Find cheap flights from Detroit to Caribbean
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DTW — Caribbean
Jul 23 — Jul 301
Round-trip
1 adult
Economy
From?
To?
Sat 7/23
Sat 7/30
Search hundreds of travel sites at once for deals on flights to Caribbean. Bundle your flight + hotel and save!
Good to know
Low season | October |
|---|---|
High season | March |
Cheapest flight | $98 |
Average price round-trip | $616 |
Good deal round-trip | $386 |
Good deal one-way | $146 |
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 6% increase in price.
Flight from Detroit Metropolitan Wayne County to Montego Bay Sangster Intl
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Caribbean
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly to Caribbean is January.
- Morning departure is around 10% more expensive than an evening flight, on average*.
FAQs - booking Caribbean flights
Top 5 airlines serving Detroit Metropolitan Wayne County to Caribbean
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 20253 reviews
8.2Boarding
8.2Comfort
8.6Crew
7.9Entertainment
7.8Food
Pros: "Yes"
Cons: "Everything was perfect"
Cons: "Flight was delayed for 3 hrs"
Cons: "My seat’s tv wasn’t working. Also, controls on the seat for radio, channels, etc. didn’t work."
Pros: "Flight left quick and everything was in order"
Cons: "Food"
Pros: "The movies on plane"
Cons: "Everything else- the flight was delayed 6 hours to my trip and 3 hours from my trip."
Pros: "The crew"
Cons: "Everything good"
Pros: "Yes"
Cons: "Exelente"
Cons: "On time and very comfortable"
Pros: "Swift professional service. Pilot was exceptional; we didn’t even feel the landing or take off"
Cons: "N/a"
Cons: "Flight was late more than 7 hours with no credible explanation"
Pros: "Crew was very polite and accommodating"
Cons: "Flight was delayed 4 times. We had to cancel other reservations and wasted a day traveling instead of a quick 4 hr plane ride."
Cons: "Our flight was delayed an hour"
Cons: "We had to wait 30 minutes for a crew member to show up which delayed our flight."
Pros: "Crew was nice, very comfortable flight."
Cons: "The boarding process"
Pros: "The crew was great. We left on time & arrived a few mins early"
Cons: "I guess boarding and disembarking. Since there’s only 1 door used it’s time consuming. Some international carriers do both front and back boarding & disembarking."
Cons: "The flight was delayed for like an hour"
Pros: "Decent airfare and a standard domestic flight. Nothing to complain about. Stewardess was super friendly."
Cons: "Nothing really comes to mind. Everything was fine."
Cons: "First i did check in snd told everybody that st that time 3 hours before flight they can't check the Luggage so de has to wait 20 minutes more and do the line again y just to check in the Luggage having already the boarding pass,then they change the gate 2 times and nobody knew where to go and no representive or notification there for half hour y before boarding time."
Cons: "Can’t have a free bag under the plane."
Pros: "Crew was nice and the flight was fine"
Cons: "I was quite shocked that the seat I had originally been put in the head phone jack and The Wholearea where the channel changes was falling apart. I was able to switch seats due to flight being not full but that would be annoying. I also was weirded out that they did not ha e touch screens. In general the plane just seemed old and dirty to me."
Pros: "The bumped me from my confirmed flight and sent my bsggage on another flight. The JB staff were rude."
Cons: "Television was out due to out of coverage"
Pros: "On Time and smooth."
Pros: "Short flight. Free movie was good."
Cons: "Flight attendant Christina (New York crew) did not like that I changed my mind about voluntarily checking my suitcase as there was plenty of room in the overhead compartment when I boarded. She said that the only reason I found room was because, by volunteering to check my bag, I was allowed early boarding. I corrected her by telling her that, no, I boarded early because I paid US$45 for an Extra Space seat. She made a face gesture and rolled her eyes. Very childish and unprofessional. She also seemed to have trouble reading the instructions clearly."
Pros: "They were super attentive !"
Pros: "Nothing. I didn’t get to fly and service are check in area was a disaster."
Cons: "On the itinerary my last name was missing an o and they did allow for a name correction."
Pros: "Just two members of the crew in my entire trip were very responsive and attentive with people during the flight Angel and Roberto."
Cons: "Aside Angel and Roberto from the crew, everything else was a disaster with this flight to New York and specifically with JetBlue. Always on delays with every single flight that I had take before, crew personal with a bad attitude and a non effective communication with other passangers. We even lost our first flight returning to our destination because of a misunderstanding with a passanger and one crew member, they made all the passanger to get out of the airplane, after being inside for an hour, then they told us that we lost the flight and they will accommodate us in other flights. We were left there without no hotels, and returning flights with absurd hours of flight and stop, instead of one as before direct to our destination. They report the incident as if it was a weather issue and JetBlue didn’t gave accommodation to all the passanger because of the supposedly reason of weather conditions, and in that manner they don’t provide hotels. By phone I changed my flight to next day and a direct flight back home, but at the counter at the airport they were very mean and with no ways to attend passangers."
Pros: "Great snacks, nice plane staff."
