Find cheap flights from District of Columbia to Waterloo

Pros: I didn’t like the crew on board .. everyone else was good, there was a flight attendant on my flight very rude, I asked if it was possible to get an additional snack, and she looked at me, she told me something that I didn’t understand , she placed an extra snack on my tray.. then she picked it up and took it away from me … that was extremely rude .. I am a 71 years old woman and I was never treated the way the attendant treated me
Cons: You need to provide a better customer service to your passengers, you need to train them and evaluate them to treat passengers with respect, if they have a job it is because we people use your airline not the other way around

Cons: WiFi wasn’t working

Pros: Uneventful flight. Departed on time. Arrived ahead of schedule (good thing). Excellent crew from nose to tail.
Cons: PA system at gate was awful. Instructions were inaudible.

Pros: crew was great and moved me further up in the plane to make a tight connection
Cons: food

Pros: Everything about my trip was exceptional!

Pros: Very clean and plane was not crowded!
Cons: Food and beverage service, but we completely understand with COVID 19

Pros: Good seats and very clear

Pros: Nothing,really other than the fact that it Got us home.
Cons: At least offer water. There was no service whatsoever

Pros: Flight and plan where great.
Cons: Stewardess was very rude and un please y with all customers. Didn’t feel like she wanted to be on the flight. Her attitude was the main problem.

Pros: Everyone was well behaved.

Cons: Great flight

Pros: comfortable first class seat
Cons: There was no wifi. No entertainment, no ability to work.

Pros: Crew was awesome, friendly, tentative, and welcoming.
Cons: Screaming kid in the background, wouldn't stop the entire flight.

Pros: Pilots and crew are still great- all negative comments have to do with corporate policy.
Cons: Not able to social distance at all. We had to board a bus to get to the plane and we sat there for 20 minutes breathing in exhaust while we were packed in like sardines rather than the bus going back and fourth with smaller groups. The plane was tiny, so again- no way to distance at all. Seats at the front were left unoccupied rather than allowing others to move to them for social distancing.

Cons: Seats are thick but zero lumbar. Back too short at shoulders and I'm only 5'8"

Cons: There were too many people on the flight. The middle seat was occupied.

Pros: 2 and 2 seats, all occupied, no distancing.
Cons: Better seating, boarding from the tail to decrease contact

Pros: Boarding process was easy and flight was smooth.

Pros: Crew was great seats like always aren’t comfy
Cons: Better seats

Pros: Flight diverted. Poor communication
Cons: Realistically explain options of what may happen due to weather issues

Pros: The crew was very polite and helpful as the flight attendant was still new.
Cons: It was FREEZING on the plane.

Cons: Truth is they practice in like cattle. I ended up sitting next to a ginormous woman. It was a very uncomfortable flight from DC to Charleston. Come on American you're better than that quit using such small planes!

Cons: Everything AA did nothing right.

Pros: The was plenty of leg room.
Cons: One flight attendant was pretty unfriendly.

Pros: Was not long enough

Cons: We were delayed at the gate after getting on the plane. While the crew was communicative it would have been better if we were alerted before boarding

Pros: Good crew, good service, good captain.
Cons: If I did not have to check my carry-on to baggage claim. The flight was delayed and landed late (high winds)

Pros: One of our fellow passengers was willing to change seats so my wife and I could sit together.
Cons: I'm not a fan of American's Basic Economy, where they nickel-and-dime for every little thing. Choosing seats while checking in online does not cost the airline any more than assigning them, so charging for the privilege of choosing your seat is simply a money grab.

Pros: Short flight
Cons: Negative leg room. If the seat next to me had not been vacant, my legs would have lost circulation.

Pros: Efforts to get us to Philadelphia
Cons: Got to Philly - no one there - rushed 2 concourses and plane still there with daughter on-board. They gave away our seats, told us we would not get on, would not get our baggage and would not get put up in a hotel. Because of the NBA draft - had to travel 60 miles to New Jersey for a hotel. Lost a day, lost 2 tours, endured additional hotel costs...and the attendant made it clear she was on overtime and we just needed to move on. American Airlines is too big and consolidation of airlines has not been good for the public.

Pros: Pleasant service ; courteous team
Cons: Flight delayed

Pros: DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home

Pros: Boarding was efficient
Cons: There was NO ROOM for my legs when the man in front of me reclined his seat. I could not work on my laptop because it was such a ridiculously tight fit. I am 5'9" tall, and i have never been so cramped on an airplane.

