Find cheap flights from Detroit to Europe

Pros: "After we missed our flight, we were provided with terrible customer service."
Cons: "We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend."

Cons: "Cabin temperature was too warm"

Pros: "Flight arrived on time."
Cons: "Boarding was unnecessarily chaotic."

Pros: "Loved the amenities kit. The hostess was very nice and always helping with a smile."

Cons: "The are not nice at all"

Cons: "The online check in wasn’t possible so I wasn’t able to choose my seat."

Pros: "The staff went out of their way to make us comfortable as possible"

Pros: "Good Food. Polite treatment of Customers. Good Luggage allowance."

Pros: "THE CREW WAS VERY EFFICIENT AND COURTEOUS, EXCELLENT ENTERTAINMENT."
Cons: "RAN OUT OF MAIN DISH (ATLEAST ONE)"

Pros: "I liked the plane and the price."
Cons: "Boarding was crowded, hot, and disorganized in IST."

Pros: "I had only 70 minutes transfer time and had to spend almost all of that time standing in line to go through security after just arriving from another flight!! I ran to the gate and was the last person through before it closed. I asked about my two bags and was told they were accounted for. Hardly believing it but glad to at least have made it I boarded. When I arrived in Zurich, sure enough my bags arrived too! Was very pleasantly surprised!"
Cons: "Though no fault of Turkish Airlines, having to go through security after just getting off one flight was stressful even if it might have been necessary. Almost missed my flight. The security area is not properly designed for accomodating many people at one time and the officials (actually two cleaning personnel) who did not speak anything but Turkish were manning the entrance. Even when I showed them my boarding pass they just rudely shooed me away!"

Cons: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Pros: "The ground and flight crews were outstanding. Boarding was easy in Houston. I got to see the flight crew handle a medical emergency and saw that they were well prepared, efficient, and concerned. The food and entertainment were fine. I felt like the seat space was better than on British which I often use. I had an empty seat next to me however. I was impressed that the flight crew moved a taller gentleman to a premium (exit) seat to accommodate his extra tall stature. He didn't ask, but they wanted him to be comfortable."
Cons: "The airport in Istanbul is pretty manageable. They changed the gate on us twice for the connection, which meant a bit of walking. But the crowd was pretty manageable compared to LHR."

Pros: "Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!"

Pros: "Last my lagge"
Cons: "It should be connected fight with my other flight"

Pros: "Excellent respect of timing : check in , take off and landing and delivery of luggage. Crew professional and quicly available Connecting flight was possible thanks to respect of time. I have tried number of companies I can tell Turkish airline is committed to time and staff are well organised and professional."
Cons: "Seats were uncomfortable in this kind of plane. As we were doing a connecting flight we were also tired."

Pros: "They allowed me to change my flight for free because I could not get a visa to Turkey. Thanks!"

Pros: "The food is not bad, and the crew was good. The in flight entertainment selections were also good."
Cons: "The seats are too small to recline for someone who is about 185cm tall. I was not able to sleep, in spite of the late hour of the flight. Had a one hour layover in Istanbul, and the gates were at opposite sides of the crowded airport, which made the connection difficult."

Pros: "Loved the service, food and airplane itself."
Cons: "Istanbul airport is large and difficult to manage. Had to walk/run for about 20 minutes to get to my connecting flight."

Pros: "I landed SAW airport with another operator. Turkish airlines should have simply waited for me as my reservation with them starts in SAW airport. My previous operator sent my luggage to SAW as final destination, which means i have to cross passport control, collect my luggage and start the check-in process; given the time window between the flights, that was simply impossible. TURKISH AIRLINE's ground staff - transit team of SAW airport - Made it happen! I was requested just to wait, then they confirmed transferring the luggage and gave me respective tags! landed CDG - Paris to find my bag safe and sound :)"

Pros: "Went smoothly!"

Pros: "Smaller aircraft but better seats, comfortable"
Cons: "The air conditioner stopped working it was in incredibly hot on the aircraft cabin"

Cons: "no USB chargers!"

Pros: "I hated it"
Cons: "I am a non veg guy and during serving the foood they said ...they don't have Non veg meal ..I have to eat Veg only ..what the hell is this .. For water also ..I had to ask 3 times then they gave me when I request fourth time...it was terribly bad experience and I hated this trip."

Cons: "I was first seated next to the two largest people on the plane, a couple. There was hardly room for me in the seat. I had the aisle seat. I asked the flight attendant if I could be reseated and she said the plane was full and there were no open seats. She eventually found me a middle seat in the back of the plane, which was so cramped I could harpy move. For a 10 hours flight, not good. I have gold status on Star Alliance, which got me an upgrade from Bishkek to Istanbul, but didn't help on this flight."

Pros: "I liked everything in general . I had the assistance on time from the airport that you asked for me . I was asist from a person to abbord the plane and when I came to Paris and took me to get a taxi"
Cons: "Nothing"

Pros: "Food is excellent."

Cons: "Flight was canceled and I missed all subsequent connections"

Cons: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."

Pros: "Everything was good and smooth"
Cons: "When arriving to instabul. I had to go through security twice. Once to transfer to another gate which is fine and then right at the gate I had to go through security which was really weird. It made the flight delay thank god because I thought the plane would leave because the line was long and super slow"

Pros: "The entertainment did not work in the trasanlactic fly"

Pros: "see above"

Pros: "As usual on Turkish Airlines, the crew was very friendly and helpful."
Cons: "The entertainment system on the plane was not working. They woke people up to give us dinner at 1:00 am (Almaty time) and again for breakfast more than 2 hours before the flight ended. Let people sleep!!"

Pros: "the food is great, very good multimedia system"

Pros: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."
Cons: "all movies offer subtitles, can't turn off which some people might feel disturbing"

Pros: "Turkish Airlines has some of the best amenities of any airline: great meals (and often), clean planes, plus two free checked bags for flights between Middle East and USA."
Cons: "The plane was overbooked with MANY seats having been doubly assigned. After more than half an hour we were given a new seat assignment (in first class! Business class had already been filled with other double bookings!). They did their best to accommodate everyone though and the remainder of the flight was very pleasant."

