Daily cleaning, installation of cabin HEPA filters on flights from Dallas to Senegal
Most visitors from Dallas need to provide a negative COVID-19 test result and/or quarantine to enter Senegal.
Travelers going to Senegal are required to fill out the Passenger Locator Form.
Read more about travel restrictions for Senegal
Visitors from Dallas are not required to quarantine after entering Senegal.
Visitors from Dallas must present a negative RT-PCR (NAAT) test taken 120 hours before departing to Senegal.
Current regulations for vaccinated travelers to Senegal: most visitors from Dallas may enter Senegal but may still need to provide proof of negative COVID test.
Passenger Locator Form
Form should be submitted upon arrival.
Masks: Recommended in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Only that there was no middle seat, but I had no idea it was such a small plane."
Cons: "Bigger plane"
Pros: "Airline changed planes after inbound flight was diverted due to weather."
Cons: "Set and enforce limits on carry on bags, especially on these smaller planes."
Pros: "Great staff, good accommodations."
Pros: "Seat comfort"
Cons: "Nothing much"
Cons: "The WiFi availability seemed to be delayed and appears to be pricier than that of other airlines."
Cons: "5 hour delay, forced $40 Lyft ride instead of Bart since it is past midnight/last train. I was not provided a taxi voucher."
Cons: "Temperature on ground and in air...stuffy and warm"
Pros: "Quick boarding because not many passengers."
Cons: "Need larger luggage room. Lots of people were waiting because a guy just could not fit his luggage in overhead bin. Airplanes are very old."
Pros: "Quality inside the aircraft"
Cons: "More efficiency on travel times, as in the time that you are supposed to land, you land."
Pros: "I slept the entire time."
Pros: "The aircraft was very roomy and comfortable."
Cons: "All was good."
Cons: "Seats aren’t very comfortable"
Cons: "The staff was exceptionally kind and understanding"
Pros: "The crew was friendly lots of smiles"
Cons: "Connecting to the WiFi was difficult curious about movies but never got there"
Cons: "Internet acces. Phobe chargers. Polite stewardesses."
Pros: "Smooth flight"
Cons: "4.5 hours late, DAL Alaska employees were unfriendly and unapologetic for this disaster of a flight"
Pros: "Crew and seating was comfortable"
Pros: "Crew was amazing and so polite. Seats are really comfortable."
Cons: "Everything was perfect."
Cons: "Really bumpy flight. And flight was late."
Pros: "Loved the WiFi was free and we could watch tv shows and movies on our iPads"
Cons: "A bit bumpy but out of our control"
Pros: "First time to fly out of Love Field. Very good experience. On time flights."
Cons: "Didn’t like having to exit the plane in both San Diego and Spokane in the rain. No exit tunnel into the terminal. The in flight entertainment app was very wonky"
Pros: "Comfortable and pleasant service"
Cons: "Nothing a very lpleasant experience"
Cons: "Breakfast was incomplete because some idiot forgot to put yogurt and milk in the fridge from the night before."
Cons: "The flight was delayed 6 hours. The snacks I wanted were unavailable. When we finally landed we were taken off the plane in the back of the airport down stairs attached to the plane and loaded onto a bus and taken to the airport underground. Worst experience ever."
Pros: "Short flight, generous complimentary drink portions."
Cons: "Another passenger was in my assigned seat. When I called him on it, he acted all confused, but made no effort to move. I had to put my bag in a further bin because there was no room in the one next to my seat and when I returned to my seat, the man was still there. I told an attendant, but the man only gave me the number of HIS seat and told me it was the same. I told him it was NOT the same. I assumed he wanted to sit next to a friend, so I just let it go and the flight attendant just kind of drifted away. I also didn't want to be the one getting tackled by an Air Marshall for causing a fuss. Turns out, that man didn't even know the person he was sitting next to. I suspect he just wanted to get out of the plane sooner. Either way, this shouldn't be allowed to happen - what's the point of choosing your seats if someone else can just take it from you?"
