Daily cleaning, installation of cabin HEPA filters on flights from Detroit Metropolitan Wayne County to Portugal
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 51m
Portugal has reopened its borders to travelers arriving from the EU, Schengen Area, Australia, China (including Hong Kong and Macao), South Korea, New Zealand, Rwanda, Singapore, Thailand and Uruguay.
Travel from the UK and Brazil into Portugal is suspended. Except for the right of entry for national citizens and their families and holders of residence permits in Portugal.
Travelers from areas other than those listed above may enter or transit through Portugal only if they have an "essential" reason such as professional, study, family reunification, health, or humanitarian reasons. Business travelers should be prepared to describe the reason for business travel and may be asked for evidence. Students must have the appropriate visa and/or be prepared to present evidence of registration with a Portuguese educational institution.
Third country national holders of residency permits or long-term resident visas issued by EU member states may transit Portugal to return to their country of residence.
Travelers must present a medical certificate with a negative COVID-19 PCR test result issued within 72 hours of departure. Children under the age of 2 are exempt from COVID-19 testing requirements.
Travelers must complete and present an electronic Passenger Locator Card upon boarding.
Travelers arriving from the UK and Brazil must be a Portuguese national or a citizen legally resident in Portugal and be required to present a medical certificate with a negative COVID-19 PCR test result issued within 72 hours of departure. Travelers without a valid medical certificate with a negative PCR test result will be tested at the airport.
Travelers arriving in Madeira and Porto Santo must complete and submit an epidemiological survey 12-48 hours before departure. This will generate a QR code which must be presented upon arrival. On arrival, travelers must present a medical certificate with a negative COVID-19 PCR test result issued within 72 hours prior to departure. More information is available here.
Travelers arriving in the Azores must present a medical certificate with a negative COVID-19 PCR test result issued within 72 hours prior to departure and submit a Questionnaire for Risk Assessment and Early Detection. More info is available here
From 9 December, travelers will need a negative COVID-19 test for travel from São Miguel and Terceira to any of the other islands in the archipelago.
Travelers arriving from Czech Republic, Slovakia, Slovenia, Spain, Estonia, Ireland, Lithuania, Latvia are subject to a 14-day quarantine, at home or in a place indicated by health authorities. Prophylactic isolation does not apply to passengers on essential travels and whose length of stay in national territory, certified by return ticket, does not exceed 48 hours.
Travelers who are nationals or residents of Portugal, arriving from the UK and Brazil are subject to a 14-day quarantine, at home or in a place indicated by health authorities.
Travelers arriving in Madeira and Azores without a medical certificate with a negative COVID-19 PCR test result issued within 72 hours prior to departure are subject to COVID-19 test and quarantine until they received the test results.
Residents in Madeira and Azores returning home to the region, will need to take a second COVID-19 test 5-7 days from the date they were first tested. They must self-isolate at home until they know the result of the second test.
All other info
National ID cards issued to nationals of Portugal which have expired on February 24, 2020 or later are considered valid until March 31, 2021.
There are currently 65,793 active cases of COVID-19 diagnosed in PT and 16,389 deaths as of Mar 3 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Portugal.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Portugal is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Portugal with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Portugal up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "After we missed our flight, we were provided with terrible customer service."
Cons: "We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend."
Pros: "food is amazing"
Cons: "seat is outdated, but new seat for biz is coming very soon"
Cons: "WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK."
Cons: "The plane was 1 hour late to board. This is very inconvenient as I had a connecting flight, with layover of an hour and a half! I had to run like hell just to make it in time for the boarding of my second flight!"
Pros: "Good food"
Cons: "poor customer service. They are always late and ground crew is not helpful at all"
Cons: "Small legroom"
Pros: "The staff was kind and well spoken on the flight."
Cons: "The gate staff was not forthcoming with information and both of my flights were delayed by an hour and no one shared info with passengers."
Pros: "Lot of empty spaces"
Cons: "Lot of rubbish on the plane"
Pros: "Everything- hot moist wash rags & overnight kit were luxury touches."
Pros: "In flight entertainment Bathroom focet"
Cons: "The seats were highly and unusually cramped up. To increase the space, provide leg room, not alright for an international flight w 14 hrs duration in flight. Very discomfort."
Pros: "Nice snack"
Cons: "No real boarding procedure followed, perhaps they do this with “certain” destinations they believe are not worth it. When asked why they didnt properly board us, or actually mae people sot on their assigned seats, they shoved me aside. Pretty rude (and im an elite plus traveler with them). I will avoid TKY from now on."
Cons: "I could not use my ticket I was trying to extension date but customer services terrible"
Cons: "No entertainment system in the seats."
Pros: "I like the food and movies"
Pros: "Turkish had several flights departing close In time and they only had three agents at the check in counter, makin* the process painful at 4:30am. After on hour in line only about 10 passenger seat were checked in. By th way all the security screening procedures ran very smooth and quick, it was Turkish procesdures and man powe4 that was poor. Boarding the airplanes was chaos, both in Tel Aviv and Istanbul."
Cons: "Very little was done to impress the passengers from check in, boarding, airplanes were old and peach between seats small."
Pros: "Planes are very clean, food is excellent, there is plenty of alcohol, and the crew treats economy passengers as if they were royalty. Flying attendants clean toilette each hour, There is also a flower pasted on the mirror in the toilette. All details of the flight have been take care of."
Cons: "1) The safety record is not superb https://en.wikipedia.org/wiki/Turkish_Airlines#Incidents_and_accidents 2) Political situation in Turkey is unstable. 3) Most of Europe is west of Istanbul - the flights to Europe are longer. BUT ANYWAY: THE AIRLINES ARE WORKING HARD TO OVERCOME ALL OBSTACLES AND PRICES ARE GREAT."
Cons: "The priority for boarding. Disabled passengers should board first. In Istanbul they take your boarding card and hold it. There has to be a better system."
Pros: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Cons: "Check-in was very slow."
Pros: "There was almost nobody on the flight. In flight entertainment was awesome too."
Cons: "Seats, food and service"
Pros: "Onboard food was good"
Cons: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."
Pros: "great crew and flight!"
Cons: "We would have loved to have been able to easily upgrade to business class but weren't able to."
Cons: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."
Cons: "Service on this flight was significantly better than the Cairo flight, probably just because this flight goes to London. Welcome drink were promptly served but the food choice was still a big no-no. EVERYTHING CONSISTS OF DAIRY PRODUCT THAT I M ALLERGIC TO. When I brought this to the flight attendant's attention, none of them was apologetic and none of them tried to find out another solution to me, who was flying their airline the first time and didn't know the not-so-diverse food option."
Cons: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"
Cons: "Departure from Istanbul was delayed, then there was a backup for takeoff, so we sat on the tarmac an extra half hour. Still don't understand why the Istanbul-to-IAD flight is scheduled to be an hour and a half longer than the IAD-to-Istanbul leg was. Apparently there was no effort to make up lost time, so our scheduled 7:10pm arrival was after 8pm. Pasta dish was clearly supposed to be a hot meal, but it was cold when served."
Pros: "Everyone in the crew was friendly and helpful. The flight was long, but seemed shorter because the crew was attentive."
Cons: "My flight was delayed."
Pros: "I love getting a drink and sandwich on a one-hour flight!"
Cons: "The lateness of flights"
Pros: "The flight took off and landed as scheduled. Boarding was quick and without any hassle. Food was served with in an effective way, and in a friendly manner. Food and drinks were of a good quality and passengers were taken into consideration. Thank you very much."
Cons: "I have nothing to complain about. I did not at any time feel disappointed about anything."
Cons: "Flight was canceled and I missed all subsequent connections"
Cons: "Asked for a refund, Turkey is a hot spot for terrorism and Americans have been evacuated from this country. Airline would not refund or let me change names on my tickets. I will never deal with this airline again."
Pros: "Food, entertainment, crew were all great"
Cons: "Very cold in cabin"
Pros: "Flight delayed so was my luggage for more than a week."
Pros: "Good service and chairs were comfortable."
