Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 3% drop in price.|
|September||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$332||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 3h 50m
The cheapest ticket to Alabama from Cleveland found in the last 72 hours was $102 one-way, and $183 round-trip. The most popular route is from Cleveland to Birmingham, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $98.
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
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Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
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All other info
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KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Alabama.
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Scores according to KAYAK customer reviews
Cons: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."
Pros: "I flew standby (for the first time) to London and check in team in NYC was great."
Cons: "Now, the team in London, wasn’t so great. They were a bit rude!"
Cons: "Equipment used has seen better days. Seemed to have difficulty starting engines and aircraft had loud squealing hydraulic pump noises not typically encountered when flying the 717. A little disconcerting."
Cons: "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."
Pros: "Quick boarding and great with accommodating my request for a window seat."
Cons: "Offer in flight entertainment."
Pros: "The crew was amazing this round I got good seats"
Cons: "Forgot my earphones so I had to read a book. I never asked nor did I see earphones"
Pros: "Crew was great."
Cons: "When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate."
Pros: "The ceew"
Cons: "Unorganized boarding and 6 hour delay from expected departure time."
Cons: "Quick 30 minute flight"
Cons: "Flight was delayed and our luggage is lost"
Cons: "There was no food or entertainment. There was a problem with the seat of the person in front of me. He couldn't keep his seat straight and his head was in my lap throughout the flight."
Pros: "We eventually got there"
Cons: "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."
Pros: "Comfortable seat for a short trip."
Cons: "My departure from NY flight tv was not working"
Pros: "Delta Comfort Plus for the win! Great seats with plenty of legroom and room for carry ons. Friendly flight attendants"
Pros: "Everything was easy and smooth."
Pros: "The flight was great & so was the cruise. Unfortunately my luggage is back in Atlanta & I’m in Ft Laurderdale heading on a cruise tomorrow without my belongings"
Cons: "Not even given a toothbrush or tee shirt to sleep in."
Pros: "The crew were fantastic and tried their best the delay."
Cons: "Delayed flight. 2 hours delay. Had to rebook a connecting flight and hence was very tight to board the next flight"
Pros: "Flight was good. Left on time. Crew was attentive."
Cons: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."
Pros: "Two ladies working in the aisles were very pleasant and nice"
Cons: "Takeoff accelerated too much... nicer to have a longer launch process"
Pros: "Efficient on board crew"
Cons: "Ground crew caused delay for unknown reason"
Pros: "The crew is always wonderful. The complimentary beverage and snack really makes the flight better, even in the tiny seats. The flights with tv screens and charging ports are great, although they only seem to be on my shorter of the two connecting flights."
Cons: "Crew allows the first zones to place both their carryon and personal items in overhead storage, filling the bins before many travelers board the plane. We are then asked to check our bag, and are forced to put our 1 bag between our legs, whole many people stored two overhead. Flight was delayed a few minutes and time was not made up in air. Delta changed a few of our flights before we were even off the plane, while other passengers were allowed to keep their original flight (originally we all had the same connecting flight). Looks to me like they overbooked and pulled some of us randomly. Also, my checked bag was sent on wrong plane, and sat unattended at next airport for 2 hours."
Pros: "everiding si so good thanks this is my 2nd time lovet"
Cons: "so organais tritment so good everiding lovet"
Cons: "The worst"
Pros: "Short trip"
Cons: "Very hot ride"
Pros: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"
Pros: "On time. Most important"
Pros: "We were treated very well and it was a short, sweet flight. Nothing to complain about."
Pros: "Besides the 30 minute delay, the flight itself was painless. Avoided the traffic jam of having to drive through Hurricane traffic."
Cons: "Delay caused me late for work."
Pros: "Seats are comfortable. These short haul flights often have worn out, painful seats."
Cons: "They do a bad job of screening people with bags too large for the overhead bins and then those people have to check one they have already tried to board and it slow things down."
Pros: "Delta was so accommodating"
Pros: "- usb abd 110v charging ports on the seat backs - in-flight entertainment system for all passengers - comfy seats and adequate legroom in basic econ."
Cons: "- zone 1-5 boarding does not make for good logic - should board all window seat passengers first, then all middle seaters, and finally all aisle sear passengers"
Pros: "I liked that Delta gave me quick alternative flights and was able to switch at no charge to another flight using their app. I was traveling with my 12 year son and they were accommodating in seating us together."
