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Pre-boarding seemed tom happen at the same time as Business Class - I thought the idea was to allow people who needed extra time to board without interference from other boarding types, but I guess that's how they do it at LAX.

The good: we liked fast boarding, the departure and arrival on-time. The not-so-good: The crew should learn from their sister-company Swiss with whom we took the flight to the US. Austrian onboard personnel need to smile more and provide a better service. Food was okay, there was the usual issue with “no more chicken” by the time they reach row X 😕. We did not understand why the crew collected trash so randomly and inadequately. We missed the free internet for messaging which was privided by Swiss as well. Hope this feedback helps.

They should be kind to the people Food is always plain pasta bread is from the fridge they don't even warm up Seat is so uncomfortable body hurts

I am very satisfied for choosing that Airlines! It was my first time but the everything went smoothly! Thank you!

This is truly the worst travel experience of my life. The UK ETA program had a technical failure, and I was stuck in limbo for 24 hours, unable to board my flight and unable to navigate anything in my itinerary. I had to rebook an entirely new flight and I’m now out doubled the money. Unconscionable.

OK, would prefer some meat for dinner, not just pasta although was tasty. There was only one dish, no choices

Flight delayed with no explanation. Boarding was confused (proceed to plane, go back to waiting area).

It was a great experience. The aircraft is a bit dated but other than that it was great.

Last few years I didn't not have great experience with United Airlines.

Booked economy. Seat felt like it was a bit more roomy than my last trans Atlantic flights. I had a nice person sitting next to me. Everything was as good as it could be considering you are 35,000 feet up in the air and in a metal container. Beers, wine, food were all readily available. Plenty of movies and shows to watch. Friendly flight staff

When getting to our seats a blanket, headphones and pillow where there already. The food was very good and plentiful. I liked when they came around w/hot towels to freshen up with. Slippers, socks and an eye mask was a nice surprise. My husband and I have mobility issues and the transporters were absolutely wonderful and helpful w/the wheelchairs at each stop. Getting from one gate to the next they were a blessing.

The taxi drivers are very rude. Didn’t wait. They said you come in 5minutes or I leave. Did not leave any messages on front desk and they left. We have to hire new cabs in turkey.

Everything was good except for the seating arrangements. We could not get seats to be seated together with my wife. We’re unfortunately.

My first time in business class The in flt staff was outstanding in every aspect of service, the food was amazing, the business seat space made the 11 hour journey easy peazy

It was good, but always can be better. The airplane was old.

I always travel on Turkish Airlines but seriously I am I am considering to change because this is not the first time that the flight attendant are rude and they dont help. I asked for cold water with ice 5 times and I got water with no ice and this is not the first time to ask for something and you dont get it. Also I noticed this behavior only towards people who are not turkish.

delayed to take off from detroit by 3 hours lost baggage in istanbul and now in venice without baggage

short flight but we still got a very nice lunch and the crew did an excellent job in taking care of us

Turkish Airline canceled our tickets in the very last minute, with our luggage and everything else, all prepared and good to go. It’s clear that they sold the tickets for better money to someone else. Bad, Bad, Bad business!!!

Was an excellent experience I have been flying Turkish Airlines for 5 years and always will

Even after a delay, getting off the ground, thanks for keeping me safe, the airline made certain that my connecting flight was rebooked to get me to my final destination. It was actually rebooked twice, and my luggage still managed to meet me. The airline gave me a credit for food and beverage to be used at the airport vendors, regretfully, the credit did not transfer to my final boarding pass. Oh, well…

Luggage transfer in Chicago was not performed in time. I received my luggage at my destination two days later.

On board Entertainment and crew services were absolutely trash! Neither me, nor any of my 40 family/friends members are flying Lufthansa again!

Plane was delayed for over 1 hour causing us to miss a connecting flight in Munich. We spent 10 hours waiting for the alternate flight which was delayed about 45 minutes. We had a service attendant who was very helpful with our missed flight. Later in the evening when consulting service attendant, he basically said, the plane will show when it shows!

Food should be provided according to the passengers selection. In flight entertainment system must be updated with latest devices and applications. Proper over head headset must be provided rather than providing cheaper ones.

Very organized check in and boarding experience. Good crew very helpfull.

Deplaning at Frankfurt required ck=limbing steep stairs with no provision for escalator or elevator.

Flight comfort was good. However, due to delayed flight, waiting was too much while boarding. Moreover, food choices can be improved as well.

Flights on time, planes up to date with clean toilets, comfortable seats and working IFE. Helpful Lufthansa staff. Food was good, but can always be better, esp vegan and vegetarian food loaded from the USA. Overall great experience.

We were on a new plane with Lufthansa and everything was clean and seats were comfortable. Staff was courteous and food was good. The only airline that still provides real silverware and not plastic.