Cons: "Took FOREVER to get my bag in Tashkent. When you arrive at 2:30 in the morning, you want to get your bag and go to bed, not spend another hour or more waiting at the airport. This may not be entirely the fault of the airline, but it seems that a company like Turkish Airlines should have enough clout to insist on a better travel experience for their customers."
Pros: "I like the food served on Istanbul-Kabul leg of my trip. A bit different from the usual menu but really good. Boarding, departure, and arrival were on schedule."
Cons: "It was raining a bit but we had to ride the shuttle bus from and to the plane. We got wet while climbing the stairs to the plane. I wish we used the tube gate instead."
Pros: "Quality experience all the way around. Thank you for city tour of Istanbul during layover. Outstanding touch!"
Cons: "Food was average"
Cons: "less seat space"
Pros: "The crew and the service. Plus the choices for entertainment"
Cons: "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."
Pros: "Seating could be wider."
Cons: "Good floght"
Pros: "My mother's luggage was lost and arrived to us ripped the next day and i emailed them yet no compensation has been made and no one has replied to the email."
Pros: "Every thing was perfect and the service too"
Cons: "The only problem is I didn't one of my luggage on time after 3 days I was upset and made"
Cons: "Rude stewardess"
Cons: "Aggressive staff, terrible food"
Cons: "because of turbulence, they stopped serving food and beverages in the middle of their service but it wasn't that shaky. I've been in worse flights and they still served the food. they did not stop midway."
Pros: "Great staff Best airline food"
Cons: "Nothing to not like"
Pros: "The crew was perfect"
Cons: "No wi fi on the plane."
Pros: "The sear was messy they didn't clean it it was full of pieces of bread."
Cons: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."
Cons: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"
Cons: "I not get to go my flight, I couldn't get reimbursement"
Cons: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
Cons: "Advertised October Pink products but did not have them for breast cancer support"
Pros: "The bread was fresh and food better than other times"
Cons: "Crew is always aggressive and unfriendly"
Pros: "Everything! The service was exceptional!"
Pros: "It was very comfortable and pleasant."
Cons: "Could be a little better the service, the dinner was late"
Pros: "Crew great."
Pros: "Arrived on time."
Cons: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."
Pros: "Great crew and prompt boarding."
Cons: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."
Cons: "Excelente aerolínea"
Pros: "The cue lines per zone are the most brilliant idea!"
Cons: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Pros: "The crew was friendly and always came around with water."
Cons: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."
Pros: "Nice staff. Flight on time."
Cons: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"
Cons: "The fligh Washington delay more than a hour"
Pros: "The staff were very helpful and professional."
Cons: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Cons: "they lost our luggage very inconvenient"
Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Pros: "Quick and efficient not lying more to say or critique."
Cons: "Coffee and a bread roll as a snack??"
Cons: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Pros: "That I was able to sleep a bit on the flight - and that we gained an hour."
Cons: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Pros: "25 min ahead schedule!!!"
Cons: "Cabin space, too narrow rows."
Pros: "Onboard crew was friendly. Dinner was good"
Cons: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Cons: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."
Pros: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."
Pros: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Cons: "Slight issue with headphone connection, was not the only passenger."
Cons: "Leg space."
Pros: "Enjoyed my food, especially tasty for airplan fare!"
Cons: "Not enough leg room"
Cons: "Plane left more than 40 minutes late with no explanation or apology."
Cons: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."
Pros: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Cons: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Pros: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Cons: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Pros: "Free snack and drinks. Good service."
Pros: "Courteous crew"
Pros: "The crew was good and very good pilot's"
Cons: "No leg room between seats"
Pros: "it was cancelled so they got me on the next flight on Turkish"
Pros: "Very old plane with very poor screens where images was horrible"
Cons: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"
Pros: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Cons: "Bottom seat cushions could be a little more comfortable ."
Pros: "Crew was great."
Cons: "Food could be a bit better. White bread is unhealthy."
Pros: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Pros: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Cons: "Food was not good."
Pros: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Pros: "Disorganised and slow"
Cons: "Couldn't organise a booze up in brewery. Baggage offload took forever"
Pros: "Other crew members were very polite to us, in particular a younger tall woman."
Cons: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Pros: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."