Pros: "Friendly service as always. Clean cabin as always also."
Cons: "The boarding and deplaning process were both terrible. Slow. Delayed. Not what I’m used to with Alaska airlines at all. Also, disliked the lack of chargers at the seats."
Pros: "Food and aircraft was very good"
Cons: "Clean environment"
Pros: "Very good"
Cons: "There was only water served then 30 minutes before landing they served juice. We had to ask if we wanted some of the cookies they are suppose to give out"
Pros: "The crew was pleasant and helpful"
Cons: "First the flight was delayed for 1.5 hours as it left the previous city late, no reason was given, however when the plane finally arrived we boarded a hot plane that was experiencing electrical problems. The plane was rebooted multiple times, making it even warmer as the air was shut off with the plane. We waited on board at the gate for over an hour to be told we would deplane and reboard a new plane. All in I experienced a 3.5 hour delay on a late night flight. The second plane was much more comfortable, but didn’t make up for the long delays"
Pros: "Flight was on time. The flight attendants were very helpful. One elderly lady sat near me and needed some assistance the two flight attendants were very helpful to her."
Pros: "Everything was great"
Cons: "I’m a tall person so I couldn’t get comfortable but everything else was great . No complaints ."
Pros: "The timeliness, crew were very nice and courteous. The overall feel was very positive. The lady at the check in counter was amazing.she was friendly,welcoming and set a very good tone for the flight"
Cons: "There was really nothing that I did not like on the flight that I can think about right now"
Pros: "Boarded on time and free movies!!!"
Cons: "Leg room"
Pros: "The crew the boarding was good"
Cons: "They didn’t have no hot beverages know Tina coffee that was a bummer"
Cons: "The Wi-Fi was so weak Netflix wouldn't even load, I couldn't stream a video from youtube."
Pros: "Crews and service are nice"
Cons: "Flight was an hour late."
Pros: "Coffee refills"
Cons: "All was good"
Pros: "For no extra charge the seats were comfortable and had legroom, a rarity these days! Great video screen with excellent free content. My bag was right there when I got to baggage claim too."
Cons: "Great flight. Gave the food one star but wasn’t applicable because I didn’t have any."
Pros: "I'm not sure who did it but I got bumped up to First Class. In the plane I was greeted by one of the pilots and an attendant that offered me a bottle of water and a hot towel. I just finished a long hot day in Texas, and the courtesy and comfort I received on the flight just made my day."
Cons: "Too comfortable to notice anything"
Cons: "Wasn't greeted upon entering on the plane."
Cons: "I had planned to arrive to California by 9 but didn’t get there until 11"
Pros: "I love Virgin/Alaska planed. The vibe is just super chill and the cabin feels like a lounge."
Cons: "I wish the seats reclined just a bit or that the headrest cushion was more adjustable."
Pros: "I missed my flight by mere minutes. It was my responsibility to make it to the airport with ample time, but the doors closed on me with 7 min until scheduled take off. I understand the rule is that the doors close at 10 min before take off. The gate agent immediately put me on standby for the next flight and notified me that there was a good chance I could get on that flight."
Cons: "Did not get to sample the food as I fell asleep as soon as we got into the air. I kept waking up however because the seats were not very comfortable. There was not any space to recline the seats so my back was upright and it was difficult to be in a comfortable position. I have been in worse seats with other airlines, so the seats on this plane were not terrible, but travelers would benefit from an ability to recline, even slightly, and an adjustable neck padding."
Pros: "I loved the mood lighting on he plane, as well as the in seat media and food ordering functionality. I’m blown away and will be flying Alaska any time I can get. Probably the most comfortable economy seat I’ve ever sat in."
Pros: "On time and smooth ride."
Cons: "The spoken word from cockpit and crew suffered from VERY POOR public speaking skills"
Cons: "A little cold"
Pros: "The crew was excellent and the aircraft was clean."