Cons: "The hassle and the fact that we had to run to catch the new flight."
Pros: "The plane was not so new or good"
Cons: "The plane and the atention"
Pros: "Hey, they let us off the plane."
Cons: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"
Pros: "Delta is a mess to check in. Check in on line, print boarding passes then stand for an hour to get bag checked, in Cleveland an. urn ind almost as long in Austin. Terrible"
Pros: "It was on time."
Cons: "The plane was dirty and there was a lot of trash around my seat."
Cons: "I was sitting in the middle seat between two very big (fat) people and it was uncomfortable."
Pros: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."
Cons: "If you have to swap out planes, do it at night, not the morning of the flight! And tell the customers in advance, so they can get some sleep instead of hurrying to the airport for an "on time" flight that couldn't be flown because of an equipment problem."
Cons: "Economy seating was cramped and painful. I sat in a window seat and couldn't hardly move freely enough to get my seatbelt on; and I am a petite female!!"
Cons: "Delayed and crews attitude. Also being seated next to someone when the plain is half empty"
Cons: "the seats are WAY TOO SMALL"
Pros: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Cons: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Pros: "Our original flight delayed and then cancelled and the need help kiosk was quick to provide an alternative. Better aircraft and good flight compared with the original flight"
Cons: "The replacement flight has been delayed almost 2:30 hours due to bad weather in NYC."
Pros: "The aircraft was much better than the originally plan which was delayed and then cancelled. Comfort seats and cleaner aircraft was a nice surprise after 5.5hrs of stranded time at the CLE airport."
Cons: "Delayed for 5.5 hours."
Cons: "Was not on it due to cancellation. Was on an Aeromexico flight without Delta emenities. Was very disappointing. Was not offered an upgrade and had a long layover in Mexico City"
Cons: "I wasn't able to board with bags so I had to change flight I paid class upgrade and never received refund"
Pros: "The flights seemed to go fast once we were in the air and it was nice the pilot was trying to get us there earlier because we had taken off late."
Cons: "I upgraded to 1st class for both flights but the plane seating was very dismal and hadn't been upgraded in either of these planes for a long time. After we boarded the plane we were told that no drink, snacks or food would be offered. The attendant shut off the lights as soon as we got in the air and kept it dark in the cabin until 10 minutes before we landed. She never came around to check on us once or ask if we needed anything. I was so thirsty when we landed. I have decided that I will either go back to United Airlines or check out the 1st class options at American Airlines better next time. This might not have been their fault, I'm not sure what it was, but the flight was late landing and we took off an hour late as well which really put me behind schedule."
Pros: "A crew member saw me struggling to walk and offered a wheelchair, explained to me that I would be met with one throughout my trip. Her name was Donna!! Problem occurred when we got to Dallas."
Cons: "Instead of circling in the sky, they could have had the pilot take the alternate route he eventually took anyway, in the first place. My family and I still don’t know if we’re going to get a flight to El Paso/ stand by. So much 4 seeing my armyson before he deploys, recipient time waisted over bad decisions on to of everything else, entitled woman on the plane insults me on the lane for no reason. The crew was amazing though."
Cons: "No food"
Pros: "Crew were friendly"
Cons: "Delayed 3 hours for maintenance. Changed gates 3 times. Not well organized"
Pros: "second flight was delayed about 30 minutes"
Cons: "The attendants attitude."
Cons: "6 hour delay"
Pros: "Great airplane. Enjoy the 2 seat rows."
Pros: "One flight attendant who was on a plane not scheduled for this flight (much smaller plane than scheduled) so lots of people left behind. Don't know her name but she had the best personality and really took care of a lot of people not happy being late of stuffed into a very small plane."
Cons: "Delays happen but DCA is a pretty big hub not to have a big enough plane to get passengers on board who are already delays. You had to pay $700 vouchers to a whole bunch of folks so whatever profit was possible went to vouchers instead."
Pros: "The friendly informative team when we learned our plane broke. I switched to Charlotte connection earlier as a Miami one made no sense as Miami is south of Atlanta final destination. We had a different outcome than expected yet staff cared for us."
