Flight attendants were friendly and helpful. Minor delay with auxillary unit prior to departure but we were kept informed of progress and once fixed quickly on our way. Excellent trip.
Great stress free experience
Flight randomly cancelled last minute.. my choices were to fly out/land really late in the evening, or choose a different layover a day later. Inconvenient.
Everything was great except the hour delay.
Flight was cancelled by the airlines
Pros: "Seat size"
Cons: "Everything was just fine"
Cons: "Original flight changed- had me arriving after second flight took off. Delta didn’t fix it. Spent 5 hours changing it. Rebooked flight was delayed- they rebooked to the next day at the last minute then, got me out same night but 3 Hours from my original airport."
Pros: "How friendly the staff was to my esa & myself."
Cons: "It wasn’t made clear when special services could board."
Cons: "Front right lav door hard to latch, headphones worked on one side only, gap in middle of lie-flat bed."
Pros: "Comfortable Seats. Good cabin service."
Cons: "A no problem flight"
Pros: "Quick flight"
Cons: "Organization of entry gates. Sat in the plane for about 30 min after landing."
Pros: "Awesome crew"
Cons: "More room"
Cons: "Filthy plane, and delayed too long"
Pros: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Cons: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"
Pros: "Seat was comfortable but not much room"
Cons: "Couldn’t understand a word the flight attendants said on the intercom system"
Pros: "This is a super aircraft with many amenities. The flight was smooth for the most part. Loved the movie and the classical music. The crew seemed to work well with each other and was very friendly."
Cons: "It would be nice to have an enforced carry on rule as people bring multiple large bags on and tie up the storage space."
Pros: "Myself and my wife were rebooked and arrived home the same day. Albeit 7 hours late."
Cons: "Flight left gate on time, yet departed 1 hr late because deicing took almost 1 hour. There was only one truck working."
Pros: "Delta never ceases to amaze me. The flight was perfect!"
Cons: "There’s nothing I can think of."
Pros: "Smooth flight"
Pros: "We eventually arrived"
Cons: "Then, in Atlanta, the flight was delayed 3-4 times, and our departure was more than an hour late. Overall, not one to be proud of, Delta"
Pros: "Quick deboarding process. Attendants also wonderful. Diverse staffing. Attendants were friendly and helpful."
Cons: "Bumpy flight. But it was a short flight and they tend to be bumpier."
Pros: "Great view of the mountains, EVERYTHING was one time and EARLY!! Staff was great and we had a smooth ride. wish all flights were this good. Even touchdown was amazing, like landing on glass. Compliments to the captain."
Pros: "Flight attendants were excellent!"
Pros: "good price but older plans"
Cons: "please do not use plastic forks and spoons"
Cons: "It takes time and worries to find the air train and Aeroflot registration."
Pros: "As poltronas estavam OK."
Cons: "No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo."
Pros: "Generally everything went smoothly on this leg of my trip."
Pros: "Easy to board."
Cons: "Delayed due to weather."
Pros: "The flights were smooth, it was an easy process"
Pros: "Courteous crew and smooth flight"
Cons: "The flight was OK."
Pros: "the upgraded seats with the new headrests were great. the pilots & crew did a great job despite the more-than-average turbulence."
Cons: "lack of any entertainment options whatsoever (not necessary but always a nice-to-have). More importantly, the fact that I checked-in with seat 14 and ended-up, seemingly randomly, in seat 28 (the back of the plane) when I had SPECIFICALLY selected a seat in the FRONT section of the plane. That was particularly annoying, especially since the optics of the situation were such that I used miles to purchase the flight and got "screwed-over" with respect to my seat selection as if my ticket held less weight than other passengers..."
Cons: "Guests with no overhead luggage should be able to exit first."
Pros: "The crew was great and nice. Very professional and clearly made safety number one."
Cons: "We had an issue with the rudder that led to an aborted take off. Then when we finally got to RDU the ground crew was not available to marshal the plane in."
Pros: "Columbus airport is very nice. Security was quick. Boarding the plane was smooth and no problems. Staff was very nice too!"
Pros: "Nothing in particular was that great. Just very low average"
Cons: "Old smelly plane. Bad entertainment options."
Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."
Pros: "30 min. early!"
Cons: "Only pretzels"
Pros: "The entertainment system worked well and was able to keep my phone charged."
Cons: "It's very cramped seating. They started boarding by rows but then gave up. Crew are nice."
Pros: "Great flight from tampa, everything was perfect"
Pros: "Quick, clean"
Cons: "I was in the back seat"
Pros: "Very friendly flight crew."
Cons: "LaGuardia is always delayed...this time was only about 15 minutes."
Pros: "service. Thank you."
Cons: "comfort seats were uncomfortable"
Pros: "The flight got us from LAX to SLC"
Cons: "I bought my ticket in October, checked in yesterday and when I got to my gate was told I didn't have an assigned seat!!? This was totally unacceptable, I was told I didn't select a seat on the seat selection screen and that I was now on standby. I specifically remember the seat selection screen being extremely misleading and thought that I had selected seats when in fact I didn't according to Delta. Maybe instead of focusing your website on getting customers to upgrade their seats you should focus on getting them a seat first. Secondly make sure tickets can't be purchased unless a seat is assigned first. Who would want to buy standby tickets 3 months in advance? I'm guessing not many people."
Staff was very helpful. They looked for compartment space when I couldn't find any. This allowed me to sit while they put away my bag
Our bags took over 45 minutes to unload,
The entertainment display was faulty.
The flight was delayed for five hours due to airplane issues.
So much fun to be delayed 3.5 hours so you land at 12:12 a.m. CT and then discover there are planes stacked on the tarmac but no open gates. We’ve been sitting in a hot plane for 1:20 and have no estimate when we’ll get a gate. This was poor gate management by American Airlines and DFW. Every AA flight I am on of late has been problematic at best.
Cons: "Old planes, disinterested crew, full flight"
Cons: "Beverages fir 1st class"
Cons: "30 min to de-ice an E170? Why?"
Cons: "There crew was not welcoming nor understanding of the passengers' frustrations caused by the delays. There was no air-conditioning on the flight, no air circulation to speak of. No food was served due to turbulence or so we were told."
Cons: "The a/c wasn't working. Flight attendants acted annoyed by the people flying, no connectivity to gogo inflight."
Cons: "Coach seats are cramped and little under seat space in window seats. Plus CMH de-icing was a mess (although not AA’s fault)."
Pros: "The service representative at check in was very helpful and went above and beyond to assist my husband and I. American Airlines was outstanding on all fronts."
Cons: "However my overall experience with kayak and csfare was poor as they made a mistake on the name on my ticket that was not found until the day of my international flight and once I got a hold of customer service after calling 4 different numbers... most did not have 24 hr service... they stated they were unable to assist me and had no other options or solutions. American Airlines tried to help and eventually were able to accommodate me through purchasing a new ticket and ensured my husband and I were still sitting together. Kayak and csfare basically told me sorry for your luck. I will not use this company again."
Pros: "Take offs equaled lands"
Cons: "Dirty and tied plane seat way to tiely spaced. Disinterested crew. I hate stowage"
Pros: "The gate agent in Columbus was in a wonderful mood."
Pros: "Biscuits are awesome"
Cons: "WiFi is a little confusing. App didn’t work."
Cons: "Flight delay at every single step of the way Crew was great though"
Pros: "Speedy, professional, clean, overall wonderful trip! Hoping for same upon return!"
Pros: "The seats were quite comfortable."
Cons: "My bags didn’t make any legs of the trip. AA should allow downloading the app on the airplane."
Pros: "Excellent service gate to gate."
Pros: "Nice crew"
Cons: "Delayed and didn't try to speed up the delay"
Pros: "Nice legroom! Easy boarding, everything good and on time. Short flight so didn’t use entertainment."
