Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Costa Rica
United Airlines has waived its change and cancellation fees on flights from Colorado to Costa Rica. Confirm policy on booking site.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Costa Rica with an airline and back to Colorado with another airline.
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Scores according to KAYAK customer reviews
Cons: "Plane wasn’t clean (trash at my seat)"
Pros: "Crew were very pleasant. Flight was on schedule."
Cons: "Dumped out in cargo to take a bus? Late late late"
Pros: "Everything goes so smoothly.friendly crew. Good coffee."
Cons: "Nothing. Tight squeeze."
Cons: "Reading lights did not work. Fortunately I could move"
Cons: "Too much time to board Seated away from my travel partner"
Pros: "Alaska airlines is terrific!!"
Cons: "Higher bagge fees and missed the bus"
Pros: "Cheap and"
Pros: "Long lines at checkin, was in line for +45 minutes, several people missed their flights, it was not the best time to be training attendants as it held up the lines"
Pros: "I checked my baggage with ease.The whole trip was without any inconvience. My daughter in CO made my reservations both ways thru you. I appreciated the great $fare. We will use you again . Thank You, Merry Christmas!"
Cons: "I dint know i needed a chinese visa to travel to shanhai, My flight began on denver then seattle and from seattle i wasnt able to fly to china. I received no help at all, all they did was cancel my booking not received any kind of refund and i got stuck in seattle, i had to buy new tickets to go back to denver after losing my flights and not getting a dime back, this is unacceptable!"
Pros: "On time"
Cons: "Why does it coast so much for a beer or a glass of wine??? Why is the wine glass so small?"
Pros: "Comfortable. Friendly staff."
Pros: "Did not go to seattle"
Pros: "Friendly staff"
Pros: "The crew was very nice"
Cons: "There wasn't any good offered without paying"
Pros: "I changed my seat so a family could sit together. The seat I took wasn't quite as well located as the one I gave up so the attendant was so generous giving me a free movie and wine!"
Cons: "I liked everything. No complaints"
Cons: "No actual meal given to passengers unless you paid for it"
Pros: "Friendly people."
Pros: "The flight attendants were awesome! Very helpful and attentive.`"
Cons: "I was told that I would have internet onboard the flight. I was very much looking forward to that. When time came to connect, all I got was inflight onboard local network. No texting, no watching of football games. I would not complain had I been told up front there was no internet access."
Pros: "Seat room"
Cons: "Gate at Seattle airport was crowded. Not airlines' fault but it was tough to navigate Seattle airport."
Pros: "Dexter Alaska agent in Seattle helped get me to Portland then Medford a day late."
Cons: "Denver agents seemed not to care at all and said I could not get a hotel voucher in Seattle. Phone agent said I could get a hotel voucher because it was mechanical failure. arrived late late late into Seattle to be told there were no hotels available. I had to be insistant to get agents to make the effort to get me routed. They to me I would have no hotel and then wait until 5 pm the next day to fly to Medford. They gave no food vouchers. I had to pay for a hotel I never slept in in Medford and meals. Seems like Alaska has few flights out of Seattle and Denver and no other partner agreements to help route you. Really horrible bad experience. Not what you expect when you patly $500 plus trip insurance. Pathetic."
Pros: "We took off and we landed - nothing broke. What else is needed ?"
Pros: "Very friendly crew that understood customer service and safety"
Cons: "On a long flight would like to have known of option to purpurchase hot meal"
Pros: "Polite staff, efficient, all around great."
Pros: "I enjoyed it :)"
Pros: "Love how fast we all boarded and were situated."
Cons: "Hanging out for 30 minutes in the plane."
Pros: "Alaska Airlines treats their customers as kings and queens and not a burden like other airlines. My flights were on time, comfortable, peaceful, and most of all welcoming."
Cons: "Nothing at this time."
Cons: "Delays layover very poor"
Cons: "My daughter missed her first two days back at college because of your cancelled flight. You refused to even attempt to book her on another airline. Very poor customer service."
Cons: "I wasn't able to check in early, and received an error that perhaps I didn't pay in time when I bought this months in advance. Fortunately I called early to get it sorted, but I wonder if I would have been left at the gate due to Alaska's error."
