Daily cleaning, installation of cabin HEPA filters
|February||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 15% increase in price.|
Average price of a round-trip
|$1,423||(avg. price over the last 2 weeks)|
Good deal for a round-trip
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Scores according to KAYAK customer reviews
Pros: "Good leg space and entertainment options"
Cons: "I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly"
Cons: "The food"
Pros: "The Seats are very Comfortable"
Pros: "First time we flew on business on international (we upgraded)."
Pros: "The crew was Amazing and The seats where comfortable."
Cons: "Flying for the first time I think everything was excellent."
Cons: "Cairo airport: Personnel have no manners. Rude, disdainful security staff who bark at passenges as if everyone is a criminal. Must be related to the Egyptian mindset. Dubai airport: Endless taxiing from aircraft to terminals, endless shuttle rides between terminals. You feel like a rat scuttling through underground tunnels and dismal byways through a wateland of darkness to be spat out at ugly, uninviting entrances somewhere in the bowels of Dubai International. No signs, no knowledgeable personnel to explain anything to you. No attempt at making travelers feel comfortable, no attempt at making the surroundings look pleasant. Must be the culture. The flight itself has wonderful staff, but the airport makes me not want to fly Emirates again!"
Pros: "The attendant helped find me a vegan option at the last second."
Cons: "The seats on the 777-300ER were tiny compared to the seats on the A380 from JFK to dubai. My wife and I are both small people and we were cramped. This is very unfair to us and even so to larger people on such a long leg The entertainment screens were also very poor. Small, low res"
Pros: "Crew is friendly, flight was smooth and timely."
Cons: "Why doesn’t economy class have a passenger lounge for passengers with really long layovers? I had a 15 hour layover and nothing to tide me over during that time. Ridiculous. Every half decent airline out there caters to all classes of passengers. This is an extremely elitist airline. Will definitely try to avoid"
Pros: "The seats in economy at least had TVs"
Cons: "After 4+ hours sitting on the plane we never even left San Francisco. The Emirates plane was less than standard in economy class and we weren’t even offered water for the entire time we waited. The customer service was terrible and we weren’t even able to retrieve our carry on bags that we were forced to check (not due to the size). This was by far the worst first time experience I’ve had and will not be flying Emirates again."
Cons: "Seat allotment"
Pros: "The AIC technology"
Cons: "We was late in departure Very baD crew Very small meals its like a snack I thought Emirates airline is the best but i changed my mind !!! Sadly"
Cons: "40 minute bus ride after landing. Why are they landing airplanes so far away from the terminal? They own the whole terminal!"
Pros: "Seating space in the plane"
Cons: "The crew was quite rude. My flight got cancelled and the next day there was no veg food in the flight. It’s a 14 hour flight for god’s Sake!"
Pros: "I love God Father Trilogy. And Emirates has all of it !! Just amazing. And there are also another series like Marvel & Fast/Furious etc. I want actor series like the movies that DiCaprio starrs."
Pros: "Good facilities, food and entertaniment. Seat comfort not so good."
Pros: "Staff was excellent. Food good. Great choice of movies."
Cons: "Bigger and more comfortable seats."
Pros: "In flight entertainment"
Cons: "It was an overnight flight but they serve dinner don't turn lights off then other passengers are shaking you awake to have you put ur seat up this was unacceptable"
Pros: "The service"
Pros: "Same as above. If I make this trip again I would only fly Emirates. Have told everyone how wonderful my flights were."
Cons: "Same as above."
Pros: "good service"
Pros: "Same excellent service and quality as the flight from Boston to Dubai. Flight was on time. Everything went very smoothly."
Cons: "The passenger next to me had a bad cough during the whole flight. Wish I could have moved."
Cons: "The boarding process could be more organized and more smoothly."
Pros: "One of the best airlines I have flown. Very good with kids and they do a hell of a good job of cleaning restrooms. Food quality was great."
Cons: "Hindu meal has meat in it which was a surprise. It was too cold inside plane and they would take blankets before landing and won't give you blankets till take off is complete. They should give water bottles."
Pros: "The boarding process was very light and smooth . There weren't many pax though."
Cons: "A small smile by the S. Korean cabin attendant whilst conducting the service would have made the flight even more pleasant."
Pros: "Price on my ticket was great and comfort was good"
Cons: "The ground staff at Bangalore in India had no idea on crowd control. Before they started boarding they made no announcements. The agents would talk amongst themselves but there were no announcements. With the result that everyone rushed at once for boarding. The lady agent who was scanning the passes kept yelling at people to form a line but by then it was too late On the flight, they ran out of vegetarian meals by the time they got to my seat!!"
