Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Pros: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Cons: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."
Pros: "The crew was friendly, attentive and helpful"
Cons: "The leg room would have been ok if the people were forced to put their chairs in the upright position during meals."
Cons: "Mine crew 2 ladies"
Pros: "Flight from LAX to FRA"
Cons: "Not canceled flights !"
Pros: "The crew was o.k."
Cons: "The fly was a little late."
Cons: "Few toilets for two sections and seats too close, if it is not uptight the seat in front of you. You can not enjoy and watch movies."
Pros: "Seat had spacious leg room entertainment was very good"
Pros: "Standard German efficiency. Neither good nor bad."
Cons: "Media screens were very unresponsive and we never did find music"
Pros: "the crew were very good"
Cons: "sitting all the way back of the plane next to fat lady sorry"
Pros: "One of the flight attendants was awesome!"
Cons: "I got bit by bugs. I’ve never experienced something like that on a flight."
Cons: "A bass blasting private event at the airport near Lufthansa gate"
Pros: "Flight crew was great and entertainment system was good but needed reset a few times . Seating not so much."
Cons: "Sitting at the entrance of the bathrooms and was forced to move seats because traffic standing in front of me and tripping over me became ridiculous."
Cons: "We paid extra to have a bassinet as we were traveling with a baby. The entire row (a family) behind us was very sick, coughing, sneezing, and blowing their noses the whole flight. As we were concerned for our daughters health, we asked the flight attendants if we could lmove to the bulkhead that was open at the front of the plane. They wanted to charge us $500 EACH to move, even though the seats were open. One of the flight attendants even commented how terrible it was for our baby to have a row of sick people behind us, yet they refused to move us. Fast forward, our daughter ended up getting sick during our trip to Florence, and now my husband is sick. As such, we’ve had to miss out on things during our vacation. It would not have been difficult to move us to empty seats in the front of the plane, so we could use the bassinet we paid for. This small gesture would have made our flight and our trip much better."
Cons: "Didn’t like the breakfast at all"
Cons: "They skipped me when passing out the food. They probably thought that I was sleeping, but they didn’t stop to ask."
Pros: "Overall experience was great. Crew was nice, good food, boarding went smooth, flight was on time."
Cons: "This flight went well, crew was nice, flight was on time ."
Pros: "That was the most comfortable flight I have ever had. Famous German standards of excellence. Everything was just as it's supposed to be. Punctuality, politeness, order - just perfection. Thank you for such a great treatment!"
Cons: "It was cancelled and I had to wait in line for over one and a half hours to speak with someone to find a solution."
Pros: "There staff were great and the flight was smooth. The flight was on time."
Cons: "The distance from one gate to the other is long and wondered why go through security again when you are still in the airport."
Pros: "I loved everything about the Lufthansa Flight. Clean plane enough room. GREAT Service!!"
Pros: "Crew attention"
Pros: "Great service and amenities!"
Cons: "Flight delayed over four hours, no explanation or apology given. Missed our connecting flight, arrived home over 8 hours later than planned."
Pros: "Gave us snacks when flight was delayed"
Cons: "Flight was delayed Entertainment app didn't work"
Pros: "Outstanding service in cabin service, on time, legroom in economy."
Cons: "Seats a little hard. Very good instead of great."
Pros: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent, and entertainment was also very good. Most importantly, there was no delay."
Pros: "My flight was business and it was excellent the staff was great and I think his name is Peter"
Pros: "The snacks were nice."
Cons: "We were delayed over 30 minutes and we did not get an update until like 20 minutes of sitting in the gate, which made me almost miss my connecting flight to New York. I also think that in the Barcelona airport there should be just a line to drop off the luggage since there is a self check out machine. It doesn't make sense to do the self check out and still get on the regular check out line to drop off the luggage."
Pros: "Everything was excellent from the curteous flight crew to the accommodations to the meals. I will fly Lufthansa again!"
Cons: "My bag is missing am so worry about that To IAD LH 0418/25 VIA FRA LH 0693/25 VIA 0220 216418 LH 216418"
Cons: "Canceled and delayed flights are unavoidable but deceitful customer agents is unacceptable. We will never fly Lufthansa again."
Pros: "Ample leg space. Friendly, efficient crew. Restroom area provided space for exercise."
Cons: "Food was fair."
Pros: "Crew was fantastic."
Pros: "Having own TV moniter and many options for entertainment. The meals were good and staff friendly."
Cons: "Every seat was taken and the flight was cramped. But the plane was configured so you could get up and walk around every few hours."
Pros: "Boarding was done qickly and efficiently. Ha"
Cons: "Food really not necessary on this short flight. The wafer cookies were even given to those who were sleeping. I had one dropped in my lap... and another on the empty seat between me and the sleeping passenger by the window."
Pros: "The flight was comfortable, the crew very nice, the food good and many good movies to choose from."
Cons: "Could have used a few more snacks. But didn't bother to ask for any either."
Pros: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
Cons: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."
Cons: "The flight was a replacement for a cancelled flight. In addition to this, it was delayed. The flight attendants did not compensate for our inconvenience and were not very friendly or available in general. The incoming flight had been delayed by hours, with boarding and deplaning and a very bad attitude."
Pros: "flight attendants were polite and there were two meal services."
Cons: "The flight was full and the seats were extremely close together with little room. When the person in front of me leaned back I had no room and it was hard to see the movie screen."
Pros: "Comfortable, good food and service. Nice meal options Entertainment options were good. Comfortable flight."
Cons: "It was fine, no problems with Lufthansa. American Customs and immigration on the other hand leave much to be desired."
Cons: "I have not even had this trip because the Lufthansa denied my boarding and canceled and rest of the trip"
Pros: "The crew were very kind and helpful. The flight was prompt. The food was good and the entertainment kept me busy on a long flight."
Cons: "I couldn't use my personal headphones as the euro adapter did not work with theirs. The provided head phones worked but I missed the noise cancelling feature of mine."
Pros: "Clean modern aircraft. Attentive and friendly service. Decent food and drink. I had plenty of space in my row."
Cons: "The things I didn't like are part of a 7 hour flight in coach class, and that's beyond the control of any airline."
Pros: "Excellent snack. Excellent service."
Cons: "Seat poor, small, and not a first class quality. No premium check in. Lounge terrible. No pre board."
Pros: "Of course, a short flight, but the sandwich was fresh and staff helpful. Thank you."
Pros: "The flight crew was wonderful! Friendly and really attentive the whole trip!"
Airlines flying from Croatia to Norfolk have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights