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Cons: "Just hate the super smaller seats and the reduced spaces everywhere"

Pros: "The crew was amazing, the seats were super comfortable, entertainment was great, lots of movies to choose from. Also they handed out a lot of great snacks"

Pros: "Crew was very friendly. Food was excellent"

Pros: "The crew was fantastic."
Cons: "Seats, leg space, noise. The seats in coach were too close together and the entertainment system was slow and seemed outdated."

Pros: "We had purchased economy tickets and got assigned seats that were not next to each other. As we were boarding the ticket person gave us a new seat assignment closer to the front and next to each other – we really appreciated and liked it. Makes me want to fly Delta again!"

Pros: "Being in First Class"
Cons: "Heavier food selection would be appreciated."

Cons: "Seats were a little tight."

Pros: "Efficient and friendly"

Pros: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Cons: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."

Pros: "On time."

Pros: "The people was relaxed and the flight attendant was polite and professional.. everything was on time"
Cons: "Nothing at all great service"

Pros: "Great crew"

Pros: "Nice and attentive staff, smooth on and off."

Pros: "Staff"
Cons: "I was not aware, when I picked my seat, that we were ahead of the Emergency Exit. My seat was extremely uncomfortable."

Pros: "I fly non Rev so it's great to fly economy comfort for free"
Cons: "Seats were available so not a bad experience. Sometimes not knowing if I'll make the flight is unnerving. It's worth it however for the flight benefit I book directly through Delta so very curious how and why Kayak is requesting this survey"

Pros: "Everything went wonderful. Excellent crew"
Cons: "No problems"

Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled."
Cons: "Everything was perfect. Nothing negative to report."

Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"

Pros: "We made it safe."
Cons: "The constant delays. And nothing was done about it. Not even we're sorry. Here's a voucher. Or here's something on us due to the circumstances."

Pros: "Everything went smoothly boarding etc."
Cons: "Because of packed flight many of us had to check our luggage. Not horrible, but slightly annoying. As well as taking a long time to de-plane."

Pros: "Delta Comfort seats"
Cons: "Delta employee who drive shuttle to connection stopped to drop off a passenger and proceed to chat w other workers thereby getting me to my gate late and missing my connection and getting me to Florida almost 3 hours later than planned. Agents at desk in JFK were rude. There was another Delta employee also on the shuttle who was the only one who seemed to show concern. He alerted the driver, called the boarding gate and led me to it."

Cons: "Out of all the airlines I have flown, this was quite disorganized in my opinion. The fact that I was not able to select a seat, nor did I have one assigned to me until prior to an hour before boarding, gave me a bit of anxiety. I don't think it's fair to take away this option to those that get the "cheap, standard" tickets."

Cons: "I have never been to Billings, so I find it rather difficult to review this flight that I have never been on."

Cons: "had to check my carryon which got WET sitting outside to be loaded on the plane. It was a cloth bag."

Cons: "Amazing"

Cons: "They were rude and notnhelpful lost my luggage"

Pros: "Overall it was good"

Pros: "The crew chief"
Cons: "Water not to top; towel holder broken. 20 minutes for wheel chair to arrive"

Pros: "Boarding time and schedules were as expected or faster and other than the food incident, good attention from the flight crew."
Cons: "No choice during for lunch since the flight crew didn't have enough meals to cover the preferences of the first class travelers."

Pros: "I felt the entire flight crew was there to make my trip more pleasant. The plane was new and had free video and usb outlets to charge my devices."
Cons: "Nothing, truly an excellent experience."

Cons: "Completely threw our afternoon plans and next day on their head because of the flight delays. Not cool."

Cons: "Flying from Sydney Australia and this being the final segment, Delta lost my luggage with no explanation as to why. It made it around the world only to get lost on the shortest segment. A real pain after 21 hours of flying to be delayed late at night by airline. No offer for compensation."

Pros: "Didn't nickel and dime us about snacks or entertainment. Warned us about turbulence, but it wasn't too bad, thanks to the pilot for doing his best to keep us on an even keel. Did not feel,squished in the "comfort" or Premium Economy seats. In the lowered expectations world of modern air travel, this was relatively OK, which means I recommend it and would fly with them again."

Pros: "Flying to Portland was trouble free."
Cons: "No complaints here"

Pros: "Really surprised to see that Deltas new 737's had free in seat entertainment."
Cons: "Boarding was a little awkward."

Cons: "Old plane Zero entertainment First class seats worn thin and uncomfortable. I've been flying AA quite a bit lately and thought I'd give Delta another try. Too bad, it's clearly not up to today's standards"

Cons: "Seating is too crowded"

Pros: "Tail winds provided an early arrival. When my flight was rebooked due to a delay on my first booking I was upgraded to Permium booking and drinks were complementary on the flight from Atlanta to Philadelphia."

Pros: "flight itself was fine"
Cons: "When we arrived in LGA, the luggage conveyor belt was broken and luggage was piled up and driven to another terminal. As a result half of our luggage did not arrive on our flight but arrived on subsequent flight. However, one bag was nowhere to be found and Delta staff could not clarify the issue. They did find it next day and delivered to the FLL airport, but we had to get a cab and go to the airport to pick-up as we could not take a chance of it not making it to us before the cruise departure. I am extremely disappointed"

Cons: "There was no dinner service in first class!"

Pros: "Quick hop from Cincinnati to DC - efficient, nice flight."

Pros: "The cookies!!!"
Cons: "To cold on plane"

Cons: "I wasn't able to choose my seat even though I bought my ticket a while back. Seat assignments were given at the gate and we were never given a real reason for this. I ended up in a middle seat sandwiched between people, and the man at the end slept the entire time, making it difficult to get up and walk around which I need to do as I am prone to DVTs."

Pros: "Good service for us... when it came to boarding and flying, the staff were great for us."
Cons: "However, one flight attendant was extremely rude in addressing a passenger who was not fluent in English. She was asking the passengers in the exit row if they were willing and able to help in the event of an emergency, and when he could not follow her (pretty quick) question, she grew very inpatient and just told him he needed to move to another seat if he didn't know English. She did not repeat her question or give him a chance to express himself. Before he could say anything else, another passenger volunteered to switch seats with him, so that matter was settled. But when another attendant asked what the commotion had been (the attendant had raised her voice a bit), she yelled across the plane that this man does not speak English, sounding very inpatient. I found it very rude, and although it did not happen to me, no amount of exasperation short of an emergency merits the response of that flight attendant. All the other flight attendants were polite though."

Pros: "Confort"
Cons: "Confort"

Cons: "no food. no entertainment"

Cons: "I paid extra for an exit row seat for the leg room. My knees were hitting the back of the seat in the row in front of me. Epic fail!"

Pros: "We had great seats and the service was good."

Pros: "The teeny bag of free pretzels"
Cons: "Very bumpy flight. No movie"

Pros: "Everyone was quick"
Cons: "Small seats"

Pros: "Todo bien"
Cons: "Todo"

Pros: "Finally taking off"
Cons: "Being stuck on the runway"

Pros: "Comfort level on the plane was beyond my expectations. Seats, noise level, and elbow room excellent. I will definitely take another flight with American."

Cons: "Beverage service 10 minutes before landing. The cabin crew waited quite some time before starting service which meant they finished late"

Cons: "No space! Glad I was sitting next to family! Seats were tight...no leg room...long flight!"

Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."

Pros: "I liked that you could watch TV and movies from your personal device without a charge."
Cons: "That the flight was delayed."

Pros: "I did not die"
Cons: "planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again."

Pros: "The attendants helped you with all your needs. They were professional and fluent in the languages necessary to help the passengers. Very impressed"
Cons: "Good was good. Snacks and beverages were awesome."

Pros: "From start to finish everything went smoothly. Love the spacing of the seats too. Flight attendants were very attentive."
Cons: "The volume over the speakers were very low. Couldn't hear what the captain was saying, whenever he spoke."

Pros: "The boarding process was easy and the seats were extra comfortable"
Cons: "Nothing"

Cons: "Good choices could have been better."

Pros: "It's not the person at the gate's fault. She tried to be very informative and kind."
Cons: "The flight was scheduled to leave at 630am. It's currently 945am and I'm still in the airport. Now a new maintenance issue was found. Flying is a first world luxury with first world problems."

Cons: "We bought 3 seats on Business class. My seat did not have the TV working. After flying for 2 hours the flight attendant gave me a portable TV, after asking multiple times. The food was totally horrible. The catering company that American Airlines uses needs to be replaced immediately. Flying TAP, Emirates, Latam, British Airlines , their catering company is very good. Flight attendants were sarcastic and rude. The service was equivalent if you fly coach class."

Pros: "Nothing, worse customer service also"
Cons: "Everything, we lost our connections, they didn't help us out with our next flight"

Pros: "I fell asleep and missed dinner. When I woke up one of the stuff came up to me and asked me if I would like to eat something and went especially for me and got me the the dinner portion. Although we had a delay I was informed promptly and the staff apologized for my inconvenience. The airline took responsibility and did not blame the delay on other factors. Thanks for being honest"

Cons: "I had a 6 hour layover in London but the American Airlines still couldn't get my bags from terminal 5 to terminal 3 and i flew into Miami without my bags! Thank you for making my life harder!"