Pros: "On time and quick."
Cons: "Delayed by 90 minutes."
Cons: "we arrived and it took 15 min for a gate agent to bring the jetbridge out to the plane....sad!"
Pros: "Fast and friendly"
Cons: "Never knew flying domestically with a company named American would be so impossible. A true joke. Never had such difficulties traveling about. Super unsatisfiee and will not be traveling with them again. I urge everyone considering to purchase other airlines as well."
Cons: "The delay in Columbus caused me to miss my connection and have to fly into LAX instead of LGB."
Cons: "Could have been given more snacks for 3 hr flight"
Pros: "everything was smooth"
Cons: "Nothing bad about the trip"
Cons: "Not enough leg room for tall people unless you pay extra."
Pros: "Was a little slow in starting leaving too little time to drink my coffee and I was one of the first to be served."
Cons: "Have to pay for wifi use."
Cons: "My flight was delayed 4 times from Columbus to Chicago due to an ATC issue in Chicago. On the 4th delay announcement I had to rebook my international flight for the following day because my connection was leaving Chicago while I was still in Columbus. I had to rebook and get a hotel for the night on my own expense since American Airlines won't pay if it is weather related even though the weather was not the issue, rather air traffic control. The plane we got the next day was a smaller uncomfortable plane with zero entertainment and a crew that projected they would rather be anywhere else. I don't blame them, my experiences with American Airlines had been progressively getting worse."
Pros: "Flight was on time"
Cons: "Since we have an AAdvantage CitiCard and are AAdvantage members, it is disconcerting to have to claim your privilege of 1 free bag and priority boarding each time. This is embarrassing at the gate especially since it looks like we are cutting the line. What good is this "privilege" if you have to assert it every time or hold a credit card in hand with your carryon and boarding pass. This should be included in our ticketing at the time of purchase and upgraded on our boarding pass if we use the damn card for the purchase. It is now not a "privilege" but an inconvenience."
Cons: "I was advised by customer service agent over the phone that it would only cost me $100 for an extra bag on my flight and that it would remain the same whether i paid it online or at the airport. However, at the airport i was told that the extra bag is $200. My office agreed to paying for the extra bag only for $100. Now I am out of pocket with $100. So disappointing."
Cons: "3.5 hours late out of Columbus, minimal if any communication by gate agents, 45 minutes wait for gate in PHL, 15 minutes at gate to get jet bridge to plane."
Pros: "Flight crew was awesome! Very accommodating"
Cons: "All was good, flight attendants were exceptional"
Pros: "Everything was excellent about the flight. I had no issues"
Pros: "The crew, as always"
Cons: "Being sectioned off from 1st class"
Pros: "Boarded on time. You should let only executive Platinum board after 1st class. The value is diluted when ALL advantage members board at the same time."
Cons: "Boarding. See above."
Pros: "As usual the plane was clean and everybody involved with American was very friendly."
Cons: "There wasn't anything that I did not like I wish they gave you peanuts instead of pretzels or chips"
Pros: "Liked that they let me carry on my luggage and put it in the overhead instead of making me check it like they did on the flight from Myrtle Beach to Philadelphia."
Cons: "Would like the "whole" can of soda."
Pros: "Easy boarding. Left on time. Arrived a little early. Flight attendants were friendly ."
Cons: "Nothing really. Short flight. Wasn't expecting food or entertainment."
Pros: "The staff was helpful"
Cons: "Better food"
Pros: "Everything was good."
Cons: "All was good."
Pros: "Despite a technical problem they got us to Newark on time."
Cons: "If they overbooked the flight, offer flight vouchers AHEAD of us being at the airport."
Pros: "Generally efficient, clean"
Cons: "Crew seemed hurried - when asking if people wanted coffee walked by so quickly I did not have a chance to reply"
Pros: "The Lufthansa crew was very friendly on all legs and provided excellent service. The good was actually good."