Cons: "I paid for a window seat and the seat next to it. I ended up with two aisle seats. This meant my grand-daughter and I were not sitting next to each other. NOT ACCEPTABLE"
Pros: "We got in early and everyone was friendly."
Pros: "Great airline that gets you to where you need to go on time and with comfort."
Pros: "No troubles along the way"
Cons: "No complaints/suggestions"
Pros: "Fruit and cheese platter was perfect."
Cons: "Felt very cramped. Kept getting bumped by passenger next to me and by the stewardess every single time she went up and down the isle."
Pros: "On board service was terrific."
Cons: "Flight was over an hour delayed and then there was no gate available upon arrival!"
Pros: "The overall experience was exactly what anyone would expect."
Cons: "The overall experience was exactly what anyone would expect."
Pros: "Plane was new 737-800 on first leg of trip. Flight Attendants (FAs) were very attentive, courteous and helpful. NOTE: I have not flown first class since the TWA days so anything above coach service is impressive. Second leg was just as impressive but plane was same model but slightly older. Special thanks and kudos to FAs Elinor and Rita! Hey we're great as was the entire crew including the ticket counter staff and everyone associated with the experience."
Cons: "The portable tablet had a few minor issues but did provide a source of entertainment options."
Pros: "I had a connecting flight in Seattle and the gates were conveniently right next to each other which was great. The crew was awesome very friendly & helpful!"
Cons: "Just the oldness of the upolstery."
Pros: "The crew was really friendly and the seats were comfortable with more legroom in coach than most other airlines. I did not partake of food or entertainment, so gave one star because there was no box for "n/a""
Cons: "Arriving 20 minutes late to Seattle, which was the fault of the airport, not Alaska Airlines, but it still affects my rating of the trip"
Pros: "We left early and arrived early."
Cons: "Vents were weak. Way too warm."
Pros: "This is by far the most comfortable Airline I've ever flown! I'm guessing at least six more inches between seats and I could stretch out my legs!"
Pros: "The pilot was very friendly and made sure to point out landmarks as we flew over."
Cons: "The boarding crew in DIA was less than friendly, forcing people to gate-check their carry-ons. She used the claim that the flight was overbooked and 20 people needed to check their bags, then threatened to randomly take them. Meanwhile, 60% of passengers were boarding without roller bags. When I boarded the plane, which was almost full, at least half the overhead bins were empty. I had already gate checked my bag to avoid a confrontation with this pushy lady. Ridiculous!"
Cons: "My seat was uncomfortable with the cushion being hard"
Pros: "Seats have good legroom"
Cons: "I was discriminated against for having a service dog without all the records and forced to stuff a 5 month old puppy in a tiny carrier or be cancelled off the flight. I guess pro is they let me on but is this really necessary in these times? She didn’t let out a peep even though she was in the equivalent of a large man in a small seat. I’m never flying JetBlue again. Thanks but everyone else can use my travel money."
Cons: "The tray table was very dirty when I put it down. I brought my own wipes but that was pretty bad."
Cons: "Loved the sleep pack, you guys rock!"
Pros: "The crew and pilot were awesome! Very friendly! Nodding was pretty quick."
Cons: "It was an older plane. WiFi Didn’t work. But not a huge deal. It would be nice if they ask you to check at the gate due to overhead space if they could have those bags come out first from the baggage claim."
Pros: "Crew was nice, and pilot was helpful and got us there early."
Cons: "My screen for movies didn’t work, and the level of comfort was... almost none. I would’ve upgraded to more room, but for $55? When I’m already checking a bag for $30? On top of flight price? Too high, expected JetBlue to not jam pack all the seats like the exit aisle.... for long flights, not again."
Cons: "Maintain their planes, we were delayed more than 3 hours and this was such a poor way to handle it."
Pros: "The crew was really professional and I liked a lot of leg space."
Pros: "TAP Portugal was great."
Cons: "Update delays earlier. There was no plane at the gate. We knew it would be delayed especially with the weather in Denver. Honesty earlier."
Pros: "The crew members were polite and courteous, and the flight was ahead of schedule in arriving."
Cons: "The cabin could have been a bit cleaner."
Pros: "On time boarding and departure Arrival at destination a lot earlier than expected Great service on the plane Pleasant crew members"
Pros: "Friendly service. Left on time and arrived early."
