the direct flight. the only reason i booked with them :/
paid the extra $74 (discounted - bundle rate) fee to check bag and carry on and select a seat! crazy... i was wondering why a 4 hr fight from cincinatti to san diego direct could POSSIBLY cost just $90... now i know.. it DIDNT... it cost $164 each way... lol. NOT.
also - the crew was just lame. they didnt look at you ever and you had to flag the down after they passed you to hand over trash... basically just spent their time socializing and had an overal BITCHY tone... that you didnt matter to them.
will avoid this airline from now on.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.
AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.
Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."
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