Cons: "An electrical problem caused the plane to shut down. Rather than finding us new flights, we waited for many hours for the plane to be repaired. I was planning on making it to work by 9 this morning but the only folks who received alternate flights were the ones with connections :( in addition to this, the power shutting down on the plane was extremely unsettling. I have flown hundreds of times and have zero fear of flying. Today, I was terrified that the power would shut off mid-flight at any moment. I truly wish we'd been given another plane...i know that's tough. But something along those lines would have been better than stepping back on the one that shut down with all of us in it...after waiting for hours for it to be repaired. I do appreciate the $150 coupon though."
Cons: "If the flight is to be delayed, the airline should notify the full delay at once , so people may have a chance to delay arriving to the airport. Additionally when the delay is over 2 hrs they should allow rebooking without penalty, because for some people the trip becalmed useless that particular day because the delay caused the to miss their reasons for flying that day"
Pros: "Comfortable seat, friendly service.The flight was also delayed due to a wing that needed to be repaired before take off. Pilot apologised and stressed that safety comes first."
Cons: "Flight was crowded. Some senior citizens were making "funny" jokes about the wing that was repaired. These jokes were not only not funny, they were making them at the top of their lungs as if they shouting to someone miles away. There were some passengers travelling with pre-teen children also speaking so loudly, it was more like shouting."
Pros: "On time, friendly staff"
Cons: "Had to check my bag even tho there were a few spots still available."
Cons: "Almost all JetBlue employees I encountered were rude - yes I know they were frustrated with flight delays because of system failure, but at least y’all are paid. The terminal was dirty, crowded, and everything was shutting down even though people we still looking for food, beverages, Etc (so passengers make sure you are fed / prepared if you’re flying late out of Newark). There was miscommunication from almost every step and even on the play, delays were not conveyed. I’ll definitely avoid booking this flight with the airline & airport moving forward."
Pros: "Nothing"
Cons: "Security was so backed up. I was not the only one who missed a flight, there were several people in line with me That also missed fights. They seemed very understaffed. When myself and other passengers asked them for help, they either ignore us or laughed."
Pros: "Comfortable leg room"
Cons: "On the way to San Juan my flight was delayed for over three hours due to a failure with the heating and cooling system. On the way back to NYC, the flight was delayed for unknown reasons."
Cons: "Low variety of food and the fact that you have to pay for blankets, pillows and head sets"
Pros: "The service"
Cons: "N/A"
Cons: "Service!!!!"
Pros: "Crew provided great service."
Cons: "My seat's TV screen had a terrible picture that got worse during the flight."
Pros: "Our experience leaving tampa to San juan was absolutely perfect! We were starting our honeymoon and as a courtsey, the attendant who checked us in, was absolutely so sweet. She even upgarded us to even more space seats at no extra charge."
Cons: "The flight back to tampa from san juan was a complete nightmare! We arrived at the gate 15 minutes before and was extremely upset to find out that the gates were closed. The pilot and the attendants saw that we were banging on the door and yet they just stared at us. The plane wasnt detached from the terminal which is why I didnt understand why they couldnt let me in unless they sold my seat. An attendant finally came out by the name of Chanel (the AD Lead). All she did is rebook me for 2 days later and told me that that flight might get cancelled due to the hurricane. She wasn't even trying at all to help me. She had a rude attitude and told me that she will be back to help me. Yeah right! She came back 3 hours later! I could not stand to even look at this unprofessional employee. I paid extra to fly jetblue as I have been told they have great customer service. Pshhhh.... I myself had to call jetblue and spoke to melinda (customer service supervisor) she was trying everything in her power and it really showed. An attendant came and started checking the next flight out of puerto rico to ft. Lauderdale. Melinda put me on stand by for the flight and ecen spoke directly to the Natalie who was checking guests on the flight. Two seats came available for me and my husband to get back to florida. We then rented a car and drove 4 hours back to tampa. I was just completely disgusted on how Chanel handled the whole situation. I told her that I had medical treatments the next morning in tanpa that I could not miss but yet she did not at all seem to care. As a lead I thought she would at least put me on stand by to go to ft. Lauderdale. That wasnt even an option for Chanel. She was completely worthless and had a stupid look on her face when she saw me get on the plane to fy. Lauderdale. Something she could have helped me with instead of saying she would be right back and left me for 3 hours later with no help. Jetblue, I say this in the kindest of ways, please fire chanel. People like that will only cost you guys more in the future as you will loose so much clientel due to the unprofessional conduct and customer service she gave. Hire more Natalie's and Melindas who help you regardless of the situation and not Chanel who didnt care and was a bother to her to put in the same type of customer service that Melinda and Natalie gave me."
Cons: "It was cold. Regulating temperature would be nice"
Pros: "Nothing."
Cons: "The flight was delayed, boarding was slow, you could not here the representative over the loudspeaker. Chairs were tight, very little room. They did not even give anything complimentary for the delay."
Pros: "The"
Cons: "The front desk at St. Croix USVI was very unprofessional. They were dancing at the counter, could not clearly understand their announcement, and they were having side conversations at the counter in front of passengers."
Pros: "Conscience and timing"
Cons: "Tv, internet did not work majority of the flight, air was not that high."