Cons: "HORRIBLE experience. I had a flight delay that forced me to reschedule to a flight the following morning and caused me to pay for an overnight at a hotel; none of the staff seemed to care whatsoever about their customers' travel plans or experience, giving us little to no information up to the point of canceling our flight, and doing even less to accommodate when plans were foiled. I honestly am waiting for a refund at this point. Terrible trip with American Airlines."

Pros: "Nothing"
Cons: "Super old planes, couldn't control a/c or had a tv."

Pros: "Great choices of movies and the system was good"
Cons: "the food was awful and the crew seemed stressed out and not flexible at all."

Pros: "The only good part was that I had no one sitting next to me"
Cons: "We had a 8 hour delay in Lima and the customer service was terrible. I did not know what was going on for hours on end and they keep giving all the passengers the loop around. I work in the hospitality industry and this isn't the way to treat your paying customers"

Pros: "Nice flight attendants!!"
Cons: "We boarded an hour late with no explanation then left even later because we were so far back on the run way. Also the last checking me in was not the kindest! Nor was the man who scanned my ticket to go on the plane."

Pros: "Seat"

Pros: "Getting to my seat was overall the best experience. Out side of the finally walking onto the plane and sitting down, over an hour late, it was less than mediocre."
Cons: "If the plane was on time and didn't run an hour and 20 Ish minutes late, it would have been fine, except for the blinking over head reading light that would flash in my face every 20/30 seconds that could not be turned off being due to, as the flight attendant said, "they all do that"."

Pros: "Arrived early and flight wasn't packed."

Pros: "The inflight crew was outstanding!"

Pros: "Puntuality in both fly's"

Pros: "Value for money"
Cons: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."

Pros: "Exit row seating."

Pros: "entertainment displays on the back of every seat headrest. Nice room on Main Cabin Xtra, even with someone in the middle seat."
Cons: "1 of the flight attendants was pushy(older caucasian lady)"

Pros: "The guy at the check in counter was awesome, even though his English wasn't great. He upgraded me to the exit row seats since my legs are long; usually you need to pay for this. The seats were huge and comfortable, though the arm rests didn't move, so you could stretch out (the flight wasn't that full)."
Cons: "One flight attendant was basically rude to everyone. She was so comically unfriendly that people on the plane were actually mocking her (for good reason). She refused to explain to us how the emergent slide worked. We asked because the visual instructions on the door were different from those in the seat back pamphlet. In fact, I still don't know which directions are the correct ones (they were contradictory)."

Pros: "Boarding and baggage."
Cons: "This was a long non-stop flight from Miami to Denver. Over 4 hours. So I took the plunge and bought first class. I always fly first class on any flight over 2 hours. However, I was disappointed. The food was so-so and insufficient. The drinks were also not enough. The video displays were small and poorly located for the movie. The seats seemed uncomfortable. All and all I have come to expect a better experience from American Airlines in First Class. The ticket was expensive."

Pros: "We flew directly from Madrid to Miami with IBERIA"

Pros: "Business class comfort was a huge difference! The seat, space entertainment was great."
Cons: "Food not great. Priority line not separate for boarding. If you don't board right away when first called, you get stuck behind everyone else boarding. Those that have higher boarding numbers stand around blocking the line and no announcement ever made to remain away from line."

Pros: "Right on time."
Cons: "The aircondition was extremely cold. I was freezing"

Cons: "Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet."

Pros: "Premium space"

Pros: "Easy boarding, nice & quiet customers & crew & darkness made it easy to sleep a bit on this red-eye flight."
Cons: "Lots of turbulence."

Pros: "Handicap boarded with sufficient extra time"
Cons: "Not enough room."

Pros: "Enterteiment was Very good. Plane New."
Cons: "Attendants did not give me coffee. Just yougurt. Nobody offered. But esse offered to Others."

Pros: "Fomos atendidos pelo JIM ao fazer o check in e despachar as malas e adoramos o atendimento. Muito simpático e gentil."

Pros: "Modern plane"
Cons: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."

Cons: "Person on my seat on previous flight puked and it had not been cleaned up. Puke in the seat tray and on the floor. My personal bag had pile all over it. Yuck."

Cons: "Cushion seat is terrible! Need new cushion!"

Pros: "They gave us the Biscoff crackers/cookies. Nice touch."

Pros: "Crew cordiality"
Cons: "Comfort of the seats, could not recline"

Pros: "Friendly staff at the gate, also the crew as goodl"
Cons: "Don't need 2.5 hours delay to start my vacation. We finally checked in at our hotel at 01:00am....."