Cons: "The seat could have been more comfortable for a long trip but still better than your typical American airlines."
Cons: "Extremely poor communication. Arrived in Bozeman almost two hours behind schedule. Sat on the runway FOREVER waiting to get to the gate after landing. Flight attendant gave reason but couldn’t understand her. Rude flight attendants. Just overall not a good experience. It’ll be my last with United."
Pros: "Agent at the gate"
Cons: "My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together."
Pros: "Pretty good leg room and nice refreshments, but the flight was delayed quite a bit and caused to me to miss my connecting flight, which I was told I had plenty of time to get to."
Cons: "See what I liked*"
Cons: "Sat in the very back row. Seemingly had less space than any other row and got hit by every person walking to the bathroom. I know united can’t control how often ppl go to the bathroom but this was a rough flight with constantly having ppl out of their seats. Crew was great!"
Pros: "Less than an hour in the air- commuter shuttle"
Pros: "Excellent crew."
Cons: "Air traffic control delay."
Pros: "I liked the organized boarding and unboarding."
Cons: "There is nothing about my flight that I didn't like."
Pros: "Seats are too narrow. Passenger next to me was so big he was sitting on my seat."
Cons: "Seats are too narrow."
Pros: "From Washington to Albania everything was great."
Cons: "The boarding at the first flight from Columbus to Washington was the worst flight I ever had, peoples who worked there were really rude and disrespectful not to only me but to a few passengers especially a lady who worked at the ticket both."
Cons: "Our originally scheduled flight out of CMH was cancelled within minutes of getting through security. We were told to wait for another flight-which was scheduled to depart 3 hours EARLIER, but had yet to depart. 3 hours later THAT flight cancelled, and we were rebooked for a flight the following day. So we were out our first night's accommodations as well as transportation to/from the airport that day. The next day we boarded our scheduled flight, sat on the tarmac for awhile, then went back to the gate and de-planed for some unknown reason. We were then re-booked on a different airline. THAT flight was then delayed, which would have caused us to miss our connection to EDI. The ticket agent worked for an hour to find us a flight to EDI that wasn't going through Newark (delays from hell) or Chicago (weather from hell). She finally put us on a flight with an all-too-brief layover in Amsterdam after a connection in Detriot. At this point we have boarding passes coming out our arses, It's 5pm and I haven't eaten since 9am, and we're STILL not out of our departure city. Our projected arrival time was going to cost us ANOTHER night's accommodation, as well as cause us to miss previously paid for engagements. 2 more delays allowed us to finally land in our destination about 40 hours after our original itinerary, with no apology or effort to amend the situation in any way."
Cons: "service, custumer attn comunication"
Cons: "They were cancell my fly let me sleep in airport never fly to united"
Pros: "The flight was delayed serial times."
Cons: "The flight was delayed several times."
Pros: "So I made and didn't get assaulted. So I guess it went well."
Pros: "Everything went swimmingly"
Cons: "The small commuter planes used for the trip are not smooth rides at all. Very uncomfortable"
Pros: "It was comfortable"
Cons: "lots of turbulence but that happens"
Cons: "Lots of delays, not so friendly flight attendants..."
Pros: "Got there on time."
Cons: "Private screening does not work well. Very little kneeroom. No room in seat back pockets to put anything."
Cons: "Our flight was cancelled, bad weather was the day before our flight, not the day of our flight (the day of our flight which was sun). We now got rebooked for wed. That's 3 days we didn't plan to be in Columbus oh. That seems excessive."
Cons: "Delays no good..."
Cons: "They turned the flight around, getting us home hours later than what was supposed to be"
Pros: "We ended up with the exit row seats - awesome, especially for my 6'6" husband."
Cons: "We each had one bag- a backpack for him and an incredibly small roll bag for me. We were told we absolutely had to check the roll bag as space was limited. There were 3 off duty flight attendants sitting next to me and each had 2 large bags. Multiple other people had multiple oversized bags they were allowed to carry on. This infuriates me. I brought one bag, and a smaller than regulation one at that and I had to check it because other people were allowed to bring multiple bags. If you know a flight will be a tight squeeZe, limit people to one bag each."
Pros: "Crew and they kept you well feed"
Cons: "I just could not get comfortable"
Cons: "During my round trip my flight was delayed 4 times and canceled twice. On the first cancellation I had to get a hotel room because the next flight wasn't for 24 hours. Then, that flight was canceled but the booked me on another airlines. At first they were going to make me wait another 24 hours until I had told her that I had already did that once. The desk clerks were rude on every encounter."
Cons: "Delayed and delayed and at last cancled the flt. It's Uniteds tradition to cancled the late evening flt. Stupid airlines."
Pros: "attendant was very helpful and friendly"
Cons: "flight was late and missed my connection, causing me to wait several houes to nake the connection to SLC"
Pros: "Good price and good flight."
Cons: "Overlay at the airports were tiring. While going into USA, in chicago I had to stay overnight for the next flight. While coming back, in Japan, I had to stay overnight for the next flight."
Cons: "I didn't like the boarding procedures by groups. I also was forced to check my carry-on, even though after boarding there was plenty of room in overhead storage. Because I was in group 5, they assumed it would be full. They didn't check or allow me to check."
Cons: "Plane was delayed 3 hours. We board then have to reload because needed a o change crew"
Cons: "Additional fees for extra space were 1/3 the cost of my flight"
Pros: "Nothing everything was horrible absolute terrible customer service"
Cons: "Didn't offer vouchers or accomodations Classified delay as weather when we were told in Ohio it was a mechicanical I was extremely distraught began crying horribly became extremely dehydrated & went into urgent care once returning to PHX"
Pros: "Everything was fantastic"
Cons: "sat in line for over 40 minutes once pulled away from the gate waiting to takeoff. no free internet. took a long time to board - let too many people on board with carryons that would never have fit in the sizer box if the gate crew directed them to try it. no gate personnel upon arrival - sat on tarmac for 15 minutes to get someone to guide us to our gate."
Cons: "It was late boarding and landing. Our bags were sitting in the rain."
Pros: "I enjoyed the great service, entertainment and the quickness of the flight."
Pros: "Fast puddle jumper from CMH to IAD."
Cons: "United has replaced all gate agents with contractors. It is abundantly clear. No stakes in customer service, these folks are just slightly above automated robots following scripts verbatim with poor skills speaking English."
Pros: "The crew was very kind."
Cons: "The temperature control was ridiculous!!! One minute it was 40 degrees and the next it was 90. People were putting on coats and hats, taking them off and putting them back on the entire flight. It was horrible and there was NOTHING relaxing about this flight bc of it. The crew announced the inflight entertainment and gave directions on how to use it. Thirty minutes later, they informed us it wasn't working. So nothing to distract us from the horrible temps!!! Pull this aircraft out of service and fix the temperature!!!"
Pros: "As pleasant as possible."
Cons: "Nothing negative to note."
Pros: "Got home early no delays good seats"
Cons: "All my tickets states see attendant for seat so I was worried I didn't have a seat"
Pros: "Window seat. On time. Courtesy of staff."
Cons: "Cramped. Tight fit for such along flight. Squoze in."
Pros: "The crew was helpful polite and professional"
Pros: "On flight crew was great."
Cons: "Airline planning was terrible, as was in-terminal customer service."
Pros: "Absolutely terrible customer service and process from Spirit."
Cons: "The boarding process, the attitude of the staff, the comfort of the plane..."
Cons: "Would have been nice to be able to recline the seat a bit. To straight up"
Cons: "They said someone called in the middle of the night using my name and they let them cancel my flight. No refund, no other flight. I had to walk over to southwest and purchase a $600 flight just to get to my destination."
Pros: "The flight itself was fine."
