Cons: "Please review booking 33UZCS made through your app and costing $1493. I was blocked by Qatar airlines from boarding. I need help in getting the issue addressed"
Pros: "Yeah everything was good flight timing was very accurate I loved their service"
Cons: "Hotel or a waiting area should be arranged in case of flight delay"
Cons: "Everything and being on time and not loosing all my luggage"
Pros: "Crew was nice"
Cons: "Bassinet seats could be bigger for comfort with an infant."
Pros: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Pros: "The crew was amazing and delightful."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "crew was nice and helpful"
Cons: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."
Pros: "The airplane trip was ok"
Cons: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."
Pros: "The crew was amazing and welcoming and warm."
Cons: "The toilets was not clean and the boarding delayed without any explanation"
Pros: "crew is good and helpful."
Cons: "The food was terrible. Needs to improve the quality of the food."
Long line at check in. It should be able to move faster.
Cons: "The crew service is very bad, they are rude. And the thing from dubai to Hyderabad one of the attendants doesn't even help with the luggage, don't close the top shelf behaved as if untounchavility prevailed which Is very bad"
Cons: "Everything!! My seat was not extra wide, it was broke and would not recline...14hr flight!! Entertainment system didn’t work right."
Pros: "It was ok flight. Normal economy class flight. Nothing much to talk about"
Cons: "Emirates Airlines need to really pay attention to the kind of people they hire. A lot of times you will run into nice people in their counters and desks, until you run into a massive a$$hole. In this airline it is very common to find quite a few individuals that need re-training and re-education on how to deal with customers."
Pros: "Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate."
Cons: "Qatar airways allowed us to take both separately and we could take up exit row if available without payment"
Cons: "A 15 hour noisy flight. Careless mothers and their screaming kids. No Manors on telling them to be quiet or stop screaming. They played with their kids in an awfully loud sound."
Cons: "Having Christian music to listen to on the flight as an option"
Cons: "- We were made to sit in flight for 2 hours. Then all were offloaded. - We were made to sit on airport for flight for about 6 hours. - I was not allowed to exit or reschedule the flight until i waited for 6 hours. - Still its not confirmed whether the flight will depart on given time. - I missed my important work in India. - The new flight arrives Mumbai midnight 2:30 am which is very hectic for me. I paid more for the flight at the time of booking knowing it will reach in the evening."
Pros: "The leg space and the entertainment. The crew were very nice."
Cons: "The bathroom must be kept cleaner."
Pros: "In flight attention and comfort"
Cons: "Long distance between gate in and plane. Travel via bus to plane wasnt good."
Pros: "Helpful friendly crew, reasonable ticket prices."
Cons: "Luggage was delayed by 24 hours, customer service desk in Johannesburg EXTREMELY helpful, in Kigali they were clueless. Transit area very crowded, humid and stuffy."
Pros: "Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism."
Cons: "Entertainment was limited."
Pros: "The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great."
Cons: "No vegetarian option Bad boarding procedures, no one gets direction and it was very slow"
Pros: "The planes and shuttles are nice and clean, and the staff are pleasant. I had a long layover in Kigali and the airline gave me accommodation and a food voucher (totally unexpected). Will definitely fly RwandAir again."
Pros: "Food and free WiFi. Ample seating space."
Cons: "Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled"
Pros: "They respect the timing"
Cons: "The luggage escalator is not working and you have to carry it from one point to another..."
Pros: "That there were not many people on the second leg and that the plane was clean"
Cons: "The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed"
Pros: "The aircraft was nice, clean and seemed new. The staff was very professional, immaculate uniforms and appearance. Great attention to detail. We traveled from US - Nairobi - Kigali - Johannesburg, changing planes four times. These were some of the nicest planes. I felt very safe traveling this airline."
Cons: "Too much bread in the meals. The meals were adequate in quantity but each meal came with two rolls, which was excessive. Just a note - for the boarding area in the airport. Please have restroom facilities in boarding area, past security so you can use the restroom without having to go through security again. Also, if food and beverage is available for sale in the boarding area more passengers would make purchases."
Cons: "The food options were unclear- they didn't announce what was in each meal, aside from the type of meat. It wouldn't kill you to have a vegetarian option on hand either, especially since your website doesn't work."
Pros: "Precautions taken appropriate"
Cons: "Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats."
Pros: "Mal servicio; compre un tickets que no permitía escoger los asientos y nos seleccionó la última fila en cada vuelo. La diferencia entre ser priority y regula es bien marcada"
Cons: "Mejor trato a todo pasajero; se reconoce las ventajas de estar en primera clase pero el servicio debe ser excelente"
Pros: "The crew was very kind."
Cons: "Th plain boarding took much longer, we flew in circles above JFK, waited for a gate for us, then waited for all passengers with connecting flights to get off because we were late and that resulted in a VERY long process for the rest of us. The descent into the airport was also not the smoothest, but it was a smaller plane."
Pros: "When my initial flight was delayed significantly, the gate agents went above and beyond to help me get on an earlier flight so I didn't get home too late."
Cons: "It was great fir a short flight. And they got me there early."
Cons: "My screen wasn’t working. It would have been great if it was."
Pros: "Good crew, kind and hard working staff. It is so nice to have inflight messaging and that was a pleasant surprise that made the flight go quickly."
Cons: "I found the delta app to be less user friendly than the United one. I wish the in flight entertainment were in the Delta app versus downloading yet another app."
Pros: "The check in process was smooth and the flight crew were pleasant"
Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"
Pros: "Flight was short"
Cons: "My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh."
Pros: "Horrible storms kept us in the air for at least an hour past our scheduled landing time. And yet we experienced virtually no turbulence. The pilots did an excellent job of keeping us updated, kept things as smooth as possible with the bad weather and we had plenty of movies and games to choose"
Cons: "I was charged an extra $100 because my bag was 10lbs overweight. Where is this crazy fee communicated on their website? And why does it have to be so much? I didn't have a way to weigh our bag before we left. I had no idea it was so heavy - ridiculous price."
Pros: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."
Pros: "Plan was hold, crew was not helpful. I requested a wheel chair and never got it. Flight was delayed and no assistance was given to figure out missed connections."
Cons: "Fix the above. Will not fly Turkish airlines again!"
Pros: "I was travelling with two cats, one in cargo and one in the cabin. The crew were excellent in letting me know how the one in cargo was doing and everyone was very nice to my other cat as well. They both came through the flight happy and healthy!"
Pros: "Too many security checkpoints were annoying, but they were good when you follow the rules of what to carry and what not to carry. I also liked that this much security doesn’t allow easy access to the US."
Cons: "The airplane food was terrible. Extremely disappointed. It’s sad to see high quality ingredients be used in such terrible tasting meals."
Pros: "They are professional all the way. They take great care of their passengers. The food was very good. They made sure we had as a comfortable trip as one can"
Pros: "Nothing. I was so disappointed with the whole experience."
Cons: "Everything. I paid a lot of money for this ticket. When I tried to check in yesterday I was denied. When I called the ticketing office, they explained that everything was fine with the ticket, and I would indeed have a seat, but I would have to go to the airport. I even asked them about the possibility of overbooking but they said that wasn't a risk. (I am Star Gold so I didn't think that was possible.) When at the airport they wouldn't give me a seat and they bumped me leading to many hours of confusion, a connection through Tanzania, and a loss of a night of sleep. And lots of stress. I know they de-prioritized the people who booked on Kayak. This was a miserable experience and unless you do something to fix this I will never use Kayak again."
Cons: "The booking experience was exceptionally bad. Never again through you."
Pros: "We made it in one piece"
Cons: "Flight was 4 hour delayed while passengers were on the plane. There was no communication whatsoever. Once we left, tv and entertainment along with WiFi were never working during the flight. Very small and uncomfortable plane."
Cons: "Seat adjustments on both our seats in Business Class were not working!!"
Pros: "Good food Hotel accommodations were okay once we had to stay overnight."
Cons: "The flight left early and left about 10 passengers behind leaving us stuck in Turkey for the night. The customer service was not good, they were extremely rude and unapologetic."