Pros: "Very good"
Pros: "Rapido"
Cons: "Avion pequeño"
Cons: "Long security lines; contradictory agent instructions; couldn't pick seat; flight delayed three times; Uncomfortable seats."
Pros: "This trip from Orlando to San Juan had a swift boarding process"
Cons: "Due to the Orlando airport that was upgrading the tram we had a additional travel time to the terminal"
Cons: "The flight attendant was rude."
Pros: "Very very helpful and nice crew."
Cons: "I wish they vegan options to eat!!! Not inclusive. Also on my flight review from Quito to Bogota on avianca , I meant to say the lights* they were on the whole flight. I could not sleep."
Pros: "Nothing"
Cons: "Change the whole system be more kind and human"
Cons: "Food was served only once and when asked for anything to purchase or just to get something to eat- nothing was available for purchase but there were some chips that were never given to customers... very uncomfortable plain- no space to move, the handle of sit was broken and passenger ahead of us could not adjust her sit in the emergency row as it was going down and never upraight.. she had to take off and land in not very safe position!"
Pros: "Great crew. Professional and helpful"
Cons: "Business class sets are outdated. Could have been a second, lighter meal served"
Cons: "Food, snacks, drinks, ice"
Pros: "Apart from the departure delay (this simply happens), the journey was smooth."
Cons: "The charging ports (both USB and electrical outlets) weren't working. Also, flight tracker was suuuper buggy."
Pros: "everything was excellent"
Cons: "everything was excellent"
Pros: "It departs in time and all was great!"
Pros: "The flight itself was fine."
Cons: "We had a three hour delay on our connection in San Salvador and the customer service surrounding this was extremely poor."
Pros: "On time"
Cons: "Food in business can be better"
Pros: "Everything but the salad was good."
Cons: "The salad was only lettuce and shredded carrots."
Pros: "I always try to book a flight with Avianca when traveling to Central America and South America .good food..excellent service"
Pros: "Food. Smooth flight. Nice/helpful staff."
Cons: "Flight delayed, nonentertainment on flight. Was out of order"
Pros: "Fue todo muy puntual saludas y lkegadas muy buen servicio"
Pros: "Fairly comfortable seats, prompt service"
Cons: "Carry in bags were searched and we were patted down for some reason."
Pros: "Crew"
Cons: "Food and movies"
Pros: "Comfort and service"
Pros: "Nothing"
Cons: "It was delayed 4 hours because they were on strike, lunch was bad, service terrible. No more Avianca for me!!!!"
Pros: "Spacious seat"
Cons: "Airport is being remodeled and was disorganized. You could barely hear the loud speaker announcements regarding flights. No monitors available with flight info."
Cons: "Delay on boarding due to a change of crew. After all boarded, push-back took too long. Overall delay, 45 min."
Pros: "delay 10 hours"
Cons: "delay 10 hours"
Pros: "Quick boarding"
Cons: "No options for entertainment."
Pros: "The staff friendliness, professionalism, and the overall quality were impressive."
Cons: "Loved the overall experience. I’ve been in many other airlines and the level of professionalism on this flight surpasses the current popular airlines."
Cons: "Havent gotten there yet."
Pros: "Issue at airport caused me to miss connection"
Pros: "Nice Crew. Good movies and music."
Cons: "Crappy seats. Food is bad and the bread was horrible."
Pros: "Avianca need to training more the flight crew, was so bad experience this flight. The crew most the time stay on back, talk. Laugh... Was no good"
Pros: "very nice crew"
Cons: "super uncomfortable siting."
Pros: "The open my bags and take out a personal staff the my bags and the bags it’s was broken . I️ did a report about in the airport"
Cons: "They open my bags and take out a personal staff and the bags it’s was broken . I️ did a report in the airport . My name William ORTIZ . Owvvnyc@gmail.com"
Pros: "La puntualidad de la aerolínea para este viaje fue impecable"
Cons: "No tuve nada que no me hubiera gustado de este viaje"
Pros: "The food was excellent"
Cons: "All 3 flights were delayed or oversold! I had to sprint to school connection barely making it and my third flight was oversold so I had to stay at a hotel for 5 hours and return only to do a put it had been delayed another 4 hours! My luggage also did not follow so I have no toiletries or changes of clothes etc. I am tried and hungry and very inconvenienced!! I was hoping for a free plane ticket? This trip was stressful and no idea when my luggage will b found"
Pros: "Perfect"
Cons: "No complains"
Pros: "We loved everything about the airline we have been traveling with Avianca for several years now and we love it , definitely no other airline has the quality of service and professionalism as Avianca does."
Pros: "Love Avianca!!!"
Pros: "Loved the service, food, comfort and best of all price was better than the US Carriers! Flight attendants, Gate agents, Check In Crew.....I love you guys! THANK YOU AND I WILL ALWAYS FLY WITH YOU WHEN GIVEN A CHOICE!"
Cons: "Absolutely nothing....even the stop over in San Salvador was not bad at all...the extra security made me feel more secure than anywhere in the world....AVIANCA SHOULD TEACH THE OTHER AIRLINES HOW TO TREAT PASSENGERS....I LOVE YOU GUYS!"
Pros: "The flight to Bogotá was fine."