Pros: "Checking in with kiosk was easy. Boarding went quickly. Seats had adequate space."
Cons: "Older plane than the one going down. No seat back entertainment. Typical mini bag of pretzels and a drink."

Pros: "The flight was smooth and uneventful."
Cons: "The crew did not seem to be in the best mood."

Cons: "If you dont have TSA precheck....get it...lifesaver"

Pros: "The crew was very nice."
Cons: "The AC was broken - only the front half of the plane was getting it. The back half was very hot."

Pros: "I arrived safely Tommy Destination"
Cons: "It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance."

Cons: "Old plane with fixed seats with very limited leg room which were not comfortable- broken window shades, scratched windows, & rattles everywhere made for a long flight. Crew was ok, I would fly again if the price was enough of a savings"

Pros: "Great flight!"
Cons: "Price, service"

Cons: "Allegiant 468 7/27 4 1/2 hour delay on flight 569 on 7/27 and not a single person on the ground or plane even said sorry. Allegiant also failed to update the revised departure time. Allegiant posted an initial delay of 30 minunutes but then, when there was a further 2 hour delay due to a problem with the plane in Vegas Allegiant didn't update the time. (G4 568 was showing a two hour delay, with a 1010 arrival into STS but Allegiant never updated the departure time for 569 to reflect the additional two hour delay.) It wasn't until I called that it got updated and when I called I had to point out that the airplane hadn't even left Vegas and Allegiant was still showing an 8:50 departure time. It also took the reservation agent over 20 minutes to get any information about what was going on. Lastly each and every time I call I was on hold for a minimum of 20 minutes before being able to speak to a person"

Cons: "Nothing!!!"

Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"

Pros: "They offered a direct flight from Cincinnati to Austin. The price was good, even though they charge for carry on."
Cons: "They land at the Austin airport, kind of. Once we landed they took us to a Remote terminal which required waiting for a bus to fill up and then take you back to the actual airport. There was no quick way for the bus to return and it has to drive for 15 to 20 minutes to get to the main airport. I took 1 complete hour from when I landed to when I got in my car in lot D."

Pros: "Cheap fare"
Cons: "High baggage fees. Airplane sat for 30 min after boarding for fueling and some type of technical specifications. Seats don't recline."

Pros: "Great service and very clean plane. Staff did everything to accommodate everyone's needs."
Cons: "There was a lot more turnulance than expected which could have made for our shaky landing but the pilot did a great job regardless."

Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"

Cons: "First they delayed the flight and then they cancelled the day of and I had to book a whole new flight for the day which was costly. I will never recommend that airline to anyone and I wanted to like it since I looked at their website and it looked very military friendly, but it was just disappointing"

Pros: "Everything was great during the flight but..."
Cons: "We were delayed over 7 hours, with only a $50 dollar future airline credit and an $8 meal voucher. That's not nearly enough for that kind of headache. It was 2 am before we arrived at our hotel."

Cons: "Not to be helped, but was a bit bumpy."

Pros: "Good for Domestic travels"

Pros: "Cheap"
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."

Cons: "The flight got cancelled - trip had to be completely rearranged."

Pros: "The price of the flight was cheap, but i know why. You ended up paying for your carry on luggage, ypu pay for seat assignment if you want to guarentee sitting with you party, you pay for soda. My flight was 1.5 hours late, due to mechanical problem. Plane was janky and it felt like it STILL needed repairs."
Cons: "Low airfare."

Pros: "The price and the nonstop flight."
Cons: "6+ hour delays Plane looked to be in sad shape, paint peeling, looked bolted together from spare parts. Strange Air Conditioning issues mid-flight that turned the plane into a walk-in freezer. upon landing our entire flights bags were abandoned and there wasn't a single Allegiant representative in the airport to communicate with the airport baggage people. After 1.5 hour wait our bags were finally offloaded onto the baggage claim by an airport employee not normally tasked with the job. Allegiant was paged over and over with no response. I will NEVER fly Allegiant again."

Cons: "I didn't like how the air was turned off before we were allowed to leave the plane. It made it difficult to breathe with my asthma."

Cons: "Delayed 5 hours!"

Pros: "Flight attendants were very respectful and courteous."
Cons: "Last 10 minutes of landing the plane was very very rough. A few people had to pull out the barf bags Lots of speeding up and slowing down. Ups and downs. It wasn't turbulence but it felt like it."

Cons: "Two out of three bathrooms out of order"

Pros: "Very smooth ride and attentive friendly staff"
Cons: "Snacks were over charged."

Pros: "The crew was very friendly"
Cons: "The flight was delayed 2 hours. The plane was freezing the entire flight. Apparently, the crew tried to get the pilot to turn down the air, but it never happened. I hate how Allegiant nickel and dimes you. Not even a cup of water is free."

