delayed so much that I would miss my connection so I never went and am on a new flight today on a different airline"
Pros: "Smootm and in early."
Cons: "Not knowing no gratis drinks were served."
Pros: "We took off and arrived on time. That was the only thing they did right."
Cons: "The service was terrible. The stewardess was clearly doing exactly what she needed to in order to not get fired."
Pros: "Flight, crew, seats (although we paid extra for them) food were terrific."
Cons: "Nothing negative!"
Pros: "The gate was close to security, quick embarkation, departure on time, kind and professional service, decent size aircraft and overhead bins."
Cons: "Kind of dated, wifi didn’t work."
Pros: "Flight attendant, David, was extremely professional and nice."
Pros: "Very nice and genuinely friendly flight attendants and ground personnel. Flight arrived early, perfect landing and take off."
Cons: "Kayak/webjet sent me the wrong check in code for the wrong airline operating my flight. I inserted it on the online form multiple times until I was blocked from doing so, and there was no link to communicate online in real time with anyone who could solve the problem. This was extremely stressful and unnecessary, as well as time consuming. It was not how I wanted to spend my final night in Italy. Furthermore, I had to wake up at 4 am to get a very early bus to the airport in order to check in early enough in person. NOT cool. The food was mediocre. The entertainment options were about the worst I've ever seen. My seat hardly went back at all."
Cons: "They put a bunch of crying babies next to me, other than that it was a good experience."
Pros: "Crew were relatively friendly"
Cons: "No notification that boarding was delayed No in seat entertainment Older seats were not comfortable"
Pros: "Professionalism and all time smile of the crew"
Cons: "That there is not TV in the plane"
Pros: "While it wasn't Singapore Air ultra quality, the staff did a nice job for an USA-based airline. I appreciated the option of watching first run movies. There was one I wanted to see but would never have made the time to see it in the theater. Done."
Cons: "Sadly, I am a big guy (2XL to 3XL). Halfway through the flight, my left thigh was throbbing from the pressure. I cannot afford first class travel so this will presumably be an issue until I drop the weight."
Pros: "It's not the person at the gate's fault. She tried to be very informative and kind."
Cons: "The flight was scheduled to leave at 630am. It's currently 945am and I'm still in the airport. Now a new maintenance issue was found. Flying is a first world luxury with first world problems."
Pros: "It was fine. Nothing special, nothing wrong. On time."
Pros: "The attention great. The time was OK, the assistant for my mom great, easy for her to go through the airport was excellent."
Cons: "The waiting on the terminal for the wheelchair assistance, when you get home you want to onboard fast. But it was ok. a little impatience."
Pros: "Flight was good overall , free pretzels were tasty. Drink service on point."
Cons: "Crew came off as annoyed the whole time. Glad I didn't pay the $$ to upgrade my seat."
Cons: "Flight from LAX was late causing our flight to leave 2 hours late missing our flight to CAE. This would have caused us to miss wedding events on Sat Drove to DIA took Red Eye to CLT and drove to CAE to pick up car and drive to Charleston for wedding event at 11:00 Am"
Pros: "Flight was smooth and landing was good"
Cons: "Having to pay for luggage under the plane. I booked my flight 3 months in advance to sit with my wife and we got switched, fortunately I asked the man next to her to trade me seats. I ve flown to Managua about 7 or 8 times with American Airlines and this was my least favorite flight. People take up the space in the overhead compartments above my seat almost all the time then there is no space for mine."
Pros: "Overall, 3 stars. We were late to board, about a half hour. One of the flight attendants seemed to be drunk, really not joking about this. For comfort, it was a typical plane, not much room. There was NO MEALS on the plane.. it was a three hour flight. The airport we flew out of also didn't have restaurants once you went through security. There was free entertainment but since we were out of the US, we couldn't access it we entered the US"
Pros: "Flight attendants were very nice, food was adequate."
Cons: "Boarding, not their fault but I was selected for extra security! Took me to a separate area, made me take off my shoes, pulled out the insoles, emptied my bags....and then left everything out for me to rearrange."
Pros: "* on time * courteous staff"
Pros: "Staff was pleasant and efficient. Schedules met my needs."
Cons: "Seats on smaller planes were very tight!!! It's not just your butt in the seat but where do you put your elbows?!?!?!?"
Pros: "New plane"
Cons: "over one hour delay due to plane coming in late from boston."
