Questionary would have N/A available, I did not eat, can't say I'm either sad or happy with that.
budget airline, you get what you pay for but pilots flew great, crew was awesome!
I mostly blame the dreadful Berlin airport, not Norwegian, but we departed in the rain after trekking for a mile to get to the gate, carrying everything including our baby and luggage down a couple flights of stairs and then walking to the plane on the tarmac in the rain and climbing more stairs to enter the hot airplane. The flight itself was fine, but sitting in the cramped chair, soaking wet, baby in lap, also wet, was hard to overcome.
Delays, uncomfortable, and no compensation or free water after being stuck in the plane for more than an hour!
Flight was 1 hour late. The luggages also arrived 45 minutes late.
Ticket desk was really helpful in resolving issues with ticket machine. Reception staff were less than helpful.l and grumpy when issues were highlighted.
The flight was delayed by 1.5 hours & the gate was changed, so it was a long walk from the 1st gate to the 2nd gate. The bags took about 1 hour to arrive after landing. Ridiculous wait for bags for which we paid extra $$$$$$$
The upholstery of our seats (7A+7B) were in bad shape: twisted, hard and uncomfortable. We also had a 55 minutes delay. Apart from that everything was OK.
30 minutes late as usual. Could not pay for any food or drinks, despite using three cards. Amex, Mastercard and Visa. Uncomfortable seats
Norwegian ground crew did NOTHING regarding priority boarding. I paid for priority and there was no priority boarding effort made AT ALL at the gate.
Flight crew was very kind and polite. They had to deal with an unnamed issue right beside me, and did so with respect.
Flight from Geneva arrived in Cophegan with one hour to make connection we had a 15 minute walk from one terminal to next (arrived terminal B had to go terminal C) and still had to go thru passport control. Fortunately we got someone to help us get thru and our flight was already boarding. We boarded with ten minutes to spare. In the futygoing into Copenhagen needs more time between connections
I was on SAS, not AeroMexico. How the great have fallen. I used to revere SAS-no more. First off, I was charged a $150 for two checked bags (that's almost twice what the bottom-feeder American Airlines charges). Talk about predatory. The aircraft was a crappy Boeing 757, with a seat pitch tighter than a cut-rate airline like United or Frontier. That was one uncomfortable seat, not leather, but rough cloth. Most of all irritation, no soda or snack on a four hour trip. Wow, cheapskate cut-rate airline. They used to be very comfortable and generous, but that was a decade ago. Never again, that's for sure. The crew was friendly and professional ad they did get there on-time - the only positive aspect of this experience.
The airline and crew were incredible, the premium plus option was very comfortable, and the food delicious. I would recommend flying with them!
We flew economy+ and it was a great experience. The crew was friendly and helpful, there was a great selection of inflight entertainment and food/beverages.
Everything! Food was fabulous, all 4 flts were fantastic. Communication was great. Attendants were thoughtful & caring. My only suggestion would be to have a better selection of movies. If this airline flew to all the places I travel to, I would use them exclusively!
You are asking me for experience with a food - but there was no food provided in the economy class.
really nothing ...uncomfortable seating, cramped ....no better than a US short hopper flight.. never again
I paid for my seat 💺 assignments for all for legs of my trip, SFO thru Copenhagen to Prague and back the same way. It cost 💲216.00 USD for all four seats. Despite this, on my return 2 flights, my prepaid seats were given away. When I spoke with the information services professional, she said she could not help me, nor provide an alternative seat equivalent or better than what I had. When I spoke with another representative, she was very rude, disrespectful, and did not help.
Only one choice for meal seats had no leg room
Delay in boarding with no explanation why. Stood for about 40 mins waiting to board
Flight got delayed and they didn’t keep us informed all the time.
There plane had a technical pricken so we had to disembark, but the replacement aircraft was provided within one hour so there was not much delay.
I forgot my headphones in the plane, how can I retrieve it?
Keep track of your departure times and communicate in Airport. I could have spend an hour more in my lounge
Never have real problems...very ho prices for good the rest is all great
Very good, staff seemed to check random cabin bags for size pre boarding.
The seat could have had more cushioning. My backside was sore after 30 minutes of the flight
Good flight. Take off a little late but make up the time
The usual average Ryanair flight, but we landed 20 min before due time, which was very good.
