Daily cleaning, installation of cabin HEPA filters on flights from Detroit Metropolitan Wayne County to Belgium
|January||Best time to beat the crowds with an average 4% drop in price.|
|July||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$1,001||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 45m
The Belgian Government has prohibited all non-essential travel to and from Belgium from January 27 to March 1. Certain exemptions apply for urgent family or professional reasons. Further details are on the Belgian Government Coronavirus website (in French) Belgium has restricted the entry of all travelers who are not arriving from EEA Member States or Switzerland.
Travelers entering Belgium will be required to self-isolate for 14 days on arrival.
From January 1, UK nationals are no longer classified as EU/EEA nationals and will not be allowed entry to Belgium. Essential travel is still permitted. These restrictions do not apply to UK nationals who are legally resident in Belgium. They will be allowed to re-enter the country, but will need to present proof of residency.
Travelers arriving from Australia, Japan, South Korea, New Zealand, Rwanda, Singapore, Thailand or Uruguay are also allowed to enter Belgium.
Diplomats, humanitarian aid workers, and military personnel may enter the country. Nationals of Andorra, Monaco, Montenegro, North Macedonia, San Marino, Serbia and Vatican City may enter Belgium with proof of connection travel to their home country.
All travelers must fill in a Passenger Locator Form 48 hours to their arrival.
Travelers must present a medical certificate with a negative COVID-19 PCR test result issued within 72 hours prior to their departure. Children under the age of 12 and residents of Belgium are exempt from presenting a COVID-19 PCR-RT test result.
From December 25, travelers arriving from the UK must present a valid medical certificate with a negative COVID-19 PCR test result issued within 48 hours prior to arrival.
Belgium has created a 'traffic light' system to track countries and regions which are experiencing high incidence rates of COVID-19. All Travelers from "red zones" will be required to self-isolate for 7 days after arrival, while those entering Belgium from "orange" regions are asked to be vigilant. The updated list of regions can be found on this site (in French).
Residents returning from a red zone and staying there for more than 48 hours must undergo a mandatory test on day 1 and day 7 of quarantine. As from January 2, passengers will receive a text message upon their return with which they can register at a test center. The testing capacity at Brussels Airport will be further expanded to allow incoming travelers to be tested voluntarily upon arrival. Test capacity is being developed at Charleroi Airport and at Brussels-Midi station.
Travelers arriving from the UK, South Africa, and South America are subject to a 10-day self-isolation on arrival and must take a COVID-19 test on entry as well as on day 7 after arrival.
There are currently 750,188 active cases of COVID-19 diagnosed in BE and 22,106 deaths as of Mar 2 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Belgium.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Belgium is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Belgium with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Belgium up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Very friendly cabin attendants. Especially Irene."
Cons: "Food was poor. I would prefer a good piece of cheese or fruit."
Pros: "Very professional."
Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."
Pros: "Nothing. They lost the plane so we couldn’t even fly out"
Cons: "Finding the plane"
Pros: "Safe and fast journey."
Cons: "Vegan options for everything."
Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."
Cons: "Sat on tarmac for 20 mins because we were early..."
Cons: "Broken plane. Why not take better care?"
Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Cons: "The coffee could’ve tasted better."
Pros: "It was quick"
Cons: "The head sets cost $2 There wasn’t food served It was very cramped."
Pros: "Friendly fast service to Albany"
Cons: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."
Cons: "No meal option and my video screen volume did not work"
Cons: "It was perfect."
Cons: "Being on time"
Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."
Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"
Pros: "Quick and easy."
Cons: "It was scheduled so late at night."
Cons: "Crowded seatibg"
Pros: "My upgrade was fabulous!"
Pros: "Excellent very good"
Cons: "Good service excellent"
Cons: "Bad information about delays"
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"
Cons: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."
Pros: "ditto above"
Cons: "ditto above"
Pros: "Nothing bad and nothing particularly good."
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "on time, clean, prompt."
Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"
Pros: "Very professionals"
Pros: "Able to watch an interview. Then part of a movie which makes the time fly."
Cons: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Cons: "Seating was tight"
Cons: "Plane was hot but that seems common for these small planes during the summer."
Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Pros: "Very friendly and efficient. Food was hot and red wine excellent."
Pros: "No issues"
Cons: "Made me check a small bag and let others carry on 2 and3 bags very rude"
Pros: "I enjoyed not having a layover."
Cons: "I do not like being charged to bring a bag. I feel like a 560 fee should include a bag."
Pros: "Arriving and departing flights were at totally opposite ends of airport"
Pros: "...see above..."
Cons: "Racists bastards!"
Cons: "Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach."
Pros: "Very smooth flight. Everything was perfect."
Pros: "Good crew, comfort and timing"
Cons: "I got what I expected"
Pros: "The food was excellent, and the crew was nice"
Cons: "There was a delay on the boarding and they didn't provide a reason."
Pros: "There were many comforts to the plane even in economy."
Cons: "There is little leg room in economy for someone over 5’11”"
Pros: "Entertainment on Detroit flight was great as well as the seating, food, and crew.."
Pros: "Great service, great crew! If available, will choose Lufthansa for my next flight! Friendly crew, smooth flying, great entertainment choices."
Pros: "The flight was smooth. The timing of the flight arrival and immigration was perfect. More than enough time to clear that process. The airline crew on board was professional and pleasaht"
Cons: "The seating was very close. Not enough room to sleep comfortably."
Cons: "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"
Cons: "Boarding was a zoo as the system was down -not very organized either. There was one crew member who was extremely rude and even as people boarded by her section did not greet people. Skipped a few rows with drinks and then told them there was no time to bring even a glass of water. Fortunately another crew member (who we also asked as they went by) brought water to those she had skipped who wanted it. My TV monitor was not working. Aging planes - need a thorough cleaning. The announcements were garbled and very difficult to hear."
Cons: "WiFi didn’t work most of flight and when it did required payment."
Pros: "Crew friendly"
Cons: "Waiting in the line long then expect"
Pros: "Very pleasant experience. Seats were comfortable! Nice to get a pillow and blanket at each seat. Also that the tv had a space for a USB plug!"
Pros: "Crews were very friendly"
Pros: "Flight was on time, boarding went smoothly. Seats not too comfy, knee room seems to be shrinking with every flight (transatlantic routes mostly)."
Cons: "I like wathcing European movies (German, French, etc.) when flying LH, but unfortunately they rarely have English subtitles."
Pros: "I always had a great experience with Lufthansa."
Pros: "Great business class seats. Plenty of room and comfortable."
Pros: "I arrived at my destination completely unstressed."
Cons: "Security checks, but this is unavoidable"
Pros: "The temperature was moderate, not as cold as ususl. Stewards were very nice."
Cons: "Our seats were at the very back and the flight was quite bumpy at times. It left a bit late due to passengers not showing up and having to remove luggage. They wouldn't allow my husband to use his backpack as a personal item he had to count it as a carryon despite others having more carryon items."
Pros: "food, entertainment and most of the crew was great"
Cons: "Early boarding and then got yelled at for showing up 3min after official boarding time on ticket. no air vents for each seat. massive heat in airplane while waiting for taxiing"
Pros: "Everything. The flight was great and the staff were awesome. Thanks Lufthansa."
Cons: "Nothing, all was great."
Cons: "Delay of 45 minutes made me almost miss my connecting flight."
Pros: "The service was fast. The employees were kind."
Cons: "Food on flight Detroit - Frankfurt was terrible."
Cons: "the flight info was off"
Cons: "entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!"
Cons: "Airlines Front desk delay, long boarding , poor food"
Pros: "Plane was clean"
Cons: "no entertainment, cramped seats"
Cons: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."
Pros: "WiFi on long flight from Detroit to Frankfurt"
Pros: "Service is outstanding in economy and puts US airlines to shame. Lufthansa is the best way to fly to Europe."
Cons: "Clearing passport control in Frankfurt is very slow. The setup is not very good for a world class airport. You need to give yourself at least an hour."
Pros: "Tans it time to Amman is too long and that is the most distressing"
Pros: "Comfortalble trip"
Cons: "Boarding delay"
Cons: "Not well organized and food is unhealthy"
Pros: "The Lufthansa flight and crew were fantastic. Nice plane with amenities. It was far better than our return flight on Air Canada."
Cons: "My return on Air Canada."
Cons: "Being asked, when other passengers were around me, how much money I cary with me. This is a dangerous thing. I don't know whom I travel with, and I felt at risk knowing that other people know how much cash I have with me. Plus, the money were counted on the passageway to the plane, with people walking by. I strongly believe that you should change the method you ask and check passengers for cash. I heard other details that I shouldn't hear from another women who was also checked. What I ask is PRIVACY."
