The Plane Was Old, And And Crew Were Not Very Friendly. Seats Also Were Not Comfortable. Feel Like When Servicing From Accra To London, Or Vice-Versa, British Airways Aren't Heavily Interested In Servicing Their Ghanaian Customers.
All was easy
It wasn't super comfortable
Crew were great.
Stop trying to be a budget airline and invest in your customers rather than shareholders. Need better seats, free meals on 4+ hour flights, and entertainment. Also, the plane was old and definitely needed interior work (call buttons and lights were constantly flashing and ringing for the last 30 minutes of the flight).
Good and crew were fine
Seats were too close, not comfortable
Flight was delayed and left 2 hours late.
The fact that you still have movies that you don't have to download apps for, nice to keep it simple.
Easy booking , excellent rate and good follow up with reminder emails for check in and gate information on every trip
Our plane was delayed for 5 hrs. On top of it, they brought in a smaller plane with 100+ less seating than original one which caused us losing our reserved seating. They refused to give us our seating arrangements up until the boarding time. All the other passengers had boarding tickets but us. So our family couldn’t sit together. I had a super pleasant experience with Air Canada prior to this trip so it made me so sad. On the other hand, crew were fantastic. We missed our connecting flight but they took care of us so I was happy in that sense.
Crew was friendly. Plane appeared clean.
Flight was delayed twice. Luggage was delayed coming off the plane. I assume it was weather related. One piece of our luggage was damaged. Not able to connect to entertainment app.
Detroit Metropolitan Wayne County (DTW) United States
|Flights Arrive in||Detroit Metropolitan Wayne County|
|Flights Depart from||Czech Republic|
|Airlines||British Airways, Air Canada|
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