Cons: "The flight home was cancelled w/o warning."
Pros: "Absolutely nothing."
Cons: "Service was terrible, all my flights were delayed and they lost my luggage. As of now it's been six days since they lost my bags and no information."
Cons: "excellent al"
Pros: "Great food and drinks provided by excellent personal."
Cons: "Baileys is no longer an option. Has been changed for a South African beverage."
Cons: "A delayed flight from Santa Marta to Bogota due to bad weather in Bogota. Surprisingly, the connecting flight to New York left on time of course. Also it was drizzling on arrival to Bogota. I still suspicious that they blamed for rain to cover up their mechanical/ management issues or they intentionally delayed our flight so we can miss the flight to New York which they over booked and cut their loss. Anyway, I needed to arrange a hotel myself and Aviance claimed it was solely due to bad weather. I got what I paid for. Their rate was lower for the risk of their disorganized service and possible dishonesty. Or it can be really bad weather earlier. But one of UK passenger told me her daughter couple was in Santa Marta a few weeks ago and they went through the exact same issue. They might be unlucky family members go through the same rare situations. Now I got why Avianca gets bad reviews."
Cons: "I have to ask 4 times b4 I get what I want."
Pros: "I'm very happy with the service, attention y confort with avianca and all the staff on my way home, I highly recommend it, I will use the avianca service for my future flights, Thanks A lot to all avianca staff members"
Cons: "The only thing on this specific flight was the plane temperature that was TOO cold."
Pros: "The crew was excellent and all the check in and boarding process was very organized"
Cons: "I was very hungry the whole flight. Very little food for six hours."
Pros: "Excellent service and time"
Cons: "Nothing"
Cons: "2 and a half hours of company owned delay. Very little explanation in situ."
Pros: "The Service was horrible! The crew doesn't have manners ! They need to be trained on customer service at list ones!"
Cons: "The Service was horrible! The crew doesn't have manners ! They need to be trained on customer service at list ones!"
Cons: "I"
Cons: "way overbooked and put on stand by for no reason."
Pros: "Crew is amazing!"
Cons: "The Plane!"
Pros: "Very friendly crew!"
Cons: "Significant delay of departure."
Pros: "Very friendly cabin attendants. Especially Irene."
Cons: "Food was poor. I would prefer a good piece of cheese or fruit."
Pros: "Comfortable seats, nice staff, clean facilities"
Cons: "Nothing"
Pros: "Very professional."
Pros: "Crew not so much!"
Cons: "A bit friendlier ...had no ice??"
Cons: "Excellent service"
Pros: "See previous comments."
Cons: "See previous comments."
Pros: "Safe and fast journey."
Cons: "Vegan options for everything."
Cons: "The DCA airport was having some problem. 1.5 hours late. Not very good."
Pros: "The Movie selection was pretty good for such a long flight."
Cons: "Seats front to back is WAY too short in economy. Person in front of me put their seat back putting my movie screen 2in in front of my face. Plus, when a meal arrived, I had to put my elbows into my neighbors seat to cut because I couldn't put them front to back. Crew seemed uncaring."
Cons: "The flight was an hour and a half late."
Pros: "Enjoy flying with Delta, crew was great."
Cons: "disappointed they didn't have a few more snacks available."
Cons: "Flight was delayed due to crew not being available."
Pros: "While biased since I was in First class, everything was enjoyable and as expected of a first class experience. The free Wi-Fi on this flight made it extra special- can’t wait until its standard on all flights!!"
Cons: "Only real complaint is that Delta doesn’t seem to restrict size of bags taken as carry on and the time wasted but some trying to squeeze their obviously oversized bags into overhead compartments is painful."
Cons: "Notes were in the computer that our flight was delayed in someone at Delta told us we had to re book because we were not 2 hours prior to our flight after arriving in a cab. Delta error. Other lady told us to run to a security and get to the gate which we did and there were notes in the system and t"
Pros: "I had a very comfortable seat, it was a very good experience overall."
Cons: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."
Pros: "The service by delta employees for this leg of my journey was beyond great. The leg room was above average."
Cons: "Leg room. Never can have enough leg room."
Cons: "It was perfect."
Cons: "delayed flight"
Pros: "There were minimal passengers on the flight so I was able to have the entire row to myself. The flight was also very short which is always nice."
Cons: "N/A"
Pros: "The on flight entertainment was good"
Cons: "Sleeping was too uncomfortable"
Cons: "The overhead didn’t fit my standard and I ask the gate attendant and she assured me or would. Otherwise excellent game"
Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"
Cons: "I did not like that they would not assign me a seat because the flight appeared to be oversold. Finally I was allowed to board (and it was a good seat location but the seat back was locked in the upright position and I wanted to knap)"
Pros: "Able to watch a movie, even though can't finished it."
Cons: "LATE DEPARTURE, LATE ARRIVAL IN ATLANTA. Good thing I brought some snacks. My seat was changed to the window (I hated it) instead of aisle as I pickedbefore when I checked in in Amsterdam. I should buy Virgin Air ticket for my round trip ATL-Ams vv, saved me about $250, if I knew it would be late"
Cons: "Didn’t get our beverage and snack till we were almost ready to land at Charlotte"
Pros: "The inflight entertainment options were nice, I enjoyed the flight status option, and the USB port was very helpful."