Pros: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."
Pros: "Nice airport"
Cons: "Too cramped. Pay for all food and drinks. Cheesy! Sad!!"
Pros: "Drinks and food quality acceptable Well on time Very friendly crew"
Cons: "Seats comfort could have been better"
Pros: "Lufthansa service"
Cons: "No entertainment"
Pros: "The flight from DTW to FRA was made that much better by a particular flight attendant who actually remembered it was my first time flying. She checked with me personally as we were disembarking in FRA to see how my flight was. I unfortunately did not catch her name, but she was the highlight of the flight. If I fly again, I will definitely fly Lufthansa for flight crew like her. I skipped the evening meal as I was feeling unwell, but I had the breakfast. The fresh fruit, and especially the watermelon was delicious. There just wasn't enough of it."
Cons: "The seat cushion was rather stiff and made the 8-hour-long flight just a tad uncomfortable."
Pros: "Lufthansa is one of few airlines in Europe with pure class and excellent service. Even in economy!"
Pros: "On time and friendly crew"
Pros: "The food was good and the crew members were very friendly and caring."
Cons: "My flight was delayed by about 2 hours but we still made it to Germany with enough time to catch the Moscow flight and check out the duty free stores."
Cons: "Poor cabin crew behavior. Gate agent kind of reprimanded passengers to carry only one bag to cabin almost shouting at people in Frankfurt."
Pros: "The live streaming of the NBA finals game on the flight was excellent."
Cons: "The check in process was incredibly inefficient. I have never had to wait so long to check in my bags. The attendants were chatting and laughing while not helping customers and customers were unfairly taken from the middle of the line to jump the queue."
Pros: "Cheese sandwiches were good."
Cons: "Long delay of the flight due to weather conditions."
Cons: "Flight delayed and lost connection. 2 hours for rebooking"
Pros: "Boarding process, food and entertainment were excellent."
Cons: "Seats seemed a little small, even for economy."
Cons: "Thank you"
Pros: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Cons: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."
Pros: "The wafer bar. Pilot had a good landing in high winds and snow."
Cons: "Nothing to complain."
Pros: "Clean, safe short flights"
Cons: "The 30 minute layover was close"
Pros: "Good experience, service was good, and attendants were courteous"
Pros: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."
Pros: "The boarding process was short and quick. Entertainment choices were excellent."
Cons: "I was hoping for a more traditional Austrian meal but the food was just fine."
Cons: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Pros: "Special kosher meal was good!!!"
Cons: "Would like access to coffee more often. :) Internet/wireless did not work for entire flight. Aisles super small. Overall - great experience!"
Pros: "it was mess, so I cant say positive thing"
Cons: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Pros: "Nothing so far"
Cons: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"
Cons: "Difficulty getting to flight"
Pros: "I like everithing was great . Thank you ."
Cons: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Cons: "May bags didn't make the transfer and were sent on to me the following day."
Cons: "arogant staff, flight canceled, great difficulties to claim my money back"
Cons: "The worst airline, customer service ever"
Cons: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."
Pros: "Nothing stood out compared to other airlines"
Pros: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Cons: "Reschedulle of my journey to next day, everything tat followed"
Pros: "thanks for the trip. all the way was fast and comfortable)"
Cons: "Food part was missing."
Pros: "Very nice crew."
Cons: "Buses to aircrafts. No snack on short flights."
Pros: "Ground crew was very kind"
Cons: "My ordered vegetarian meal was missing on the way back :("
Cons: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."
Pros: "Very organized airline. Friendly staff."
Pros: "Excellent service."
Cons: "Somewhat expensive for Vienna - Brussels one way route."
Pros: "Good service on time arrival"
Pros: "People at the desk didn't know or don't wanna say much why we have no plane"
Cons: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"
Pros: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Cons: "Transit time through Vienna was particularly frustrating."
Pros: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."
Cons: "The flight was delayed and I lost my luggage."
Cons: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."
Pros: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Cons: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."
Pros: "Everything was great!"
Cons: "There was nothing in specific that I didn't like!"
Pros: "Good food, nice crew, nice screen, new plane"
Pros: "Very nice and polite crew, great service."
