Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Pros: "The whole business class experience"
Cons: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."
Pros: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Cons: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Pros: "Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch."
Pros: "Flexible seating due to only very few passengers. On time departure and arrival"
Cons: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
Pros: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Pros: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Cons: "They are well trained crews so I have no better ideas about improvements"
Pros: "Super good crew."
Pros: "Amazing crew. On-stop flight. All premium economy for reasonable price."
Cons: "Silk air"
Pros: "Good food. Friendly staff efficient airports."
Cons: "Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract. Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result."
Pros: "Friendly service and not a super crowded plane."
Cons: "In-seat entertainment was not working for me, and boarding process could be drastically improved."
Cons: "flight on time. flight was delayed and gate changed"
Pros: "Amazing services and foods"
Cons: "The business class seat was great"
Cons: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
Cons: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Pros: "Excellent service, made a very long flight very pleasant and enjoyable."
Pros: "The service is exceptional!"
Pros: "The seats were comfortable and the staff was very attendant!"
Cons: "No complaints"
Cons: "The toilets were a little unsanitary."
Pros: "Easy red eye flight, just slept the whole way"
Cons: "Singapore airline is always awesome. Crew professional and very caring"
Pros: "All of services, food, Language, clean air even so beautiful ~~"
Cons: "So nice and beautiful wearing also food is very good"
Pros: "Very attentive, great food, quality aircraft"
Pros: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
Cons: "I am a vegetarian and they served a chicken piece along with my main course."
Pros: "Great experience"
Cons: "Seating arrangement was bad"
Cons: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Pros: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Cons: "Nothing to mention, all was good"
Pros: "friendly staff top Service top Inflight"
Cons: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Pros: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Cons: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Pros: "smooth service with refreshments"
Cons: "No working seat audio"
Pros: "Helpful crew. Full food service!"
Pros: "everything is perfect"
Cons: "the food on Silk Air can be better"
Pros: "Friendly crew, efficient boarding"
Cons: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"
Pros: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."
Cons: "My Vegan meal was terrible."
Cons: "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."
Pros: "Staff friendly and efficient"
Cons: "poor ground and inflight crews hospitality poor food quality poor food variation"
Pros: "Very nice crew."
Cons: "Why are the slippers/socks not distributed before take off or already in the seat pocket? Why is the food order taken after take of and not before? Why does singapore airline have old seats I new planes? What happened to the earlier leader? Friendly staff alone does not make the deal. And given ticket prices SQ is not attractive any more for me."
Pros: "The crew and inflight food and entertainment was good. The person on the transfer desk was very helpful."
Cons: "We were unable to use the website to check-in online, which meant we had to fly to Manchester to check-in. Which is very poor given modern technology. (We were able to check in on line for the flight from Houston)"
Pros: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Pros: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Cons: "It would have been nice if wifi was free considering it was such a long flight"
Pros: "Amazing crew, great service. Really good food"
Pros: "I like your new entertainment devices and big screen"
Cons: "the number of movies is a little bit less. the category of videos is not clear."
Pros: "Service and Operation"
Cons: "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"
Pros: "The flight was an hour shorter than i expected. The staff was around and attentive. I felt like i won the lottery with flights"
Cons: "Not one complaint"
Cons: "Need more smiles and space"
Pros: "Was perfect"
Pros: "Very good service"
Pros: "Better seats clean bathroom"
Cons: "Change the mousse flavor, please. The hummus was terrible."
Pros: "Overall the flight experience was very good"
Cons: "I was soooo upset that the check in person when I was about to board the plane couldn't help me to change the seat number. Why is so Hard? Just switch numbers with other people and tell them the changes. US flight do that why Turkish flight doesn't!! Most of people fly alone, its that easy."
Pros: "Requested for a aisle seat. Done without any issue. Very good food."
Cons: "Airport in Istanbul"
Cons: "On time"
Cons: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"
Cons: "The food was a bit tastless"
Pros: "Down to Level G to check in, worked out OK. Security was good and easy. Left on time, important! Bags checked straight through to SFO"
Pros: "I liked the food, it was delicious. The flight was on time, the boarding was organized."
Cons: "There was a steaward who was not very friendly whenever I asked for something which was a right he would make faces. He even passed my row and did not serce us and I had to ask the steawrd of the other aisle who was very friendly and nice. I was very desappointed by his behaviour. It was my first time on Turkish Airlines."
Cons: "I'm very angry because the trip late more than an hour, which caused me to delay the trip Riyadh to Abha and lost the value of tickets. I think this is last flight of me for Turkish airlines."
Pros: "One of my fave airlines now Great seats, services, staff Turkish coffee in the air!"