Cons: "delayed by 2.5 hours"
Pros: "The flight was late into Denver but the crew did a great job turning the flight around and getting us to our destination on time."
Pros: "JetBlue is by far the best airline I’ve flown. Love them!"
Pros: "Loved it."
Pros: "Seat was spacious and comfortable"
Cons: "The flight was nearly an hour delayed and the only way to talk to someone until right before the plane arrived was to go back to the ticket counter (and go back through security)."
Pros: "Appreciated the second round of water"
Pros: "JetBlue provided ear plugs and a sleep mask. I honestly slept most of the trip. Red eyes are awful, but JetBlue made it bearable."
Cons: "Couldn't turn brightness down on headrest monitor. Both of the other screens were able to crank brightness down to off"
Pros: "Comfortable seats, snacks, good price, nice & helpful were all the flight attendants and persons at the counter. Flight was 20 min late arriving at Denver, but our pilot got us to Boston on time-much appreciated. Free WiFi was great.seats and the next plane (my plane)o not"
Cons: "Could have taken an earlier flight from Boston to DCA, but there was $75 change fee even though the plane had lots of seats. But I do not hold this against JetBlue."
Pros: "The crew were very nice and respectable and did their job as professionals! We landed on time and the disembarkation was smooth, with no problems!"
Cons: "The person on my right (I was in the middle), wasn't very considerate! He hogged both arm rest, had one of his feet on a personal bag (I had in front of me) and was just plan rude and impolite as a passenger!"
Pros: "Arrived 20 minutes early"
Pros: "Extra room seat was great. Crew was nice. Boarding was easy. Lots of leg room. Appreciate mask and overnight kit for sure."
Cons: "Flight was very cold."
Pros: "New plan was clean, good staff, pilot did great landing in storm"
Cons: "Even in an additional room seat, the seat cushion itself was very uncomfortable. The tracker map wasn’t working"
Pros: "Liked eye mask"
Cons: "Couldn’t recline seat"
Pros: "The crew was awesome. Christina went above and beyond"
Cons: "Every flight by JetBlue out of Denver to Boston has had a problem. Been canceled and or delayed Everytime. This time was delayed 30 mins then another 30 mins then the delay was retracted via email but when I arrived to the airport the delay was still in effect. Ended up being delayed 20 mins but it was chaotic and frustrating with no apologies"
Pros: "No food served only soft drinks and chips"
Pros: "The flight and crew were totally fine. I slept the whole time."
Cons: "There was not a single JetBlue employee at the Denver airport until exactly 2 hours before the flight. There were many passengers (upwards of 20 and many with small children) waiting around to check their bags and unable to access the food/bathroom/go through security. Everyone was confused and upset. While I understand that there are no flights for several hours prior to the late-night flight I was on, that does not mean that there is no need for an employee presence. Many people arrived multiple hours early because the most common destinations for Denver travelers are the mountain ski towns and the last departures of the shuttles that run from the mountains to the airport leave at 3:00pm. Therefore a large number of passengers arrive by 6:00pm for midnight flights and are left waiting in the check-in area until 10:00pm. The situation was made worse by the poor communication--there were signs saying that checkin was open only from 8:00am-11:00am, which left everyone very confused, given that we were on evening flights. There were many angry people sitting on the floor around the JetBlue counter."
Cons: "Flight was late taking off from Denver."
Pros: "The staff was super friendly and lively even though it was midnight. The flight was so smooth I slept through the landing"
Pros: "On time, smooth boarding process, good cabin service."
Cons: "Airlines lost my baggage took 3 days to finally receive all of my luggage"
Pros: "On the overnight we got eye masks and ear plugs and pleasant lighting. It was very nice. Every one of the staff members were nice and accommodating."
Pros: "Always a winner. We had regular seats, not extra legroom and they really are roomier than other airlines. Love the snacks and the little bottle of water that I can take with me after the flight. Love that wifi is free and available"
Pros: "Staff, seat size"
Cons: "It was brutally hot, not just for myself but the whole row. The air vents did not work."
Pros: "Comfortable seats. For cheap seats."
Pros: "My red eye flight was quick once we took off."