Pros: "The food was amazing, and the seats were more comfortable than in other aircrafts."
Cons: "The boarding that took forever. We were standing for about an hour and the place wasn't even well ventilated for the amount of people were there"

Pros: "On time"
Cons: "Had to wait 1 week for the money to be unblocked which affected my vacation"

Pros: "The food and entertainment were great. The crew was good but..."
Cons: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."

Cons: "They left my bagage in Estambul"

Pros: "I loved being able to stay in Istanbul for a while. We had a great time during the layover, and the flight was incredible. The entertainment was top notch, and the food was as well. They had delicious olives and cheese on most meals, and the hot food had great use of tomatoes and umami to add taste to the meals. It has been a great experience traveling on Turkish Airlines, and I would suggest it for everyone."
Cons: "Leg room for the seats were a little tight."

Pros: "Food very good."
Cons: "I was told I had an aisle seat but it was not on the aisle. Why not tell the truth?"

Pros: "On time."
Cons: "Food. Leg room."

Pros: "I really enjoyed how comfortable they made everyone feel - no matter if the patron was flying first class or economy."
Cons: "Long flights are usually daunting but I feel that Turkish Airlines made enjoyable. There wasn't anything I didn't like."

Pros: "no individual tv screens. only 1 container of orange juice. BUT the stewards was really lovely when I told her I was allergic and made me a plate of fruit."

Pros: "Not much."
Cons: "Starting with the check-in process. It's the 21st century, people should be able to check in electronically. I was traveling with one other person. For whatever reason the seats were not next to eachother. Flying to Munich they were nice enough to look for seats next to eachother, to no avail. Not this time around. The check in line was horrendous, security was horrendous, and the gate process could not have been worse. The service was bad. Requests for water took 15+ minutes to be fulfilled. I also noticed there were not enough non-beef meals on the plane for those who requested with it. Then we landed and the nightmare...continued. Taxiing took 40 minutes. They brought us to three different gates before finally disembarking onto the Tarmac."

Pros: "Nothing"
Cons: "WOULD NOT TAKE TURKISH AIRLINES AGAIN IF MY LIFE DEPENDED ON IT. I took a flight from JFK to Tel Aviv, with a a layover in Istanbul. Turkish delayed my first flight by 2 hours, which caused me to miss my layover, and the next flight from Istanbul to Tel Aviv was not until the next day. They made me pay for a visa to get into Istanbul, took me to a hotel about 30 minutes from the airport, and then did not serve me any food for dinner. The Istanbul airport was a mess, the flight attendants and everyone working for the airline was EXTREMELY UNHELPFUL. Then on the return flight, they changed the time of my flight at the last minute, which caused me to almost miss it. On top of that, they lost my baggage and took a week to get it back. DO NOT EVER FLY TURKISH, YOU WILL REGRET IT."

Pros: "The fares were cheap and there was no mistaking we were in economy class: the seats were relatively uncomfortable, and the cabin seemed a bit out-of-date. BUT: for being economy class, legroom seemed above average. The food service was amazing, and cabin crew was incredibly attentive and friendly. I will absolutely look to fly Turkish Air in the future!"
Cons: "The worst part of the trip: other passengers. Some of them were pretty pushy and aggressive, while others had somewhat dubious standards of personal hygiene."

Pros: "A three hour flight and they gave us a very nice meal and beverage selection. Never happen in the U.S. unless you are flying first class, and even then they wouldn't exceed Turkish Airlines. When did you last have metal eating utensils with your meal..... if you even got a meal. Plus multi channel seat back entertainment on a three hour flight. I wish the U.S. would open domestic markets to foreign carriers."
Cons: "Really tight seats. Almost impossible to eat your meal."

Cons: "I didn't like putting two family on different seats far from each other"

Cons: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."

Cons: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Pros: "Lost my baggage"

Pros: "The choice of entertainment is huge"
Cons: "The fisical conditions are terrible. Seats so narrow and rows are so close, that you practically pooched into your neighbors, those that behind don't let you to recline your seat as then your seat is in their face. It looks like American Airlines hopes to exchange your reality with virtuality, but our bodies that we are for some reason taking with us on that itinerary - suffer."

Pros: "The employee at the checkin counter in Oslo set everything up for us regarding our wheelchair and walker. She was extremely helpful, knowledgeable and kind. She arranged for a pick up in Helsinki with the airport's crew. They helped us unload the plane and then had a personal accessible bus to take us from where we landed (outside of terminal) to the gate of our next departure. The crew were all extremely professional and efficient."
Cons: "The leg room is never enough on the long flights. The flight from Chicago to Helsinki at 10:00pm was not nearly as good as the flights from Oslo to Helsinki to Chicago. The crew was not as pleasant, the lights were not turned off until after 1:00 am and then turned on hours before the light "breakfast" was served."

Pros: "Friendly crew, modern and clean plane."
Cons: "After we landed the crew diacovet d that we had parked too far from the gate and needed to move the plane. Several passengers were anxious to deplane to connect to another flight and refused to sit down which caused further delays. The crew could have been more stern about passenger conduct as to make the process more efficient."

Pros: "The crew was friendly."
Cons: "The seats are cramped and the most uncomfortable I've ever sat on. An 8 hour red eye flight made it unbearable. The food is pretty terrible too. This is the last and only trip I'll be flying Finnair."

Pros: "All around great service and reliability"
Cons: "Alittle more seat spacing"

Cons: "They let us board before fixing an electrical problem causing major delay. They needed a new part and they thought they could jerryrig a repair!"

Cons: "It is ridiculous that they would not allow you to select a seat for free at check-in. There were many unoccupied seats, but some families with children were seated separately, so there was a lot of seat changing before the take off."

Pros: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."