Cons: "The unexpected delay, overbooking and paperwork mishaps. The flight was supposed to leave at 8 am. Got an email at 5 am saying the flight was delayed two hours for no given reason. Then before we were booking they announced the flight was overbooked by 4 people. That added another time 10 minutes. Then when we’re on the plane it took another 20 minutes for paperwork that wasn’t done correctly. So with no weather issues my scheduled flight at 8 am didn’t take off until 10:55 am."
Pros: "It was really cheap and they boarded the plane early and left early."
Cons: "How much it costs to check a bag."
Pros: "Staff was very friendly and welcoming."
Cons: "Seats too cramped."
Cons: "HATED the 40 lb limit HATED that you had to pay for WATER< COFFEE< OR TEA NEVER USETHEM AGAIN"
Cons: "All the nickel and dimming, the unprofessional look of the staff and attendants, the inhumane seating and the overall experience."
Pros: "A quick and direct flight"
Cons: "Having to pay an additional 30.00 for an over weight bag that would not be with other airlines"
Pros: "On-time, speedy boarding, crew was cheerful and professional, flight $$$ was a bargain"
Cons: "Could feel metal bar in seat cushion, sat on coat, charge $ even for water"
Cons: "I was doing the right thing by changing my flight due to the winter storm I didn't like the price of the modification fee which was actually more than my actual original ticket"
Pros: "Boarding was quick"
Cons: "Seats were very uncomfortable."
Pros: "The staff and crew in Detroit were the best I've encountered. Awesome!!! The Myrtle Beach staff were rude to me and would not assist me with my babies car seat leaving me to juggle the car seat, diaper bag, stroller and the baby alone through the check in and boarding process."
Cons: "1. Can not get a cup of water without charge. 2. No seat pocket on the back of the seats. VERY BAD."
Pros: "This is not a comfort/luxury airline experience. It was, however, efficient, timely, and had pleasant staff. The seats are not comfortable and the $8 ones don't recline or have much cushion. It was great for the short flight from CT to SC."
Cons: "The seats were not exactly uncomfortable but could have been better, and didn't recline."
Pros: "Delayed 3 hours. The personal item and carryon sizes are smaller."
Pros: "Service with a smile and great attitude!!"
Cons: "Service with a smile and great attitude!!"
Cons: "Spirit is the worst airline known to man. I will gladly pay double to take another airline. I will never fly spirit ever again."
Pros: "Arrived 20min early Ontime depart Smooth flight Friendly crew"
Cons: "All good. I rated food and entertainment 1 star since not provided but I don't care about those perks. I bring my own entertainment and food."
Pros: "It was on time, great seating, entertaining and smooth."
Pros: "Seats were small but not noticeably smaller than other major carriers. Non stop to exactly where I wanted to go. Beverage service was a pleasant surprise."
Cons: "Customer service handling flyers not getting on board. Unwilling to work with flyers to come to a resolution. Watched as plane pulled back from the terminal before departure time."
Cons: "$60 charges for each carry on bag and every other airline offers complimentary drink And snack. Spirit didn't end up being a better deal in the end"
Pros: "Arrived and took off on time; efficient crew"
Cons: "Seating is way too cramped; someone who is 5 ft tall and 100 pounds should not feel cramped in their seat!"
Pros: "On time flight and really friendly service along with the best part, low fares !!!"
Cons: "Check in line needs more people to speed that process up"
Cons: "Flights were delayed and over booked, I didn't have a seat and couldn't make my final destination. Had to pay 400 to book another flight with another airline."
Cons: "This flight was cancelled and all of the connections to there for the day."
Pros: "Everyone thing went smoothly and fast."
Cons: "All the added cost: seats, baggage, and snacks."
Pros: "The crew was amazing; so funny and entertaining. Loved the pricing to customize what I did/didn't want and to give me the cheapest fare possible. LOVE that they now fly non-stop from Hartford to Myrtle Beach."