Cons: "Regular breakfast was just a muffin and nothing else :("
Pros: "I was pleased by the comfort of the seats, the staff on board and the flight itself. The flight actually did not seem at all like 9 hours. And it arrived exactly on time."
Cons: "The crew at the airport before boarding was a little impolite. As people were getting ready to board and waiting in the line, they were told to go back to customer service to register passports and get new boarding passes, without prior announcement. That could have been avoided if they informed us."
Pros: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Cons: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."
Cons: "5 hour delay. One staff member said there would be a delay, the second said there was no delay and after a couple hours the delay was confirmed. I was told the flight was full without the attendant even checking, flight was actually not even close to full. Nobody wanted to help and do their job, they just want to send you on your way."
Pros: "The food was excellent and the business class layout was perfect."
Cons: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."
Pros: "Excellent crew and service!"
Pros: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."
Cons: "if you sit in the rear part of the aircraft no menu no food options for you they give you what have left."
Cons: "Thay did not let us in the plane because they changed the name order on the ticket"
Pros: "Everything was wonderful ,except for the poor food."
Cons: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."
Pros: "The coffee was excellent. It was like something from a fancy coffee shop, not a plane"
Cons: "Chicken w mashed potatoes plus potato salad? Too much potato in the dinner meal"
Pros: "best blanket in any business class. should be sold on line."
Pros: "The Crew was great. Friendly and attentive."
Cons: "Very small seat. Had a big person next to me and was quite uncomfortable"
Cons: "connection information very poor"
Pros: "Nothing, could not even board due to confusion over flights."
Cons: "SAS couldn’t even help us when our flight was cancelled."
Cons: "Outstanding service, comfort, food, entertainment options May have been best experience ever flying"
Cons: "Luggage fee were outrageous."
Pros: "Food was good and entertainment system was full of plenty of options to help pass the time"
Cons: "Seat got hard and so little leg room."
Pros: "- Good entertainment - Boarding on time"
Cons: "- Airplane food - I know it's not going to be mind-blowing, but the breakfast was salad and a fruit cup which, for a vegetarian meal, is particularly unappetizing"
Pros: "Good crew"
Cons: "Premium economy wasn’t as good as others"
Pros: "Overall a nice comfortable flight, no problem at all with the flight itself. Staff at check- in and on board were polite and efficient."
Cons: "70€ seems a little steep for luggage, but we were able to rearrange our liquids."
Pros: "Prompt boarding, early departure and early arrival."
Cons: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!"
Pros: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"
Cons: "The flight was more than one hour delayed."
Pros: "Everything was nice and smooth. Nice comfort and smooth flight, arriving slightly before the time"
Pros: "Plane was fine and it arrived on time."
Cons: "Main meal was awful. Crew was hard to find. Also water or juice was not served on flight after the meal (for hydration)."
Cons: "Everything, the service was terrible the food was terrible, we will never fly SAS again."
Pros: "Very comfortable and smooth flight, on board entertainment on first leg of trip was great. Food was fresh and good. Nice coffee & Tea service,"
Cons: "Boarding was a little scattered, but ok"
Pros: "Efficient processing of passengers onto aircraft."
Pros: "Friendly staff"
Cons: "Crew not very friendly."
Cons: "flight was canceled and I have not heard back from SAS"
Pros: "The service is nice, people are friendly, and good environment at airport!"
Cons: "The flight delayed too long...I was waiting total 8hrs in Copenhagen Airport! The first time I took SAS."
Pros: "Flight crew was curtious"
Cons: "I was seated in the emergency row and clearly had a cast on my right arm at check in and I was seated next to my travel companion. Required to move which was aggreivating."
Pros: "Plane was quite empty"
Cons: "Plane wasn't in the best shape"
Pros: "Nice TV's. Good selection"
Cons: "Flight attendants were rude to English speakers."
Cons: "I was really disappointed at finding out at luggage check-in that I had to pay extra (£60.00) for my one regular-size suitcase. On the return flight I was told that this amount would be - as it turned out in my case - less than half, if I called SAS a day before departure. Why did I have to pay for the checked luggage at all?"
Pros: "Outside camera view, update on airplane location and ETA, seats were nice."
Cons: "Hate to sound entitled, but the movie selection was really poor. I flew on a connecting flight by Delta that had 10k+ movies and shows to choose from so that spoiled me."
Pros: "Nice guy behind the counter."