Pros: "Airplane was pretty spacious and clean and it had all the amenities of a newer plane"

Pros: "Nothing"
Cons: "Small plane incredibly cramped for8 hour flight"

Pros: "Loved the flight attendance!! They were friendly, witty and flexible."
Cons: "Nothing"

Cons: "Even though we had booked this flight in September we were never able to choose a seat for this flight. We kept trying and the only way we could pick a seat months and weeks ahead was if we bought an upgrade. We had already spent over $1000 to fly to Paris each and did not want to buy an upgrade. We just wanted the assignment of a seat. When we got closer to the date we were told that we would get a seat assignment at check in. At check in we were told we would get a seat assignment at the airport. At the airport we were told we would get a seat assignment at the GATE! At the GATE the attendant had difficulty finding our seats and finally found them with the help of another attendant. This adding extreme stress to a trip that was planned in September and should have been a pleasureable experience. Our seats were not together and we then had to go on the plane and ask other travelers to change their seats in order to be near each other. This was not our job! We ended up near each other but not together. Then when we arrived in Paris we noticed that our suitcases had been tagged STAND BY!!!!!! We were glad that we did not see that at the Philadelphia airport because it would have added even more stress to a long anticipated pleasure trip to Paris. Next time we will make sure that the tickets we are purchasing (FINNAIR) have nothing to do with American Airlines."

Pros: "American Airlines flight didn't even have tvs, chairs were old and outdated. Not worth the price. Now days there are some standards that are expected"

Pros: "Two hours late leaving Miami. Just made my CDG connection with 2 minutes to spare thanks to faster delivery of luggage at CDG"

Pros: "comfortable seats, meal was better than expected, in flight entertainment was good"
Cons: "it's absurd to have to pay like $70 more for window seats"

Pros: "Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good."

Cons: "Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance"

Pros: "Flghr was operated by American Airline Flight was surbooked and I was lucky enough to be upgraded in business class Crew members were great, service excellent MK"

Pros: "Food, not crowded, small plane"
Cons: "No individual tvs"

Cons: "No in-flight entertainment and seats didn't recline well"

Pros: "American Airlines executive club checking and boarding is quite good in an always packed airport"
Cons: "Very old plane. Not a nice crew."

Pros: "old planes tight seat no entertainment late boarding"

Cons: "Very old plane No leg room No tv Grumpy crew Over an hour delayed"

Pros: "Fabulous crew, easy flight with just a few periods of chop - captain kept us well aware of what was happening at all times."
Cons: "Poor entertainment (no individual units on seats), and the 767-300 has almost no leg room in economy."

Pros: "I am not sure why when i bought my ticket on kayak just fly was the company I had to deal with. They are extortionist. They should be deleted from your website."
Cons: "Tried to change my flight, line got disconnected, when I called back the fees went from 500 to 1100 - they couldn't justify why. I will never use kayak again if these kind of people is who I have to deal with coupled with awful customer service they hung up on me three times."

Pros: "The boarding process was expedient and the food was ok and standard for these flights."
Cons: "I travel at least 1 week a month either to Europe, South America or across the United States. The Airplaine was extremely old and looked like it was not refurbished at all since the 90's. Unlike basically every other airline (including airlines from the developing world) the plane did not have a personal entertainment system which is rather vexing considering the flight is so long. The decoration of the plane looked old and worn. The crew were more interested in getting the job done quickly than properly."

Pros: "Crew was nice and boarding was on time"
Cons: "entertainment on the A330 is so sluggish people think the screen is not working correctly pushing harder and harder on the screen making it uncomfortable for the people in front of them. Food is as usual: Not very healthy and always the same."

Pros: "Crew was generally friendly. Leg room in coach was ok. The price was good."
Cons: "Kayak sent misleading check in announcements. Namely, telling us to check in with Finnair, where it would not let us check in on line and no one answered the phone. We ultimately checked in with American, which was operating the flight. Not a customer friendly process. American should be embarrassed to serve meals. We think people will eat the gruel because they paid for it. No choice of entertainment. How 1990s. If this is the new American Airlines Lord help us."

Pros: "The crew was friendly and very accommodating. Inflight entertainment had many choices, had a wonderful relaxing time. The food was not too good but then again it's airplane food. Overall, recommend the experience."

Pros: "On time departure and early arrival"
Cons: "Was not Finnair but American Airlines operated flight, so cramped, no personal entertainment system, sub charger, etc. Would have been great if this was 1996 and not 2016."

Pros: "I did not like anything about this trip."
Cons: "Our flight from Chicago to Paris was managed by Finnair, but flown through American Airlines. This was the second disappointing flight on American Airlines. Our first flight was repeatedly delayed over three hours and then canceled. Everyone had to take a new flight the next day on the same plane which was scheduled to be fixed that morning prior to departure. We boarded the plane 45 minutes late and then were informed that the part needed to fix the plan had just cleared customs. After another hour of waiting on the plane, we taxied to the runway and the returned to the gate because another part needed to be fixed on the plane. We waited another hour and a half on the plane before finally taking off. Upon our arrival at Chicago O'Hare, we waited on the tarmac for 30 minutes before the ground crew parked our plane. Which brings me to this flight from Chicago O'Hare to Charles de Gaulle in Paris. Our flight was delayed for maintenance repeatedly for 2 hours and then a new plane had to be brought over. By the time we boarded we were almost four hours behind schedule due to a logbook problem once we boarded the new plane. The plane itself was small - the size of a domestic flight - and VERY cramped. On both of the flights we had no TVs in the headrest. This is something that I have always had in economy class on international flights. It was by far the most uncomfortable flight I have ever been on. Because of the delay, we had to reschedule one of our two connecting flights. I was assured that our bags would still arrive at our final destination. When we finally reached our final destination, we found out that our bags had been lost along the way - most likely because of the flight being rescheduled."

Pros: "Staff was kind, flight itself generally went smoothly. The boarding process itself went fairly quickly, and I was able to disembark within minutes of landing."
Cons: "This Finnair flight was operated by American Airlines, but American Airlines did not notify me about the change in flight number until I called in a panic the night before because I was unable to check in. The plane was nearly 2 hours late departing from Chicago O'Hare with no explanation given. 1hr and 45 minutes is a long time to sit without going anywhere. Food was incredibly uninspiring and the staff was kind, but generally seemed distracted. I asked for a beverage at one point, but the flight attendant was too busy trying to get the passenger next to me who was passed out on sleeping pills to put the window shade down to give it to me. American Airlines is one of the only carriers left that has not upgraded to individual entertainment units for transatlantic flights and so the entertainment was like something straight out of Mad Men. Probably my worst flying experience to date."

Pros: "The flight itself was very good. The food is descent and there are good selection of movies."
Cons: "My bag was left in London during my connection and arrived in Denver the next day. From what I understand once my bag arrived it was handed off to a third party delivery company. I am not sure how to complain to this company, maybe British Airways has a way to do it since they hired them. My bag must have arrived around 3:30pm in Denver. I got a text at 5pm that my bag was being delivered, which is fine so far. I did not hear before 10pm from the delivery guy about an estimated delivery time of my luggage, at that point he said he would show up around midnight. He eventually arrived at 3am. I don't know how the delivery company plans their deliveries but this is rather unacceptable. Unfortunately, this is not the first time this happens to me. Do they really always expect people to stay up until 3am the day after an international flight to get their luggage that was mis-handled by the airline.... I'd rather just drive to the airport myself the next day to get my suitcase myself."

Cons: "International flight delayed 2 hours for multiple mechanical issues. 45 minutes before boarding, we were given a $20 voucher for food and drink (which we couldn't spend on snacks, just big meals, which was undesirable so late at night). Flight itself played Mission Impossible 4, then a kid's cartoon, then nothing the remaining 5 hours. Very uncomfortable for those who can't sleep on planes."

Cons: "We waited for 3 1/2 hours in the plane before taking off. We ended up landing with a 3-hour delay."

Pros: "Aircraft was so old.Paying $1,000 for that, when any other airline uses decent aircrafts, is just unacceptable."

Cons: "no food on the first flight no private tv they tell you can have wi fi entertainment but you have to pay for it the staff was rude tell also told me my cary on luggage could not be taken on board because there was no more space so i had to cary all my things for two flights but once i came in into the plane there was plenty of space. the seats had a very low head rest"

Cons: "Delayed 5+ hours. Aircraft was changed to a smaller plane than we booked."

Pros: "other than that, the flight was fine. did not sample the food"

Pros: "the crew was good and helpful. They should be paid more."
Cons: "ALL my print outs say FINNAIR, your asking about my FINNAIR flight, all says FINNAIR, so I go to the airport and wait 30 precious minutes at the FINNAIR counter to check in ( there was no self check in computers) only to be told Ah, you are not on FINNAIR, you are on American and must go to the American counter. I was given my itinerary back and rushed to American and began to self check in only to realize in the rush the woman had not given me back my passport. So, I rushed back to get it, loosing more time, only to find she had given it to another agent at another American counter but not at the check in area, and it took more time to find out who had my passport. I made my flight, but if ALL says FINNAIR, how am I supposed to know that I should instead be looking at fine print to discover which airline I am actually flying on and waste time!!!!!!! It should state CLEARLY that I need to check in at the American counter. In flight entertainment was really poor in comparison to other airlines on international flights."

Pros: "Good footroom in Main Cabin Extra."
Cons: "Delayed 5 hours. No power or individual VOD at seat."

Pros: "I had tsa which started the trip in a wonderful way! On time. Captain seemed nice and competent. The crew nice too."
Cons: "I flew American not finnair. Very confusing. I paid 65$ for a better seat. It was further forward but not worth the money and the others around me I don't think they paid extra. No movies. Couldn't see the screen."

Cons: "Small seats and no in-seat entertainment."

Pros: "The flight did get us there."
Cons: "This flight had about 6 different airlines listed. I was supposedly flying Finnair. Make no mistake, this was an American Airlines flight. On an old plane with crummy entertainment, uninspired food, and uncomfortable seats. But we did get here."

Pros: "Nothing"
Cons: "Sat on Tarmac for 1.5 hours. Apparently something was wrong with the plane. And then we waited for a mani tenancy log to get signed. Typical American Airlines garbage."

Cons: "Why is it called fin air??? It was and is American Airlines"

Cons: "Our luggage has not as yet arrived."

Pros: "Nice and confortable flight, which is rare now days.."
Cons: "Small.seats, could be a bit bigger.."

Pros: "Seating space was good, not cramped. Boarding was well organized."
Cons: "No snack, even pretzels, with beverage service."

Cons: "They had 5 flights departing within 15 minutes all leaving from the same gate area. It was a zoo! No one could get to their gate. Our flight left late. I'm sure the others did too! Icelandair doesn't serve any food; not even peanuts!"

Cons: "Horrible service, no complimentary snacks or food, chairs are very uncomfortable."

Pros: "Plus my new suitcase was damaged line it was dragged on the street and beat up I will follow up to get them to pay for my luggage"
Cons: "Never fly that airline again"

Pros: "The bigger more comfortable seats on this flight were so nice. The complimentary beverage and food was nice also."
Cons: "Boarding from the tarmack and having to carry our bags up many stairs to get on the plane! Not so nice when you are an elderly person."

Cons: "The aircraft was too small- was kicked off the flight and rebooked for a different airline hours later"

Pros: "I commend your overcoming difficulties. As a former military officer, I admire the way the ground crew and everyone else involved reacted to adversity. There was a gate change, PA systems did not work, buses had to be arranged, luggage had to be hustled from late flights to waiting flights. All of this was accomplished. I caught my flight to Washington IAD and both of my bags arrived. I know that you receive a lot of criticism from passengers when things go wrong. In contrast, I'd like to praise you for what you did when things went wrong. Well done!"
Cons: "The only reason that i gave your food an "good" is because I did not have any of it. But the beverage services were timely."

Pros: "I wish there were small snacks free of charge."

Pros: "Crews"
Cons: "Not serving food for free on international flights !"

Pros: "Staff"
Cons: "Airport in Iceland cannot accommodate the number of passengers that fly through there. Long lines, no seats, standing for hours. I won't fly Icelandic air through Rejikyvik again. Also the plane departing from IAD to Iceland was old and uncomfortable. Overall, I feel that I had to run the gauntlet of discomfort and tedium before I could actually enjoy my trip----as if the suffering was part of the package. This airport impacts the flight itself. Now we are supposed to accept an hours delay without apology as if that's ok. Standing in line at the airport for two hours in Iceland just makes me commit to traveling less and becoming more selective in my choice of airlines."

Pros: "Excellent selection of Icelandic films!"

Pros: "Like boarding from back to front. Enjoyed my hot tea. Seats are both wide enough and with enough leg room for a rather long legged person. Flight was basically on time."
Cons: "Would have appreciated being able to recline a bit more - but not serious. Would appreciate a little snack with my drink."