Cons: "We were delayed, then undelayed. There always seems to be some type of hickup with my JetBlue flights in and out of JFK. The flight attendant that boarded us made numerous mistakes when calling up particular rows, then yelled at the passengers to move back and get out of the way. Once we landed, they weren't ready for us at the gate so we had to sit on the plane for around 10-15 minutes until they found staff to receive us."
Pros: "Everyone was friendly and very helpful"
Pros: "Absolute BS"
Pros: "Always a fan of JetBlue - boarding process, flight crew, snacks, wifi, TVs. Great experience."
Pros: "Very courteous gate staff and flight crew"
Cons: "The Denver/JFK leg was 3.5 hours late I had to rush from Terminal 5 to Terminal 7 at JFK and nearly missed the second flight"
Pros: "Great entertainment and service. Great leg room too."
Cons: "Very uncomfortable seats, hard to sleep in."
Cons: "Headphone jack was missing completely. Unable to use entertainment"
Pros: "JetBlue was great as usual. Wonderful service and a smooth flight"
Cons: "We were delayed and this seems usual for late flights on JetBlue"
Pros: "Good choice of snacks for free. Leg room. Easy landing. Good choice of TV and movies."
Cons: "No complaints. One of the flight attendants seemed kind of annoyed, and put off by any request anybody made."
Pros: "Boarding seemed to be pretty efficient, especially compared to my most recent experiences on American. Flight was smooth (of course, airline doesn't have much to do with that). Got to my destination along with my luggage. Did not feel cramped on the plane and I was in a regular seat. Did not feel like I had to spend through the nose to just have a passable experience."
Cons: "Flight was almost 2 hours delayed. Plane felt a little shabby. Sometimes I found it hard to understand the flight attendant who did most of the announcements - she had an accent, which would have been fine, except that she either spoke too fast, or was mumbling. All that together, made it hard to understand her. Pilots never spoke to us. Not once."
Pros: "With the 3 hr delay for weather, I appreciated the snack boxes and water provided at the gate."
Pros: "Great crew members. Very friendly and helpful."
Cons: "Tv wasn't operating correctly"
Cons: "It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly."
Pros: "The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!"
Cons: "long delay in boarding"
Pros: "Good services in anticipating our next leg"
Cons: "Not enough room with the seats if someone reclines in front of you."
Cons: "Delaying a flight by 2 hours for crew issues is ridiculous and even more do not alerting me to the change before I was at the airport. Terrible"
Pros: "Crew was nice"
Cons: "All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens"
Pros: "Crew was absolutely amazing!"
Cons: "Delta check in was HORRIBLE! I was charged for a bag check in and had to take my bag through security and they threw away my cologne and razors."
Pros: "all good"
Pros: "Pilot explained the flight path and landmarks along the way. Crew was friendly to us and welcomed our baby onboard before many other pax boarded."
Cons: "Seats were narrow and I’m not a big guy. 6’0”. 185."
Pros: "Good crew, kind and hard working staff. It is so nice to have inflight messaging and that was a pleasant surprise that made the flight go quickly."
Cons: "I found the delta app to be less user friendly than the United one. I wish the in flight entertainment were in the Delta app versus downloading yet another app."
Cons: "Boarding process was really poor. Long line for just dropping a bag off that I already paid for."
Cons: "It was just the weather. I don't handle turbulence well. Delta crew was amazing as always."
Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"
Pros: "Comfort + was nice."
Cons: "Had a middle seat between two other men. I was given my seat by the gate. It would have been nice if they placed my more strategically. That might be asking too much but seems reasonable."
Cons: "If there could have been some sort of service at DTW to take customers to the gate of their connecting flight, for cases of really short time window of course, it’d be extremely helpful."
Pros: "Seats are way to small uncomfortable"
Cons: "As usual, the food is pretty mediocre even in first class. Edible but now much more ."
Cons: "Flight was delayed and we missed our connection in Atlanta. We’re put on standby on the 2 later flights with no guarantee of seats. Flights out the next morning we’re booked as well. Would’ve had to wait until 2pm for a flight home. Decided to switch destinations and rent a car to get home. Luggage also wasn’t on plane to Columbia, SC either even though they said they would be!!"
Pros: "Crew trying their best to keep passengers happy. Arrival on time."