Cons: "At self check-in, we received a message that we had been placed on standby and that our seats were no longer guaranteed (for the SECOND time this trip with no explanation despite our having purchased our tickets quite some time ago). We were directed to the gate for questions. No one manned the gate until right before boarding. We spent the entire time in a panic trying to figure out how else we could get to our destination in time for a wedding. When we finally talked to someone at the counter, he said this was just normal procedure to be able to shuffle seats. This is not normal. I have flown with many airlines, and I cannot imagine it is ever "normal" policy to tell people they have been downgraded to standby until just before the flight. So much anxiety. Also, the flight was delayed, and the crew had no communication about gates or any other information (within their OWN AIRLINE) for those with connecting flights."
Pros: "Good leg room. Tasty meals. A good variety of entertainment options."
Pros: "The movies."
Cons: "My selected seat was broken and I was moved to a seat directly on the side of the toilet. Not nice!"
Cons: "Multiple maintenance delays and groundcrew forgot to load some bags so there was an even further delay. Flight was cramped too."
Pros: "Quick friendly service."
Cons: "Ran 15 minutes late"
Pros: "The crew was incredibly friendly"
Cons: "I would have appreciated a vegetarian option for the meal."
Pros: "Crew and plane good. Friendly and English was excellent."
Cons: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"
Pros: "Very pleasant staff in airport and on board. Really like the new planes, too. Food served on long haul international legs even on SAS Go which was great."
Cons: "Boarding a bit confusing on a couple legs, didn't really announce boarding group etc, but otherwise was fine."
Pros: "Nothing at all"
Cons: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"
Pros: "The plane was full and coming out of a very busy airport but the crew managed to make a good and stress-free atmosphere"
Cons: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."
Pros: "The cleanliness"
Cons: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"
Pros: "New airbus with good entertainment screenset clean"
Cons: "Delays on boarding (on departing as well as returning home) Damaged luggage"
Pros: "We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one)."
Cons: "You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone."
Pros: "Great service overall. Will definitely use again!"
Pros: "The food was quite good on the international trip. Thought the pilots were excellent on all flights. Take offs and landings were very smooth."
Cons: "On the domestic flight you only got a drink."
Cons: "Flight delayed because of "equipment change" bags lost.... No method to track(!!!!) total nightmare"
Pros: "Flights were on time. Crew was great."
Cons: "My suitcase was never put on my flight from LAX - ARN, despite checking in 24 hours early and arriving at baggage drop 2.5 hours before my flight. I still have not received my suitcase in Helsinki, and they can't seem to locate it. I am on vacation in Finland and have no clothes, medicine, or toiletries and everyone at SAS and baggage claim have been very unhelpful."
Pros: "Flight was fine, cr"
Pros: "The crew was very friendly and helpful!"
Cons: "There was a huge delay so i got to Haugesund 2 hours later than I expected."
Pros: "Flight not full could stretch out Arrived early yet gate was ready"
Cons: "Printing baggage tags and putting on suitcase and hefting to conveyor belt. Someone there to help us but we are reaching the age where hoisting bags is not smart"
Cons: "My flight from Copenhagen to Washington was cancelled. I was returned from Copenhagen to London. No one apologized."
Cons: "Instead of a direct flight from Los Angeles to stockholm I got three flights and two layovers just because they said They were understaffed and I ended up having a very long and terrible flight shifting from one airport to another and I did not get offered any upgrades or compensation for this inconvenience,"
Pros: "Crew was friendly and everything was perfectly on time!"
Pros: "Quick flight. Friendly cabin crew."
Pros: "Premium Economy was very comfortable"
Cons: "Food was delivered in a hurry just after we embarked A bit more relaxed would have been better"
Pros: "Early departure and early arrival. Everyone was very friendly."
Cons: "We had to wait for staff to come and check in baggage."
Pros: "There was a special needs boy that sat behind me and he had some issues (long flight, understandable) and the crew were AMAZING with him. Not everyone has common or even human decency. These people were rad, and it was lovely to see."
Pros: "Not a lot. Just that the departure was on time."
Cons: "This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years"."
Cons: "Everything else"
Pros: "The flight was great and was on time. Down side, no entertainment at all."
Cons: "Lack of entertainment"
Pros: "Typical BA efficiency."
Cons: "What’s the difference between BA and EasyJet?"
