Love delta smaller commuter plane so no entertainment and paid wifi on MKE-LGA leg was extremely unreliable and slow
Stop changing gates. Stop cancelling flights Stop moving my seat.
Extremely disappointed with Delta. They canceled flight last minute and then I rebooked the other flights and with which were delayed as well
Could not get my connecting flight boarding pass until four hrs before departure! Ver annoying especially since the staff could not explain why!
The flight was flying with 30% capacity. The flight my seat from preferred seating to back of the seat. Even though i can understand that this was to balance the flight weight. The flight attendance decided to do the serving near my seat and in the middle , their noices woke me up from sleep , when i realized that the service has ended and when they were going back asked for a coffee, for which they answered they have completed teh service in my location. That really upset me as they woke me up and also rejected the coffee i asked. I ended up landing with a headache, thanks to the crew that screwed up my travel
Delayed. Hot. Passenger next to me was so large I couldn’t move.
2+hrs delay without any reason provided and a cramped flight
Flight was delayed and no reasons provided. After the passengers were boarded, the crew made announcement that the captain has jot arrived and he would take another 15 mins. All passengers patiently sat until the captain came and started. Terrible experience!
Flight delay was frustrating, also you cannot checkin online without delta app, web browser check-in throw errors
No wheel chair as requested at Atlanta arrival on first flight.
The crew were unprofessional with a racist element. I was physically abused as well from one of the crew members
Crew is not the cheerful type. very slow meal service (this is their style as have flown this many times)
Flight was on time, staff are friendly and helpful onboard.
Terrible last row seats many seats available but no offer to move to better seat
At the airport, terrible, I do not want to even remember it. It was too humiliating for a business class passenger.
Flight was ok but lack of communication cost me to literally beg to be put on another flight as connecting flight had departed
They forgot to serve food and the crew was very unfriendly. Never experienced such a bad KLM flight. Usually fly from Toronto. New York was different.
Couldn’t get boarding pass in SLC even with help from a redcoat, so had to find a desk in AMS to get boarding pass. Technical problems so not sure why. Very inconvenient. The KLM app is not as user friendly as most apps. Also had to wait almost an hour on the tarmac for a fuel truck, which caused us to miss a connecting bus in LUX.
Over 1 Hr delay. No APU so no AC on ground. Plane was hot during boarding and then they closed the doors over 20 minutes before engine start so interior of plane was steamy hot and stuffy. Could have been helped by opening doors until ready to depart.
First of all we couldn’t check in online, then we learn at the airport we were on stand by for KLM’s mistake of overbooking. The seats were not comfy at all. Our luggage got lost.
the cabin was kept too hot. couldn't sleep as a result
It was an amazing experience. Flight crew's service, hospitality, and the food were phenomenal. I don't think I'd want to try any other airline company after this. I would definitely recommend to friends and family. Thank you Turkish Airlines !
Business Class pods are horrible. If you're petite, you might be able to sleep on the uncomfortable seat and bed. Crew and food are fantastic.
I have travelled many times on Turkish, but they always board at least 30-40 minutes past the stated time. If informed properly, passengers can choose to spend more time in the .lounge instead of standing around by the gate waiting to board. The new lounge at DFW was a big disappointment. The aircraft itself was a shock. In the past I have flown this sector with regular business class seating configuration of 1-2-1, The 2-3-2 seating is very disappointing after paying such high prices for tickets. The DFW to Istanbul segment was slightly better, but the Istanbul to Delhi segment was no better than premium economy. I will try to travel more on airlines which give business class passengers more value for their money.
Good overall. Seat spacing a bit tight between IST and ISB.
Excellent staff despite some trying passenger situations. Very impressed with their good attitudes and kindness.
Crew were unfriendly, touch screen for movies didn't work very well, seats were tight and uncomfortable
After arriving in Istanbul, the transit information on the electronic board showed a tight departure time, and the gate changed in the middle, making it difficult to make it on time.
Typically good service onboard but baggage delay in airport was significant
My, Syed Zawar Hussein Shirazi frequently flyer membership number was not included on my boarding pass from O’Hare to Istanbul despite my reminder to the attendant at check in. Further she forgot to give me my boarding pass form Istanbul to Lahore and she needs to improve her customer service, please 🙏
Everything could have been better. What needed to be wrong with United went wrong
The staff was bit rude when I asked for an extra drink after one beer, asked for one wine glass.
Very good, i got two seats for myself, and was comfortable with the blanket i got
I hated the FRA Airport. Confusing signage, including the path to Immigration and Security It seems that the airport grew haphazardly over the years. I have been through multiple WW Hubs with much better experiences.
Economy Priority seats are extremely uncomfortable. There is no way to escape the boxed in feeling, particularely because the distance between to rows are too short, the hard edge of the front row is keeping legs confined. There is no elevated place to put your feet. I am of average, European size.
Terrible. Both flights were significantly delayed, no luggage, made me check my small bag when many, many others had much larger carry-ons, not even a bottle of water . . . I will not fly Discover Airlines again.
I was deceived on the Kayak site expecting a ticket, but instead finding a "standby" reservation. When I tried to change the ticket, I paid almost twice the price of the original ticket. Then, the airline refused to give me the reserved seat I had chosen and paid for. I think I deserve a refund for this leg of my trip because I was doubly charged and did not receive what I had paid for. I put in a complaint with Lufthansa because the ticket was sold originally sold as a flight they listed. Someone here needs to take responsibility.
Excellent service; they helped me reschedule so I can fly in an earlier flight
I had a good comfortable seat. There was nearly an hour delay. There was an accident with the champagne, but I was well compensated. These things happen sometimes.
Service and food were excellent. Incredibly friendly and competent staff. Flight was delayed over and hour and I had to run between terminals to get my connecting flight.