Requested an aisle seat at the gate and got it. The staff so friendly
My experience was very good. Everything was excellent except for the food. The food was mediocre. Not alot of options and the flavor was okay.
Flight was very delayed so I was able to get on an earlier flight via stand-by. Crew communicated effectively around delay and worked to make customers comfortable. Wifi was ok, streaming TV was great. App functionality broke down once I was moved to stand-by on earlier flight.
Sat in the tarmac at O’Hare for 65 minutes. This is a regular occurrence for delta at O’Hare
Delta was fine though my flight was delayed 4 hours into LGA and my return into ORD involved a taxi of 1+ hour to the gate
It was as good as it could be. Flying is not a pleasant experience these days.
The plane was very warm the entire time, despite my vents being open. Additionally, we didn't have internet on our personal devices
There was an unruly family behind us that made the short flight miserable!!! The cabin crew did nothing to contain it.
Flight delay was frustrating, also you cannot checkin online without delta app, web browser check-in throw errors
Got on the plane and sat there for an hour before departure.
Excellent crew, food and service. Boarding via bus is always a pain but overall really good
The plane needs upgrading, the seats are uncomfortable, we are a family of three and they split us and did nothing to group us together, and the food is horrible compared to other airlines bu
Boarding was odd. Gates switched and had to take a bus to the plane. Luggage got lost. Still waiting on one bag. Flight itself was very nice!
I had a great experience , crew was great and enjoyed the entertainment options I will be booking my next International trip with them .
I paid to upgrade to Business Class. The queue to check in at the Business Class aisle was full of people without Business Class tickets, the fast-track immigration line was “closed” but the representative opened it up for his friends, regardless (there was a lot of fist-bumping), and the lounge was an absolute mess…..4 staff sitting playing with their phones while every table had dirty plates and glasses waiting to be cleared…..and the least said about the rude lady on the reception desk at the lounge , the better!
The flight was decent. I purchased my flight through Iberia, traveling with my elderly mother with mobility issues. I try to pay for luggage and seats online prior but Iberia website directs me to AA website. AA airlines website does not recognize the record locator. My mother and I are separated and each get a middle seat. She is seated the furthest away from a bathroom. I had to sit behind her to see her wave at me to use the bathroom. Lights out on the flight and I could not see her wave and she is not tech savvy to push an attendant button even though I showed her how. The attention to this detail puts AA at the bottom of my list when traveling with my elderly mother. Bad execution and handling when servicing those with extra needs due to mobility. I could not get her to the bathroom because she’s slow and she had to wait for me to get up from my middle seat then move her out of her middle seat. She had an accident which required that I hel her clean up before taking her back to her seat.
Horrible see last review they lost my bag had to sprint to gate no inflight wifi
They cancelled our NON_STOP flight from London to Chicago 22 hours before our flight. After a 2 hour phone call, they rescheduled us from London to Barcelona (Wrong way to USA) 2 hour lay over, and then to Chicago for a 9 1/2 hour flight at 6 am. Ruined 2 days of our vacation. We will not fly British Airways again.
Mediocre. I didntneat for more than 9h. Pregnant and diabetic. 0 care from The crew.
As a disabled passenger the arrangements for getting me to the plane and onto the plane were excellent as was the reception and arrangements at Chicago.