Pros: "This flight was on time with no issues."

Pros: "Kids get activities and a special meal box. Flight attendants were helpful in making our row restful for my kids to sleep. Nicer flight than I expected."
Cons: "Nothing - would fly again!"

Pros: "Very nice to my guitar. Not distracted by large amounts of televisions."
Cons: "Broken luggage upon landing in Paris. One handle missing and the second broken. KEF is small and narrow and has very expensive food and drink."

Pros: "The price was right. Lots of entertainment options. Amenity kit was nice. Staff/crew very pleasant."
Cons: "Seats were not as comfortable as business class seats on other airlines I have flown."

Pros: "The seats were comfortable and not as cramped as other airlines. I wasn't prepared for the exchange rate, the cost of food purchased on the plane showed up as dollars on my debit card account."

Pros: "I really appreciated the USB port built into the seat so I could charge my gadgets. The flight wasn't packed so I didn't feel claustrophobic. It was a fantastic experience there and back."

Pros: "Non stop great service"
Cons: "Nothing"

Pros: "Adequate space around seat; movies"
Cons: "Flight delayed >hour with passengers already on plane which made being on a 7+ hour flight even longer; terminal at Reykjavik was very crowded without adequate seating; food very expensive and long lines."

Pros: "Enjoyed travel videos about Iceland that you could watch before arriving."

Pros: "They were kind staff"
Cons: "My head jack was broken.... I had to hold it the entire time for it to work"

Pros: "Short transit. Although the first leg of my flight was delayed by more than 1h 30 minutes, they arranged for quick transfers at Reykjavik airport and we arrived almost on time at final destination."
Cons: "No free food is served on board so make sure to bring your own food or be prepared to buy your meal on board (they don't accept cash, only bank/credit cards)."

Pros: "Customer service was amazing. Always smiling and making sure I had everything I needed for a comfortable flight"
Cons: "Lost my luggage on my arrival to Germany. It was however delivered to my place of stay two days later which was fast!"

Pros: "2 free checked bags, nice flight attendants"

Pros: "Price"
Cons: "Minimal leg room"

Pros: "Clean"
Cons: "Delayed an hour"

Pros: "The entertainment on the seat computer is excellent - lots of choices."
Cons: "This is a fairly short flight, but, as usual, the leg room is insufficient, and I'm only five feet. I felt bad for my six foot husband."

Pros: "Friendly staff, clean aircraft. Was very pleasantly surprised at how organized, clean, and neat things were. Will definitely be flying Icelandair again and will recommend to others. Also planning a trip to Iceland because it was just that great!"
Cons: "Terminal seating was limited but I believe they are renovating or under construction to address this issue. Was not that big of a deal to me or my boyfriend because we had been sitting for hours anyway. We just made ourselves comfortable on the floor."

Pros: "Friendly crew, nice aircraft, enjoyable entertainment options. Overall a nice experience."
Cons: "Food was only available by purchase."

Pros: "Very easy and phenomenal time."

Pros: "Easy booking, checkin and boarding process. Overall a smooth experience."
Cons: "The seats were not of the typical comfort level that I have had on other international flights. It felt more like a longer-than-usual domestic flight."

Pros: "Friendly crew Entertainment system at each seat Good price"

Pros: "Entertainment. Very comfortable leg room. Professional and friendly crew. I liked the free bottle of water when boarding."
Cons: "Everybody boards at once. Just need to get first in line. No charge for checked bags."

Pros: "I LOVED the lights on the ceiling intended to feel like aurora. So beautiful to look at."
Cons: "The TV for my seat was broken. (touching the screen had no effect). So I could not watch a movie."

Pros: "pillow, blanket, bottled water were all standard service which most airlines do not offer. friendly and professional staff. great movie options on tv."

Cons: "They should at least give some snake"

Pros: "My original seat was next to a woman with a baby so the flight crew asked if I would like to change to another seat so the mom could spread out with the baby."
Cons: "The plane was 30 minutes late taking off which caused me to have to run a long ways to be able to catch my connecting flight. I am 73 years old and this was not pleasant to say the least. Would like the airline to schedule more than 45 minutes to change planes in case the first flight takes off later than scheduled."

Pros: "I mostly slept on my way out to Keflavik, but stayed up on the way back to Boston. Boarding was better in Boston; they called for rows there. There's a USB port at the seats, making phone charging easy, and there was a good entertainment selection (I watched an 80's classic and a documentary on Icelandic foxes!). The cabin crew was very nice, all smiles, and came by frequently. My negative section will say that my luggage was lost, but they had it delivered back to my hotel about twelve hours later (that same night!), so it didn't affect my trip at all."
Cons: "Boarding at KEF was just a mass of people boarding the plane at once, making the cabin become a Lord of the Flies scenario with people blocking rows to get luggage in the overhead. My luggage was left behind in Boston (I've never lost luggage before!), but they were very helpful at the baggage counter. The seats recline quite a bit which I'm putting under negative because it's ludicrous that seats recline at all in airplanes. We're already packed in there so tight you can barely breath and people think it's fine to just take up more of your limited space."

Pros: "It was a treat to have a whole row of seats to myself from London to Reykjavik. Would have been nicer to have that space from Reykjavik to Denver, but I know that you need to fly full of passengers. The internet connection in the Reykjavik airport was good; better than in LGW."
Cons: "It's a mess at the Reykjavik airport while they are remodeling! Not nearly enough seating is provided for waiting passengers. Having to board and unload outside is also difficult for older passengers especially. It will be good when you no longer have to bus folks from the plane to the airport and back."

Pros: "I needed assistance with a wheel chair, which I had never needed before... How wonderful everyone was..."

Pros: "Crew was so nice"
Cons: "There were very little gluten free options to buy for food"

Pros: "Nothing"
Cons: "Complete and utter chaos at the boarding process. No effort to board by rows or in any order. People pushing and shoving to get to the front of the line to board first. One single person checking boarding passes/passports at the gate. Horrible experience. Minimal leg room in coach class. Flight attendants did not seem to be happy about being on the flight and provided minimal service without a smile. The temperature on the fight was ridiculously hot - I've never been on a plane where it was so warm in the cabin."

Pros: "on time Stay over option staff friendliness reasonable price bottled water on embarkation"
Cons: "seats were very uncomfortable. very basic amenities"

Pros: "The bottled water upon boarding. The entertainment pods with USB charging. The friendly and classy stewards."
Cons: "Boarding procedure at KEF is very crowded and chaotic, as 5 international flights departed within 15 minutes of each other, at 5 consecutive gates."

Pros: "Entertainment choices had a great variety to select from. I appreciate the small bottle of water."
Cons: "It was so hot!! The temperature was unbearable. You're so sweaty and the air was so thick and hot that it makes you feel claustrophobic with an asthma attack."

Pros: "Well organized. very pleasant."

Pros: "Nothing"
Cons: "Flight was cancelled & no alternative flight was offered. Had to spend $350 more for a last minute flight & lost a day's vacation"

Pros: "Good seat"
Cons: "Free food"

Cons: "Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good"

Cons: "Best flight and touch down ever."

Cons: "Hard to get over having to recheck our luggage"

Pros: "New plane."
Cons: "Plane was late to arrive so we were delayed about 30 min. However we had sufficient notice from BA and KAYAK regarding the changes."

Cons: "We couldn’t get on the flight. We arrived late because of an earlier flight but were at the ticket area before this flight even started boarding. Our boarding passes would not print at our departure location and I wasn’t able to check in online for it because it kept linking to the American Airlines website for checkin. We tried to print our boarding passes at the kiosks but it said we needed to seek assistance. We were misdirected to the ticketing/rebooking line which we sat in and watched the board change to boarding and later gate closing. There were only two agents at the desk helping the completely full queue. We were told that our reservation was apparently already changed to a later flight for some reason. Being delayed seven hours is a great way to start a honeymoon off."

Pros: "Ease of boarding"
Cons: "Nothing"

Pros: "It was a short flight"
Cons: "There is a charge for beverage service."

Pros: "Boarding efficient, take off on time, flight smooth, crew professional."

Pros: "On time and smooth flight."
Cons: "We were packed in like sardines. There were no plugs to charge devices."

Pros: "Not yet done."
Cons: "My American partner's passport expires 2 months after our return to the US. Unfortunately, the French issued a year ago the following rule: to enter France, the foreign passport must not expire at least 3 months after the return date. British Airways let us fly to London, explaining this to us, how it would be on us if there were problems further down, and that we would have to get our luggage in London. We chose to fly thinking it would be OK, we had listened to an online person who had had the same problem and the French later told him they would have let him in, also I am myself a dual citizen of France and the US, plus I am autistic, an invisible disability (in my case) that makes it impossible for me to travel alone. I usually do not even say it since not much is understood -by those who do not have it- on how to accommodate it However in London BA did not allow my partner to go on. Due to the fact yesterday was Easter Monday, the American consulate in London was closed. We have spent the night in a nearby motel and now, the next day, I am waiting alone back at the airport with our 2 large suitcases while my partner is at the American consulate. We are poor, do not have phone, currency or charger for England, and I do not do well with stress, so it is difficult. Now we cannot easily reach one another. We hope to be able to fly on a standby basis (that's what BA told us we could hopefully do) later today. Sorry for this long letter, I hope it does not bore whoever reads it (if it is even read :). Anne-Laure"

Pros: "Arriving in Paris"
Cons: "They have a fare that does not charge for Regular Bags....we booked it unknown toy us assuming we each could take a regular bag for no charge....well we have ended up paying an extra 400+ pounds for our bags to go each way to Paris and it has ruined our first time to Paris. The fare online was foreign to us and deceitful being from the US in every way. No one could even work with us or was willing to make a decision but everyone seemed to agree while still charging. No more British Airways Deceipt!"

Pros: "The trip was short flight and on time"

Cons: "No complimentary drinks, not even water."

Cons: "30 minute delay. No boarding announcements except for "final call - doors closing in 2 minutes""

Pros: "Nothing!"
Cons: "2 of 3 luggage kissed transfer at Heathrow to the Paris flight despite 2:30 hrs layover and arrived on next flight 4 hrs later"

Cons: "We had to go back to philadelphia after flying for 2.5hoyrs, landing at Bangor, waiting for the maintenance team to figure out the problem. We then had to wait for another flight for 4h before being able to go to paris.."

Pros: "The flight was very good. Friendly crew, and barely half full so room to spread out. No good or entertainment (just a pond-hopper to Paris)."
Cons: "We sat waiting for takeoff for 45+ minutes. I slept for most of that, but woke up to us taxiing for takeoff (instead of landing as I had expected)."

Cons: "My main issue is that I wasn't adequately informed that it was a codeshare and that I could choose my seats ahead of time"

Cons: "Distances between terminal at Paris (CDG) gave me troubles for next flight."

Cons: "We booked online with a major travel booking site and got Much chaper seats than aa offered. However, they wouldnt assign us a seat until at the airport; what a hassle."

Cons: "It has been a week and British airways still hasn't delivered my suitcase."

Pros: "Good food Welcoming and friendly flight attendants Amazing selection of movies, TV shows, games Excellent customer service Comfy seats with ample legroom"
Cons: "My seat did not recline at all. When notifying the flight attendants during the meal/beverage service, they said they would note down my seat. However, nobody ever gave me any assurances that they would really inform maintenance to resolve the problem. Half way through the flight, my screen froze. Nothing would start it up again. After waking up hours later, I informed the flight attendant and she was able to reset/restart my screen individually. Everything worked perfectly afterwards"

Pros: "Comfortable seating"

Pros: "No complimentary food or drink London to Paris"

Pros: "We appreciated the friendliness of the male Flighr Attendant during the boarding process."
Cons: "The landing announcement by the female Flight Attendant was inaudible (too close to the microphone?), and very uninspiring especially for tourists who were landing in wonderful Paris(!!!!!!!) from a 20-hour travel day. Wow."

Cons: "The flight took off and 30 minutes into the flight to Paris, we were returned to Chicago for an unexplained mechanical problem. After 5 hrs delay, the flight was cancelled. I had to run to another desk for help and was rebooked on an Air France flight but did not receive miles for either BA or AF. Completely unprofessional and chaotic. Miserable to say the least because I missed the wedding that I was flying to, the only reason I flew there!"