Cons: "Plane better maintained as before take off a hydraulic part broke and we were grounded . We arrived home hours later than planned because of this."
Pros: "seat was basic. prefer having tv screens in the seatbacks as opposed to using my tiny phone as a viewing screen."
Cons: "prefer having tv screens in the seatbacks as opposed to using my tiny phone as a viewing screen. only food available besides pretzel was pay food."
Pros: "My bag was lost!!!"
Cons: "To have my bag delivered"
Cons: "On time"
Cons: "The lack of leg room was wild. I’m under six feet tall and my knee caps were in the spinal column of the man sitting in front of me."
Cons: "Departing on time...30 minutes late."
Pros: "The 787 is a nice aircraft"
Cons: "It should not take 2 hours from touchdown to the terminal. The flight arrived early but by the time the last passenger made it to the terminal, they probably missed their connection."
Pros: "Very professional and timely. My last six flights with American have been without a hitch and right on time. If I were a business traveler, which I am not, American Airlines would be my go to carrier. Quite satisfied with this airline and have been for a long time. Thanks!"
Pros: "The crew"
Cons: "I just don’t understand how a flight can be delayed three hours from weather the day before. And, of course, we arrived and there was no gate for us. They had three hours to have a gate ready for us. AA fail!"
Pros: "Pilot did well on rainy flight"
Cons: "Only pretzels for snack"
Cons: "See above"
Pros: "Check in"
Cons: "Missed connection"
Cons: "They charge for coffee."
Pros: "The flight was good. Takeoff and landing were great. Service in flight great."
Cons: "The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it."
Cons: "Supposed to leave saturday, but didnt cause the lady at airlines said i need a visa when i did not need a visa.now its tuesday in austrailia and im stuck in airport because quantos doest know where my bags are. This trip is turning or turned into a total disaster!"
Pros: "Standard AA domestic flight. Once we were boarded and underway, things were fine. Crew was friendly, the aircraft was cleaned on the turn from the prior flight, and we didn't sit on the tarmac too long when arriving at DFW. Normal operations for AA domestic."
Cons: "Unfortunately, normal operations for AA domestic means boarding 20-30 minutes late, which delayed the arrival a bit. In general, AA could provide more accurate updates and boarding information for their flights. For example, if the inbound aircraft arrives at the time my flight should be boarding, I want to see an updated departure time, rather than maintaining the "on time" status right up until five minutes before the new boarding time. Generally it takes 25-30 minutes to turn the plane for the next outbound flight."
Pros: "Crew was nicw"
Cons: "Now pay significant more for carry on bags for another mediocre airline where it is not significantly cheaper."
Pros: "Crew was polite and respectful"
Cons: "Communication was irregular, a meal was promised that was never delivered, delay on tarmac handled poorly"
Pros: "Like my AA rides > 90% of the time. The usual prob is sketchy gogo service."
Cons: "Nogo gogo"
Cons: "Plane was dirty and crew inattentive."
Pros: "On time flight, as comfortable as can be hoped for."
Cons: "This flight was on time, but Dallas to Huntsville is frequently delayed. Also, the airplane is often quite old-appearing on the interior."
Pros: "Short flight, nothing much to say."
Pros: "The crew on both flights to Cancun were very nice!! thanks"
Pros: "Speedy boarding, friendly crew."
Cons: "Seats are definitely cramped."
Pros: "Very nice crew Very smooth flight On time!"
Cons: "They didn’t have coffee or tea, but them announced that in the beginning. No WiFi. Also announced."
Pros: "The flight to New York was not full and I was surprised when the representative automatically upgrades me to an even-more seat, which I found great because at 6-feet tall I had a tough time on the way to England being in the right spaces at the rear of the airplane."
Pros: "The crew was excellent people, very friendly and helpful."
Cons: "American airlines is the only airline without TV screens in each seat. Furthermore, the control in my seat was not working."
Cons: "My Chair would not recline it was broken and was crushed every time the guy in front would lay back on his cause I could not move mine!"
Pros: "The gate agent was having a bad night because she did not get a break. I am platinum pro and would not upgrade me because she said I was not on the list but she put 2 people in first who were not even advantage members"
Pros: "Staff did seem empathetic and offered substantial tips on how to find out about connecting flights. Also a promotional offer for the aa credit card had a sweetened points offer. I also liked the general structure of the plane made it easy to see if the lavatory was occupied or not."
Cons: "Plane pulled away from the gate knowing we were delayed (or so it seemed). Subsequent delays meant we were stuck on the plane and couldn't briefly disembark."
Pros: "I had a family member enter the hospital 5 hours before take off. I got a full refund, even though I didn't have trip insurance."
Pros: "Flight was smooth and ontime"
Cons: "Flight was extremely expensive."
Cons: "I selected an aisle seat because I have very bad anxiety and when I got there to print off my ticket I was assigned a middle seat. It was very uncomfortable"
Pros: "Good flight! Smooth landing!"
Cons: "The flight was cancelled without notification."
Pros: "I got to my flight with ease, my flight was on time and the pilot did an excellent job of taking off and a picture perfect landing . The attendants were quick to respond to my needs, ( I needed some trash thrown away and I had a request for coffee)"
Cons: "More space in coach. If there was a larger person next to me it would have been a different review"
Pros: "The cordial treatment by the crew members"
Cons: "Not enough air conditioning, it was too warm on both flights. The foid could be better"
Pros: "There were charging outlets. Bravo!"
Cons: "They lost my baggage"
Cons: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."
Cons: "The food (only in some cases) could have been better. The jet from Chicago to Zurich had multiple mechanical issues that delayed the flight considerably."
Pros: "Efficient crew and easy boarding."
Cons: "No frills but ok."
Pros: "Free coffee."
Pros: "The check in was great. The staff was very helpful."
Cons: "The plane was very small and hot. There was no space for even my legs."
Pros: "I enjoyed the speedy boarding process"
Cons: "The flight was over booked. Very crowded and when we arrived in Los Angeles we sat on the runway for over an hour"
Pros: "we had to wait a long time before boarding, and no informaton, as to why."
Cons: "Just waiting and no information as to why. At the same time the flight to Stockholm, was delaid, aml all this information came over "our" speaker, even when they started boarding , quite confusing."
Pros: "On time!"
Pros: "The Inited Club"
Cons: "Flight never took off due to engine problems, That is understandable. What was not fun was the "every man for himself" trying to get to an agent to get alternate flights out. If you were sitting at the back the of the plane you obviously we're at the back of a long line and had no good options by the time you got to someone"
Pros: "The services very nice"
Cons: "It's very good service"
Pros: "Fastest boarding of a large aircraft I have ever experienced. They did it right by boarding from the rear of the aircraft forward. Flight attendants were courteous and very efficient. All seats were preset up with a pillow, blanket and headphones. The food was the best I have ever tasted on a scheduled flight. Much shorter flight than I expected."
Cons: "I really can not think of anything that I did not like about Aer Lingus."
Pros: "I loved that I got to the counter to check in and get my tickets and the lady behind the counter ( can't remember her name) asked me if I wanted to keep my flight or take a nonstop flight to Milwaukee. I obviously took the nonstop flight."
Cons: "Nothing bad to say."
Pros: "The airport"
Cons: "Crew allowed other passengers to put more luggage in than me. I had to go hunt for space. United cheated me."
Cons: "Flight delayed, missed connection. United made no effort to help find a new flight. They stranded my at an airport for 12 and never even apologized."
Pros: "Crew was patient, plenty of room to move thru cabin! Went fast & was over before we knew it!"
Cons: "I sat between two oversized men and was uncomfortable the whole flight"
Pros: "The crew worked furiously to get everyone her drink & snack. Boarding sequence was orderly."
Cons: "Most of the time, the weak link is in check-in. For CLE-ORD, too many huge personal bags & carry-ons slipped thru the process resulting in takeoff delay as the staff checked for overhead cabin space back & forth. Inside the jet, the crew had to look for cabin space, rearrange ridiculously large bags...in order to fit my backpack. More delay. Some "personal" items were larger than most carryons."
Pros: "No hassles. perfect flight for a great vacation."
Pros: "The seats were roomy enough. The plane was clean."