Cons: "Flight was totally full... At least everyone had a mask on American does not space seats like Delta does I will be taking Delta whenever possible"
Cons: "I bought WiFi for my iPhone on the flight and could barely use it because it kept kicking me off and was super slow."
Cons: "I think boarding from rear would facilitate faster boarding And eliminate people blocking Aisle ( standing in aisle and digging In their carryons preventing people From finding their seats further down the aisle. Also people with a connecting flight Pressed for time on their next flight Departure...Should be allowed to deplane first..so they don't miss their next flight."
Cons: "Foot room. Baggage room. Entertainment. Service"
Pros: "Comfortable seats & fast boarding"
Pros: "Smooth ride"
Cons: "In a perfect world, no 2-hour delay."
Cons: "O prematurely had to check my carry on when there was room to bring it on board with me"
Pros: "Accommodation to any concerns"
Cons: "No entertainment or WiFi at all"
Pros: "30 year old plane! Needs to retire this aircraft and move into the 21st century!"
Cons: "No outlets no individual monitors"
Pros: "It was on time. I liked the head rests on the seats."
Cons: "Many things Food Services Entertainment"
Pros: "We arrived safely and so did our luggage."
Cons: "PHL-Lisbon plane left 3 hours late due to CATERING problem. Seats were uncomfortable and food was awful. Lights and entertainment controls at my seat didn’t work."
Cons: "There was a lot of announcements on the very early flight trying to get people to signup for a credit card...too early for all those unimportant announcements :("
Cons: "Disgusting attitude from the flight attendant. She laughed at me when i told her i was transgender"
Pros: "Easy check in."
Cons: "Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate."
Pros: "Lots of legroom in the exit row"
Pros: "All good"
Pros: "The seats were comfortable, the entertainment selections in the screen on the seat back were great, loved that there was more than one outlet for plugging in devices to charge, the sunset/sunrise lighting effect was really near"
Cons: "I honestly cannot come up with something that I did not lie"
Cons: "The boarding passes I printed out at home could not be scanned at the airport. This also happened last time I flew. There are words printed thru the optical."
Cons: "Airbus seems to have completely minimalized all legroom for persons over 6 feet."
Pros: "Crew did their best!"
Cons: "Our flight was delayed over 3 hours. Other Advantage members have already received bonus miles for their inconvenience. I am also an Advantage member and have not received bonus points and am unable to get ahold of anyone."
Pros: "Friendly, efficient"
Cons: "Wait for Baggage and 20+ mins getting to gate after we landed"
Pros: "Not much."
Cons: "There are NO ENTERTAINMENT, and I had two flights that were more than 5 hours each. It was not operated by British, it was actually American Airlines."
Pros: "Crew and promptness"
Cons: "No entertainment for each seat. No cellphone charger."
Pros: "Boarding was fast and easy gate agents were awesome."
Cons: "Older plane. Very uncomfortable"
Pros: "Sears are comfortable and the entertainment is great as well."
Cons: "Not much to dislike."
Pros: "Flights were on-time, planes were clean/newer, snacks were good."
Cons: "Their boarding/de-boarding process was quite inefficient - they have boarding zones, but then you just go to a shuttle and it's a free for all at the plane."
Cons: "Nothing at all"
Pros: ". ."
Pros: "Flight was quick- onboard entertainment (streaming videos to your device) was cool...but the back of the plane is pretty bumpy and there was a lot of turbulance."
Pros: "Everything was on time"
Cons: "Not enough room between seats"
Pros: "The least service I have seen among all the airlines I have traveled so far"
Pros: "Friendly staff"
Cons: "They lost my luggage and that was horrible but they delivered it to my hotel which was nice."
Pros: "Seats were comfortable, the plane was clean, and all flights left and landed as scheduled. Actually, they landed and unloaded is early! Would recommend if you don't mind paying extra $25 to check a bag."
Cons: "That no checked bags are included in the flight costs. They didn't hide this or surprise me, but just a dislike."
Pros: "Food, Service, overall feeling of flight and crew"
Cons: "Leg room"
Pros: "The plane was clean, a/c worked well. Stewardesses offered food and drinks several times. Pilot repeatedly came over the intercom with updates on the flight."
Cons: "There was an annoying rattling noize coming from above my seat near the roof and wall."
Pros: "The flight was smooth and the coastline views were amazing."
Cons: "No in-flight entertainment. Poor quality sandwiches."
Pros: "Loved that he was upfront with all of us that it would be a bumpy flight after about 20 minutes, which he was correct and very accurate."
Cons: "I thought his delivery sounded a little more "worrisome" than it needed to be. I thought that he could have expressed the same sentiment, while sounding more confident in his ability and more soothing for folks like me who despise turbulence:)"
Cons: "flghit Porto/Lisbon 1 hour delay"
Pros: "It was successful."
Pros: "The flight overall. Also, it landed early."
Cons: "In Charlotte, they had to deplane on the tarmac and my daughter had a crutch, so she had to sit on the steps to go down them."
Cons: "Turbulence, not there fault"
Cons: "Chaotic boarding Multiple delays Unfriendly ground staff"
Cons: "Flight was canceled with no option to leave until the next day"
Cons: "Flight was changed without notice did NOT go to Charlotte instead flew Detroit to Dallas! To Tampa- a little out of the way. After we were checked in and ready to board I then got a call to notify me the flight was changed. Boarding was awful made me check small carry on when there was several open over-head compartments and several others were walking in with two + carry ons. How do you explain that? I will NEVER fly American Airlines again. The airplane from Dallas to Tampa was ancient, a little scary to even think it was still in the air. The air conditioning was minimal I could hear other passengers complaining it was extremely uncomfortable."
Cons: "The clarity about baggage fees, really unclear and very expensive."
Pros: "Yes, it was comfortable and they r nice."
Cons: "Ummmm delayed both flights were delayed, it was annoying"
Pros: "In time. Plane half full. Perfect."
Cons: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"
Pros: "All good"
Cons: "Boarding slightly convoluted but ok"
Cons: "poor and cheap plane"
Cons: "It was nice to get a snack but the quality was mediocre."
Cons: "I was dehydrated because I could barely get enough water to drink"
Pros: "The service appeared to be good but everything was rationed"
Cons: "Not getting new business configuration"
Cons: "Delay one hour"
Cons: "Bags didn’t arrive"
Pros: "The stewards and stewardessen were very professional and friendly"
Pros: "everything:personal, services"
Cons: "I did not like although my ticket had luggage allowance, TAP made my wife and I pay twice. Of course to pay needed endless and senseless wait and paying booth."
Cons: "Theo lost my luggage the plane was full of dust"
Pros: "The check in was smooth and boarding was quick"
Cons: "We had problems with TAP up front related to baggage fares and them keeping the $85 I paid for my son who is 2 meters tall to be in an exit row and then assigned to a different seat. He was miserable for almost seven hours."
Cons: "Huge delay. No clear explanation what caused the delay"
Cons: "I didnt like the fact that the chairs are so close together. When passenger wanted to incline their chairs it would be too far back to be comfortable for the person behind. And to sit on the plane for a long fight in this uncomfortable position is not good. They need to make sure all chairs a fixed and now obstructing passengers comfortable manner"
Cons: "You can't reach them via phone and they are horrifically slow and difficult to get ahold of."
Pros: "Fast boarding"
Cons: "Had to wait forever to find out Gate Number."
Cons: "As I keep metioning....you guys need to be more generous with the Victoria program. I fly you guys a minimum of 7 or 8 times a year, plus numerous partner flights, and what do I get? no free upgrades, 60,000 miles to become gold etc etc"
Pros: "I have traveled with Air Portugal numerous time. Here is a little country very proud of having its own airline company and they do great. The value is great."
Pros: "Getting through customs at Lisbon airport is a nightmare. It takes a full hour standing in line among a hoard of other arrivees before passports are checked."
Cons: "There were no power outlets"
Cons: "The terminals they use have no express lanes for biz travel. Very stressful particularly if short layover time."
Pros: "Easy trip from London"
Cons: "Not sure what was in the sandwich."
Pros: "In the air excellent"
Cons: "On the ground, poor communication"
Pros: "Service wonderful"
Cons: "Some delays at the airport but service is excellent."
Pros: "Well done...when other airlines offer nothing!"
Cons: "Slight delay in boarding... but arrived on time"
Pros: "very rude empoyees at check in"
Cons: "Your change and return policy is a ripoff."
Cons: "The monitors did not work."
Pros: "Ease of boarding"
Cons: "Wait at baggage claim was too long"
Cons: "Need bigger pillows!"
Pros: "La atención del personal es bueno."
Cons: "Los asientos no se pueden reclinar, muy duros."
Pros: "i like the snack they gave."
Pros: "Absoulty nothing"
Cons: "Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so."
Pros: "Nothing. Staff unhelpful and unorganized."
Cons: "They seem super unorganized. You wait on a line to check-in, then another one to board and then another one to actually sit down. I've enevet been on an airline that has such long waits."
Pros: "Plane wasn't fully booked so the seating was more comfortable."
Pros: "Nice refreshments, friendly attendants"
Cons: "It took a very long time to check in and board."
Pros: "It was s a good value especially as a Star Alliance Gold flyer."
Cons: "No vegetarian option for sandwich snack."
Pros: "Love it!! I can't wait to fight again"
Pros: "great staff and great plan. Comfortable and roomier than most"
Pros: "I like nothing about this airline."
Cons: "They are thieves with scammy change policies."
Pros: "They lost my luggage. What else is there to tell?????"
Cons: "They lost my luggage. What else is there to tell!!!!"
Pros: "New airplane, spacious legroom, usb and power outlet"
Pros: "Primera vez que viajo con ellos, mi hice y la verdad que quedamos gratamente impacta dos! La atención excelente, inclusive nos habían dado en Zurich los puestos separados ( viajábamos mi esposo y yo) y sin decir nada, nos llamaron y nos cambiaron de puesto , para estar juntos, la comida excelente y la atención del personal impecable!!el"
Cons: "El vuelo Lisboa a Milán y el de Zurich a Lisboa, no tuvieron la misma calidad, ni de avión ni de atención...pero a Miami excelente!!"
Pros: "The comfort"
Cons: "Nothing I liked it all"
Pros: "Overnight flight so slept. Flight attendants were friendly and helpful."
Cons: "Cramped seating. No entertainment."
Pros: "Pizza was terrible."
Cons: "No tobacco or duty free on flight. No wifi signal. Only if u rented ipad from them did u have wifi"
Cons: "Rouge flight was sub par"
Cons: "I want to seriously complain about Air Canada and Kayak booking systems. I reserved the tickets to Shanghai but there were no place reminding me that I need Canadian VISA to connect flights between two Canadian cities. I am a Chinese citizen who is working at USA and not allowed to change flights in Canada based on the newest government rules. However, in both booking systems, there is no reminders. In my opinion, either Kayak or Air Canada can add a simple checkbox to let the potential guest choose his or her nationality status, then this kind of trouble can be mitigated. We talked and called Air Canada people but no buying. They kept saying this is our responsibility. We bought United Airline tickets at the last minutes and cost us about $2,400 because we cannot wait to get back China to prepare our wedding ceremony and US Visa interview. We are very very disappointed with Air Canada and will keep complaining about this issue. As a service supplier, how cannot you think on behalf of a customer? The air company definitely knows more about government rules than a customer. We did have mistakes of not researching government rules. However, the biggest mistake was we trusted Air Canada and Kayak who we thought had taken care of those kind of issues for us. Thanks."
Cons: "7:05am Flight got cancelled and they saw fit to rebook us on a 20:30pm flight.. decided to reroute us to anotjer city in canada and down to a different airport in DC Lost my luggage from time i checked it it at 0500am yo time dflight was cancelled and rebooked at 0700. And to fike claim and travrl without jt. Worst experience ever."
Cons: "Power outlet's didn't work"
Pros: "Great service, multiple meal/snack services and staff was friendly and helpful when needed,"
Cons: "The customer service line through telephone was not very helpful and seemed to cause more worry when we ran into a problem with our flight."
Pros: "Boarding was efficient"
Cons: "Flight was cold, movie and tv choices were poor."