Cons: "Three hour delay due to wiring issues, cramped seating that made it impossible to get even the most basic of maps, and our flight attendant was upset that we didn't notify them that we were vegans in advance. We didn't know that they had vegan options, and weren't upset about not eating the in-flight meals. She was much more upset about it than we were and it made me uncomfortable refusing the food that I knew I couldn't eat. Other passengers even asked us if we had eaten anything. It was almost embarrassing."
Pros: "When I arrived at Detroit I noticed there was an earlier flight going out to Amsterdam. The nice Delta rep gave me a new boarding pass for the earlier flight because there were empty seats on that plane."
Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."
Pros: "Pleasant."
Cons: "It was scheduled so late at night."
Pros: "The cabin crew was excellent. Friendly, helpful, efficient"
Cons: "Having to wait till almost boarding time to have seat assignment . If the ticket was confirmed already st the time of purchase why make people wait until the last minute for a seat???"
Pros: "Swift travel!"
Pros: "Good movie choices"
Cons: "Too cramped. No leg room"
Pros: "Even though we were in the very back row, we did not experience a foul smell from the restrooms. This was a very nice relief. It is bad enough that the seats don't recline and there is no window in the very back row but prior experience with the added nausea of foul restroom order has been a serious insult to injury. In this case there was really minimal odor. Also since we are traveling as a family we are very happy that we were seated together. We have experienced the past that sometimes our seats will be fragmented and that creates major challenges when you are traveling with young children. However on this particular flight the ride was rough during both takeoff and landing, a lot of side to side shimmy. Also the cabin pressure varied quite a bit during landing causing all the kids to complain about some discomfort in their ears."
Pros: "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
Cons: "Confusion over my boarding pass at the Delta terminal in Detroit."
Pros: "Fast, orderly boarding."
Cons: "These planes are too small. I’m average in size but women have hips and it’s not easy fitting into the seats. Why are they stacked so closely together? It’s ridiculous."
Pros: "Made it out of Detroit that same day! Friendly flight attendants!"
Cons: "Flight was delayed. And then cancelled. We were booked into a later flight 8 hours later that was also delayed again due to weather but we did make it out of Detroit that night. Other people were not as lucky."
Cons: "Plane too warm."
Cons: "Layover"
Cons: "Hurricane Irma, I was lucky enough to get a refund do to the natural disaster."
Pros: "Plane was clean, attendants were friendly, and food was fine."
Cons: "I had a flight from Detroit to Montreal. Tried to check in and DTW was not a choice on the westjet website and so I physically could not check in. I realized the flight was technically operated not by WestJet, but Gojet. Went to Gojet's website and was told that Delta took care of all of their ticketing and such. Went to Delta's website, entered my ticket number and card number but I was not in the system as I was given all WestJet info (not Delta's). Luckily the baggage check in people figured it all out."
Pros: "Stewardess named "Mel.""
Cons: "Paid for upgraded seat to "Comfort" for both of us. Bank account was charged for both. Got to gate and only one of us was upgraded. Gate agents said there was nothing hey could do, and that I had to call customer service. Nothing, in person. Terrible"
Pros: "Nice crew. Clean cabin."
Cons: "My outlet didn't work and it made it impossible to make the most of the internet I purchased."
Pros: "The crew were incredibly friendly. The copilot helped me gate-check my bag before he boarded when the bag didn't fit into the overhead bin."
Cons: "Plane was hot but that seems common for these small planes during the summer."
Pros: "Flight was quick, Crew was friendly"
Cons: "Plane was older with no power connections"
Pros: "Very fast boarding process."
Cons: "Once boarded we sat at the gate for probably 15-20 minutes with no explanation but different crew members were getting on and off. Plane was very hot the entire time. No airflow on such a small plane made it a very uncomfortable flight. Stewardess was impossible to understand and could barely make it through the required announcements. What words you could make out, she could barely pronounce them. Stewardess also served many people incorrectly."
Pros: "The crew made up for some of the lost time"
Cons: "Delta downsized the plane overbooked by 35, reassigned our seating that we made three months ago so we no longer could sit next to each other. My wife had to sit in one row I had to sit in another Delta did all this without contacting us. This was done to many of the passengers. The seats are getting as ridiculously narrow, I thought I was on Spirit Airlines! Now Delta is charging for bags! One reason I had stayed with Delta was although the ticket prices were higher the bags were free, now higher ticket prices and bag fees! Guess I will have to search for another air carrier. Delta is not loyal to me so I won't be loyal to Delta! Fuel is cheaper so they raise fees!"
Cons: "The girl at the counter was not nice"
Pros: "Nothing"
Cons: "copa made us wait in the airport for 8 hrs. As they delay the flight, and did not provide good customer service."
Pros: "On time"
Cons: "Meals and more options to drink during flight. No entertainment system"
Pros: "The crew was rude. And yelled at least passages who asked for help"
Cons: "Better crew"
Pros: "Great"
Pros: "The crew was kind and helpful."
Cons: "The food."