Pros: "I met someone who was going to a university I used to attend from South Africa. I enjoyed the entertainment selection and the fact that the flight was quiet and peaceful."
Cons: "There was a lot of turbulence on the plane ride a couple of times during the 8 hour flight."
Pros: "At 10 pm no one would help to get a room to spend the night. No vouchers. No help for a mother with infant. Had to find hotel on own."
Cons: "See above. Horrible. Absolutely horrible experience."
Pros: "The flight was not only on time, but a little early!! The flight crew were fantastic & the plane looked new. Everything went according to plan which rarely happens these days!!!"
Cons: "No breakfast"
Pros: "Space security manners"
Pros: "Easy to get bags checked and get my boarding pass. Online check-in was helpful, and the electronic boarding pass is convenient."
Cons: "Every source told me my bags were coming on belt E, but they somehow ended up on C."
Pros: "The crew was super nice and professional. The flight was really smooth."
Cons: "I can't say anything bad. It was a great experience."
Pros: "It was just a stress and hassle free experience."
Cons: "Nothing really."
Pros: "I find Air Canada is often delayed and this flight was no exception. We took off two hours later than our scheduled departure."
Cons: "Delayed by two hours."
Pros: "Easy online check in and was able to pay for baggage at the same time. Staff friendly and helpful. Comfortable flight and decent food. A little late taking off but we still arrived at our destination on time."
Pros: "There seems to have been improvements to the check in and boarding for disabled disabled passengers like myself at Pearson. Much easier to drop off luggage and move quickly to the wheelchair pickup area. Staff were courteous and efficient."
Cons: "Spacing between seats continues to be a problem especially for disabled clients. Because I was travelling alone, I was asked if I would move to accommodate someone with a pet carrier that would not fit under the seat they were in. I declined but wondered how they were allowed to board with an oversized case. Also seemed strange to ask a disabled passenger to move."
Cons: "Flight was delayed by almost 3hours and I missed my connecting flight in Toronto and had to wait another 3 hours. Air Canada did not seemed to care about my difficulties at all."
Pros: "I paid extra $30 for having more room due to my kneecap problem. Instead my seat was too Tight and whenever I complained no action was made. Mir Said Emami Ph. D"
Pros: "The flight attendants were very nice and helpful. When they passed out dinner my husband and I were asleep, we woke up when they were serving drinks (right after). They got us our food. On our flight over however we didn't get options on food since they had run out. The flight crew was nice though."
Cons: "Unbeknownst to either of us the Air Canada Rouge is a low cost carrier international flight. It didn't have a player in the seat, or even old school TV's. You had to use your own device on their WiFi which was SLOW and the sound went out. The seats are small with very little leg room. I'm 5'1 (156cm) and my legs almost touched the seat in front of me. Also the airport was the biggest hinderance of getting to the gate and the airplane. After customs, to get to our gate we were told to wait in another line while they went through nearly every passenger again... And checked bags. Since it was taking so long they would let some go through without checking them. It was strange to say the least. We eventually left the gate late but made up for it in the air."
Cons: "The flight was delayed."
Cons: "When there is a delay, even when weather related, show some empathy and feed stranded passengers!"
Cons: "DELAYED FLIGHT DIDN'T HOLD MY CONNECTION - MISSED BY JUST 15 MIN SEATS NOT COMFORTABLE - PREMIUM ECONOMY NOT WORTH THE EXTRA COST"
Pros: "Clean plane. Polite staff"
Cons: "Little leg room"
Cons: "Selection of movies was not up to par.The movies were all old with few new ones.Hoping the section would be better next year. Crew at front desk should be more organised in the boarding procedures at both toronto and delhi."
Pros: "The staff on board the plane were excellent."
Cons: "The wireless entertainment system is slow and glitchy and did not work on an older iPad. The food was subpar but by airline standards was middle of the road."
Pros: "Their sympathy for our atrocious wait was, free pop and water, and some pretzels. $30 meal vouchers at the limited options gate area, which could only be used towards a meal (really? no where else?). Here's a were sorry email and a discount on your next flight with us. I have yet to see how much the significant cost for that discount but my expectations of Air Canada are very low."
