CME

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Ciudad del Carmen
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Top airline flying Colorado to Ciudad del Carmen

Scores according to KAYAK customer reviews

7.4
Aeromexico
Overall score based on 9,660 reviews
7.5
Boarding
7.5
Comfort
7.9
Crew
7.3
Entertainment
7.0
Food
Airline reviews

Cons: "Podrían mejorar su espacio para equipaje de mano, arriba y debajo de los asientos"

Cons: "The flight crew did little to enforce biosecurity measures among passengers who were not wearing their masks properly"

Cons: "Flight landed and sat on the tarmac for 45 minutes. Need to better schedule gate availability in Mexico City."

Pros: "Nothing"
Cons: "Everything. The most horrrble experience. Delayed for 2 hours of which 1 was spent in a motionless plane. Hot, no AC,no water, no food, and all because of their mistake"

Pros: "The plane works"
Cons: "Food"

Cons: "Customer service in GDL airport"

Cons: "Terrible crew on this flight."

Pros: "La atención del personal cuando estamos hasiendo check in es muy buena excelente actitud para desirle que haser y todo sea más fácil"
Cons: "Es muy bueno que te puedan explicar en tu propio idioma te sientes muy en confianza con el personal y la aeronave está muy bien en buenas condiciones, sigan así excelente Mexico"

Pros: "the service was great! lots of great movie options"
Cons: "VERY hard to hear important details from the captain. Nothing could be heard. Also, the gate numbers kept changing CONSTANTLY. I was given one then like 4 more at Mexico City. Lastly, our flight was delayed and even after everyone boarded it took about 40 minutes for the plane to take off."

Pros: "FA in 1st was awesome"
Cons: "food presentation was nice but the pasta dish was like rubber and barely warm"

Pros: "The seats were a bit cramped, and didn't recline much, but they were okay. The attendants were nice."
Cons: "The lunch/dinner was kinda lame, but most airlines give you nothing these days, and the booze was free, and they gave you two rounds, so it was better than most."

Pros: "Todo estuvo excelente"
Cons: "Llego más temprano de lo que tenía que llegar"

Pros: "Decent on flight entertainment"
Cons: "1 hour delay in the flight"

Cons: "A strong snowstorm prevented me from arriving to the airport on time (highway was closed). Flight was at 3:15. After over 5 hours on the highway I finally arrived to the airport at 2:27 and the Aeromexico counters were empty. A lady from Lufthansa told me the flight had just closed and suggested that I call aeromexico’s phone number. I did that and the gentleman on the phone told me I should go to the check-in counters. I mentioned they were empty and he had no other suggestions. After an hour on the airport and on the phone with no progress I booked a trip with United and traveled home."

Cons: "The flight was delayed a bit more than one hour, we never got notified there was a delay, the in-flight service was less than mediocre, and the overall experience was not good. I'm glad it's over."

Pros: "In time"
Cons: "Seats are horrible, not ergonomic at all"

Pros: "Everything went smoothly except for the sprint to catch the flight out of Guadalajara to Mexico City. That connection was a little tight. The Aeromexico staff were helpful and friendly both on the ground and in the air."
Cons: "The sprint I had to run to catch the flight."

Cons: "A friend was flying standby and didn’t get a seat even thpugh the seat beside me was empty. Very upsetting"

Cons: "On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset."

Pros: "Great prices!"

Pros: "The cabin crew on this flight were courteous, friendly and professional."

Cons: "i have a 15 hour layover and was told i would need to collect my bag, but in mexico city they just said it would beon the next flight. praying it is."

Pros: "Entertainiment system, nice footrest"
Cons: "No complaints"

Pros: "Well organized boarding and time efficient"
Cons: "Food mediocre"

Cons: "Could not choose seats because I could not check I online. Airlines does not allow it."

Cons: "1) we lined up to board on time, and then were told one crew member was late- 2 hour delay. 2) because several dozen aeromexica employees were on the flight and boarded first with tons of carry on luggage, all passenger carryons had to be checked, 3) upon arrival at ord at 1am, over 2 hour wait for luggage, with no explanation by staff"

Cons: "Embraer aircraft. imposible to get an upgrade"

Pros: "Missed my connection and Aeromexico tried to pressure me into buying a new ticket. I had informed them that my previous flight was delayed and had been assured that I would be booked on a new flight. I bought a one way ticket on interjet back to NYC instead. Incompetent scammers. Avoid this airline if possible."
Cons: "Awfull customer service."

Pros: "Most everything was fine, on time, nice crew, good entertainment..."
Cons: "Avoid this food like the plague, disgusting."

Pros: "Nothing"
Cons: "They charge you extra fees for a carry on bag if the people decides it! I flight with the same airline from mx city to denver and they charged nothing while from denver to mx city they charged 25 dollars with the same suitcase! Also delta gives you free basic wifi while this guys charge it extra. Btw they take away all your carry ons amd make you to wait for hours to get them back! They dont have automatized check in so they make you wait for long time in the row."

Pros: "I got to check my baggage for free (full flight) and the crew were all very nice and fluent in English and Spanish."
Cons: "Flight was delayed"

Cons: "The food"

Pros: "Having a full row to myself"
Cons: "No entertainment system. Not even a port to charge out personal devices so we can entertain ourselves."

Pros: "Crew was very friendly.. food was really good."
Cons: "Older plane no monitor in the head rest and uncomfortable seats."

Pros: "U can watch movies for free"
Cons: "Plane was dirty"

Cons: "I tried to call TWICE to make sure that I could change dietary preferences because I have food allergies and I was told both times that I was unable to. This is not fair for the price paid for flights. I am very unhappy with the fact that there was food served onboard and that, when I tried to tell the airline what I could and could not eat, that they did not change my preferences or even give me the option."

Cons: "Staff people @ checking in Mexico City are the worst! they are unfriendly, rude and unwilling to help people."

Pros: "staff was decent."
Cons: "no usb plugs, no head phone jacks for movie, no wifi. very crowded tight seating almost unbearable."

Pros: "Everything"
Cons: "I enjoyed everything!"

Pros: "The crew were incredibly nice and accommodating."
Cons: "Because it was an older plane, the entertainment options were minimal. The few TV's that came down had very poor quality- grainy and discolored with lines going through it."

Pros: "Very quick response time at the airport. Web check in worked very fast on my mobile. flight was on schedule."
Cons: "No bridge, so we have to use bus upon arriving to CDMEX airport."

Pros: "I will not fly in this airline never."
Cons: "Dalay,boarding not very well organized."

Pros: "The value for money"
Cons: "The fact you have to pay for Wi-Fi"

Pros: "Nothing"
Cons: "Aeromexico is a scam. I will never travel with Aeromexico again. When we arrived in Mexico City, MX the airline changed their boarding gate without notification. We were sitting at the original gate for 2 hours only to realize they never called us to board. By the time we got to the correct gate, we were not allowed to board the plane because they said we were late. The plane left at 5:00 p.m and we arrived at the gate at 4:50 p.m. They informed us that we had to purchase new tickets which cost $370 per person. There were 4 of us. After arguing with the Aeromexico representatives and supervisor for over 5 hours and having them check their flight boards they admitted to making the mistake so they changed our flights without charging us, but now our flight leaves the next day at 6:20 a.m. and we will not get to our final destination until 4:15 p.m. So, we have to spend our night sleeping in the airport until our morning flight at no fault of our own. Their customer service is the worse and I've never ever had this kind of travel experience with any other flight. I am fed up, tired, and will be reporting this airline for fraud because many other customers have had the same experience. Never again will I travel with Aeromexico and Kayak should be ashamed to partner with this airline."

Cons: "Lin time in the Mexico's city airport."

Pros: "Crew was very nice"
Cons: "very small aisle and uncomfortable seats, the whole cabin felt very cramped."

Cons: "Flight was canceled."

Pros: "The crew is really nice and accommodating. Boarding is efficient."
Cons: "Some of their planes are old and need some upkeep."

Pros: "the inflight movie."
Cons: "The flight was suppose to take off from Mexico City at 945 PM however nobody gave an explanation nobody knew the time or even the GATE I got to the airport at 6 PM, the flight took off at 1210 AM not only that I get on the plane and the AEROMEXICO crew had a really messed up attitude like they didnt care, I wanted to buy a gift for my wife from the magazine they had and the lady with a attitude simply said we dont have it, and I could keep going but It was a really bad experience for me."

Read more about Aeromexico
COVID-19 information

Safety measures for airlines flying from Colorado to Ciudad del Carmen

Airlines flying from Colorado to Ciudad del Carmen have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Ciudad del Carmen

Mandatory masks

Masks required on board, masks provided on flights from Colorado to Ciudad del Carmen

Social distancing seating

Middle seats unavailable to book on flights from Colorado to Ciudad del Carmen

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Colorado to Ciudad del Carmen

Book cheap flights from Colorado to Ciudad del Carmen

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