Cons: "I want to separate the flight from from the airport service. Our (4) luggage were sent on a different flight. We arrived in Guayaquil and we were told that all our luggage was sent on the flight after ours. We left the airport 3 hours later."
Pros: "Nothing, rude and not caring for their customers. My flight from dtw to Chicago was canceled and I was never informed. I lost 1 day of my trip and a wedding. Worst airline."
Cons: "Notify flight cancellation, rebook the flight with another airline, and offer a compensation since we missed a wedding and that was the whole reason why we were going to Ecuador. Worst costumer service ever."
Pros: "Si me gusto el servicio en general"
Pros: "I liked the service, everything they provided."
Cons: "Entertainment. They need a screen on each seat like other airlines."
Pros: "It was on time."
Cons: "No beverage service."
Cons: "There was a prolonged delay on arrival in Panama, as the gate was apparently in use. They set up stairs (on the runway?) and they transported us by bus to the airport. On the connecting flight to Guatemala, they began boarding an hour before departure, only to wait on a bus to be taken to the aircraft. Apparently the airline doesn't only double book seats on flights, but on Gates on arrival and departure as well? Aside from this particular gripe, the crews were pleasant and the airfare was a relative bargain, so all in all not a bad option IMO."
Cons: "Boarding change of gates waited 2 hours"
Pros: "Panama uses American dollars so no need to get extra cash to use during layover. The flights are always quick out of Panama."
Pros: "BOARDING"
Cons: "PART OF MY LUGGAGE WAS STOLEN, VERY UNSATISFIED"
Pros: "Service was excellent Very impressed with the accommodations. I was traveling with my elderly parents. I requested wheelchair assistance for them. They were well taken cared of."
Cons: "Halfway point to the end of flight was very warm."
Cons: "-lost my luggage -no entertainment on flight from Panama to Punta Cana"
Pros: "No esperaba mucho y menos de un viaje tan corto... En general los vuelos de copa no son muy buenos pero cumplen con el traslado"
Cons: "Confort la comida .... Aunque se salva la persona q me hizo el checkin en el counter a el si le doy 110 puntos eccelentecactitud fue un joven moreno"
Pros: "Time of departure"
Cons: "Nothing"
Pros: "The flight have left on time and arrived on time"
Pros: "The staff was extremely helpful and pleasant. It seems like everyone spoke English and Spanish. Free drinks. A fine flight."
Cons: "Not a thing."
Pros: "Overall comfort and attentiveness of staff is hard to beat elsewhere."
Cons: "Everything was fine with this trip;"
Cons: "My departing flight was cancelled due to weather and the only alternative flight offered was 7 days later. I offered to travel to a nearby airport to fly to the same destination 8 hours later, but was told I would be charged a $800 change fee even though I could buy a new one-way ticket for $400. So I bought a new one-way ticket. Then Copa told me that because I would miss the original connecting flight in Panama (which was impossible to reach because they cancelled the first flight) they would cancel my return flights. They forced me to pay $400 extra on top of the full return fare for just a one way flight, while leaving me to pay for another one way fare at the last minute."
Pros: "Flight was canceled by airlines Ruined our whole vacation to Panama Was offered a flight the following week After our vacation Did not offer a refund"
Cons: "Non cooperative Did not allow a refund after they canceled flight"
Pros: "Comfortable"
Cons: "Problems with monitor for entertainment"
Pros: "They were very kind to scrounge up some vegetarian trays for me even though I had forgotten to indicate my preference ahead of time. Very clean, comfortable. Free movies always nice : )"
Cons: "Tried to indicate vegan/vegetarian when I checked in online, but was already too late. This doesn’t make sense!"
Pros: "Discrimination and unequal treatment. Latinos were allowed exemptions from yellow fever entry requirements from same place on same plane similarly situated while white gringo was refused entry service Real world truth"
Cons: "Placed on standby although flight purchased 2 months earlier. Told was the first of 13 on list. Was passed over for other locals who yelled at agents for a seat. Being polite and being white is NO privilege. Was told there were no other flights. LIE, supervisor booked it . Not advised of yellow fever requirement and not allowed entry into destination Sent away on next plane"
Pros: "Service"
Cons: "The business class was empty and Copa did not offer an upgrade."
Pros: "The service, the language, the good food."
Pros: "Servicio del copa club es excelente"
Cons: "Poco espacio en maletero."
Pros: "TODO, el cumplimiento, su puntualidad, el servicio, excelente"
Cons: "Flight was overbooked and I got bumped. Needs to be ther for work very inconvienant"
Pros: "The seats were comfortable, roomy enough, and had a tv! The food was pretty good as far as airline food goes, I was happy to eat it. The crew was nice and came around with drinks a few times. I'd definitely tell a friend to use copa!"
Cons: "Boarding was a little slow. People were having trouble finding bin space and the flight attendants were not doing much to move the small items out of the way or under the seat."
Pros: "After I missed my flight I was greatly helped by a transfer agent named, Ana Raquel. She did everything she could to help me as they arranged to get me on the next flight and as I waited and boarded. The other agent serving at that same desk also helped. I am sorry I did not get her name. No one could have been nicer than Ana was to me."