Pros: "The service was great and the comfort and leg space and need to mention the quality of food."
Pros: "Very good we appreciate good service and good food"
Pros: "We liked the selection of movies. The stewards were extremely helpful and kind."
Pros: "check-in process was efficient"
Cons: "food should be better quality"
Pros: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Cons: "The crew was unfriendly and not very accommodating. They did not respond to the request button and did not bring the water I asked for many times."
Pros: "Nothing much to complain about"
Cons: "Shuttters always closed"
Pros: "Even a coach seat on emirates seems luxurious in comparison to most airlines. Inflight entertainment works and very well setup. Universal power plug plus usa style plugs USB plug."
Cons: "Meal was good for this 40 minute flight but could be a little better. Drink service was simply coffee and water."
Pros: "Leg room, seat comfort, crew, service"
Cons: "Food, stay at dubai hotel"
Pros: "Lots of food. Ok about giving out water between meal service"
Cons: "Aisles were very tight so hard to pass people when leaving/queuing for toilets."
Cons: "It took 90 minutes in the line to check our luggage despite checking in on line. There were lots of Emirates personnel but only few at the counters, others were mingling among the passengers and being useful."
Pros: "Emirates defines economy class .. No one else comes close"
Pros: "Emirates Airline first wowed me because it was a double decker. Even as an economy class customer, I felt like I was treated like first class. They had so many entertainment options from movies to games and their food was very delicious! My flight was about 8 hours and it definitely didnt seem that long."
Cons: "I dont have any complaints. My friend and I repeatedly told each other that this flight was one of if not the best flight we've took by far."
Cons: "Not knowing about the additional lay over in Larnaca. No mention was made of this layover during the booking process. It just makes this flight extremely long. Furthermore you sit in the uncomfortable plane for a hour. Will most probably never take this flight again."
Pros: "Nothing much."
Cons: "Food was awful."
Pros: "Service from check in, on board the plane and arrival."
Cons: "My luggage was not there when I arrived at my final destination. However they managed to locate my bags."
Cons: "Nasty unorganized corporation that treats passengers badly."
Pros: "Boeing 777 - great crew and food superb."
Cons: "Captain a little over zealous on Fasten seatbelt sign when not that bumpy."
Pros: "Members of Emirates were very professional and courteous. Flights were on time."
Cons: "Absolutely nothing could be improved. The staff were the friendliest I’ve come across and the food was great too."
Pros: "friendly crew"
Cons: "flight was delayed 2-hours, I pre-paid for a seat but was relocated to a different less convenient seat."
Pros: "The entire process was awesome"
Cons: "The food that they give you on the plane could have been better. The lunch they provided was terrible."
Pros: "Welcoming crew and good service"
Cons: "Upgrade to business"
Pros: "For a flight of 1 1/2 hours, we were served a delicious hot lunch."
Pros: "The crew was friendly, helpful and hard working."
Cons: "Departure was delayed 2 hrs due to a leaking waterline. We stood on the ramp for 40 min waiting for the initial repair and after taxing to the runway, we turned back due to the repair not holding, going back to the bay for another repair which closed all 4 centre toilets."
Pros: "They crew was so generous and very polite!"
Cons: "More room in economy seats"
Pros: "Crew very good especially Karl"
Cons: "Screen did not work. Entertainment not updated."
Pros: "Cabin crew was matter-of-fact and efficient. Certainly cordial but did not do anything special. Cockpit crew, on the other hand, was exceptionally friendly an informative. Landing was phenomenally smooth."
Cons: "Cabin crew just too still and smiles are just so artificial and robotic! Train for more of a customer-centred attitude."
Cons: "Helping the aged to access the entertainment gadgets"
Pros: "Food an crew were amazing"
Cons: "Some of the tv did not work"
Pros: "Smooth tho it was delayed a bit but everything went on as planned"
Cons: "The facilities in the plain weren’t functional at times"
Pros: "The flight attendants were great."
Cons: "Lusaka only has one gate and this flight boarded simultaneously with an Ethiopian Airways 777 and Emirates 777. The staff responsible for boarding seemed more confused than the passengers. The food portions are very skimpy. The inflight entertainment consisted of some random video about F1 racing rebranding."
Pros: "The food was good, the service wasn't bad, and all connecting flights were on time."
Cons: "No matter how hard I tried to get an aisle seat, we were still squished into the middle of the plane. It was so uncomfortable, competing for arm room with the person sitting next to me and then having to force him our of his seat every time I wanted to get up. Even getting our of the seat took something. I am searching now for an easy way to get an aisle seat for our return trip."