Cons: "That delay was horrendous, I spent 10 hours at an airport. I woke up so god damn early to get there because of news spreading the worries of people waiting at customs immigration to the U.S. it only took us 40min to get through and the flight delay notice was given an hour and a half before departure. We couldn't even sleep on any benches because they were all designed for individuals to sit. It wasn't until our gate location moved to the end of that area was there any carpeted floor space to sleep on. On the flight, economy seating was very tight with limited leg room, and best of all our seats had no window, literally every other row in our section had a window. Air Canada handled this stressful event very poorly, once they figured out bringing a new air craft hours later, and everyone moved to the new gate area, all the attendants had left from their gate post until 40min before the flight which was hours later."
Pros: "Air Canada Rouge business class is excellent I would recommend it to anyone"
Cons: "There was nothing that I did not like"
Pros: "On time great crew"
Pros: "I hated both my trips with Air Canada. I payed extra for a better seat and the one I got was dirty. The tv was NOT working. On top of the 5 hours delay, I hated all the experience. The attendants messages is never clear and focus. It's like Air Canada is employing teenagers with NO work etics or professionalism. I am a frequent flyer and will NEVER flew with Air Canada again. The cheap ticket is not worth the cheap aircraft and cheap service I received."
Pros: "I liked that at 3 am I finally got a room"
Cons: "The farthest I got in 2 days was Toronto Canada"
Cons: "Air Canada has very poor communication with customers. Having seen that ALL flights were delayed (it was 9:40 pm when I connected through Toronto) I asked 2 Air Canada employees about my 10:30 flight that showed on time on the monitor but Kayak already said it was late. They said it was late due to late inbound aircraft. A fellow passenger informed me that TO was down to one runway and things would be late late - which they were. TALK to us Air Canada!!!"
Pros: "There was no outstanding feature to mention."
Cons: "The delay, but not a big deal."
Pros: "Flight from Windsor to Toronto wa good. The connecting flight was cancelled and the next flights was over booked so we had to over night in Toronto. Then get up at 530 to get the 6am hotel shuttle in order to get back to airport for our 8am flight. They seem to always cancel the 9pm flight from Thunder Bay to Toronto because not full enough."
Cons: "Our connecting flight from Toronto to Thunder Bay was cancelled. Then we had to get up at 530am to get the 6am hotel shuttle in order to get back to airport for our 8am flight. They seem to always cancel the 9pm flight from Thunder Bay to Toronto because not full enough. And the last flight is over sold so we have to stay the night in Toronto. Then don't offer the 9pm flight. Passengers have other commitments in their life's. We don't need AC to just hold us over for the night because one of their flights is have empty."
Pros: "friendly helpfull staff"
Cons: "luggage took to long to get"
Pros: "The entertainment was first rate. Seats -although snug and with no room to spare (like all other flights) declined nicely with seat adjusting too. Seems like on other airlines this isn't the case. Outbound flight - staff were friendly, smiling, warm and welcoming."
Cons: "Very full flight. Did not like boarding process in Toronto - b fore filtering into zones it was crowded and felt a little like we were cattle being herded - unpleasant! On return flight staff were robotic - nothing warm or personal. Food was bland, poorly prepared and presented - but no different to any airline I've flown on. Late take off but we were kept informed by pilot. I"
Pros: "No complaints"
Pros: "The crew was pleasant, and the boarding and de-planing process went smoothly."
Cons: "The plane was really cold, and we were told that they couldn't adjust the temperature, but we could have a blanket - at a cost. We have heard from other people who travelled Rouge about how cold their flight was, too. I also didn't realize that there wouldn't be in-flight movies - unless you rented an i-pad, etc. That was a bit disappointing for a 6-hour flight. I think that I would rather have paid a little higher fee for the flight and have some of the things built into the ticket than have to keep paying out money for all the different things."
Cons: "The staff is always hit or miss"
Pros: "we sat on the airplane for over 3 hrs , waiting for someone to clean the waste water from the plane.! it was very alarming the lack of service , never seen anything like that before !"
Cons: "I cannot believe the nickel and dining of this company. I was on a 3 hour international flight (just USA to Canada, but still), and they served no snacks. Not even a bag of pretzels! Forget about free alcoholic beverages you normally get on international flights."
Cons: "All three Air Canada flights that I had to take on this itinerary were late including the 2nd one which was six hours late. Air Canada personnel on this 2nd flight did not do a good job of communicating information to the customers during the delay. Air Canada booked be on a 3rd night that lead me to only get 3 hours sleep in a hotel. AC does not work with the customers when booking flights. they just make changes after the previous flight has left the ground."
Cons: "I was supposed to be home on a Sunday. That I didn't arrive until the follow Tuesday should tell you something. My adventure included: 2 cancelled flights, one drastically oversold flight, being given a hotel room without a working toilet, hours spent waiting at the airport for information from gate agents who never showed up, and being curtly told that, as a passenger who didn't arrive on a connecting flight, on my second night I would not be given a hotel room, but instead a mat to sleep on in the airport. I did finally get a hotel room—this time with a working toilet"
Pros: "The good, each seat has a tv."
Cons: "Waiting over 72 hours and my bag has still not arrived. Both planes were delayed, even with the 2nd flight being delayed I still had to run in order to make it. Being on time is not something Air Canada has figured out."
Pros: "The ticket agent in Cincinnati was courteous and informative. Very helpful"
Pros: "On such a small plane I am just glad I land in one piece and that we do not hit turbulence. The Windsor airport is very pleasant to deal with as an alternative to leaving from Detroit Metro. I will choose to do this when flights are available."
Cons: "We nearly missed a chance to disembark between storms because an idiot decided to grab his bags before we could move. None of the flight crew came to yell at the dummy who was holding us up."
Pros: "Seat had decent leg room, but had to pay an additional $60+ dollars for it."
Cons: "Paying for food on a flight that's over 5 hours is very poor form. Food was of very poor quality. Beverage service came around once early on and then not again until almost landing. Asked for another beverage about half way through the flight and it never came. Plane was dirty."
Pros: "It was an easy flight and went smoothly."
Cons: "Flight was delayed for hours first without any communication, later with very unclear communication. Spent multiple hours at the airport just to have to fly out next morning at 6:30am. Wasted day, wasted night. Delays can happen, but according to the finally communicated cause this could all have been communicated early on (crew not available in Cleveland, that was two flight legs earlier)."
Pros: "Comfortable plane!"
Cons: "Flight was delayed four hours. After landing, sat on the runway for one hour waiting for a gate. horrible."
Cons: "We were stranded on the plane for 4 hours in Dublin without ever moving, they had to many checked bags and it took them that long to figure it out, there was no food and we had hungry kids, they would not allow us to de plane..... It was very frustrating. We are still in route and plan on arriving at our destination 20 hours late, they have no options available to get us home sooner"
Cons: "We arrived from Rome at 3:30 - we wouldn't have made our 5:25 flight to Boston if I hadn't contacted an agent 2 times stating we were STILL in the security line"
Cons: "How can you operate a plane with no operable washroom? I left the plane in pain. I hope Air Canada execs have the same pain one day! Shame on you!"
Cons: "The seating was tight."
Cons: "Small plane a lot of confusion at airport with gate attendant."
Pros: "There is nothing I liked about air Canada"
Cons: "Everything sucks"
Pros: "Airplane was clean and crew was nice."
Pros: "Frinedly staff. Clean cabin. Great entertainment and personal tv."
Cons: "I had seat 31k, by the emergency exit. I was told the most legroom and window seat. But I had to strch my legs to the left into my neightbor space. There was also jo window..."
Pros: "flight was mostly empty so I can go sit somewhere else"
Cons: "I am only 6 feet tall, and my legs do not fit in those seats there is not physically enough room between the back of the seat and the back of the next seat for my legs to fit there"
Pros: "Had extra legroom but paid for it"
Pros: "I had upgraded to economy plus for my trip from Toronto and asked for an aisle seat. The plane was full so I was asked to wait till I was called. When they called me back they gave me a free upgrade to first class. I am a gold status United passenger so that may have had something to do with it but I thoroughly enjoyed myself. The crew was wonderful, the food was excellent and the entertainment was terrific. I totally appreciated the ability to sleep over the 13 hour trip in the bed provided. I have not had such a lovely experience in many years. I thank Air Canada for their generosity and kindness to me. Sincerely, Doryth Deisley"
Airlines flying from Cincinnati to Jordan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Cincinnati to Jordan
Masks required on board, masks provided on flights from Cincinnati to Jordan
Social distancing seating
Middle seats unavailable to book on flights from Cincinnati to Jordan
Testing for antibodies, testing for symptoms for flights from Cincinnati to Jordan
Waiving of change fees. Search flexible flights from Cincinnati to Jordan