Pros: "GREAT EXPERIENCE FOR A FIRST TIME FLYER"

Pros: "Nothing."
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."

Pros: "Great price ."
Cons: "Landing in Austin and having to walk down a wet slippery ramp and then across the tarmac in a thunderstorm ... got VERY wet . How about a cover ?"

Cons: "Muy mal aerolínea"

Cons: "everything was poor"

Pros: "Nothing"
Cons: "5 hour delay. They offered meal vouchers. For 8 dollar like wtf? But of course they offered them after every place closed in the airport."

Pros: "Really smooth flight, quick and easy to Las Vegas..."
Cons: "Paying for checked luggage..."

Pros: "STS ground crew waived goodbye. Love a small town airport"

Pros: "The flight left on time. Friendly crew"
Cons: "I don't like that they charge for carry on bags and they don't have a toll free number"

Pros: "It's a budget airline so don't​expect thrills, but it got me to my destination."
Cons: "The boarding agent didn't understand priority comes before group 3."

Pros: "Price"
Cons: "Bought two tickets, I had to pay more to sit with my wife. Seats don't recline. Endless emails before the flight telling me to pay for my carry ons."

Cons: "Flight was delayed an hour for "paperwork". Can't be helped by the crew, but an administrative errors are just as bad."

Cons: "Seats were made of stone."

Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"

Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."

Cons: "I didn't like the schedule time change. Very inconvenient missed some of my planned festivities that were prepaid."

Pros: "Time of travel"
Cons: "No leg room"

Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Cons: "noise"

Cons: "The weather blizzard and freeways being closed. I missed my flight"

Pros: "Check in was easy, seating comfortable, staff very polite"
Cons: "No complimentary beverage is kind of a bummer, since you do get quite thirsty during a flight"

Pros: "Not much"
Cons: "7 ½ hr maintenance delay. Entirely predictable and easily forecasts. Pretty bush league."

Cons: "Late flight , now stuck on plane for 20 mins and being moved to another gate . Still on plane"

Pros: "Checking was fast"
Cons: "I have to pay for my carry on ."

Cons: "Plan was 4hrs late"

Pros: "crew was patient and efficient"
Cons: "3+ hour delay leaving CVG due to delayed plane out of ORD"

Cons: "The Wi-Fi didn't work when I tried it on my computer."

Pros: "Courteous staff."
Cons: "Feet were so cold on the entire flight."

Pros: "Nice plane with leg room"
Cons: "The guy at the boarding counter in Billings was really rude! Maybe he just had a bad day but a zero in customer service, in my opinion."

Cons: "My TSA Precheck status would not print on the boarding pass. My number was in the system. I've used it multiple times flying UAL."

Pros: "Free movie on flight to Denver was nice.... Free movies and internet was nice because I didn't have to dig around for a credit card and you pay enough for tickets anyway, that it SHOULD be free. Its there for one person, EVERYONE should be able to use it. So it was a nice perk to kill time! Boarding was awesome, but only because I have a handicap"
Cons: "I just don't like my soda poured from a can into a tiny cup....Just give me a cold can of soda for the 3 hours....geez."

Cons: "Apathetic non communities. Felt like it was part of a herd. They cancelled my flight and had to miss work"

Pros: "Seats were nice and crew was friendly"
Cons: "It wasn't their fault but we did have to land at a different airport due to weather, but it showed that the crew took safety first"

Pros: "Agents checking baggage were unbelievably slow. Good thing there wasn't a long line."

Pros: "Fast getting my seat assignment. The guy at the gate counter was nice and courteous."
Cons: "TSA line was ridiculously long. Only one checkpoint open for the entire terminal."

Pros: "The crew was courteous and nice. Due to a 2+ hour delay we had free movies on the flight."
Cons: "The fact that our incoming flight was delayed more than 2 hours."

Pros: "The food."

Pros: "Personable crew."
Cons: "Middle seat"

Cons: "Cancelled needed to be rerouted no reason ever given"

Pros: "I did not use any entertainment other than my iPad. The plane seemed to have more leg room than most. Friendly staff."
Cons: "The rough air over Denver. Glad to have a really good pilot. The snack mix is awful, nearly tasteless. Would prefer cracjers, peanuts, cookies, or pretzels."

Pros: "We incountered quite a bit of turbulence. The captain kept us informed and did his very best to assure a smooth flight."
Cons: "Can't complain."

Cons: "Twice on this trip, the plane was not at the gate, since it needed to be delivered.......In Houston, when it was delivered, the gate agent reported that the interior was too hot, they had to cool it down. Then, after we were all on, the crew arrived, saying they had just been assigned to our flight. Needless to say, the flight was over an hour late, many of us missed our connections and had to spend the night,"

Pros: "Early seating, left in time, friendly staff."

