|Flights Arrive in||Tokyo Haneda|
|Flights Depart from||Denver International|
|Airlines||Japan Airlines, China Eastern, Air China, Cathay Pacific, Air France, Asiana Airlines, China Southern, American Airlines, Air Canada, Delta, Lufthansa, Korean Air, Qatar Airways|
Pros: Service was very goood
Cons: Food was not great and entertainment was average
Pros: Food was great
Cons: It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice....
Cons: This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight
Pros: Privacy of window side seat
Pros: The crew, the plane, the professionalism.
Cons: More legroom!
Cons: Flying as a Canadian via China right now NOT RECOMMENDED! If you fly into China on China Eastern and continue with that airline for your transfer to another country, they seize your passports and keep you segregated from everyone else. Law, supposedly. Took us hours to get to our connecting flight.
Pros: Excellent, fully reclinable seating in business class, along with superior service
Cons: Limited and relatively poor selection of movies and music on offer
Pros: Very attentive crew and excellent food!
Pros: Wonderful service. Comfortable flight. Boarded on time. Food was good and entertainment was good
Pros: The flight waited for all the people to come on the flight before leaving.The food was good, and they didn't disturb sleeping passengers in the middle of the flight.
Cons: The TV screen was horrible, and half the time it didn't even work. The games said how to use the controller, but the controller that was there didn't even work. The crew needs to serve water and drinks a little more than twice in the 8 hour flight. And when the water and drinks are served,they should pour a little more than 40% in the cup. Dehydration doesn't make for a good experience especially when you have already come off a 12.5 hour connecting flight.
Cons: Food was subpar. The entertainment devices did not work.
Pros: Boarding was easy and the crew were wonderful.
Cons: Entertainment was weak. Food was horrible.
Cons: Ca Needs to be more clear on who can get a transit entry , I with a US Passport didn't get one and stuck in pek airport for 25 hours ,
Cons: No leg room. No new movies - like watching reruns
Pros: We had a traumatic and abysmal experience for the trip. The flights were delayed, cancelled, wrongly rearranged and we had to run through the airports with no sleep, no food and no clear flight confirmations with minimal to no help from the Cathay Pacific staff.
Cons: Helpful ground staff with information about next flight arrangements and better telephone helpline staff.
Pros: I like the way Cathay has changed the process for selecting and serving dinner in business class. It adds a bit of class to the experience.
Cons: The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard. Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go
Pros: Everything, thank you. See you next time. The best airplane
Pros: The crew was nice. Seat space really cramped
Cons: On my return flight from Hing Kong to Vancouver, which is a long flight, the passenger in the seay next to mine slowly encroached on my seat space to an unusual extent. The seats in economy are really cramped!!
Pros: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.
Cons: The seat padding is rather thin.
Pros: The crew was very gentile.
Cons: No enterteinment on the plane.
Pros: Flight was delayed 4 hours with no explanation
Cons: Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me
Pros: Intranet wifi meant I could watch entertainment on my iPad
Cons: Seats are very uncomfortable
Pros: Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing.
Cons: Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times.
Pros: The food and the service
Pros: After took off 5-6hours later very bad smalls comes from the bathroom.
Pros: Flight attendants were amazingly awesome !
Cons: Foooood Asiana airline foods are worst
Pros: The new aircraft A380 was so comfortable.
Cons: Looks like the crew weren’t pleased with their job. Poor selection for the Hollywood movies. With such a nice aircraft would expected much better service.
Pros: Crews are amazing
Pros: Flight was on time, crew was very professional and worked hard to please the passengers in service and care. Food in business class was really good, and in fact, were generous portions. Surprisingly good choice of movies in entertainment.
Cons: No sweeteners fondrinks like coffee, just sugar. I would really suggest to China Southern to stock sweeterners for passengers who don’t use sugar.
Cons: Gave us false infor for our boarding location and we had to run for boarding to different location when 30 mins left. Very hectic situation.
Pros: Crew was great!
Cons: I was not able to select my seat and do the online checkin. The flight was delayed therefore I missed my connecting flight to final destination. As result the flight took longer than expected
Pros: The 737-800 was comfortable for the 3-hour flight.
Pros: 3 free meals.
Cons: Flight attendants are dry and dismissive.
Pros: Crew was very clear and friendly
Cons: Changing outlets under seats didn't always work
Pros: Quick boarding
Cons: Comfortable seats tv screens for seats
Pros: Easy boarding, flight on time, friendly creew
Cons: old plane with seat not confortable for a 3h flight
Pros: I received the survey for this flight before we even boarded lol. People’s online boarding passes had expired. Noted that it was “due to weather” weather is totally clear, haven’t seen a flake of snow, it’s just cold.
Cons: Get the plane to terminal bridge and not buss the passengers to and from to plane.
Cons: Business class pods were uncomfortable compared to British Airways. Felt like I was sleeping on a very lumpy mattress.
Pros: Crew was friendly
Cons: Not as nice as the flight to and from Honolulu
Pros: Crew was friendly
Cons: Air Canada continues to underwhelm me. We left the gate 35 minutes late despite having everyone on board. Then off to de-ice where we sat with a truck outside for ten minutes they did work. It was like they were having a coffee break. The flight and board service was exceptional. Baggage delay of a
Pros: Boarding and experience at terminal was good and smooth for the poor weather outside
Cons: Plane cleaning and confort, old plane and somewhat mean crew director.
Pros: Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!
Cons: Seats could’ve been assigned ahead of time
Cons: Boarding was a little confusing with seats not being assigned ahead of time
Cons: My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole
Cons: Please reduce your delays - again we took off with more than an hour delay and by definition you are responsible of that disagreement, you are the company I am paying for the service....
Pros: the seating supports under the seats are truly ridiculous. impossible to store bags
Cons: Food could be better
Pros: Very comfortable. All very nice.
Pros: There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight
Cons: Guy beside me was always sitting to his friends.
Pros: For a low fare airline, this was a comfortable, on time flight. Good entertainment selection and decent food. Crew was accommodating.
Pros: Wonderful service. Comfortable flight. Boarded on time. Food was good and entertainment was good
Pros: This flight was shorter but i felt flight attendants were still very attentive.
Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.
Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.
Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english
Pros: Great service. Seamless Transfer at Incheon aurprot. Courteous and helpful staff
Pros: The crews on the second flight were so loud. Talking and laughing so loud from the back made me uncomfortable.
Pros: Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!
Cons: Seats of any airplane could use improvement on comfort. But comfort was good.
Pros: Overall good, comfortable, nice and food and entertainment was very good quality.
Cons: I didn't realized we were on a code share flight from Seoul to Hanoi until we got to check in counter and they couldn't issue boarding pass even though it was a through check in for till Hanoi. In our booking itinerary it was printed as Korean air with a small print that said operated by jinair. It wasn't so bad but the hassle of going to another terminal to board and being in a smaller aircraft after a long flight wasn't the best.
Pros: Service was great and flight landed safe. Korean food was delicious.
Cons: better food
Pros: On line flight experience
Cons: The food has to improve especially they have to provide fresh food
Pros: The Flight from Arusha was so convenient in the timing and it was perfect and on-time.
Cons: Nothing. Everything was perfect
Cons: I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?
Pros: The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha.
Cons: The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor.
Pros: The plane made no unscheduled landings.
Cons: The extreme delay that caused me to nearly miss my connection with Air China, the incredibly low level of English spoken on a flight originated in the US, and the complete dismissal of three cabin crew members when I asked about arrangements to be expedited to our connecting flight to Bangkok. Avoid this airline completely, and if at all possible, transiting through Beijing Capital Airport.
Pros: I booked thru a search engine more than 3 months before the flight but was not allowed to select my seat. I was seated at the last seat in the middle. The trip was long, more than 12.hrs and being in the aisle would have been comfortable. It is not my 1st time to ride the airline . .
Cons: Not being able to select a.seat prior to the trip.
Pros: Crew very friendly
Cons: Seats are hard and uncomfortable
Pros: Refunded or compensated
Cons: After I checked in found out the boarding pass is not my name !! Went back got the right one & also changed luggage tags (2) , but the luggage’s missing, tidy is day 3 ! Still hoping....
Pros: Good options for food including meals and snacks! Cabin crew was great.
Cons: Crew sometimes a little slow responding to passengers paging from their seats.
Pros: Flight was excellent except for my knees hurt. Not d airline fault.
Cons: If i was able to get the seat w/ more legroom.
Pros: Crew was attentive, plane was clean.
Cons: Food was horrible. They did not dim the lights until 1.5 hours into the flight.
Pros: Crew on leg from Melbourne to Hong Kong terrible - Hong Kong to Boston good
Cons: Put a Priority tag on our luggage; Have the Pasta meal for someone sitting in the second row of Premium Economy and then let me eat the economy meal that you substituted instead of interrupting me four times to give me the Premium Economy meal that you said you didn't have. Use a plane other than th
Cons: Nothing it was perfect .the flight was so excellent .no words to say
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.