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Flight was late to take off Plane broke down Had to move everyone to another plane Told we weren’t going to LGA but Newark Also told we would be taken to NY But United lied and we ended up at Newark at 2 in the morning Horrible experience. And the experience of trying to get compensation from United is just as bad. They could not care less about their passengers Never again!

Flight was delayed “due to earlier delays of that plane”, so we were nearly three hours late.

Same day canceled, we were never informed and had to pay more with worse seating on another airline.

Flight itself excellent, but delayed so missed connection & got to destination 2 hrs later

Both of my flights arrived early and check in process was smooth

Overall poor for me I paid extra for seats with leg room and my regional flights exit row seats have less leg room then the others that's money that could have been saved and on my final flight home the flights air was not operating it was unbearably hot in the cabin I will be contacting United and filing a DOT complaint

More water distribution throughout flight. Food quality poor and hot items delivered not hot on both attempts. Not United Standards

Flight home lot's of room shame I never noticed that they ripped my suitcase and didn't notice it to I got toy destination and had to buy new set

It was delayed several hours which delayed our connection in Denver. Not happy.

Ridiculous delays with weak excuses. United needs to do their job and troubleshoot. The rate they charge demands no less. Planes are way too full and seats are cramped. Charging for seats and luggage adds insult to injury.