Pros: "Very friendly staff"
Cons: "I got stuck in the back of the plane and I did not realize the seats had even less room back there."

Cons: "No leg room at all and I'm not that tall"

Cons: "Elisa??? the customer service rep in the PSP airport was very unwelcoming and abrasive. There was a $49.00 service charge added on to my boarding pass. WHY??? I did not ask for any extra services. Please reimburse me. Thank you. The flight was delayed in taking off by 25 minutes. No communication from crew about the problem until 5 minutes before taking off. Updating passengers would have been appreciated."

Cons: "No cash food and beverage"

Pros: "That trip was great to Housto!"

Cons: "A little crowed and not near enough leg room."

Cons: "They made me get off the plane because I could have my lotion on the plane and wanted to check for anything else"

Pros: "Nothing"
Cons: "I didn't like that I missed this flight because your first one was late"

Pros: "Great wheelchair service for my disability."

Cons: "My flight was scheduled to leave at 4:51 pm. I arrived at the airport 2 and a half hours before my flight was to leave and I read the departure board to see that the flight was delayed due to maintenance. Then I saw that it was delayed again because we were waiting for a flight coming in from the Bahamas. Well my flight didn't take off until about 7:30 pm. I arrived in Denver around 10:00 pm which made me miss my shuttle to the Springs. I am a diabetic and was in need of my medication so I needed to get home. I spent extra money to take a bus to downtown Denver and a grayhound bus to the springs and a cab to my home. So my trip cost my an extra $55.00 dollars I didn't have. I have always taken United but after this experience, I will never again take United."

Pros: "Nowadays the gate closes 10 minutes before takeoff which really helps get the plane off on time as we can make connections. Some may not know this and find it frustrating. As a regular traveler I appreciate the move."

Cons: "Absolutely no leg room. Much less than most major airlines."

Pros: "I liked that 1 out of our four flights had more room & personal tvs."
Cons: "I did not like the fact that out of our four flights three were not too comfortable... & no tvs on three out of four"

Pros: "There was a wonderful man named Mr. Hanson that helped me tremendously. This was the first time ever to fly and I was tremendously scared. He made my experience wonderdul. I intend to fly more often now. Thank you for hiring someone that loves his job."
Cons: "The seats on the layover flight were over booked. If Mr. Hanson had not of taken care of me on my my flight I would have had a different outcome on flying."

Cons: "Flight was cancelled multiple time customer service was terrible"

Pros: "The flight attendant gave our baby a banana, which was super sweet."
Cons: "The flight was delayed for an hour and they turned off the AC for 20 minutes of that, which got uncomfortable."

Cons: "Plane was delayed. Missed connecting flight. Rerouting made a one stop flight into a 2 stop overnight flight. Reached my final destination 15 hrs late."

Pros: "None"
Cons: "No refund for my resheduling of flght. I has a valid reason with a valid documentaion"

Pros: "After the first two delays, they upgraded me to 1st class, it was lovely. They offered nuts and water while we waited. The pilots and crew were nice."
Cons: "Every plane was delayed so much that I missed all my connecting flights. The first one was because they still had plane maintenance to do (3 & 1/2hour delay) The second, they forgot to transfer the the log book when it was full and they had to scan 26pages while we all waited with a bunch of pissed off business men who were yelling and booing the pilot:(. The third flight was delayed so much that I couldn't fly out till the next day."

Cons: "Customer service via phone was unhelp and kind of snarky. She knew I was several thousand miles from home trying to get back, but wouldn't arrange for me to get on a different plane without a $650 fee. Another airline would have bumped people off their flights so I could get hiome. I was not pleased that my missed flight couoldn't be accommodated reasonably. Apparently my ticket was wroth nothing..."

Pros: "Getting home"
Cons: "Delays delays delays"

Pros: "Hassle free booking(no hidden fees) comfortable seats which for me being 6foot6 isn't always the case. And the free selection on the united airlines app was an awesome bonus"

Cons: "I don't like small crowded planes. You get off at gate 50 and have to race to gate 20 to catch your next flight."

Cons: "The cold air near floor"

Pros: "I like that all flights were ontime"
Cons: "The flight attendant was rude to passengers and my luggage was lost so I arrived at my destination with nothing!! I had to wait at the airport for 6hours for my luggage to be returned to me!"

Pros: "Flight attendants were sweet everything went smoothly."
Cons: "unloading was a bit difficult in such a tiny space; but it is a small plane ."

Cons: "Flight delayed so booked on another flight. Get to layover and was told that United tried but couldn't book the second leg of the flight after all. Before we left our original destination, they assured us all the arrangements had been made. Lying to customers doesn't look good for businesses."

Cons: "My TSA wasn't tagged to my ticket"

Pros: "NOTHING!!!!!"
Cons: "The plane never left we sat in the plane for a 1 hour and 30 minutes before they told us to get off .. Then they kept saying the plane was leaving up until the time I Miss my connection flight .. Then they make it seem likes its your fault... NEVER AGAIN !!!"

Pros: "The flight was very ontime and very comfortable, I had an excellent experiance with United"

Cons: "Overcrowded, rude attendants, and attitudes. Was told my carry on was to be checked in due to overcrowding and I counted 9 yes 9 openings in the overhead compartments as I approached my seat. Delayed flight, 15 minutes to get to next flight and was not helped to get to the other end of the airport"

Pros: "Complimentary beverage and snack"
Cons: "Had to stay about 30 minutes in the plane after it has landed. Almost caused everyone late to the connection flight."

Pros: "Crew was very nice"

Pros: "Really nice crew, I loved my seat assignment, Swift and easy boarding."
Cons: "Comfier seats"

Pros: "NA"
Cons: "NA"

Cons: "3 lbs over on luggage wasn’t an issue leaving but return made big deal and said she gets audited and can be a couple of lbs overweight. Wanted $75. So we threw away some liquids and dispersed some closed into carryons. Really stupid. Seats super small uncomfortable always have their hand out for payment for everything. Not eager to fly frontier ever again."

Pros: "The crew kept a very positive attitude. I only caught one members name, Maddison, and she and everyone else were very professional"
Cons: "I understand the need for the emergency landing, and an happy that passenger is still alive. But the almost / hours we spent sitting on the runway in Little Rock for the limited amount of medical supplies, that could of been replenished in Dallas was a waste of every passenger on that flights time"

Pros: "The flight attendants were very nice and comforting, as this was my first time ever flying and I was terrified."
Cons: "The boarding staff were rude! There was absolutely no form of entertainment. The seats were uncomfortable online said they recline for comfort however I couldn't find anywhere to get them to recline."

Pros: "On time and had plenty of room"
Cons: "Had to pay if you wanted a soda...."

Cons: "The small seats and no leg room"

Pros: "Liked the ease of boarding and cleanliness of the plane!"
Cons: "No reclining of seats"

Pros: "Great price. Great airline. (Frontier)"
Cons: "Nothing."

Cons: "Good"

Pros: "The no-frills (cheap) pricing."
Cons: "We had about a 3 hour delay with no explanation. The tickets told us to be there for boarding at the normal time though, so we were essentially threatened with missing the flight and had to hang out in the airport for several hours. The seats don't lie back at all, and the airline is very basic. Then again, you get what you pay for and we were expecting that."

Cons: "A smaller plane was sent to deal with a mechanical issue. I volunteered to wait. There were issues with the hotel payment and the flight out. I had to purchase a ticket with a different airline."

Pros: "NOTHING NOT A DAMN THING"
Cons: "Almost $100 in hidden fees, having to pay for a seat, not getting a refund for ambiguous checkout jargon for a higher priced seat before I even checked out - so just changing my mind cost me money, sitting on a packed plane next to sick people isn't fun since I'm sick now, the planes are cheaper and made with charging customers money in mind. Overall, a completely horrible experience. Never again."

Pros: "had to wait over an hour for my bag to arrive at baggage claim. Horrible since it's cheaper to check than carry on. Can't depend on prompt service @DFW."

Pros: "N/a"
Cons: "Seats are tiny, all in flight services are for charge."

Pros: "Low base price, clean plane, pay for what you use,"

Cons: "There were several delays."

Cons: "Delayed for 3+ hours"

Pros: "It was on time and smooth."
Cons: "Nothing, everything went well."

Cons: "I didn't like that you could not have a carry on and personal item but others did without paying."

Cons: "Had to pay 40 to check a bag. Will be hit again on way home. Seems to be a hidden fee that I will account for in the future and do the math and not fly Frontier. Only one person checking people. No kiosks. Delays on both flights. Overall terrible experience. Took 11 hours to get from Cincinnati to Salt Lake City."

Pros: "Frontier encourages you to check your bag by offering a lower fee for checking than carrying the bag onto the plane This made getting into and out of the plane so much quicker The seats were comfortable enough and I had my own food and beverages so did not need to purchase any."
Cons: "My reasonable priced ticket went up $104 by the time I paid to check my bag and pick a seat. I would rather gate check my bag and get it when I exit the plane because it took over an hour for it to come to baggage claim."

Cons: "I miss this flight.. Which was my returning flight home. Due to a flight coming to Cincinnati being cancelled thanks to mechanical issues and pilots working the maximun hours they are allowed. When asked about what frontier could offer the associate lied and stated they only had flights for Saturday ."

Pros: "Nothing"
Cons: "I selected the wrong flight and called to cancel. They charged me $99 and I didn't get to go on vacation."

Pros: "Very easy flight with excellent pilot and crew. Smoothest flight I've had in years."
Cons: "Didn't get my luggage to Atlanta. They didn't put it on the plane. Had to send it to me the next day."

Pros: "My bags was lost didn't even offer any thing to compensate me for the risk inconvenience that I had to spend 100.00 I already paid for my baggage can I get a refund too"

Pros: "cheap"
Cons: "no amenities"

Pros: "The flight was a different experience than most of the other airlines that I have dealt with. I liked Carl the coyote as the plane's mascot and the flight attendants were kind."

Pros: "Awesome experience my mother had to have assistance and they were very accommodating"
Cons: "my mother had to have assistance and they were very accommodating"

Pros: "The staff was very kind and the plane was clean."
Cons: "Around the time we should have been starting our descent into Denver, the pilot came overhead and said we had been re-routed an hour north due to storms and would land in about another hour. It would have been nice if they had notified us of the change as it happened. Also, when I bought my ticket online, I was left thinking I had to purchase a carry-on despite the fact that it would fit under the seat in front of me. As it turnes out, I didn't have to and was out that money. I was also caught by surprise by having to pay extra for my seat selection."

Pros: "First time flying with Frontier. No complaints other than having to pay for my carry on luggage. But when I only spent $80 (taxes and fees included) to fly from Dallas to Denver, I'm still happy."

Pros: "The plane was clean, the flight crew was very polite and helpful... flight was on time leaving and early on arrival."
Cons: "Extra fees for everything. Additional fee to book your seat. Additional fee for luggage... even carry on."

Pros: "Same as flight SLC to Denver"

Cons: "No complementary drinks. Short fold down tables."

Pros: "We boarded quickly, the plane was clean, the fare was cheap, and the crew was courteous."
Cons: "I didn't like the tiny tray table."

Pros: "the airplane was the most comfortable I've been on for quite a while...also the crew was extremely friendly and helpful. don't like that Frontier nickels and dimes the customer to death. Would like to have baggage charges not so complicated."
Cons: "My flight went out 1hr and 20 mins. late and no notification so had a very long wait at the airport and person coming to airport to pick me up sat there also... a notification would have allowed me to call her before she left her her and not waste her time sitting in her car waiting"

Pros: "The price"
Cons: "You get what you pay for, I guess. It's so sad to see a once customer-focused company become only about the numbers. Tiny seats, EVERYTHING is an up charge."

Pros: "The crew on board was awesome. But the check in agent's in Cincinnati were absolutely rude and need to be better trained. Yes I know they are not employees of Frontier that they are contracted. But it leaves a bad mark on Frontier. The crew on the flight however made up for their rudeness."

Pros: "We left on time."
Cons: "The children crying"

Pros: "The gate personnel and flight crew did a great job. The price of the flight was very good, about half the price of a normal non-stop. I was aware of the additional baggage and carry on costs so I was able to factor that into my decision on the price."
Cons: "I experienced difficulties with the Frontier Airlines website. Multiple calls to fix matters related to typos in our names and getting our baggage purchased. The check in desk assigned us seats but didn't tell us. The gate personnel fixed this. The flight was fine but the seats were absolutely the most uncomfortable I've flown on in many years."

Pros: "For the price of our tickets it was fine."
Cons: "I didn't like that we had to pay for soda..."

Pros: "Staff and timeliness were great!"
Cons: "Comfort was poor- I'm a tall guy and the regular seats are too small and not very comfortable to rest in."

Pros: "Quick flight."
Cons: "Changed gate without notice. Seats did not recline. Paid extra for setting next to spouse and had to pay extra for carrying on bags. Too much!"

Cons: "What they dont tell you is there is no carry on gym bag and charged me 40$ to check it"

Pros: "So quick!"

Pros: "It was on time, our party was seated together, and I wasn't cramped! Flight attendants were pleasant! I wasn't expecting much for the price I paid but it was a great flight :)"
Cons: "Nothing :)"

Pros: "Nothing, if I could give it 0 stars I would"
Cons: "Hidden fees, rude flight attendance, no food offered, seating was clean"

Pros: "Front desk people were nice and professional"
Cons: "Not enough chargers in the terminal waiting area"

Cons: "Seat would not even recline"