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Delayed for 2 hours lack of communication no refreshments as promised and the drinks on board were not as ordered and refused to refund

Straight forward checking as long as you have completed every single detail online, prior to checking day. Efficient boarding, seating is ok for a two hour flight. Fulfilledour travel requirements from Manchester to Marseille.

The worst flight ever. Sitting in plane for 4 hours delay and then they change crew. No water or food offered to any passengers including children in that time. Only 2 toilets out of 3 operating for flight with 200 passengers. Only enough food available for about 7 rows of seats depending where you sat you might be lucky. Cabin crew very unfriendly.

I couldn’t understand the aircraft tannoy announcements I was in seat 20C - nobody in our row could either. Speakers a bit too quiet plus messages read out too fast. Otherwise excellent flight. (Flight delayed by 50 mins)

I bought my flight, insurance etc early and paid over £200. But had i waited until closer the time the price was much cheaper, i appreciate that it could've been more expensive but it wasn't. A better discount for booking early would be better than your current one

ontime and super quick boarding and disembarking. I made it in 6 min from airplane through passport control to the train platformin Cologne. Amazingly quick airport.

There plane had a technical pricken so we had to disembark, but the replacement aircraft was provided within one hour so there was not much delay.

Miserable staff did not want to be there. Very poor atmosphere boarding. Then just basic flight.

We were diverted to warsaw and there was zero information. We were just forced to disembark and off we go good luck the reat of the way. We all had to go our ways to find a way home!!!! Horrible horrible and it cost us alot of money to get a hotel and trains 4:30 pm next day.

Long delay was made worse by lack of information and long time in queue waiting for the plane to arrive