Cons: "A few passengers were really disruptive and loud but that’s not the airlines fault"
Cons: "Many seats the entertainment system didn't work. Both on our outgoing and return trips. Our seats going had one of the two systems inoperable. Coming home both were inoperable. They both were 16 hour flights!!!"
Pros: "I survived"
Cons: "The seat The food, but that’s fine. We weren’t expecting The entertainment Less cattle treatment Sigh, this is going nowhere"
Pros: "I like that I got an aisle seat this time, even though it was toward the rear of the plane. Because of my right knee, I requested an aisle seat on the flight from NY to Johannesburg, but somehow I didn't get one. I thought the crew was very accommodating and helpful"
Cons: "The delay because of problems with loading the baggage got us to JFK late. And that was just on the plane after we had to stand in the longest line before boarding. I also couldn't really enjoy the entertainment (e.g. movies or music) because the headset didn't fit well into the arm of the seat. I could only hear voices when I held the headset cord in one position, and it was difficulty keeping it in that position for an entire movie."
Pros: "Cabin crew was great and the landing was sublime!"
Cons: "The food could have been better."
Pros: "Clean and friendly crew."
Cons: "I’m tall at the seats we’re a bit tight. But not worse than any other commuter flight in the world."
Pros: "crew is very kind"
Cons: "tv screens were really poor quality"
Cons: "no email to help me check in ahead of time, the in-flight entertainment was broken, and the arm rests don't lift up far enough to get fully out of the way. The second two made for an uncomfortable 15 1/2 hour flight."
Pros: "Efficiency of the staff"
Cons: "Unfortunately the plane for our flight was faulty so we had to wait an hour for the next flight. SAA did a great job bringing in a bigger plane to accommodate everyone from our flight plus the hour later flight."
Cons: "Airline dishonest and unhelpful"
Pros: "Everything was standard, nothing stood out."
Cons: "Didn’t have outlets for a 15+ flight. We were also delayed for an hour and a half, which impacted our next flight. Really, they should have a defense for that so we’re not all running around like chickens"
Cons: "I’ve never been to a smooth South African Airways flight. Both on the way to South Africa and returning from there the entertainement system didn’t work."
Pros: "The crew and the ponctuality"
Cons: "No intertainment onboard!!!"
Cons: "Their aircrafts are dirty"
Pros: "Excellent, kind , helpful and friendly crew on my Johannesburg to NYC flight - one of the best I have ever flown with ! Thank you !"
Cons: "Check-in gates open at 3!? So I have to light luggage around London. The crew wasn't the friendliest, and there were more excuses than help on the flight. The in-flight entertainment and the remote did not work. I had 11 hours of staring into space cause I couldn't the reading light on Twice my in-flight entertainment was reset and on both occasions no crew came to check if it was really fixed."
Cons: "They lost my luggage"
Pros: "Everything was good"
Pros: "Very pleasant flight attendants. Extremely clean plane. Quick and smooth flight. Overall very pleasant"
Cons: "They lost our bags and it took a week to get them back."
Cons: "Chicken slightly undercooked"
Pros: "On time, shorter flight"
Cons: "Crew was rude, freezing on flight even with 3 blankets, video was upside down, seats very narrow and hard"
Pros: "We left and arrived on time. The tea was hot."
Cons: "Everything else. It was freezing cold but the crew were not able to adjust the temp. Kept saying it's a problem with the section. Long flight to be miserably cold. The seat arms don't lift so even though I had 3 empty seats I could not lie down. The food was mediocre and both breakfast options had pork. No choices unless I preordered a special meal. The entertainment system didn't work well. And the crew members were quite surly. Sadly I have to use SA for my return trip. Not looking toward to it at all."
Pros: "It was short"
Cons: "SAA is an absolute disgrace. My wife and her father were bumped off a flight and given vouchers. But the vouchers can't be used online or over the phone, you HAVE to go to the airport to the ticket office to use them. They must be used on the same destination flight and you CANNOT buy a one way ticket. But the amount was only enough for one way. Absolute dog show of a company run by completely senseless idiots."
Pros: "The cabin and crew were super friendly and attentive."
Cons: "The good was horrible. The controller for the in-flight entertainment was archaic and made the gamessage difficult to plane. The plane was significantly late."
Pros: "The overall entertainment system had to be restarted and didn't come online until a few hours into the flight. Thankfully this was a red eye, so I slept for most of the 16hr flight, however I woke up with about 5 hours left and wanted to watch a movie and my tv didn't work properly. Resolution is poor on all the screens and the sound wasn't working properly with the headphones. After trouble shooting by switching seats and sealing out headphones several times, I gave up and read a book."