Cons: "Can't think of anything!"
Pros: "Crew very pleasant."
Cons: "Late taking off (30+ minutes), way too cramped"
Pros: "It was inexpensive so it seemed. Pilot was amazing with takeoff and landing"
Cons: "I had no warning that i would have to pay an extra $114 for my carry on. Which is usually free. We had landed in cleveland early and still were late for our arrival due to waiting to get off the plane."
Pros: "Easy boarding"
Cons: "absolutely no amenities. small seats, they don't even offer a bottle of water !! Spirit touts itself as a discount carrier, the only thing they don't charge you for is the air in the cabin. Sadly, it is the only airline that flies non-stops from NY. Huge disappointment"
Pros: "Only direct flight from LGA to MYR"
Cons: "Paying $90 for a carry-on"
Cons: "They cancelled my flight and didn't tell me until I arrived to check in."
Pros: "On time. Quick baggage delivery."
Cons: "Uncomfortable seats. Lack of substantial tray table....could not work. Seat area was filthy"
Pros: "The flight from Myrtle to Boston was on time and actually landed 15 min early. My boyfriend and I got to sit near each other and had privacy. Super comfy new seats and room to stretch."
Cons: "Our flight from Boston to Myrtle was an hour and 1/2 delayed because of a crew member being late. Very irresponsible. We were all exhausted and some people had connecting flights that may have been missed. Crew talked to each other a lot and missed some passenger requests. I believe the flight attendant said it was a Chicago crew. The $50 luggage fee is a bit much. Thought the old policy was more fair. I like Spirit for its affordability which is going away now."
Cons: "We were flying out of Latrobe airport which is the size of a smaller house with 2 gates. We arrived 40 minutes before boarding and was told that we could not check in. We were not allowed on the flight and had to pay for another flight that left the next day. We will never fly with spirit airlines again."
Cons: "I DON'T LIKE BEING CHARGED $65.00 FOR A CARRY ON BAG THAT TWO MONTHS EARLIER WAS FREE. IF YOU WANT THE EXTRA MONEY, WHY NOT JUST PUT IT IN THE PRICE OF THE TICKET AND QUIT PRETENDING HOW INEXPENSIVE YOUR AIR FARES ARE."
Cons: "The flight was cancelled without any prior notification. I drove all the way to Myrtle Beach on Friday to find out the flight had been cancelled since Thursday morning. Spent 2 hours with customer service being told that I was notified, until someone finally admitted that I am not the first person to call and tell them this."
Pros: "Spirit is the 'low cosf' carrier so you get what you pay for."
Cons: "Since most people travel with at least one piece of luggage, charging money for the very first piece is absurd."
Cons: "No inflight entertainment"
Pros: "No food or water"
Cons: "Ran late"
Pros: "This Spirit airlines flight was about 1.5 hours late, but on top of that, they double booked our seats so 3 of us had to stand awkwardly at the front of the plane until the flight attendants could figure out if there was room to include us on the flight or not."
Pros: "The flight was competent and there were no major errors."
Cons: "I was thirsty but didn't have a credit card so I couldn't buy water"
Cons: "If my husband hadn't gone online we wouldn't have known it was cancelled. Spirit Airlines sux!"
Pros: "I like that the fares are low and that the flight was fast also I like that my seat didn't go back meaning the seat in front of me couldn't go back"
Cons: "Well everything on the flight was good what I don't like is they try to make you pay for your seats and your bags"
Cons: "NOT BEING ABLE TO PUT MY CARRY ON BAG IN THE OVERHEAD WITHOUT BEING CHARGED. WHAT'S NEXT, PAY TOILETS?"
Pros: "Crew pleasant. Liked the price"
Cons: "Chairs very uncomfortable,head rest did not even rest properly Space between rows very narrow. My son is 6ft 1and spend entire flight with knees pressed against seat in front"
Cons: "This is the first time in my last 3 months I wasn't delayed!"