Clean. Friendly staff
it was quite comfortable
luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were.
excellent service and crew
Clean plane. Friendly staff
Worst selection of movies.
Comfortable seating, very good and pleasant crew.
Online seat reservation didn't work. Limited food choices and no vegetarian/vegan options. Big selection of movies and music, but quality not so great.
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
Thankful for coffee being served without charge. Not all airlines do that.
Crew was very helpful.food
Food was not upto the mark.
old plane, tight and uncomfortable
Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.
timing & entertainment
old plane, air quality poor in the flight
Average length leg room and a decently spiced meal on only a three hour flight.
No entertainment, plugs or anything to note about the airline experience.
Check in was fast and we'll managed. Flight crew is very friendly (seems to be a company-wide thing as they were friendly on another flight we took with Jet later in our India trip).
Seats have horrible pitch. Meal isn't very good. Didn't know I had to prepay for luggage because the Jet website said tickets for standalone journeys in india issued in the US had an allowance of 23kg but when I checked in they said this was not correct and I had to separately pay for luggage. A pretty negative surprise.
Flight crew is very friendly (seems to be a company-wide thing as they were friendly on another flight we took with Jet earlier in our India trip).
Flight delayed, seats have horrible pitch, meal isn't very good, prepaying for checked in luggage was a painful experience - I had to call the night before because the website wasn't letting me process the transaction.
@jetairways delayed flight random gate change and then queueing up guests for eternity from the aircraft till the aero bridge that’s the service we can expect from you #9w815 ...punching boarding sequence in the system just in time is not an achievement anyways
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