Cons: "For non-U.S. Citizens the transiting in Canada is inconvenient and expensive. I wouldn't travel through Canada by plane again."
Pros: "Why Canada created a ridiculous process that requires a $7 payment for transmitting in Canada is beyond me. I hope they realize they are impairing the competition of it's own national airline."
Pros: "The cree"
Pros: "This was not a Luftansa flight!! It was Air Canada Rouge which is a budget airline that doesnt compare to Luftansa"
Cons: "The fact that it said thia was a luftansa flight when in fact it qas not"
Cons: "2 hour delay, lack of connecting ticket made me have to go through security all over again, the "entertainment" is an app for your smartphone/tablet."
Pros: "Once I made my flight (the next day) everything went smoothly"
Cons: "Online checkin does not inform passenger if their passport is suitable for travel. Although my online checkin was successful, once at the airport the attendant would not allow boarding because expiration was within 6 months of travel - a requirement for certain countries. It would be much more efficient - for airline and passengers - if the online check in system can catch this before arrival at the airport."
Cons: "Our flight got canceled 12 hours before we were supposed to take off. They postponed our flight 24 hours. It took forever to change it so that we still arrived at our destination on the same day. I'm glad I checked my email before going to bed because otherwise I would have shown up to the airport not knowing my flight was canceled. That should not have happened. It almost ruined my trip."
Cons: "Flight was about an hour late due to crew problems."
Pros: "The food was pretty good!"
Cons: "*The in-flight entertainement required you tonise your own mobile devices, but locks "premium" content (movies) and forces you to install an app to view it - which you can't do once your on the plane and have no wifi. Also, there's no way my iPad would've lasted 7h without a charging port anyways..."
Pros: "The flight attendant struggled were young very helpful and nice"
Cons: "No TV on back of seats. Seats very uncomfortable"
Pros: "The price."
Cons: "When someone has a terrible experience with a single individual it's just an anomaly. When it came to our experience it's easy to see that it's systemic and come from the top down in that company. The lack of customer service training is apparent. It was rampant and the overall feeling was just plain rudeness exuding from every team member. I'll never fly Air Canada again."
Cons: "Had to have a visa for connecting flights. Not worth going through Canada."
Cons: "Flight canceled due to mechanical problems. Out of 4 agents at desk at airport only one knew what to do in case of a cancellation. They all stood around eating raisinettes! Unprofessional, lack of training, lack of planning (why wasn't another plane sent). One agent was going through the line giving out a phone number to call? Why weren't they trained? I called and thankful I was up at the desk so I could tell the agent what to do from the lady on the phone! Lost a day on our already short Christmas visit with family. Would love a refund!"
Pros: "Air Canada is so willing to make changes at the last minute when I was at the airport. They put me on an earlier fight because I was there in very good time. Generally just a really lovely experience."
Pros: "Turkish airlines always delivers the best service and the most relaxing flights."
Pros: "No complaints about the flight attendants"
Cons: "Seating very tight and uncomfortable. Luggage handling is the worst I have ever seen. Out of 6 in our group, 2 had lost luggage and 2 had misplaced luggage. Airport customer service didn't care if items were lost or misplaced. Very unprofessional all the way around!"
Pros: "The direct flight was good time saver. The food was alright and the crew helpful and friendly."
Cons: "The seats were uncomfortable. In the same class, Lufthansa was more comfortable..."
Pros: "Very pleasant flight crew and helpful. Always had a smile."
Cons: "The boarding process at the gate. There were 8 or 9 gates crammed into a small section of the airport. Literally packed in like cattle and getting to the gate for departure was a nightmare, people had to shove and push through the crowd. Not a good experience!"
Pros: "Choices of movies were nice . Food was good ."
Cons: "Small legroom and poor selection in the entertainment provided via wifi"
Cons: "Delays both on Det to Toronto and Toronto to Kingston"
Pros: "On time and short! Everything was good"
Pros: "The crew and staff were at all times open to help, with a pleasant surprise to see all of them smile at all times."
Pros: "The crew was really nice and on top of things. Prompt service and very pleasant."
Cons: "The wifi movies and tv were not captioned in English for the deaf and hard of hearing. Accessibility was not provided."
Cons: "Couldn't rate entertainment- there was none - none expected"
Pros: "Our flight attendant, Aaron, was wonderful"
Cons: "Everything else was awful....I was taking an international flights, so arrived at the airport 3 hours early, as specified. There was no attendant at the desk until 1.45 hours prior to boarding. We almost missed the flight, and as a result, the connection to London. If possible, I will not fly air Canada again"
Cons: "It was cold!"
Pros: "Friendly staff and movies for children"
Pros: "The flight itself was fine- comfortable with nice amenities and a professional staff."
Cons: "My first flight was late then cancelled, then replaced by another. That one was late too and made me miss my connecting flight. I had to spend the night stuck in the Toronto airport with nowhere to safely sleep and my late arrival meant the entire first day of my long planned vacation was ruined. I was supposed to get to my destination around 10 in the morning, instead I arrived around one in the morning the next day. All I got from Air Canada for this trouble was a $10 meal voucher for airport restaurants that cost $25 and were closed during my stay."
Pros: "Smooth flight, excellent pilot"
Cons: "Huge delay, missed connection"
Pros: "Customer care hotline service over the phone was great! They took care of all my problems and was very nice."
Cons: "Customer service at the airport needs to improve tremendously!"
Cons: "Everything poor attitude bad manners and terrible demeanor"
Cons: "Was delayed so long I almost missed my connecting flight."
Cons: "Staff was useless. Made all international connections via my cell phone."
Cons: "Flight was cancelled and they did not bother to inform us! Ended up flying on United and arrived 6 hours later than planned."
Pros: "Smooth take off and landing."
Cons: "BOARDED LATE AND IN GATES VERY FAR FROM CHECKING. The (solitary) crew member did not speak French. Everything she said in French was unintelligible- very offensive (and disturbing) for Francophone passengers such as myself. And for a Canadian carrier- This shows no respect for our pluralism. When we book online and try to pick priority seating, then find out that the plane is so small that the 9th row means 9 out of 12 or something, this feels like a con. Especially when we pay extra. Stop making people pay for seats that don't get them any priority boarding (Zone 3!) and offer no real advantage."
Pros: "New plane (Dreamliner). Very comfortable journey. Friendly flight attendants."
Pros: "I like every thing about that flight it was my best flight going to Jamaica.thanks again for such an awesome flight."
Pros: "Good flight and on time."
Pros: "Steward was funny"
Cons: "Small plane, wasn't told ahead of time that there was no carry on luggage and I had lap top I had to carry on and expensive camera equipment that had to be checked, would not have taken this flight if I knew this ahead of time."
Pros: "The flight attendant was personable and made the flight enjoyable."
Cons: "I couldn't get through security without my bag but they didn't have a way to let me know it was lost so I almost missed my flight waiting on a bag that wasn't coming. There should have been an announcement to come to the Air Canada desk. There wasn't. When I got to Charlotte, there was No One at the Air Canada desk to report my lost bag. Thank goodness those from United were able to provide me with a phone number to call. The phone attendant was not a native English speaker and made it incredibly difficult to file a claim. I'm still waiting for my bag."
Pros: "Nothing really."
Cons: "The fact that 10 minutes before we were suppose to originally board the staff at DTW was trying to get people to give up seats because they oversold the flight which should have taken care of before that. It also doesn't help that the flight was late arriving and unboarding so that it could be reboard by new customers and updates were unhelpful and useless when attached to the plea for someone to give up their seats. 0 out of 5 stars...would NOT recommend."
Airlines flying from Detroit Metropolitan Wayne County to Portugal have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Detroit Metropolitan Wayne County to Portugal
Masks required on board, masks provided on flights from Detroit Metropolitan Wayne County to Portugal
Social distancing seating
Middle seats unavailable to book on flights from Detroit Metropolitan Wayne County to Portugal
Testing for antibodies, testing for symptoms for flights from Detroit Metropolitan Wayne County to Portugal
Waiving of change fees. Search flexible flights from Detroit Metropolitan Wayne County to Portugal