Cons: "The flight within itself was not a problem. However there was a hold up because on weather which is not a problem better safe than sorry. But trying to make our connecting flight was the problem we asked over and over for information on if we were to make our connecting flight and no one seem to be able to give us a relatively fair answer on what we were to do because of the delays. Needless to say we missed our connecting flight in New Jersey they shut the door and said we could not board, that's OK if that was the rules but what to do next was the problem, no one could seemingly help us.We had to walk around to find someone to help us to only be told that we can just get the next flight but we had to go to customer service to get re-ticketed which was making us missed even another flight the lines in customer service were extremely long and they were going extremely slow so I had to jump out of line and go to a gate in which someone help me get re-ticketed to catch the next flight. We were to have someone to meet us in London in which we had no way to connect with them to tell them we were going to be 2 to 3 hours late. Once we got on a flight the plane was clean, the seats were spacious enough for economy and the staff was friendly but coming through New Jersey was not what I would want to do again but I had a flight back coming through. The horror!"
Pros: "Crew was very friendly."
Cons: "App never worked so I couldn't watch a movie on the flight."
Cons: "Lack of snacks"
Pros: "Plane was amazing. Crew great."
Cons: "Portion of food was extremely small.music selection could be more up to date."
Pros: "Easy and on time!"
Pros: "Plenty of time between flights"
Cons: "Boarding gate changed 3-4 times in 2 hrs!!"
Pros: "Easy flight"
Cons: "Very bumpy!"
Pros: "It was on time from Cle to Houston. The problem was from Houston to SF"
Cons: "Houston to SF was delayed about 3 hours."
Pros: "On time"
Pros: "Crew was professional and friendly."
Cons: "Seats were too cramped..knees hit seat in front and I felt like I couldn't use the arm rest cause my hand would be on the knee of the person next to me"
Pros: "Friendly staff"
Cons: "Not enough room, need more overhead baggage room"
Pros: "Had no problems, got to Chicago early!"
Cons: "Seats were very uncomfortable and very tight."
Pros: "The flight was good and everyone was very nice. Pilot made good time to decrease delay time during flight."
Cons: "Flight was delayed an hour. But that was better than the first delay estimate of an hour and a half."
Pros: "The flight was smooth for such a small jet and the attendant was so pleasant and kind. I was very pleased with the experience over all."
Cons: "It was just a personal preference. The snack was an Asian mix and it was something I didn't care for but honestly it hardly impacted the experience at all."
Pros: "That it was direct form Cleveland to LA and it left on time and arrived on time."
Cons: "Wifi did not work. Chairs are so tight and hardly move back enough. Why can't they have some form of lumbar support?"
Pros: "Loved the fact that there was leg room !!"
Pros: "None of the issues related to a service dog came up on this flight."
Pros: "Plan not full... Arrived 15 min early... Great pilot and crew!!"
Cons: "Nothing negative!!"
Pros: "Flight was short, everything went well. Seating was cramped but it was a small plane."
Pros: "Boarding was easy and fast. Flight crew friendly."
Cons: "Being stuck in airspace for an hour. Caused our flight to land late, making me late for a meeting."
Pros: "Smooth ride no delay"
Cons: "Kinda warm"
Pros: "Good flight. Nice seats plenty of room"
Cons: "Nothin. Everything was good."
Pros: "Staff at the customer service counter was much more helpful and accommodating than at the gate. They booked us on the next flight leaving and booked us on another connecting flight since we were going to miss our original flight due to the United delays."
Cons: "The flight was delayed and the staff at the gate was very unhelpful rescheduling our flights."
Pros: "Flight was on time."
Cons: "Baggage was not assigned a carrousel. After asking where it will show up, I received a verbal carrousel assignment. Almost a hour after landing, no baggage showed up. We finally found it at the unclaimed baggage."
Pros: "I had a very pleasnt experience except the seat rows were SO small and my seat didn't recline. I am only 5ft 4in and I felt uncomfortable. The woman next to me was cleary very uncomfortable. This was my first time flying United in a while and I will definitely avoid UA in the future for long flights."
Pros: "The connecting flight from Dulles to Philadelphia was CANCELED AFTER we were half way, with very little concern how any of us would get to our final destination. We had to pay out of pocket to get a ride. Had I wanted to be on the highway I would have driven myself!"
Pros: "Friendly personality of flight attendant."
Cons: "Did not "wow" me with service."
Pros: "Relatively easy to change flights due to weather delays"
Cons: "United personnel did not seem too chipper."
