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Even after a delay, getting off the ground, thanks for keeping me safe, the airline made certain that my connecting flight was rebooked to get me to my final destination. It was actually rebooked twice, and my luggage still managed to meet me. The airline gave me a credit for food and beverage to be used at the airport vendors, regretfully, the credit did not transfer to my final boarding pass. Oh, well…

Luggage transfer in Chicago was not performed in time. I received my luggage at my destination two days later.

On board Entertainment and crew services were absolutely trash! Neither me, nor any of my 40 family/friends members are flying Lufthansa again!

Plane was delayed for over 1 hour causing us to miss a connecting flight in Munich. We spent 10 hours waiting for the alternate flight which was delayed about 45 minutes. We had a service attendant who was very helpful with our missed flight. Later in the evening when consulting service attendant, he basically said, the plane will show when it shows!

Food should be provided according to the passengers selection. In flight entertainment system must be updated with latest devices and applications. Proper over head headset must be provided rather than providing cheaper ones.

Very organized check in and boarding experience. Good crew very helpfull.

Deplaning at Frankfurt required ck=limbing steep stairs with no provision for escalator or elevator.

Flight comfort was good. However, due to delayed flight, waiting was too much while boarding. Moreover, food choices can be improved as well.

Flights on time, planes up to date with clean toilets, comfortable seats and working IFE. Helpful Lufthansa staff. Food was good, but can always be better, esp vegan and vegetarian food loaded from the USA. Overall great experience.

We were on a new plane with Lufthansa and everything was clean and seats were comfortable. Staff was courteous and food was good. The only airline that still provides real silverware and not plastic.