Pros: "Good food good crew flight was good"
Cons: "While in London not good experience for old people especially if wheel chair assembly and to get AA airline birding pass is very confused need to b more in comfortable"
Pros: "Kind crew helping a frightened passenger"
Cons: "Terrible, frightening turbulence and illogical birding. Why not bore back of plane to front of plane?"
Pros: "Arrived on time although departure was delayed. Cabin crew was vert friendlyand boarding was fast"
Cons: "Would have been nice if the reading material was not so beat up to match the plane's perfect interior, otherwise nothing to fault at all"
Pros: "Clean plane"
Pros: "Certainly not the female airline attendant from Johannesburg to London on 1/4/2018."
Cons: "I boarded the plane and made a mistake by sitting in the wrong seat and placed my hang-up bag in the overhead compartment. When I realized that my actual seat was 10 rows back on the very last row, I moved, leaving my hang-up bag near the first seat. As time passed, I heard a woman on the intercom say something about a lost "jumper". After learning that a "jumper" is a sweater, I asked the nearby airline attendant if the sweater was a navy color, like the one that I had left in the overhead. A female airline attendant came to me, carrying my hang-up bag with my sweater and repeated 4 times that I was lucky because she was about to put my "jumper" and hangup-bag off the plane and leave it in Johannesburg since no one had responded sooner!!!! I was so stunned that I could not say anything. I only kept wondering why would anyone go into the overhead and start pulling things out? Why would someone take such extreme measures and not walk down the aisle, asking every person on the plane, including the people on the back row? This type of thing could happen to anyone. Since I did not have a name tag on the bag and I live in the US, it would have been near impossible to ever find my bag again if left in So.Africa! Plus, the woman went on and on in a very rude & condescending manor when all I could do was sit in shock, wondering why she would take the time to go through the overhead and look for a hang-up bag that does not have a name tag!!!!"
Pros: "The boarding process was smooth."
Cons: "The food was terrible."
Pros: "Ontime, no nonsense flight"
Cons: "Sadly disappointed that drinks (even soda) are no longer free!"
Pros: "Unremarkable short hop that met basic expectations"
Cons: "Tight seats No snack or drink service"
Cons: "-no communication -I stayed in 17 hours of cues -no hotel or meal vouchers -was not let out of the airport -no hydration in lines - people passed out -no line control, people were cutting and lots of arguments ensued -staff was not knowledgeable, was rude to angry customers -baggage was never returned to me, so I had to buy clothes for my business trip -did not answer phones -website went down -no apology or automatic refund, i had to call to get a manual refund"
Pros: "All the normal stuff of flying domestic."
Cons: "The way that my brand new suitcase was damaged on the flight and BA just said that handles are excluded from bag damage. Thus, they can do what ever they want with your bag's handles, manhandle it and not take any responsibility. My suitcase was clearly damaged by the way it was handled since i booked it in till i received it again and they just said sorry...there is nothing we can do for you!!! Now that is is poor customer service."
Cons: "Being late"
Pros: "The flight was great. Business class is the way to go if it’s in your budget. However, the British Airways photos of business class does not quite reflect reality. It’s just a regular seat with more leg room."
Cons: "My main issue is that I wasn't adequately informed that it was a codeshare and that I could choose my seats ahead of time"
Cons: "Water costed money and only credit card accepted"
Cons: "I paid 100$ because I had to cancel my request. It was a technical error of your reservation system which unexpectedly changed my return from the 5th of November to the 6th of November. The fine was unfair and you're required to refund me."
Pros: "Pilot was great in bad whether."
Cons: "Pork sausage for dinner, we couldn't believe it!! Not a enough food provided to the flight so we got what was available. Our first family vacation to Europe and had a awful experience for my family."
Pros: "The flight boarded and left on time. The seat was comfortable with plenty of leg room."
Cons: "It was a bit cold part of the time."
Pros: "Terminal 5"
Cons: "Disgusted that they wanted to charger £11 pp to change seat at check-in 24hrs prior to the flight!"
Pros: "When I asked for a gin and tonic during the only drinks service in "business class" they at least gave me two miniatures of gin and two cans of tonic."
Cons: "we sat on the tarmac for over an hour before taking over. there was no offer of any drinks for this entire time. the "business class" seats were the same as economy, just with the middle seat blocked. the meal was closer in quality to bad meals i've had in economy class than anything i've ever had in business class."
