Foot rest, large movie screen, good food
They ran out of diet drinks.
The service, kind and pleasant.
Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large.
In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK.
I like the personal TV, my foot rest and water holder frequent water serve,
For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA
Food was delicious!
Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.
Food, lack of water,.
The movies and seats were amazing so it made the flight go by faster
None of the crew really spoke any English
Good food. More comfortable the aboard.
Same in-flight movies as the west-bound flights. Crew has very limited English skills.
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