|Flights Arrive in||Rome|
|Flights Depart from||Colorado|
|Airlines||British Airways, Major Airline, Aer Lingus, Brussels Airlines, Turkish Airlines, American Airlines, Finnair, Lufthansa, United Airlines, TAP AIR PORTUGAL, Air Canada, SWISS|
Cons: there was a mechanical error which kept us on board the plane for 20 minute increments for nearly 3 hours until they had us switch planes
Pros: On time
Cons: Better more comfortable seats
Cons: Everything else
Pros: Great flight attendants.
Pros: i liked crew's attitudes.
Pros: Friendly and expedient crew.
Cons: When flying within Europe you need to pay for drinks, including water.
Pros: It left on time.
Cons: Uncomfortable seats. pay as you go--even for water.
Cons: Smaller seats
Cons: Neither wi-if nor the movie system worked. Fortunately we had strong tail winds so an 8 hour flight was 6. They should have let us know while we were still in the terminal so we could purchase a book or download a movie. Beer and wine had to be purchased on an international flight. No economy plus.
Pros: All good, excellent crew.
Cons: After awhile Seats were a little uncomfortable.
Cons: You are considered as a robber but it is inscribe nowhere you don’t have luggage
Cons: It was very cold they need to lower the temperature.
Pros: 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.
Cons: Food was typical economy class fare.
Cons: Delay, nothing to eat, poor service !
Pros: Great wheel chair service
Cons: Polite customer service agent
Cons: All good
Pros: Seating was comfortable and again great staff.
Cons: Our first flight got delayed from lax and we missed our connection flight and they wouldn’t let us go on the next flight and instead we had to wait about 7 hours for the next flight!!! Also we got really bad seats on the other flight
Pros: The crew was good and spent time attending to your needs. It’s what I’ve come to expect from Turkish Airlines.
Cons: I was reassigned a new seat without notice. I later learned it was due to a malfunction in the seat or IFE system. Several seats seemed effected and broken. The boarding process was disorganized which is unusual for this airline.
Cons: Leave on time
Pros: Premium economy was roomy and appreciate the included cocktails.
Cons: The flight was delayed.
Pros: The crew was great. The seat was adequate but NOT comfortable. The request/requirement for only the wheelie bags to be in the overhead and everything else to be under the seat was EXCELLENT. Thank you for organizing the amount of “stuff” people carry on to the plane.
Cons: I needed a little back support pillow...
Cons: Still on plane an hour after arrival waiting for a bus to take us to terminal.
Pros: Not much.
Cons: The crew was either tired or not at it best; service was just ok. No smiles.
Pros: I wish I found somebody to take me around
Cons: No complains
Pros: Crew was professional and courteous. Flight a little bumpy because of turbulence but otherwise fine.
Cons: Boarding in Finland with not too many comfortable seats in waiting area. I'm used to boarding by group numbers but no such thing in Vantaa airport??? Food not good. Legroom seems tighter than a few years ago. Movie selection not great.
Pros: This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.
Cons: The plane is not comfortable, but the flight is very short. It balances out.
Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki
Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...
Pros: Environmentally mindful with some packaging
Cons: There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.
Pros: It left when I needed it to
Cons: Price. Crazy business fare for a very tight uncomfortable coach seat. No entertainment. Food was pretty awful.
Pros: Nice plane, newer model.
Cons: The ability to control air flow was available on every other row. We were unlucky to be in an off row and it was very uncomfortable. Fortunately my wife was able to move to the window seat where it was cooler. The athletic team on board made disembarking a bigger challenge than necessary.
Pros: I liked crew's friendly attitudes.
Pros: Great flight attendants.
Cons: Best flight ever! Plane was so empty everyone had their own row to stretch out in! Crew was excellent!!
Pros: Everything. Crew was very friendly, always smiling. Helpful. Best flight.
Cons: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.
Pros: Service efficiency.
Pros: The crew was great! And efficient!
Cons: If I actually got to fly with United Airlines instead of having to purchase an additional ticket and fly with American Airlines.
Pros: I was able to find a space for my luggage in the overhead compartment
Cons: Seat outlets didn’t work. Flight attendant on the PA didn’t know what city we were flying to. Poor communication regarding reason for flight delay Flight attendant making snarking comments about if we get to their seats we do if we don’t we don’t.
Cons: We called the day before to ask about baggage and was told was included in price of ticket. Only to get to airport and be told was not included and cost 95 euro per bag. absolutely unacceptable and will warn all future associates that travel to Portugal
Cons: A little too warm but not unbearable. We paid extra for seats together but did not get to pick them. We would have preferred a window but were in the middle 2 of 4.
Pros: The seats do recline, more space than Delta or United
Cons: We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is
Cons: I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem.
Pros: Comfortable sits
Pros: They sped up the flight time after leaving Chicago two hours late.
Cons: We sat in the dark on the tarmac with the door open and below freezing temperatures with irregular updates as to the delay or expected arrival time. The flight details were not updated to say the flight would be delayed until after it was originally to have arrived in Milwaukee.
Pros: Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things.
Cons: Delayed due to storms etc. Never ideal.
Pros: Both the crew and the leg room are awesome!
Pros: the food was surprisingly good; crew very helpful after I was asked to switch seats due to screen malfunction, they helped find space to move my carry-on further front as well and assisted in getting it back after landing
Pros: Good service good flight fair food and nice seat.
Cons: Biggest issue the start very lax re security, 2 people never wore their seatbelts at any time, take off and landing. They hardly checked anything.
Pros: Crew is very friendly and helpful. Leg space is bigger than other flights.
Cons: Food is not as good as before. I could smell the restroom from my seat (41H). Hopefully Air Canada flights can depart and arrive on time.
Pros: New "signature" business class is smaller than the old pod, but very functional layout.
Cons: Food created by Chef Hawksworth is mediocre at best.
Pros: The staff are friendly
Cons: They didnt say any information to the passengers who had connecting flights. No one us that all passengers with connecting flight need to check out their luggages and check it in again. Now my luggage is lost..
Pros: Standard flight
Cons: Actually prepare the plane properly for take off
Pros: This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming.
Cons: Could not check in online because the system was down.
Cons: One hour delay. Last minute change of seats.
Cons: First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA.
Pros: When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public.
Cons: My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit.
Pros: Nothing, flight was cancelled after I electronically checked in
Cons: Flight was cancelled
Cons: The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane.
Cons: Once again BA lost my luggage from my connecting flight. Twice in a week and a half.
Pros: The crew were above friendly, calling you by name and were very accommodating.
Cons: Plane was older, seats were grungy and the onboard entertainment was not updated, i.e: small screens with poor visibility, some screens did not even work for some passengers, limited amount of movies/entertainment for a 10 hour flight this was disappointing and seriously makes me reconsider flying British Airways ever again.
Pros: Seats were nice
Cons: Complementary water... It was a decently long fly not to offer anything.
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