|Flights Arrive in||Rome|
|Flights Depart from||Denver International|
|Airlines||Delta, American Airlines, Alitalia, Lufthansa, British Airways, Brussels Airlines, Air France, Austrian Airlines, Air Canada, SWISS, United Airlines, TAP AIR PORTUGAL, Turkish Airlines, KLM|
Pros: Crew was very pleasant
Cons: Old airplane. Everything was worn out and stained. Entertainment system is ancient. Economy seats are so small you can barely get in and out.
Pros: The crew really took care of us. You could tell they care.
Cons: I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great.
Pros: Good airframe.
Cons: 3+ hours delayed; didn't arrive until 3AM.
Cons: Seats could’ve been assigned ahead of time
Cons: Old plane, long delay, sketchy WiFi.
Pros: Not one thing. AA promised us a hotel. No we did not get that. And because I changed my flight on the phone (cause stuck in airport) said we we were supposed to stay there. We were not Compensated with a food voucher. I was supposed leave St Lucia though Miami and I am disappointed
Cons: So many ways
Pros: Quick boarding
Cons: Comfortable seats tv screens for seats
Cons: American’s little buses at DCA suck. Why should I have to wait for everyone who gate checked a bag to get to the terminal? Let me walk to the terminal, get more buses, or get more gates.
Cons: Flight was delayed by 2 hours, Captain came on PA after boarding that it was technical. Gate agent were not good at giving updates prior to boarding
Cons: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.
Pros: As expected. Crew was excellent.
Pros: Not much. Mediocre everything. Was nice that the flight was not very full.
Cons: This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall.
Pros: good onboard service
Cons: the business class wasnt really so good to my expectation.
Pros: The staff was kind and helpful. The business class was good and the updrafts was really worth it
Cons: Entertainment was poor .
Pros: Crew was wonderful very friendly
Cons: Room 9 hour flight and horrible seat. You guys should say before I buy how big seat are I could not even fit my underseat bag and be able to move , I would choose different way to purchase tickets next time to make sure I get any room to move hopefully sleep
Cons: Hamburg to Frankfurt flight delayed did not flight to losnageles rerouted me to Toronto 8 hours extra awe full
Pros: Everything was on time
Pros: There were many comforts to the plane even in economy.
Cons: There is little leg room in economy for someone over 5’11”
Pros: Good leg room in aircraft and comfortable seating.
Cons: My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa.
Cons: Everything else
Cons: there was a mechanical error which kept us on board the plane for 20 minute increments for nearly 3 hours until they had us switch planes
Cons: It was a delta flight
Pros: Seats were nice
Cons: Complementary water... It was a decently long fly not to offer anything.
Cons: I somehow made my 35 minute layover, however I can’t say the same for my luggage. Totally unacceptable.
Pros: Made up tons of time en route.
Cons: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.
Pros: flight was awesome
Cons: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all
Pros: Edficient boarding and pleasant onboard service
Cons: Cleanliness of plane and limited movies
Cons: It was very cold they need to lower the temperature.
Cons: 25 min late too much announcements during night flight, especially about duty free items and prices...
Pros: Service and crew are great
Pros: Crew was very nice and the food was excellent
Pros: On time, staff was nice.
Cons: Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited
Pros: The crews are very polite.
Pros: Quick boarding decent legroom
Cons: Breakfast was not great
Cons: Menu was poor
Pros: -maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work.
Cons: Air Canada continues to underwhelm me. We left the gate 35 minutes late despite having everyone on board. Then off to de-ice where we sat with a truck outside for ten minutes they did work. It was like they were having a coffee break. The flight and board service was exceptional. Baggage delay of a
Pros: The ✈️ and timing
Cons: Amounts of food is ridiculously little for someone who gets hungry fast
Pros: Crew, seats and entertainment. Unfortunately a rude passenger in front that put their seat back too far and refused to compromise so didn’t have much leg room over a 6 hour flight.
Cons: Ran out of half the food options halfway down the plane.
Pros: The Air Canada Rouge crew was young, efficient & courteous; seats were good; and it was the only direct flight that I can get that day, at a convenient time during the daytime.
Cons: Better entertainment ( u can only get them streamed to your own device), and maybe a bit better food.
Pros: Boarding and experience at terminal was good and smooth for the poor weather outside
Cons: Plane cleaning and confort, old plane and somewhat mean crew director.
Pros: I like the service, the crew and the overall experience of flying Swiss.
Cons: I fly this route around 6 times a year and the planes get older and older. wish they would update the aircrafts on this route at some point
Cons: Swiss precision
Pros: All operations a-ok
Cons: Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)
Pros: Quick flight
Cons: Hard seats
Pros: Clean, comfortable and on time.
Pros: Captain kept us updated on everything going on, he made up time and got us to Austin pretty much on time. Staff was friendly. Huge plus was Houston’s terminal updates for United with iPads to order food - made it quick and easy to eat and run!
Cons: Gate was changed and Houston is a huge airport so lots of walking, flight was delayed, no snacks and only room temp water offered, no entertainment provided
Cons: I arrived 13 hours late, had two extra flights. I was delayed 3 hours first flight, 1.5 hours second flight after watching two flights that I “wasn’t allowed” to be on depart right in front of me at 9 and 10 instead of the 11 that they rebooked me on. Once I landed in Lisbon after the second flight that o wasn’t supposed to take. We missed the connection by 5 minutes and there were many people flying to my same destination. I had to wait 5 hours in Lisbon when I shouldn’t have ever went to Lisbon. I bought a ticket from Newark to Zürich through Porto 10 hours in total. I think TAP overbooked everyone and seated us on purpose. The secondflight was delayed due to “bad weather” and it was perfectly nice outside. Shame on TAP. I’m sure other people are complaining.
Pros: Punctuality, service and confort
Pros: There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting.
Cons: I like Kayak. But am very concerned about booking through in the future with this treatment.
Pros: Leg room. Help with connecting flight.
Cons: Good was ok. Could have been better
Cons: We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is
Cons: Food, comfort
Pros: Food is not bad
Cons: The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!
Pros: Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!
Cons: Fly another airline
Pros: Every thing amazing
Cons: This trip really excellent Thank you Turkish Airlines
Pros: the crew was good. The seat were not comfortable
Cons: food could have been tastier
Pros: Good food, friendly service
Cons: More trash pickup; only one round of beverage service
Pros: The service
Cons: The food.
Pros: The crew was really friendly.
Cons: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.
Cons: The flight was cancelled and had to be rerouted on United Airlines.
Cons: lost baggage
Pros: Crew was pleasant
Cons: Boarding started 20 minuets late
Pros: Nice entertainment, good food and staff
Cons: Arms rest pretty smalls
Pros: Good flight
Cons: Too short time between the flights, almost lose the connecting flight.
Pros: They had drinks
Pros: The flight itself was pleasant.
Cons: The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient.
Cons: Everything else
Pros: It left when I needed it to
Cons: Price. Crazy business fare for a very tight uncomfortable coach seat. No entertainment. Food was pretty awful.
Pros: I liked crew's friendly attitudes.
Pros: Very friendly cabin crew; excellent service with a smile. Food was good considering, and Magnum ice cream bar a delightful treat. Cabin crew paid good attention to benefits of hydration and served water continuously. Seats and leg room were comfortable considering economy and no extra cost.
Cons: Plane was not as clean as it should be--plastic utensil on floor, seat rails not vacuumed--however, still rate overall comfort as excellent.
Pros: Crew are not friendly and I didn't have proper food. I have not asked to choose meal. I thought I can tell in flight that I want veg meal.
Cons: Since rools are changing in international travel. You should inform the new tools to the customer.
Pros: Super comfortable seats. Lots of movie options.
Cons: Food was not very good
Cons: Leg room was lacking.
Pros: The A/C worked, that's about all
Cons: Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable.
Cons: Guy beside me was always sitting to his friends.
Pros: The crew on the jet were fine. The entertainment was good too.
Cons: The crew at checkin we’re pretty awful. They were rude and not very helpful. I witnessed 3 customers have poor service in front of me and then they weren’t helpful with me either. The plane changed and I had paid for a seat and I lost my money and the seat I paid for and was never notified.
Cons: They ran out of vegetarian options so I only could have salad, bread and butter
Cons: The flight itself was good. But the connection wasn't. For this schedule, it is next to impossible to make the connection. The gate that the SEA to FRA flighy arrives at is at least half an hour away from the gate that SEA to MAA leaves from and there is a security checkpoint in between.
Cons: Big and unjustified dekay
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