Cons: "The only downside was the plane had no food and the announcement wasn’t made until we were already boarding (they didn’t know either - not their fault). I was expecting lunch since I was in first class, but the crew did as well as they could to provide us with snacks."
Pros: "Emirates Airlines will remain the best of the best"
Cons: "Emirates Airlines will remain the best of the best"
Cons: "The crew service is very bad, they are rude. And the thing from dubai to Hyderabad one of the attendants doesn't even help with the luggage, don't close the top shelf behaved as if untounchavility prevailed which Is very bad"
Cons: "Everything!! My seat was not extra wide, it was broke and would not recline...14hr flight!! Entertainment system didn’t work right."
Pros: "Seat was very comfortable, and food was amazing"
Cons: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"
Cons: "Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,"
Cons: "The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better."
Pros: "Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate."
Cons: "Qatar airways allowed us to take both separately and we could take up exit row if available without payment"
Cons: "A 15 hour noisy flight. Careless mothers and their screaming kids. No Manors on telling them to be quiet or stop screaming. They played with their kids in an awfully loud sound."
Cons: "No it was good"
Cons: "The bread buns were cold. Better if they were served hot"
Cons: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"
Pros: "Thank you"
Cons: "- We were made to sit in flight for 2 hours. Then all were offloaded. - We were made to sit on airport for flight for about 6 hours. - I was not allowed to exit or reschedule the flight until i waited for 6 hours. - Still its not confirmed whether the flight will depart on given time. - I missed my important work in India. - The new flight arrives Mumbai midnight 2:30 am which is very hectic for me. I paid more for the flight at the time of booking knowing it will reach in the evening."
Cons: "Online Check-in didn't work properly, so we had to check in at the airport. They were understaffed and it took us over an hour to get through check in. The customer service was horrible, and we were only allowed to bring a backpack for a carry on, forcing us to check our one carry on bag. This made our two long flights uncomfortable with nothing to change into once we landed in Dubai and still had another 8 flight to Johannesburg. The flight itself was overbooked, and we then had to place our backpacks under the seats in front of us, giving us no leg room for 13 hrs."
Pros: "Crew and entertainment"
Cons: "Food and legroom"
Pros: "The leg space and the entertainment. The crew were very nice."
Cons: "The bathroom must be kept cleaner."
Cons: "Better & flavorfull food .. Qatar & KQ Airlines hands down have better tasting food"
Cons: "My seat was booked on Ile. it was chanded to window which I hate"
Pros: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Cons: "Honestly, nothing. I was beyond impressed."
Cons: "Horrible service. Flight delayed for almost 4.5 hrs at the DFW. Missed connecting flight and requested them to switch another carrier. Request was denied and put in a red eye flight for next day. Pathetic Airlines"
Pros: "The exit row due to my size good choice"
Pros: "Great service and smooth flight!"
Pros: "Crew is great and on their game"
Cons: "Stuck next to and surrounded by crying babies on a long haul flight is terrible. So uncomfortable! Wish I could afford to upgrade but I suppose I must tough it out:/"
Pros: "The staff is always exceptional. Providing service for my every need."
Pros: "Nothing really. Packed like sardines in seats which are too narrow."
Cons: "2 hour delay at DFW because other flights de icing Diverted in mid Atlantic to Dublin because of problems with toilets. Waited 2-3 hours there. Missed connecting flight from Dubai to BLR. Only good thing was that Emirates gave me a boarding pass to a later flight and a meal voucher that was accepted with bad grace by the barista at terminal B Costas. Two of the meal voucher choices Cozi & Burger King had gone out of business!"
Pros: "Nothing much."
Cons: "There was no hotel reservation and I have to pay out of pocket. Why? I need a refund. You guys are responsible for that."
Pros: "Nice travel from Dallas to Dubai and I am happy."
Cons: "Leg room"
Cons: "My trip was business class from US to Dubai: The attendant woke me up for lunch time to tell me you have only one option as all other options are already taken! Wifi service was not working the whole flight duration because it was not even installed yet on the new aircraft."
Pros: "The service the movies the food"
Pros: "All other service was ok except not giving hotel room for staying for the purpose of connection..."
Cons: "Stay over night for connection and emirate dine giving hotel"
Cons: "Firstly the check in for boarding pass took forever since there was only one counter that charged for extra luggage. I had to line up 3 times to get a boarding pass and almost missed my flight even though I came 2 hrs earlier. Secondly emirates does not give you Hotel even if your layover is for 14 hrs. Since my airline for final destination is another airline they said I don't qualify for it. It's a nightmare. I have travelled all other airline but by far emirates is the worst airline I travel. Terrible experience and I will never fly Emirates."
Pros: "Second legs entertainment system was brilliant."
Cons: "To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good."
Cons: "The online site didn't let us allocate seats even before 48 hours of schedule flight timings. Complimentary seats were allocated badly. Even when contacted with airline staff they didn't pass on the right information. We found on airport counter that exists seats opened before opening the airline counter at the airports whereas we are told that it would be allocated at the airport counter only. Misleaded at Dubai by airline staff that airport counter would open 3 hours before flight departure whereas we found and told at counter it was opened 48 hours before flight departure. Faced lots of inconvenience in allocation of complimentary seats. I speak with other co-passengers in the flight and found single complimentary aisle seats were allocared to passengers. They same opportunity was not extend to others having more than 1 seats in the flight."
Cons: "The staff was extremely rude and mean. They skipped me for food and had overall poor behavior. Worst international flight I've ever been on"
Pros: "Amazing, wonderful, so comfortable, and crew was very friendly"
Pros: "Excellent service in flight and nice food"
Pros: "First time flying in double decker plon"
Cons: "I would have been happy to receive points for travel on star alliance"
Cons: "I had given preference of Asian vegetarian food on line but was not served the same"
Pros: "Very professional and very good in customer care"
Pros: "Every opportunity I get when traveling will fly with Emirates. The flight staff have always provided excellent service regardless of of being in economy class. The restrooms are always clean. I also enjoy being advised by the flight crew of any impending turbulence before we encounter. Emirates has always provided me an excellent flying experience despite my fears of long distance traveling."
Pros: "Everything rom booking to boarding to reaching the destination."
Cons: "Delay in leaving the plane even I were seated first raw!!!"
Pros: "Cordial staff and good food"
Cons: "Leg room and head phones did not work properly"
Cons: "They have been a nightmare to deal with and outright unethical. I do not plan to use Kayak any more due to this situation"
Pros: "On time"
Cons: "I will do again"
Cons: "I would never ever travel on Emirates They got the passenger off the plane due to a chip issue on one of the passengers British passport , all 4 passengers were stranded in Dubai for 72 hours without any help with accommodation or food , 3 passengers were kids and they were not allowed to board without any reason , finally re routed to London without a connecting flight to USA , this is day 6 and still fighting with them for a connecting flight This has turned into the worst night mare , have so far spend 948 cell phone minutes , several phone calls , several supervisors involved but no resolution I am seeking legal help in this case as I have everything on my end and still no where Also when contacted vayama booking agency , every time wait was over 45 mins to 1:50 mins , have records of all calls and wait times I was bounced back bra travel agency and Emirates and still no where"
Pros: "Organized boarding n good in flt service"
Pros: "Great short flight. Very smooth star to finish."
Pros: "The best airline"
Cons: "My above head storage was occupied with airline stuff. They boarded a little late and there were no separate lines for front and back of the plane."
Pros: "Crew was excellent, seats were comfy."
Pros: "Nothing your flight was cancelled I will put a claim to refund"
Cons: "Nothing your flight was cancelled I will put a claim to refund"
Pros: "Crew was perfect, seat was great"
Cons: "All is well."
Pros: "The plane was late for operational reasons - the team made efforts to make the delay as short as possible."
Cons: "The plane is really old - I could not adjust the air flow above my seat since it was broken."
Cons: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"
Pros: "Kaptan Pilot and crew we’re excellent"
Cons: "Seats are uncomfortable. Too narrow."
Pros: "They are professional all the way. They take great care of their passengers. The food was very good. They made sure we had as a comfortable trip as one can"
Pros: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Cons: "The seats were so close to each-other that you can't even get in or out without a big effort. I am not a large person, but I am pretty tall. Fro someone over 6 feet tall, the seats are like a torture chamber."
Pros: "Food & entertainment"
Cons: "Boarding, narrow seats for a 7 hours flight & lost baggage"
Pros: "Staff friendly."
Cons: "Seats too tight. Very little leg space."
Pros: "Business class was money well spent."
Cons: "The boarding at the gate was a bit congested."
Pros: "Food, entertainment"
Cons: "Terrible check-in (30min waiting), boarding was uncoordinated, and the cabin was probably 30 degrees!"
Cons: "i liked everything"
Pros: "The flight crew was amazing- very pleasant and hospitable. There was great entertainment available which made the flight go quickly. The food was good. We did not realize we had to select vegetarian ahead of time, but having cheese sandwiches available made that easier. The small bag of toiletries that we were given was a very nice surprise."
Cons: "Carrying luggage down stairs after the flight was difficult but the flight team was helpful."
Pros: "see previous review"
Cons: "see previous review"
Cons: "Small seats in the economy class"
Pros: "Nothing is changing, they need to make some adjustments"
Cons: "Options for vegetarians were not really good."
Cons: "Worse customer service"
Pros: "I traveled solo with 2 toddlers. It was obviously not the best flight I’ve had but the staff was super helpful. The flight attendant got me the changing table ready every time I had to change my daughter. And always they helped me to stay with one of my kids when I had to take the other one to the bathroom. They were really kind and offered many kids related stuff (headphones, baby care kit, kids travel kit, etc.) Plus the food was amazing as always in Turkish Airlines."
Pros: "Stewards and stewardesses were friendly and very helpful."
Pros: "Safety instructions with zach king were nice! The crew was helpful."
Cons: "My screen didnt work. They reset it a few times, then it began working.. after a while i started playing a game and the screen got stuck! There was no one in the seat next to me so i thought I'd use that screen.. but then that one got stuck too. Remained stuck for the rest of the flight... The USB cable for charging didnt work. And entertainment options were very limited too."
Pros: "Baku airport stunning. Better dessert. Helpful crew. Perfectly on time."
Cons: "Salad lame. Istanbul airport needs upgrade. Gate change twice in 2 hrs, no good announcement system. Baku airport baggage carousel not up to the standard of the Terminal glory."
Pros: "I loved the food. The air hostesses were amazing and attentive. Great service! Also the colored lights in the cabin were cool."
Cons: "Could not board the plane although being at the airport well in advance. Forced to buy additional tickets for enourmously high price. Stay at the airport additional half a day without food and water. No one from the company showed any concern and were of no help. Horrible experience. Never again fly Turkish airlines."
Cons: "Flight attendants need to be friendly ."
Pros: "The courtesy to all the passengers was great"
Cons: "14 hours on the flight that's pretty much it you can't help that from the distance I had to go"
Cons: "My bag did not make it to final destination & there was no excuse for it as there was enough time during layover AND I arrived to airport by required time before flight."
Cons: "Wheelchair assistance is the worst when we fly with Turkish Airlines"
Cons: "Missed the flight bc they changed the gate for the flight without making any announcements. Told me I could pay a penalty fee in excess of $450 to be out on another flight even though same flights to Amsterdam where currently $213 online. When I told them about the price of the tickets online, the response of the customer service agent was "yeah, sometimes the penalties are high". He didn't do anything to try to help. The entire Turkish airlines team at IST is the biggest joke for a customer service team I have ever encountered in any line of business. I have never met a group of "professionals" that are so unprofessional, rude, void of empathy, and overall customer service knowledge than the turkish airlines team at IST. I will never conduct business with Turkish Airlines again and will ensure all my friends, family, and colleagues try their best to avoid them too."
Pros: "Even in economy, TK serves two full meals, with beer/wine as beverage options. They also give an overnight bag with slippers and other helpful goodies"
Cons: "The level of service by the cabin crew was really disappointing. One of the flight attendants asked me to switch seats with the woman seated next to me (although I had pre-selected my seat). I obliged, although I think that the cabin crew and/or gate agents should have given more thought to giving her a better seat assignment, like a bulkhead seat. This woman was uncommonly large with mobility problems, so it was difficult for me to get up when I wanted to. The entertainment system malfunctioned about an hour into the flight, and I had to flag down a cabin crew member on 3 separate occasions to ask them to look into it. No one ever bothered to follow up or attempt to resolve the problem. To make matters worse, the entertainment system is connected to the entire electrical system, so I couldn't use the "call cabin crew" button, or the overhead light - meaning I was stuck in the dark for HOURS. Only after I demanded to be given another seat did anyone do anything, and with zero apologies."
Cons: "my chair was not inclining . After several requests to take a look at it or even move me to another seat, it was never addressed."
Pros: "Food was good , crew was nice, entertainment was good"
Cons: "They lost my bag, no apology until I had to write a complaint, no reimbursement of anykind for bag arriving 3 days latter, and I can go on...."
Cons: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Cons: "Flight attendant didn't instruct the passenger infront of me that during having food he have to upright his seat"
Pros: "Everything was top notch.. the food, the service, the overall experience."
Pros: "Everything on the plane was great."
Cons: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."
Pros: "I loved the bendable headrests. Olives and cheeses are different airplane food and really nice. Plentiful blankets and pillows."
Cons: "They didn't have any child-sized headphones available for my daughter."
Pros: "Well, let's see, I missed my flight with THY because of a connecting flight with American Airlines, and instead of helping me, they wanted to charge me $3,000 to catch the next flight out. They said it didn't matter who's fault it was. So my entire trip got cancelled. So I can't rate the flight, but unless you can guarantee you won't miss the flight, I would not recommend taking the risk of losing all your money and ruining your trip."
Pros: "Very bad experience i have to think twice before I book airfare now !!"
Cons: "They need to have emergency back up plans for the passengers who is stuck in the airport it must be international law!"
Cons: "Flight crew from Miami to Istanbul not very helpful. Very hot in plane"
Pros: "Good food, great crew."
Cons: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."
Pros: "We left los angeles an hour late but was able to make the connection. Enjoyed the food and service. Fortunately the seat next to me was empty so I was able to spread out a bit and get some much needed sleep."
Cons: "I lost my lagguge You"
Pros: "see above"
Cons: "See above"
"Great service during the pandemic."
Pros: "Crew were friendlier than many other airlines"
Cons: "It was a 4+ hr flight, so some food would have been good. Could have given protein shakes or something."
Pros: "It’s been awhile Since I’ve flown delta and omg they truly blow every other domestic airline out of the water hands down. And I’m flying basic economy. Impressed. Bravo Delta"
Cons: "Crew was abrasive and put off by people asking for service. Monitors had to be rebooted 3 times. Ran out of water and snacks."
Pros: "Crew was super helpful and very accomodating"
Cons: "Can’t think of anything. A few times I’ve flown Delta, the service has improved. Having helpful staff on board is very important . Years ago it was very unpleasant to fly Delta because of rude flight attendants especially on us domestic flights. Hopefully that has all changed. Especially the older crew. If they can’t stand doing better customer service they need to retire . Happy to fly Delta and will let people know."
Cons: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"
Pros: "Very uncomfortable seats and careless crew"
Cons: "The worst food and service ever. Very disappointed"
Pros: "Crew very helpful and accommodating."
Cons: "The flight was delayed almost an hour due to inclement weather in the originating city. The Delta personnel explained the situation and did all they could considering the circumstances."
Pros: "Most comfortable seats of the three flights. Crew friendly and attentive. Acted like they enjoyed their work."
Cons: "Luggage still in Atlanta with Delta."
Pros: "Great crew!"
Cons: "Did not get upgraded :)"
Pros: "The check in process was smooth and the flight crew were pleasant"
Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"
Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"
Cons: "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"
Pros: "Amazing entertainment display and the boarding process is smooth."
Pros: "The flight was on time at departure and 30 minutes on arrival."
Cons: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"
Pros: "Flight was very late- about 45 minutes because of some problem with the "paperwork" they said. It was a beautiful day and the crew was ready to go, but we all sat for a long time before being allowed to leave Madison. It's especially bad when we've all made ourselves arrive at 5am for a 6am flight"
Cons: "on time departure"
Pros: "It was a brand new 737-900 with legroom, atmospheric lighting, very quiet engines, and LEGROOM in coach. The flight crew was top-notch as well."
Cons: "Nothing. Delta did very well with this one."
Cons: "Gave confusing instructions on transfer"
Pros: "The time and the cabin crew were helpful"
Cons: "There was nothing to not like"
Cons: "The flight crew were great"
Pros: "The seat was comfortable"
Cons: "Food was quite bad"
Pros: "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Cons: "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."
Pros: "Direct flight from Indy to CDG is great."
Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"
Pros: "I liked that I was able to check my carry-on to for free"
Cons: "I hated the seat and zone that I was assigned. I was literally the last seat in the back and also the very last person to board and get off the plane. It was terrible. Please select better seats for customers"
Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"
Cons: "No food"
Pros: "Timely, organized, polite staff and pilots. Delta gets 5 stars all around."
Cons: "WiFi wasn’t working but we were informed so not really a negative just an observation."
Pros: "Im a delta traveler I prefer delta over any other airlines so everyg went great kudos to everyone specially to my very friendly flight attended he was a male really funny. Movies great to bad I couldn’t finished the movie I was watching we arrived 20 minutes earlier so awesome."
Cons: "None everything great"
Pros: "The flight crew was so polite and willing to help."
Cons: "The boarding process needs to be looked at. Maybe creating better zone style lanes might work, it's always a hassle and always a pain in the a** trying to navigate my way to the boarding door."
Pros: "Flight was on time with enough connection time to board with zero issues"
Cons: "No problems on this trip"
Pros: "The service was exelente"
Pros: "Didn’t fly to Detroit . Delta changed flight to Atlanta & then toFort Meyers"
Pros: "They have great and friend staff."
Cons: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."
Pros: "Had tv & movies available but kept losing signal"
Cons: "Terrible turbulence. Very rough landing. No beverage service. Late taking off."
Cons: "Multiple delays in Atlanta"
Pros: "Service and staff"
Pros: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."
Cons: "everything 1st of all i didnt like the fact that the stuff could act so unprofessional and very disrespectful and not knowing what type of info to give that made me lose my flight and at the end they all told me they couldnt help me to get my flight or anything not even try.."
Pros: "Efficient hop to Boston"
Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"
Pros: "Super friendly and attentive crew. Good food. Nice new seats. Great tv entertainment options!"
Cons: "Delayed flight, mechanical"
Cons: "You determined I would miss my connection when in fact I would land and have an hour. You rebooked us on a later flight. We made it in plenty of time and wouldnt even attempt to help. Your customer service is beyond reprehensible. With everything going on in the airline industry you would think airlines would at least attempt to please. The crew in the airplane was pleasant, that was a positive."
Pros: "Great short trip with an attentive crew."
Cons: "Seats were a bit uncofortable and small compared to previous flights."
Cons: "Poor hospitality by alaska airline staff, especially by MrPavel at gate H4, 01nov2016, prior boarding around 0730am"
Pros: "everything, thank you."
Pros: "The flights were all on time, in fact a bit early. The crew was very helpful, both on the ground and in the air. They were courteous and not patronizing."
Cons: "Offer more healthy choices for food. Give larger amounts of beverages particularly water."
Pros: "Crew service was excellent"
Cons: "Poor leg space"
Cons: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Cons: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."
Cons: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Pros: "Great crews, excellent customer service"
Pros: "Great food and friendly crew."
Cons: "Seatback system was old and not very functional."
Pros: "Had decent room space seats comfortable"
Cons: "My luggage could have arrived for a start"
Pros: "The crew was nice and the seat comfortable."
Cons: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."
Pros: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Cons: "Seats were not comfortable, even in Comfort + seating isle."
Cons: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."
Cons: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Pros: "Crew was awesome!!"
Cons: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Pros: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Cons: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Cons: "Booked with my partner. Ended up sitting apart. Not good"
Pros: "Flight was delayed 4 hours with no explanation"
Cons: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"
Pros: "The crew was helpful and accommodating"
Cons: "The flight was delayed, missed connection, and lost baggage. Subpar."
Pros: "Food and entertainment was awesome"
Cons: "It's awfull to sleep. Very unconfortable."
Pros: "The staff..the attentions..food."
Pros: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Cons: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Pros: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Cons: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Pros: "Flight crew, pilot,food and entertainment options were great"
Cons: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Pros: "That I was able to sleep a bit on the flight - and that we gained an hour."
Cons: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Cons: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"
Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"
Pros: "nice drink selection on board flights"
Cons: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Pros: "That flight have been short"
Cons: "Fly attendants have been in hurry when they served snack"
Pros: "Crew was very nice and the plane was clean and comfortable"
Cons: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Pros: "The crew and flight was faultless"
Cons: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."
Cons: "Couldn't make the connection....Overall....an aweful experience!"
Pros: "Easy, fast, comfortable, no hassles"
Cons: "I was asked to change my seat repeatedly"
Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Cons: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Pros: "Punctual, not crowded."
Cons: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."
Pros: "Food was excellent and crew was very nice."
Cons: "Could not check in online before my flight and no zones to board just line up and go apparently."
Pros: "It was Amazing staff helpfull and fresh.. love it"
Cons: "Flight of almost 3 hours was not entreteiment at all just magazines."
Pros: "it was cancelled so they got me on the next flight on Turkish"
Pros: "the food"
Cons: "no room for legs"
Pros: "Crew was great."
Cons: "Food could be a bit better. White bread is unhealthy."
Pros: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Cons: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Pros: "Amazing service, seat and FOOD"
Pros: "Boarding sevece was very nice and helpful Thanks so much"
Pros: "Other crew members were very polite to us, in particular a younger tall woman."
Cons: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Pros: "Not much"
Cons: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
Pros: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Cons: "Seat a bit uncomfortable"
Pros: "there were problems getting the tickets issued in Rome. the worker at checkin kept us for 20 minutes without telling us what was going on. the flight left the gate on time, but then we sat for an hr before leaving. no information was given as to why the flight attendants were rude. after landing we sat for an hr on the runway waiting for a gate to be available."
Pros: "The attentiveness of the crew and the online check in."
Cons: "Missed the connecting flight and the luggage was on transferred on our next conncection :("
Pros: "Due to delay in flight of amost 2 hrs, the in flight staff was kind enough to offer drinks and snacks while the passengers were waiting in the plane."
Cons: "Terrible communication by the staff on the cause of delay. Also once we landed in Paris, the ground staff was not aware whether all the luggage has landed or not."
Airlines flying from Dallas to Senegal have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Dallas to Senegal
Masks required on board, masks provided on flights from Dallas to Senegal
Social distancing seating
Middle seats unavailable to book on flights from Dallas to Senegal
Testing for antibodies, testing for symptoms for flights from Dallas to Senegal
Waiving of change fees. Search flexible flights from Dallas to Senegal