Cons: "When I arrived in Panama my boarding pass said the flight from Panama to Quito was leaving from Gate 20. I checked with the departure information and did not see Quito on the list. I made the mistake of not checking the time. And therefore waited and waited at gate 20 for the flight to Panama which by that time I had missed. And saw later that the gate had been changed at the last to Gate 24. I thought it would have been nice if Copa could have posted the change at Gate 20 . I would not have missed the flight."
Pros: "I thought everything went very smoothly. From check-in thru boarding thruout the flight. I thought all the representatives not only looked very well-groomed and professional, their actions showed they were professional."
Pros: "The service, the food, the Copa Club"
Pros: "Everything. All went well, no hitches anywhere."
Pros: "Best airline that still travels to Venezuela when every other airline is suspending service to Venezuela. Thank God for Copa"
Pros: "No delays on departure. Smooth boarding process"
Pros: "The service in first class"
Pros: "All flights were on time."
Cons: "The crew didn't care and was not approachable. Food was dry and tasteless. No vegetarian options. During 8 hours' flight they served only 2 glasses of water."
Pros: "Crew was very understanding of our frustration and di the best they could do within their range(which wasn't much to be honest)"
Cons: "Poor job in the gate at boarding and with announces, we were held in the the runway for about an hour plus without proper indication of why, all the could say was "bad weather". Non-stop turbulence and food wasn't served until good 3 plus hours into the flight, (remember to add that to the time we were held at the runway as well). Entertainment on board was extremely limited."
Pros: "Staff was courteous, smart and accommodating. All staff were bilingual in English and Spanish. Everything was clear and easy to understand."
Cons: "The dinner meals could have been better. But this is a minor detail. I would happily fly Copa Airlines again and plan to do so."
Pros: "Everyone was extremely kind and helpful!"
Pros: "I liked that food was included...it was hot and mostly tasted pretty good. I liked that there was entertainment included...with free headsets. The crew were very nice and did a wonderful job taking care of us."
Cons: "I think the boarding process could be improved. Alaska Airlines boards from the rear (after 1st class and mileage partners) and that sort of helps the bottleneck in the middle. I would have liked more choices of movies...but, gee - I managed just fine."
Cons: "I'm still traveling.. copa rebooked on united.. is coming in at midnight instead of 2pm.. missed an dinner event I have planned. Disappointed some people.. plus I'm still not home.."
Pros: "The service was great. And I had a personal issue so I had to change my schedule and they were very kind and helped me."
Pros: "I like punctuality and service!!!"
Pros: "Food and drink were unexpected and satisfying."
Pros: "I loved the food and the flight attendants' customer service. It was awesome and they were very nice."
Cons: "That I almost was left without food because the flight attendant passed by me because I was sleeping . Although it my fault because it's not fair to wake a passages up. But for food I think it is fair."
Second time in Halifax the same ground flight attendant doesn’t follow the policy or rule of priority boarding.
Too many delays from start to finish of the trip
There wasn’t an option for not applicable under food. No food on this flight. Good coffee though.
Pros: "Very efficient boarding and great crew!!"
Pros: "Ran on time"
Cons: "Wider seats in economy class"
Pros: "Very nice and accommodating"
Cons: "My inflight entertainment system didn’t work."
Cons: "The flight was delayed for over 2 hours without explanation or apology. The entertainment system did not work on my computer. Either the system was not working properly and/or the troubleshooting instructions were incorrect. This was a five hour flight with no entertainment, in a cramped seat."
Pros: "ON TIME."
Pros: "Super friendly, fun crew!"
Cons: "More room"
Pros: "It was the last leg of my journey back home."
Cons: "Not much more could be done on such a short flight."
Pros: "Crew friendly"
Cons: "No entertainment option for longer flight?"
Pros: "Not much, other than it got us to our destination about 15 minutes ahead of schedule"
Cons: "The food on WestJet is atrocious when you purchase Plus seats. If you are on a flight less than 2.5 hrs you get cookies or pretzels and poor wine. If you are on a flight over 2.5 hrs you get some hot in a box. I had an egg and bacon fajita. The fajita was like warm cardboard."
Pros: "No ability to change dates of flight."
Cons: "Paying a charge to change flight"
Pros: "price efficiency"
Cons: "gate change last minute"
Pros: "Flight was smooth no problems"
Cons: "Being 40 minutes late Cost to me $234.00"
Cons: "Super Cold airplane and it’s not the only west Ket that was freezing. the crew kept skipping my row for drinks for some reason. the landing was rough."
Cons: "Later flight from Toronto delayed multiple times, finally to 2:40 am and then canceled at midnight. Way too late to find an affordable hotel, had to stay at expensive airport hotel instead."
Pros: "Upbeat crew!"
Cons: "Leaving from the basement of YYC airport"
Pros: "Staff were helpful and smiling. Good value"
Cons: "We needed a better choice of food"
Cons: "Due to the fact that my trip to was not clearly indicated as non stop it is the first time in thirty years of regular travel that I did not have a direct flight to Calgary. Then I was not able to change my flight at the airport even though there was room available on a direct Westjet flight leaving as close to the same time. But the worst part as after landing we waited for a very long time for the plane to pull up to a gate (unnecessarily burning fuel and poluting the environment). And finally we waited another very long time for the doors of the plane to be opened for disembarkation. More than 3/4 of an hour waiting on the ground after a one hour flight very late in the evening. As a result I hat to take a cab home from the airport. Now I will try my best to not fly Westjet."
Pros: "No hassle boarding and smooth flight. Courteous flight attendants."
Cons: "Wifi capability to watch movies was weak. I in fact paid for wifi on the way to Canada on June 28, but was not able to use the wifi at all. It could have been my laptops browser issue. All and all, great flight."
Pros: "On time, smooth boarding."
Cons: "Screaming baby most of way but not airlines fault."
Pros: "On time, friendly folks, no hassles"
Pros: "Loved WestJet! They are the best airline, always super friendly"
Pros: "Flight crew very friendly."
Cons: "Entertainment app. is terrible, movies really old."
Pros: "Seats. Great crew members"
Cons: "Having to pay for everything"
Pros: "Amazingly quick check in. Great and friendly customer service. Genuinely sincere."
Pros: "The crew was very friendly and funny"
Cons: "Everything was up to my standard"
Pros: "Staff"
Cons: "Paid good money for this flight to Cancun, no wifi, and no movies etc... This is unacceptable and I'm very disappointed as a long time WestJet flyer"
Pros: "flight was on time and arrived on time"
Cons: "i think it is terrible that one must pay for their baggage, and this will give me a reason to seek an alternative carrier during my next trip"
Cons: "We were delayed 45 minutes without reason, we asked to have our flights switched as we were nervous of missing our connecting flight and were told we could not switch. While we were waiting on the runway for over an hour I asked our flight attendant to check on the status of our connecting flight and she basically told us to hope for the best and that we would have to deal with it when we arrived in Toronto"
Pros: "We boarded on time, and when we were delayed by fog, we were kept informed."
Cons: "We were one hour late landing, couldn't be helped. But, it was a 45 minute wait for our luggage."
Pros: "I really enjoyed my Canadian Vacation. Everyone was nice and being from the islands it was really a Wonderful and Cold Experience. I never dreamed I would go skiing"
Cons: "Cleaning snow off my rental. Other than that it was Amazing"
Pros: "It was a smaller aircraft and the staff were friendly"
Cons: "was right at the back of the plane and could not hear the announcements clearly."
Pros: "The pilot was awesome and the crew."
Pros: "The boarding process wasn't to bad"
Cons: "The crew did not ask if we wanted a snack. I had cranberry juice and thencupnwas barely full. Crew did not ask if I wanted a snack or even offer d a snack. . Yet the people behind me was asked if they wanted a snack. Rude ."
Pros: "The professionalism of the crew and the spacious plane."
Pros: "The plane ✈ flew without incident."
Cons: "Airplane left late, no in flight movies, menu of food was very unusable. Because I am lactose intolerant, still, lots of cheesy entrées on the menu."
Pros: "We were traveling with an infant and a toddler and the staff was helpful and gave us info about which bathroom had a changing table and how to hold the infant during take off and landing without us needing to ask for it."
Cons: "We had a bit of delay because the plane came in late but luckily enough the winds were favorable and the pilot was able to catch up."
Pros: "The people were all very helpful."
Cons: "The system was down. Had to stand in line for an hour. I had carry on and Global entry. But couldn't get my boarding pass without seeing an agent."
Pros: "Excellent flight got in half hour early. Which was quickly eaten up by ground staff at airport not being prepared broken people movers and waiting for luggage. But the flight was half hour early LoL."
Cons: "Man claimed he didn't like flying and this was an excuse to get drunk! Please be more smart serve concious. People staying at the same hotel in Barbados claimed he was fished out of the pool twice! And he got on the park and fly bus"
Pros: "The plane wasn't full."
Cons: "The crew was late."
Pros: "Pleasant staff and adequate leg room."
Pros: "The boarding process was organized and quick. The pilots, Robert and Patrick flew so well and we landed like a dream."
Cons: "Nothing"
Cons: "it was very good"
Pros: "It was a good flight. Comfortable and on time."
Cons: "I rated food low as there wasn't any nor did I expect it. No problem."
Pros: "Great atmosphere... entertaining staff, very pleasant."
Pros: "The airline gave each passanger free dinner prior to the flight for being delayed. The in flight attendants were very friendly and helpful. Very efficient with their tasks and security checks."
Cons: "The flight was delayed by 4 hours due to a thunderstorm in toronto."
Pros: "Fight left on time, crew was friendly, entertainment system worked."
Cons: "Cramped seats made worse by reclining passengers seated in front of me. Couldn't pre-order my meal even though I tried 24 hrs before ( 2 days is apparently the requirement)."
COVID-19 information
Safety measures for airlines flying from Detroit to Caribbean
Airlines flying from Detroit to Caribbean have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Detroit to Caribbean
Mandatory masks
Masks required on board, masks provided on flights from Detroit to Caribbean
Social distancing seating
Middle seats unavailable to book on flights from Detroit to Caribbean
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Detroit to Caribbean
Flexible cancellations
Waiving of change fees. Search flexible flights from Detroit to Caribbean
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