Cons: "Incredibly bad, mostly unhealthy, overprocessed food. Glad I brought my own. Very narrow seats. No opportunity to upgrade to economy plus. One day you will have casualties from minimizing further and further the seating space until even normal- sized people collapse from lack of blood circulation. (On my outbound flight from Atlanta to D' dorf an oversized seat neighbor literally flowed partly into my seat, making matters worse.) A major concern: stewardesses support the general fashion of darkening the cabin in the interest of movie watchers and general quiet. What about my right to daylight, especially during a day flight from D' dorf to Atlanta? It's helpful against jetlag. 11 hours in a darkened pipe followed by arrival at night time are unhealthy. The film program is not intetesting enough to justify this decision."
Pros: "Great leg room"
Cons: "I was next to an obese person who literally took half of my seat. That was extremely uncomfortable."
Cons: "7 hours delayed. Poor front desk worker, nice flight attendants!"
Pros: "On time, comfortable, great flight attendants."
Pros: "Smooth travel and good service."
Cons: "Bad boarding area in SLC."
Pros: "Quick, safe flight. Very good pilot."
Cons: "In flight entertainment did not work at all during the 2.5 hour flight. Was very disappointed."
Pros: "No issues boarding as a group of 6, including one child. We all had at least a personal item and/or a carry-on to stow. The flight was easy, comfortable, and the free movies were current and definitely helped pass the time."
Cons: "We were seated right behind the delta comfort+ and saw the special snacks they got. Being teased by that is not a huge deal, just a little disappointed by the regular snack selection, the snack mix was definitely subpar."
Cons: "Flight was moved up from 830am departure to 6am departure with very little notice, and my layover was reduced from almost 2hrs to 30 minutes. Then, my bag was lost. Terrible."
Pros: "Getting home in one piece"
Cons: "Why do airlines schedule 2 flights for the exact same time in the exact same gate? Just to watch passengers squeeze in like cattle??"
Pros: "Over all everything specially we got in earlier than expected"
Pros: "We traveled first class. Plane needs an update. Seats were not comfortable and did not work correctly. the crew had to continually pull the seat cushions up and reset the elec mechanism b"
Pros: "Quick flight!"
Cons: "Didn't realize the last seat on the plane doesn't mean back."
Pros: "The staff is very friendly. Most pleasant airline I've flown with."
Pros: "I really enjoyed the just a little bit larger seats, extra leg room, and the ability to watch a movie on a screen that wasn't my iphone 6 screen."
Cons: "It would be nice to have gluten-free snack options on the flight, since I have to be gluten-free."
Pros: "Same as above."
Pros: "The temp"
Cons: "It was too hot."
Cons: "Delayed for 4 hours due to mechanical difficulties"
Cons: "No entertainment, no power outlets, no food, crappy overhead bins"
Pros: "The flight trip coming to an end."
Cons: "Boarding is inefficient. Attendants were friendly but not attentive. The entertainment system was malfunctioning. This was not a pleasant experience."
Pros: "First flight"
Cons: "Too packed"
Pros: "The entertainment system worked well and was able to keep my phone charged."
Cons: "It's very cramped seating. They started boarding by rows but then gave up. Crew are nice."
Pros: "On time, efficient boarding, no lines or delays. Attendants not as top notch as on the domestic leg but we're friendly and efficient. Loved the seat back entertainment options, watched a movie, listened to 2 podcasts, and enjoyed some excellent blues music. All while tracking he flight progress. Made the 6 hour flight go by quickly and not mind the bumpy air in the tropics."
Cons: "the seats are WAY TOO SMALL"
Pros: "The flight actually took off."
Cons: "No forewarning of weather impacting flights 3 days later, allowing passengers to potentially change flights. Two hour delay became a four delay which became a five hour delay. Delta reps entirely unhelpful when I asked if anything could be done, "Atlanta is a disaster right now." I get that these things happen from time to time, but Delta is handling this very poorly. I'm actually waiting for my flight out of Atlanta and it's also been delayed, luckily only for 30 minute this time."
Cons: "No opportunity for seat selection. Seat didn't recline, no blankets available so whatever part I couldn't cover with my jacket was cold from floor up (so no ability to control source), so no sleep, bordering on hypothermia. Seatmate was huge and continuously overflowing into my space (even though he suffered more than i did). Will endeavor NEVER to fly any flight involving Delta again."
Pros: "The crew friendly,boarding was easy the flight was comfortable they even went around and gave blankets they could do a little more with the snacks. There were TVs so the entertainment was really good. Seats didn't go back, wish they did."
Cons: "I wish they had more snacks like JetBlue but all was fine."
Cons: "Delta Flight #1494 On my return flight, I had to pay for a 2nd ticket to fly out early since Delta was cancelling flights to the south and I didn’t want to get stuck in Philadelphia. When the plane arrived for a layover in Atlanta, there was a flight going on from the first 2 people waiting to deplane. In my distraction and fear, I left my water bottle next to my seat. When I realized that I had left it, I went back to the gate and told the gate attendant that my bottle was next to my seat. She would not call down to the plane, nor walk down, and told me I had to wait until the entire flight had boarded. I explained that my connecting flight was boarding across the airport. The bottle was expensive and had great sentimental value. A couple times, I tried to ask people boarding the flight if they would tell a flight attendant to retrieve my bottle. The gate attendant told the boarding passenger to ignore me. When the flight had completely boarded, the gate attendant went down to the plane only to return to me to tell me that the flight attendant(s) allowed the cleaning crew to take the bottle. The gate attendant called the cleaning service and then she told me that the bottle was waiting at the tower and that I could ask at my next gate to have the bottle delivered to that gate. Since my connecting flight had already started boarding I had to run/train it across the airport to arrive at the gate. When I told the 2nd gate attendant, the story and asked him to call the tower to get my bottle, he told me that “wasn’t a thing” and that the 1st gate attendant lied to me. I had to board since they were getting ready to close the plane. This incident was compounded to many unpleasant experiences I’ve had with Delta over the past few years (losing my luggage and lying about it, damaging my suitcase, etc., etc.). I don’t understand how you can continue to be successful as an airline when you run your operation the way Delta does."
Pros: "Crew was very nice"
Cons: "The flight was delayed leaving and arriving, but that's the nature of the beast"
Pros: "Empty seat between us. Entertainment was good. Bags made it to the baggage claim before we did!"
Cons: "Flight attendant had an attitude when I boarded. I went to put my carryon item in overhead compartment and she questioned me asking my seat number. My seat included a carryon and she had an attitude for no reason."
Pros: "Good seat. Good films."
Cons: "A broader range of free snack types would be nice."
Cons: "They messed up the seat assignment I paid extra for, and while I bought WiFi for the entire trip it turned off halfway through."
Pros: "Awesome Customer Service"
Pros: "Crew was awesome...love AA crew! Always and this time superb!"
Cons: "Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!"
Pros: "On time, main cabin extra was great, crew was nice, entertainment was great."
Cons: "No criticism"
Pros: "Yes, crew were great"
Cons: "Checkin was seamless. flight comfortable and pleasant. Unfortunately not much can be done about the worst part, which was total immigration disorganization on arrival at JFK. Coming from Rome which is a huge airport, it was shameful to see the difference. Sigh."
Pros: "Crew was nice, entertainment was good"
Cons: "Food was mediocre"
Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."
Pros: "Nice aircraft once I got to Texas. From my hometown the plane was kind of old."
Cons: "Well they lost my luggage after my original flight was delayed 2+ hours. Rebooked my flight but never communicated to me whether they would handle my bag transfer or if I needed to go get them myself From the baggage claim to put into the correct flight. So I had no clothes..."
Cons: "My luggage was delayed. I received it the day after"
Pros: "Pleasant flight crew!!"
Pros: "The agent at checkin was so kind, nice, professional and superb...I will always fly American Airlines....you have the best checkin agents, best gate agents (super funny yet professional) and also the flight crew was absolutely amazing!"
Cons: "baggage claim in Costa Rica is terrible service...but that is the airports fault since this happens with other airlines.....something has to0 change!!!!"
Pros: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Cons: "Better seat options and more comfortable seats"
Cons: "My entertainment screen was not operating. Could not recline my seat."
Pros: "The crew was very nice and friendly"
Cons: "There was a technical difficulty with the plane, which made a short delay in our flight."
Pros: "0ntime quick boarding"
Cons: "cost to check baggage"
Pros: "American Airlines Premium Economy was very nice! Great service, lovely plane and overall an experience that I would be happy to have again!"
Cons: "AA flight into Miami delayed due to late arrival of aircraft, followed by significant delay on the tarmac waiting for another plane to leave. This then delayed getting bags that required rechecking. At the AA booth, even though I was 42 minutes before the flight, they would not let me check my bags (not 45 minutes before) requiring me to stay in Miami overnight before booking me on a standby flight the next day. Customer service representatives were unhelpful and supervisor was rude. As someone who travels a lot, this was the worst service I have ever received from an airline (which says quite a bit). Will rethink ever booking a trip on American again."
Pros: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Cons: "I prefer personal entertainment systems."
Cons: "Some turbulence"
Pros: "everything but the cabin temperature. it was very hot and uncomfortable."
Cons: "Too warm in the cabin."
Pros: "The flight was not filled with passengers, so a number of passengers had a whole row of three seats in the Dreamliner to sleep on."
Pros: "The staff was great, they were on point tending to the needs of all passangers. Good leg room"
Cons: "The plane was old, it did not offer the amenities of newer planes. The jacks to plug the earphones weren't working"
Pros: "Can’t say anything good"
Cons: "When boarding crew was rude because carry on did not fit the overhead compartment. No options to choose from for entertainment. Flight was delayed almost an hour while sitting in plane. Food options almost nonexistent"
Cons: "8 hour delay on a 2 hour flight. They would not book us on another airline and could care less that we would miss our flight to Buenos Aires. The desk staff made it worse by being indifferent and called the police instead of listening to passengers. I will not fly again."
Pros: "The flight was great--good food, good service, good entertainment, on time."
Cons: "They lost our luggage. Four people traveling together arrived in Phnom Penh, but our luggage didn't. It took almost 2 days to be reunited with our luggage."
Pros: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"
Cons: "The flight was delayed and my luggage is coming in the later flight. I need some form of consolation for this pathetic service."
Cons: "No wifi, no inflight entertainment, like flying in 1984"
Pros: "Mostly everyrhing"
Cons: "Food was so so"
Cons: "A hot breakfast would have been nice."
Pros: "Friendly crew, comfortable space, good snacks."
Pros: "Comfortable seats, free private entertainment, very nice to be able to charge my devices. Our pilots were great."
Cons: "Still don't like that you have to pay for meals or snacks. I received two meals on my connecting South American flight. Stewards still not all that pleasant."
Cons: "I called your customer service department which I believe is in India or Pakistan three times to ask them to help with an alternative flight and each time I got different information, when I asked to speak to a supervisor I was told by the punk on the end of the phone that that wouldn't be possible. I asked for his name and employee number and he told me his name was Michael, difficult to believe when he sounded Indian"
Pros: "The plane landed on time."
Cons: "Beverage are limited, one of the crews was loud, the food was terrible. I made a reservation through japan airlines. If they do a codeshare, they should give the passengers equal advice."
Pros: "the clerk at the boarding desk was kind"
Pros: "overall okay"
Cons: "malaysia airlines only allows one check in? didnt give any headphones for tv"
Pros: "The plane and facilities were all very nice."
Cons: "Requested a raw vegetarian meal when prompted but message was not delivered to airline evidently. Flight attendant did not attempt to find alternate meal and implied we had not followed proper directions."
Cons: "No wifi nor power outlets. The entertainment was okay at best."
Pros: "The crew was super friendly and got lots to eat. Flight was pretty much on time."
Cons: "Delayed on the ground and didn't make up any time in the air. Arrived 45 minutes late."
Cons: "Only suggestion would be to make the connection process a little easier. If the passenger doesn't speak English, the fact you need to print the international ticket in Miami, then re-enter at checkpoint might create confusion."
Pros: "The free movies and plug in phone charger ..."
Cons: "No problems or worries from me"
Pros: "Plane was the best. Newer model and took us one less hour to get to our destination."
Cons: "Boarding was a little messy. We had to wait even though we had a toddler with us."
Cons: "No entertainment"
Cons: "Fight was cancelled as reported a light near the exit sign was out. Had to sit in the airport 8 hours a regular delay of the this route."
Pros: "It was five star all the way."