Pros: "Not bad, just not good."
Cons: "Always ceases to amaze me how a screening process is so organized at every other airport except Cleveland Hopkins!!!"
Cons: "The trip was amazing. Our flight attendant Sonia was wonderful!"
Pros: "Left on time, arrived on time"
Cons: "Even though we checked in and had our boarding passes, we had to wait an hour for Frontier’s bag drop. Fortunately there wa s a minimal wait at the security checkpoint, so we still made our flight... barely."
Pros: "on time arrival and departure, polite crew"
Cons: "uncomfortable seats, tight fit"
Pros: "STAFF WAS FRIENDLY"
Cons: "SEATS ARE VERY UNCOMFORTABLE"
Pros: "The other passengers were great."
Cons: "My flight was delayed so I missed the concert I was attending, so I lost money. It was extremely turbulent and I was sick. The flight attendents were extremely rude."
Cons: "baggage issue paid for personal item frontier web site confusion"
Pros: "I was supposed to fly to Denver at 2:00 today, and I'm still stuck in Cleveland!!! Not sure when I'm gonna get home!! This is utterly ridiculous!!!"
Pros: "I like that they let us board in the beginning with a child so that we could get situated before everyone else was on there."
Cons: "Paying for my seat to be by my two-year-old grandson. Paying for a pop or beverage on the plane."
Pros: "I enjoyed the swift flight. It was long, but Frontier made it very enjoyable."
Cons: "There was nothing that I did not like. Everything was perfect!"
Cons: "I am never flying Frontier Airlines again. Hidden fees everywhere that make the price much, much less of a deal than it looked when I did the price comparisons against some legitimate airlines. Frontier charged for carry-on bags, tried to charge for seat assignments (all of the available seats & not just the desired ones), charged for every beverage including sodas. Frankly I was surprised they didn't charge for water! Seats didn't recline at all & were like sitting on a metal folding chair for 5 hours. Food tray was about 3 inches wide, could barely put a plastic cup on it let alone a laptop or anything like that. Deceptive pricing combined with crappy accommodations - a combination I will avoid next time."
Cons: "Another plane malfunction! Last time we flew Frontier we were stuck for 2 days in FL! Never was another plane brought in for us. Never was another flight to,Cleveland bumped so we could return home. At least you figured out that disaster and we were able to board a plane scheduled for Philadelphia, which bumped that passenger to a flight 3 hours later. And the stories of horror other passengers had last night...all about Frontier, one man previously had totally missed a cruise! This is not how to maintain nor run an airlines. I will not be giving Frintier another chance."
Pros: "The flight left on time and arrived early."
Cons: "I didn't like that I had to pay for a carry-on and a seat assignment. And then to find out when on board, that I had to pay for any snack or beverage. Good thing I had a water in hand. I had flown Frontier many years ago when I received good service. This flight was just transportation....not a service oriented flight to get you to return. Also, we waited for 1/2 hour at baggage claim for our bags to finally appear..."
Pros: "Boarding was easy and efficient"
Cons: "Seats aren't the most comfortable. Tiny tray tables and the seats don't recline"
Cons: "Delayed flight and overpriced luggage fee - higher than other airlines - I have flown a few times with frontier and every flight had been delayed by mechanical problems - the flight at the gate next to mine also had the same problem."
Cons: "You could not adjust the seat backs, stuck in the upright and locked position for 4 hours. Tight leg room. Would not do it again."
Pros: "I like that it is inexpensive because I would not be able to fly otherwise."
Cons: "I've ridden Frontier several times but never have I ridden on a flight that doesn't even let you put your seat back. For a 4 hour red-eye, this was a huge disappointment."
Pros: "The attendants made sure every one was comfortable before the flight took off, after the doors were close the offered open seats to customers that looked a bit crammed. They were very accommodating. I didn't eat any food, but it smelled amazing. I would definitely suggest Frontier to any one flying I know I will be booking with them again."
Cons: "The chairs weren't the most comfortable, luckily it wasn't a long flight. Is a bit much for checked in baggage. I understand charging for extra luggage but the first checked bag should be complimentary."
Pros: "Smooth flight, arrived early, fast boarding pricess."
Cons: "Everything was fine, no foodand only water for free, which was expected since rates are so low. So low score is only due to N/ A not being an option to rank."