Cons: "they keep the cabin a bit too hot, need to ask them all the time to make it colder"
Cons: "Not enough bathrooms. Very long lines to go to the bathroom."
Pros: "Nothing jumped off the tracks. Every trip went exactly planned."
Cons: "thru Istanbul"
Cons: "The flight was delayed for four hours due to aircraft malfunction. Not allowed to use the toilet for five hours."
Pros: "Service & food Additional goodies"
Cons: "All 5 baggages where delayed and delivered after 5 days. 1 of them is still lost. Turkish Airlines ATL Airport ground staff is never to reach or never answers any calls, mails or notifications."
Pros: "Food, no delays, entertainment, price"
Pros: "There was almost nobody on the flight. In flight entertainment was awesome too."
Cons: "My luggage arrived wet unprotected fron rain"
Cons: "Inability to get a full can of soda and beverages with ice, Wild kids who ran amuck in the cabins, insonsistent ventilation it was hot one minte freezing the next."
Pros: "The staff is awesome and made the trip comfortable. I aldo liked how quickly we boarded!"
Pros: "The crew was friendly"
Pros: "Business class experience was delightful"
Cons: "Indian and Pakistan movies were missing from entertainment channels"
Pros: "I like the punctuality of boarding time and taking off/landing time."
Cons: "The second meal wasn't exactly my taste."
Pros: "food,service and flight"
Pros: "Worst airline ever"
Cons: "Worst airline ever."
Cons: "The attendant open the door on me while I was using the restroom, I didn't care for that, he can see that the restroom is in use ."
Pros: "The food was the best I've had on an airplane and the in flight entertainment had an enormous selection. Flight staff and their service were amazing. I've flown all over and have never taken Turkish Airlines before. Now I don't want to fly with anyone else."
Cons: "seats were a little cramped for a 12hr flight, but I'm not a short guy. I guess it pays to go business class."
Pros: "food was very good for such a short flight!!!"
Pros: "Thanks for the homemade cookies :)"
Pros: "We boarded on time, very well run, the food was great, great movie choice"
Cons: "The seats could use upgrading. I've flown aturkish quite a bit. Some planes have comfy seats, some are very still"
Cons: "I'm not home yet. The flight was cancelled but the airline never informed us so we spent $50 going to the airport only to be told when we got there that the flight was cancelled. We are still waiting to get home and they've told us 3 days until we can get out. We understand that weather is an issue but the airline has been completely unwilling to communicate, refusing to speak in person at local sales office, not answering phone calls, etc. Hoping they make this right because this has been. A horrible experience"
Pros: "Crew demeanor Cleanliness of the cabin Boarding process"
Cons: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"
Cons: "My luggage did not come with the flight. Too short a time between Ankara-Istanbul flight and Istanbul-Accra flight. I missed the flight because of delays at Passport Control and had to fly the next day."
Cons: "Flight was cancel due to problems in Turkish government. The rescheduling of the new flights were "all lies" From Naples to Munich was ok, but the flight from Munich to Dubai was not confirmed (even though I had a printed ticket). Emirate airlines refused to take us and I was stuck in Munich all night, waiting for new reschedule. Horrible experience. I will avoid Turkish airlines in any of my future flights."
Cons: "Flight from Istanbul to Amman boarding was a mess"
Pros: "Most things about the flight were great. The staff were friendly and I really appreciated the friendliness toward our four boys."
Cons: "I really found that the crew was rude, specifically on the New York to Istanbul flight!"
Pros: "Inflight service"
Cons: "Boarding process was still chaos and unorganized, we left 20 minutes late"
Pros: "The food was great, entertainment was excellent, flight crew was pleasant, seats were pretty comfortable."
Cons: "Flight left over an hour late and I nearly missed my connection as a result."
Pros: "Outstanding service, very attentive crew, careful attention to punctuality."
Cons: "no information on frequent flier program"
Pros: "food was perfect. Staff on board wear good."
Cons: "checking in at Beirut Int. Airport as a first image for the turkish airline was fair. the lady on the counter wasn't friendly and responsive to my simple question concerning the seat. entertainment TOUCH mode of the screen wasn't working properly."
Pros: "Crew was helpful."
Cons: "No lines were defined, people pushing from 3 directions to move through ticket check before boarding bus to go to airplane. Created a tense feeling which is sad because all had seat assignments and flight was not overbooked."
Pros: "Overall a well done trip"
Cons: "The audio plug at my seat did not work."
Cons: "food and entertainment package was not at all good. co-passenger drinks heavily and makes me uncomfortable as she was totally unbalance"
Airlines flying from Colombo Bandaranaike Intl to Hawaii have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights