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CAE — United States
Dec 31 — Jan 71
Round-trip
1 adult
Economy
0 bags
From?
To?
Fri 12/31
Fri 1/7

Good to know

Low season

July

High season

December

Average price round-trip

$247

Good deal round-trip

$144

Good deal one-way

$89
Best time to beat the crowds with an average 3% drop in price.
Most popular time to fly with an average 11% increase in price.
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to the United States

  • Looking for a cheap flight? 25% of our users found tickets from Columbia to the United States for the following prices or less: to Denver $173 one-way - $202 round-trip, to Las Vegas $128 one-way - $247 round-trip, to Los Angeles $148 one-way - $262 round-trip
  • Book at least 1 week before departure in order to get a below-average price.
  • High season is considered to be November and December. The cheapest month to fly to the United States is August.
  • Morning departure is around 16% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking United States flights

Top 4 airlines serving Columbia Metropolitan to United States

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 30129 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
Pros: "the crew took very good care of us"
Read more about Delta
Pros: "the crew took very good care of us"

Departed 25 min late with no explanation. Arrival time was very off due to late departure but would have appreciated a better estimate.

I liked the timeliness of the departure and arrival, and the crew were good. The turbulence was rough, though.

The whole experience was great. Boarding is so orderly. The staff is super helpful. The wifi works great the whole flight so I was able to text for the entire flight. The best part was that it was orderly even when we were exiting the flight.

Cons: "The crew wasn’t super friendly but they were nice."
Pros: "Not much"
Cons: "Crew kept bumping me in flight. Deplaning took too long."
Pros: "The staff were awesome!"
Cons: "no covid-19 precautions were taken."
Cons: "Boarding from rear to front."
Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Cons: "Great flight all around."
Pros: "The crew’s positive energy and great service were truly amazing. Kudos Delta!"
Cons: "Flight delayed 3 hours, then a seats were very cramped and uncomfortable"
Cons: "Always delays , three times late before took off and than while landing ! First class seat and seat tray don’t close , tv doesn’t work how it suppose too"
Pros: "On time, comfortable flight. Great crew and service."
Cons: "Nothing. Everything was great."
Pros: "Prompt boarding and departure."
Cons: "Refreshments and up to date airplane. Plane seem outdated and very loud. Flight attendants could use a friendlier demeanor"
Cons: "Having food & being on time would’ve been nice?"
Pros: "We got home safely! The crew was great and generally cheerful despite less than great conditions."
Cons: "Lots of delays due to weather, which I get. The plane was small and old and stuffy with too close seats."
Pros: "We arrived eventually."
Cons: "Flight delayed three hours. Payed extra for an earlier flight. Very disappointing."
Pros: "I fly a lot, and I am very impressed with the level of consistency that Delta has offered the last couple of months. This flight didn’t disappoint. The crew was particularly friendly"
Cons: "Nothing I can think of-10/10"
Cons: "food options"
Cons: "Delta comfort works especially for one who is handicapped"
Cons: "Seat assignment for me and my traveling companion was done at gate. We had to sit in 2 different rows."
Cons: "We were already very delayed, the flight crew was not nice"
Pros: "Flight attendant in first class was amazing."
Pros: "Snacks were good. On time."
Pros: "Actual flight was great!"
Cons: "Delays were awful, and the ground crew was unhelpful in helping people find earlier alternatives to the delayed flight."
Cons: "Very slow plane turnover."
Pros: "Arrived on time and smooth flight though it was completely full"
Pros: "Everything went smoothly. Even though we were delayed for 10 mins We still managed to make it to NYC on time. The crew was friendly. The entertainment was exceptional. Really I have no complaints. I am so happy that they were able to accommodate a seat change at no charge as well."
Pros: "Boarding was easy. Checking in was easy, the overall flight was quiet and quick and on time"
Cons: "Nothing to report here"
Cons: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."
Cons: "My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans."
Cons: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."
Pros: "Service"
Cons: "Flight was late by almost 2 hours."
Pros: "Snacks, cleanliness and crew"
Cons: "N/A"
Pros: "Small plane and a short flight, so just snacks and wifi, which was expected and was just fine with us. Crew was great."
Pros: "Super nice flight attendant. Really made all of us (business travelers, retired military folks, family with little kids heading to a wedding) feel welcomed and happy. Great experience."
Pros: "The crew did the best they could under the circumstances."
Cons: "The flight was scheduled for 7:45 pm. Due to the storm the day before, my flight out of Miami was cancelled and I was told that the flight out of W Palm Beach was my only option. I paid $150 for an Uber at 4 pm. At 6:37, I got an email with news of a two hour delay. I would’ve appreciated an earlier notice. But much worse was the boarding experience. As half the passengers had boarded, someone announced that we had to have everyone boarded and seated in 5 minutes, or else the crew would time out, and we’d have to stay in WPalm. This set off a frenzy, with seated passengers yelling at the people boarding to hurry!! I was told by the pilot while exiting in LGA, that we made it by 30 seconds! It could’ve been handled so much better!"
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Pros: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Cons: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."
Pros: "Crew did an outstanding job"
Cons: "No entertainment"
Pros: "Flight was comfortable and clean. I enjoyed the basics of drinks, snacks, carry-on, seat selection, and entertainment for the price of what other airlines charge for just a flight with nothing else included."
Pros: "The Delta cookies that were offered as a snack"
Cons: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."
Pros: "The flight itself was fairly quick."
Cons: "We were late by 4hours and they kept changing the times. I wish they would have set it to one time like the other airlines. The seating is uncomfortable and there was no entertainment."
Pros: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"
Cons: "There were many empty seats, and when I moved from a cramped seat to a fully open row, the attendant rudely and humiliatingly admonished me for moving to a comfort+ from my "preferred" seat. It was unprofessional and extremely uncalled for. The seats were completely empty and there was no reason for him to admonish me loudly and rudely. I suffer from severe general anxiety disorder, fur which I take appropriate medications, but this incident caused an anxiety attack that lasted through the rest of the flight. Extremely disturbing that crew would behave so rudely and insensitively to anyone."
Cons: "Plane was dirty when boarding and older than usual with a broken intercom speaker above us - squawking volume that rang every time the captain or seatbelt light came on. Staff were loud throughout this evening flight where everyone tried to get some shut eye. NOT kid friendly. overhead bins didn't fit the standard carry on correctly requiring everyone to place them sideways with wasted space and therefore not enough luggage room for everyone, crowding an already fully booked flight. A few more reasons why we'll never fly delta again"
Cons: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."
Pros: "service. Thank you."
Cons: "comfort seats were uncomfortable"

Delayed for 2.5 hours, ending up awitching planes. As we left Charlotte at 0035, no services were offered. It was not a full flight.

Tv on the plain

Cons: "When I got to dallas there was no one there with a wheel chair to help me get to my next flight. Asked the counter person for information and she almost could not be bothered. After asking twice I notice a golf cart type of transportation for the handicap. Well it took me 1 1\2 to get to my connecting flight. 2 other people had missed there flight. I was disappointed in American Airlines that they could not be bothered to help or even answer a couple questions."
Cons: "It was excellent trip regarding service."
Pros: "It was a quick and comfortable flight, no complaints."
Pros: "I did not take the flight, I stopped in Miami instead."
Cons: "Don’t know because I did not take this flight."
Pros: "Our flight attendant was wonderful, she worked so hard the whole flight and was so pleasant. I am sorry I don’t know her name, but she’s beautiful!"
Cons: "Absolutely nothing! Great flight"
Cons: "Flute gate changed 35 min prior to boarding to a new gate that was a 10 min walk. That was stressful. The flight ended up being delayed 20 min as well."
Pros: "We landed Friendly crew"
Cons: "Tray table broken Entire flight too cramped. Grateful I didn’t have the last seat in the back across from the lav. can you squ3eze any more seats into that aircraft?!"
Pros: "seats were super comfortable, would fly again."
Pros: "The back crew member was amazing. She really seemed like she cared."
Cons: "Larger seats and larger walkways."
Pros: "Courteous crew"
Cons: "N/A"
Cons: "Lack of entertainment and snacks for a 3 hr flight"
Pros: "This fly was ok;was yet a litle time 20 minutes late."
Cons: "Wahington to Orlando was ok.O ly 20 mi utes late."
Pros: "pilot kept us informed"
Cons: "in cabin air quality odorous and poor"
Cons: "Snack selection"
Cons: "I’m never ever in my life flying with American Airlines Again. I want my money back honestly. I’ve had 4 flights with AA. 2 to get to Columbia and 2 to get back to Washington. 3-4 HAD ISSUES OR WAS WAY LATE. Unexceptional"
Pros: "The seating and leg room was comfortable."
Cons: "Since my ticket was "basic" I was put in the last boarding group and given a middle seat; my mother was also in a middle seat. Once boarded I noticed everyone around me was separated from their families--to the point where a baby was transferred 3 times over my head between the parents!"
Pros: "Aubrie and Claire"
Cons: "Engine could have started. It didn’t."
Pros: "Crew was very nice."
Cons: "More room in seat"
Pros: "Arrived 5 minutes early which was great on a very late night."
Pros: "Crew was great!"
Pros: "Friendly crew, comfortable and ON-TIME!!"
Pros: "I slept the entire way because our flight was delayed and This was a connection flight for me but had now slept all day!!"
Cons: "Our seats wouldn't hardly go back, but noticed that a few seemed to operate properly. Tried to watch a movie (94minutes) on a 2.1 hr flight. Started it before takeoff and with all of the inflight announcements the credits didn't get finished before they shut down the system."
Pros: "While the incoming flight arrived late causing us to board late, the flight still landed almost 2o minutes early. The staff was very friendly as well."
Pros: "Flight attendants"
Cons: "Late flight"
Pros: "Seats were nice and enjoyed the entertainment. Late flight meant loads of open seats and everyone was very happy about that."
Cons: "Delayed a half hour to board because flight attendants other flight was late getting in, but they kept us informed the entire time. Wasn’t their faults. Once we were on the plane, our flight was delayed for an hour, once again the pilots kept us informed and it wasn’t their faults. But it was kinda annoying."
Pros: "We were on a new plane and each seat had power."
Cons: "I was in the window seat near the back and there was a steel box (guessing for the electricity to the seat-back) that took up a third of the width for my feet."
Pros: "Clean plane, kept cabin lights dim the whole flight until the plane was parked at the gate, and music at a good volume"
Cons: "None at all"
Pros: "We were 40 minutes delayed but received good communication and had an uneventful flight otherwise."
Cons: "American continues to surprise through their lack of consideration and cheapness Prefer to have seat empty on the front rather than move passengers that are loyal frequent flyers. The most important point for American is you have to pay for everything including for flight status. No longer miles flew but how much you pay them"
Cons: "We arrived in Amsterdam at 9am, after traveling two hours to get there. We found out right away that there was a delay and chances of missing the connecting flight from Philadelphia to Orlando were great. We requested a different booking to insure travel to Orlando, which was denied. So the connecting flight was missed and after hours arrived in Orlando at midnight. Missed my ride and all car rentals were booked. All this caused a lot of anxiety and unnecessary stress. Very disappointing. And to add to it, the flight itself was horrible and there was no entertainment available for the entire flight."
Pros: "Poor airplane not have nothing"
Pros: "Having it finished without losing my luggage. Nothing else went right."
Cons: "Delay of one hour for missing crew member, delay of another hour sitting on runway waiting for revised takeoff queue, delay of another hour going back to gate due to equipment failure waiting in queue."
Pros: "Nice crew"
Cons: "Crew let people move to main cabin extra without paying like I did"
Pros: "How nice the crew were through it all was great! Flight to D.C. was smolth too."
Cons: "Because of the fire in the Tower, all flights in the DMV area were cancelled that evening. I was unable to go to work the following day having to request off sick."
Pros: "The fact that the lady at the counter was able to change our seats and put us all together."
Cons: "the movie screen being so far away"
Pros: "Comfort. We had a bulk head seat. Newer plane"
Cons: "No food offered . Not even for purchase."
Pros: "Seemed to have more leg room than average. Generally fine. I got to my destination without incident, and that is the most important thing! But flying today is awful. Uncomfortable, unpleasant, stressful, etc., all so the airlines (and their CEOs) can make millions."
Cons: "Crew was "all business" -- not many smiles. They offered the usually .5 ounce of pretzels or two cookies. Passengers routinely asked "can I have both?" and the answer was routinely: no. Really? My $300+ ticket isn't worth pretzels AND two cookies? Seems silly. And, you know that have BOXES of these free snacks."
Pros: "Full flight which is to be expected flying in to Orlando. Badly done seating, I think every group was separated from at least one person in their party. Several people weren't given seat assignments until time to board, even if other people in their party were assignments seats when checking in. No ecplanaation of why. In flight entertainment was an older movie. No options, and no sound if you forgot your own headphones."
Cons: "The seating assignments of lack thereof."
Pros: "Staff for the airline was very good!"
Cons: "I had to check a second bag on my return. I entered Mexico with a skateboard carry on. When I went to leave, the airport would let me pass through with it. I was forced to check a second bag and it really bothered me."
Cons: "It was a full flight, anyone in loading zones 7-9 were required to check their carry-on luggage. We were in loading zone 6, so not required and preferred not to due to our full day of air travel that would continue into a 3 hour car trip. My husband reached the gate, his ticket scanned, and let onto the plane. I walk up next, my ticket is scanned and then the personnel at the gate said in what I can only describe as the most disrespectful, inconsiderate, ill-tempered tone that he would need take my bag. He grabbed it out of my possession, shoved it into the luggage sizing rack and even though it did fit inside the lines, he said it was "too close" and would need to be checked. Not wanting to cause a scene and quite frankly speechless by this man's attitude, I did not object.. It was not until I was seated on the plane that I noticed more than a dozen items of luggage larger than mine and that the vast majority of people that had 3, 4, 5 carry on items when the maximum is 2: one personal item and one carry on luggage item. It was both the lack of respect and the lack of consistency that lead me to have an extremely "poor" boarding experience. Serious retraining needs to be completed and boarding attendants should not be able to harass airline passengers."
Cons: "LATAM took our luggage from a flight from a different airline that we used to get from Miami to Orlando. They locked it up and closed before we arrived. My friend was unable to get his medicine, I missed vital time from a work contract, and we had to spend the night at the airport waiting until 1pm today to receive our luggage. This is the worst experience I've had with an airline. No one spoken with on LATAM seemed to care. We were stranded without sleep and got no clear answer from the LATAM hotline. There was no mention of compensation for our troubles. I will not be recommending this airline to other travelers aa this has ruines my work schedule and my friend is unable to get his medicine."
Pros: "The free cookies were very good and the service was great the flight was smooth and quick"
Pros: "Nice pilot, one of the flight attendants were nice. The seats were comfortable."
Cons: "This airline always has delays! There is no in-flight entertainment (music, tv, movies, etc.); thus, the flight was terribly boring! Also, only peanuts and a small cup of soda was offered to us. Other airlines give cookies and biscotti! The seats don't recline and they need more legroom. The majority of the airline crew largely ignored us and showed mediocre customer service."
Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."
Cons: "Great"
Pros: "Everything was on time"
Cons: "The lack of organization at he moment of boarding generates problems with the passengers .. A lady started to get angry when group 3 was boarding and she was group 2. She was waiting were group 3 was in line .. It would be better to have it like united that they have lines for all groups."
Pros: "Affordable first class seat - very unusual for AA"
Cons: "No complaints"

The first plane could have had working avionics.

Cons: "Flight was delayed by 1hr 20min. Had to wait inside the plane because they forgot to put fuel into it on time. Flight attendant was very rude, full of anger, almost threatening"
Cons: "Screaming babies who’s parents let’s the run around, people listening to movies without head phones"
Cons: "They overcrowded the flight in the middle of a global pandemic which shows they only care about making money and they do NOT care about the health and safety of their passengers."
Pros: "We got to our destination 20mins early. And this is not the first time this has happened with United Airlines"
Pros: "Quick trip !"
Cons: "Getting off was congested, people all got up at once"
Cons: "The flight was delayed for approximately 3 hours for mechanical problems."
Pros: "The crew was nice!"
Cons: "Just a small plane, subject to turbulence. Not much that can be done, though if they ever redo the seats for a little more cushioning, that would be nice."
Pros: "It was comfortable"
Cons: "The wifi wasn't working"
Pros: "Everything fine"
Cons: "No complaints"
Cons: "Delayed flights flight"
Cons: "They had no room for my carry on, I had to place it under my seat making my legs very comfortable."
Pros: "We landed in NYC -- although it was first announced as Dulles."
Cons: "This flight was on Canadian Air under the auspices of United. I was not allowed into the United Club lounge despite the fact that I had business class ticket. I was informed that a business class ticket isn't sufficient for using the lounge when flying domestic. It is only good when flying international. They call that customer service. I generally avoid domestic airlines because of the customer service. The flight attendants were not happy to serve you. It's a small flight but they didn't even offer a snack -- you had to ask for it. And then they brought over a small basket with nuts, chips, candy bars, and a muffin. I took a muffin and it stuck to the roof of my mouth -- very poor quality. When I asked for a snack the flight attendant replied cocktail or soft drink never saying whether or not a snack was available.. She said this a couple of times before I could repeat that I wanted a snack to which she replied you want something to drink with that. I've been on many short flights in Asia and they will deliver a full meal and you don't have to ask for it. There was no entertainment but United did send an email explaining how I could purchase entertainment to play on my own device."
Pros: "Nothing. I didn't take the flight."
Cons: "They didn't get me to New York. Our original aircraft was stolen to use for another flight. So we needed to wait for another plane that wasn't due until 90 minutes after our scheduled departure. This second plane had maintainence issues. After 4 hours waiting I got on a Delta flight."
Pros: "I liked that I got to my destination safely"
Cons: "You offer WiFi that doesn’t work and expect coustomers to pay for movies but don’t have headphones for sale. The flight attendants on both flights were rude"
Cons: "Old plane----moldy and smelly."
Pros: "Nothing"
Cons: "Pilot admitted error. They did not even know what was going on. 3 hours late due to last min maintenance after the plane had been on the ground since last night. No supervisor came even though we asked the captain to contact one. We were ignored. Total clusterfuck. Pilot was courteous and professional but front desk was Frazzled and incompetent. We were hugely inconvenienced and missed our obligations with no offer of compensation. Then when we finally get on the plane they kick us off!!!!!!!!!! Now they are saying a 630 departure for a 2 pm flight. This is beyond acceptable and I am about to call the local news and am sending them video of your gross incompetence. I want to be contacted at 815-527-1935 immediately. My time is valuable and no part of this delay is acceptable. I want full flight vouchers for this debacle"
Pros: "The crew did a good job with the sick woman."
Cons: "You better get rid of basic economy."
Pros: "The crew The entertainment options The power options The drinks"
Cons: "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."
Pros: "My legs were very uncomfortable to sit"
Cons: "seats were too close"
Pros: "Air Canada seats were much more comfortable than the United flight seats."
Cons: "I had to leave the terminal and pass through security again. United did not let me reserve my seat on Air Canada. They did not even tell me where my connecting flight could be found."
Pros: "I enjoyed the comfortable seating"
Cons: "Nothing"
Pros: "It was fast"
Cons: "No peanuts"
Cons: "Many delays. Uncomfortable seats. No outlets on that particular plane."
Pros: "Despite delay, flight arrived at gate on time."
Cons: "Insufficient meals available for the passengers. Flight time was moved back twice and then up. It can really cause problems for people when departure times are moved up. In flight programs were good but no headphones provided. Good thing we brought some!"
Pros: "The cabin crew themselves were great. The pilots offered my child to go see the cabin and everyone on the actual plane was great."
Cons: "The United employees at check in kiosk were very unorganized and unhelpful. I was traveling internationally with a small child and had two pieces of luggage to check in. Normally you just go to the counter once and they do everything including taking your luggage once they weigh it. Instead, I had to go to the self check in kiosk, then back to the counter to weigh my luggage, take off the one luggage from the scale, weigh the second one, then go back to the self check in kiosk, then was told to take off the second luggage as well, then finally went to a second counter where the lady handwritten my luggage tags and then was told to take both pieces of luggage and put them somewhere else altogether with specific directions on where to put them. This is something normally handled by the actual employees. Also, the check in dude yelled at my kid for putting in his name into the check in kiosk while we were waiting on the check in dude to do all those unorganized activities. He claimed it would break the software if my kid were to enter his name. I have told him that no, the software will not break if my child enters in his name."
Pros: "The gate crew was nice. I like the smaller plane."
Cons: "Too MANY Announcements . There were too many automated announcements and crew announcements after take off. There were about 6-8 announcements during a 1.5 hour flight at 7am. The first 5 announcements were the same, no new information until 1hr into flight."
Pros: "Shuttle helped me get to where I needed to go which was great because I am disabled. Flight attendants were nice."
Cons: "Didn't put my bag on the conveyor right and instead of being explicit as to what was wrong, the TSA officer just kept yelling at me I was doing things wrong and I was holding everything up. Could have been so much more pleasant. Also give wrong data a couple of times but got through it ok."
Pros: "The crews were accommodated"
Cons: "The flight was delayed on so many occasions."
Pros: "The crew members were polite and very helpful. I liked the fact that they took their time to solve other passangers problems."
Cons: "No entertainment at all!! 3 hour flight"
Pros: "It was running on time."
Cons: "The seats were super tiny and cramped! I paid for wifi and had to keep refreshing the whole time and it never really worked at all. I was sort of banking on using that flight to work and now I am late on some deadlines."
Cons: "economy seats so small. also can't even access flight maps if you don't buy the directv package."
Pros: "The seats were much more comfortable than the regional jet and I was able to get some rest."
Cons: "N/A"
Pros: "The crew was very friendly and courteous! Also we arrived 20 minutes early!"
Cons: "Food should be "n/a" as none was offered on the flight."
Cons: "i had to pay $25.00 for my one bag on my flight home but didn't have to pay from indy to washington"
Pros: "The professionalism of the airline stewardess says that's what I like the most"
Cons: "I really can't say that I truly would call something I didn't like"
Pros: "The comfy seats"
Cons: "The fact that I had to pay to watch tv. Maybe people should have to pay for movies, but not for watching tv. Flights and till we takeoff can take a while. It would be nice to have some free entertainment. The plane was very hot when we were boarding."
Pros: "Nothing I did not like anything !"
Cons: "Waited over a hour for someone to look at a wire at flight 244 30 minutes more to turn it off and back on . And still nothing now we are waiting for another plane . I am never flying with united airlines again ."
Pros: "Comfortable seats and lots of leg room. I was not crowded at all. It was so nice to not feel cramped and to have plenty of room around me. It was one of the most comfortable flights I have experienced in years!"
Pros: "United spokesperson was able to get me on another flight out of O'hare. She was awesome."
Cons: "Nobody at the gate was helpful. They just kept saying check the board."
Cons: "The flight attendants were disrespectful to not only me but to other passengers. They were not attentive! The plane was dirty."
Cons: "UAL announced one hour delay due to no plane availability which I could understand after an early day thunderstorm. But shortly after, I received a text from Kayak.com (booking) announcing delay moved to 30 mins and boarding had started. Thank goodness for Kayak.com"
Pros: "Everything except the delay"
Cons: "Flight was delayed with little communication or reassurance. When I had to rebook my connection, the counter was woefully understaffed and they were not equipped with new enough computers to quickly address my problem."
Pros: "Boarding was well organized. Crew was great."
Cons: "Magazine was old with torn out pages including the inflight food list. Connecting to the in-flight entertainment system on my Apple Mac was confusing and took too long -- it could have been explained better vis-a-vis browser caveats, etc. -- which is too bad because I found a movie I wanted to watch but missed the end as it had taken so long to load the proper software. Seats were too small and cramped."
Pros: "We left five minutes early and arrived a half hour early."
Cons: "The flight was delayed, and every half an hour or so, we would get flight updates giving us a new time. Each time I had to tell my pick up arrangements in NYC the updated time and they would have to change their schedule. This went on for 7 hours straight. It was extremely annoying and inconvenient."
Pros: "Nice good and movie selection. Seats were very comfortable."
Cons: "No tv in headrest."
Pros: "It was also 2 hours late."
Cons: "The crew was very rude and argued with me for not saying thank you to him after he gave me water. I had actually said Thank you but he didn't hear it. I don't mind saying it again."
Pros: "Much more comfortable."
Cons: "Lavatory still dirty."
Cons: "Great flight, no complaints, intend to use this airline whenever possible from now on!!!"
Pros: "It was very smooth and relaxing"
Cons: "Several hours delayed. Unfriendly and unhelpful ground staff."
Cons: "Wine"
Pros: "Just a smooth flight and made it in less time than expected!"
Pros: "Flight to key west cancelled. Flight home delayed and missed connecting flight."
Cons: "Fights could be on time with more advanced notice of delays and cancellations."
Pros: "The crew!!!"
Pros: "Nothing"
Cons: "The plane had technical difficulties and they have delayed us 5 times when the airline should have gotten a new plane for all of us."
Cons: "There was multiple delayed flights from the airline that day silver only boards from two gates in FLL. However the staff was rude and had a inability to communicate the situation to the passengers. I flew from Fort Lauderdale to Orlando after the delays I could have driven there faster."
Pros: "Crew was great and seating was fine"
Cons: "My biggest issue was I was freezing on the airplane, no blankets were offered and no way to get warm."
Pros: "Flight attendant was excellent"
Pros: "It was on time. The boarding was quick & smooth The seats were comfortable. The crew was very pleasant. Landing was smooth. Disembarking went quickly and baggage was ready & waiting."
Cons: "A little noisy from engines. But ok"
Pros: "It eventually got us to the final destination."
Cons: "Front desk members were saying differ t laws and regulations to us because we may not not been able to fly on the trip because of over weigh? Why is that even a thing, selling tickets and the change of not getting on. If we didn’t get on the plane what are you going to push me on to the next flight and bump someone off that flight? That’s not right at all"
Pros: "Quick flight"
Cons: "Plane was EXTREMELY LOUD there and back."
Cons: "Never again. I actually got food poisoning while in Orlando and missed my return flight, and I was so grateful to be sick. I'm honestly surprised that old tiny plane made it to Orlando in one piece. We had a preacher onboard and we had him praying the whole time cause the plane would suddenly drop in altitude, or shake, and it made this really loud buzzing sound the entire time. We had to yell to talk to the person next to us cause it was so noisy. I wasn't expecting a whole lot cause it's not like I bought first class or anything, but I'm genuinely trying to repress the memories of this experience. As for the rest of the rating choices, there was no food. Just a tiny water bottle. No entertainment, unless you count begging to live through the journey."
Pros: "Nothing"
Cons: "Two hour delay, hot, flight attendant looked hung over or very distraught, bad communication with the crew."
Pros: "Nothing"
Cons: "Very loud and very hot!!!"
Pros: "Polite crew"
Cons: "Noisy airplane"
Pros: "Great staff good planes."
Pros: "We didn't fly because of the Hurricane. It devastated The Keys, our hotel and other facilities. Our function was cancelled due to that Hurricane. We will take that flight later this year."
Cons: "Did not make that flight due to hurricane."
Pros: "All"
Cons: "All ok"
Cons: "No refreshments"
Pros: "Nothing."
Cons: "i would not fly again if possible. My trip consisted of 3 flights, starting in Fort. Lauderdalento to Orlando, Orlando to Denver, and Dever to Aspen. However, The first flight operated by Silver (a partner of United) was delayed due to "maintenance". Due to this delay, we missed our connecting flights and had to get new flights, causing us to have an over night layover in Chicago and then arriving in Aspen Sunday, the next day of our original arrival day. I just want to add that I saw on the departure board that Silver had maybe 16 flights that morning/ afternoon and maybe 7-8 of those flights, including mine, were delay or canceled. Not to mention they never updated their board to reflect our flight was delayed. The only good comment I have was that the Silver attendent who helped us get a new flight was very helpful."
Pros: "No bad weather anywhere in flight vicinity, no airplane on ground to fly, none to very little information given on why no flight, gate agent saying not to worry, they will try to have a flight tomorrow"
Cons: "See above"
Pros: "Opportunity to fly direct to and from Pensacola."
Cons: "What's the point of overhead compartments, if carry-on that is in addition to a carrying bag must be stowed, and overhead compartment sits empty?"
Cons: "The flight was delayed so I missed my connection. A united member was supposed to come get me and didn't make it to the gate. No one even appologized."
Pros: "Flight attendant was nice."
Cons: "Booked United flight, tried to check in on the app. Said i couldn't check in because it was a Silver Flight. Tried to check in through Silver, also got denied. Then the flight was delayed because they had to kick 5 people off. When we boarded said we were still too heavy so started kicking off unaccompanied minors. Tried to kick me off, told them I'm 27 and got accused of looking way younger. Thought I was gonna get kicked off. Finally took off- my seat was in the last row and seat back was broken so I was sinking into the back of the plane getting poked by metal so had to sit straight up whole flight. Plane was so small and old I was terrified the whole way. Finally land and pilot says they are understaffed so had another delay. Then the shuttle trains at airport were broken so had even more delay. I was so late I almost didn't graduate. Did I mention TSA machine incorrectly identified an object in my anal cavity? Hindsight would have rented a car and driven 6 hours than take this 1 hour flight. Worst flight ever."
Cons: "Never made it to Key West due to weather and airline would not rebook. Made passengers purchase an additional ticket without any voucher. Will not fly this airline again."
Cons: "The landing was so hard, my back is killing me. I had back surgery 3 years ago and the landing aggravated it really bad."
Pros: "NOTHING!!!!!!"
Cons: "Late leaving Uncomfortable Seats Cold Cabin Noisy Vibration of the plane Not even beverage service The worst clear-air routine flight i have experienced in hundreds of thousands of miles flying. I will not do it again!!"
Cons: "Having to deplane, and reboard 20 minutes later."
Cons: "The plane had to make an emergency landing in Tallahassee and then getting to my final destination was horrible because Silver airways couldn't get a plane to get us to Orlando."
Pros: "It was a short flight!"
Cons: "The flight attendant was rude to all passengers. It was very hot in the airplane."
Cons: "Seats were uncomfortable, and staff very stand offish"
Pros: "Unable to pre-check on line. Seats were very uncomfortable. Non stop service was very much appreciated. The staff were courteous and friendly."
Pros: "Love Silver Airlines!"
Pros: "Red eye gave me flexibility to sit anywhere"
Cons: "Delays Service quite sucked."
Pros: "Getting off the plane!"
Cons: "Lack of AC! Seats horribly uncomfortable! Horrible"
Pros: "Nothing"
Cons: "Flight was canceled. They sent me to a hotel that was fully booked. I went back to get into a hotel had room and no one was there to help. I ended up paying for my own hotel room. I went to get on my 8am flight and they pushed it back until noon. I eventually had to buy a flight with Delta to get to Orlando in time for my football game."
Pros: "Convenient non-stop flight to Orlando."
Cons: "Customer service in Pensacola was the worst. Took 30 minutes to check in and there were only two people ahead of me! The stewardess was noticeably unfriendly and borderline rude to many of the passengers. The experience in Orlando was 180 degrees different....they did a great job."
Pros: "Great service from beginning to end!"
Pros: "Nothing."
Cons: "The supervisor, Jeanette, at the Silva airways terminal threatened me while boarding the plane. I have never been treated so horribly. I am considering contacting my attorney."
Pros: "WAS OK"
Cons: "DELAY BECAUSE OF MECHANICAL PROBLEMS---MISSED MY CONNECTION FOR PICK UP. --PAID TAXI - LAST RESORT"
Pros: "Nothing"
Cons: "It was cancelled and rebooking was total chaos"
Pros: "Sat for a while to think on this one. Couldn't come up with a single thing."
Cons: "If you have a problem or bad experience you can't call customer service - you have to email them and wait "up to 30 days" for a reply. Flight was delayed To save time when the planes finally did arrive they must not have cleaned them - there were greasy forehead prints and hairs on my window. The plane seemed very run down. A couple of the staff were nice (professional only) but one woman at check in was very rude when I approached her to ask a question. Not worth saving a few bucks to be mistreated and so stressed."
Pros: "There were only 6 passengers and we had 5 of them. Silver Airways first delayed the flight for 4 hours then cancelled due to "unknown" reasons. It was because its easier to get hotel rooms for 6 people than reroute in different airlines. We requested a refund and drove to Orlando. Very long drive and didn't get to Orlando until 1 AM, but better treatment than we got from Silver Airways..."
Cons: "See above"
Pros: "How direct and quick they did the bording and I boarding process."
Cons: "The flight was more that 1.5 hours late... And many passengers suggested this is frequently the case."
Pros: "I paid 200 dollars to fly with this airline from ft lauderdale to Orlando. I fry a lot so I understand delays. What I don't understand is why they keep saying that the flight was on time then at the time of departure tell us the crew would be there any minute. For one hour they kept announcing that the crew would be there any minute. The staff at the desk was you typical airline staff with a poor attitude."
Cons: "Keep reading"
Pros: "Flight on time. Crew very helpful and cordial."
Pros: "It was a puddle jumper."
Cons: "The water could have been cold but otherwise fine."
COVID-19 information

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