Cons: "The crew, on the flight, were very short and rude. Acted like it was a inconvenience to them to even be there. I was very disappointed. I am a ex airline employee, and it hurts my heart when I see staff treat people with disinterest. So, over all I was very disappointed."
Cons: "Late departure and subsequent late arrival."
Pros: "On time"
Pros: "On time no delays"
Pros: "Nice and smooth. There was an issue with the plane but they transitioned us quickly and I was impressed that we were hardly delayed."
Cons: "The stewardess was very hard to understand in English."
Pros: "1st class experience was great."
Cons: "Time between load and take off"
Cons: "same thing, just the ability to plug in headphones."
Cons: "Boarding was a little rough. I use a walker and I had to board last. It was difficult for me to get to my seat."
Pros: "Excellent cabin service. Arrive destination on time."
Pros: "On time"
Pros: "Brand new plane!"
Pros: "Being extremely punctual."
Pros: "It was on time"
Pros: "Comfortable the entire trip! 1st class is the only way I will travel any more especially flying all the way across the country! Thank you United!"
Pros: "The simplicity of your website."
Cons: "The guy sitting next to me."
Pros: "The TV and very good selection of new movies"
Cons: "The snacks were too little!!"
Cons: "Went all the way there turned around and came back"
Cons: "Hard landing, puking passenger that started at boarding til landing. Bags were smashed up, that's just the beginning."
Pros: "I like that they waited for me before they took off"
Pros: "Departed on time."
Cons: "Small plane...every seat taken and crowded."
Pros: "newer plane. more personal space per seat"
Pros: "Everything went smoothly."
Cons: "The long delay waiting for pilots kicked out butts. I'm about done flying United."
Pros: "Slightly more room, the person next to me was normal."
Cons: "Could not turn off screen in front of me? Didn't offer Dr. Pepper"
Pros: "Same as above statement."
Cons: "Pilot landed the plane a little on the rough side. The Tarmac was definitely felt."
Pros: "Had no issues"
Pros: "Everything was fine once I got on board the aircraft"
Cons: "Once again I had to see an agent to get a seat assignment on a 30 min layover. I though I got an upgraded seat but instead they gave me the wrong boarding pass. Same last name different first name so I had to wait till it got figured out and then be the last person to board so once again I couldn't find a place for my bag. Probably one of the worse flying experience I've had in a while"
Pros: "Loved the amenities."
Pros: "Staff and Pilots did a great job. Wheelchair was much apprecciated!!! Everything was on time or ahead of it. Great landing!! Wish you didn't charge for baggage and would like better snacks--oh for the good old days!"
Pros: "The landing was not good as we had turbulance. Other than that, everything was good."
Cons: "The only snack available was a mix that had dairy. Other airlines, like JetBlue not only have a selection from which to choose, but at least one option is vegan."
Pros: "Not a lot"
Cons: "The fact that we had to get off due to too much fule,didn't make a lot of us comfortable..when it comes to flying,the whole team needs to be on the same page..makes flyers more comfortable..but things do happen.."
Pros: "Quick, comfortable, smooth, and pleasant"
Pros: "On time"
Cons: "No complaints"
Pros: "Attendants handled everything well!"
Pros: "Delayed in Denver"
Cons: "United had 3 gate changes. Ok sometimes that happens. This was said due to a storm out of colorado"
Pros: "Quick, no turbulence, friendly attendants"
Cons: "Everything. United made no apologies."
Cons: "The lavatory had an issue causing a 35 min late start."
Cons: "I did not like having to check my carry on after all. I was told the overheads were full so I could get it in Baggage after the trip. For health reasons I did not want the trip to baggage and I did not want to risk my bag being lost. I drive 3 hrs o the airport and I did not want to drive back or wait 3 days for a lost bag to be sent to me as I have before. The person at the gate was rude when I said you won't lose my luggage will you? he said Probably. I said really, and he said well you did ask."
Pros: "Landing was excellent"
Airlines flying from Colorado to Costa Rica have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Costa Rica
Masks required on board, masks provided on flights from Colorado to Costa Rica
Social distancing seating
Middle seats unavailable to book on flights from Colorado to Costa Rica
Testing for antibodies, testing for symptoms for flights from Colorado to Costa Rica
Waiving of change fees. Search flexible flights from Colorado to Costa Rica