Pros: "Cheap prices for round trip."
Cons: "Having to pay to pick your seat, minimum of $12 (suggest that you pick and pay as soon as you book for good seat selection). Checked bags are $30 each way, and you must pay for your normal complimentary items on other airlines. Don't be penny wise and pound foolish. Just pay the extra money for convenience!"
Cons: "Add on baggage charges ! Dont suck people in for base price then charge for a carry on !!!! Also web site didnt allow me to pay for bags and accept the discounted price !!!! The above practices are not sound and ethical business procedures ! Gail guzzo @ firstname.lastname@example.org"
Pros: "Pleasantly surprised. Trip was marred by alcohol service to people who were obviously already under the influence and disruptive to those of us around them."
Pros: "Crew was polite and professional. The flight was on time or early and take off and landing were uneventful."
Cons: "Seats were very hard and narrow. I got a stiff neck from having to lean sideways due to a broad shouldered man next to me. The baggage charge was pretty steep. All the additional charges add up to what a regular priced flight with comfortable seats and beverage service would be."
Pros: "Cheap tickets great staff and comfortable flight"
Pros: "Round trip from Cleveland OH to Orlando FL was $73, you can't beat this. Of course with such a good rates you have to expect the airline to make up the difference with added fees."
Cons: "Heavy fees for baggage, there are no complimentary drinks or snacks - you pay for everything. Still a great deal if you are just traveling for a day or two and can fit all of your clothes, ect, in a briefcase or small personal bag - then you will not have a checked bag or carry on bag fee."
Pros: "I got more than I bargained for. On a short flight (2hrs), I don't need frills. Everything worked, crew was professional. Price was excellent. Paying for extras doesn't bother me, but I understand it's a concept that many people need time to get used to. I'd way rather pay for my carry-on or even water than to have to subsidize the cost of yours."
Pros: "Did not feel like cattle"
Pros: "The flight was on time! Even landed early!"
Cons: "We had to wait for a long time to get our luggage!"
Pros: "The website did a great job of explaining all of the odd extra charges. Prices for baggage were discounted because of the offseason, but I would have been annoyed if I paid the much higher "normal" pricing. The math would have made the tickets more than major airlines that include food, entertainment, and staffed baggage check-in counters."
Cons: "Each time waited 25-45 minutes before staff arrived at baggage check-in. Then 4 employees would come at the same time. I understand saving costs, but couldn't they just use less staff to always have somebody at the counter? The labor cost would be the same."
Cons: "Have to pay for carry-on? Paying for oxygen would be a logical next step."
Pros: "The flight was on time eac way and arrived early ."
Pros: "The plane we took, eventually, did not crash."
Cons: "There was a "maintenance issue" with the plane. That can happen. But the way the airline handled it was the problem. Every couple of hours they would push back the departure time. After being delayed 6 hours they told us, "The plane IS REPAIRED, but the crew has timed out." So the departure time had to be pushed back another 3 hours. 15 minutes before that time elapsed they announced that, while they now had a crew, the plane wasn't actually fixed and they were going to bring in another plane in another 2 hours. Before boarding, they announced they needed to move some passengers to different seats, "because there were less passengers than originally scheduled" to balance the weight. This turned out to be a lie because it was a different plane model. I was moved from an upgraded seat to an unsatisfactory one with less leg room. When the plane finally did come in we sat on the tarmac for 60 minutes before taking off. They announced complimentary drinks AND snacks for the delay. And, while I don't get excited one way or another over a bag of peanuts, when the air-waitress came around and tried to charge me for the snacks and claimed that it had never been promised, it was really annoying. Delays happen. Please don't lie about what's going on."
Pros: "We arrived 30 mins before scheduled time"
Cons: "Stuartest were rude and mean. We sat on the plane for 1 hr before they took off. They had an issue with a door censor and while they fixed it the entired plane smelled burnt. This smelled persisted until we took off. It was scary to even fly in the same airplane. Next time i will pay more money and feel more securw and confident in the plane."
Cons: "After nickel and diming to make the ticket price higher than other flights, the flight itself was delayed for more than 7 hours. Don use this cheap, poorly managed airline."
Pros: "Seats are not very comfortable."
