for the second time on this flight, the onboard devise for credit cards would not accept mine. this is the same card i used to book the flight. i complained to british air last time but they obviously haven't fixed the problem. there seems to be a problem using american credit cards these flights. is is a problem because nothing is free. luck;y a flight attendant did feel bad about it and gave me a glass of water
Crew on the flight home was extremely friendly! Flights were all on time. Food service and drinks were very good. Great in flight entertainment options
Customer service personnel over the phone was so rude to me. Flight crew on the flight from dfw to lhr wasn’t friendly at all.
The crew and the plan and the service were all top notch. However, their new policy as of 1/1/2018 in which they even charge for coffee and water seems very misplaced and excessive.
Their new policy as of 1/1/2018 in which they even charge for coffee and water on short flights (Madrid to London in this case) seems excessive, even in this day of ala carte flying. :-(
Crew were cooperative
There were no veg sandwiches.
Seats are not comfortable. The crew are OK. No fruit juice or cool drinks.
delayed boarding then waited three hours after we boarded for deicing. The piolet and crew did not update us. Made the flight very long.
Good service on plane seats weren't bad.
Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes
There was plenty of room, great staff, no worries whatsoever.
The food on Lufthansa has definitely slipped since the last time I flew them a couple of years ago. The main courses are just plain bad. Everything else is good
We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS.
Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis
Seats from JFK to Zurich were a little bit squeezed.
movies choices were good, the crew was awesome, boarding was meh, but for NBO not bad
paid extra for the seats with more leg room and the amount of leg room I had was concerning in terms of what a regular seat may have looked like. I'm not even that tall, but when the woman in front of me reclined, I was pinned in my seat. Luckily I'm double jointed.
It was a 2 hour 40 minute flight. No entertainment.
Everything except the seats.
|Flights Arrive in||Thera Santorini/Thira|
|Flights Depart from||Detroit Metropolitan Wayne County|
|Airlines||British Airways, Lufthansa, SWISS|
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