Find cheap flights from District of Columbia to Sao Paulo

Pros: "Attentive service"
Cons: "Food sucks,"

Pros: "Only the price of the ticket."
Cons: "Lady at check in didn't provide proper "tag" for stroller. No consideration while traveling with kids, I was accepted to board with the last group."

Pros: "The crew"
Cons: "Seat, food and the delay"

Cons: "The Kayak/ Avianca site does not allow one to input TSA Pre info. Although I had printed myh boarding pass online ahead of time, i had to wait in a long long line at the check in counter to get an updated boarding pass with TSA Pre on it. Not happy!"

Cons: "Aviões muito velhos e comida muito fraca."

Pros: "Delayed my trip 10 hours"

Pros: "Flight attendants were friendly food was good"
Cons: "Hard to understand announcements and directions"

Pros: "Excellent seating, entertainment, and service."

Pros: "Entertainment was great, snack was good."
Cons: "The crew was absolutely horrible, both on ground and on board, they had no clue was customer service is, very unexpected from a big company like this..."

Cons: "They cancel my fight woñithout notice"

Cons: "It was delayed."

Cons: "The airplane was very hot more than usuall. We call you he crew and they doesn’t care. A four food was cold and over cooked"

Cons: "Food was bad. Over cooked"

Cons: "My screen didn't work. I told the crew, they said something about to reboot it, but nothing happened."

Pros: "Nothing. I wish I could give negative stars."
Cons: "Everything was bad. Super delayed, terrible explanation. Had to stay overnight in the airport in the worst lounge I’ve ever seen in my life. Got a hotel voucher but by the time I would have gotten through immigration and got to a hotel I would have had 1 hour to “sleep” before having to get back to the airport for the 4 am flight which was then delayed again to 5am. After all this, we only got a $250 voucher on a $1500 flight. When I asked about business class upgrades they said they had seats open but it would cost $400! For a seat that stayed empty Instead of giving it to a customer who had been through the worst travel experience of their life. The flight attendants seemed like they really couldn’t give a damn about helping out customers and it’s the only airline I’ve ever interacted with where no one speaks English. One guy actually rolled his eyes when I asked him for the meal I missed when I was sleeping."

Cons: "Seat was ahead of the emergency row so it didn’t recline. Was super uncomfortable and it would have been nice to get a heads up that the seats wouldn’t go down."

Cons: "Check in at Dulles was chaos, even though we had completed online check in and just needed to do our luggage drop. I am pregnant and was carrying a 2 y/o toddler and had no preferential/priority treatment. Though we arrived 2+ hours before our departure, we only just made our flight. Ground crew were unfamiliar with Brazilian laws on entry for citizens with expired passports. Our bags never left DC and we received them over 72 hours later in Sao Paulo, after much confusion. We were not offered any means of compensation for this inconvenience."

Cons: "The flight was delayed for more than an hour at Dulles. When we arrived in Bogota, at 9:40 we had time to catch the connecting flight to Montevideo which was scheduled to leave at 10:20pm.... but instead we stayed in the tarmac without moving for over 45 minutes. There were over 30 passengers that were to take that connecting flight, so the airline had plenty of reasons to wait for us. Instead the airline, AVIANCA, chose to leave all of us stranded in Bogota for 24 hours. We will have all type of problems because of this we had hotel reservations as well as car rental reservations that may be lost because we didn't showed up. By the way according to one of the passengers whose husband travelled on the same flight the day before. The same thing happened to him 1 day earlier."

Pros: "Everything !!!!"

Pros: "I loved the in flight entertainment that reminded me of JetBlue."

Cons: "Seats were pretty uncomfortable on both flights for such a duration... The layover/transfer in Bogota was chaotic, and rushed. My luggage did not make it to the final destination, so I am here with none of my belongings :("

Pros: "The plane was brand new and the crew very helpful!"
Cons: "I didn't like the "sandwich" which consisted of a bread with a small piece of ham inside (no cheese!) Very poor and tasteless."

Pros: "Smooth flight."
Cons: "While the plane was hardly full the seats were awful and overnight painful. I was served a sandwich which was moldy."

Pros: "Seats were comfortable, staff pleasant, food fine and flight on time."
Cons: "Clear day, but bumpy flight."

Pros: "The service is great."
Cons: "There are no vegetarian options on flight."

Pros: "Nice Avianca flight crews and ground crews on all three flights. All flights on time. All seats had good leg room. Soft landings."
Cons: "I didn't know where I should go after Customs in Sao Paulo, Brazil. I was connecting to a domestic flight to Goiania, Brazil, so I needed to drop off my checked bag somewhere to be sent to the plane's cargo. I went to the check-in desk for Avianca, and then they pointed me to the nearby bag drop-off area, which had a 45-minute line. The time wasn't too important for me in that I made it to boarding 25 minutes before the flight--the part that would have been better would be to have on the itinerary that I go to the Avianca check-in/bag drop-off area in Terminal 2 after Customs."

Cons: "The Service of The tripulation they didnt give US a greeting at The begining of The flights not even at The end of The fligth it was my first flight in avianca and The last because i never met The captian he never intruduced him self"

Pros: "Everything, really good company"
Cons: "Nothing"

Pros: "Timing"
Cons: "I know the space for legs is not great, but in a flight this long, with a kid, and none of the TVs working... Not cool."

Cons: "The original flight was booked to dec 11th 2016 at 10:20am. On dex 9th at about 10pm i got a text message and email telling that my flight was rescheduled and asking me to call Avianca. So i did, and my new flight was booked to leave 2:18pm, arriving in Salvador at night. I asked for options, they offered me a flight at 6am and another at 8:30 am. I said that i would talk to my party and return the call, and we choose the 8:30 flight. When i called back, they said this flight had only 3 seats (we were a party of 6 adt, 1 chd and 2 inf). In the avianca site they were offering the flight for the whole party, but, of course, with a higher rate that i paid in june. The person said she coulndt book it for me, and i should call the SAC (client service) to try to solve the problem. I called the SAC and after 40min in the phone they were able to put everybody on the desired flight. I felt that they were trying to rebook us on a cheaper flight, letting the seats with highest fares to be sold to someone else. Since it was their fault the flight changing, i think it was a bad experience in my first flight with Avianca. Probably will avoid them in the future."

Pros: "My seat."
Cons: "Our flight was an hour late taking off and no explanation was given as many of the passengers kept asking what was the problem. The flight attendants need to work on their attitudes and responsibilities. The flight was predominantly Brazilian passengers but the Avianca crew showed displeasure when asked questions in Portuguese by many different customers such as a beverage (one attendant told an older gentleman near me that a tray of drinks was available at the back of the plane and to go an get some if he like. Rude!!) It was just a very disagreeable experience flying on Avianca"

Pros: "Great trip. Boarding was efficient. Small plan for a long trip. Seat was comfortable, but on an A319 for a 5 hour trip is stretching it. Either way the crew was great and the service was good."

Cons: "La aerolínea muy bien , pero en el aeropuerto el dorado la atención de todos los funcionarios es PESIMA"

Pros: "The food"

Cons: "Everything was fine except the lack of` air conditioning at boarding time"

Pros: "The Crew is well trained."
Cons: "They damage my luggage."

Pros: "To do the right maintenance to the plane because I couldn't use the earphones. The plug of the previous earphones was broken and a piece of it was inside the hole."
Cons: "Lack of supervision, because I had: (i) long delays to receive my bags with not explanation at the begining. Later on the "supervisor" told us that some of the bags were left on the road and we had to wait until a belt was available and (ii) in the maintenance of the plane in regards with the seat equipment."

Cons: "I can not request upgrade for my wife, because we had different code locators. I bought my ticket after my wife. I dicided to request a downgrade."

Pros: "The trip in general was great!"
Cons: "Getting the bags too way too long ; after a long flight, will be nice to get out of the airport faster."

Pros: "Exelent"

Pros: "Avianca is always nice people. very Respectful"
Cons: "it was very dissapointing that the airline changed the aircraft in two of my flights. first it was a B787 from Bogota to Sao Paulo, it was changed for a A330....and after they changed the A330 which was my flight to Lima from Sao Paulo for a A320 and it was very unconfortable for a long haul flight."

Pros: "Everything, on time. Attendance flight customer service"
Cons: "No comments"

Pros: "I was able to stay in an aisle seat. The flighd didn't have much turbulence. The landing was very smooth."
Cons: "Flight atendants weren't much friendly. Boarding process took a lot of time to complete and during this time it was warm inside the airplane."

Cons: "There was no one in first class and they wouldn't let older people or pregnant women go there for more comfort. I think that is really greedy."

Pros: "Leg room."

Pros: "The service was good, the employees were so polite and helpful."