Pros: "No refreshments were offered."
Pros: "Boarding seemed simple, no zones were called except for priority, we just all boarded and it seemed to go quickly and smoothly. BA is all pay onboard for any food or drinks."
Pros: "The Chief Purser came over to apologize. At the end of the flight, the Captain came to me to apologize on behalf of the airline. (Too little, way too late.)"
Cons: "I am handicapped and the jetway was broken. British Airways took a bad situation and made it worse! Obviously they had no contingency plans and the gate agents just wan't to avoid any responsibility and started blaming the poor man who had been wheeling me all over the airport. ONLY BRITISH AIRWAYS WAS AT FAULT FOR THIS. Eventually they put me on a lift several gates away and then loaded me onto the platform lift of one of those catering trucks that deliver food to the planes and drove me to my plane. The plane door was shut and they had to bang on the door to have them open it and let me board. As a result, I personally delayed the flight (officially) 28 minutes; in reality about 40 minutes. This was one of the most embarrassing and humiliating experiences of my life; to be loaded on a plane like freight!! Is this how British Airways operates??"
Pros: "Punctual, relaxing."
Cons: "No free refreshment, not even water."
Cons: "It was shocking that there wasn't even an offer of a glass of water during the 2-1/2 flight -- unless we paid for it. The crew went through once with their cart of purchase offerings and that was it. Shameful."
Pros: "I loved the hot towel svc, the food and beverage svc. Flight attendants very attentive."
Pros: "On time"
Pros: "It was short"
Cons: "Lost luggage - no one cared despite it clearly being lost at check in going down a broken bag shute. Plane was late. BA is losing their upmarket appeal trying to compete with cheaper airlines."
Pros: "Overall good service"
Cons: "BA lost one of our baggage. And it is been a week and we still haven't gotten our bag. We had some unique and good things in that bag."
Pros: "Crew was awesome"
Cons: "My seat covering was too short and plastic part exposed. Luckily empty seat was used to replace actual seat"
Pros: "I didn't pay to reserve a seat ahead of time, and was a little apprehensive. I checked in about 23 hours before the flight and was assigned an aisle seat with no problems."
Cons: "Once we boarded the plane, we spent about a half hour on the ground before take off. This isn't reassuring when you have a connecting flight."
Pros: "Quiet and peaceful."
Pros: "Nothing to state on this flight. Just a low cost flight. Minimum service for just a short distance journey."
Cons: "Minimum service as usual for a low cost flight."
Pros: "Friendly crew, free alcohol (albeit horrible beer), easy boarding and exiting."
Cons: "2.5 hour delay, personal lights in the cabin didn't work, entertainment screens were broken and/or bad quality."
Pros: "Quick flight with no issues"
Cons: "Little cramped."
Pros: "the flight was two hours late and I missed the connection, but it wasn't BA fault. the service at CDG was so, so; service at LHR was much better!"
Cons: "The seats and the conglomeration at boarding time."
Cons: "Air conditioning did not work in my section of the cabin The entertainment center felt like a 1960s generation VCR, esp the navigation and video quality. The selection was terrible. Food was terrible and unhealthy. Toilet seemed to have an air leak, extremely noisy air being sucked down sink. Aircraft appeared old and obsolete."
Cons: "TV didn't work for 3 hous and it was SO HOT that many of us passages resorted to fanning ourselves with covers torn from the front of the in-flight magazine. All this for $1000. British Air, NEVER AGAIN!!!!!!"
Cons: "The flight was delayed by 4 hours because maintenance needed to change a tire on the airplane. The delay would have been acceptable if it wasn't for the excuses the airline offered. First, they said maintenance couldn't find a spare tire, and when they did rob a tire from another plane, they said the delay was due to FAA paperwork. These reasons, most likely true, suggest American Airlines (British Airways sub-contracted this flight to its partner, American Airlines) was not prepared to handle such an emergency."
Pros: "boarding was quick"
Cons: "seats werent that good for sleeping but I managed"
Airlines flying from Detroit Metropolitan Wayne County to Belgium have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Detroit Metropolitan Wayne County to Belgium
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Social distancing seating
Middle seats unavailable to book on flights from Detroit Metropolitan Wayne County to Belgium
Testing for antibodies, testing for symptoms for flights from Detroit Metropolitan Wayne County to Belgium
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