Pros: "The crew was great!"
Cons: "There was no entertainment and that is a must on any transatlantic flight"

Cons: "British Airways didn't have my leg of this flight (London to Paris) as part of original checkin from Austin to London. As a result I stood in Customer relations line for 90 minutes, missed my flight, and was separated from other member in my travel party who didn't experience same problem and we were both on same booking confirmation"

Cons: "Lost my luggage and failed to deliver my luggage on time. I had to go out of my way to buy everything again."

Pros: "Food"
Cons: "Nothing"

Pros: "My flight boarded easily,left on time."
Cons: "The food. Portions were made for a child. Nasty tasting. The ideal was throw gravy on it and it will taste alright. There's no effort at all. Asked stewardness. Twice for water and never got it."

Pros: "we got on the plane fast,"
Cons: "Flight was 2 hours delay leaving plaen was old and the seats were in rough shape"

Pros: "Nothing"
Cons: "Flight delayed multiple hours. Sat on Tarmac for 2 hours. Baggage lost for two days. Worst experience flying ever."

Pros: "Saved 5 hours by being changed to a non-stop for the same fee."
Cons: "Working with Iberia to get accessible seating took ten irritating phone calls."

Pros: "got there alive"
Cons: "booked British Airways, got American Airlines. I didnt want American airlines. I would have booked American Airlines if I wanted American airways. there was no indication that the flight would be operated by any other than British air until I got to the check counter at British airways, and they sent me to the excruciatingly long check in line for American."

Pros: "That it got to my destination, eventually."
Cons: "The co-flight wasn't made clear to me. This was an American Airlines flight as is my return. Beyond the brand and gate confusion that resulted from this, the flight was delayed a couple hours and the plane looked like it hadn't been refurbished since the 70s."

Pros: "The customer service people were very helpful after we missed our flight but it would have been better if they were proactive in helping passengers who had limited time to get to their transfer gates."
Cons: "Reactive rather than proactive staff ... They should have informed us of a fast track lane if there were any but too many were standing around not helping. But the system was terrible ... Maybe it was just that particular day."

Cons: "The seats have zero leg room, it was quite uncomfortable."

Pros: "Good choice of entertainment."
Cons: "Thd boarding was delayed. The food was terrible. Thd breakfast was barely edible. For such a long flight, our flight attendant didn't even check on us after serving the meal and appeared bothered to even be there. In all fairness this was an AA flight not British Airways."

Cons: "I booked a british airways flight and found myself boarding a partner company plane of American Airline with not personal screens, with a very chaotic boarding and had a 40 minute delay."

Pros: "Arrived at my destination"
Cons: "Bought British Air tickets, got their partner airline American Air flight instead and didn't know of this switch until after purchase. Very rude! Crappy old plane, departed late, crappy food, mediocre service. I wanted British Air specifically as they are good in these areas."

Pros: "We landed safely in Paris. Crew were nicer than the one from SFO TO LONDON"
Cons: "Seat not comfortable."

Pros: "Crew was friendly and helpful. Flight smooth."
Cons: "Selecting seats was impossible because it was a British Airways flight operated by American Airlines - when I selected change seats on BA site it would send me to AA.com and when I tried selecting seats there it sent me to BA.com and on it went circles. I was finally able to select seats at the airport. Flight would have also been better if on demand entertainment was available at each seat in coach like newer planes."

Pros: "Direct airline"
Cons: "Delay, as usual on this rout because the airplane is too old and always have michanical problems From the inside it looks too old"

Pros: "Comfortable, food was good. The crew was nice."
Cons: "Delayed 2 hours, in-flight entertainment and wi-fi did not function which is tough for a 9 hour flight."

Pros: "There were free snacks. Not much, but since free snacks are almost non-existent on flights in the US,, something is better than nothing."

Cons: "We were delayed 3 hours which is frustrating. The plane was an older model with small seats, no individual TVs, poor food ( to be truthful, the food was typical airline food.)."

Pros: "Arrived ahead of schedule"

Pros: "Normal flight."

Pros: "The flight crew were very friendlly and accommodating. The landing in Paris was the smoothest I've ever had."
Cons: "The guy sitting next to us. He was very messy with his own airport-bought food all over the floor. And very restless and up and down the entire flight."

Pros: "Dinner and boarding"
Cons: "Seats, noise and kids running, walking and CRAWLING in the aisles and lack of wifi and entertainment that I can choose, Also, the bathrooms ran out of paper and the crew was not attentive. They didn't do anything about the kids disruptive behavior and extremely load talking (reciting abc and counting). I asked if they could talk to the parents and they said no, the beverage service was not good as I couldn't get more water and the seats were awful! Why wasnt the wifi working? even if it worked I'd have to purchase it even tho it was an international flight. I will not fly American Airlines again!"

Cons: "Didn’t like how old the plane was. Didn’t have any entertainment, and food was bad. Seats were not very comfortable and not much leg room."

Pros: "Calm flight that was ahead of schedule"
Cons: "One surly flight attendant. No enough chance to sleep"

Pros: "the movies selection was quite nice"
Cons: "I have to run to get to my connection flight"

Pros: "Staff were nice and courteous."
Cons: "The plane was very old and didn't have entertainment for a 7 hour international flight. Seems like AA is stuck in the past."

Pros: "The crew was pleasant and it was nice to have a complimentary meal and wine. We landed very early."
Cons: "This plane has not been updated since before I was born. The seats were extremely uncomfortable and there was no in seat entertainment, just overhead screens. I was never able to get the WiFi to work. There were no power outlets, and we were never offered headphones, eye masks or ear plugs. I expected more from American since our 2hr flight from Orlando to JFK had working WiFi, power outlets and in-seat video monitors."

Pros: "The plane departed and arrived as scheduled. Flight attendants weee courteous and responsive."
Cons: "I was cramped in Seat B."

Pros: "American Airlines Crew, friendly and personable"
Cons: "N/A"

Pros: "The flight boarded a little late but arrived on time. Crew was pleasant and efficient. Many good movies to watch on the individual screens."
Cons: "The usual crowding in coach class."

Pros: "The crew was professional and friendly"
Cons: "No individual movie screen. Entertainment bad for an international flight. I paid for selected seats but did not receive, instead our family was scattered about the plane."