Pros: "Despite 20 min delay, kept us informed. The rest of the flight was perfectly executed."
Cons: "The 20 min delay."
Pros: "Friendly and attentive on board crew. Food and drinks plentiful."
Cons: "The on board entertainment was non working for a 21 hr flight. No USB charging."
Pros: "The crew was courteous and overall the flight okay. The entertainment system was not working properly."
Cons: "The aircraft was very clean and the crew was very courteous."
Pros: "Landing in Joberg and getting off plane."
Cons: "Initial contact with flight attendent giving drinks was somewhat less than polite and did not improve notably over flight. She said she didn't have hot drinks, didn't have white wine and failed to offer choice of red wine but gave the shorter bottle when asked a second time. There was no ice either. This sounds rather petty on my part and I apologize for such. The real issue is I had a dickens of a time coaxing her to smile. Secondly. there was no video function beyond flight path for the entire flight. I live in a village in Zambezi and truly enjoy watching media on flights as I don't see much at home in Kanono and haven't figured out computer very well. The crew said they would reboot (?) the program but that didn't happen. There was no apology for contracted feature not being available, I sure wish I could have watched movies as I am not able to sleep in general."
Pros: "It's the only direct flight New York to South Africa. Food was OK but not as good as it used to be; the standards have really dropped."
Cons: "As a disabled passenger (I was in a cast and crutches) I was amazed at the unhelpful treatment received from hostesses when I asked to be moved to a more suitable seat where I could stretch my leg out. The in-flight entertainment system didn't work at all. The head hostess announced to the plane that it would be fixed after dinner but nothing changed. There were no movies or music for 16 hours. No water/drinks were served during the flight, outside of mealtimes. I was given the wrong meal but ate it anyway because I didn't want to bother the hostesses, who were quite rude and unhelpful. The plane was old, the seats hard, the whole interior showing it's age. Were it not for the fact that SAA is the only direct flight to South Africa, I would never fly this airline. The fact that it was voted the best airline in Africa for 2016 is pretty depressing."
Pros: "Boarding and depature from South Africa was good. The staff and crew were proffessional and were on time"
Cons: "There was no information about the need for a yellow fever card on our departure from south africa. The boarding and departure from Nigeria was delayed due to a system been offline. this led to connecting flights been missed. This is not the first time this has happened on the Nigerian end and this needs to be addressed. SAA staff and crew are known to be proffessional and on time but the ground staff and crew in Nigeria are nothing but incompetent. This needs to be addressed."
Pros: "I got help with the boarding pass and once on the plane was very impressed with the comfort of the interior and cleanliness of the plane. I would definitely fly with that airline again."
Pros: "Ran out of meal selections before they reached my row, so they started on our end for the next in-flight meal so we were certain to get our choice. Appreciated this accommodation."
Cons: "Passenger next to me was too large for her single seat, and I spent the 16hr flight squeezed between her and the window in half my seat"
Cons: "Special order meal not delivered without explanation."
Pros: "Nothing noteworthy was done well."
Cons: "The boarding staff is incompetent resulting in a 2+ hour boarding time. No control or concern for boarding zones, multiple unnecessary and inconsistent ticket checks, and unclear process. If you took 300 toddlers, made 50 of them gate agents and said board an airplane, you would get about the same result. Food and crew in flight were mediocre. Entertainment system in the seat back doesn’t work, shuts off in the middle of films, and is for some reason controlled by the wrong arm rest. I was in the aisle seat, my arm rest control panel did not control anything, but every time my neighbor shifted her arm it changed the volume on my system. Ethiopian airlines is what failure looks like."
Pros: "Helpful, friendly crew. Comfortable plane"
Cons: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"
Pros: "The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight."
Cons: "On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others."
Pros: "Excellent seat"
Pros: "Excellent crews"
Pros: "I love the entertainment and frequent availability of food and drinks"
Cons: "The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair"
Cons: "1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi"
Cons: "stuck in the plane with no AC for 2h serve twice the same chicken hot hot hot plane arrived in the middle of the night travelling with a baby"
Cons: "The most unprofessional ground staff I have met coupled with the most disorganised airport"
Cons: "The orderliness during boarding needs more work"
Pros: "It was a comfortable flight with good intertainment."
Cons: "The food could be better."
Pros: "The boarding was superb."
Cons: "The food is ma ma!"
Pros: "The flight from Newark to Abidjan was pretty comfortable and smooth"
Cons: "Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal."
Pros: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Cons: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Cons: "Cabin crew quite distracted. Between rows 19-23, orders were totally mixed up People given wrong food or drinks"
Pros: "Nice crew"
Cons: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"
Pros: "Everything was on time, high quality, and enjoyable"
Cons: "There was a fight on the llane but it was because a passenger with mental issues was provoked by a couple so ahe beat up the wife. This was not caused by ET and crew at all, but they stopped it."
Cons: "No way to charge a phone!"
Cons: "The whole thing was a disaster. I lost my connection flight due to incompetence from the Ethiopian airlines representative"
Pros: "I like that the bulkhead seats (typically where the baby bassinet is placed) have electrical outlets which I used to easily charge my phone; and that there is nice legroom space."
Cons: "Economy is a bit tight; the bidding process for Cloud Nine (business class) has reduced the chance of passengers being upgraded for free especially as a means to reward frequent flyers, or help passengers with special needs/accommodations."
Pros: "Meals were pretty good and a screen that had entertainment and could charge the phone. Baggage allowance helpful"
Cons: "Little tight on leg room."
Pros: "Auto-adjusting windows"
Cons: "Understaffed. The plane looked and felt old. Food was sub-par."
Cons: "Lost my bags, missed two connections due to delays, took a bus home instead"
Pros: "The crew members are very friendly, always smiling and attentive."
Cons: "The entertainment system needs an upgrade. Touch screens unresponsive."
Pros: "Great entertainment center and seat back video."
Cons: "No Wifi available"
Pros: "The staff where so dedicated. The food was very real and crunchy. Go for the beef instead of chicken. I had both. Was a ten hr flight."
Cons: "The fact that they write your card details carelessly on a pierce of paper when making an inflight purchase. Should be swipe and all done. No need writing those sensitive data down."
Pros: "Crew members were friendly, movie selection was good, food was nice as well"
Cons: "When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag."
Pros: "Great service!"
Pros: "Comfortable flight, pleasant airline attendants."
Pros: "Great prices, and helpful staff"
Cons: "The food was mediocre, almost poor."
Cons: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."
Cons: "My monitor/screen never worked; could never watch a movie despite asking the flight attendants to reset my screen several times. Pretty bad for this 10+ hour flight. I have had much better experiences with crew, staff, friendliness, responsiveness, etc, on almost every other airline."
Cons: "At Addis airport, they announced first that the trip got cancelled and postponed for another 7 hours. Then while lining up to change my ticket, I overheard people saying that the boarding is starting in 30 minutes and we have to rush to the gate. Then the gate number changed 3 times and the boarding time got delayed few times as well. It was a 5 stars chaos that trip!"
Pros: "Boarding and the programmatically were fine."
Cons: "It was a middle of the night flight and everyone was sleeping. The lights seem to come on every hour."
Pros: "Fabulous. On time departure, 15 min early arrival into Addis. Service was outstanding"
Cons: "About time they introduced WiFi on flights"
Pros: "Impressive crew attendants and courteous ."
Cons: "Maybe landing was not too smooth"
Cons: "I was suppose to stay on the flight in Hong Kong to continue to Ethiopia and they never made an announcement. I had a seat with a TV that did not work and it took over 30 mins for a flight attendant to respond."
Pros: "The food. And the on board entertainment. Staff was also nice but a little bit sloppy and slow."
Pros: "Flight was on time"
Pros: "The short time it took to get to my destination. The great work done by flight attendants."
Cons: "The small seat I got."
Cons: "The food is terrible."
Pros: "Flight attendants excellent. Flights both on time."
Cons: "Film selection could have been better"
Pros: "Dreamliner was awesome"
Cons: "Horrible food selection, needs improvement"
Pros: "The plane on this part was not too bad."
Pros: "Lots of empty seats for sleeping. Nice big windows- best in class. Two hot meals served on board."
Cons: "Addis airport is a disaster, Really long queues and badly organised, Our flight left 20 minutes late and in turn made our landing 1 hour later. The flight attendants on Ethiopian air are very lazy, they dont respond to the service button been pushed, and their English is not that good,"
Pros: "It was a good flight, made only a little disappointing by all the children running through the plane, opening the washroom doors and leaving them open. A little strange, really."
Pros: "I enjoyed my stay at the hotel. It was clean and the staff made sure to make every attempt to clean the room. They gave 2 bottles of water each day. The flight on Ethiopian Airlines was smooth, kind crew and clean airplane. Airport was well lighted and had big sighs."
Cons: "This is what I didn't like, there guys there driving white cars or trucks that pretends to be taxi drivers. Don't use them. They are thieves and fake as hell. His name is Nasah, a guy from India, drives a white land cruiser. Please avoid them. Use the regular toyota cars that hat TAXI written on it."
Airlines flying from Colorado to Zambia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights