Daily cleaning, installation of cabin HEPA filters on flights from Detroit to Panama
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 14h 10m
The cheapest ticket to Panama from Detroit found in the last 72 hours was $101 one-way, and $218 round-trip. The most popular route is from Detroit to Panama City, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $54.
Most visitors from Detroit need to provide a negative COVID-19 test result and/or quarantine to enter Panama. Travelers are allowed to enter Panama. Travelers are recommended to have health insurance with COVID-19 coverage before arrival in Panama. Temperature screening is required for all travellers on arrival in Panama.
Read more about travel restrictions for Panama
Visitors from Detroit are not required to quarantine after entering Panama.
Visitors from Detroit must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Panama.
Current regulations for vaccinated travelers to Panama: most visitors from Detroit may enter Panama but may still need to provide proof of negative COVID test.
Health Declaration Form
Masks: Required in public spaces, enclosed environments and public transportation.
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Scores according to KAYAK customer reviews
Pros: "Not contable seats at all!!!"
Cons: "They should offer a snack and drink for flights!!"
Pros: "Smooth and uneventful."
Pros: "Spirit Air has very capable, professional, & helpful employees,... you remind me of German carriers I worked for (Condor, Lufthansa & LTU)"
Cons: "People around me kept taking off their masks. The crew corrected them twice, but I think they could have done a better job of it."
Cons: "No social distancing, every seat was taken"
Pros: "How quick it was to board and the staff."
Cons: "More comfortable seats and not so congested."
Cons: "It was appalling the place was 100% full when we are in the middle of a global pandemic. Shame on the greed of Spirit"
Pros: "The boarding process, professionalism, agents at ticketing counter, smooth flight, good communication on board"
Cons: "Better priced refreshments. More comfortable seats"
Pros: "I liked getting off the plane and leaving those incompetent employees behind."
Cons: "First, I was charged an extra $55 for an overweight bag when I’d already paid $30 to check it in the first place. Then, every employee I encountered acted like a miserably underpaid two year old who was forced to be there. Slight advice: if you didn’t make the price of the flights so “cheap,” you wouldn’t have to overcharge for any and everything else related to the stupid flight. The incompetent, unpleasant employees just added insult to injury. THE worst airline I’ve ever had the displeasure of flying with."
Pros: "Efficient process Clean airplane Timeliness"
Cons: "Do not like having to pay such extraordinarily high prices for bags. Also the website was very inefficent. I had already selected seats and paid for them, yet when I would try to access the reservation, it did not show that I had done this. Additionally, I had to extend my stay and was unable to make a modification to my reservation on the website, as I was encouraged to do by Spirit. I logged into "My Trips" yet at no time was there ever a link to make a flight change. Really disappointing considering I had very little time to spend doing this due to a family member being in the process of dying."
Pros: "Seats were nice and stewardist."
Cons: "Was running late because roads were almost to point of non drivable. Zero visibility. The spirit machine would not print my boarding pass. It said see an attendant for assistance. I checked in day before flight. The man at first would not help me print my pass. I couldn't pull my pass up on smart phone but I had the receipt and confirmation. Finally he helped and printed my boarding pass. People shouldn't be treated like this. I pay my taxes and I don't have to choose spirit. I can fly through another airliner. The fact that he was giving me a hard time on Christmas was even worse. If I acted that way at my job I'd be fired. Thank you for sending me your survey and have a great day and a happy new year."
Cons: "Spirit Airlines is a complete joke! We were standing at the ticket counter by 10:15 and the flight was at 11:06 yet refused to print out boarding passes. They even allowed the person directly in front of us to check in but apparently we were the cut off. After asking to speak with a supervisor, the ticket agent disappeared for 15 minutes only to return and tell us that there was no supervisor available. What? So..... no one is supervising the staff or daily operations? That’s a little scary. We asked the ticket agent again to print our boarding passes and at least let us attempt to make the flight but he again refused. The ticket gate we were at was directly next to the security line which had about 5 people in it. We also heard him tell the person in front of us who he allowed to check in that our gate was literally the first gate after security. I can not comprehend why he wouldn’t at least give us the option to try and make the flight which was 100% realistic. Instead, he refused our request for boarding passes a third time. The lack of service I received was absolutely and completely ridiculous. In a state of panic I began looking up other flight options that would get us to our destination on time... there was nothing! While I️ was researching flights, my traveling companion ran to the Southwest Airlines ticket counter and explained the situation. The ticket agent immediately began checking the computer and found a flight that would get us to our destination in time but the flight was leaving in 30 minutes. She stated that she could not promise we would make the flight but was happy to let us try! We got through security quickly and were able to board the 11:15 flight. Our original flight with Spirit departed at 11:06. I want a refund or I will be contacting my bank for a chargeback."
Pros: "The only up side is that I eventually got home... :("
Cons: "When I purchased my ticket I paid extra for an isle exit row seat. On the day of my flight I got an email plenty early that the flight had been delayed an hour with no explanation why, which stinks. Once on the plane we found out that the reason we were delayed was because they changed the planes that morning and we needed to wait for an extra stewardess to get to the airport bc of the plane change. This is HORRIBLE planning, if you don't have the staff don't change the plane!! Also because of the plane change my seat was no longer in an exit row. When I explained to the stewardess that I paid extra for my seat that was supposed to be in an exit row I was told that I needed to return to my seat and they will fix it after they are done boarding. Once everyone was on the plane they told me that I was "lucky" because there was still a middle seat in an exit row available... Again I had PAID EXTRA for an ISLE EXIT ROW seat when I purchased the ticket but now I am lucky they can seat me in the last exit tow seat available. When I brought up the fact that I shouldn't have to complain to get the seat that I had already paid for the stewardess gave me attitude like I should be grateful for whatever they give me. Then she passed me off to another gentleman who didn't care about hearing what my issue was he just wanted the plane to take off already. I felt very disrespected by all the Spirit employees once on the plane. Spirit in general is very shady because if I hadn't brought up the fact that I paid extra for my exit row they would have just let me pay the extra money for a normal seat."
Cons: "The passenger next to us smelled like vomit. It was terrible sitting next to him and I had to keep spraying my body mist every few minutes since it was extremely hard to breathe! He smelled like dead rats and old eggs vomitus combined! Worst experience in any airline so far! :("
Pros: "- Flight attendants were nice. They deserve a raise, since your CEO makes $7 million a year. - The outstanding pilots got us to LAX safely. They deserve a raise, since your CEO makes $7 million a year."
Cons: "- The seats were not comfortable - The seats don't recline back (seriously CEO Robert L. Fornaro? You won't invest in reclining seats? wow that's pathetic) - Spirit won't even offer free beverages (even water) after I paid over $500 for a ticket? (seriously? That make's your airline look so pathetically greedy/cheap) - The fact that you have "Entertainment" as a category, yet there is no entertainment of any kind (in-flight movies, etc.) - The fact that CEO Robert L. Fornaro makes over $7 million a year. He's grossly overpaid...someone should tell the Board of Directors."
Pros: "They were efficient at loading and unloading. The business model of minimal inclusions was fine."
Cons: "I booked through Kayak but was not told about all the extra costs that could be incurred. I was unaware of the extra costs for checked bags. The cost was far more than other airlines. The flight attendants talked non stop to the point I was wishing I had ear plugs. The discounts for printing your own tickets and checking your bags ahead of time was not communicated prior to check in. It is on the website but not through the booking service. The self check in kiosk at check in would not work so we were upcharged for not using it but we couldn't."
Cons: "First flight was delayed to wait for connecting passengers, connecting flight was not. Had to leave the terminal and wait in line with people checking bags to get another flight which made me I miss multiple alternative flights I could have caught if they had a desk inside the terminal. What was left was an 11 hour set of connecting flights the next morning instead of the original 4 hour direct flight. Speaking with the person rescheduling me, she admitted that no one had informed them that our flight was running late, which could have been to blame for why the connecting flight was not held a few minutes. Icing on the cake: my missed connecting flight landed 30 minutes early."
Pros: "Email update about change of gate."
Cons: "Spirit is not forthcoming on website about the extra charges prior to booking the flights, and the charges go up substantially at the airport. There was 45 minute wait time at the baggage claim. The seats are the most uncomfortable I have ever experienced in 50 years of flying. There is also not nearly enough leg room between rows. Charging $65 for a small piece of carry on luggage is disgusting. Not having any water free of charge is not healthy for the passengers on a 4.5 hour flight. The flight attendants discouraged anyone from standing or moving around, also not good for one's health."
Cons: "Everything that Spirit has done has been mediocre. I bought a ticket for my employee to fly to New Orleans and he showed up at the kiosk 40 minutes before the flight and was not able to get on so I had to pay $15 to reschedule for today and he showed up at the same time and still they said that their computers were down and they couldn't check anybody in and there's multiple people angry that they're boarding passes want working and so now we have to figure out how he can get to New Orleans and actually make it there. It'll be three days of not being able to get there because of spirits unethical and subpar customer service. I will never choose to fly Spirit again after this"
Pros: "Flight attendants were a cut above -- calm, charming and very helpful as opposed to the surly hall monitors typical of most budget most airlines."
Cons: "Aware of "hidden fees" I checked all of my boxes, checked in online in advance, paid for bags in advance, and when I got there, gate agent says bags were not paid for... BS. I entered credit card and paid. Apparently payment did not go through. Would NOT have been an issue at all had I not been charged $10 more for the same check-in. What a racket. Even when I tried to avoid surprise fees, they got me. Same thing happened to another passenger. Totally unethical. No benefit of the doubt given. Unreal. It destroyed what would have been an overall good experience on Spirit."
Cons: "Paid $50 to check a computer they told me was too big for a carry-on. Computer was sent on a direct flight way before I was getting to my destination(instead of on my connection) and was left in an unattended area. They told me it was "most likely stolen" and asked why I didn't take it on the plane. Your gate agent told me it was too big!!!! This was the answer I got after 3 days of investigating myself. I was told various stories like "it got stuck at security" and "it never got on the plane" until I got home and went directly to the baggage office and asked them on my own. The kid that actually tagged it said his supervisor told him to send it direct. Sounds like they set things up to get stolen. I will be filing a complaint and claim."
Pros: "The staff was very polite knowledgeable and always smiled and some joked with made the flight a pleasure."
Cons: "I didn't know that the bag check was 40 pounds most are 50. I booked though a 2nd party and was not informed about having to pick a seat and the you had to pay for a carry on. They do not tell you about this be for you check out and also if you booking for 2 you may not be together on the flight unless you. pay before hand and then pick your seat. Also when looking for a phone umber on the web site and you hit contact us it sends you to the help and doesn't not show a phone number to talk to a person. The flight was good. I don't think that you should have to pay extra to make sure you are next to your family when traveling"
Cons: "First, when I booked I was not given option to pay for baggage or choose seats, meaning I wasn't able to use the cheapest option. I had to spend at least 2 hours on the phone with a Spirit agent to get to pay for my bags before arriving at the airport at all - I wasn't able to do it online. On day of flight: the first leg was delayed. When we got to layover our final flight had been cancelled with no reason given. We were booked on another flight 8 hours later which meant we got in late enough that I had to miss another day of work. The Spirit agent at the gate in Las Vegas was also extremely rude. I also didn't get any phone or email updates."
Cons: "A. Late departure (50 minutes). Okay, it's Christmas. I get that. BUT, the fuel tank was overloaded so we had to wait on the tarmac to burn it off which caused most of the delay. Also, the plane had excessive weight which contributed to the latter. I NEVER had the problem with another airline. B. Baggage claim. It took forever to get my bag, both in Detroit and Los Angeles. Not helpful when you're tired, late, and want to get home. C. A minor thing. I saw the pilots get out of the cockpit at least 3 times during the flight (1 pilot twice, the other pilot once). The flight attendant always blocked the entrance to the galley and stood guard which is standard. Okay, so you gotta pee. I get that. But, it's a little disconcerting when this happens during turbulence and you know only 1 pilot is flying the plane. Granted, the auto pilot is really flying the plane at cruising altitude. But, it just made me nervous to know only 1 pilot was in the cockpit during these times. Also, the pilot that went to the bathroom twice ended up chatting with the flight attendant after for a 10 +/- minutes. Again, a little disconcerting and I NEVER saw that before. Just sayin."
Cons: "I flew spirit to Detroit last week, and after getting delayed 18 hours I finally made it. Now, currently sitting at the airport, my spirit flight home to Denver has been canceled at least 10 minutes after we were suppose to have boarded. I have been at the airport for 5 hours and have been yelled at to stay back from the counter and not to ask questions or else we would just be delaying the process. After about 2.5 hours of waiting, we finally got a number to call to re-book, which still took over an hour. This has been THE WORST airline experience I have ever had. If I were representing this airline I would be ashamed of the horrible service it provides. I genuinely believe I deserve a full refund for my flight (even if it was re-booked)... not just given an apology voucher because I promise I will never fly spirit again."
Pros: "Spirit has very nice, patient and helpful employees."
Cons: "I'm a fairly small woman and these planes are awful to ride in. Very uncomfortable seats. The man sitting next to me on my flight to Detroit was sitting 1/3 in my seat. I had zero personal space. I was flying to MI for my fathers funeral and the airline doesn't acknowledge or do anything for bereavement. That's pretty unfeeling. I also have never been on a plan with such loud passengers. It sounded like everyone was talking. People where listening to videos out loud without headphones and they never turned the lights all the way down eventhough it was a late flight (8pm to 1am). Also: Nowhere to plug devices in. No entertainment. Not even water is free. They only take credit card so if you are desperately in need of water and only have cash you are screwed. Charges for every carry on bag."
Pros: "We landed safe."
Cons: "I needed to change my flight to a later time within minjtes of booking and they charged me for it. The delay was over two hrs w no explanation, $100 charges for a backpack, seats do not recline, narrow space, $3 for water,, there were emty seats and was told I would have to pay $75 is I moved from my broken seat. staff is rude, disrespectful and unprofessional. Overall , I have travleled the world in all kinds of flights and by far the worst experience I have ever had was flying SPIRIT Air. I will avoid flying Spirit unless it tis my last option...which I may cosider not flying at all. Zero Stars"
Cons: "Liked every bit of it"
Pros: "The flight was on time. The price was great. The seats & leg room were decent."
Cons: "It was okay. The person next to me wore a very heavy perfume & I have an allergy which gave me a migraine. The flight attendant wouldn't let me move to an empty seat. She appeared to think that I wanted to move because the person next to me was a larger person. I was clear that the size of the person next to me had nothing to do with it. So I spent the entire flight covering my nose to minimize the effect, in pain, nauseated & clearly making the larger person next to me feel bad. All could have been avoided by allowing me to move to an empty seat"
Pros: "I liked how my flight went smoothly, and that the price of the ticket even with the cost of my purchased carry on bag, was immensely cheaper than all the other flights for that day. If you go off of comfort, this may not be the flight for you, but if you base a good flight off of how affordable it is, then I would recommend Spirit Airlines."
Cons: "I didn't like how the seats were not very comfortable, and they did not recline, or have any head cushion that can bend for your head to rest on. Yes, it sucks that you have to pay for a carry on bag, but if you can put everything into a normal sized school backpack, then you can use that as your free personal item. And if you have more stuff, then you just have to plan ahead, and pay for your bag ahead of time, as it will cost more than double at the gate. NOTE that if you have a layover, you will have to pay for the bag twice. I think that was the worst thing out of the whole experience. Don't count on getting free food or drinks either. Just bring them with you on the plane."
Cons: "I arrived at 5:18 for a 6am flight DTW to LGA. Was unable to print my boarding pass because was too late. Asked for assistance from agent, who told me gate was closed and wouldn't allow me through. I don't believe that the gate was closed 35 mins before departure, and I feel the agent could have made some effort to get me on the flight, especially after I told her I'm an oncologist and that I needed to be in New York to start seeing patients at 9am. Agents (Alexis and Leila) flatly refused, completely unsympathetic. Fortunately was able to get on next available flight on Delta, at cost of $450."
Pros: "Fast boarding and unboarding."
Cons: "Charging $55 fee for a carry-on is way too much!! If you pay for your carry-ons online it is $10 dollars less.I tried to do that, but, unfortunately every time I tried to complete the transaction the page keep redirecting me to buy more "extra services". I chose check out without any extras but nothing!! The webpage was no responsive!! I tried to pay for my carry-on from my cell, laptop and tablet. But same result, that page became frozen without allowing me to pay the fee. I don't know if this was an unfortunately condidence, or is done on purpose to charge the extra $10!!"
Pros: "It's cheap-ish."
Cons: "I won't bother telling you all the things you know about Spirit but that you think might be tolerable in exchange for cheap airfare: seats that don't recline, a charge for a carry-on bag, a charge to print a boarding pass, a charge for soda and snacks. All of that I'm used to, as is anyone who flies Spirit. You want basic amenities, fly Delta. You want cheap, fly Spirit. But something new and remarkably unwelcome happened on this flight: we arrived at the airport an hour before our 6am flight and were told when we tried to check in that we were too late and the flight was closed. I explained that we already had booked a flight--I wasn't asking to buy a new ticket. She said she understood, but we'd never clear security in time (there was no line) and that our bags probably wouldn't arrive at our destination because we were "so late." We had no bags. I said we needed to get home. They said, "You're supposed to be here 2 hours early." That rule is a bit like the speed limit--no one actually follows it to the T. There's a range of appropriate (say, less than 2 but more than 1 hour) and inappropriate (say, 15 minutes before your flight). When you're flying at 6am and you know there won't be a line, you don't really arrive that early. Anyway, they called a supervisor who said to let us board. And then there was a mechanical problem with this plane that was so intent on leaving ASAP that we weren't going to be allowed to board a full hour in advance. And the flight was an hour delayed, meaning I guess we really did arrive 2 hours in advance. Dump Spirit. It is never, ever worth it."
Pros: "The idea that I don't have to use Spirit the next time I travel"
Cons: "I got to the Airport to try to print out my boarding pass 45 minutes before the flight at 5:20 AM for a 6:05 flight. I must have missed the required cut off (45 minutes to check in) by a minute or two and the Spirit Airlines person responsible for helping refused to help me and even acknowledged that there was no line at security and I would have easily been able to get on the flight and I had no bag to check in. She said I could get on a flight the next day. I had to buy a ticket from another airline in order to get home."
Cons: "The crew at the gate let a large family through... they were sneaking additional bags on the plane. Trying to have kids carry them and hiding them in strollers, etc. Instead of charging them for the bags they saw, which were all larger than the free item size crew still let them through. I counted eight bags and that made me very angry because so many people pay in advance and I packed extremely light to avoid additional charges and this family was rude and careless with no consequence. They did not pay the additional fee for any of the bags!"
Pros: "If I want to fly somewhere with just my laptop and no carry on and no luggage, this will be the way to go."
Cons: "After booking this flight with Spirit (2 flights out and 2 flights back, and I'm not going to rate each one separately) I was ready to log in an pay for baggage because I did not carefully examine all the details when booking. We did not get a free carry-on and the price for paying for luggage was higher than expected. BUT that was just the beginning. In every flight I've been on before, you pay for your bags one, I had to pay for the bags each step of the way. And paying for luggage and carry-ons each step of the way meant paying over $300 for bags. I'm used to paying $30 per person. So my excitement at getting low fares evaporated instantly. I was now paying the going rate for the flight with a lot of extra hassle to boot. I was with my aunt who needed a wheelchair to get around the airport in a wheelchair. Other airlines had them available for us to use, but Spirit would only offer to call a service for us. They did not indicate what the cost of this service would be. They didn't say it was free and they didn't say it was not. I just found an empty wheelchair and used that, after having just paid more than $300 for baggage for three small bags, I wasn't into more surprises. But I had to use American Airlines wheelchairs which they were cool with, because Spirit refused to let me use theirs without the escort (paid?) who actually didn't show up in the few minutes it took me to think it through."
Pros: "On plane staff were nice and helpful."
Cons: "Spirit makes you pay for every single little thing and up charges you for the littlest thing as well. A cup of water on my flight was 3$. The low price of the ticket is pointless when you get charged three times more for booking, bags, checkin, carry on... WATER. I will fly delta next time and they will give me all that for FREE. The seats and plane itself were AWFUL. The seats were extremely uncomfortable and the tray table was smaller than my iPad mini. I am not sure when Spirit changed everything but they lost several customers from it. ,their low prices draw you in."
Pros: "Friendly stewardess"
Cons: "The chairs are low budget seats cushions are thin with and the leg room is limited which makes the ride very uncomfortable. I travel with various airlines and this was my 1st time traveling with spirit. This is by far my most uncomfortable plane ride with any airline. The cost for all beverages Is another concern. It is practically a potential health concern for a customer flying 2 hours or more to not have at least water provided for free. The credit card only for beverage payment also is a inconvenience for a small purchase that could easily be settle with cash. In closing, I feel this company is a prime example of producing poor service when the airline try to cut cost then capitalize on every single accommodation at the complete expense and inconvenience of the customers."
Cons: "I usually never post anything negative for a review, so here is my first one. I had an awful flying experience with spirit I will never fly with them again. I will keep it short and simple. They charge you for everything that your flight ends up becoming super expensive and its obscured until you get hit with the fee. First off, bag check in is ridiculously expensive. Cost me just about 100 dollars to check a tiny bag. The seats on the airline do not recline and there was absolutely zero leg room. Im not that tall (6'0), so there is no reason I should have to sit sideways on the seat because my knees are jammed into the seat in front of me. My entire neck and back became stiff when I got off the aircraft because of this. Water cost me 5 dollars. Do I need to say more? Water should be free. I left my long sleeve shirt in my bag that was already checked, so I asked a flight attendant if they had a tiny blanket ( It was so cold my jaw was shivering ) And she literally told me you should have brought one, we are not responsible for lending flyers blankets because its too cold.. Could not believe the awful experience I had with this airline. Never again. 1 star is generous."
Cons: "Price gouged every step of the way, spirit airlines should not even be permitted to operate. Expect to pay $50 or more if you should be so brazen to want to bring luggage. Checked bags wouldn't be an unusual charge but even a carry on bag has a price tag. For the ridiculously high price for a one way ticket, not even so much as a complimentary cup of water was offered. No in flight entertainment, not even a flight magazine or skymall. The horribly uncomfortable seats were too narrow, and 11 inches apart from the rows ahead. I'm a short person and even I had my knees against the seat in front of me. On top of that they don't even recline. A passenger behind me was listening to headphones so loud that it was clearly audible to three rows in any direction. At one point an attendant asked him to turn it down, but within an hour he had them back up for the rest of the trip, with an "I tried" shrug from the attendant. Before landing another attempt at pandering for money was made in the form of signing up for frequent flyer miles, by purchasing spirit membership. I will never fly spirit again and would strongly urge anyone to shop around before considering spirit as their airline."
Pros: "That no-one can ever again make me deal with Spirit Airlines in any way, shape, or form. An e-mail telling me the flight was cancelled was sent to my home e-mail only after I had left for the airport. There was no text message to the smart phone number I had given them when I purchased the ticket. Other airlines do send text messages. When I suggested that to the Spirit representative, she was very dismissive and said notifying us was the responsibility of the booking site through we had purchased the flight. I felt a little sorry for the woman, but her attitude did not help her."
Cons: "I will avoid Spirit Airlines at all costs. First, there is the on-line bait and switch. You are quoted a price only to be told later that you have to pay $40 extra each way for even a small carry-on. You also learn that you have to pay a seat fee lest you be placed wherever they decide to put you. This is not disclosed up front--at least not prominently or in any obvious way. This borders on consumer fraud and the DOJ or Federal Trade Commission needs to take a look at this. If it is not fraud, it is clearly an unfair trade practice under Section 5 of the Federal Trade Commission Act. The full price must be displayed up-front. If there are additional fees, those must be prominently displayed and calculated before you are allowed to commit to the purchase. My flight was cancelled and we had to wait approximately two hours in a long line while one person in a small office tried to re-book the passengers. When we got to the office, only then were we told that there were no more flights to our destination that day. By then all other flight alternatives had be taken. When I told a TSA officer my flight had been cancelled, she asked whether it was Spirit Airlines without my having indicated. When I said it was, in fact, Spirit, she said that was a common occurrence for that airline. I missed my grandmother's funeral the next day and incurred significant cancellation charges. If an airline is going to compete on price, the advertised price should be the actual price rather than merely bait."
Pros: "liked the cost. flight was good plane was clean but could have been a bit cleaner (windows) seats we good (could have been a little softer) I noticed that some of the flight crew were not as focused on their attention to the passengers. I did notice that the stewardess in our area (who sat right in front of me (exit seat )) was on her cell phone texting or playing a game or what ever young people do on their phones. as a travelling public person, my comfort level or expectation is that all the time I am on board, that the crew is on duty and focused on their duties, which should include, not being distracted by using personal electronic devises at anytime. Secondly, the uniforms that the attendants wore seemed to be a little less cared for or clean as other airlines. Lastly, (this may be picky,) but it seemed that the hair of a few of the attendants seemed unkempt at a level in keeping with the beautiful airplane we were in. There was a steward that came on the plane who looked light his shirt was too big (collar was too big for his neck) as was the size of his coat. As a business owner myself, I appreciate the small things, as these can be the things that overshadows all of the other things we do to provide a good product, service or experience for our customers. Personal inner Professionalism is a mindset that transcends and fuels ongoing service, at levels which a rule book alone cannot attain. (employees who are proud of where they work, who they work with and for, end up delivering on our promises as owners.) I like your web site and appreciate the "fun" you have built into it. I understand the message it sends, but as we know, most people expect the lower fares from Spirit, but don't get the steps you must take to be able to provide those fairs and still cover ALL THE BILLS. Continued success in the future. Jim Holland"
Pros: "I booked my 80 year old parents their flights through Kayak. It ended up being through priceline."
Cons: "My parents arrived at the airport and spirit said they didn't have authorization. that the confirmation wasn't accurate. I paid, and they had a confirmation number. but the amount of time it took to sort it out - made them miss their flight. they then had to drive 2 hours home. then get up at 2am the next day to take a different flight. arriving 1 day late and cutting their vacation short. because they didn't pick up their rental car the day they were supposed to they got an additional charge for that as well. HORRIBLE experience. I would like to know who I can talk to for customer compensation."
Pros: "Absolutely nothing. Would never fly with Spirit ever again."
Cons: "Make sure you realize that unlike literally every other airline, Spirit charges you $30 to bring a carry on if you pay in advance online, $55 if you end up paying at check in at the airport, and $100 if you do so at the gate. Carry on, not checked luggage. Every other airline will not charge you for it. If you want to pick your seat, or keep your family together on a flight, you have to pay extra, whereas every other airline, it's pretty much free. Because of this I was placed next to a 12 year old girl by herself in the very back row, thankfully the crew had enough sense to make sure to not let a grown stranger be in this position and moved me to a different seat, but had they allowed free seat choices, she could have sat next to her family and there would never be an issue. If you want a beverage on the flight and didn't pick up your own ahead of time, it will run you $3 while every other airline will give it to you as a complimentary service - meaning no charge. Their website touts that you're saving money on the flight cost by them charging these excessive fees, but I literally only saved $10 from the next highest flight price, ultimately running me $45 extra. Terrible business model."
Pros: "It was on time. The staff was excellent Captain...excellent flight and landing even with turbulence"
Cons: "Seats do not recline. Tray table too small too use as work surface. If you bring anything but a book bag the cost is so steep that the it may be just as cost beneficial to fly other airlines. the beverage service for a cup of coffee is $2. The baggage claim was an hour wait and I spoke to someone who traveled to Vegas on spirit. They waited over 1 hour in Vegas and an hour when they returned home. So this must be the normal wait time. THE WEBSITE IS HORRIBLE and 800 client care w was not helpful."
Pros: "Earlier in the day I was having trouble checking in and tried to call Spirit for help. It took me a long time just to figure out how to get to a person to speak with and got the message that I might be charged to speak with someone. I hung up. I can't recall having to pay to speak to an employee at any other business. The flight was delayed. 4 hours. They told us it was because of a thunder storm, but later admitted it was a problem with a flight attendants seat. When I got a chance to order a drink I was told they no longer carry scotch. Your tickets may be cheaper, but the experience is not worth it."
Pros: "Staff friendly."
Cons: "Wait time to board flight. Understandable for flight delays due to weather or mechanical problems ( to be taken care of in a timely manner). Not only did both of these issues play into flight departure, but also a 2 hr. delay waiting for a pilot. Pilot arrives we are all anxious to board plane. Seated and ready to go and pilot announces another slight delay, now waiting for a co-pilot. One hour later, still strapped in and ready for take off, the co-pilot boards plane. Needless to say, approx. 3 hours after scheduled departure we are finally in the air. Arriving at 2:30 am made it tough for pick-up arrangements."
Cons: "I was seated next to 2 people who were clearly very ill as they were wearing masks covering their nose and mouth and exhibited numerous symptoms. I asked to be reseated but there were no other seats. Within 12 hours I came down with a terrible stomach flu and have been vomiting and diarhea nonstop for the last 12 hours. I have never been this sick in my life. The airlines should do a better job protecting people from other sick people in such proximity. I have an important job interview Monday which I will undoubtedly miss as a result and have never felt this bad"
Airlines flying from Detroit to Panama have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Detroit to Panama
Masks required on board, masks provided on flights from Detroit to Panama
Social distancing seating
Middle seats unavailable to book on flights from Detroit to Panama
Testing for antibodies, testing for symptoms for flights from Detroit to Panama
Waiving of change fees. Search flexible flights from Detroit to Panama