Pros: The flight attendant was fantastic. Very friendly, very helpful, checking on all the passengers. He even loaned his phone charger to one passenger. It was a full flight and he was working hard, but had a smile on his face the entire time. Give him a raise!
Cons: the airplane was absolutely freezing. It was so cold, you could actually see the air blowing (like in winter). There's no need for that. Somehow European airlines manage not to freeze out all their passengers. It was less than a two hour flight but felt like an eternity because it was so uncomfortable. Seat size - this is absolutely the smallest it can/should go. I am pretty skinny, but even I'm running out of room and the seat backs could be made a bit more comfortable. Not only is there almost no recline, but the way they are constructed - they actually push my head forward - not made for short people.

Pros: I think for the most part you have some of the best customer service but your snacks are awful compared to other airlines.

Pros: Little
Cons: Mechanical issues, late late late, bad communication, no apologies or compensation for huge waste of time.

Pros: I love the fact I've flown with American Airlines 4 times over the last month and have not had any issues, delays or even an unfriendly face no matter the time or airport!

Cons: Late late cancelled chaos in reassignment late late One agent threw up hands said I'm done and left with long line of passengers not yet reassigned Person behind me asked why didn't we take Delta?

Pros: Food, OK legroom, complimentary wine & beer on a US carrier
Cons: Barely functioning ancient touchscreen system

Cons: They had no record of this portion of my trip, after a few people checked they found the Chicago to Ammon part so they added me onto a flight from Washington to Chicago. All should of went well from there but they sent me to the wrong gate. Luckily I just made it to the correct gate for boarding. Upon arriving at Chicago there was no one available to provide information on how to get to Royal Jordanian gates. Also on my AA portion of my flight coming into The U S in New York the flight was cancelled and I was told the next flight Available was next day (18hr delay) at the other NY airport. I had to have someone drive from D.C. (My destination) to pick me up

Pros: The plane has improved greatly with their comfort and leg space
Cons: With checking my luggage my bag fee was waived a total of seven times this trip because I'm a military wife to see my husband overseas who is serving a year in Saudi Arabi except this past time on October 2nd at DCA airport. Spoke with the Supervisor Ralph who stated it was against policy. How stringent is this policy if it was waived seven times previously? Policy needs to be reviewed with entire staff. I will no longer use American Airlines because their military convenience and policies no longer seem to favor the military. My husband also after speaking with him will also no longer use your airline including all his members he overseas when they return after their year tour.

Cons: I thought I was booking an Alaska Airlines flight. I booked on Alaska Airlines website. I picked seats. I missed the part in the email I received later saying I didn't have seats. I never received a check in notification email. It took forever to check in at the airport because the the kiosk took a while to pull up my reservation after asking for additional information. I got stuck with middle seats on 5 hour plus flights when I had actually checked to confirm I could still select a window seat before I booked and did indeed select window seats when I booked.

Pros: I was in first class, so the legroom and seat comfort is good. The seats were removed with leather and headrest was movable.
Cons: The gate agent didn't enforce the carry-on policies. Large roller bags were turned sideways in the overhead bins. Flight attendants were not friendly. Why pay profit sharing to employees if they still are treating people badly. Overall it was an ok flight, I wouldn't go out of my way to fly them, just if they are the cheapest, because their attitude towards paying customers is horrible. I wish I could return the favor to them one day, I bet they wouldn't like it very much.

Pros: Was about an average flight for domestic travel.
Cons: Leg room on flight wasn't the greatest and seat recline also slides the bottom of the seat forward.

Cons: The flight attendant chastised my husband loudly when doing a pre check before take off. She reached over and yanked his charger our of the socket and stood over him and reprimanded him for not being on airplane mode. The passengers in front were turning around while the passengers behind were laughing. It was excessive and inappropriate. The passengers behind him had tray tables down and video games out and when she addressed them it was in a respectful manner, but when addressing my husband, it was disrespectful and unprofessional. Seemed to be discrimination as she did not treat any other passengers like this. I wish I would have captured this on video to share with American Airlines as I do not think they would condone her behavior. Her name was Marlene and she needs additional training regarding customer service.

Pros: Crew was ok, did their best considering the circumstances, but even they were getting aggravated and were short with the passengers near the end.
Cons: The Washington airport is horrible. The gate we left from was not a gate but a series of doors that buses came to. This wouldn't be so bad if they were able to handle it in an orderly way, but the airport showed complete incompetence in organizing anything and there were people everywhere trying to find the right door which kept changing on them, and the times kept changing...it was a mess. Then, when we finally got on the plane and were about to take off, the air traffic control tower called and said that their flight path was incorrect and to not take off...but didn't give them a new flight path for nearly two hours as we sat on the runway. Nationalize the airports in DC, fire the whole lot and start fresh, I'd say.