Cons: "It wasn't a FinnAir flight! After looking everywhere and nobody could find records. It finally came up on American Airlines. Bad communication!"

Cons: "Check in at Paris took 2 hours to get through passport control and baggage pick up."

Pros: "Crew are saving a bad experience"
Cons: "Space are laughable Food is bad If I have a choice, I'll not take an american airlines for any international travel"

Pros: "The flight crew was professional, friendly and competent. They served the dinner as early in the flight as possible."
Cons: "This was a plane with central screens along the aisle, and the airline chose to broadcast a sci-fi action movie with almost constant flashing blue light, and violent action scenes. This was first of all a movie that many people, including me, would never choose to watch, but since it was on the aisle screens there was no getting away from it. It was also unsuitable for children, even without sound. But mainly, I object to the showing of any film in that situation - only aisle screens available, and on a night flight where most of the passengers are trying to sleep. I was awakened several times by the flashing lights. Other things: one of the bathrooms was not very clean, and the plane felt like the usual cattlecar, with just 3 seats on each side of the aisle, which is unusual and unpleasant for a transatlantic flight."

Pros: "I loved the delay."
Cons: "Sits are very tight."

Pros: "Airline crew was good. Attendant was appreciative for my daughter translating for her. There were two passengers who did not speak English. One spoke french and the other Spanish. The food provided was tasty."
Cons: "Seats very uncomfortable, not enough leg room, too small ( I am a smaller person.). Did not like that could not reserve seats in advance without paying $50. Spent almost an hour with agent to get two bags checked for free. Iberia flight operated by American allowed two free bags. Agent took awhile to discover this was correct then she got locked out system. There was no regard that we had a flight to catch. No individual TV's."

Pros: "Since air travel holds little charm for those of us who ride in economy class, my expectations are pretty low. The crew was polite and there were no delays."
Cons: "The food was typically low quality."

Pros: "staff was amazing, entertainment great, dasani sparkling lime water tasty, very clean and reasonably comfortable"
Cons: "the breakfast was made of 90% sugar - this was very disappointing."

Pros: "Easy and safe flight to destination. Not meant to be a 5 star hotel."

Pros: "Got to Paris. Crew was nice."
Cons: "Very tight seats that had minimal room to sleep. My knees hit the seat in front of me when sitting upright"

Cons: "FLIGHT DELAYED 3 hours, miserable uncomfortable plane- awful wines (grape juice) and not entertainment in flight-"

Pros: "Good service from crew members"
Cons: "The flight was delayed for 2 hours"

Cons: "This is our honeymoon! Every single blessed thing you sent said British Airways, but it was really American. Ended up at wrong terminal. Staff uncaring, plane cramped, seat reservation not honored. The worst. You will be getting a letter on your deceptive practices and I am going to bury you on social media. Kevin Howard"

Pros: "Crew was nice"

Cons: "One hour late"

Cons: "Could not buy snacks"

Cons: "These 767's should be retired. I can get a better flying experience being jammed into a Jet Blue flight to Florida than this. And that costs 1/4 of the price."

Pros: "The plane and facilities were all very nice."
Cons: "Requested a raw vegetarian meal when prompted but message was not delivered to airline evidently. Flight attendant did not attempt to find alternate meal and implied we had not followed proper directions."

Pros: "The flight was very smooth and the crew was so friendly!"
Cons: "It was an older plane and it felt a bit cramped."

Pros: "I did not have a seat! Waiting for people to give up their seats!"

Pros: "Food. There was dinner (and wine) and breakfast. Check-in was quick, flight departure was on time."

Pros: "Crew was excellent and live tv options"
Cons: "Temperature on flight was freezing cold!"

Pros: "1. Let me check in online but NOT my wife ... we are both Advantage Gold & TSA pre .... wasted 2 hours on the phone with idiots in their Manila call center 2. An ancient plane, cramped seating, wretched food. 3. An hour late departing JFK & arriving CDG so right in the middle of Paris rush hour !!"

Pros: "Wine"
Cons: "No tv's for such a long flight. One tv on the ceiling every so often does not qualify for entertainment.. flight was delayed for 3 hours. Never American Airlines again"

Cons: "Flight left 4 hours late"

Pros: "On time start and finish. All but one of the crew were pleasant. One was a bit imperious and seeming overwtought."
Cons: "The 9 hour international leg of our flight was very, very uncomfortable. I'm 6'2", not a freak, and my legs were jammed against the seat frame in front on this new dreamliner Legroom AND seat width both markedly less than the short haul Airbus on our fist leg. To get one of the last 'extra room' seats would have been 179.00...rediculous. This was abuse."

Cons: "Flight cancelled American Airlines aircraft old 30+ years No AC No entertainment"

Cons: "No wifi or any video"

Pros: "The crew for the most part were friendly. Boarding was easy enough"
Cons: "The one thing that stood out was that the flight attendants weren't offering water outside of the regular beverage service. I've never been on an international flight where there wasn't almost a constant flow of water. I was so parched after 8 hours. It seemed unusual. Also the seats are so small. I'm only 130 and 5'7" and it was a tough ride"

Pros: "Staff was professional. Beverages were plentiful. The quality of the wine was actually quite good."
Cons: "Not enough toilets for the number of passengers."

Pros: "The American Air crew was great very attentive and they pass out free drinks"
Cons: "The 787 is tight and when the fight is 7 plus hours it tends to ware on you"

Pros: "Plane was brand new. Nice to flight in a plane like this"
Cons: "Unexpected changes in the boarding gate, not clearly notified"

Pros: "All the movies"
Cons: "Legroom"

Pros: "Comfort"
Cons: "Nothing at all"

Pros: "Flight crew was excellent."
Cons: "Crappy old plane. No individual tvs. Offered entertainment was truly awful."

Pros: "Price, boarding process and seats were good"
Cons: "Crew was border line rude, and for sure neither attentive nor pleasant, food was really really bad."

Pros: "Timing and transit time was excellent"

Cons: "Food was horribe and no dedicated tv per seat"

Pros: "Efficient. Got to destination on time."
Cons: "My tv screen was not working. I asked four times to see if it could be fixed. Crew could have cared less. Crew seemed a bit rude overall."