Pros: "good service"
Cons: "check in process, boarding were a mess we spend one hour on board waiting to depart"

Cons: "There was a large couple that boarded the plane at the last moment, the flight attendant escorted them to their seats which was right next to me. I got up so they could sit down and they covered half of my seat. The flight attendant saw this but still told me to sit back down. I tried to explain to him that the lady was sitting on top of my seatbelt and halfway on my seat. I was told again to sit down. Trying not to cause a problem I just tried to sit down. My entire right side was in Constant contact with her entire left side of her body. Once we got started taxing the flight attendant walk by I stopped him and explain to him there's no way I could do the entire flight sitting like this. Luckily there was an extra seat that he was able to move me too. My issue is I do not understand how this was not prevented so that it would not be an issue. There were plenty of seats available they could have told her and her husband who were both very large they had to buy two seats. Or there was business-class seats available that they could've been put in."

Pros: "Was great"
Cons: "Nothing"

Pros: "Súper crew!"
Cons: "Only one movie for a flight of 4.5 hours. The food tasted like frozen TV dinners."

Cons: "I had to call their reservation center three times in order to receive an electronic ticket. The last call at the checkin counter. I finally receive it 1 hr before ETD."

Pros: "Crew"
Cons: "Seats"

Pros: "Excelente"

Pros: "nothing"
Cons: "everything, I'll never use them or recommend them to anyone, worst ever!!"

Pros: "On time"
Cons: "Seat did not recline"

Cons: "No private enterteinment"

Pros: "I had to cancel the flight for family reasons, and even if I pay the cancellation fee, Copa didn’t give me the money back. I explain that it was a personal/family type of emergency, but they did not care at all."
Cons: "I had to cancel the flight for family reasons, and even if I pay the cancellation fee, Copa didn’t give me the money back. I explain that it was a personal/family type of emergency, but they did not care at all."

Pros: "Provided food- even on short trip from Panama City to Bogotá."

Cons: "Uncomfortable seats. I ordered Kosher meals, but they had only one of the two meals Kosher for me, so I pretty much watched everyone else eat while I couldn't. Besides, I asked three different flight attendants for white wine and none ever brought it."

Pros: "The aircraft was a new 737-800 series with an entertainment center, the meal was decent and the crew pleasant and professional."
Cons: "Copa does not permit one to make a seat selection at the time of booking - the seats assigned to us upon checking werenot together and in the back of the plane. As Silver customer with United Airlines I would hope for a better choice or what then is the value of the Star Alliance? I likely won’t fly withCopa again. Also, they did not offer hot tea as a beverage selection."

Pros: "fast check-in at Washington pick up luggage at final destination (Lima) clean planes"
Cons: "nothing"

Pros: "It was my first time using Copa, I travel often, I was surprise by the friendliness of the crew, the entertainment was great,"
Cons: "The food quality should be better"

Cons: "air condition is too strong. Caught cold because of short of blanket"

Pros: "The staff was very friendly. The airplane was clean. Boarding was organized and orderly"

Pros: "comfort and food/beverages"
Cons: "panama"

Pros: "Excellent service"

Pros: "Boarding was quick and smooth"
Cons: "My tush hurt a bit on those seats"

Pros: "Boarding wa son time and smooth"
Cons: "The food was low quality and qith not taste, both flights were really bad. Alao entertainment was poor"

Pros: "My first time flying with Copa and I really enjoyed it. The staff was kind, the on flight meal was great and I really liked the entertainment device for each person on the back of the chairs."
Cons: "Nothing!"

Pros: "n/a"
Cons: "select a seat when you buy your ticket, and make sure you checkin and get your boarding pass as soon as possible."

Pros: "The people were friendly and professional. Everything was as expected. The ticket cost was about 200.00 more dollars than the other discount carriers but they did not include any baggage. When I compared apples to apples and looked at the 2 bags I wanted to check the price was within 20 dollars ant the Copa flight was at a better time. The Copa flights had food service and the meal was good, chicken and pasta. Would it have been worth 10.00 at the airport? Yes it would have been. 1 meal each way would more than make up the difference. All in all the flight worked out to be at a better time with friendlier service and an equal or better value for my total cost. The flights were on time. Nicely done."

Pros: "We left on time and the crew was very nice and professional. Loved the fresh fruit for breakfast."
Cons: "The seats were not very comfortable for business class. I liked the space and width but the seat and headrest were very hard. And the bathroom in business section was the smalllest ever on an international flight."

Pros: "technology and movie/entertainment selection. plus drinks were included"

Cons: "The food choices are limited foe vegans."

Pros: "I liked everything"
Cons: "N/A"

Cons: "After reporting that things were stolen...Copa deny my claimed."

Pros: "Yet to be found"
Cons: "Long flight with no breakfast, poor selection of movies"

Pros: "Clean"
Cons: "Entertainment system did not work. Some seats had them others did not. Mine did not work."

Pros: "plane was comfortable"
Cons: "Flight attendants weren't polite"

Pros: "Everything went well. It was nice that the flight was not overcrowded and there was room to sit comfortably."

Pros: "Food was awesome, attendants were pretty nice, and it was a great first international flight experience."
Cons: "I was a little cramped on the plane."

Pros: "The crew was very helpful and friendly."

Cons: "seats and plane were old. Business class seats need an upgrade badly. They should discount the tickets if we're made to fly in 25 year old seats. Business class service was rushed. It was like the goal was to get your items up and collected early so the attendant could disappear for the remainder of the flight."

Pros: "I love the attendance of the host. The flight was smooth. People were friendly with me. The host spoke good English language, I almost missed my flight but I was helped to get on flight."
Cons: "The seat was quite uncomfortable. I could not sleep properly had a bit of neck pain."

Cons: "No hubo buen entretenimiento ni alternativas y en el viaje de vuelta faltó el café en un viaje de cuatro horas y cuarenta minuto"

Pros: "the woman at the recheck counter for united Joanne ...helped me to get on an earlier flight and saved me an 8 hour layover. The woman is an angel......."

Pros: "A great overall experience. I liked that there was a huge selection of entertainment that played on the back of each seat. The lasagna was surprisingly good."
Cons: "The seat was not as comfortable as other airlines I've used!"

Cons: "The flight attendant was rude."

Pros: "Attentive crew members."

Pros: "Give out head phones and the food is not bad"
Cons: "Plane was late and took too long to board so that when we we t to take off we had lost our spot then waited for 3 hours to get going, about 90% of the passengers had a connecting flight which they obviously missed and then they blamed the weather. Sent us to a hotel in a ridiculously disorganized fashion for which they had 3 hours plus flight time to prepare for. New boarding passes were a mess and had to wait a long time to get mine printed cause they forgot to. In the morning in order to save money they sent us on a stupid early bus so that half of us could be sent back to the airport, so that meant we missed breakfast and the 2 hours plus of sleep."

Cons: "I was unable to travel with three suitcases, despite the fact that I was willing to pay for the third bag. I had to put some of my stuff in another bag and was charged overweight. What infuriates me is the fact that at no point of the web check in process I was warned about this. No warning, no email, nothing. I am never using Copa Airlines again and I am warning everyone I know not to use this third-rate airline ever!"

Pros: "A fly attendant try to make up for me for forgetting our lunch."
Cons: "the disorganization of the other costumers who were changing seats almost make me lose my connection. The crew did not serve our lunch."

Cons: "Sat on tarmac for 5 hours"

Pros: "Everyone was really helpful"

Cons: "We were delayed for a long time without much information given. I arrived 18 hours late to my destination and missed many important appointments."

Pros: "El entretenimiento y la atención de la tripulación"
Cons: "El abordaje debería hacerse de atrás hacia adelante, ya que es incómodo para los que estamos en lis asientos delanteros del pasillo cuando pasan los viajeros con carteras o maletas grandes También me gustaría que este cuestionario fuera en español"

Pros: "Plane was very new and clean. Love the individual TV units on the back of chairs"

Pros: "I was so exhausted from my previous delay that I slept the whole time. The plane was nice and seats were comfortable. The entertainment and food looked good, but I didn't eat or watch as I slept the whole flight."

Pros: "Their efficiency and courtesy. And they handled our travelling with two cats with real professionalism."
Cons: "All was good!"

Pros: "Crew speaking french"
Cons: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."

Cons: "The flight was late"

Cons: "I paid U$100,00 to dispatch a piece of luggage and it did not arrived."

Pros: "The crew that flew us there was great"
Cons: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."

Pros: "Crew were helpful. I was given the wrong seat number and they helped sort it out. They also did priority boarding for us when the queue was ridiculous"
Cons: "The check in process was a mess with people going from all queues and it took far too long. They also have me the wrong seat number for boarding causing lots of confusion"

Pros: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Cons: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Pros: "Good entertainment on board and the crew was fairly attentive, but not as attentive as on other airlines."
Cons: "Food was not great, but at least it was edible. Thought the crew could have also asked about refills more often."

Pros: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Cons: "More choices of TV shows to watch."

Pros: "Crew, on board entertainment..."
Cons: "Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies."

Cons: "Great service, excellent food, very good quality, comfortable, thanks so much for everything. ❤️❤️❤️❤️❤️"

Cons: "I missed my flight because a connecting flight I booked with you all got canceled would I be able to get a refund or claim back"

Cons: "TV at each seat"

Cons: "Better aircraft and personnel should smile and be more friendly"

Pros: "no"
Cons: "everthing"

Pros: "Seats were acceptable. Crew was competent and prompt."
Cons: "Boarding was adjacent to C04 with the Aerolineas flight leaving 5 minutes before us. This congested the boarding but was well handled."

Cons: "more seat space and padding, no charge for soft drinks"

Cons: "Flight attendants rude and lack of cleaning in the toilets."

Pros: "The food and in-fight entertainment"
Cons: "Comfortable seats"

Pros: "Boarding and Check in was really good"
Cons: "The temperature of the plane was too cold. A bit warmer would have been better."

Cons: "Old aircraft Business seat narrow"

Cons: "Muito triste minha bagagem nao apareceu na hora do desembarque viajei na classe executiva essa e a ultima vez"

Pros: "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Cons: "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"

Pros: "The crew was excellent very very nice . The seats are ok ."
Cons: "Food is very"

Pros: "On board entertainment"

Cons: "Breakfast is too early, as soon as take off they serve. it should be before landing."

Pros: "It was very fast to board, and the landing was great"
Cons: "No entertainment, no free snacks"

Cons: "Desorganização do embarque e atraso na saída"

Cons: "Original flight cancelled without any notice / auto check-in not available / delay / aleatory seat selection / poor food service"

Pros: "I loved the service, attention they flight attendants gave me and feeling like I was at home.."
Cons: "My only complain would be the customers that are in airline, but that’s not the airlines fault..."

Cons: "Unless you have a super category in this airline, don’t even try to apply to an upgrade. Employees have more preference than you"

Pros: "Staff is on top of everything on every aspect, from beginning to end. My favorite airline, far away from the rest, crew seems eager to help and make your trip the best possible experience."
Cons: "Everything was great."

Pros: "The seat"
Cons: "The food. Awful. Awful. Beyond awful."

Pros: "Good service by attendants. Good food."
Cons: "The long delays one after the other. Delayed take off, re routing mid-air to Rio instead of São Paulo. The trip took +4 hours more than planned. Chaotic."

Pros: "Tryp Hotel at GRU"
Cons: "We should get some sort of refund. Just food and hotel is not enough"

Pros: "I enjoyed the customer appreciation the crew showed, at all times. Catered my vegetarian diet and their food was exceptional!"
Cons: "Had minor technical problems with my headphones. However, my flight was not crowded and was able to use the empty seat next to mine to watch a movie."

Pros: "Punctual, clean, courteous , good entertainment, steel cutlery."

Pros: "Gave good snacks"
Cons: "Annnouncements weren't clear in English or Spanish only in Portuguese"

Cons: "The flight from Lisa was cancelled and the 18 hour wait in Lina was horrible!!! All day at the airport!"

Pros: "The food was really good. The service was good as well. The movie selection was very good."
Cons: "Economy seats are really uncomfortable for long flights, my knees suffered."

Pros: "Nice crew, helpful and friendly"
Cons: "Late boarding, no television or personal entertainment options, food was not so good."

Pros: "Bad services, bad food, No enterteiment services available."

Pros: "The plane was clean, the flight was good with minimum turbulences."
Cons: "The food was poor. At least three middle rows did not have any entertainment. We reported the problem, the chief/supervisor flight attendant said that she was going to assign us new seats, she then disappear and did nothing to solve the problem. I spoke with another flight attendant requesting to speak with this supervisor again, she said that I rather voice my complaint through latam.com and the mentioned supervisor, not only lied to us, but never showed up. It appears that latam needs to reinforce their staff training or perhaps to renew their staff supervisors and train them to avoid unnecessary lies to their passengers."

Pros: "Very professional crew. Not a stressful flight. Great fare to Lima, Peru. Definitely will use again."
Cons: "The seats are not the most comfortable. Durable for 7 hours."

Pros: "They have all the boxes checked. It is what you would expect from a coach flight."
Cons: "They ran out of overhead baggage space pretty quickly. I found a spot several seats down, but I'm not sure everyone else go in."

Cons: "I have time toget the other flight but they already have every thing ready to let us in Sao Pablo, I have to stay 1 day. That was very bad."

Pros: "The movie choices are endless!"
Cons: "I wish I was told about the Lan app to download before we took off"

Cons: "TAM is extremely unreliable and will never leave on time. LAN was actually very nice, but their sister TAM is by far the worst I've ever taken. I will be very clear next time when booking in South America to not take TAM again. We were delayed by 2hours for no apparent reason."

Cons: "It feel weird to have the crew discussing their personal things/stories while selling the on board duty free."

Pros: "Nice people and good food"
Cons: "The tv stopped working halfway through flight"

Cons: "Poor food and drink service. The entertainment system was antiquated."

Pros: "The flight was on time and the crew was great"
Cons: "The organization to keep safety measures and social distance. The crew did not make sure that people were keeping their distance while boarding, and the flight was completely booked"

Pros: "Everything it was so fast and excellent"
Cons: "The food in the airplane"

Pros: "Time and service were excellent."
Cons: "Food. I don’t mía be to pay"

Pros: "Everyone was perfect...!!"
Cons: "Real meal is necessary, we appreciate the snacks but real meal is necessary."

Pros: "Crew was amazing..."
Cons: "Will be better if we can get off the plane sooner and faster cause it really takes too long.."

Cons: "Terrible experience at check-in in Tuxtla Gutiérrez. Aeromexico really must do a better job."

Cons: "Excelente"

Cons: "The staff were pleasant and professional - the online check in was efficient. Really excellent and no recommendations for improvements."

Pros: "Crew members gave out extra snacks toward the end of the flight."

Pros: "good service"
Cons: "the food"

Cons: "AeroMexico had the longest layover of my life. I had to wait 17.5hrs at the airport both on the way there and back"

Pros: "Nice staff"
Cons: "Plane was late, missed connecting flight. Hotel for Mexico City was 2 star and small food voucher."

Pros: "Everything"
Cons: "Nothing"

Pros: "The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM.."
Cons: "The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off"

Pros: "Excelente servicio por las aeromozas y comprensión de asignaciones de asiento por mi estado medico."
Cons: "Mucho frío!! Durante el vuelo"

Pros: "On time, fast boarding"
Cons: "Too much airport security"

Pros: "Getting off the plane in Guadalajara!"
Cons: "Check in process at Tijuana airport was okay, what really made the trip unpleasant was the boarding process. Three Aeromexico departures within minutes, from a small enclosed area. No seating available, no PA for announcements, basically controlled chaos. granted the airport is going through renovations, but that is still no excuse for the poor execution of the boarding process."

Pros: "Again food service was good."
Cons: "On this flight my husbands screen didn’t work at all. So I’m both flights we were forced to share."

Pros: "Food was good"
Cons: "Customer service not good...staff not accommodating"

Cons: "I will never fly Aeromexico again or use Kyack again if I do not get some type of compensation......and I ha. Had nothing but good experiences with both in the past on many many occasions"

Pros: "A bit late the take off but within reasonable margins. We arrived 10 min late, so not bad"
Cons: "There was not red wine, other than that no complaints"

Pros: "Very comfortable. Good service in general."
Cons: "Limited snacks available throughout the flight, only nuts."

Pros: "Courteous crew."
Cons: "N/A"

Pros: "The dinner was amazing. Best meal I had on a plane."
Cons: "The flight was 2 1/2 hours late. The information provided by the people on the gate always change. There were people on line, and other flight was asigned to the same gate. Confusing and tired. The people on the gate were stressed out, I believe, because they were not very kind."

Cons: "Was not happy that the plane did not have individual screens for entertainment on the long flight."

Cons: "over booked flight"

Pros: "Left early due to their boarding organization"
Cons: "Nice to be fed but very mediocre"

Pros: "Thank you my flight was great the airline took tine to make changes to make my flight less stressfull"
Cons: "Nothing I disliked."

Pros: "Conforto das poltronas. Mesmo na area mais simples."
Cons: "Comida, pois nao da pra comer feijao preto no cafe da manha junto com omelete, sistema de entretenimento que nao funcionou por quase 3hs. A equipe tambem parecia nao querer atender os passageiros."

Pros: "costumer service"
Cons: "The way they operate now where you have to pay for checking luggage and that we depart 30 minutes late and Apparently Aeromexico is been having problems with the tickets they don’t work when you go to the scanner and you have to go back and print your boarding pass that’s a problem because you have to start back in the line"

Pros: "Every thing but the entertainment is not working"
Cons: "Entertainment part"

Pros: "Great staff, smooth ride, entertainment but my screen would restart frequently"
Cons: "Wish there were outlets in the plane or WiFi, the screens would black and restart interrupting your movie."

Pros: "Flight attendant Antonio was great! Friendly, funny and kind."

Pros: "The people :) warm kind and helpful flight was delayed though and we had to stay in the plain for almost 2 hrs before we took off .................."

Cons: "my luggage had items stolen from it and i have not gotten any response from the airline regarding my missing items! im outraged"

Pros: "5 stars to the supervisor Octavio"
Cons: "The rest of the Team do not know what customer service is"

Cons: ". . . because of delays. Cannot comment but see above."

Pros: "Thr dervicr"
Cons: "I have to pay $60. Dollars"

Cons: "Delays"

Cons: "Crew was rude. Lost my luggage."

Pros: "Priority boarding is what I like in this trip."
Cons: "The crew had occupied the front overhead lugguge space that cause passenger need to find space for their luggage not around their seat. The crew member also occupied the remaining business class, is it better to upgrade some customer to the business to have great experience for the trip."

Pros: "Hatted !"
Cons: "Extremely disappointed. The flight was cancelled and next day it was delay for about 2:30 hrs and they let us waiting inside of the plane got about 1h 30 min . I will never use air Mexico again"

Cons: "Aeromexico in a new cost reduction strategy decided to lower the temperature in their air conditioners making it a VERY uncomfortable flight. Also the lady at the gate didn't let me board the plane with a frappuccino arguing that's what the no liquids policy is about. A blatant display of ignorance and lack of training."

Pros: "Timing. Crew members attention, services, and ability to speak english spanish."
Cons: "Sandwich food not healthy. No personal entertainment system."

Cons: "Lack of information which caused delays to board."

Pros: "This was my first experience with Aeromexico and i loved it. Everyone was nice and the plane was nice. Loved it."

Cons: "they were terrible...our flight was delayed - for 7 hours at Mexico City airport! They lied to us constantly and were rude and unreliable..."

Pros: "comfortable seats"
Cons: "Plane was chilly and poorly illuminated. No coffee or snack before landing."

Pros: "Plenty of drinks, entertainment and blankets earplugs. Going we had a fabulous new plane with individual tvs & plugs for electronics."
Cons: "Coming home older plane, no individual tvs, the monitor to view commercials was small & far away. Also they only showed one hour tv show. It was over 4 hrs, they could have showed at least another show. Food not good."

Cons: "They cancelled the flight to Sao Paulo, and broked my luggage with even take responsibilities. A complete disaster the service quality."

Pros: "Once we boarded everything was super fast!"
Cons: "Delayed without much intel as to why or when we were due to finally get in the air"

Cons: "Flight was an hour late. Should have boarded 30 minutes earlier!"

Pros: "i cant make early online checin. and almost missed the flight becuase of Air eropa and Gol comunicion problems"

Pros: "Great crew & comfortable seat"
Cons: "Changed departure gate without mentioning the gate change."

Cons: "Flight toke Way linger than usual"

Cons: "Que funcione Latam Enterteinment o tenga pantalla de entretenimiento"

Pros: "Entertainment options"
Cons: "Huge delay...."

Pros: "Crew and baggage people were very nice."
Cons: "Sao Paulo to Floripa flight, did not pay for baggage. Floriap to Sao Paulo, paid 60 Real. I bought ticket through Kayak. Am 100% sure that I picked 1 bag for baggage claim. I don't understand how GOL missed that!!! It did not say on Kayak receipt. Am very angry!! Want refund of 60 Real!!!!!"

Cons: "Everything perfect . Marcia was very professional and very helpful person boarding at the gate . Employees like her makes the difference . Tks"

Cons: "Gol app is terrible and buggy."

Pros: "Aircraft was comfortable"
Cons: "Checkin crew had very little knowledge of laws and almost avoided my nephew to board the plane even with proper documentation. Flight was delayed more than an hour. Poor communication to explain why"

Cons: "Wish there was more snacks."

Pros: "Crew was fine. Flight was full. Good leg room. Tight being between fellow passengers."
Cons: "Check in was confusing."

Cons: "Punctuality"

Pros: "On time"
Cons: "Space"

Pros: "Poco"
Cons: "Me dieron la última fila, los asientos no se reclinaban y al lado una mujer con niños que gritaron todo el viaje, los auxiliares de vuelo no hicieron nada."

Cons: "More efficient check in. Long wait at gate."

Pros: "Crew attention"
Cons: "Possibility to do check in online, it’s stupid to say that because I’m a foreigner I can’t do it online"

Pros: "Excelente"
Cons: "Price"

Pros: "Nothing."
Cons: "Anyone who flies the route NVT-GRU knows two things. The departure and landing times are unreliable and they always....always over sell seats. Navegantes (NVT) is a very small airport but connects to so many international flights. The city and many of the neighboring towns have become vacation hotspots. I personally fly this route twice a month these days So many bad things happen because of their poor on-time results and overbooking. The worst of which is missing your connections. This was the third time in 2 months that I’ve missed my connection in São Paulo to NYC. This time I purposely took an earlier flight 6:40pm so I would have no chance to miss my 11pm flight to New York. Then a 2 hour and 20 minute delay! My God ...really? Another missed flight. GOL you CAN do BETTER! ."

Pros: "The crew was very nice and friendly"
Cons: "The discomfort of the seats!"

Cons: "Lost my luggage"

Cons: "I did not like the delays. My flight to Rio was delayed almost 4 hours and my return flight was delayed 1 hour. I would not fly this airline again."

Cons: "Was charged 50 for my bag"

Pros: "- Comfortable seat and clean aircraft at a reasonable price & time - On-time"
Cons: "- Kayak displayed that 1 checked bag was included in fare when it was not"

Cons: "O tempo que demorou para sair do avião e pegar o ônibus para o local de resgate da bagagem"

Pros: "Nothing"
Cons: "There was one person helping a huge amount of people. It took one hour to check in. No common sense. They were helping the domestic flight people first with less bags to check in and the international flights were backed up with people missing their connections. No common sense at all. Incompetent service."

Pros: "Better snack"
Cons: "Snack"

Cons: "Extremely uncomfortable seats for such a long flight 10 hrs"

Cons: "I didn't know about the luggage extra fee.when i buy a ticket ,i mean that include the luggage! In this point , i was very disappointed!!!"

Cons: "Due to weather conditions, the flight was delayed an hour and a half."

Pros: "As a wheelchair user I was treated well from the ticket agents, escorts, gate agents and flight crew."
Cons: "Not one thing."

Pros: "Puntuality"
Cons: "Space on the seats, between the seats."

Pros: "Friendly service"
Cons: "No kosher food"

Cons: "Espaço das cadeiras!"

Pros: "La tripulación y la atención muy buena. La distancia entre los asientos excelente"
Cons: "Lo que no me gusta es que una aerolínea que vuela entre Brasil y Argentina la tripulación no hable español, eso me parece pésimo"

Pros: "Punctuality"

Pros: "I like everything about this trip with this airline"

Cons: "Flight extremely delayed, people accompaning crew boarded first and took space in the overhead, i tried to change seats no no one at the gate was willing to work"

Pros: "Price"
Cons: "Every step of the way from checking in to picking up the baggage was very frustrating... one of the worst flying experiences I have had."

Pros: "On time departure"

Cons: "Flight time was changed quite substantially from the time when I bought the ticket, therefore I simply did not take the trip."

Pros: "Space between seats"
Cons: "Lack of food options"

Pros: "Excellent crew members !"

Pros: "On time and the flight wasn't cancled like their partner airline."

Pros: "It was a short flight so there was no entertainment and I believe the snack was just a snack. But neither of those two things were necessary anyway, I was quite happy to just take the short trip without. I like GOL, it's a nice airline and the people all seem very happy to work."
Cons: "Although not really necessary, it would have been nice if the inflight magazine could also have English because most of us first language English people don't speak a second language, unfortunately!"

Pros: "Very reliable and good schedules"
Cons: "Nearly impossible to make a change if booked through KAYAK site. Baggage policies and fees very different from US carries and a bit of racket. Be careful."

Pros: "Everything"
Cons: "The time"

Cons: "Our flight was delayed due to bad weather which was not the airlines fault but they gave us no updates then didn't help at all once we missed all or connections. In the end, we had to purchase new flights from Sao Paulo to Sydney to make our important function on Wednesday morning. We went to the Etihad desk in São Paulo and they did nothing to help us except suggest we complain via the website. The worst flight experience of my life!"

Cons: "The food."