Pros: "1. clear detailed announcements by the one on the PA 2. smooth flight, left on time, good landing 3. allowed changing of seats since flight was not full 4. crew were cheerful Note: I put OK for food and entertainment (but actually this is an Not Applicable answer; as i did not purchase any food on board, and there was no entertainment on board)"
Cons: "1. carry on baggage - I had one that was in a large soft carrier bag that i carried like a handbag over my right shoulder-- the pleasant male counter officer did not say anything but a younger female personnel said it costs US$45 for a carry on bag, fuss was made by her about how the soft bag height was "slightly higher" than the carryon baggage steel rectangular measurement guide nearby. I removed a couple of important items to put into my check-in luggage, paid US$40 for it. Then I was given the OK. After that, I observed several people with hardcover luggages, carry-ons and backpacks (i.e. 1 carry-on that was definitely a lot larger than mine (with wheels and all) and bulky backpacks) ... By the way, the soft bag fit OK under the seat in front of me as it was a "soft" bag and I had leg room too. This made me feel it is a racial discrimination since I am a foreigner Chinese. It marred my otherwise 1 month enjoyable trip to various parts of USA."
Pros: "I like everything nice people fast operations reached on time to destination."
Pros: "Please add a "No Response" or "Not Applicable" response option to this submission form to ensure statistical significance."
Cons: "They charged extra for everything .... even carry on luggage. We flew to Orlando, FL for Thanksgiving, paying extra for an early, direct flight. The flight was delayed over 7 hours and they gave us a $10 meal voucher that was not accepted by any of the vendors in the airport. On our return flight, more delays. We were not able to check in online because we had a CREDIT balance so we had to wait in the ticket line to check in. NO plans to use the $100 voucher they gave us that has to be used in 90 days."
Pros: "Crew was nice."
Cons: "Five hour delay. No food with the flight. One cup of Coke was given because of our delay. Thanks..."
Pros: "Once in air flight was fine"
Cons: "five hour delay in taking off"
Pros: "The boarding process was good."
Cons: "The flight attendants spent most of the flight joking around with two young female passengers one row behind me. I was in the second to last row. It was a 5:30am flight and no one could sleep because they were so loud. Also the passengers to who you crew was speaking kept swearing and we had kids by us. Very unprofessional crew. Also, I chose this carrier because if the low fare. By the time I was done paying for all of the extras like a seat (really?!) I would have saved money going with a different airline AND had a better choice of flight times. Oh, and free water on the plane."
Pros: "Boarding was fine, airline crew and pilot were Phenomenonal."
Cons: "I hate the fact that I had to pay for a carry on."
Pros: "New plane"
Cons: "Pay extra for everything"
Pros: "Only conveniance was flight leaving Cleveland was non-stop and at a time i needed."
Cons: "Bare bones, seats have very lttle padding, narrower than most, pay for everything, bags, carry ons, drinks. With all that said the fares are equal to other airlines."
Pros: "The fare was good, even after add-ons it was somewhat cheaper. But, if there are too many, that disappears."
Cons: "The seats are too close together. My knees were pressed into he seat inform of me, I'm only 6'3". There is no way to scrunch down in the seat and use the seat back for a head rest. Most uncomfortable seating I've ever experienced. Encountered one slightly condescending flight attendant."
Pros: "Cost of flight"
Cons: "Cost for everything but ice water extra, web site did not work to pick seat or to upgrade seating."
Pros: "The flight left on time and landed early."
Cons: "I think water and juice should be free."
Pros: "Price was right and flight schedule was convenient."
Cons: "Check in confusing and seats not comfortable."
Pros: "The flight was great. Attendants were very helpful and courteous. Assistance when needing wheelchair was great. We will definitely fly frontier again."
Cons: "The two little kids behind us screaming and kicking most of the flight."
Pros: "Like the price. $49 flight Ohio to NV. Had to pay for bags and drinks etc, but fine by me bc I didnt need those services."
Cons: "Couldn't check my bag in until 4 hours before flight. So I had to lug it around pre security...and due to construction, there was no where to sit or relax presecurity. sucked. Also, I sat in back of plane. I could hear the flight attendants talk about how low their paychecks were, their family issues, relationships, etc."
Airlines flying from Cleveland to Alabama have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights